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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2165 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151794 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140246 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11341 Views

1 replies

6 likes

  • 11341 Views
  • 1 replies
  • 6 likes

When 3.5 jack is plugged in

When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another. I have been using it this way for over a year with no problems. Now today its a problem. With the plug out ...

Visitor

  When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another.  I have been using it this way for over a y...

591 Views

0 replies

0 likes

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Solved!! Login error from pc

I have premium, I am currently using this free account to post as I cannot login!Login Error: There is an error in logging you into this application. Please try again later.

Visitor

  I have premium, I am currently using this free account to post as I cannot login! Login Error: There is an error in logging you into this application. Please try again later.

OneByBoo

Roadie

987 Views

1 replies

0 likes

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Volume Knob Not Adjusting Volumn of Remote Device

Plan: PremiumCountry: USADevice: DesktopOperating System: Windows 10Remote Device: Amazon Echo When I adjust the volume using my volume knob on the dell keyboard it shows that the volume is going up and down in the Spotify popup window. However the v...

Newbie

Plan: Premium Country: USA Device: Desktop Operating System: Windows 10 Remote Device: Amazon Echo   When I adjust the volume using my volume knob on the dell keyboard it shows that th...

570 Views

0 replies

0 likes

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Sportify buggy window

PlanPremiumCountryEstDevicePCOperating SystemWin 10 My Question or IssueHow to i fix this issue that i have been having for months now. I uninstalled program, installed new one from site, always getting new updates , yet still this exist. Look at the...

Casual Listener

Plan Premium Country Est Device PC Operating System Win 10   My Question or Issue How to i fix this issue that i have been having for months now. I uninstalled program, installed new o...

tadasglumb

Newbie

1153 Views

5 replies

0 likes

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Superuser Contribution Hide song not working

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen I today was accessing the radio of one of my playlists consisting of exclusively Mongolian artists, I quickly noticed that pretty much every song in there that was s...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue When I today was accessing the radio of one of my playlists consisting of exclusively Mongolia...

Billy_Shears

Regular

2973 Views

6 replies

14 likes

Desktop
Radio
Windows
  • 2973 Views
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  • 14 likes

[ongoing issues] Queue is deleted when adding a song during an advertisement

PlanFree/PremiumCountry DeviceDesktop (1.1.19.480.g7d17e3ce)Operating SystemWindows 10 My Question or IssueHas been present for several versions:Have songs queued.Add a new song to queue during an advertisementNew song added plays next, deleting prev...

Casual Listener

Plan Free/Premium Country   Device Desktop (1.1.19.480.g7d17e3ce) Operating System Windows 10   My Question or Issue Has been present for several versions: Have songs queued. Ad...

zoolog

Casual Listener

803 Views

1 replies

2 likes

Ongoing Issues
  • 803 Views
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Profile Picture Won't Change

PlanPremiumCountryCanadaDeviceCustom Built Windows 10 PCOperating SystemWindows 10 My Question or IssueIm trying to update my profile picture, after I change the picture it puts it on my profile like it should then when I go to another playlist or re...

Casual Listener

Plan Premium Country Canada Device Custom Built Windows 10 PC Operating System Windows 10   My Question or Issue Im trying to update my profile picture, after I change the picture it p...

McZarya

Casual Listener

955 Views

1 replies

0 likes

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Superuser Contribution Spotify can't play this song right now.

PlanPremiumCountryUnited KingdomOperating System Windows 10My Question or IssueI opened Spotify on my desktop today and I couldn't play any songs. I get "Spotify can't play this song right now. If you have the file on your computer you can import it"...

Newbie

Plan Premium Country United Kingdom Operating System  Windows 10 My Question or Issue I opened Spotify on my desktop today and I couldn't play any songs. I get "Spotify can't play this so...

jcml

Newbie

1715 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Can't skip songs using keyboard keys, using Spotify app on laptop

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it on Chrome or Safari. So I will be working on a coll...

Visitor

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it ...

2278 Views

0 replies

1 likes

can't skip songs using keyboard keys
can't skip songs with app running in background
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  • 1 likes

Windows Hybrid Tablet/Laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have all my "local Files" saved on an Android tablet which spotify doesn't recogn...

Community Legend

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I curre...

710 Views

0 replies

0 likes

Hybrid
laptop
tablet
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Volume keeps jumping down to near zero

PlanPremiumCountryUKDeviceDell Vostro laptopOperating SystemWindows 10 My Question or IssueHaving a maddening issue where I'll be playing music on the Windows desktop version of the app, and the slider will suddenly jump to a level of around 10-15% w...

Newbie

Plan Premium Country UK Device Dell Vostro laptop Operating System Windows 10   My Question or Issue Having a maddening issue where I'll be playing music on the Windows desktop version...

597 Views

0 replies

1 likes

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  • 1 likes

*snip*

PlanFree/PremiumCountryMéxico DeviceLaptopOperating SystemWindows 7 My Question or IssueEn spotify de pc mas especifico en windows 7 en la sección de canciones que te gustan no me aparece nada de mis canciones que tengo solo me aparece (Aquí aparecer...

Newbie

Plan Free/Premium Country México   Device Laptop Operating System Windows 7   My Question or Issue En spotify de pc mas especifico en windows 7 en la sección de canciones que te ...

581 Views

0 replies

0 likes

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displaying all albums

Plan PremiumCountry Canada Device Desktop Operating System Windows 10 My Question or Issue:when making a classical search, the last update displays only 20 album results, limiting us to what is most popular, preventing us to make a thorough explorati...

Casual Listener

  Plan Premium Country Canada   Device Desktop   Operating System Windows 10   My Question or Issue: when making a classical search, the last update displays only 2...

ricvac

Casual Listener

624 Views

1 replies

0 likes

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Bring back the dislike button

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK.or I'll be cancelling my premium membership.

Casual Listener

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK. or I'll be cancelling...

542 Views

0 replies

2 likes

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Spotify Free tier fails to play ads and then resume music on Windows 10 app

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reopen it to get it to play then resume music. PlanFree...

Visitor

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reop...

507 Views

0 replies

1 likes

  • 507 Views
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Is there still no way to download podcasts on desktop windows?

I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcasts so I can listen to them offline. It should be the...

Casual Listener

I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcast...

583 Views

0 replies

0 likes

Offline Access
Podcast Episides
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Friend Activity Not Showing Non-Facebook Users

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 and mac My Question or IssueThis was working a few weeks ago, but it seems like all my friends who don't have a Facebook account are no longer showing up in my Friend Feed. Those who are sy...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10 and mac   My Question or Issue This was working a few weeks ago, but it seems like all my friends who don't ...

456 Views

0 replies

0 likes

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Spotify pausing when getting discord notification

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueWhenever getting a message/notification from discord(messages where you are tagged in/direct messages) my spotify music pauses for like 1 or 2 seconds untill the notification...

Visitor

Plan Premium Country Netherlands Operating System Windows 10   My Question or Issue Whenever getting a message/notification from discord(messages where you are tagged in/direct messages)...

Nategasm

Newbie

8259 Views

2 replies

0 likes

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Message "Spotify can't play this right now" for ALL the songs in the catalog.

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueIn the last days I can't listen either through the desktop app or through the web player ANY songs in the catalog. When I click the play button I get this message: "Sp...

Visitor

Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue In the last days I can't listen either through the desktop app or through the web play...

Sebasty

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
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Sound gets boosted to max suddenly

PlanFree/PremiumCountry DeviceAndroidOperating SystemWin10 My Question or IssueBecause my phone randomly connects with spotify, the sound gets boosted to max on my pc randomly. Does anyone know how to fix this?

Visitor

Plan Free/Premium Country   Device Android Operating System Win10   My Question or Issue Because my phone randomly connects with spotify, the sound gets boosted to max on my pc ra...

Sebasty

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes