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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88540 Views

40 replies

68 likes

  • 88540 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Joan

Moderator

829793 Views

528 replies

64 likes

  • 829793 Views
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

1135522989

Newbie

32123 Views

32 replies

7 likes

  • 32123 Views
  • 32 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3717 Views

0 replies

4 likes

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  • 4 likes

I got the "Normal" PC Desktop app version back!

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! I went to HELP / ABOUT SPOTIFY and there was a prompt to dow...

Music Fan

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app.   BUT NOW I HAVE THE OLD VERSION BACK! ...

388 Views

0 replies

2 likes

  • 388 Views
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Update Fails

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 7 My Question or IssueSpotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spotiy and restart it, it runs the update everytime, which fails due to error code 12 insuffi...

Casual Listener

Plan Premium Country UK   Device Desktop PC Operating System Windows 7   My Question or Issue Spotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spoti...

DJTaylor

Casual Listener

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
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Shuffle broken, does not work on full playlist

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueShuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows 10 Desktop client. This results in a shuffled 81-song sub-playlist based on ...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Shuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows ...

llamabutte

Casual Listener

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Error code: auth:3

CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...

Casual Listener

Country Italy Device PC Operating System Windows 10   My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...

Mure

Casual Listener

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

No Search Results are being returned / blank black screen

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.33.569.gced9e0f5 My Question or IssueAfter typing in search terms and hitting enter, no search results appear. The screen remains blank / black. Other descriptors / symptom...

Music Fan

Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.33.569.gced9e0f5   My Question or Issue After typing in search terms and hitting enter, no sear...

OneByBoo

Roadie

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
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[Desktop] Application closes after few minutes of listening

PlanFree/PremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 PRO My Question or IssueHello there, I am recently having an issue with the Spotify app. When I open it and start listening to music it closes after just a few minutes. I tried log...

Newbie

Plan Free/Premium Country Romania Device Desktop Operating System Windows 10 PRO   My Question or Issue Hello there, I am recently having an issue with the Spotify app. When I open it ...

Vict0r3znov

Visitor

574 Views

1 replies

1 likes

  • 574 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Adding podcast episodes to playlist on desktop app, marking podcast episodes as played

PlanPremiumCountry DevicePCOperating SystemWindows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or IssueWhy can't I add podcast episode to playlist on desktop app? I can do it via website or mobile app, but not in desktop app... ...

Regular

Plan Premium Country   Device PC Operating System Windows 10, Spotify  v. 1.1.32.618.gda5638a6 (Microsoft Store)   My Question or Issue Why can't I add podcast episode to pla...

Xenia

Moderator

4193 Views

1 replies

14 likes

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  • 1 replies
  • 14 likes

No filter options on Desktop

PlanPremiumCountryUKWindows 10 desktop My Question or IssueWent onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was showing around 3 hours shorter than it actually is even though I have...

Casual Listener

Plan Premium Country UK Windows 10 desktop   My Question or Issue Went onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was...

Emilia_8

Community Legend

1711 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Superuser Contribution App Crashes frequently when a track ends or when I skip

PlanPremiumOperating SystemWindows 10 My Question or IssueThe title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occurs with both local files and tracks on spotify.

Newbie

Plan Premium Operating System Windows 10   My Question or Issue The title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occ...

Elena

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Appears On feature gone

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please add this back, you act like you want to support smal...

Regular

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please a...

Xenia

Moderator

635 Views

2 replies

6 likes

  • 635 Views
  • 2 replies
  • 6 likes

Desktop PC connected to network via LAN cannot see Goggle Home Devices

PlanPremiumCountryUKDeviceDell PCOperating SystemWindows 10 HomeMy Question or IssueMy Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google Home devices as they don't appear in my 'Devices Available' list. I ...

Visitor

Plan Premium Country UK Device Dell PC Operating System Windows 10 Home My Question or Issue My Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Spotify keeps muting

PlanPremiumCountryThe NetherlandsDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueWhen I open Spotify I mutes itself, when I try to unmute it in my volume mixer it stays unmuted in the volume mixer. I tried to uninstall Spotify ...

