Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
47030 Views
77 replies
27 likes

47030 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
4 weeks ago
cour10e22
Regular
73568 Views
268 replies
21 likes

73568 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5152 Views
1 replies
6 likes

5152 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145238 Views
0 replies
26 likes
Mac
Windows

145238 Views
0 replies
26 likes

Superuser Contribution The default info on the desktop app is Title, Artist, Album, etc. How do I change that?

Plan: PremiumCountry: United states Device: Laptop Operating System: Windows 10 My Question or IssueI want to edit the default display on the Desktop App. It shows Title, Artist, Album, when it was created and the length of the song. I want only Titl...

user-removed
Visitor
Plan: Premium Country: United states Device: Laptop Operating System: Windows 10 My Question or Issue I want to edit the default display on the Desktop App...
2020-02-24 6:03:43 PM
2020-02-25 9:22:47 AM
Ivan
Spotify Legend
815 Views
1 replies
0 likes

815 Views
1 replies
0 likes

Solved!!Superuser Contribution freezes when ad plays

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Spotify app freezes whenever ad for Killington tries to play. The only way to get it playing again is to close and restart the app. The app and my operating system are current to all u...

bouster34
Visitor
Plan Free/Premium Country USA Device Desktop Operating System Windows 10 Spotify app freezes whenever ad for Killington tries to play. The only way to get it playing again is to...
2020-01-16 5:36:00 AM
2020-02-24 1:44:31 PM
Peter
Spotify Legend
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

Superuser Contribution Lost all my offline music

PlanPremiumCountryGermany DeviceLenovo T540pOperating SystemWindows 10 Pro My Question or IssueI am in an area where I have very limited internet access right now, so I downloaded ~3000k songs. This worked fine until now, when Spotify all of a sudden...

JakeTheDog
Regular
Plan Premium Country Germany Device Lenovo T540p Operating System Windows 10 Pro My Question or Issue I am in an area where I have very limited internet access right now, so ...
2019-12-27 12:50:05 PM
2020-02-24 1:35:27 PM
Peter
Spotify Legend
1441 Views
3 replies
0 likes

1441 Views
3 replies
0 likes

Superuser Contribution Spotify desktop app will not launch

Premium - US - computer - windows 10 Spotify app on my computer will not launch. I have reinstalled and deleted several times. When I attempt to launch Spotify, I briefly see the spinning disc then nothing happens. I have downloaded the app file from...

gscorp
Casual Listener
Premium - US - computer - windows 10 Spotify app on my computer will not launch. I have reinstalled and deleted several times. When I attempt to launch Spotify, I briefly see the spinning di...
2020-01-13 11:22:41 PM
2020-02-24 1:10:32 PM
Peter
Spotify Legend
614 Views
4 replies
0 likes

614 Views
4 replies
0 likes

Solved!!Superuser Contribution Unable to submit response to question. Get code of unusable symbols, none of which I'm using t

Unable to submit response to questions. I continuously get message to correct unusable symbols, none of which I'm using.PlanPremiumCountryUSADeviceDesktop Dell Windows 10 My Question or Issue

Sandrahl69
Newbie
Unable to submit response to questions. I continuously get message to correct unusable symbols, none of which I'm using. Plan Premium Country USA Device Desktop Dell Windows 10 &nb...
2020-02-23 2:29:41 PM
2020-02-24 12:54:49 PM
Ivan
Spotify Legend
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Superuser Contribution Can you "Refresh" a playlist not showing latest entries?

I have Spotify premium for family. My question though is specific to the Windows Desktop app and I dont think the plan matters. Generally, every Friday when I wake up I like to go through the "New Music Friday" and "Release Radar" playlists. This is ...

Gamul1
Regular
I have Spotify premium for family. My question though is specific to the Windows Desktop app and I dont think the plan matters. Generally, every Friday when I wake up I like to go thro...
2020-02-21 12:18:47 PM
2020-02-24 11:38:38 AM
Gamul1
Regular
558 Views
2 replies
0 likes

558 Views
2 replies
0 likes

Superuser Contribution Offline Sync

PlanPremiumCountryUSADeviceIphone X and WindowsOperating SystemIOS 13.3.1 and Windows 10 My Question or IssueHow do I offline Sync on my desktop and phone to get local file songs on my phone? Instructions are not clear at all.

