Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83116 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
788569 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21953 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueThe Appears On section has been removed, which was a feature I used many times to find new music from artists. It's very frustrating trying to find an artist's full...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue The Appears On section has been removed, which was a feature I used many times to find n...
Spotify Legend
1001 Views
1 replies
13 likes
PlanPremiumCountryRomania DevicePCOperating SystemWindows 10 Pro x64. My Question or IssueThere is a problem with the Discord integration, while on a Spotify party and skipping a song, for other people in party the song will not update.
Plan Premium Country Romania Device PC Operating System Windows 10 Pro x64. My Question or Issue There is a problem with the Discord integration, while on a Spotify party and...
Spotify Legend
467 Views
1 replies
0 likes
PlanPremiumCountryUnites StatesDeviceLaptopOperating SystemWindows 10 I recently downloaded some music and have been trying to find the files on my PC for a while now and haven't had any luck. After some research I've been wondering if it's even poss...
Plan Premium Country Unites States Device Laptop Operating System Windows 10 I recently downloaded some music and have been trying to find the files on my PC for a while now a...
Casual Listener
6207 Views
2 replies
0 likes
PlanFree/PremiumCountryNetherlandsDeviceMacbook Pro late 2016)Operating System(iOS 10 My Question or IssueSince the last update of spotify I have nothing but trouble. The new version of the desktop app is almost unusable. So many key functions are mi...
Plan Free/Premium Country Netherlands Device Macbook Pro late 2016) Operating System (iOS 10 My Question or Issue Since the last update of spotify I have nothing but trouble. The n...
395 Views
0 replies
6 likes
PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSo whenever i use my keyboard media shortcuts to change songs, it shows everything such as the song title, volume etc but it does not show the album cover ...
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 My Question or Issue So whenever i use my keyboard media shortcuts to change songs, it shows...
420 Views
0 replies
0 likes
I finally got fed up with Amazon and read I could upload my personal music library (many original works of my own) to Spotify. I signed up for premium and in SETTINGS - I can find NO option to search my desktop files for LOCAL FILES. I've spent 1.5 h...
I finally got fed up with Amazon and read I could upload my personal music library (many original works of my own) to Spotify. I signed up for premium and in SETTINGS - I can find NO option to ...
Casual Listener
611 Views
2 replies
1 likes
PlanPremiumCountryFrance Operating SystemWindows 10 My Question or IssueEverything was working well, but this afternoon Error message occur on the app : Spotify can not read this content. If you possess this file on your computer, you can import it.I...
Plan Premium Country France Operating System Windows 10 My Question or Issue Everything was working well, but this afternoon Error message occur on the app : Spotify ca...
Spotify Legend
437 Views
1 replies
0 likes
PlanPremiumCountryNew ZealandDeviceMicrosoft Surface Laptop 3Operating SystemWindows 10 My Question or IssueI have several local files that are from the same artist and album, however they each have unique cover art. Despite this, when played through...
Plan Premium Country New Zealand Device Microsoft Surface Laptop 3 Operating System Windows 10 My Question or Issue I have several local files that are from the same artist and album...
Spotify Legend
687 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceMacBook Air 2015 13"Operating SystemWindows 10 running on Bootcamp My Question or IssueHi, I have run into an issue with the new version of Spotify. Before the new UI update came out this year, I was able to sync loca...
Plan Premium Country Australia Device MacBook Air 2015 13" Operating System Windows 10 running on Bootcamp My Question or Issue Hi, I have run into an issue with the new ver...
Spotify Legend
755 Views
1 replies
3 likes
Plan: PremiumCountry: USAOperating System: Windows 10 My Issue : I can't add anything to my queue. I right click on a song (any song) and click add to queue and it will not add to my queue no matter what I do. I have tried restarting my computer, re-...
Plan: Premium Country: USA Operating System: Windows 10 My Issue : I can't add anything to my queue. I right click on a song (any song) and click add to queue and it will not add to my que...
Spotify Legend
464 Views
1 replies
0 likes
Plan-PremiumCountry-USA Device- Dell, windows 10 For about two weeks, I have been unable to follow anyone except for artists, and I am unable to view my own followers and who I follow when I view my profile. This problem has occurred after the most r...
Plan-Premium Country-USA Device- Dell, windows 10 For about two weeks, I have been unable to follow anyone except for artists, and I am unable to view my own followers and who I fo...
Spotify Legend
716 Views
1 replies
1 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify Desktop constantly goes offline (no internet connection detected, error code 4) AND problem displaying pages, especially for pages such as Browse and Podcast. Checked fi...
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue Spotify Desktop constantly goes offline (no internet connection detected, error code 4) AND problem d...
Spotify Legend
484 Views
1 replies
0 likes
EVERYTIME I open spotify on my pc (Premium account!), it starts downloading a great amount of songs. Why is that ?This takes time and sometimes I discover (too late) that my iphone has lost it's downloads.Jan
EVERYTIME I open spotify on my pc (Premium account!), it starts downloading a great amount of songs. Why is that ? This takes time and sometimes I discover (too late) that my iphone has lost i...
341 Views
0 replies
0 likes
How incompetent and mentally deficient do you have to be to get rid of such a necessary feature you brain-dead dipshits? I will **bleep**ing stop paying you right now if you're gonna do **bleep** like this just to make things harder. **bleep** you.
How incompetent and mentally deficient do you have to be to get rid of such a necessary feature you brain-dead dipshits? I will **bleep**ing stop paying you right now if you're gonna do **ble...
Composer
510 Views
1 replies
4 likes
PlanPremiumCountryGermanyDeviceStationary PCOperating SystemWindows 10 pro x64 My Question or Issuei am using spotify on a windows and android device.only the android device offers me "normal" functionality. the windows app is missing the following:...
Plan Premium Country Germany Device Stationary PC Operating System Windows 10 pro x64 My Question or Issue i am using spotify on a windows and android device. only the an...
Newbie
1057 Views
5 replies
1 likes
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10My Question or IssueHi all!I've recently managed to do something that drives me crazy. All my search results on my pc show up as icons arranged in rows and columns with annoying thumbnails for...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Hi all! I've recently managed to do something that drives me crazy. All my search results on my pc sho...
Community Legend
1466 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceWINDOWS 10 PC My Question or IssueI have been a premium Spotify member for YEARS. At least 4 or 5 years now. First of all, Spotify's dowturn started when they removed the "Songs" tab, showing all the songs you have by saved...
Plan Premium Country USA Device WINDOWS 10 PC My Question or Issue I have been a premium Spotify member for YEARS. At least 4 or 5 years now. First of all, Spotify's dowturn started wh...
471 Views
0 replies
0 likes
PlanFreeDeviceWorkstationOperating SystemWindows 10 My Question or IssueI understand you guys have the A/B testing for Spotify, and unfortunately I was picked to have to open Spotify with a new UI that doesn't allow me to EDIT even a simple PLAYLIST ...
Plan Free Device Workstation Operating System Windows 10 My Question or Issue I understand you guys have the A/B testing for Spotify, and unfortunately I was picked to have to open Spo...
Casual Listener
768 Views
4 replies
5 likes
New User to Spotify- Can't Find Local File Option in Settings anywhere for adding local owned CDS? One message said start a playlist and then add songs but again there is no option to import local ripped CD MP3? Loaded IPhone App and cannot find any ...
New User to Spotify- Can't Find Local File Option in Settings anywhere for adding local owned CDS? One message said start a playlist and then add songs but again there is no option to import lo...
Casual Listener
1443 Views
7 replies
1 likes
PlanPremiumCountryTHDeviceLaptopOperating SystemWindows 10My Question or IssueFrom today's silent update, my Desktop app has ran into various issues, however, the original desktop UI still remains. Album order: The album is not sorted correctly, even...
Plan Premium Country TH Device Laptop Operating System Windows 10 My Question or Issue From today's silent update, my Desktop app has ran into various issues, however, the original desktop U...
Not applicable
879 Views
4 replies
3 likes
