Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
71221 Views
79 replies
27 likes

71221 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
morefluff
Music Fan
87208 Views
282 replies
22 likes

87208 Views
282 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6296 Views
1 replies
6 likes

6296 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146713 Views
0 replies
26 likes
Mac
Windows

146713 Views
0 replies
26 likes

Spotify skip all songs with my sound cards.

PlanPremiumCountrySpainDeviceAnyone of my PCsOperating SystemWindows 10 Pro 64 Bits My Question or IssueI have two sound cards (Pioneer DDJ SX2 and Akiyama Ares SC4), when I use them, no matters which one of them, the desktop app of Spotify skips all...

luintana
Visitor
Plan Premium Country Spain Device Anyone of my PCs Operating System Windows 10 Pro 64 Bits My Question or Issue I have two sound cards (Pioneer DDJ SX2 and Akiyama Ares SC4), when I ...
2020-04-17 9:20:04 PM
491 Views
0 replies
0 likes

491 Views
0 replies
0 likes

Superuser Contribution Spotify desktop app and future direction

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueWhat in the **bleep** is going on with the UI on the Spotify desktop? and why not spice it up a bit, the app too. First of all, why try to make the desktop program so damn sim...

twdll
Music Fan
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue What in the **bleep** is going on with the UI on the Spotify desktop? and why not spice it up a bit, the a...
2020-03-21 4:44:38 PM
2020-04-17 7:04:45 PM
twdll
Music Fan
1584 Views
2 replies
2 likes

1584 Views
2 replies
2 likes

Advanced search operator OR not working

When I search using the OR operator, it doesn't work. e.g. Zeppelin OR Floyd (example used here) only returns a Karaoke album whose name contains the two words. artist:Zeppelin OR artist:Floyd returns blank search.

user-removed
Visitor
When I search using the OR operator, it doesn't work. e.g. Zeppelin OR Floyd (example used here) only returns a Karaoke album whose name contains the two words. artist:Zep...
2020-04-16 7:56:40 PM
2020-04-17 5:59:28 PM
OneByBoo
Roadie
403 Views
1 replies
1 likes

403 Views
1 replies
1 likes

Music plays on the app but doesn't make any sound... while i still have sound on my computer

PlanPremiumCountryFranceDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueThe app was working perfectly until it suddenly stopped making sound..I can see the seconds pass and the music change when it's finished but i don't have a...

Ran_Foil
Visitor
Plan Premium Country France Device Lenovo Legion Y540 Operating System Windows 10 My Question or Issue The app was working perfectly until it suddenly stopped making sound.. I can s...
2020-04-17 1:38:35 PM
2020-04-17 5:54:47 PM
OneByBoo
Roadie
382 Views
1 replies
0 likes
Desktop Player
Sound issue

382 Views
1 replies
0 likes

[Desktop] Browse page not displaying anything

Plan - PremiumCountry - USA DeviceMacbook Pro 2019Operating SystemMac OS Catalina 10.15.4 My Question or IssueMy browse page is not displaying. WHICH IS A BUMMER, it's new music Friday and I'm trying to find some bangers. Help me out.

thedylanadams
Casual Listener
Plan - Premium Country - USA Device Macbook Pro 2019 Operating System Mac OS Catalina 10.15.4 My Question or Issue My browse page is not displaying. WHICH IS A BUMMER, it's new...
2020-04-17 5:26:15 PM
2020-04-17 5:52:25 PM
OneByBoo
Roadie
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

Re: Suddenly lost connection

Hey, I tried using Phone app, PC app, and Online player using browser. It seems that only PC app has this problem.Tried reinstalling app, nothing helped.

HutinPui
Casual Listener
Hey, I tried using Phone app, PC app, and Online player using browser. It seems that only PC app has this problem. Tried reinstalling app, nothing helped.
2020-04-17 5:25:55 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Solved!! Pages not working on windows desktop

PlanPremiumCountryUSAOperating System(Windows 10)My Question or IssueThe Home, browse, and made for you pages won't work. The home and made for you pages just say please try again later and the browse page has the "there was a problem displaying this...

plassenc
Newbie
Plan Premium Country USA Operating System (Windows 10) My Question or Issue The Home, browse, and made for you pages won't work. The home and made for you pages just say please try again later...
2019-06-13 4:47:33 PM
2020-04-17 5:08:48 PM
thedylanadams
Casual Listener
1532 Views
10 replies
6 likes

1532 Views
10 replies
6 likes

The same track twice (another is a translation of the song)

Hi, My question is, that can I upload and submit an original track of mine which is already on Spotify, but in a diffrerent language version? I do some translation songs of my own. Greetings,Pete

APGmusician
Gig Goer
Hi, My question is, that can I upload and submit an original track of mine which is already on Spotify, but in a diffrerent language version? I do some translation songs of my own. ...
2020-04-17 3:38:27 PM
2020-04-17 4:39:31 PM
TaTHEj
Composer
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Proxy / Explicit VS automatic / Difference in usage of port 4070

PlanPremiumCountryFranceOperating SystemWindows 10Desktop clientLatest version 1.1.30.658.gf13cde74 My Question or IssueI've noticed a different behavior in Spotify Desktop client when using "Automatic detection" or "HTTP" proxy settings.Context: I'm...

cnotin
Newbie
Plan Premium Country France Operating System Windows 10 Desktop client Latest version 1.1.30.658.gf13cde74 My Question or Issue I've noticed a different behavior in Spotify Desk...
2020-04-17 12:46:26 PM
1106 Views
0 replies
2 likes

1106 Views
0 replies
2 likes

Superuser Contribution Can't remove local files

Operating SystemMacOS Catalina Version 10.15.1 My Question or IssueI'm unable to remove my local files from my "Liked Songs" playlist. I've tried turning on and off the local files boxes on Spotify Preferences, it didn't work. Then I tried deleting t...

lizziewho
Visitor
Operating System MacOS Catalina Version 10.15.1 My Question or Issue I'm unable to remove my local files from my "Liked Songs" playlist. I've tried turning on and off the local files boxes...
2020-04-17 3:22:01 AM
2020-04-17 12:11:07 PM
Ivan
Spotify Legend
808 Views
1 replies
0 likes
can't delete local files
local files unplayable

808 Views
1 replies
0 likes

Superuser Contribution PC has no internet, now i cant play music

PlanPremiumCountryCanadaSystemPCOperating SystemWindows 7 My Question or IssueI have no internet access to my pc, havent for a month. I need to listen to music on my pc. All 78gb have been greyed out, i cant listen to any of my downloads. I will not ...

lfedo21
Casual Listener
Plan Premium Country Canada System PC Operating System Windows 7 My Question or Issue I have no internet access to my pc, havent for a month. I need to listen to music on my pc. All ...
2020-04-16 9:40:33 PM
2020-04-17 12:01:07 PM
Ivan
Spotify Legend
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Solved!!Superuser Contribution Player keeps jumping back to the first song in the playlist

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 Pretty much as stated in the headline. Whenever I'm selecting a specific song in my "favourites" playlist, that song will play. But afterwards, it won't continue with the next song, but rath...

silver047
Newbie
Plan Premium Country Germany Device PC Operating System Windows 10 Pretty much as stated in the headline. Whenever I'm selecting a specific song in my "favourites" playlist, that song...
2020-04-16 7:17:38 PM
2020-04-17 11:14:05 AM
Ivan
Spotify Legend
1542 Views
1 replies
0 likes

1542 Views
1 replies
0 likes

Superuser Contribution Mute button not working properly

PlanFree/PremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 10 My Question or IssueI am having a problem with the mute button as every time I click on it, the volumes goes to 0% and then I have to click it again for the icon to show t...

