Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83726 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
794116 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23523 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFree/PremiumUSA DeviceiPhone Xs, Dell LaptopOperating SystemiOS 13, Windows 10 My Question or IssueEvery few songs my spotify (typically while on spotify connect) will have a song playing and it will act like its a certain song with album art and...
Plan Free/Premium USA Device iPhone Xs, Dell Laptop Operating System iOS 13, Windows 10 My Question or Issue Every few songs my spotify (typically while on spotify connect) wi...
Casual Listener
1535 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter someone else logged into my account, I logged out of all devices. I'm trying to log back in, but nothing happens when I click the "Reset Password" button...
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue After someone else logged into my account, I logged out of all devices. I'm...
Community Legend
630 Views
1 replies
0 likes
When using my local files I used to have a few songs added to a playlist that was not on spotify, I also had these in the liked these songs so that they appeared in the liked songs playlist. I have removed these files from the local files and my comp...
When using my local files I used to have a few songs added to a playlist that was not on spotify, I also had these in the liked these songs so that they appeared in the liked songs playlist. ...
Community Legend
463 Views
1 replies
0 likes
PlanPremium CountryNorway DeviceLaptop ASUS UX430U and all my other laptops running Windows 10 Operating SystemWindows 10 My Question or IssueMy laptop, as many others, has no hw mediabuttons on it, and the easiest way to start/stop a track on spotif...
Plan Premium Country Norway Device Laptop ASUS UX430U and all my other laptops running Windows 10 Operating System Windows 10 My Question or Issue My laptop, ...
287 Views
0 replies
0 likes
Hi all!Any ideas?My Spotify for Windows has stopped working. I can play music from my browser, but not from the app. The bar at the bottom indicates that music is playing, but no sound is produced. I've tried everything they suggest- restart, log out...
Hi all! Any ideas? My Spotify for Windows has stopped working. I can play music from my browser, but not from the app. The bar at the bottom indicates that music is playing, but no sound is produce...
373 Views
0 replies
0 likes
Hi, I have Spotify Premium, but after skipping a large number of number of tracks, skipping stops working for a few minutes. There shouldn't be a skipping limit since I'm on premium, and this happens on both desktop and mobile consistently. Any ideas...
Hi, I have Spotify Premium, but after skipping a large number of number of tracks, skipping stops working for a few minutes. There shouldn't be a skipping limit since I'm on premium, and this happens...
461 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueWhy can I find and play the album 'Piano Moods - The Definitive Oscar Peterson' in the web player, see attached screen shot, but not in the Windows app? The app shows o...
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Why can I find and play the album 'Piano Moods - The Definitive Oscar Peterson' in the web p...
382 Views
0 replies
0 likes
Plan Premium Country swe Device p Operating System Windows 10/7700k/2080/144hz G-sync display My Question or Issue Enable "G-sync for windowed and full screen mode" create mouse lag (This is reproducible on two different computers, both Nvidia GTX 10...
Plan Premium Country swe Device p Operating System Windows 10/7700k/2080/144hz G-sync display My Question or Issue Enable "G-sync for windowed and full scree...
Moderator
10756 Views
16 replies
32 likes
Hey Spotify community! So I deactivated my old Spotify account this morning and created a new one (using a different email). I subscribed to premium. I made some new playlists and went to change the playlist cover photo and it wouldn’t let me on my W...
Hey Spotify community! So I deactivated my old Spotify account this morning and created a new one (using a different email). I subscribed to premium. I made some new playlists and went to change the ...
Community Legend
411 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 The like and dislike buttons on my Discover Weekly and Release Radar playlists have disappeared (again). This first occurred in late 2019 (https://community.spotify.com/t5/Desktop-Windows/D...
Plan Premium Country USA Device Desktop Operating System Windows 10 The like and dislike buttons on my Discover Weekly and Release Radar playlists have disappeared (again). This first...
Visitor
899 Views
2 replies
9 likes
tras actualizar a la ultima version de Win 10, al intentar reproducir canciones me lanza el siguiente mensaje "Spotify no puede reproducir esto en este momento porque tiene contenido explicito"He probado otras soluciones que he visto por el foro, com...
tras actualizar a la ultima version de Win 10, al intentar reproducir canciones me lanza el siguiente mensaje "Spotify no puede reproducir esto en este momento porque tiene contenido explicito" He p...
