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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1839 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147486 Views

83 replies

27 likes

  • 147486 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132666 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11108 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

[BUG] Window title is not set to the currently playing song if casting

PlanPremiumCountry DeviceDell Laptop + Google Home MiniOperating SystemWindows 10 My Question or IssueGenerally when playing Spotify, the App window title displays the currently playing song, like "Hello - Adele" or so. However, if I start casting to...

Regular

Plan Premium Country   Device Dell Laptop + Google Home Mini Operating System Windows 10   My Question or Issue Generally when playing Spotify, the App window title displays the c...

447 Views

0 replies

0 likes

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Error code 4 Tried 5 different solutions

PlanPremiumCountry DevicePCOperating SystemWindows 10 64 bit My Question or IssueGetting error code:4 ; no internet connection detected when online. -Tried changing the DNS - Spotify is not on any of my firewall lists. It is on the unrestricted list....

Casual Listener

Plan Premium Country   Device PC Operating System Windows 10 64 bit   My Question or Issue Getting error code:4 ; no internet connection detected when online.  -Tried changi...

OneByBoo

Roadie

912 Views

3 replies

0 likes

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Superuser Contribution alarm devices

PlanPremium Hi everyone,i am looking for an alarm working with spotify but doesn't have to be connected to a phone or computer to launch spotify, if somebody have any idea ? Thanks

Casual Listener

Plan Premium   Hi everyone, i am looking for an alarm working with spotify but doesn't have to be connected to a phone or computer to launch spotify, if somebody have any idea ? Thanks &nbs...

Bernard98

Casual Listener

495 Views

2 replies

0 likes

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I cant update my profile pic

PlanPremiumCountryBrazilDeviceX55UBOperating SystemWindows 10 When I upload the profile photo, spotify simply doesn't update.

Casual Listener

Plan Premium Country Brazil Device X55UB Operating System Windows 10   When I upload the profile photo, spotify simply doesn't update.  

malagandkaan2

Regular

703 Views

2 replies

0 likes

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Solved!! I cant post my playlist

PlanPremiumCountryUSDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I try to share my playlist I cant and it's really annoying. I hope I can get an answer I also am including screenshots of the issue. Also while you guys are at it can...

Music Fan

Plan Premium Country US Device Laptop Operating System Windows 10   My Question or Issue When I try to share my playlist I cant and it's really annoying. I hope I can get an answer I a...

Emilia_8

Community Legend

471 Views

1 replies

0 likes

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  • 1 replies
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How do I disable the media keys for spotify?

So my usual setup is to have my local file media player respond to the media hotkeys and to play/pause spotify by opening the window and using spacebar. This usually hasn't been an issue but recently spotify started responding to the media hotkeys at...

Newbie

So my usual setup is to have my local file media player respond to the media hotkeys and to play/pause spotify by opening the window and using spacebar. This usually hasn't been an issue but recently...

944 Views

0 replies

1 likes

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  • 1 likes

profile picture doesn't change after changing it

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows My Question or IssueI wanted to change my profile picture on Spotify. I changed it on Spotify but it came out wonky, so I went to my Facebook page, because I have it linked. So I changed my...

Casual Listener

  Plan Premium Country Netherlands Device PC Operating System Windows   My Question or Issue I wanted to change my profile picture on Spotify. I changed it on Spotify but it came...

OneByBoo

Roadie

1147 Views

1 replies

2 likes

Facebook
picture
profile picture
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Solved!! Can't save any changement on spotify

PlanPremiumCountryTurkeyDevicePcOperating SystemWindows 10 My Question or IssueHello ma'am or sir, Hello i'd decided to change my profile picture and also change some setting but then i realized that i can't save any changement, included my profile p...

Regular

Plan Premium Country Turkey Device Pc Operating System Windows 10   My Question or Issue Hello ma'am or sir,  Hello i'd decided to change my profile picture and also change s...

Emilia_8

Community Legend

1015 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify doesn't play music

PlanPremiumCountryGermanyDeviceLenovo T460sOperating SystemWindows 10 My Question or IssueHi,since some days I have a problem with my Spotify. When I clic on a song I'd like to hear, there only appears a warning that says "Spotify is unabe to play th...

Casual Listener

Plan Premium Country Germany Device Lenovo T460s Operating System Windows 10   My Question or Issue Hi, since some days I have a problem with my Spotify. When I clic on a song I'd lik...

JimboDimbo

Music Fan

1669 Views

8 replies

3 likes

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  • 8 replies
  • 3 likes

Spotify free in Japan. 15 hours limit reached after 8?

Hi Spotify folks. I'm on the free plan in Japan, which gives me a time limited 15 hours of music per month on my windows desktop. For the last few months I've been getting a warning that I'm up to the 15 hour limit when I've only listened to it for l...

Casual Listener

Hi Spotify folks.   I'm on the free plan in Japan, which gives me a time limited 15 hours of music per month on my windows desktop. For the last few months I've been getting a warning that I'm...

