Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
lokonji
Music Fan
26802 Views
193 replies
16 likes

26802 Views
193 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2153 Views
1 replies
6 likes

2153 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141286 Views
0 replies
26 likes
Mac
Windows

141286 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
56560 Views
0 replies
33 likes
Windows

56560 Views
0 replies
33 likes

Empty Spotify

PlanPremium CountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI've had Spotify app for a long time and for about 3 or 4 months I have the problem with songs. It started when I couldn't play single songs so I could somehow deal with ...

mineyy_xx
Casual Listener
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue I've had Spotify app for a long time and for about 3 or 4 months I have the problem with ...
2019-08-09 7:47:24 PM
2019-10-20 1:24:15 PM
mineyy_xx
Casual Listener
847 Views
3 replies
0 likes

847 Views
3 replies
0 likes

Downloading Podcast's on the desktop platform. (Windows)

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify can you please make this feature available for deskt...

dieliving22
Visitor
I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify c...
2019-10-18 2:56:16 AM
2019-10-20 1:00:50 AM
OneByBoo
Rising Star 4
686 Views
1 replies
0 likes

686 Views
1 replies
0 likes

Solved!! File is in an unsupported format...

I have been trying to listen to Linkin Parks Minutes to Midnight album, however it keeps bringing up the 'file is in an unsupported format' error. Its not a local file so im not sure why this is the case. All other albums appear to be working. Any id...

BananaBeer
Newbie
I have been trying to listen to Linkin Parks Minutes to Midnight album, however it keeps bringing up the 'file is in an unsupported format' error. Its not a local file so im not sure why this is the ...
2014-09-03 1:50:40 PM
2019-10-19 7:13:49 PM
RachelBluMorph
Newbie
9742 Views
9 replies
0 likes
Windows

9742 Views
9 replies
0 likes

MS Store version of the desktop client for Windows seems to be holding up shutdown and restart

(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub) PlanPremiumCountrySingaporeDeviceThinkPad X250Operating SystemWindows 10 Pro, Insider Preview 20H1 build 19002 (issue also existed on 18999) My Questio...

kbhasi
Newbie
(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub) Plan Premium Country Singapore Device ThinkPad X250 Operating System Windows 10 Pro,...
2019-10-19 4:09:23 PM
448 Views
0 replies
0 likes

448 Views
0 replies
0 likes

Can't anymore connect to Yamaha RX-A1040 on Spotify Connect

PlanPremiumCountryUKDeviceMultiple: PC, Samsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueHave been listening Spotify on my Yamaha RX-A1040 received via Spotify Connect for years. Overall great, few hiccups along the way that always...

mihkeljaatma
Casual Listener
Plan Premium Country UK Device Multiple: PC, Samsung Galaxy Note 8 Operating System Windows 10 My Question or Issue Have been listening Spotify on my Yamaha RX-A1040 received ...
2019-10-19 11:51:36 AM
843 Views
0 replies
4 likes

843 Views
0 replies
4 likes

Spotify volume changes

PlanPremiumCountrySingaporeDeviceWindows PCOperating SystemWindows 10 My Question or IssueMy Spotify music changes volume occasionally. I thought i might have manipulated something with my computer's volume, but it only happens on Spotify itself. Fur...

jadeng94
Visitor
Plan Premium Country Singapore Device Windows PC Operating System Windows 10 My Question or Issue My Spotify music changes volume occasionally. I thought i might have manipulated som...
2019-10-16 5:20:31 AM
2019-10-18 12:25:41 AM
sander386
Regular
1215 Views
2 replies
2 likes

1215 Views
2 replies
2 likes

Drastic Volume Changes During Regular Playback

PlanPremiumCountryUSADeviceLenovo LaptopOperating SystemWindows 10My Question or Issue When listening to music on my laptop, the app volume randomly drops from 100% to about 20% very often. I have to manually bring the volume back up, only to have it...

acfchef87
Casual Listener
Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue When listening to music on my laptop, the app volume randomly drops from 100% to about ...
2019-10-16 3:07:04 AM
2019-10-18 1:31:20 PM
Shulcs
Casual Listener
698 Views
3 replies
2 likes

698 Views
3 replies
2 likes

Clicking on album would play first saved song, now it doesn't

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs in the subject, I've normally been able to click on an album that contains at least one li...

Blazbaros
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As in t...
2019-06-14 1:15:25 AM
2019-10-18 10:31:10 AM
Blazbaros
Regular
497 Views
1 replies
1 likes

497 Views
1 replies
1 likes

Spotify Connect is not working

SituationI have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is, that I have two PCs in the Office with Spotfiy and n...

OmniNot
Visitor
Situation I have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is,...
2019-10-18 8:41:15 AM
512 Views
0 replies
1 likes

512 Views
0 replies
1 likes

Shuffle queue playlist frozen since last update

Plan PremiumFree/PremiumCountry USA Device Velocity Micro Z95(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Win 10 64-bit (Home)(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the last update, my "shuffle" queue...

flboffin
Music Fan
Plan Premium Free/Premium Country USA Device Velocity Micro Z95 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Win 10 64-bit (Home) (iOS 10, Android Oreo, Win...
2019-10-12 9:43:15 PM
2019-10-18 4:44:15 AM
flboffin
Music Fan
866 Views
3 replies
0 likes

866 Views
3 replies
0 likes

[Windows] Smaller window size makes user name look bad on Windows

PlanFree/Premium DeviceWin 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCould you make this look better? The H in my name should just not be there because it does not look slick, if i were to expand the window, it wou...

