Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50286 Views
77 replies
27 likes

50286 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76010 Views
271 replies
21 likes

76010 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5336 Views
1 replies
6 likes

5336 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145476 Views
0 replies
26 likes
Mac
Windows

145476 Views
0 replies
26 likes

Song progress bar always in the wrong place

My Question or IssueFor the past few months, the song progress bar at the bottom of the screen is very often in the wrong place. This most frequently occurs when changing to a new track part way through another one; the bar sometimes just carries on ...

karlmacnaughton
Regular
My Question or Issue For the past few months, the song progress bar at the bottom of the screen is very often in the wrong place. This most frequently occurs when changing to a new track part way th...
2020-02-20 10:57:25 PM
669 Views
0 replies
0 likes

669 Views
0 replies
0 likes

"Listening On Spotify" on discord doesn't show on my account just showing if i play on web player

PlanPremiumCountryIndonesiaOperating SystemWindows 10 My Question or Issue"listening on spotify" status doesn't show on my account i already tried another account but if i play on handphone or web player its working and my spotify on handphone app do...

Dhllz
Casual Listener
Plan Premium Country Indonesia Operating System Windows 10 My Question or Issue "listening on spotify" status doesn't show on my account i already tried another account but if i play o...
2020-02-20 8:00:44 AM
2020-02-20 10:00:14 PM
Dhllz
Casual Listener
1675 Views
1 replies
0 likes

1675 Views
1 replies
0 likes

Adding a List of Songs to my playlist automatically?

So I got a big list (around 100 Funk songs) which I want to add to my Funk playlist. I don't want to add all those songs manually into my playlist. Is there a way I can do this automatically? I got a list with: Artist - Song Name in a notepad. It mig...

pietermo
Casual Listener
So I got a big list (around 100 Funk songs) which I want to add to my Funk playlist. I don't want to add all those songs manually into my playlist. Is there a way I can do this automatically...
2020-02-20 3:39:00 PM
2020-02-20 6:13:30 PM
pietermo
Casual Listener
4122 Views
2 replies
0 likes

4122 Views
2 replies
0 likes

How to follow someone`s playlist or User if the user has multiple playlists?

Hello, I have the following problem. I`m a new user to Spotify. When I go into groups and follow other people and others follow me. I find that some people have multiple playlists and are upcoming artists. I can`t find the follow button when I go to ...

Dj_BOOM22
Casual Listener
Hello, I have the following problem. I`m a new user to Spotify. When I go into groups and follow other people and others follow me. I find that some people have multiple playlists and are up...
2020-02-17 4:47:35 PM
2020-02-20 12:51:54 PM
Sebasty
Community Legend
4202 Views
3 replies
0 likes

4202 Views
3 replies
0 likes

Superuser Contribution When I add an instrumental of a song to my playlist Spotify plays the non-instrumental version inste

I added the instrumental of Tiesto & Diplo - C'mon (Catch 'Em By Surprise) and I put my playlist on shuffle but when it came on it played the vocal version with Busta Rhymes instead. Spotify lists the name correctly but the song itself is the wrong o...

user-removed
Visitor
I added the instrumental of Tiesto & Diplo - C'mon (Catch 'Em By Surprise) and I put my playlist on shuffle but when it came on it played the vocal version with Busta Rhymes instead. Spotify list...
2020-02-15 10:41:36 PM
2020-02-20 12:15:31 PM
Mario
Spotify Legend
894 Views
6 replies
0 likes

894 Views
6 replies
0 likes

Solved!!Superuser Contribution Spotify plz unlock this to hear

PlanFreeCountryPorto Alegre-RS (Brazil)DevicePC/PS4/ LG K12+Operating SystemAndroid/ Windows 10 My Question or IssueI'm having trouble playing this album, it just doesn't play:(https here) open.spotify (dot) com /album/ 3lQAf3pq4qsdFKGpoByvIb#_=_BoA ...

SinnerZodiac
Visitor
Plan Free Country Porto Alegre-RS (Brazil) Device PC/PS4/ LG K12+ Operating System Android/ Windows 10 My Question or Issue I'm having trouble playing this album, it just doesn't pla...
2020-02-20 10:51:37 AM
2020-02-20 11:20:29 AM
Ivan
Spotify Legend
755 Views
1 replies
0 likes

755 Views
1 replies
0 likes

Superuser Contribution Content limitations on Spotify Commuity

CountryBelgiumDeviceAsus DesktopOperating SystemWindows 10 My Question or IssueOn the Spotify community page links to playlists or embedded audio are not shown which makes interaction pretty worthless. I tried this on Chrome, Edge and IE but the only...

benfrijters
Visitor
Country Belgium Device Asus Desktop Operating System Windows 10 My Question or Issue On the Spotify community page links to playlists or embedded audio are not shown which make...
2020-02-19 9:43:13 PM
2020-02-20 9:58:07 AM
Petya
Community Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Superuser Contribution Re: Windows app freezes after opening

Same problem since yesterday. Tried every install method: appstore, offline, from site. Cleaned everthing as described. Ran program as administrator. Added stuff to shortcut targets as described for problems with video card drivers. Nothing worked. P...

MaybeGijs
Newbie
Same problem since yesterday. Tried every install method: appstore, offline, from site. Cleaned everthing as described. Ran program as administrator. Added stuff to shortcut targets as described for ...
2020-02-11 2:41:13 PM
2020-02-20 8:59:35 AM
Petya
Community Legend
437 Views
2 replies
0 likes

437 Views
2 replies
0 likes

Problema com as Capas dos Álbuns - Desktop Windows

A versão para Desktop está com problema ao mostrar as capas dos álbuns, está cortando as mesmas, conforme imagem em anexo. PlanPremium CountryBrasil DeviceNotebook Dell Operating SystemWindows 10 My Question or IssuePreciso de suporte.

brunopy
Casual Listener
A versão para Desktop está com problema ao mostrar as capas dos álbuns, está cortando as mesmas, conforme imagem em anexo. Plan Premium Country Brasil Device Notebook De...
2020-02-18 3:06:17 PM
2020-02-19 9:37:46 PM
Bittencourt
Spotify Star
1103 Views
5 replies
0 likes

1103 Views
5 replies
0 likes

Superuser Contribution After using Spotify app, the audio stops functioning on my laptop.

Plan: PremiumCountry: USADevice: ASUS Zenbook 14 UX433FN-BP8201T Notebook (purchased in Hong Kong)Operating System: Windows 10My Question or Issue: I downloaded and installed the Spotify app for Windows. I like to play music through the app when I us...

alexwang90
Casual Listener
Plan: Premium Country: USA Device: ASUS Zenbook 14 UX433FN-BP8201T Notebook (purchased in Hong Kong) Operating System: Windows 10 My Question or Issue: I downloaded and installed the Spotify app ...
2020-02-05 12:31:52 AM
2020-02-19 8:13:25 PM
alexwang90
Casual Listener
496 Views
2 replies
0 likes

496 Views
2 replies
0 likes

Superuser Contribution Spotify doesn't respond to commands after playing something, but doesn't crash

PlanPremiumCountryBrazilDevicePersonal ComputerOperating SystemWindows 7 My Question or IssueThe program works fine in every tab until you command it to play anything, then, it doesn't respond to any commands, the player either doesn't move out of 0:...

Farathorn
Casual Listener
Plan Premium Country Brazil Device Personal Computer Operating System Windows 7 My Question or Issue The program works fine in every tab until you command it to play anything, then, ...
2020-01-11 1:12:28 AM
2020-02-19 2:00:00 PM
Peter
Spotify Legend
760 Views
3 replies
0 likes

760 Views
3 replies
0 likes

Superuser Contribution Error on Windows 10, new install

PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 10 My Question or IssueSee log file attached from when Spotify starts.I've recently updated to Windows 10 1909 and since the Windows update, and a fresh install of Spotify, its stopped working...