OneByBoo

Roadie

3981 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Save Spotify Wrapped locally

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, this is a quite simple question or possibly a request.I really loved the "Spotify wrapped for the entire decade" and i would love to save it somehow, mostly because in the ...

Newbie

  Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Hello, this is a quite simple question or possibly a request. I really loved the "Spotify wrapped ...

1158 Views

0 replies

1 likes

Wrapped 2019
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Solved!!Superuser Contribution Spotify has no internet connection [error code 4]

PlanPremiumCountryGermanyDevice(Samsung Galaxy S10+, Desktop)Operating System(Windows 10) My Question or IssueMy spotify desktop app is not able to go online despite a working internet connection (error code 4). It does not work on my windows 10 pc d...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy S10+, Desktop) Operating System (Windows 10)   My Question or Issue My spotify desktop app is not able to go online despite a workin...

MoonWalker

Visitor

21069 Views

18 replies

0 likes

Connection error
error code 4
Windows 10
  • 21069 Views
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Can't change profle picture

PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out it disappears. i've tried on other computers and i can't update, always dissa...

Visitor

Plan Free Country Brazil Device Desktop Operating System Windows 10   My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out i...

malagandkaan2

Regular

744 Views

2 replies

0 likes

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Superuser Contribution Next and previous media keys skip twice instead of once

PlanPremiumCountryAustraliaDeviceMicrosoft Surface Book 2Operating SystemWindows 10My Question or IssueI use a Logitech K380 keyboard with my Surface Book 2, and when I use the media keys (next and previous) it skips the current track and the one aft...

Visitor

Plan Premium Country Australia Device Microsoft Surface Book 2 Operating System Windows 10 My Question or Issue I use a Logitech K380 keyboard with my Surface Book 2, and when I use the medi...

AlejaR

Moderator

708 Views

2 replies

1 likes

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Skipping tracks only in 5.1 on Realtek audio with sonic studio

PlanPremiumCountryBrazilDeviceDesktop PCOperating SystemWindows 10 My Question or IssueNever had this problem before, but after an audio driver update spotify began to skip all tracks of my playlist, the song does not even start it skips to next inst...

Visitor

Plan Premium Country Brazil Device Desktop PC Operating System Windows 10   My Question or Issue Never had this problem before, but after an audio driver update spotify began to skip a...

887 Views

0 replies

1 likes

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Solved!!Superuser Contribution Spotify not recognizing internet connection

PlanPremiumCountryUSA DeviceEverything. Multiple people, multiple devices: Windows 10, Samsung Galaxy8, 10, iPhone 10, etc. On and on. Operating SystemName it. My Question or IssueSpotify often times doesn't recognize that there's an internet connect...

Regular

Plan Premium Country USA   Device Everything.  Multiple people, multiple devices: Windows 10, Samsung Galaxy8, 10, iPhone 10, etc.  On and on.     Operating Syst...

gecko7

Regular

6158 Views

14 replies

4 likes

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  • 4 likes

I want to see the 2019 story you made for me on my computer.

I went out today and my phone had some 2019 year wrap story you made for me. I want to be able to see this on my desktop computer please.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android...

Regular

I went out today and my phone had some 2019 year wrap story you made for me.  I want to be able to see this on my desktop computer please. Plan Free/Premium Country   Device (iPhone ...

Lucy-lloyd

Visitor

1504 Views

1 replies

0 likes

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  • 1 replies
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autoplay not working

PlanPremiumCountryUK DeviceThinkPadOperating SystemWindows 10 My Question or IssueAutoplay doesn't play at the end of any of my playlists in my libary at the moment. Just keeps taking me back to the start of the playlist and autoplay is switched on

Casual Listener

Plan Premium Country UK   Device ThinkPad Operating System Windows 10   My Question or Issue Autoplay doesn't play at the end of any of my playlists in my libary at the moment. J...

439 Views

0 replies

1 likes

  • 439 Views
  • 0 replies
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Superuser Contribution Spotify not responding

I have problem with Spotify.It did not respond.Task manager solution? It don't work.Reinstallation? It don't work.So please.Help me.Thanks.

Regular

I have problem with Spotify. It did not respond. Task manager solution? It don't work. Reinstallation? It don't work. So please. Help me. Thanks.

ListeningDuck

Regular

1594 Views

10 replies

0 likes

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Favourite songs won't update unless deleting cache

PlanPremiumCountryGermanyDeviceAndroid 9 Phone / Windows 10 Desktop PCOperating SystemWin 10 My Question or IssueI've added a song to my favourite songs list a few days ago and it would not show up on my desktop client. Even after logging out / loggi...

Newbie

Plan Premium Country Germany Device Android 9 Phone / Windows 10 Desktop PC Operating System Win 10   My Question or Issue I've added a song to my favourite songs list a few days ago a...

MrColdface

Newbie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes