Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11476 Views

105 replies

47 likes

  • 11476 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1299 Views

15 replies

2 likes

Possible Bug
  • 1299 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3162 Views

38 replies

2 likes

  • 3162 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8921 Views

0 replies

4 likes

  • 8921 Views
  • 0 replies
  • 4 likes

Solved!! Blue Screen - DRIVER POWER STATE FAILURE

Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this problem? (it only occurs during spotify initializatio...

Casual Listener

Everytime i try to start spotify in my windows 10 it suddenly stops and the screen freezes; a few minutes later a blue screen with the sign "DRIVER POWER STATE FAILURE" appears. How can i fix this pr...

Andyking1in

Visitor

2260 Views

3 replies

0 likes

  • 2260 Views
  • 3 replies
  • 0 likes

Solved!! Windows desktop player issue.

PlanPremiumCountryUnited StatesDeviceDesktop Operating SystemWindows 10 My Question or Issue Visual issue with the program attached.

Casual Listener

  Plan Premium Country United States Device Desktop  Operating System Windows 10   My Question or Issue   Visual issue with the program attached.  

NOVAmonkey

Casual Listener

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Any way to mass remove followed artist

I over time have clicked artist followed considerably. I am now looking for a fast way to mass unfollow numerous artist at once. The followed screen does not seem to allow you to select numerous followed artist at once and right click to allow you to...

Casual Listener

I over time have clicked artist followed considerably.  I am now looking for a fast way to mass unfollow numerous artist at once.  The followed screen does not seem to allow you to select n...

mpicarelli

Music Fan

14518 Views

4 replies

9 likes

Windows
  • 14518 Views
  • 4 replies
  • 9 likes

Cannot change playlist cover photo

PlanPremiumCountryEstoniaDeviceWindows Spotify AppOperating SystemWindows 10 My Question or IssueThis is a new issue I am having - I used to be able to change my playlist cover photo. Out of the blue I am not able to anymore. The pencil icon does not...

Casual Listener

Plan Premium Country Estonia Device Windows Spotify App Operating System Windows 10   My Question or Issue This is a new issue I am having - I used to be able to change my playlist cov...

SoundShots

Composer

842 Views

4 replies

1 likes

  • 842 Views
  • 4 replies
  • 1 likes

Ms Teams Mic makes bad noise after using Spotify desktop connecting WIFI speaker

PlanPremiumCountryUKDeviceHP Spectre Pro X360 G2Operating SystemWindows 10 My Question or Issuelike the title of this enquiry, I connected my Spotify desktop to my speaker via WIFI. (Samsung WIFI speaker). and I got a call from MS teams so I paused m...

Visitor

  Plan Premium Country UK Device HP Spectre Pro X360 G2 Operating System Windows 10   My Question or Issue like the title of this enquiry, I connected my Spotify desktop to my sp...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Different spotify layout

PlanPremiumOperating SystemWindows 10 My Question or Issue:i have just logged onto a different account and my spotify layout looks all different and i want to change it back to normal.This is what i nomally see on spotify. This is what i see now, and...

Newbie

Plan Premium Operating System Windows 10   My Question or Issue: i have just logged onto a different account and my spotify layout looks all different and i want to change it back to norma...

Elena

Moderator

11919 Views

1 replies

0 likes

  • 11919 Views
  • 1 replies
  • 0 likes

Solved!! Bug report: Cannot flag or remove offensive political content from feed

PlanPremium, cancelled pending outcome of bug fixCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is no way to flag certain content or remove it from my...

Roadie

Plan Premium, cancelled pending outcome of bug fix Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...

DevilEars

Roadie

2021 Views

4 replies

9 likes

BackOffWithPolitics
  • 2021 Views
  • 4 replies
  • 9 likes

Solved!!Superuser Contribution Unable to assess "search" page on web version spotify

It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?

Casual Listener

It keeps on showing "Something went wrong. Try Reloading the page" when I try to get in the "Search Page" of Window App version on my laptop. Anyone can help?

Mario

Spotify Legend

2773 Views

3 replies

0 likes

page
reload
Search
Window
  • 2773 Views
  • 3 replies
  • 0 likes

Scroll / cursor speed

Operating SystemWindows 10 My Question or IssueWhen i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've already tried to change it in the settings of the Laptop but it's...

Visitor

Operating System Windows 10   My Question or Issue When i want to scroll down in the Spotify App on my Laptop it's always way too fast and I just end up at the bottom of the Playlist. I've a...

635 Views

0 replies

2 likes

  • 635 Views
  • 0 replies
  • 2 likes

Superuser Contribution I CAN'T CHANGE MY PLAYLIST COVER!!!

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI can't change my spotify playlist cover. this update is very bad. I deleted and installed, but it has not been improved. I want to use the old version.

Visitor

Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue I can't change my spotify playlist cover. this update is very bad. I deleted and installed, but...

