Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
15582 Views
114 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2456 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5764 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 7 My Question or IssueSpotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spotiy and restart it, it runs the update everytime, which fails due to error code 12 insuffi...
Plan Premium Country UK Device Desktop PC Operating System Windows 7 My Question or Issue Spotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spoti...
Casual Listener
1142 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueShuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows 10 Desktop client. This results in a shuffled 81-song sub-playlist based on ...
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Shuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows ...
Casual Listener
571 Views
1 replies
0 likes
CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...
Country Italy Device PC Operating System Windows 10 My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...
Casual Listener
930 Views
1 replies
0 likes
PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.33.569.gced9e0f5 My Question or IssueAfter typing in search terms and hitting enter, no search results appear. The screen remains blank / black. Other descriptors / symptom...
Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.33.569.gced9e0f5 My Question or Issue After typing in search terms and hitting enter, no sear...
Roadie
777 Views
1 replies
0 likes
PlanFree/PremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 PRO My Question or IssueHello there, I am recently having an issue with the Spotify app. When I open it and start listening to music it closes after just a few minutes. I tried log...
Plan Free/Premium Country Romania Device Desktop Operating System Windows 10 PRO My Question or Issue Hello there, I am recently having an issue with the Spotify app. When I open it ...
Visitor
634 Views
1 replies
1 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or IssueWhy can't I add podcast episode to playlist on desktop app? I can do it via website or mobile app, but not in desktop app... ...
Plan Premium Country Device PC Operating System Windows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or Issue Why can't I add podcast episode to pla...
Spotify Legend
4308 Views
1 replies
14 likes
PlanPremiumCountryUKWindows 10 desktop My Question or IssueWent onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was showing around 3 hours shorter than it actually is even though I have...
Plan Premium Country UK Windows 10 desktop My Question or Issue Went onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was...
Community Legend
1977 Views
5 replies
2 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueThe title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occurs with both local files and tracks on spotify.
Plan Premium Operating System Windows 10 My Question or Issue The title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occ...
Moderator
598 Views
1 replies
0 likes
The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please add this back, you act like you want to support smal...
The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please a...
Spotify Legend
747 Views
2 replies
6 likes
PlanPremiumCountryUKDeviceDell PCOperating SystemWindows 10 HomeMy Question or IssueMy Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google Home devices as they don't appear in my 'Devices Available' list. I ...
Plan Premium Country UK Device Dell PC Operating System Windows 10 Home My Question or Issue My Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google...
394 Views
0 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueWhen I open Spotify I mutes itself, when I try to unmute it in my volume mixer it stays unmuted in the volume mixer. I tried to uninstall Spotify ...
Plan Premium Country The Netherlands Device Lenovo Legion Y540 Operating System Windows 10 My Question or Issue When I open Spotify I mutes itself, when I try to unmute it in my volu...
620 Views
0 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWin10 build 18362 My Question or IssueWhen I open my desktop client I keep seeing the group The Scotts as recently played and none of my actual recently played are showing. The Android client and Nest clien...
Plan Premium Country US Device PC Operating System Win10 build 18362 My Question or Issue When I open my desktop client I keep seeing the group The Scotts as recently played and none...
Casual Listener
712 Views
2 replies
0 likes
PlanPremiumCountryGermanyDevicePC, Samsung Galaxy S9Operating SystemWindows 10, Android 10My Question or IssueWhy does my Spotify (PC) close when connecting to the internet? I can´t even open it anymore. I reinstalled the App several Times and even R...
Plan Premium Country Germany Device PC, Samsung Galaxy S9 Operating System Windows 10, Android 10 My Question or Issue Why does my Spotify (PC) close when connecting to the internet? I can´t...
384 Views
0 replies
0 likes
If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the songs and add to a new playlist. The new playlist will have ...
If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the son...
848 Views
0 replies
0 likes
PlanPremiumCountryThaiDevicePCOperating SystemWindow10My Question or IssueAs you could see as attached files, it shown that both spotify are quite different, but the version of spotify is the same, window10 in both also.Therefore, for the picture 1, ...
Plan Premium Country Thai Device PC Operating System Window10 My Question or Issue As you could see as attached files, it shown that both spotify are quite different, but the version of spot...
Music Fan
2292 Views
6 replies
2 likes
I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last 2 weeks on Youtube saying the same thing but no wor...
I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last ...
Music Fan
508 Views
1 replies
0 likes
I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last 2 weeks on Youtube saying the same thing but no wor...
I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over ...
Casual Listener
620 Views
2 replies
0 likes
The Win10 application which I have downloaded using the Microsoft Store it is not allowing me to play musing through Bluetooth or USB headphones, just the laptop's speakers or 3.5mm Jack port.If I'm playing I can hear the game in the Bluetooth headse...
The Win10 application which I have downloaded using the Microsoft Store it is not allowing me to play musing through Bluetooth or USB headphones, just the laptop's speakers or 3.5mm Jack port. If I'...
Casual Listener
460 Views
1 replies
0 likes
PlanPremiumCountrySPAIN Device(Sony VAIO)Operating System(Windows 10) My Question or IssueI used to listen to my spotify songs on the app on pc but the last couple of days shows a message up saying code error 12, there is no more space in the disc, b...
Plan Premium Country SPAIN Device (Sony VAIO) Operating System (Windows 10) My Question or Issue I used to listen to my spotify songs on the app on pc but the last co...
Moderator
1739 Views
1 replies
0 likes
I have the desktop app and the playlists are being listed weirdly (as you can see in the screenshot) and are also not showing all of the songs in my playlist unless I chose to edit. Is there some way to make all of the songs show up, vertically, like...
I have the desktop app and the playlists are being listed weirdly (as you can see in the screenshot) and are also not showing all of the songs in my playlist unless I chose to edit. Is there some way...
Moderator
896 Views
3 replies
0 likes