edno99
Casual Listener
Plan Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue See log file attached from when Spotify starts. I've recently updated to Windows 10 1909 a...
2019-12-23 6:34:18 PM
2020-02-19 12:39:29 PM
Peter
Spotify Legend
1016 Views
3 replies
1 likes

1016 Views
3 replies
1 likes

Superuser Contribution Spotify Offline

Plan PremiumCountryAustraliaDevice(Google Pixel 3a) My Question or IssueI am unable to play Spotify when Im not connected to the wifi. Im on a paid plan, and I've checked offline isn't ticked in settings.I've cleared the cache, turned my phone on and...

holmesco
Casual Listener
Plan Premium Country Australia Device (Google Pixel 3a) My Question or Issue I am unable to play Spotify when Im not connected to the wifi. Im on a paid plan, and I've c...
2020-01-07 2:57:53 AM
2020-02-19 12:03:47 PM
Peter
Spotify Legend
951 Views
3 replies
0 likes

951 Views
3 replies
0 likes

Superuser Contribution Offline while online, errorcode -4

PlanPremiumCountryNorwayOperating System Windows 10My Question or Issue Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seems to fix the issue. Issues are accouring on my office computer so there are v...

cm85
Casual Listener
Plan Premium Country Norway Operating System Windows 10 My Question or Issue Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seem...
2019-10-28 12:07:46 PM
2020-02-19 11:33:12 AM
Petya
Community Legend
3378 Views
20 replies
1 likes

3378 Views
20 replies
1 likes

Superuser Contribution Spotify going offline after a few minutes with full internet access (Error code 4)

It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reinstalling the app and the solution in this topic: htt...

Neincatt
Newbie
It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reins...
2018-04-03 9:14:47 AM
2020-02-19 11:30:21 AM
Petya
Community Legend
876 Views
3 replies
0 likes

876 Views
3 replies
0 likes

Superuser Contribution Search filters with Umlaute

PlanPremiumCountryUSADevicePixel 3a/Desktop PCOperating SystemAndroid, Win 10 My Question or IssueSearching with Umlaute has wrong equivalncy with standard English letters (ö = o, ë = e, ä = a). See below screenshot, this makes searching for an artis...

Slendermang
Casual Listener
Plan Premium Country USA Device Pixel 3a/Desktop PC Operating System Android, Win 10 My Question or Issue Searching with Umlaute has wrong equivalncy with standard English letters (ö...
2019-08-18 4:15:38 PM
2020-02-19 10:42:51 AM
Peter
Spotify Legend
352 Views
2 replies
0 likes

352 Views
2 replies
0 likes

Superuser Contribution Windows app doesn't respond to play/pause when controlling another device

Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any google home speakers, the app recognises that it's pl...

vlld_-mte9xs8
Newbie
Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any go...
2020-02-18 12:57:33 AM
2020-02-19 9:34:58 AM
Ivan
Spotify Legend
681 Views
1 replies
0 likes
liked songs
network
surface
wifi
Windows
Windows 10

681 Views
1 replies
0 likes

Superuser Contribution PC Connect

Hey,I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch accounts all the time. The laptop has my email address ...

user-removed
Visitor
Hey, I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch ac...
2020-02-19 5:02:20 AM
2020-02-19 9:28:26 AM
Ivan
Spotify Legend
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Superuser Contribution [Desktop] Shuffle/repeat setting reset after update

Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...

boyshawn
Regular
Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I up...
2019-12-22 12:46:46 PM
2020-02-18 3:25:55 PM
Xenia
Moderator
967 Views
2 replies
0 likes
Desktop Windows
Issues

967 Views
2 replies
0 likes

Solved!!Superuser Contribution Error Code 4

PlanPremiumCountryUSADevicePCOperating SystemWindows 1My Question or IssueSince Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethernet and wifi connection. I’ve tested it on both the Windows store ap...

STFarro1121
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 1 My Question or Issue Since Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethe...
2019-11-14 10:25:47 PM
2020-02-18 12:41:54 PM
Petya
Community Legend
1373 Views
3 replies
2 likes

1373 Views
3 replies
2 likes

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