Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83172 Views

40 replies

68 likes

  • 83172 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789101 Views

503 replies

64 likes

  • 789101 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22126 Views

22 replies

6 likes

  • 22126 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2994 Views

0 replies

4 likes

  • 2994 Views
  • 0 replies
  • 4 likes

Desktop account not working properly!

Hi, I would really like an answer please from a human... I have a Premium account with 1 extra person as a member, when I use my main login I get a watered down version that does not include.. Discovered on Fans Also Like More info links Play Counts ...

Casual Listener

Hi,    I would really like an answer please from a human... I have a Premium account with 1 extra person as a member, when I use my main login I get a watered down version that does not i...

937 Views

0 replies

1 likes

  • 937 Views
  • 0 replies
  • 1 likes

Superuser Contribution Links to other playlists in describtion field

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountrySlovakiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10) My Question or I...

Roadie

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Slovakia Device (iPhone 8, Samsung Galax...

Noguri

Roadie

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop Spotify STOPPED WORKING on Windows 7 ???

PlanPremium CountryBrazil DeviceDesktop Windows Operating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instance...

Casual Listener

Plan Premium   Country Brazil   Device Desktop Windows   Operating System Windows 7   So, a couple days ago my Spotify stopped playing tracks. I'll press play and the ...

SoundMan

Gig Goer

4838 Views

4 replies

2 likes

Desktop Windows
freeze
Windows 7
  • 4838 Views
  • 4 replies
  • 2 likes

Spotify won't work on desktop

I had Spotify Premium installed and working fine on my desktop computeruntil last Thursday when it crashed. I took the machine into my usual tech and he fixed it *but* Spotify isn't working now. It said the path wasn't valid. So after a bit of diffic...

Newbie

I had Spotify Premium installed and working fine on my desktop computeruntil last Thursday when it crashed. I took the machine into my usual tech and he fixed it *but* Spotify isn't working now. It s...

Fr3liuw_

Regular

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

"Offline" Unless Connected to VPN

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI connected to the US via VPN for privacy reasons, but I am from the US and my account is linked to the US. I have never signed in from another country, VPN or not....

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I connected to the US via VPN for privacy reasons, but I am from the US and my account i...

889 Views

0 replies

0 likes

  • 889 Views
  • 0 replies
  • 0 likes

Windows 10 Widget to Allow Adding Current Played Song to Playlist

When I use Spotify on a Windows machine, the two actions I use heavily are:1. FF, Pause, Play, Go back 12. Add track to playlist.Since I usually have 3394723 windows open, I don't want to constantly call upon the minimized app to appear top-most and ...

Roadie

When I use Spotify on a Windows machine, the two actions I use heavily are: 1. FF, Pause, Play, Go back 1 2. Add track to playlist. Since I usually have 3394723 windows open, I don't want to c...

3836 Views

0 replies

1 likes

Widget
  • 3836 Views
  • 0 replies
  • 1 likes

How do I disable auto-update on desktop?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHow do I disable auto-update on desktop? I've been seeing the A/B testing update they're rolling out and if I get it, I'm going to quit using Spotify and switch to another se...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue How do I disable auto-update on desktop? I've been seeing the A/B testing update they're rolling o...

1621 Views

0 replies

1 likes

  • 1621 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Not showing anything on the spotify

PlanPremiumCountryHong Kong DevicePCOperating SystemWindows 10 My Question or IssueMy Spotify doesn't show anything when I open it.

Regular

Plan Premium Country Hong Kong  Device PC Operating System Windows 10   My Question or Issue My Spotify doesn't show anything when I open it. 

qwertj

Regular

2444 Views

9 replies

0 likes

  • 2444 Views
  • 9 replies
  • 0 likes

Solved!! PLEASE PLEASE TELL ME HOW TO CHANGE MY REGISTERED EMAIL ADDRESS!!!!!!!

I have been seeking help on this previously and have tried all the recommended solutions. I am being pushed ever closer to dumping Spotify. Too many problems and it's just not worth it. I really don't want to, but I am just so p***ed off. God forbid ...

Roadie

I have been seeking help on this previously and have tried all the recommended solutions. I am being pushed ever closer to dumping Spotify. Too many problems and it's just not worth it. I really don'...

Emilia_8

Community Legend

983 Views

3 replies

0 likes

  • 983 Views
  • 3 replies
  • 0 likes

Profile not showing up in search

PlanFree/PremiumCountry U.S. DeviceGalaxyOperating SystemAll devices My Question or IssueI usually navigate to my sister's profile on Spotify via the search bar by typing in her name as it's faster than going through 3 different menus to find it. Tod...

Casual Listener

Plan Free/Premium Country U.S.   Device Galaxy Operating System All devices   My Question or Issue I usually navigate to my sister's profile on Spotify via the search bar by typ...