CinderSocks
Newbie
Plan Free/Premium Device Win 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Could you make this look better? The H in my name should just...
2019-10-17 10:22:45 PM
431 Views
0 replies
0 likes

431 Views
0 replies
0 likes

Disable Suggestions

Hello, I've been Premium for over two years now. Is there a way to disable music suggestions? I like one or two music genres, I am currently living in a country in Central America and because I live here and some people like reggeaton or banda doesn'...

Kce
Regular
Hello, I've been Premium for over two years now. Is there a way to disable music suggestions? I like one or two music genres, I am currently living in a country in Central America and because I...
2019-10-17 5:21:10 AM
2019-10-17 9:26:19 PM
OneByBoo
Rising Star 4
611 Views
1 replies
1 likes

611 Views
1 replies
1 likes

Too quiet in Windows 10 Client

Hi there,I'm having the following problem:If I play a track in Spotify on Windows 10, it is quiet, so I have to put the volume slider up high. BUT. If I enable the sound on that video banner on top of the app, it plays just fine - the sound is solid ...

freewi11
Regular
Hi there, I'm having the following problem: If I play a track in Spotify on Windows 10, it is quiet, so I have to put the volume slider up high. BUT. If I enable the sound on that video banner on t...
2018-05-03 11:26:15 AM
2019-10-17 5:16:38 AM
urbeast
Visitor
2636 Views
3 replies
0 likes
sound level
volume

2636 Views
3 replies
0 likes

Circle with line removed from spotify

FreeUSA Desktop/Windows I can't seem to find this symbol anywhere, I was using it to remove songs I didn't like from my daily mix, but now there are a lot more of certain artists that I dislike.

Fancy1
Visitor
Free USA Desktop/Windows I can't seem to find this symbol anywhere, I was using it to remove songs I didn't like from my daily mix, but now there are a lot more of certain artists ...
2019-10-17 1:30:22 AM
2019-10-17 1:47:09 AM
Babgfx
Visitor
570 Views
1 replies
2 likes

570 Views
1 replies
2 likes

Volume control keyboard shortcuts not working with Spotify Connect.

Plan / Country:PremiumDeviceAll tested Windows devices.Operating SystemWindows 10 and Windows 8.1 My Question or IssueThe volume up/down hotkeys (ctrl+UP, ctrl+DOWN) have no effect when using Spotify Connect to control playback from one Windows machi...

1169675035
Casual Listener
Plan / Country: Premium Device All tested Windows devices. Operating System Windows 10 and Windows 8.1 My Question or Issue The volume up/down hotkeys (ctrl+UP, ctrl+DOWN) have no effe...
2019-10-16 11:28:09 PM
850 Views
0 replies
3 likes

850 Views
0 replies
3 likes

Searching for song name does not find song

Hi,Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an artist, and when navigating to their page, the first song...

deanmzungu
Regular
Hi, Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an arti...
2019-10-16 8:30:14 AM
2019-10-16 7:33:23 PM
OneByBoo
Rising Star 4
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

[Desktop] Video or video podcasts are missing.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TED Talks podcast (which are video's I assume) play any video. I have trie...

LievenK
Casual Listener
Plan Premium Country Belgium Operating System Windows 10 My Question or Issue I am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TE...
2019-10-15 6:52:02 PM
2019-10-16 5:50:06 PM
LievenK
Casual Listener
1426 Views
2 replies
0 likes

1426 Views
2 replies
0 likes

Spotify on Windows buttons (queue, devices, volume and fullscreen) do not work

PlanPremiumCountryUKDevicePCOperating SystemWindows 10Version1.1.16.522.g55a4b852 My Question or IssueBelow a certain Y pixel position on my monitor, the 4 controls in the bottom right of the app are no longer active and cannot be used. If the window...

twistypigeon
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 Version 1.1.16.522.g55a4b852 My Question or Issue Below a certain Y pixel position on my monitor, the 4 controls in th...
2019-10-16 4:45:58 PM
460 Views
0 replies
0 likes
Windows
Windows 10

460 Views
0 replies
0 likes

Solved!! Where is the queue?

PlanPremiumOperating System Android Oreo, Windows 10 My Question or IssueWhere is the queue? There used to be a queue category in the sidebar on the left in the windows desktop application. It's no longer there.Right click still gives me the option t...

franklekens
Gig Goer
Plan Premium Operating System Android Oreo, Windows 10 My Question or Issue Where is the queue? There used to be a queue category in the sidebar on the left in the windows des...
2019-10-16 12:15:08 PM
2019-10-16 3:11:30 PM
franklekens
Gig Goer
825 Views
3 replies
0 likes

825 Views
3 replies
0 likes

Suddenly mutes and won't unmute itself

PlanFreeCountryNew ZealandDeviceAcer AspireOperating SystemWindows 10My Question or IssueEver since the recent Spotify update for desktop, I have had an issue where the song I am playing will suddenly "stop". After checking the app, the volume contro...

eleusinian
Casual Listener
Plan Free Country New Zealand Device Acer Aspire Operating System Windows 10 My Question or Issue Ever since the recent Spotify update for desktop, I have had an issue where the song I am pl...
2019-10-16 10:01:46 AM
2019-10-16 12:30:36 PM
OneByBoo
Rising Star 4
1005 Views
1 replies
0 likes

1005 Views
1 replies
0 likes

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Desktop (Windows)

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