Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

123453 Views

83 replies

27 likes

  • 123453 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

117714 Views

291 replies

22 likes

  • 117714 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9137 Views

1 replies

6 likes

  • 9137 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150137 Views

0 replies

26 likes

Mac
Windows
  • 150137 Views
  • 0 replies
  • 26 likes

The scroll bar gets stuck and starts jittering when you scroll down far enough in podcast lists

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhen browsing far enough down in podcast listings the scroll bar will get stuck and start jittering. The resulting flickering makes the list unreadable.

Newbie

Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue When browsing far enough down in podcast listings the scroll bar will get stuck and start jitt...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Superuser Contribution Crossfade not working in custom playlist

I have crossfade enabled for 5 seconds, but it only works on Radio playlists. It doesn't work on my custom playlists. Anybody else have this issue?

Casual Listener

I have crossfade enabled for 5 seconds, but it only works on Radio playlists. It doesn't work on my custom playlists.   Anybody else have this issue?

Mario

Spotify Legend

4461 Views

3 replies

0 likes

Crossfade
  • 4461 Views
  • 3 replies
  • 0 likes

Spotify cannot play music in app or web browser for Windows 10

PlanPremiumCountryUKDeviceiPhone X and a PCOperating SystemiOS 13.4.1, Windows 10 My Question or IssueI cannot listen to any music on my Windows 10 PC, either using the app or through the web player. I get 5minutes at most, then nothing until I resta...

Visitor

Plan Premium Country UK Device iPhone X and a PC Operating System iOS 13.4.1, Windows 10   My Question or Issue I cannot listen to any music on my Windows 10 PC, either using the app o...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Solved!! When I listen to a secret playlist, what's visible in my friend feed?

Plan: PremiumCountry: United States of AmericaDevice: ASUS LaptopOperating System: Windows 10 My Question or IssueWhen I'm listening to a secret playlist, what's visible in the friend feed? Is it the song and band/singer or does it include the playli...

Newbie

Plan: Premium Country: United States of America Device:  ASUS Laptop Operating System: Windows 10   My Question or Issue When I'm listening to a secret playlist, what's...

Emilia_8

Community Legend

19861 Views

1 replies

1 likes

  • 19861 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local Files

PlanPremiumOperating System(Windows 10) I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences besides local files itself. I deleted all the files that were clog...

Visitor

Plan Premium Operating System (Windows 10)   I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences ...

Ivan

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay music by start application

It would be nice if anyone knows how to configure desktop spotify to automatically start music when the application startsThanks in advancePlanFree/PremiumDevice(PC)Operating System(Windows 10) My Question or Issue

Visitor

It would be nice if anyone knows how to configure desktop spotify to automatically start music when the application starts Thanks in advance Plan Free/Premium Device (PC) Operating System (Win...

Ivan

Spotify Legend

670 Views

1 replies

0 likes

autoplay
  • 670 Views
  • 1 replies
  • 0 likes

Error Code: auth:3

Okay, so i am on Windows and for AGES i have been trying to listen to spotify but i can't because of error code: auth:3. I know there is one going threads but NONE of those help

Music Fan

Okay, so i am on Windows and for AGES i have been trying to listen to spotify but i can't because of error code: auth:3. I know there is one going threads but NONE of those help

ctoothaker1

Newbie

4998 Views

16 replies

0 likes

  • 4998 Views
  • 16 replies
  • 0 likes

Volume bar glitches since last update

Hello, Ever since the last update, the volume bar on my Spotify client has been glitching around when changing the volume. https://gfycat.com/valuablewebbediberianemeraldlizard

Newbie

Hello,   Ever since the last update, the volume bar on my Spotify client has been glitching around when changing the volume.   https://gfycat.com/valuablewebbediberianemeraldlizard

Matwolf

Casual Listener

2935 Views

5 replies

8 likes

  • 2935 Views
  • 5 replies
  • 8 likes

I cant open spotify

Ok, so that is what happens when i try to open spotify. This started happening right now, and I dont think i did anything that could cause this. Hope you can solve this.

Visitor

Ok, so that is what happens when i try to open spotify. This started happening right now, and I dont think i did anything that could cause this. Hope you can solve this.

OneByBoo

Roadie

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Audio streaming stutters

Operating SystemWindows 10 My Question or IssueSince yesterday the audio has been constantly stuttering on Spotify for desktop. Other threads on here seem to imply the problem is with the computer's performance but the one I'm using is definitely pow...

Visitor

Operating System Windows 10   My Question or Issue Since yesterday the audio has been constantly stuttering on Spotify for desktop. Other threads on here seem to imply the problem is with th...

770 Views

0 replies

1 likes

  • 770 Views
  • 0 replies
  • 1 likes

Solved!! Spotify only plays one song then stops

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or Issue I have had Spotify premium for more than a year, and recently (the past two weeks or so) I've been having an issue where I will play one song in a playlist...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue   I have had Spotify premium for more than a year, and recently (the past ...

mingthenursiles

Visitor

13870 Views

4 replies

0 likes

bug
only playing one song
Playback issues
Windows
  • 13870 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution [Windows 10] Spotify app is slow on High-DPI settings

PlanPremiumCountryBulgaria (not that this matters)DeviceLaptop: i7 8565U, 16GB DDR4 Ram, RTX 2060 SuperOperating SystemWindows 10 My Question or IssueScrolling is slow AF. If I scroll rapidly a few times it starts to lag behind and keeps going up and...

