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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2154 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151663 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140032 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11319 Views

1 replies

6 likes

  • 11319 Views
  • 1 replies
  • 6 likes

Pause/Resume not working

Im having a problem using the multimedia keys with spotify. The pause/resume button isnt working but I can skip songs by using multimedia keys on either my keyboard or my mouse. I already tried to fix the chrome issue others were experiencing but it ...

Visitor

Im having a problem using the multimedia keys with spotify. The pause/resume button isnt working but I can skip songs by using multimedia keys on either my keyboard or my mouse. I already tried to fi...

Loxer

Community Legend

1354 Views

1 replies

0 likes

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Scrobble to last.fm via Proxy VPN not working on windows10 pc client

Scrobbling to last.fm via Proxy/VPN is not working on my windows10 machine.If I switch off the proxy and establish a direct network connection (not via VPN) it does work, it even scrobbles the cached songs.Back to VPN/Proxy no scrobbles. As playback ...

Casual Listener

Scrobbling to last.fm via Proxy/VPN is not working on my windows10 machine. If I switch off the proxy and establish a direct network connection (not via VPN) it does work, it even scrobbles the cach...

MrBlubber

Casual Listener

2032 Views

3 replies

0 likes

last.fm
proxy
scrobble
scrobbling
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Superuser Contribution Re: Spotify keeps downloading my "already downloaded" music

Hi I have a similar issue, but different. I have a notebook sized PC (an HP Stream) with a relatively small SSD, so I have a 2T external hard drive to store my downloaded songs. I have set the location for spotify downloads to the external drive, but...

Gig Goer

Hi I have a similar issue, but different.  I have a notebook sized PC (an HP Stream) with a relatively small SSD, so I have a 2T external hard drive to store my downloaded songs. I have set ...

RobertJacobs

Casual Listener

2345 Views

7 replies

0 likes

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Superuser Contribution Songs are playing but I can't hear anything

I've tried unplugging and plugging in my headset, I've tried changing my output device, I've tried uninstalling and installing, I've checked the volume on spotify and in the volume mixer and I've tried listening to songs on the browser version but no...

Visitor

I've tried unplugging and plugging in my headset, I've tried changing my output device, I've tried uninstalling and installing, I've checked the volume on spotify and in the volume mixer and I've tri...

Sebasty

Community Legend

985 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Error 30 on LOG IN (Hosts file is OK)

PlanFree CountryIsrael DeviceDesktop Dell Precision Mini Tower T3620 Operating SystemWindows 10 v1909 My IssueError 30 on Login (See attached picture for Client Version)*** Hosts file is OK; Original untouched; No entries of Spotify. ***

Regular

  Plan Free   Country Israel   Device Desktop Dell Precision Mini Tower T3620   Operating System Windows 10 v1909   My Issue Error 30 on Login (S...

rogambogi

Visitor

14796 Views

15 replies

0 likes

Error 30
Login
Windows
Windows Client
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Superuser Contribution Why Spotify Windows desktop app is accessing my device camera?

PlanPremiumCountry IndiaDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or IssueWhen I open Spotify desktop app it is accessing my laptop camera without asking for any permission? Why does a music app needs background access to my lapto...

Visitor

Plan Premium Country  India Device Windows 10 Laptop Operating System Windows 10   My Question or Issue When I open Spotify desktop app it is accessing my laptop camera without as...

MasonBlack

Newbie

6428 Views

4 replies

0 likes

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Issues with microsoft edge

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having issues with spotify edge.

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ha...

Loxer

Community Legend

603 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Unavailable songs in playlists - Offline still possible?

Hello,I noticed, that there are a few songs in my library, which I can't hear anymore, because they have a new status "unavailable songs in playlists".What would happen, if i download the songs before? Could I still listen to these songs in OFFLINE M...

Casual Listener

Hello, I noticed, that there are a few songs in my library, which I can't hear anymore, because they have a new status "unavailable songs in playlists". What would happen, if i download the songs b...

Andreas2019

Casual Listener

1547 Views

4 replies

0 likes

unavailable songs in playlists
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Superuser Contribution mass delete playlist, reset account , anything...

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bug caused my mouse and keyboard to start creating playlists. I now have more ...

Casual Listener

Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bu...

nguyen35

Casual Listener

6179 Views

10 replies

3 likes

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  • 10 replies
  • 3 likes

APP Desktop Windows not works anymore

From begin 2020 the Windows Desktop APP pf Spotify don't works anymore. I try to uninstall and install again but without solutions. The app don't open... Plan PremiumCountry Italy Device PCOperating System Windows 10

Visitor

From begin 2020 the Windows Desktop APP pf Spotify don't works anymore. I try to uninstall and install again but without solutions. The app don't open...   Plan Premium Country Italy &nbsp...

interrupt21h

Music Fan

1348 Views

1 replies

0 likes

Desktop
Windows
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Solved!! Daily Mixes does not have dislike button

PlanPremiumCountryLVDevice(Samsung Galaxy S10e, Lenovo Legion Y-720, HP Elitebook G5)Operating System(Android 10, Windows 10) My Question or IssueFirst on desktop dislike button disappears for daily mixes, now laso for android disappears. "Release Ra...

Casual Listener

Plan Premium Country LV Device (Samsung Galaxy S10e, Lenovo Legion Y-720, HP Elitebook G5) Operating System (Android 10, Windows 10)   My Question or Issue First on desktop dislik...

Emilia_8

Community Legend

852 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Keyboard hotkey 'jump to letter' broken (Desktop)

Hi, I have had this problem for a couple of months now, I found an older topic that described the same issue but it seems to be dead. There are 2 playlist functions that seem to have broken/disappeared in an update late 2019. 1.) Previously if I doub...

Regular

Hi,   I have had this problem for a couple of months now, I found an older topic that described the same issue but it seems to be dead.   There are 2 playlist functions that seem to hav...

superbay_

Newbie

1415 Views

3 replies

0 likes

alpha key
broken
HotKey
  • 1415 Views
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Recently played not updating

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueThe recently played list on the Windows 10 app is not updating since my first Spotify use (more or less 3 weeks ago). This is very annoying. How can I solve this issue?

Visitor

Plan Premium Country Portugal Operating System Windows 10   My Question or Issue The recently played list on the Windows 10 app is not updating since my first Spotify use (more or l...

WhitePine

Casual Listener

4204 Views

11 replies

15 likes

  • 4204 Views
  • 11 replies
  • 15 likes

Spotify redownloading somgs

I have a usb hard drive and a ssd. The ssd is the main storage device, but doesn';t have a lot of space. i have about 500 songs downloaded, which would take up more space on the ssd than i am comfortable giving. occasionally the hard drive gets disco...

Newbie

I have a usb hard drive and a ssd. The ssd is the main storage device, but doesn';t have a lot of space. i have about 500 songs downloaded, which would take up more space on the ssd than i am comfort...

866 Views

0 replies

0 likes

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Solved!!Superuser Contribution Local Files Playlist

PlanPremiumCountryUnited KingdomDeviceComputerOperating SystemWindows 10 My Question or IssueHi! I hope you're having a good day,So I'm really confused, I transferred a bunch of songs (30 or so) using Local Files and moved them into a playlist, the p...

Casual Listener

Plan Premium Country United Kingdom Device Computer Operating System Windows 10   My Question or Issue Hi! I hope you're having a good day, So I'm really confused, I transferred a bun...

Peter

Spotify Legend

2962 Views

3 replies

0 likes

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Connect spotify to facebook to find friends?

PlanFree/PremiumCountryMXDevice(App desk)Operating System(Windows 10) My Question or IssueI still have the same problem for two years. To find friends on spotify I must connect it to my Facebook account, after that I get a connection error message th...

Visitor

Plan Free/Premium Country MX Device (App desk) Operating System (Windows 10)       My Question or Issue I still have the same problem for two years. To find friends on spot...

OneByBoo

Roadie

819 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playback / Skip issues.

PlanFree Premium trialCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueHaving strange playback issues after about a week of using spotify on my PC. Cannot change the track to what I want with a premium trial account (It used to wo...

Casual Listener

Plan Free Premium trial Country England Device PC Operating System Windows 10   My Question or Issue Having strange playback issues after about a week of using spotify on my PC. Cannot...

Mykeh

Casual Listener

1303 Views

2 replies

0 likes

playback skip issue
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Album artwork won't display when I'm on employer's network, but I can stream audio...what to do?

PlanFreeCountryUnited StatesDeviceDell laptop. 32 gigs of ram, i7 processor, 1TB SSHD with only 176 GB usedOperating SystemWindows 10 My Question or IssueI'm trying to use the windows PC app to stream while at work and it will not display album artwo...

Gig Goer

Plan Free Country United States Device Dell laptop.  32 gigs of ram, i7 processor, 1TB SSHD with only 176 GB used Operating System Windows 10   My Question or Issue I'm trying t...

nocomply65

Gig Goer

730 Views

2 replies

0 likes

album artwork
networking
streaming
  • 730 Views
  • 2 replies
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Podcasts will stop playing randomly

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I listen to podcasts using spotify it will randomly stop playing and give me a blue error message saying "Can't play the current song." The time it ta...

Visitor

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Whenever I listen to podcasts using spotify it will randomly stop playing and give ...

MamaHarrell

Visitor

2398 Views

1 replies

0 likes

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  • 1 replies
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