Casual Listener
1428 Views
3 replies
0 likes
I shuffle play on all my liked songs but if i'm interested in one particular song I will use the filter option and add that song to my queue but then the entire queue gets wiped out and won't play any more music after that song plays.
I shuffle play on all my liked songs but if i'm interested in one particular song I will use the filter option and add that song to my queue but then the entire queue gets wiped out and won't play an...
300 Views
0 replies
0 likes
Since Yesterday I can not connect Spotify with my Sonos System.Wohnzimmer + 1 stand for two Sonos Loudspeaker. From Sonos App I can play only the songs which I have obtained via Spotify. This means most of my Playlist does not work. PlanPremiumCountr...
Since Yesterday I can not connect Spotify with my Sonos System. Wohnzimmer + 1 stand for two Sonos Loudspeaker. From Sonos App I can play only the songs which I have obtained via Spotify. Thi...
Moderator
516 Views
1 replies
0 likes
Firewall is not blocking Spotify! I enabled Spotify in every way through firewall. Web player works perfectly but Windows app doesn't. It displayes error: A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally ...
Firewall is not blocking Spotify! I enabled Spotify in every way through firewall. Web player works perfectly but Windows app doesn't. It displayes error: A firewall may be blocking Spotify. Please u...
Visitor
16669 Views
5 replies
4 likes
Operating SystemWindows 8.1 My Question or IssueHello everyone. So, today I was listening Spotify and there is a mini-logo of the music/playlist on the lower-left-corner next to the song name and the artist.And If you put the mouse on the left side o...
Operating System Windows 8.1 My Question or Issue Hello everyone. So, today I was listening Spotify and there is a mini-logo of the music/playlist on the lower-left-corner next to the song...
Casual Listener
1049 Views
2 replies
1 likes
PlanFree/PremiumCountryUSDeviceDesktopOperating SystemWindows 10 My IssueWhile playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself when I pause the other player, or when the audio in that player ends. For ex...
Plan Free/Premium Country US Device Desktop Operating System Windows 10 My Issue While playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself ...
Spotify Legend
4732 Views
3 replies
0 likes
Spotify on desktop, (app and webplayer) will not play any audio and skips through songs I have tried reinstalling/ restarting drivers, I have reinstalled the app but nothing seems to work, I am getting very very very upset I pay for this app and it j...
Spotify on desktop, (app and webplayer) will not play any audio and skips through songs I have tried reinstalling/ restarting drivers, I have reinstalled the app but nothing seems to work, I am getti...
Casual Listener
400 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceHP Pavilion laptopOperating SystemWindows 10My Question or IssueHello - when playing songs in Liked Songs, despite being sorted by artist, the songs always play in order of date added. I've tried uninstalling and reinstalli...
Plan Premium Country USA Device HP Pavilion laptop Operating System Windows 10 My Question or Issue Hello - when playing songs in Liked Songs, despite being sorted by artist, the songs alway...
Spotify Legend
518 Views
1 replies
0 likes
I have clicked the thing to get all my playlists but not everyone is there. Why is this? I have many playlists that not there. And I don't know why it is like this. When I clicked the page and then the public lists, not all are there.
I have clicked the thing to get all my playlists but not everyone is there. Why is this? I have many playlists that not there. And I don't know why it is like this. When I clicked the page and then t...
Community Legend
469 Views
1 replies
0 likes
PlanPremiumCountryBrasil DeviceNotebook Vaio Core i5Operating SystemWindows 7 My Question or IssueEstava utilizando o aplicativo no meu computador mas não reproduzia as músicas ao acionar o play. Seguindo as instruções da comunidade removi o aplicati...
Plan Premium Country Brasil Device Notebook Vaio Core i5 Operating System Windows 7 My Question or Issue Estava utilizando o aplicativo no meu computador mas não reproduzia...
Casual Listener
1139 Views
2 replies
0 likes
