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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81311 Views

40 replies

68 likes

  • 81311 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777678 Views

503 replies

64 likes

  • 777678 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18458 Views

19 replies

5 likes

  • 18458 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2811 Views

0 replies

4 likes

  • 2811 Views
  • 0 replies
  • 4 likes

Solved!! Will there ever be a feature to change your display name on desktop?

Unfortunately I don't own a mobile device, so to my knowledge changing the display name of my account is out of the question. If I were to message support, might I get help with editing it?

Visitor

Unfortunately I don't own a mobile device, so to my knowledge changing the display name of my account is out of the question. If I were to message support, might I get help with editing it?

Billy-J

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home page not showing up

PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 7 Professional 64 bits My Question or IssueThe Home page is not appearing for me. It sometimes appears though, but it's very rare and I can only see the Browse and Radio page.

Casual Listener

Plan Free Country Brazil Device Desktop Operating System Windows 7 Professional 64 bits   My Question or Issue The Home page is not appearing for me. It sometimes appears though, but i...

Ivan

Spotify Legend

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files not playing on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HiI got a premium account. I have enable spotify local files on my desktop. However I can't ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

DoGGnyne

Casual Listener

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

fullscreen album art - new issue

PlanFreeCountryUSDevicelenovo thinkpadOperating Systemwindows 10 proMy Question or Issuefound out why i couldnt find the option, it disappears after one song. why is this?

Casual Listener

Plan Free Country US Device lenovo thinkpad Operating System windows 10 pro My Question or Issue found out why i couldnt find the option, it disappears after one song. why is this?

422 Views

0 replies

1 likes

  • 422 Views
  • 0 replies
  • 1 likes

Solved!! fullscreen album art

PlanFreeCountryUSDeviceLenovo ThinkpadOperating SystemWindows 10 ProMy Question or Issuesaw feature, used it, went off of it for a bit, now cant find it.

Casual Listener

Plan Free Country US Device Lenovo Thinkpad Operating System Windows 10 Pro My Question or Issue saw feature, used it, went off of it for a bit, now cant find it.

Hazalski

Casual Listener

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hiding Home, Browse and Radio

PlanPremium It appears intentionally impossible to remove all the adverts from my premium account. I subscribed to Premium to remove advertisements but because I accidentally clicked a pop artist I am now being advertised junk. Is it possible to remo...

Casual Listener

Plan Premium   It appears intentionally impossible to remove all the adverts from my premium account. I subscribed to Premium to remove advertisements but because I accidentally clicked a pop...

AnotherHugh

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Shuffle off when play a new playlist

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10Playing ThroughPS4My Question or IssueWhen I'm playing from pc to PS4 using Spotify ConnectAfter the last updates. Every time I start playing a new playlist the shuffle mode turns off. Prov...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10 Playing Through PS4 My Question or Issue When I'm playing from pc to PS4 using Spotify Connect After the last updates....

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Customize playlist picture problem

PlanPremiumCountryFinlandDeviceOneplus 7tOperating SystemWindows 10 My Question or IssueHello, I can't change my my playlist cover photos anymore. I don't know if if it's the new update or lag, but I could change them before. I have researched and tr...

Casual Listener

Plan Premium Country Finland Device Oneplus 7t Operating System Windows 10   My Question or Issue Hello,  I can't change my my playlist cover photos anymore. I don't know if if ...

EthanS1

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Full screen on the spotify app goes off on music transistions

PlanPremiumCountryBrazilDeviceLenovo Ideapad 330Operating SystemWindows 10 My Question or IssueWhen I put spotify on full screen while playing an album or playlist, the app goes off of fullscreen when it's changing from a song to the next one.

Visitor

Plan Premium Country Brazil Device Lenovo Ideapad 330 Operating System Windows 10   My Question or Issue When I put spotify on full screen while playing an album or playlist, the app g...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

"Spotify can't play this song right now. If you have the file on your computer, you can impot it"

PlanFreeCountryUSA DeviceLaptopOperating SystemWindows 10 When I try to play two different songs that I found on youtube from spotify, I get an error "Spotify can't play this song right now. If you have the file on your computer, you can impot it". I...

Casual Listener

Plan Free Country USA   Device Laptop Operating System Windows 10   When I try to play two different songs that I found on youtube from spotify, I get an error "Spotify can't play...

RustigeRut

Casual Listener

649 Views

2 replies

1 likes

  • 649 Views
  • 2 replies
  • 1 likes

Screw your desktop client test, give us our features back we paid for!

How about a real response not a generic copy and paste that's been spammed for the past month. When can we expect something to done about this? Not sympathy or a link for a vote to consider listening to us... AN ACTUAL FIX TO LOSING HALF OF SPOTIFYS ...

Regular

How about a real response not a generic copy and paste that's been spammed for the past month.   When can we expect something to done about this? Not sympathy or a link for a vote to consider ...

user-removed

Not applicable

430 Views

1 replies

6 likes

  • 430 Views
  • 1 replies
  • 6 likes

Unable to dislike a song

PlanPremiumCountryCanadaDeviceSurface ProOperating SystemWindows 10 My Question or IssueWhere is the dislike button when listening to a track?

Casual Listener

Plan Premium Country Canada Device Surface Pro Operating System Windows 10   My Question or Issue Where is the dislike button when listening to a track?

Jimbo42

Casual Listener

409 Views

1 replies

3 likes

  • 409 Views
  • 1 replies
  • 3 likes

2020 and still Autostart problems?

Operating SystemWin 10 Pro 18363.836Spotify: 1.1.33.569.gced9e0f5 My Question or IssueI've been watching this for months!I turned off Autostart in the Spotify Settings... but Spotify still startup automatically sometimes! I already turned off the Win...

Gig Goer

Operating System Win 10 Pro 18363.836 Spotify: 1.1.33.569.gced9e0f5   My Question or Issue I've been watching this for months! I turned off Autostart in the Spotify Settings... but Sp...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volume erratic on Windows while connected to Discord

PlanPremiumCountryUKDeviceHP Pavilion laptop ca 2014Operating SystemWindows 10 My Question or IssueI am a writer and use music when I'm working. Recently during my writers group sessions (for which I use Discord), the volume has been going up and up ...

Casual Listener

Plan Premium Country UK Device HP Pavilion laptop ca 2014 Operating System Windows 10   My Question or Issue I am a writer and use music when I'm working. Recently during my writers gr...

Mario

Spotify Legend

4057 Views

3 replies

0 likes

Discord
volume issues
Windows Client
  • 4057 Views
  • 3 replies
  • 0 likes

[Desktop] No Local Files & Facebook Tab In My Settings

PlanPremiumCountrySingaporeOperating System(Windows 10) My Question or IssueDoesn't have the Local Files & Facebook Tab in my settings.I want to add local files to my Spotify but there is no way for me to do so

Visitor

    Plan Premium Country Singapore Operating System (Windows 10)   My Question or Issue Doesn't have the Local Files & Facebook Tab in my settings. I want to add local f...

AeroZ

Composer

825 Views

2 replies

0 likes

Facebook
local files
problem
  • 825 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists randomizing even when random off

PremiumWindows 10 I have recently noticed that when I play a Playlist without random on it quite often jumps the order of tracks in the playlists and skips ahead in the playlist.

Roadie

Premium Windows 10   I have recently noticed that  when I play a Playlist without random on it quite often jumps the order of tracks in the playlists and skips ahead in the playlist.

Ivan

Spotify Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop client and TMG proxy

PlanPremiumCountryCzech republic DevicePC x86 platformOperating System Windows 10 My Question or IssueCan you please implement support for TMG proxy, thanks.Best Regards. Marek

Casual Listener

Plan Premium Country Czech republic   Device PC x86 platform Operating System  Windows 10   My Question or Issue Can you please implement support for TMG proxy, thanks. Bes...

macek

Casual Listener

570 Views

2 replies

0 likes

Desktop
proxy
  • 570 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify wont open on windows

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSpotify won't open. I've tried deleting it and redownloading it and it says "Migrating your Spotify data..." then closes and doesn't open. What do I do?

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Spotify won't open. I've tried deleting it and redownloading it and it says "Migrating y...

Ivan

Spotify Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Appears On" section is gone

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueThe Appears On section has been removed, which was a feature I used many times to find new music from artists. It's very frustrating trying to find an artist's full...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue The Appears On section has been removed, which was a feature I used many times to find n...

Ivan

Spotify Legend

997 Views

1 replies

13 likes

  • 997 Views
  • 1 replies
  • 13 likes