Visitor

Plan Premium Country The Netherlands Device Lenovo Legion Y540 Operating System Windows 10   My Question or Issue When I open Spotify I mutes itself, when I try to unmute it in my volu...

542 Views

0 replies

0 likes

muted
problem
Windows 10
  • 542 Views
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Superuser Contribution Windows client showing The Scotts as recently played?

PlanPremiumCountryUSDevicePCOperating SystemWin10 build 18362 My Question or IssueWhen I open my desktop client I keep seeing the group The Scotts as recently played and none of my actual recently played are showing. The Android client and Nest clien...

Casual Listener

Plan Premium Country US Device PC Operating System Win10 build 18362   My Question or Issue When I open my desktop client I keep seeing the group The Scotts as recently played and none...

iambudthechud

Casual Listener

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
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Spotify App (PC) and Phone (Galaxy S9) Crashes

PlanPremiumCountryGermanyDevicePC, Samsung Galaxy S9Operating SystemWindows 10, Android 10My Question or IssueWhy does my Spotify (PC) close when connecting to the internet? I can´t even open it anymore. I reinstalled the App several Times and even R...

Visitor

Plan Premium Country Germany Device PC, Samsung Galaxy S9 Operating System Windows 10, Android 10 My Question or Issue Why does my Spotify (PC) close when connecting to the internet? I can´t...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
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App skipping songs in sorted playlist but shuffle is disabled? (solution)

If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the songs and add to a new playlist. The new playlist will have ...

Music Fan

If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround.  After sorting the songs, highlight all the son...

712 Views

0 replies

0 likes

skipping
sorted
sorting
  • 712 Views
  • 0 replies
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Spotify is different in both accounts

PlanPremiumCountryThaiDevicePCOperating SystemWindow10My Question or IssueAs you could see as attached files, it shown that both spotify are quite different, but the version of spotify is the same, window10 in both also.Therefore, for the picture 1, ...

Casual Listener

Plan Premium Country Thai Device PC Operating System Window10 My Question or Issue As you could see as attached files, it shown that both spotify are quite different, but the version of spot...

tiimbz

Music Fan

2092 Views

6 replies

2 likes

Account
Premium
  • 2092 Views
  • 6 replies
  • 2 likes

[Other] Why can't I change my playlist artwork anymore on Windows version?

I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last 2 weeks on Youtube saying the same thing but no wor...

Casual Listener

I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last ...

tiimbz

Music Fan

448 Views

1 replies

0 likes

Other
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows APP Broken? No longer able to update playlist images or profile images since last update.

I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last 2 weeks on Youtube saying the same thing but no wor...

Casual Listener

I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either.   I found thousands of comments from others over ...

godsdjs

Casual Listener

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Win10 cannot play via bluetooth

The Win10 application which I have downloaded using the Microsoft Store it is not allowing me to play musing through Bluetooth or USB headphones, just the laptop's speakers or 3.5mm Jack port.If I'm playing I can hear the game in the Bluetooth headse...

Casual Listener

The Win10 application which I have downloaded using the Microsoft Store it is not allowing me to play musing through Bluetooth or USB headphones, just the laptop's speakers or 3.5mm Jack port. If I'...

Busulik

Casual Listener

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution ERROR CODE 12

PlanPremiumCountrySPAIN Device(Sony VAIO)Operating System(Windows 10) My Question or IssueI used to listen to my spotify songs on the app on pc but the last couple of days shows a message up saying code error 12, there is no more space in the disc, b...

Visitor

  Plan Premium Country SPAIN   Device (Sony VAIO) Operating System (Windows 10)   My Question or Issue I used to listen to my spotify songs on the app on pc but the last co...

Elena

Moderator

1568 Views

1 replies

0 likes

  • 1568 Views
  • 1 replies
  • 0 likes