Casual Listener

Plan Premium Country Bulgaria (not that this matters) Device Laptop: i7 8565U, 16GB DDR4 Ram, RTX 2060 Super Operating System Windows 10   My Question or Issue Scrolling is slow AF. If...

frekilson

Casual Listener

1444 Views

2 replies

1 likes

  • 1444 Views
  • 2 replies
  • 1 likes

Can't play any songs on Desktop

PlanPremium for StudentsCountryUKDeviceDesktopOperating System(Windows 10 Build 18363) My Question or IssueI get this error whenever I try to play any song. I have tried to clear the cache and reinstall but it hasn't helped:https://gyazo.com/4abbf92d...

Regular

Plan Premium for Students Country UK Device Desktop Operating System (Windows 10 Build 18363)   My Question or Issue I get this error whenever I try to play any song. I have tried to c...

Gummipalme

Casual Listener

973 Views

9 replies

0 likes

  • 973 Views
  • 9 replies
  • 0 likes

Swapping to different output device causes spotify to skip songs

PlanFamily Plan CountryUnited States DeviceCustom PC Operating SystemWindows 10 My Question or Issue:Yesterday i received the Razer Nommo chromas for my birthdayi was ecstatic, only to my surprise that i couldnt use spotify with them unlessi wanted a...

Newbie

Plan Family Plan   Country United States   Device Custom PC   Operating System Windows 10   My Question or Issue: Yesterday i received the Razer Nommo chromas for my ...

kotstulle

Casual Listener

652 Views

1 replies

1 likes

  • 652 Views
  • 1 replies
  • 1 likes

Spotify Keeps Skipping Songs

PlanPremiumCountryUnited States of AmericaDeviceGygabyte AERO 15Operating SystemWindows 10, 64bit My Question or IssueHello. Spotify playlists and podcasts keep skipping immediately upon pressing play. They don't load, and just skip to the next one, ...

Visitor

Plan Premium Country United States of America Device Gygabyte AERO 15 Operating System Windows 10, 64bit   My Question or Issue Hello.  Spotify playlists and podcasts keep skippin...

OneByBoo

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Windows 10 Spotify app not playing music

HI, The spotify app on my PC (Windows 10) isn't working properly. When I try to play a song it immediately skips to the next song, skipping through about 4 songs per second and never playing any. No songs/playlists etc are working, I am not in offlin...

Newbie

HI,    The spotify app on my PC (Windows 10) isn't working properly. When I try to play a song it immediately skips to the next song, skipping through about 4 songs per second and never p...

hollen

Casual Listener

449 Views

1 replies

1 likes

  • 449 Views
  • 1 replies
  • 1 likes

Solved!! Search bar in playlists without scrolling all the way up

I think this is an essential feature on all platforms, as you shouldn't have to scroll all the way up a large playlist in order to search for a song. This can be implemented in many ways, including having the search bar always available (like on this...

Composer

I think this is an essential feature on all platforms, as you shouldn't have to scroll all the way up a large playlist in order to search for a song. This can be implemented in many ways, including h...

-Kyan-

Composer

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

A firewall may be blocking Spotify

PlanPremiumCountryUSADeviceAsus Zenbook ProOperating SystemWindows 10 (dual partition with Ubuntu) My Question or IssueI recently decided to switch from using Linux (Ubuntu) on my Zenbook to Windows. However, I am getting this error message when tryi...

Casual Listener

Plan Premium Country USA Device Asus Zenbook Pro Operating System Windows 10 (dual partition with Ubuntu)   My Question or Issue I recently decided to switch from using Linux (Ubun...

1233

Casual Listener

4264 Views

1 replies

1 likes

authentication
firewall
proxy
  • 4264 Views
  • 1 replies
  • 1 likes

If I try to skip a song Spotify skips multiple songs

PlanPremiumOperating SystemWindows 10My Question or IssueIf I try to skip one song with a shortcut on my keyboard Spotify either skips two or multiple songs. Mostly it happens when I'm in a videogame or if I open Teamspeak 3.Sometimes Spotify just st...

Visitor

Plan Premium Operating System Windows 10 My Question or Issue If I try to skip one song with a shortcut on my keyboard Spotify either skips two or multiple songs.  Mostly it happens when I...

705 Views

0 replies

0 likes

  • 705 Views
  • 0 replies
  • 0 likes

can't login into computer ?

can't login into spotify via computer. firewall error keeps popping up. any ideas?PlanPremiumCountryGermanyDevice / Operating System(Win10 Version, Desktop Version)

Casual Listener

can't login into spotify via computer. firewall error keeps popping up. any ideas? Plan Premium Country Germany Device / Operating System (Win10 Version, Desktop Version)  

OneByBoo

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes