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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1740 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146268 Views

83 replies

27 likes

  • 146268 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131276 Views

294 replies

22 likes

  • 131276 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11010 Views

1 replies

6 likes

  • 11010 Views
  • 1 replies
  • 6 likes

Spotify is not showing on Window Game Bar

I have been trying to resolve this issue,But couldn't find any solution. I have also tried reinstalling Spotify app from window store but still there's no sign of it in game bar.

Visitor

I have been trying to resolve this issue,But couldn't find any solution. I have also tried reinstalling Spotify app from window store but still there's no sign of it in game bar.

xamionex

Newbie

12346 Views

5 replies

4 likes

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  • 5 replies
  • 4 likes

Superuser Contribution Spotify Won't Play When Using my Microphone

PlanPremiumCountryUnited StatesDeviceRazer Blade Stealth I thinkOperating SystemWindows 10 My Question or IssueWhen my microphone is turned on, it won't allow me to play music. It's weird and I don't know how to fix it. Thanks in advance.

Casual Listener

  Plan Premium Country United States Device Razer Blade Stealth I think Operating System Windows 10   My Question or Issue When my microphone is turned on, it won't allow me to p...

Jeremy

Spotify Legend

4446 Views

4 replies

0 likes

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Superuser Contribution Everytime an ad plays it just freezes

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI have the Spotify app installed, and every single time an advert plays, it just freezes. I have already reinstalled Spotify. As far as I know, the only way to fix this ...

Casual Listener

Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue I have the Spotify app installed, and every single time an advert plays, it just freezes. I h...

引きこもり

Roadie

741 Views

4 replies

0 likes

  • 741 Views
  • 4 replies
  • 0 likes

Spotify Can't Play This Right Now error when opening program

PlanPremiumCountryUSADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueWhenever I open the desktop app, I get an error message in a blue bar across the top of the program that says "Spotify can't play this right now. If you have the fil...

Visitor

Plan Premium Country USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue Whenever I open the desktop app, I get an error message in a blue bar across the top of t...

OneByBoo

Roadie

1036 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My recently played is mixed up

I have recently set up new spotify account, but all my recently played are really mixed up. It's all stuff I've listened to but its in the wrong order and I'm really confused??

Visitor

I have recently set up  new spotify account, but all my recently played are really mixed up. It's all stuff I've listened to but its in the wrong order and I'm really confused??

Petya

Community Legend

554 Views

1 replies

1 likes

  • 554 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify freezing after opening fullscreen application?

PlanPremium CountryAustralia DeviceWindows PC Operating SystemWindows 10 My Question or IssueAfter alt tabbing out of a fullscreen application, clicking on spotify pushes it back behind all my other windows and if it is the only window on the monitor...

Newbie

Plan Premium   Country Australia   Device Windows PC   Operating System Windows 10   My Question or Issue After alt tabbing out of a fullscreen application, clicking ...

Mario

Spotify Legend

1162 Views

1 replies

0 likes

Troubleshooting
  • 1162 Views
  • 1 replies
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Pressing play deleting songs

PlanPremiumCountry: EnglandDeviceCustom PCOperating SystemWindows 10 My Question or Issue;Ight so basically on my main playlist I clicked the 'play' icon by the song title to play it and the song disappeared. And then I clicked another and it went. T...

Visitor

Plan Premium Country: England Device Custom PC Operating System Windows 10   My Question or Issue; Ight so basically on my main playlist I clicked the 'play' icon by the song title to p...

ListenToGlobal

Composer

740 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify doesn't respond to commands after playing something, but doesn't crash

PlanPremiumCountryBrazilDevicePersonal ComputerOperating SystemWindows 7 My Question or IssueThe program works fine in every tab until you command it to play anything, then, it doesn't respond to any commands, the player either doesn't move out of 0:...

Casual Listener

Plan Premium Country Brazil Device Personal Computer Operating System Windows 7   My Question or Issue The program works fine in every tab until you command it to play anything, then, ...

Peter

Spotify Legend

1031 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

conan o'brien podcast

PlanPremiumCountryirelandDevicePC Windows 10,etc. My Question or Issueall episodes after zach galifianakis dont play

Newbie

  Plan Premium Country ireland Device PC Windows 10,etc.   My Question or Issue all episodes after zach galifianakis dont play 😞  

OneByBoo

Roadie

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Solved!! Last.fm scrobbling stopped working

Plan:PremiumCountry:Italy Hi guys, I'm writing this because Last.fm scrobbling stopped working since yesterday, both from Desktop app and from smartphone. How can I fix it? Thanks a lot,Matteo

Casual Listener

Plan: Premium Country: Italy   Hi guys,   I'm writing this because Last.fm scrobbling stopped working since yesterday, both from Desktop app and from smartphone. How can I fix it?...

hans-jürgen

Roadie

1551 Views

2 replies

0 likes

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Superuser Contribution [Window] Spotify Lyrics

PlanPremiumCountrySouth Korea DevicePCOperating SystemWindows 10My Question or IssueI downloaded the latest spotify for desktop, however itdidn't show any lyrics while my friend's spotify can do that

Casual Listener

Plan Premium Country South Korea  Device PC Operating System Windows 10 My Question or Issue I downloaded the latest spotify for desktop, however itdidn't show any lyrics while my frien...

DrLecter

Newbie

89316 Views

18 replies

7 likes

lyrics
Windows
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  • 18 replies
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Cant see friends activity bar when in portrait mode?? (Windows 10 )

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueI have a 24" monitor set as portrait, when i drag the spotifuggle over to this screen the "friends activity" bar is not shown, and there is no way to scroll to it either. Is this ...

Regular

  Plan Premium Country Sweden Operating System Windows 10    My Question or Issue I have a 24" monitor set as portrait, when i drag the spotifuggle over to this screen ...

Sebasty

Community Legend

1165 Views

1 replies

0 likes

  • 1165 Views
  • 1 replies
  • 0 likes

Bug(?) in Windows desktop app - can't find album

Windows 10 - Spotify Premium. I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and click on albums returned by the search I get the following mes...

Roadie

Windows 10 - Spotify Premium.   I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and cl...

MoonBears123

Newbie

1163 Views

2 replies

1 likes

label
  • 1163 Views
  • 2 replies
  • 1 likes

Superuser Contribution Next/Previous song navigation is incredibly slow.

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward, around 20 seconds between stopping clicking until ...

Casual Listener

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward,...

TGYD

Casual Listener

774 Views

2 replies

0 likes

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Superuser Contribution Download spotify songs on Windows PC via garmin express to may garmin 6xPro

Windows 10 My Question or IssueSpotify plays beautifully on my PC and have downloaded my favourite music to my PC. I have found the special music directory for my downloaded music in my PC .....\local\spotify\storage. But am unable to down load these...

Casual Listener

 Windows 10   My Question or Issue Spotify plays beautifully on my PC and have downloaded my favourite music to my PC. I have found the special music directory for my downloaded music in...

Xenia

Moderator

3073 Views

3 replies

0 likes

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Desktop App Domain Needed for Whitelist

PlanPremiumCountryUSADeviceDell Latitude 7400 2 in 1Operating SystemWindows 10 My Question or IssueGetting an error that our internet is blocking Spotify (error code 55). I'm looking for the domain that I would need to provide to have IT whitelist in...

Visitor

Plan Premium Country USA Device Dell Latitude 7400 2 in 1 Operating System Windows 10   My Question or Issue Getting an error that our internet is blocking Spotify (error code 55). I'm...

interrupt21h

Music Fan

8248 Views

1 replies

0 likes

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Static mid song during playlist

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueDidn't know if other where having the same problem, but while I am listening to music mid song, static will just start blaring through the speakers. I'm on a Window...

Newbie

Plan Free/Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Didn't know if other where having the same problem, but while I am listening to music mi...

Sebasty

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Spotify Connect No Longer Works

PlanPremiumCountryUSADevicePC, Samsung Galaxy S9Operating SystemAndroid Pie, Windows 10 My Question or IssueIn late December, Spotify connect stopped working between my desktop and phone; I would have the program open in both devices but Spotify conn...

Casual Listener

  Plan Premium Country USA Device PC, Samsung Galaxy S9 Operating System Android Pie, Windows 10   My Question or Issue In late December, Spotify connect stopped working between ...

OneByBoo

Roadie

884 Views

1 replies

0 likes

Troubleshooting
  • 884 Views
  • 1 replies
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Solved!! Unable to change profile my picture

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueI've tried to change my profile picture using the Spotify desktop app, the "change" button did appear and I uploaded a picture normally but then I checked again my pro...

Casual Listener

Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue I've tried to change my profile picture using the Spotify desktop app, the "change" button ...

MahmoudMa

Casual Listener

864 Views

2 replies

0 likes

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  • 2 replies
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Local Files

PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro CLT-L09Operating SystemAndroid 9 My Question or IssueSo essentially, I have tried to get local files on my phone. It used to work perfectly fine, around 400 songs, they all imported and I could add...

Visitor

Plan Premium Country United Kingdom Device Huawei P20 Pro CLT-L09 Operating System Android 9   My Question or Issue So essentially, I have tried to get local files on my phone. It used...

522 Views

0 replies

0 likes

local files sync mobile phone
  • 522 Views
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