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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84453 Views

40 replies

68 likes

  • 84453 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800244 Views

505 replies

64 likes

  • 800244 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25000 Views

26 replies

7 likes

  • 25000 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3125 Views

0 replies

4 likes

  • 3125 Views
  • 0 replies
  • 4 likes

Superuser Contribution Podcasts autoplay on "page" visit

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueHi!When I'm listening to a music playlist and "browse" to a podcast that I follow (just to have a look for what topics new episodes covers), the podcast starts playing aut...

Music Fan

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue Hi! When I'm listening to a music playlist and "browse" to a podcast that I follow (just to ha...

Ivan

Spotify Legend

610 Views

1 replies

3 likes

  • 610 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify won´t install

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueHi.So a couple days back i had a problem with my spotify and i uninstalled it and now when i try to install it again it says that "the installer is unable to install spotify bec...

Visitor

  Plan Premium Country Portugal Operating System Windows 10   My Question or Issue Hi. So a couple days back i had a problem with my spotify and i uninstalled it and now when i tr...

Elena

Moderator

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesnt work

PlanPremiumCountryCzechDevicePCOperating SystemWindows 10 My Question or IssueHello when I open spotify on my account it looks diffrent from my friends. I can´t follow them, lisen with them or anything. I tried reinstalling, looking into the settting...

Newbie

  Plan Premium Country Czech Device PC Operating System Windows 10   My Question or Issue Hello when I open spotify on my account it looks diffrent from my friends. I can´t follo...

Mario

Spotify Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

New "Test" Version

PlanPremiumCountry DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue I have two premium accounts. One is fully functional. The other looks different and watered down. It has about half the features and options. Three Spotify reps h...

Casual Listener

Plan Premium Country   Device Windows Desktop Operating System Windows 10   My Question or Issue   I have two premium accounts. One is fully functional. The other looks diff...

OneByBoo

Roadie

1193 Views

1 replies

3 likes

Account
Other
Premium
Subscription
  • 1193 Views
  • 1 replies
  • 3 likes

Superuser Contribution Locked out of changing profile picture

Hello, I made a new account on spotify today and download the desktop program. I didn't have a profile picture on so I added one. Just after adding my profile pic the software doesn't allow me to change it anymore. I had to make this new account sinc...

Casual Listener

Hello,   I made a new account on spotify today and download the desktop program.   I didn't have a profile picture on so I added one. Just after adding my profile pic the software doesn...

Xenia

Moderator

1931 Views

4 replies

1 likes

  • 1931 Views
  • 4 replies
  • 1 likes

Superuser Contribution changing cover image for playlists

PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am not able to change the cover image on my playlists, It will not give me the option to chan...

Visitor

Plan Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am no...

Xenia

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Playlist picture

PlanPremiumCountryPhilippinesDevicePCOperating SystemWindows 10 My Question or IssueMy friend wants to change the picture of her playlist but can't even though she downloaded the app on her PC, which is also windows 10. (Both accounts are premium by ...

Newbie

  Plan Premium Country Philippines Device PC Operating System Windows 10   My Question or Issue My friend wants to change the picture of her playlist but can't even though she do...

Xenia

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!! Will there ever be a feature to change your display name on desktop?

Unfortunately I don't own a mobile device, so to my knowledge changing the display name of my account is out of the question. If I were to message support, might I get help with editing it?

Visitor

Unfortunately I don't own a mobile device, so to my knowledge changing the display name of my account is out of the question. If I were to message support, might I get help with editing it?

Billy-J

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home page not showing up

PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 7 Professional 64 bits My Question or IssueThe Home page is not appearing for me. It sometimes appears though, but it's very rare and I can only see the Browse and Radio page.

Casual Listener

Plan Free Country Brazil Device Desktop Operating System Windows 7 Professional 64 bits   My Question or Issue The Home page is not appearing for me. It sometimes appears though, but i...

Ivan

Spotify Legend

672 Views

3 replies

0 likes

  • 672 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files not playing on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HiI got a premium account. I have enable spotify local files on my desktop. However I can't ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

DoGGnyne

Casual Listener

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

fullscreen album art - new issue

PlanFreeCountryUSDevicelenovo thinkpadOperating Systemwindows 10 proMy Question or Issuefound out why i couldnt find the option, it disappears after one song. why is this?

Casual Listener

Plan Free Country US Device lenovo thinkpad Operating System windows 10 pro My Question or Issue found out why i couldnt find the option, it disappears after one song. why is this?

430 Views

0 replies

1 likes

  • 430 Views
  • 0 replies
  • 1 likes

Solved!! fullscreen album art

PlanFreeCountryUSDeviceLenovo ThinkpadOperating SystemWindows 10 ProMy Question or Issuesaw feature, used it, went off of it for a bit, now cant find it.

Casual Listener

Plan Free Country US Device Lenovo Thinkpad Operating System Windows 10 Pro My Question or Issue saw feature, used it, went off of it for a bit, now cant find it.

Hazalski

Casual Listener

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hiding Home, Browse and Radio

PlanPremium It appears intentionally impossible to remove all the adverts from my premium account. I subscribed to Premium to remove advertisements but because I accidentally clicked a pop artist I am now being advertised junk. Is it possible to remo...

Casual Listener

Plan Premium   It appears intentionally impossible to remove all the adverts from my premium account. I subscribed to Premium to remove advertisements but because I accidentally clicked a pop...

AnotherHugh

Casual Listener

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Shuffle off when play a new playlist

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10Playing ThroughPS4My Question or IssueWhen I'm playing from pc to PS4 using Spotify ConnectAfter the last updates. Every time I start playing a new playlist the shuffle mode turns off. Prov...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10 Playing Through PS4 My Question or Issue When I'm playing from pc to PS4 using Spotify Connect After the last updates....

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Customize playlist picture problem

PlanPremiumCountryFinlandDeviceOneplus 7tOperating SystemWindows 10 My Question or IssueHello, I can't change my my playlist cover photos anymore. I don't know if if it's the new update or lag, but I could change them before. I have researched and tr...

Casual Listener

Plan Premium Country Finland Device Oneplus 7t Operating System Windows 10   My Question or Issue Hello,  I can't change my my playlist cover photos anymore. I don't know if if ...

EthanS1

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Full screen on the spotify app goes off on music transistions

PlanPremiumCountryBrazilDeviceLenovo Ideapad 330Operating SystemWindows 10 My Question or IssueWhen I put spotify on full screen while playing an album or playlist, the app goes off of fullscreen when it's changing from a song to the next one.

Visitor

Plan Premium Country Brazil Device Lenovo Ideapad 330 Operating System Windows 10   My Question or Issue When I put spotify on full screen while playing an album or playlist, the app g...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

"Spotify can't play this song right now. If you have the file on your computer, you can impot it"

PlanFreeCountryUSA DeviceLaptopOperating SystemWindows 10 When I try to play two different songs that I found on youtube from spotify, I get an error "Spotify can't play this song right now. If you have the file on your computer, you can impot it". I...

Casual Listener

Plan Free Country USA   Device Laptop Operating System Windows 10   When I try to play two different songs that I found on youtube from spotify, I get an error "Spotify can't play...

RustigeRut

Casual Listener

658 Views

2 replies

1 likes

  • 658 Views
  • 2 replies
  • 1 likes

Screw your desktop client test, give us our features back we paid for!

How about a real response not a generic copy and paste that's been spammed for the past month. When can we expect something to done about this? Not sympathy or a link for a vote to consider listening to us... AN ACTUAL FIX TO LOSING HALF OF SPOTIFYS ...

Regular

How about a real response not a generic copy and paste that's been spammed for the past month.   When can we expect something to done about this? Not sympathy or a link for a vote to consider ...

user-removed

Not applicable

438 Views

1 replies

6 likes

  • 438 Views
  • 1 replies
  • 6 likes

Unable to dislike a song

PlanPremiumCountryCanadaDeviceSurface ProOperating SystemWindows 10 My Question or IssueWhere is the dislike button when listening to a track?

Casual Listener

Plan Premium Country Canada Device Surface Pro Operating System Windows 10   My Question or Issue Where is the dislike button when listening to a track?

Jimbo42

Casual Listener

412 Views

1 replies

3 likes

  • 412 Views
  • 1 replies
  • 3 likes