Brillate
Newbie
Plan Free/Premium Country United States Device Windows PC Operating System Windows 10 My Question or Issue I am having a problem with the mute button as every time I click on it, the...
2020-04-09 8:59:39 PM
2020-04-17 2:47:56 AM
fda9W82Y
Casual Listener
956 Views
2 replies
5 likes

956 Views
2 replies
5 likes

Local Files on a network location not retained

I am using the Spotify Desktop App, and while I can scan a mapped network location for local files, when I restart spotify it forgets the files and I have to rescan again. What am I doing wrong ?

boffles
Visitor
I am using the Spotify Desktop App, and while I can scan a mapped network location for local files, when I restart spotify it forgets the files and I have to rescan again. What am I doing wr...
2020-04-16 4:31:07 PM
396 Views
0 replies
0 likes

396 Views
0 replies
0 likes

Solved!!Superuser Contribution Re-download playlists... Again and again...

Why you don't fix the problem of re-downloading playlists? The problem occurs all the time in both the application on Windows and on Android. Everything seems to be fine after a clean install, but after each upgrade an application, the problem return...

user-removed
Visitor
Why you don't fix the problem of re-downloading playlists? The problem occurs all the time in both the application on Windows and on Android. Everything seems to be fine after a clean install, b...
2013-06-01 7:13:42 PM
2020-04-16 11:42:47 AM
Katerina
Spotify Legend
8211 Views
20 replies
10 likes
Windows

8211 Views
20 replies
10 likes

Solved!! No way to play all the albums in my library at random and uselessness of Album-tab

PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or Issue:Is there any way to play all the songs from all the albums in my library at random? In the "Albums" tab there is no option to play anything - you can only jump to the album page....

hekemon
Music Fan
Plan Premium Country Brazil Operating System Windows 10 My Question or Issue: Is there any way to play all the songs from all the albums in my library at random? In the "Albums" tab th...
2019-08-21 10:45:26 PM
2020-04-16 10:44:49 AM
rimutaka
Casual Listener
9880 Views
2 replies
7 likes

9880 Views
2 replies
7 likes

Superuser Contribution Constantly Crashing

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueSpotify constantly crashes on my computer, sometimes it'll last a few days, sometimes a few seconds, but at some point, it always just closes itself out. I've tried...

weino523
Casual Listener
Plan Premium Country USA Device Dell Laptop Operating System Windows 10 My Question or Issue Spotify constantly crashes on my computer, sometimes it'll last a few day...
2020-04-13 11:11:15 PM
2020-04-16 9:39:33 AM
Ivan
Spotify Legend
860 Views
5 replies
1 likes

860 Views
5 replies
1 likes

Solved!!Superuser Contribution Volume Slider Jumping Around

PlanPremiumCountryUSADevicePc Operating SystemWindows 10 My Question or IssueWhile moving the volume slider it like jumps around and is pretty buggy, here a video of the issue

faxed2u
Visitor
Plan Premium Country USA Device Pc Operating System Windows 10 My Question or Issue While moving the volume slider it like jumps around and is pretty buggy, here a video of ...
2019-08-17 3:38:11 PM
2020-04-16 9:07:45 AM
Peter
Spotify Legend
5061 Views
15 replies
10 likes

5061 Views
15 replies
10 likes

Superuser Contribution Playback Problem Windows 10

Hi, Since today I suddenly have a Problem with my Playback in Windows 10.I did not change anything. Yesterday it worked - not today...I turned on of the PC and reinstalled spotify - no change.I can can choose to play it from Windows via spotify conne...

Pelee
Casual Listener
Hi, Since today I suddenly have a Problem with my Playback in Windows 10. I did not change anything. Yesterday it worked - not today... I turned on of the PC and reinstalled spotify - no c...
2020-04-14 2:02:37 PM
2020-04-16 3:21:04 AM
Pelee
Casual Listener
1065 Views
8 replies
2 likes

1065 Views
8 replies
2 likes

Desktop Overlay just says spotify.exe

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 Home My Question or IssueWhen using the Spotify Desktop Overlay, the overlay just displays 'Spotify.exe' instead of the song/artist as it used to. This started happening recently, and...

Heyday665
Casual Listener
Plan Premium Country USA Device Windows 10 PC Operating System Windows 10 Home My Question or Issue When using the Spotify Desktop Overlay, the overlay just displays 'Spotify.exe' in...
2020-04-14 12:30:16 AM
2020-04-15 7:57:13 PM
MarkusFrandsen
Regular
445 Views
2 replies
1 likes

445 Views
2 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts