Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 60819 Views
  • 78 replies
  • 27 likes
  • 60819 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 83760 Views
  • 278 replies
  • 22 likes
  • 83760 Views
  • 278 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5981 Views
  • 1 replies
  • 6 likes
  • 5981 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146246 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146246 Views
  • 0 replies
  • 26 likes

Superuser Contribution Artists Libraries knackered!

UK. Premium. Windows 10. Latest version of desktop app.There are problems on the Windows 10 Desktop apps with Artist libraries. First, some of my artist libraries contain songs that I have not liked. Not sure why. However, can't play them. When I cli...

  • Roadie
  • UK. Premium. Windows 10. Latest version of desktop app. There are problems on the Windows 10 Desktop apps with Artist libraries.   First, some of my artist libraries contain songs that I have...
  • MarkWilliams123
  • Roadie
  • 522 Views
  • 5 replies
  • 0 likes
  • 522 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Desktop overlay doesn't update when listening on different device

PlanPremiumCountryDEDeviceAcer Swift SF315-41Operating SystemWindows 10 Pro (Insider Preview) My Question or IssueWhen playing music on a different device via Spotify connect, the Desktop overlay stops updating. I don't want it to disappear though, b...

  • Casual Listener
  •   Plan Premium Country DE Device Acer Swift SF315-41 Operating System Windows 10 Pro (Insider Preview)   My Question or Issue When playing music on a different device via Spotify...
  • Elena
  • Moderator
  • 1165 Views
  • 6 replies
  • 0 likes
  • 1165 Views
  • 6 replies
  • 0 likes

Superuser Contribution System sounds, Discord and other programs silencing Spotify

Operating SystemWindows 10 My Question or IssueRecently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through Discord including people talking lower Spotify's volume. The at...

  • Casual Listener
  • Operating System Windows 10   My Question or Issue Recently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through...
  • BrandonLane008
  • Casual Listener
  • 13634 Views
  • 3 replies
  • 2 likes
  • Help
    sound
    volume
  • 13634 Views
  • 3 replies
  • 2 likes

Cover art of currently played track no longer shown

I had an update available today. After it was done, I've notice that the cover art for the currently played track is no longer shown at all, neither the small preview or the enhance button:Not a huge problem, but slightly annoying.Did I land in an A/...

Selbi_0-1586441734472.png
  • Gig Goer
  • I had an update available today. After it was done, I've notice that the cover art for the currently played track is no longer shown at all, neither the small preview or the enhance button: Not ...
  • Selbi
  • Gig Goer
  • 532 Views
  • 3 replies
  • 0 likes
  • 532 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay doesn't work

Autoplay never has worked on my desktop app. For that reason and because I like a random playlist based on my likes, I listen always to Youtube Music. There you got "Your mix" that keeps on playing for hours. But I spotify, every playlist that I list...

  • Visitor
  • Autoplay never has worked on my desktop app. For that reason and because I like a random playlist based on my likes, I listen always to Youtube Music. There you got "Your mix" that keeps on playing f...
  • Ivan
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Back to the start

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. Since the last update of the spotify player every song list that I listen to after a cer...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Ivan
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 1 likes
  • 295 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify restarts the playlist.

PlanFreeCountry DeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueWhen a song ends (any song other than the first) by itself (if I skip it everything works just fine) Spotify comes back to the first song on the playlist (depending on ...

  • Newbie
  •   Plan Free Country   Device Windows 10 PC Operating System Windows 10   My Question or Issue When a song ends (any song other than the first) by itself (if I skip it ever...
  • Mario
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify wont let me select songs or skip

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueRecently when using my spotify on my PC whether it be the web browser or the app it wont let me select a song from a playlist, sometimes it occasionally lets me play a song b...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Recently when using my spotify on my PC whether it be the web browser or the app it wont let me se...
  • Ivan
  • Spotify Legend
  • 2442 Views
  • 1 replies
  • 0 likes
  • 2442 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song never listened to added to liked songs and plays instead of what has been queued

PlanPremium CountryU.K DeviceWindows (Desktop) Operating SystemWindows 10 (64 Bit) I started up spotify this morning and it showed a song I've never listened to as if it was being played (it was also added to my liked songs for no apparent reason), e...

  • Casual Listener
  • Plan Premium   Country U.K   Device Windows (Desktop)   Operating System Windows 10 (64 Bit)   I started up spotify this morning and it showed a song I've never listen...
  • Mario
  • Spotify Legend
  • 1086 Views
  • 10 replies
  • 1 likes
  • 1086 Views
  • 10 replies
  • 1 likes

Superuser Contribution First Track (only) of a Playlist Repeats

The first track of any playlist repeats once, and then the rest of the playlist continues as normal and does not repeat again. The repeat button is off. This makes no sense. This is on-line streaming (not downloaded content - I don't do downloads so ...

  • Casual Listener
  • The first track of any playlist repeats once, and then the rest of the playlist continues as normal and does not repeat again.  The repeat button is off.  This makes no sense.  This is...
  • Mario
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

All my PC cannot connect directly to sonos

PlanPremiumCountrySingaporeDeviceAcer Spin 3 and Surface GoOperating System Windows 10 My Question or IssueHey guys,I try to stream directly from the Spofity app to my Sonos. But it doesn't detect my sonos on my laptops. It works perfectly on my phon...

  • Regular
  • Plan Premium Country Singapore Device Acer Spin 3 and Surface Go Operating System  Windows 10   My Question or Issue Hey guys, I try to stream directly from the Spofity app to my...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Cortana - no "play next track", "skip track" or "play next" command for Spotify?

Plan: PremiumCountry: UKDevice: PCOperating System: Windows 10 My Question or Issue:Cortana does not recognise "play next track", "play next" or "skip track" commands for Spotify on my PC (Spotify integration with Cortana is otherwise working fine).I...

  • Casual Listener
  • Plan: Premium Country: UK Device: PC Operating System: Windows 10   My Question or Issue: Cortana does not recognise "play next track", "play next" or "skip track"  commands for Spoti...
  • 836 Views
  • 0 replies
  • 1 likes
  • commands
    Cortana
    Play Next
    play next track
    skip track
    Spotify
  • 836 Views
  • 0 replies
  • 1 likes

Cortana Skills for Harmon Kardon Invoke

Hi,I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke. If I say "Hey Cortana, play _________ the album by_________(artist)," then of course it usually plays the album....but....I can't use ...

  • Regular
  • Hi, I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke.   If I say "Hey Cortana, play _________ the album by_________(artist)," th...
  • RHLondon
  • Casual Listener
  • 1061 Views
  • 2 replies
  • 0 likes
  • 1061 Views
  • 2 replies
  • 0 likes

Cant open spotify

PlanPremiumOperating SystemWindows 10, Spotify 1.1.28.721.g5b5ee660 My Question or IssueSo I cant open my spotify. every time i tried to open it, it popped up "Check the Windows Store for more info about Spotify". I already uninstall and install it y...

  • Casual Listener
  • Plan Premium Operating System Windows 10, Spotify 1.1.28.721.g5b5ee660   My Question or Issue So I cant open my spotify. every time i tried to open it, it popped up "Check the Windows...
  • Mikejd
  • Casual Listener
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Solved!! Dropdown menu displaying username instead of profile name

My Question or IssueThe dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name. I'm not sure if that's just because it couldn't fetch the profile name, but seeing...

  • Visitor
  • My Question or Issue The dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name.   I'm not sure if that...
  • OneByBoo
  • Roadie
  • 399 Views
  • 1 replies
  • 0 likes
  • UI Issue
  • 399 Views
  • 1 replies
  • 0 likes

Cover art

Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new onePlanPremiumCountryUnited StatesDevicedesktop Operating Systemwindows 1...

  • Newbie
  • Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new one Plan Premium Co...
  • Sebasty
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • Cover Art
  • 426 Views
  • 1 replies
  • 0 likes

Did Spotify Get Hacked?

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThere is something weird going on where the screen is all purple and I can't do anything...

  • Casual Listener
  • Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue There is something weird going on where the screen is all purple and I can't do anythi...
  • Sebasty
  • Community Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm offline on spotify, while my internet is up.

PlanFreeOperating SystemWindows My Question or IssueHello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm using a VPN, the connection is back. I checked Hosts file, firewall...

  • Regular
  • Plan Free Operating System Windows   My Question or Issue Hello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm...
  • DDeployer
  • Regular
  • 568 Views
  • 5 replies
  • 0 likes
  • bug
  • 568 Views
  • 5 replies
  • 0 likes

Whenever I play a song in desktop app camera turns on

PlanPremiumCountrySpainDeviceAcer Triton 500Operating SystemWindows 10My Question or IssueI recently downloaded the windows desktop app from the official website and whenever I play a song the camera turns on. If I pause the song, the camera turns of...

  • Visitor
  • Plan Premium Country Spain Device Acer Triton 500 Operating System Windows 10 My Question or Issue I recently downloaded the windows desktop app from the official website and whenever I play...
  • TaTHEj
  • Composer
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starting a playlist changed

PlanPremiumCountryBelgiumOperating SystemWindows 10My Question or IssueWhenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (depending on how i sort the playlist).it always starts with a specific s...

  • Regular
  • Plan Premium Country Belgium Operating System Windows 10 My Question or Issue Whenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (dependi...
  • Dotarape
  • Regular
  • 734 Views
  • 5 replies
  • 2 likes
  • 734 Views
  • 5 replies
  • 2 likes