Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Canada
Device
Desktop
Operating System
Windows 10
My Issue
I used to be able to go to my artist page and select a specific artist so I could listen to all of the songs that I had saved from the Artist I follow, but NOW every time I go to the artist page it just shows "Go to Browse" instead of the 113 artists that I follow on Spotify. Not sure when this started happening all the time but it's started to get extremely annoying. I don't want to have to make a playlist for every band I follow with all the songs I like. I've been a premium member for almost 5 years and if this issue persists I'm going to switch to Apple Music instead... Fix your [redacted] Spotify.
Solved! Go to Solution.
Thanks for getting back, @Marwilde
Now, considering that it seems to be a device issue, I recommend that you try to perform a clean reinstallation of the app on your computer. The clean reinstallation is different than the fast reinstallation, so you can take a look at this support article to get the step-by-step.
Give it a try and keep me posted!
Kind Regards,
hezorg
Hey, @Marwilde
Welcome to Spotify Community and thanks for reaching out here!
Sorry to hear that...
Firstly, could you double-check on other devices, like mobile, if the issue is also present there? This information would be important to determine how we can proceed with the next steps...
Kind Regards,
hezorg
Hey @Hezorg ! Thanks for getting back to me, It seems to work fine on my IPhone 6S which is fully updated with the latest Apple Software and the Spotify app!
Hopefully you have some suggestions which might help!
Thanks for getting back, @Marwilde
Now, considering that it seems to be a device issue, I recommend that you try to perform a clean reinstallation of the app on your computer. The clean reinstallation is different than the fast reinstallation, so you can take a look at this support article to get the step-by-step.
Give it a try and keep me posted!
Kind Regards,
hezorg
Haha! Yep, that's really funny, but that's because usually, most of the issues people experience on Spotify is because of cache mess, so the reinstallation is sufficient to bring thing back to the normal in those situations.
Happy to know that my answer was useful to you. And don't forget that you can count on us, always, when necessary! 💚
https://open.spotify.com/playlist/7mUXPJ2iwjz0yAy3WjGRmV
Best Regards,
hezorg
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…