Spotify Desktop constantly offline (no internet connection detected) AND problem displaying pages

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Spotify Desktop constantly offline (no internet connection detected) AND problem displaying pages

Visitor

Plan

Free

Country

USA

Device

PC

Operating System

Windows 10

 

My Question or Issue

Spotify Desktop constantly goes offline (no internet connection detected, error code 4) AND problem displaying pages, especially for pages such as Browse and Podcast. Checked firewall (Windows, don't have another firewall application), no problem there. Went through config files didn't find anything out of place. App is just incredibly inconsistent with connection detection / page loading. 

 

Version: 1.1.33.569.gced9e0f5

1 Reply
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Re: Spotify Desktop constantly offline (no internet connection detected) AND problem displaying p...

Moderator
Moderator

Hey there @bqmjfap8ryt05hx

 

Thanks for reaching out to the Community about this. 

 

We're currently aware of an issue causing the behavior you describe. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE button. 

 

Make sure you follow the steps provided under Status Update as well. 

 

It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions. 

IvanModerator
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