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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81386 Views

40 replies

68 likes

  • 81386 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778039 Views

503 replies

64 likes

  • 778039 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18538 Views

19 replies

5 likes

  • 18538 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2819 Views

0 replies

4 likes

  • 2819 Views
  • 0 replies
  • 4 likes

Superuser Contribution Unable to remove a playlist from the "Recently Played" section of Home

PlanFreeCountryUnited StatesDeviceCustom Built PCOperating SystemWindows 10 Win32 (not Windows Store version) My Question or IssueI am unable to remove a playlist that someone suggested me to play during a stream, it has been stuck on the "Recently p...

Gig Goer

  Plan Free Country United States Device Custom Built PC Operating System Windows 10 Win32 (not Windows Store version)   My Question or Issue I am unable to remove a playlist tha...

Ivan

Spotify Legend

860 Views

1 replies

0 likes

cannot remove
Recently Played
  • 860 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in cod error http:8

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10My Question or Issue Everytime i try to log in with facebook i get this message " A firewall may blocking Spotify. Please update your firewall to allow Spotify. Additionaly you could try chang...

Newbie

Plan Premium Country Brazil Device PC Operating System Windows 10 My Question or Issue   Everytime i try to log in with facebook i get this message " A firewall may blocking Spotify. P...

Ivan

Spotify Legend

2814 Views

1 replies

2 likes

  • 2814 Views
  • 1 replies
  • 2 likes

Unable to edit image/description of my own playlists

PlanPremiumCountrySpainDeviceLaptopOperating SystemWindows 10 My Question or IssueHello.Since the latest Windows update, I am unable to edit any cover image or description of my own playlists.Is this a bug and have I been banned for some reason?Thank...

Regular

Plan Premium Country Spain Device Laptop Operating System Windows 10   My Question or Issue Hello. Since the latest Windows update, I am unable to edit any cover image or description ...

EthanS1

Community Legend

697 Views

3 replies

1 likes

  • 697 Views
  • 3 replies
  • 1 likes

spotify bug when I listen to music with my friends through discord

PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or IssueWhen I hear music from spotify through discord the music does not start, and always starts in 1 minute and 54 seconds, what do I do?

Visitor

  Plan Premium Country Brazil Operating System Windows 10   My Question or Issue When I hear music from spotify through discord the music does not start, and always starts in 1 min...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

I actually WANT the overlay

Hey! So I see a lot of people complaining about the Windows 10 desktop overlay (The thing with the volume slider next to it). I recently installed Windows 10 Pro, and have found out the overlay is for Windows 10. Well...I meet that requirement, I hav...

Casual Listener

Hey! So I see a lot of people complaining about the Windows 10 desktop overlay (The thing with the volume slider next to it). I recently installed Windows 10 Pro, and have found out the overlay is fo...

seansulll

Visitor

30117 Views

8 replies

1 likes

Windows
  • 30117 Views
  • 8 replies
  • 1 likes

Solved!! Songs will not load

Either if it is in a playlist or album, no songs will load. The song appears, and the app appears fine, but the songs will load forever and will not play if I click on them. This first happened when I tried to switch playlists. I was playing a song f...

Casual Listener

Either if it is in a playlist or album, no songs will load.  The song appears, and the app appears fine, but the songs will load forever and will not play if I click on them. This first happened...

zerolunaa

Casual Listener

2444 Views

1 replies

0 likes

  • 2444 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs being skipped

PlanPremiumCountryCanadaDeviceWindows 10 DesktopOperating SystemWindows 10 64 bit My Question or Issue:Whenever I try to play any track, Spotify is unable to play the song and simply skips every song en-masse. I read a few other threads stating to tr...

Casual Listener

Plan Premium Country Canada Device Windows 10 Desktop Operating System Windows 10 64 bit   My Question or Issue: Whenever I try to play any track, Spotify is unable to play the song an...

TheDarkEra

Casual Listener

1380 Views

5 replies

0 likes

drivers
skipping
Speakers
  • 1380 Views
  • 5 replies
  • 0 likes

Spotify web player keeps pausing in 10 second intervals

PlanPremiumCountryUSA Operating SystemWindows 10, Firefox 60.9.0esr My Question or IssueI am on the spotify web player in firefox 60.9.esr. Songs keep randomly stopping then restarting a few seconds later, but they only stop at at 10-second intervals...

Newbie

Plan Premium Country USA   Operating System Windows 10, Firefox 60.9.0esr   My Question or Issue I am on the spotify web player in firefox 60.9.esr. Songs keep randomly stopping th...

AmodKhare

Newbie

1917 Views

1 replies

2 likes

  • 1917 Views
  • 1 replies
  • 2 likes

[Desktop] [Windows] [Webplayer] "guc-spclient / devices" returns 50x

PlanFreeCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueUsing the webplayer is not playingI noticed that when player calls "guc-spclient.spotify.com/track-playback/v1/devices" returns 504 and sometimes (only 1) 502 with a message ...

Visitor

Plan Free Country   Device Desktop Operating System Windows 10   My Question or Issue Using the webplayer is not playing I noticed that when player calls "guc-spclient.spotify.co...

moscoquera

Regular

1933 Views

2 replies

1 likes

WebPlayer
Windows
  • 1933 Views
  • 2 replies
  • 1 likes

Spotify constantly skips songs without playing

PlanPremiumCountryUKDevicePC, using UMC204HD via USB out to speakersOperating SystemWindows 10 My Question or IssueSpotify will not play songs and will constantly skip so fast as to not be able to read the titles of the songs. Youtube, Video games an...

Visitor

Plan Premium Country UK Device PC, using UMC204HD via USB out to speakers Operating System Windows 10   My Question or Issue Spotify will not play songs and will constantly skip so fas...

Sebasty

Community Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs keep getting added to Liked Songs

PlanPremiumCountry GermanyDeviceiPhone 6 & Windows PCOperating System(iOS 11, Windows 10,etc.) My Question or IssueHello, yesterday i clicked on a link of an artist to get a preview of his new album (to get the preview i had to login to spotify), the...

Casual Listener

  Plan Premium Country  Germany Device iPhone 6 & Windows PC Operating System (iOS 11, Windows 10,etc.)   My Question or Issue Hello,   yesterday i clicked on a l...

leoleo161

Casual Listener

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes

Spotify Connect Not working for iOS or Desktop

PlanFree/PremiumCountryAustraliaDeviceiPhone XE and Windows LaptopOperating SystemiOS 13 and Windows 10 My Question or IssueMultiple people at my workplace are unable to connect to our heos 1 via spotify connect, I have unplugged and plugged back in,...

Casual Listener

Plan Free/Premium Country Australia Device iPhone XE and Windows Laptop Operating System iOS 13 and Windows 10   My Question or Issue Multiple people at my workplace are unable to conn...

OneByBoo

Roadie

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

Weird connection issues

PlanPremiumCountryThe Netherlands (registered) / Mexico (currently using)DeviceMicrosoft Surface Pro 4Operating SystemWindows 10 Pro My Question or IssueIn the last few days my Spotify keeps saying my pc is offline. I can't get it to play any song an...

Newbie

Plan Premium Country The Netherlands (registered) / Mexico (currently using) Device Microsoft Surface Pro 4 Operating System Windows 10 Pro   My Question or Issue In the last few days ...

OneByBoo

Roadie

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Friends are not showing on Friend Activity

PlanPremium CountryUnited States DeviceDell XPS 13 9380Operating SystemWindows 10 My Question or IssueJust today when I got on the desktop app, I could only see one of my friends on friend activity. Just last night when I went on the app I could see ...

Casual Listener

  Plan Premium  Country United States  Device Dell XPS 13 9380 Operating System Windows 10    My Question or Issue Just today when I got on the desktop app, I coul...

OneByBoo

Roadie

1126 Views

1 replies

4 likes

Friend Activity
  • 1126 Views
  • 1 replies
  • 4 likes

Spotify won't connect to the internet

PlanPremiumCountryILDevice(Laptop)Operating SystemWindows 10 My Question or IssueSpotify was saying "internet connection unavailable" despite being connected and browsing websites. Tried resetting the wifi router, messing with Spotify settings and ch...

Visitor

Plan Premium Country IL Device (Laptop) Operating System Windows 10   My Question or Issue Spotify was saying "internet connection unavailable" despite being connected and browsing web...

OneByBoo

Roadie

926 Views

1 replies

0 likes

Windows 10
  • 926 Views
  • 1 replies
  • 0 likes

Playing wrong song On Alexa Spotify connect

PlanFree/PremiumUSA DeviceiPhone Xs, Dell LaptopOperating SystemiOS 13, Windows 10 My Question or IssueEvery few songs my spotify (typically while on spotify connect) will have a song playing and it will act like its a certain song with album art and...

Casual Listener

Plan Free/Premium USA   Device iPhone Xs, Dell Laptop Operating System iOS 13, Windows 10   My Question or Issue Every few songs my spotify (typically while on spotify connect) wi...

Re-Offender

Casual Listener

1529 Views

1 replies

0 likes

  • 1529 Views
  • 1 replies
  • 0 likes

Nothing happens when I click "Reset Password"

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter someone else logged into my account, I logged out of all devices. I'm trying to log back in, but nothing happens when I click the "Reset Password" button...

Visitor

  Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue After someone else logged into my account, I logged out of all devices. I'm...

Emilia_8

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Cant get rid of old local files in liked songs

When using my local files I used to have a few songs added to a playlist that was not on spotify, I also had these in the liked these songs so that they appeared in the liked songs playlist. I have removed these files from the local files and my comp...

Casual Listener

When using my local files I used to have a few songs added to a playlist that was not on spotify, I also had these in the liked these songs so that they appeared in the liked songs playlist.   ...

Emilia_8

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Start/stop -menu on the taskbar randomly stops working

PlanPremium CountryNorway DeviceLaptop ASUS UX430U and all my other laptops running Windows 10 Operating SystemWindows 10 My Question or IssueMy laptop, as many others, has no hw mediabuttons on it, and the easiest way to start/stop a track on spotif...

Newbie

Plan Premium   Country Norway   Device Laptop ASUS UX430U and all my other laptops running Windows 10   Operating System Windows 10   My Question or Issue My laptop, ...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Windows app not working

Hi all!Any ideas?My Spotify for Windows has stopped working. I can play music from my browser, but not from the app. The bar at the bottom indicates that music is playing, but no sound is produced. I've tried everything they suggest- restart, log out...

Visitor

Hi all! Any ideas? My Spotify for Windows has stopped working. I can play music from my browser, but not from the app. The bar at the bottom indicates that music is playing, but no sound is produce...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes