Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39217 Views
75 replies
26 likes

39217 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67295 Views
265 replies
21 likes

67295 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144686 Views
0 replies
26 likes
Mac
Windows

144686 Views
0 replies
26 likes

Solved!! Error 30

PlanFree/PremiumCountryIrelandDeviceHp Pavillion DesktopOperating SystemWindows 10 My Question or IssueI've read other articles and support pages and completed all steps (Clean install, Deleting Spotify folder, checking hosts document) none have work...

ThatSaltyBoi
Visitor
Plan Free/Premium Country Ireland Device Hp Pavillion Desktop Operating System Windows 10 My Question or Issue I've read other articles and support pages and completed all steps (Cle...
2020-02-08 9:33:45 PM
2020-02-09 7:34:54 AM
OneByBoo
Roadie
1235 Views
1 replies
0 likes
Error 30

1235 Views
1 replies
0 likes

Sporify skipping songs by itself

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify is instantly skipping songs, it doesn't do it anywhere else not even the web version of spotify. It started when i got some new headphones i tried switching ...

BertramW
Visitor
Plan Premium Country Denmark Device Desktop Operating System Windows 10 My Question or Issue Spotify is instantly skipping songs, it doesn't do it anywhere else not even the web vers...
2020-02-08 9:11:43 PM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

Superuser Contribution Random song changes with volume change aswell

PlanPremiumCountry DeviceAndroidOperating SystemWindows 10 My Question or IssueWhen listening playlist it randomly changes the playlist to a single song. Lately, it just clears the queue. Also, it lowers the volume to maybe 10% but today it just mute...

rihhard1
Casual Listener
Plan Premium Country Device Android Operating System Windows 10 My Question or Issue When listening playlist it randomly changes the playlist to a single song. Lately, it just...
2020-02-04 10:22:55 AM
2020-02-08 5:18:49 PM
rihhard1
Casual Listener
823 Views
4 replies
1 likes

823 Views
4 replies
1 likes

delete

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can't I delete Recently Played or anything at all? I know I am not the only one who is bo...

lilomahe
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why can...
2020-02-08 1:38:20 PM
2020-02-08 3:13:35 PM
引きこもり
Roadie
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Solved!! Playlists not updating

PlanFree/PremiumDeviceHP PavillionOperating System Windows 10,etc My Question or IssueHey, so basically, I was updating my playlists by changing their names, descriptions and cover art. The only thing that actually updated on them were the names and ...

-Dylliance-
Roadie
Plan Free/Premium Device HP Pavillion Operating System Windows 10,etc My Question or Issue Hey, so basically, I was updating my playlists by changing their names, descriptions an...
2019-05-27 2:09:38 PM
2020-02-08 12:53:13 PM
-Dylliance-
Roadie
903 Views
2 replies
2 likes
Cover Art
Description
Playlist Cover image change

903 Views
2 replies
2 likes

Connect to a device not working

None of the below information is required. However, the more you provide the easier it will b e for us to try and help.Plan/PremiumCountryAustralia DeviceWindows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Or...

Paulnev40
Visitor
None of the below information is required. However, the more you provide the easier it will b e for us to try and help. Plan /Premium CountryAustralia DeviceWindows 10 (iPhone 8...
2020-02-07 9:22:37 PM
455 Views
0 replies
0 likes

455 Views
0 replies
0 likes

Weird issue

DevicePCOperating SystemWindows 10 Using the web based player. If I click on a single and then go back to the artist page the single I clicked on has moved to the album section!

user-removed
Visitor
Device PC Operating System Windows 10 Using the web based player. If I click on a single and then go back to the artist page the single I clicked on has moved to the album section! &nb...
2020-02-07 8:23:59 PM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

Can't 'like' local songs?

I can't find a way to 'like' a local song, yet if I play the same song from spotify's library I can like it. Local songs also do not appear in 'Recently Played'. My conclusion is that local songs do not contribute to recommendations, is that correct?...

BigChief
Casual Listener
I can't find a way to 'like' a local song, yet if I play the same song from spotify's library I can like it. Local songs also do not appear in 'Recently Played'. My conclusion is th...
2020-02-07 4:27:59 PM
2020-02-07 4:31:53 PM
引きこもり
Roadie
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Superuser Contribution No "don't play this music" button for daily mixes on desktop app

PlanFreeCountryNew ZealandDeviceHP ProbookOperating SystemWindows 10 My Question or IssueI have been using the Spotify mobile app for a while and really like how there is the option to tell Spotify that you don't want to hear a certain song or artist...

Lettuce658
Casual Listener
Plan Free Country New Zealand Device HP Probook Operating System Windows 10 My Question or Issue I have been using the Spotify mobile app for a while and really like how there is the...
2020-01-31 9:34:17 PM
2020-02-07 2:23:52 PM
Emilia_8
Community Legend
958 Views
3 replies
0 likes

958 Views
3 replies
0 likes

mouse button 3,4,5 issues

There is some bad code associated with mouse buttons 3,4,5 in the Spotify PC desktop client. It doesn't necessarily break anything as far as I can tell. However, it reflects the low quality and neglect of the Spotify desktop experience. These are bas...

miles_153
Composer
There is some bad code associated with mouse buttons 3,4,5 in the Spotify PC desktop client. It doesn't necessarily break anything as far as I can tell. However, it reflects the low quality and negle...
2020-02-07 10:18:24 AM
522 Views
0 replies
0 likes

522 Views
0 replies
0 likes

Superuser Contribution Can't see any album, playlist or artist image

PlanPremiumCountryRomaniaOperating SystemWindows 10 I've tried reinstalling the app but the images that were saved (in cache probably) previously dissapeared and now there is no artwork on the entire app, except personalized playlist images.I wouldn'...

Ashktarr
Casual Listener
Plan Premium Country Romania Operating System Windows 10 I've tried reinstalling the app but the images that were saved (in cache probably) previously dissapeared and now there is no ar...
2020-02-02 9:59:38 PM
2020-02-06 12:05:00 AM
Ashktarr
Casual Listener
918 Views
4 replies
0 likes

918 Views
4 replies
0 likes

Clicking the album icon doesn't take you to the correct song

PlanPremiumDeviceComputer running Windows 10Operating SystemWindows 10 My Question or IssueThis is a bug that has been bothering me for a while now, not sure how long it's been around, but thought I should post a bug report so that it might get fixed...

Simon_huss
Newbie
Plan Premium Device Computer running Windows 10 Operating System Windows 10 My Question or Issue This is a bug that has been bothering me for a while now, not sure how long it's been a...
2020-02-06 8:03:10 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Superuser Contribution Windows 7: Sotify hide volume control icon in systray

Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's less accurate. Why Spotify forces this behaviour?

Katsümi
Newbie
Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes 😞 This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's l...
2019-06-04 6:13:20 PM
2020-02-06 2:45:01 PM
Ivan
Spotify Legend
945 Views
3 replies
0 likes

945 Views
3 replies
0 likes

All playlists available

PlanPremiumCountry Netherlands DevicePCOperating SystemWindows 10 My Question or Issue I want to see all the playlists from the user The Sound of Spotify.In the list of Public Playlistst I only see the first 200 lists, but they have more than 3000 li...

Edsworld
Regular
...In the list of Public Playlistst I only see the first 200 lists, but they have more than 3000 lists. How is it possible for me to see them? In the online player the list is refreshing if you s...
2019-10-10 4:17:54 PM
2020-02-06 9:41:31 AM
Edsworld
Regular
676 Views
2 replies
0 likes

676 Views
2 replies
0 likes

Problems with playback on windows

PlanPremiumCountryBrazilDeviceRedmi Note 7Operating System Windows 10 My Question or IssueI'm having trouble using Spotify on the desktop, I can use it normally on my phone and on the desktop when the sound comes out on the monitor, but when I put it...

Ssantoslucas
Newbie
Plan Premium Country Brazil Device Redmi Note 7 Operating System Windows 10 My Question or Issue I'm having trouble using Spotify on the desktop, I can use it normally ...
2020-02-04 12:07:25 AM
2020-02-05 3:36:45 PM
mAbdelkafy
Visitor
508 Views
2 replies
0 likes

508 Views
2 replies
0 likes

Superuser Contribution Heart icon is not changing after adding/removing song to liked ones

PlanPremiumCountryPolandDevicehp laptopOperating SystemWindows 10,app version 1.1.25.559.g85cf5e4c Step to reproduce:1. Go to one of playlist2. Play one of song3. Click heart icon in bottom left corner -> song is added to liked ones4. Click one more ...

krecikos87
Casual Listener
Plan Premium Country Poland Device hp laptop Operating System Windows 10, app version 1.1.25.559.g85cf5e4c Step to reproduce: 1. Go to one of playlist 2. Play one of song 3. Click...
2020-02-04 12:24:04 PM
2020-02-05 2:39:42 PM
krecikos87
Casual Listener
446 Views
2 replies
0 likes

446 Views
2 replies
0 likes

Fichier musique téléchargée corrompu impossible à lire

PlanPremiumCountryFranceOperating System(Windows 7) My Question or IssueBonjour,Je me suis abonnée pour télécharger des musiques.Malheureusement les fichiers téléchargés sont corrompus.Impossible de les lire !Une seule musique téléchargée → une dizai...

Karine2020
Visitor
Plan Premium Country France Operating System (Windows 7) My Question or Issue Bonjour, Je me suis abonnée pour télécharger des musiques. Malheureusement les fichiers téléchargés sont...
2020-02-05 1:50:27 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Superuser Contribution Random Malware in Spotify App

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since the past week I randomly had this (what I assume is) malware popup in my desktop app. ...

Pharaoh93
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2020-02-03 11:55:11 PM
2020-02-05 12:34:44 PM
Mario
Spotify Legend
721 Views
1 replies
0 likes

721 Views
1 replies
0 likes

Ads screws up my multiple screen settings

PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI use the desktop app a lot at work, where I have 3 computer screens (monitors). I have arranged the windows the way I want on all 3 screens. But whenever an ads sho...

Himekun
Newbie
Plan Free/Premium Country Denmark Device PC Operating System Windows 10 My Question or Issue I use the desktop app a lot at work, where I have 3 computer screens (monitors). I have a...
2020-02-05 9:22:19 AM
358 Views
0 replies
0 likes

358 Views
0 replies
0 likes

Solved!! Desktop app playlist numbers don't match with iOS app

Plan - PremiumCountry - RO DeviceWindows 10 Laptop; iPhone XOperating SystemWindows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs that I've added. On desktop it seems to be stuck on a number from a week ago.I'v...

mzgubea
Casual Listener
Plan - Premium Country - RO Device Windows 10 Laptop; iPhone X Operating System Windows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs t...
2020-01-29 1:59:07 PM
2020-02-05 8:18:28 AM
OneByBoo
Roadie
1603 Views
3 replies
0 likes
iOS
playlist number
Windows 10

1603 Views
3 replies
0 likes

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