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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1779 Views

0 replies

2 likes

  • 1779 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146810 Views

83 replies

27 likes

  • 146810 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131806 Views

294 replies

22 likes

  • 131806 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11039 Views

1 replies

6 likes

  • 11039 Views
  • 1 replies
  • 6 likes

Superuser Contribution How to access another user's playlist in the Desktop App

I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon). How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do with it in the desktop app... Also, is the desktop app free ...

Music Fan

I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon).   How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do ...

Peter

Spotify Legend

799 Views

3 replies

0 likes

  • 799 Views
  • 3 replies
  • 0 likes

Windows 10 as Spotify Connect Receiver

Hello,I have a Windows 10 headless machine with speakers. I can cast my music to it from my android using the Windows Spotify App. But I would like to use it as receiver NOT linked to any spotify account, as if it were a Chromecast, Android TV, etc. ...

Visitor

Hello, I have a Windows 10 headless machine with speakers. I can cast my music to it from my android using the Windows Spotify App. But I would like to use it as receiver NOT linked to any spotify a...

1083 Views

0 replies

2 likes

  • 1083 Views
  • 0 replies
  • 2 likes

Superuser Contribution artist page not working on win 10 (bug)

Premiumusawin 10 64 bitlong time user, LONG time problem i have been having this problem for a long time.i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all sopdfy data (app data, user data, local and r...

Casual Listener

      Premium usa win 10 64 bit long time user, LONG time problem      i have been having this problem for a long time. i have restated 100s of ti...

Peter

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezes up during commercials

PlanFreeCountryUSADevicelaptopOperating systemWindows 8 My Question or IssueSpotify freezes only during commercials. Is there a fix?

Casual Listener

Plan Free Country USA Device laptop Operating system Windows 8   My Question or Issue Spotify freezes only during commercials. Is there a fix?

Peter

Spotify Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Windows 7 wont play and get's unresponsive

PlanPremiumCountryBrazilDeviceDesktop / PCOperating SystemWindows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k My Question or Issue It started one or two days ago, after clicking on PLAY, all clicks on Spotify software are ignored, nothing happens. No a...

Regular

Plan Premium Country Brazil Device Desktop / PC Operating System Windows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k   My Question or Issue   It started one or two days ago, after ...

Peter

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify believes there is no internet connection

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSpotify believes that there is no internet connection and says "Offline", the only way to resolve this issue,I found, is to restart my PC. But this happens so frequentl...

Regular

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Spotify believes that there is no internet connection and says "Offline", the only way to re...

himmelswanderer

Casual Listener

1008 Views

1 replies

0 likes

  • 1008 Views
  • 1 replies
  • 0 likes

Music keeps pausing

PlanPremiumCountryCanadaDeviceiPhone 6s, Asus LaptopOperating SystemiOS 10, Windows 10 My Question or IssueMusic keeps pausing on its own whenever the device is connected to the internet. It happens to both my laptop and phone. I have tried reinstall...

Visitor

Plan Premium Country Canada Device iPhone 6s, Asus Laptop Operating System iOS 10, Windows 10   My Question or Issue Music keeps pausing on its own whenever the device is connected to ...

OneByBoo

Roadie

630 Views

1 replies

0 likes

iOS
pausing
Windows
  • 630 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music don't play, windows 7

PlanPremiumCountryBrazilOperating SystemWindows 7My Question or IssueMy Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can I do?

Newbie

Plan Premium Country Brazil Operating System Windows 7 My Question or Issue My Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can...

Peter

Spotify Legend

1260 Views

3 replies

5 likes

  • 1260 Views
  • 3 replies
  • 5 likes

Error 112 on Windows 10 Desktop and nothing plays from Web Player

PlanPremiumCountryUSDeviceDell ComputerOperating SystemWindows 10 My Question or IssueHello,All of a sudden this morning, the App switched to Offline Mode and stopped playing. I closed the App and opened it back up and was unable to log back in to th...

Visitor

Plan Premium Country US Device Dell Computer Operating System Windows 10   My Question or Issue Hello, All of a sudden this morning, the App switched to Offline Mode and stopped playi...

OneByBoo

Roadie

1076 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't Play Music In 2 Locations On My Echo Dot

I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I start mine it kicks her off. Is there a way we can...

Visitor

I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I...

Peter

Spotify Legend

430 Views

1 replies

0 likes

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  • 0 likes

Solved!!Superuser Contribution "Back" button (mouse shortcut) no longer works on desktop version

Up until recently I could use the back button from my mouse to go one page back in the Spotify desktop program, just like I can go one page back in my internet browser. This has stopped working for 1-2 weeks now.

Music Fan

Up until recently I could use the back button from my mouse to go one page back in the Spotify desktop program, just like I can go one page back in my internet browser. This has stopped working for 1...

Peter

Spotify Legend

1093 Views

1 replies

8 likes

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  • 1 replies
  • 8 likes

Superuser Contribution [bug] Spotify Desktop crashes when the screen is back on (after off in battersaving mode)

Hi all, does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the screen is back on (if moving the mouse or something) spotify cra...

Casual Listener

Hi all,   does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the scre...

Peter

Spotify Legend

485 Views

2 replies

0 likes

  • 485 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error on Windows 10, new install

PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 10 My Question or IssueSee log file attached from when Spotify starts.I've recently updated to Windows 10 1909 and since the Windows update, and a fresh install of Spotify, its stopped working...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue See log file attached from when Spotify starts. I've recently updated to Windows 10 1909 a...

Peter

Spotify Legend

1132 Views

3 replies

1 likes

  • 1132 Views
  • 3 replies
  • 1 likes

Superuser Contribution Why can't I change my playlist cover when I have the desktop app? I can change everything else?

I used to be able to change it on the web player which was great because I have a chromebook and they didn't have a compatible app for my system until recently. Now, I don't even have the option to change it, either on the web player or the new deskt...

Casual Listener

I used to be able to change it on the web player which was great because I have a chromebook and they didn't have a compatible app for my system until recently. Now, I don't even have the option to c...

Mario

Spotify Legend

613 Views

1 replies

0 likes

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Superuser Contribution Shuffle is still useless

After all this years, the shuffle function is still not working properly.Does this look like a good playlist?First Screenshot is with four artists. It doesn't matter how often i hit the shuffle button, the result is always the same. The same two arti...

Regular

After all this years, the shuffle function is still not working properly. Does this look like a good playlist? First Screenshot is with four artists. It doesn't matter how often i hit the shuff...

Peter

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play song except from recent search

PlanFreeCountryIndonesiaDevice(PC)Operating System(Windows 8.1) My Question or IssueI can't play song except from recent search

Visitor

Plan Free Country Indonesia Device (PC) Operating System (Windows 8.1)   My Question or Issue I can't play song except from recent search

Peter

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Not Active on this device

PlanPremiumCountry UK DeviceWindows 10, Samsung S9, Alexa devicesOperating SystemWindows 10, plus android and Alexa My Question or IssueThis applies to all my platforms (i.e. Windows/Android/Alexa The last few days, all of my devices are greyed out s...

Music Fan

Plan Premium Country UK   Device Windows 10, Samsung S9, Alexa devices Operating System Windows 10, plus android and Alexa   My Question or Issue This applies to all my platforms ...

Peter

Spotify Legend

1227 Views

1 replies

0 likes

  • 1227 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Shuffle/repeat setting reset after update

Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...

Regular

Plan Premium Country Singapore   Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c   My Question or Issue Whenever I up...

Xenia

Moderator

1168 Views

2 replies

0 likes

Desktop Windows
Issues
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Superuser Contribution Spotify Web Player Auto Logs-out After Closing Browser

I've been logging into Spotify Web using my Facebook account for the past few months since I got premium, and recently I keep getting logged out of web player whenever I exit my browser. I checked my settings and I don't have the checkbox for clearin...

Casual Listener

I've been logging into Spotify Web using my Facebook account for the past few months since I got premium, and recently I keep getting logged out of web player whenever I exit my browser. I checked my...

iPauta

Visitor

14103 Views

33 replies

3 likes

  • 14103 Views
  • 33 replies
  • 3 likes