Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
25286 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
924501 Views
542 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
48736 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old account. Is there any way for me to have the layout of th...
I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old accoun...
Community Legend
888 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone X, PC)Operating System(iOS 13.5, Windows 10) My Question or IssueI created a new account for my family premium. When I did, on my new account, which is active, it doesn't give me the same options as my old account d...
Plan Premium Country USA Device (iPhone X, PC) Operating System (iOS 13.5, Windows 10) My Question or Issue I created a new account for my family premium. When I did, on my new accou...
Casual Listener
583 Views
2 replies
0 likes
When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium, am in Germany, and am on a desktop (Windows 10)
When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium...
Casual Listener
822 Views
4 replies
0 likes
PlanFreeCountryMXDeviceLaptop Acer E 15Operating SystemWindows 10 My Question or IssueI never had this error, recently I updated Windows 10 to its 2004 version, when I finished the update when opening Spotify I got that error (No internet connection ...
Plan Free Country MX Device Laptop Acer E 15 Operating System Windows 10 My Question or Issue I never had this error, recently I updated Windows 10 to its 2004 version, when I finish...
Moderator
1121 Views
1 replies
0 likes
PlanFreeCountryNew Zealand DevicePCOperating SystemWindows 10 My Question or IssueSo I made a playlist for lofi awhile back now and only recently I've had to start removing songs from it because I noticed a pile of songs from my other playlists in th...
Plan Free Country New Zealand Device PC Operating System Windows 10 My Question or Issue So I made a playlist for lofi awhile back now and only recently I've had to st...
Casual Listener
535 Views
1 replies
0 likes
PlanPremium familyCountryNew ZealandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have been through all of the instructions, but cannot get my account to connect with facebook.When I use the 'log in with facebook' option, I get the...
Plan Premium family Country New Zealand Device Desktop PC Operating System Windows 10 My Question or Issue I have been through all of the instructions, but cannot get my account to c...
Regular
614 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI just logged out and logged back in to my account, and suddenly all my playlists are out of order and placed randomly in wrong folders. I have hundreds of playlists, so...
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue I just logged out and logged back in to my account, and suddenly all my playlists are out of ...
Spotify Star
1556 Views
3 replies
0 likes
Plan: Premium.Country: Australia.Device: PC.Operating System: Windows 10, but using desktop app, not the Windows 10 specific app.My question or Issue:I use a screen-reader, and have had accessibility issues with Spotify before, but this one is surely...
Plan: Premium. Country: Australia. Device: PC. Operating System: Windows 10, but using desktop app, not the Windows 10 specific app. My question or Issue: I use a screen-reader, and have...
Music Fan
4532 Views
3 replies
0 likes
CountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen the spotify window is maximized, as in it fills out the entire screen, the X to close the windo about one pixel larger than the rest of the window and protrudes to the screen o...
Country Germany Device PC Operating System Windows 10 My Question or Issue When the spotify window is maximized, as in it fills out the entire screen, the X to close the windo about on...
Community Legend
2831 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceLaptop, HP Pavilion.Operating SystemWindowsMy Question or IssueRight, let me begin, just want to clarify my liked songs on other devices are working fine, such as on my phone and on my iPad and on the website pla...
Plan Premium Country United Kingdom Device Laptop, HP Pavilion. Operating System Windows My Question or Issue Right, let me begin, just want to clarify my liked songs on other devices are wo...
Spotify Legend
1419 Views
2 replies
0 likes
PlanFreeCountryItaly DeviceHP Pavilion NotebookOperating SystemWindows 10 My Question or IssueHello,I noticed that my spotify profile is invisible to other people and also all my playlist that are clearly public. In fact, if i search my username, the...
Plan Free Country Italy Device HP Pavilion Notebook Operating System Windows 10 My Question or Issue Hello, I noticed that my spotify profile is invisible to other people an...
Casual Listener
1760 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the local files options simply disappeared from my Spotify, can't find it in ...
Plan Premium Country Brazil Device Desktop Operating System Windows 10 My Question or Issue: Hello, im having problems to import local files for my playlists because some days ago the...
Casual Listener
1114 Views
5 replies
2 likes
I started this some time ago: https://community.spotify.com/t5/Desktop-Windows/Local-Files/m-p/4955108#M86288 today an "update" option appeared so i updated and it is solved.
I started this some time ago: https://community.spotify.com/t5/Desktop-Windows/Local-Files/m-p/4955108#M86288 today an "update" option appeared so i updated and ...
327 Views
0 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI want to import some playlists from iTunes, but can't see the option to import them. I've checked my settings in iTunes, plus made sure that Local Files is set to on in Spoti...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I want to import some playlists from iTunes, but can't see the option to import them. I've checked ...
Spotify Star
1059 Views
3 replies
0 likes
PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...
Plan Premium Country Spain Device Lenovo ideapad 520 Operating System Windows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the ...
535 Views
0 replies
1 likes
PlanFamily PremiumCountryJapanDeviceDell Inspiron 17 3000Operating SystemWindows 10 My Question or IssueEvery time I turn my computer off and on again, Spotify logs me out and deletes all of my songs. I have almost 400 songs on my playlist, so I don'...
Plan Family Premium Country Japan Device Dell Inspiron 17 3000 Operating System Windows 10 My Question or Issue Every time I turn my computer off and on again, Spotify logs me out an...
Moderator
467 Views
1 replies
0 likes
PlanFamilyCountryFranceDeviceComputerOperating SystemWindows 10 My Question or IssueSince like 5 days my app Spotify (only on computer) crash everytime in approximately 20 seconds. I try all the solution like disconnect my account or uninstall and re...
Plan Family Country France Device Computer Operating System Windows 10 My Question or Issue Since like 5 days my app Spotify (only on computer) crash everytime in approximately 20 se...
Community Legend
419 Views
1 replies
0 likes
PlanFreeCountryBrazilDevice.Operating SystemWindows 7 My Question or Issue Hi. Does anybody can help me?When I try to run the Spotify, It says "APPCRASH" I just tried change the windows DEP and its dont work
Plan Free Country Brazil Device . Operating System Windows 7 My Question or Issue Hi. Does anybody can help me? When I try to run the Spotify, It says "APPCRASH" ...
Community Legend
1060 Views
1 replies
0 likes
How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, I need to disconnect my desktop from that device. P...
How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, ...
Community Legend
1035 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(Microsoft Surface Pro 3)Operating System(Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible anymore. Is there a fix for that problem to view it back on screen? -creed
Plan Premium Country Germany Device (Microsoft Surface Pro 3) Operating System (Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible...
Visitor
2018 Views
4 replies
0 likes