Celine_0wl

Casual Listener

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

I can't change the cover of my playlist

I have spotify premium and I am having problem to change the cover of ALL my playlists. I'm using the app of Spotify on my notebook (Dell/Microsoft) and I still can't change.Anyone can help me?

Visitor

I have spotify premium and I am having problem to change the cover of ALL my playlists. I'm using the app of Spotify on my notebook (Dell/Microsoft) and I still can't change. Anyone can help me? &n...

Celine_0wl

Casual Listener

684 Views

2 replies

1 likes

  • 684 Views
  • 2 replies
  • 1 likes

Help When i search it says not working And the mini player wont work!

The mini player wont work and i cant search!! i restarted my device, logged out and back in, Cleared my cache and still wont work, And also how do i stop spotify from hiding certain album's that a band makes and u have to search specifically for them...

Regular

The mini player wont work and i cant search!! i restarted my device, logged out and back in, Cleared my cache and still wont work, And also how do i stop spotify from hiding certain album's that a ba...

685 Views

0 replies

1 likes

  • 685 Views
  • 0 replies
  • 1 likes

[Desktop] Recently Played on Home screen only shows artists I've listened to from web

PlanPremiumCountryUSA DevicePC LaptopOperating SystemWindows 10 My Question or IssueFor a while now the Recently Played section on the home screen in the Desktop app only shows artists that I've listened to by following links online. For example, som...

Visitor

Plan Premium Country USA   Device PC Laptop Operating System Windows 10   My Question or Issue For a while now the Recently Played section on the home screen in the Desktop app...

761 Views

0 replies

3 likes

Desktop
Recently Played
  • 761 Views
  • 0 replies
  • 3 likes

Liked Songs Are Missing

PlanFreeCountryUSADevice(Some kind of Lenovo laptop, pretty old.)Operating System(Windows) My Question or IssueI haven't been on Spotify in maybe a week, but I came back today and most of my songs under "liked songs" are missing. I'm not sure when th...

Newbie

  Plan Free Country USA Device (Some kind of Lenovo laptop, pretty old.) Operating System (Windows)   My Question or Issue I haven't been on Spotify in maybe a week, but I came b...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Sync between my Windows 10 app and my Android app dont work, no matter what I do

PlanPremiumCountrySouth AfricaDeviceWindows Desktop computer and Redmi Note 5 (Android 9)Operating SystemWindows 10 and Android 9 My Question or IssueThe tracks I have added to my "Liked Songs" on my Android phone is not syncing to my Windows 10 app....

Regular

Plan Premium Country South Africa Device Windows Desktop computer and Redmi Note 5 (Android 9) Operating System Windows 10 and Android 9   My Question or Issue The tracks I have added ...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution cant change playlist cover

i cant change the playlist cover/name of playlistit doesn't come up with the edit pencil when i hover or click on the playlist cover nor does it come up with edit playlist when i click on the 3 dotsI've already looked at other threads with the same i...

Casual Listener

i cant change the playlist cover/name of playlist it doesn't come up with the edit pencil when i hover or click on the playlist cover nor does it come up with edit playlist when i click on the 3 dot...

sstephanieorr

Casual Listener

4252 Views

7 replies

3 likes

  • 4252 Views
  • 7 replies
  • 3 likes

New account has a different layout

I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old account. Is there any way for me to have the layout of th...

Visitor

I created a new account for the sake of a username change, and the layout is completely different than my first account. The account on the bottom is the new one, and the one on top is the old accoun...

OviiiOne

Community Legend

948 Views

1 replies

0 likes

  • 948 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing to Family Plan stopped account from working properly

PlanPremiumCountryUSADevice(iPhone X, PC)Operating System(iOS 13.5, Windows 10) My Question or IssueI created a new account for my family premium. When I did, on my new account, which is active, it doesn't give me the same options as my old account d...

Casual Listener

Plan Premium Country USA Device (iPhone X, PC) Operating System (iOS 13.5, Windows 10)   My Question or Issue I created a new account for my family premium. When I did, on my new accou...

h00tly

Casual Listener

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't save a podcast to a playlist

When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium, am in Germany, and am on a desktop (Windows 10)

Casual Listener

When I right-click on the podcast I want to add to a playlist (or click on the three dots), it doesn't give me that option (only allows me to share on social media). How to solve this? I have premium...

berlinmill

Casual Listener

840 Views

4 replies

0 likes

  • 840 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution [Windos 10 Spotify Download of web]No internet connection [error code:4]

PlanFreeCountryMXDeviceLaptop Acer E 15Operating SystemWindows 10 My Question or IssueI never had this error, recently I updated Windows 10 to its 2004 version, when I finished the update when opening Spotify I got that error (No internet connection ...

Visitor

Plan Free Country MX Device Laptop Acer E 15 Operating System Windows 10   My Question or Issue I never had this error, recently I updated Windows 10 to its 2004 version, when I finish...

Elena

Moderator

1145 Views

1 replies

0 likes

  • 1145 Views
  • 1 replies
  • 0 likes