WhatGoodIsMusic

Music Fan

1134 Views

1 replies

0 likes

  • 1134 Views
  • 1 replies
  • 0 likes

Solved!! Music Recommendation

Hello , I 'd like to know , does my playlist songs get recommended to my friends ? and if yes , if I make my playlist secret will songs from it still get recommended to my friends ? (there are some bands wich have no more than 500 listeners and after...

Visitor

Hello , I 'd like to know , does my playlist songs get recommended to my friends ?  and if yes , if I make my playlist secret will songs from it still get recommended to my friends ? &nbsp...

AdamDamon

Community Legend

1846 Views

1 replies

0 likes

  • 1846 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't edit anything on spotify windows

PlanPremiumCountryAustraliaDevicelaptopOperating System Windows 10 My Question or IssueOn the desktop app I can't edit anything. I can't edit my profile pic, name, playlist cover, or absolutely anything. I have restarted my laptop and reinstalled the...

Visitor

Plan Premium Country Australia Device laptop Operating System  Windows 10   My Question or Issue On the desktop app I can't edit anything. I can't edit my profile pic, name, playl...

Ivan

Spotify Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

May 2020 version not allowing multiple select tracks and other features are gone

PlanFree/PremiumCountryMexicoDeviceHP laptopOperating SystemWindows 10 My Question or IssueStarting Monday May 11 2020 and new version updated it is missing1) multiple select of tracks to eaither add to or delete from a playlist2) if I add a repeated...

Spotify

Plan Free/Premium Country Mexico Device HP laptop Operating System Windows 10   My Question or Issue Starting Monday May 11 2020 and new version updated it is missing 1) multiple sele...

EthanS1

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify isn't working whereas live player works fine

PlanFreeCountryFranceDeviceAcer Aspire 5 A515-51-56VNOperating SystemWindows 10My Question or IssueFor about a month, Spotify isn't working on my Windows 10 laptop.Playlists are all empty, songs dont play at all, like if there was any music on Spotif...

Regular

Plan Free Country France Device Acer Aspire 5 A515-51-56VN Operating System Windows 10 My Question or Issue For about a month, Spotify isn't working on my Windows 10 laptop. Playlists are a...

StevenMar

Regular

1675 Views

11 replies

0 likes

  • 1675 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can't delete playlists on Windows desktop app

Hi, I would like to point out the following bug in the Windows desktop app. PlanPremiumCountryBelgiumDeviceDell Latitude 5580Operating SystemWindows 10 Enterprise My Question or IssueI just noticed playlists cannot be deleted in the Windows desktop a...

Casual Listener

Hi,   I would like to point out the following bug in the Windows desktop app.   Plan Premium Country Belgium Device Dell Latitude 5580 Operating System Windows 10 Enterprise &nb...

Ivan

Spotify Legend

572 Views

1 replies

0 likes

Delete Playlist
Desktop
Windows
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black interface after login with facebook

PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, my Spotify shows a very strange way after login like this.Any suggestments? please, this really bothers me.

Casual Listener

Plan Premium Country Taiwan Device Desktop Operating System Windows 10   My Question or Issue Hi, my Spotify shows a very strange way after login like this. Any suggestments? plea...

Ivan

Spotify Legend

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

⚡ Adding to "Now Playing" ⚡

Plan: PremiumCountry: UKDevice: Surface / AndroidOperating System: (Windows 10) Please can anyone answer me this?When I choose a play list and right click, Add to Queue, the list content is added immediately to the Next in Queue section rather than t...

Newbie

Plan: Premium Country: UK Device: Surface / Android Operating System: (Windows 10)   Please can anyone answer me this? When I choose a play list and right click, Add to...

JohnRaggio

Visitor

1339 Views

1 replies

4 likes

next up
Now playing
Play queue
  • 1339 Views
  • 1 replies
  • 4 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryswedenDevicedesktop Operating SystemWindows 10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it." When i try to play a song "Spotify can't play this right now. If you ha...

Casual Listener

Plan Premium Country sweden Device desktop  Operating System Windows 10   My Question or Issue "Spotify can't play this right now. If you have the file on your computer you can im...

Easily_Thrilled

Visitor

382 Views

1 replies

1 likes

  • 382 Views
  • 1 replies
  • 1 likes

Superuser Contribution No Setting for Local Files

The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family account and if I go to the desktop app on my Windows 1...

Newbie

The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family acc...

gamehulk51

Visitor

873 Views

2 replies

0 likes

local files
  • 873 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lost features with new update

PlanPremiumCountryAustraliaDevicePCOperating SystemWindowsMy Question or IssueConstructive criticism. Posted under problem/issue as I can't sort nor filter in my playlists anymore.I don't understand why we have lost so many features with this new upd...

Regular

Plan Premium Country Australia Device PC Operating System Windows My Question or Issue Constructive criticism. Posted under problem/issue as I can't sort nor filter in my playlists anymore. ...

Test2

Spotify

959 Views

3 replies

8 likes

  • 959 Views
  • 3 replies
  • 8 likes