ArWeReddy
Visitor
Plan Premium Country USA Device Iphone X and Windows Operating System IOS 13.3.1 and Windows 10 My Question or Issue How do I offline Sync on my desktop and phone to get loca...
2020-02-23 5:03:42 AM
2020-02-24 8:52:52 AM
Ivan
Spotify Legend
1028 Views
1 replies
1 likes
offline sync

1028 Views
1 replies
1 likes

Superuser Contribution Will not-syncing playlists ever be fixed?

Averytime I come home, the songs I liked on my phone app are not visible in the Liked songs playlist on my computer. This issue is really annoying and as I see here, it is really common issue which is going on for years. I really don't want to reinst...

hitzoR
Visitor
Averytime I come home, the songs I liked on my phone app are not visible in the Liked songs playlist on my computer. This issue is really annoying and as I see here, it is really common issue which i...
2020-02-22 11:46:15 PM
2020-02-24 8:45:25 AM
Ivan
Spotify Legend
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

"Recently played" is not updating - seems to be frozen

PlanPremiumCountryGermany DeviceDesktopOperating System Windows 10 "Recently played" is not updating - seems to be frozen.

xabian
Visitor
Plan Premium Country Germany Device Desktop Operating System Windows 10 "Recently played" is not updating - seems to be frozen.
2020-02-23 3:31:28 PM
2020-02-23 7:30:39 PM
Emilia_8
Community Legend
601 Views
1 replies
1 likes

601 Views
1 replies
1 likes

Solved!! My PC Freze after 10 minutes of using spotify

Hello everyone, I have this problem with spotify: i open spotify and listen normaly to music but after ~ 5/10 minutes my pc freeze and i have to reboot... i readed this http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/My-Pc-Freeze-when-i-m-...

marcostudios
Regular
Hello everyone, I have this problem with spotify: i open spotify and listen normaly to music but after ~ 5/10 minutes my pc freeze and i have to reboot... i readed this http://...
2013-07-01 5:28:36 PM
2020-02-23 2:57:33 PM
breeze11
Visitor
2206 Views
4 replies
0 likes
Windows

2206 Views
4 replies
0 likes

Superuser Contribution Spotify Is Super Slow For Months

Operating SystemWindows 10 1909 My Question or IssueMy Spotify has been Super Slow for Months even after reinstalling, deactivating hardware acceleration and clearing the cache and everything else works fine like YouTube and Soundcloud.

eave
Visitor
Operating System Windows 10 1909 My Question or Issue My Spotify has been Super Slow for Months even after reinstalling, deactivating hardware acceleration and clearing the cache and every...
2020-02-22 5:57:29 PM
2020-02-23 1:37:28 PM
Ivan
Spotify Legend
437 Views
1 replies
1 likes

437 Views
1 replies
1 likes

Desktop App Skipping every song

PlanPremiumCountryAustriaDeviceTowerOperating SystemWin10 My IssueI cleaned my hardware, switched my motherboard, cpu and ram, and now the Spotify Desktop App is just skipping every single song i want to play.I already tried some Community Answers li...

DeaGiXe
Casual Listener
Plan Premium Country Austria Device Tower Operating System Win10 My Issue I cleaned my hardware, switched my motherboard, cpu and ram, and now the Spotify Desktop App is just skippin...
2019-12-12 6:14:52 PM
2020-02-23 12:30:19 PM
DeaGiXe
Casual Listener
636 Views
3 replies
0 likes

636 Views
3 replies
0 likes

Superuser Contribution Can log-in just for a few seconds

Hi there I've got a Spotify Premium Account. I use a several Devices- such as iphone ipad. Now the problem comes, when I want to use my account in the office via the desktop browser (chrome, win 10). I can log in as ususal- it works first-> it shows ...

newanda79
Visitor
Hi there I've got a Spotify Premium Account. I use a several Devices- such as iphone ipad. Now the problem comes, when I want to use my account in the office via the desktop bro...
2020-02-21 10:26:09 AM
2020-02-23 10:27:48 AM
Ivan
Spotify Legend
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Very bizarre rendering issues

PlanPremium (family)CountryUKDeviceAMD CPU and GraphicsOperating SystemWin10 My Question or IssuePersisting rendering issue in the programme, screenshot attached. Tried disabling/enabling hardware acceleration, restarting the programme and PC, etc e...

jimbob320
Casual Listener
Plan Premium (family) Country UK Device AMD CPU and Graphics Operating System Win10 My Question or Issue Persisting rendering issue in the programme, screenshot attached. Tried di...
2020-02-23 10:06:32 AM
520 Views
0 replies
0 likes
broken
Rendering
UI
unusable
Windows

520 Views
0 replies
0 likes

Superuser Contribution Sound on Podcasts is garbled

PlanFreeCountryUSDeviceWindows desktopOperating SystemWindows 10 My Question or IssueThe sound for podcasts is garbled and too quiet to hear even with volume almost maxed. Music plays fine, only seems to happen with podcasts and the ads.

siberiantiger1
Visitor
Plan Free Country US Device Windows desktop Operating System Windows 10 My Question or Issue The sound for podcasts is garbled and too quiet to hear even with volume almost maxed. Mu...
2020-01-31 6:33:10 PM
2020-02-22 3:05:10 PM
Katerina
Spotify Legend
1685 Views
2 replies
1 likes

1685 Views
2 replies
1 likes

Superuser Contribution Heart icon missing in premium account?

PlanPremiumCountryIndiaDeviceAndroid OnePlus 3TOperating SystemWindows 8.1 (64 bit) My Question or IssueI have been a longtime user of Spotify Free on desktop/ app and have been maintaining a consistent habit of "liking" songs by clicking the heart i...

Ramakant
Casual Listener
Plan Premium Country India Device Android OnePlus 3T Operating System Windows 8.1 (64 bit) My Question or Issue I have been a longtime user of Spotify Free on desktop/ app and have b...
2020-02-20 11:25:34 AM
2020-02-22 1:32:51 PM
Ramakant
Casual Listener
1998 Views
2 replies
0 likes
liked songs

1998 Views
2 replies
0 likes

Solved!!Superuser Contribution No privileges for idea submission on free account

Hi,Is it so that there are no privileges for idea submission on free account.PlanFreeCountryUS DeviceMac

Ashish-bidap
Casual Listener
Hi, Is it so that there are no privileges for idea submission on free account. Plan Free Country US Device Mac
2020-02-21 6:16:41 AM
2020-02-22 9:10:25 AM
Katerina
Spotify Legend
600 Views
3 replies
0 likes

600 Views
3 replies
0 likes

Play/Pause programmable function on Razer synapse not working

I was trying to find a solution for my Razer deathadder, I set one of the programmable buttons as play/pause, but it worked once, then stopper working. I tried scouring the forums for solutions, but didn't find anything useful. I knew it wasn't a pro...

jedryanng
Visitor
I was trying to find a solution for my Razer deathadder, I set one of the programmable buttons as play/pause, but it worked once, then stopper working. I tried scouring the forums for solutions, but ...
2020-02-21 9:33:10 PM
3854 Views
0 replies
0 likes
mouse
play-pause
razer
Windows 10

3854 Views
0 replies
0 likes

Superuser Contribution Everytime an ad plays it just freezes

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI have the Spotify app installed, and every single time an advert plays, it just freezes. I have already reinstalled Spotify. As far as I know, the only way to fix this ...

music_is_cool
Casual Listener
Plan Free Country Canada Device Desktop Operating System Windows 10 My Question or Issue I have the Spotify app installed, and every single time an advert plays, it just freezes. I h...
2020-01-13 1:53:04 AM
2020-02-21 9:37:23 AM
引きこもり
Roadie
530 Views
4 replies
0 likes

530 Views
4 replies
0 likes

Proxy Setting - Cosmetics Issue

PlanPremiumCountryIndonesiaDeviceAcer Swift 3 SF314-54GOperating SystemWindows 10 My Question or IssueI am usually using proxy type HTTP to play Spotify Desktop in office and have to change to Auto-Detect when at home. Every time I change to HTTP, th...

maiklaksa
Visitor
Plan Premium Country Indonesia Device Acer Swift 3 SF314-54G Operating System Windows 10 My Question or Issue I am usually using proxy type HTTP to play Spotify Desktop in office...
2020-02-21 2:52:41 AM
503 Views
0 replies
1 likes
address
port
proxy

503 Views
0 replies
1 likes

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