Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23278 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
904896 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45141 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI want to import some playlists from iTunes, but can't see the option to import them. I've checked my settings in iTunes, plus made sure that Local Files is set to on in Spoti...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I want to import some playlists from iTunes, but can't see the option to import them. I've checked ...
Spotify Star
1035 Views
3 replies
0 likes
PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...
Plan Premium Country Spain Device Lenovo ideapad 520 Operating System Windows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the ...
519 Views
0 replies
1 likes
PlanFamily PremiumCountryJapanDeviceDell Inspiron 17 3000Operating SystemWindows 10 My Question or IssueEvery time I turn my computer off and on again, Spotify logs me out and deletes all of my songs. I have almost 400 songs on my playlist, so I don'...
Plan Family Premium Country Japan Device Dell Inspiron 17 3000 Operating System Windows 10 My Question or Issue Every time I turn my computer off and on again, Spotify logs me out an...
Moderator
453 Views
1 replies
0 likes
PlanFamilyCountryFranceDeviceComputerOperating SystemWindows 10 My Question or IssueSince like 5 days my app Spotify (only on computer) crash everytime in approximately 20 seconds. I try all the solution like disconnect my account or uninstall and re...
Plan Family Country France Device Computer Operating System Windows 10 My Question or Issue Since like 5 days my app Spotify (only on computer) crash everytime in approximately 20 se...
Community Legend
403 Views
1 replies
0 likes
PlanFreeCountryBrazilDevice.Operating SystemWindows 7 My Question or Issue Hi. Does anybody can help me?When I try to run the Spotify, It says "APPCRASH" I just tried change the windows DEP and its dont work
Plan Free Country Brazil Device . Operating System Windows 7 My Question or Issue Hi. Does anybody can help me? When I try to run the Spotify, It says "APPCRASH" ...
Community Legend
1040 Views
1 replies
0 likes
How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, I need to disconnect my desktop from that device. P...
How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, ...
Community Legend
1008 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(Microsoft Surface Pro 3)Operating System(Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible anymore. Is there a fix for that problem to view it back on screen? -creed
Plan Premium Country Germany Device (Microsoft Surface Pro 3) Operating System (Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible...
Visitor
1966 Views
4 replies
0 likes
Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of to fix this. The files are not corrupted, they aren...
Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of ...
891 Views
0 replies
0 likes
Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playlists but keeping them alphabetical helps remembering...
Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playli...
Spotify Star
691 Views
2 replies
1 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 10 version 2004 My Question or Issueis there a closed/open Beta or alpha testing for Windows ?if not is Spotify possibly planning to do it in future?
Plan Free Country USA Device PC Operating System Windows 10 version 2004 My Question or Issue is there a closed/open Beta or alpha testing for Windows ? if not is Spotify possibly p...
Music Fan
9706 Views
3 replies
0 likes
PlanPremium (Students)CountryUnited States Device(MacBook Air)Operating System(MacOS Sierra) My Question or IssueI know this has been a thing on the app for awhile, but I usually just use desktop so it wasn't the end of the world for me. But now the ...
Plan Premium (Students) Country United States Device (MacBook Air) Operating System (MacOS Sierra) My Question or Issue I know this has been a thing on the app for awhile, bu...
Community Legend
875 Views
1 replies
2 likes
PlanPremiumCountrySwedenDeviceiPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec)Operating SystemiOS 10, Android 9, Windows 10 My Question or IssueSo, I've been a Spotify premium user for years and I'm very happy with ...
Plan Premium Country Sweden Device iPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec) Operating System iOS 10, Android 9, Windows 10 My Questi...
705 Views
0 replies
0 likes
PlanPremium for studentsCountryTurkeyDevice(Lenovo IdeaPad S145-15IWL)Operating System(Windows 10 Home) My Question or IssueHi there, I have been using the app for about 1 year from both the computer app and the phone app. There was no problem until ...
Plan Premium for students Country Turkey Device (Lenovo IdeaPad S145-15IWL) Operating System (Windows 10 Home) My Question or Issue Hi there, I have been using the app for about 1 ye...
Casual Listener
3390 Views
4 replies
1 likes
PlanPremiumCountryUSDeviceLevono LaptopOperating SystemWindows 10 My Question or IssueWhenever I try to upload an image to my playlist cover, the app closes. I'm am clicking on "replace image." This is my own personal playlist too.
Plan Premium Country US Device Levono Laptop Operating System Windows 10 My Question or Issue Whenever I try to upload an image to my playlist cover, the app closes. I'm am c...
Casual Listener
685 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAre there any plans to add a graphic equaliser to the app as there is in the i...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Is...
Gig Goer
767 Views
2 replies
0 likes
My Question or IssueSo I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt get help. ive looked at all recommendations on here ...
My Question or Issue So I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt...
Regular
394 Views
1 replies
0 likes
About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! I went to HELP / ABOUT SPOTIFY and there was a prompt to dow...
About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! ...
423 Views
0 replies
2 likes
PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 7 My Question or IssueSpotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spotiy and restart it, it runs the update everytime, which fails due to error code 12 insuffi...
Plan Premium Country UK Device Desktop PC Operating System Windows 7 My Question or Issue Spotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spoti...
Casual Listener
1052 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueShuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows 10 Desktop client. This results in a shuffled 81-song sub-playlist based on ...
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Shuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows ...
Casual Listener
511 Views
1 replies
0 likes
CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...
Country Italy Device PC Operating System Windows 10 My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...
Casual Listener
863 Views
1 replies
0 likes
