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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81561 Views

40 replies

68 likes

  • 81561 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779010 Views

503 replies

64 likes

  • 779010 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18781 Views

19 replies

5 likes

  • 18781 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

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  • 4 likes

Information and Statistics Artists

No longer visible [+ where music is played].What can I do about it [technically]?Country = Belgium - Premium user.

Regular

No longer visible [+ where music is played]. What can I do about it [technically]? Country = Belgium - Premium user.

MariusVA

Regular

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Problema con cola de reproduccion!!!!!

PlanPremiumCountryColombiaOperating SystemWindows 10 Llevo ya casi un mes con este problema con la cola de reproduccion. Resulta que cuando escucho una cancion cualquiera de mi lista de canciones favoritas, en la cola de reproduccion primero me pone ...

Visitor

Plan Premium Country Colombia Operating System Windows 10   Llevo ya casi un mes con este problema con la cola de reproduccion. Resulta que cuando escucho una cancion cualquiera de mi lis...

4503 Views

0 replies

3 likes

  • 4503 Views
  • 0 replies
  • 3 likes

Album artwork shown at wrong position

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueI clicked on the album artwork in the Recently played section after loading open.spotify.com site, and the album artwork was in shown at a wrong position, a bit translate...

Newbie

Plan Premium Country Hungary Device PC Operating System Windows 10   My Question or Issue I clicked on the album artwork in the Recently played section after loading open.spotify....

OneByBoo

Roadie

636 Views

3 replies

0 likes

Artwork translated wrong position location Bug
  • 636 Views
  • 3 replies
  • 0 likes

Spotify skip all songs with my sound cards.

PlanPremiumCountrySpainDeviceAnyone of my PCsOperating SystemWindows 10 Pro 64 Bits My Question or IssueI have two sound cards (Pioneer DDJ SX2 and Akiyama Ares SC4), when I use them, no matters which one of them, the desktop app of Spotify skips all...

Visitor

Plan Premium Country Spain Device Anyone of my PCs Operating System Windows 10 Pro 64 Bits   My Question or Issue I have two sound cards (Pioneer DDJ SX2 and Akiyama Ares SC4), when I ...

614 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Superuser Contribution Spotify desktop app and future direction

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueWhat in the **bleep** is going on with the UI on the Spotify desktop? and why not spice it up a bit, the app too. First of all, why try to make the desktop program so damn sim...

Music Fan

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue What in the **bleep** is going on with the UI on the Spotify desktop? and why not spice it up a bit, the a...

twdll

Music Fan

1763 Views

2 replies

2 likes

  • 1763 Views
  • 2 replies
  • 2 likes

Advanced search operator OR not working

When I search using the OR operator, it doesn't work. e.g. Zeppelin OR Floyd (example used here) only returns a Karaoke album whose name contains the two words. artist:Zeppelin OR artist:Floyd returns blank search.

Visitor

When I search using the OR operator, it doesn't work.   e.g. Zeppelin OR Floyd (example used here) only returns a Karaoke album whose name contains the two words.   artist:Zep...

OneByBoo

Roadie

557 Views

1 replies

1 likes

  • 557 Views
  • 1 replies
  • 1 likes

Music plays on the app but doesn't make any sound... while i still have sound on my computer

PlanPremiumCountryFranceDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueThe app was working perfectly until it suddenly stopped making sound..I can see the seconds pass and the music change when it's finished but i don't have a...

Visitor

Plan Premium Country France Device Lenovo Legion Y540 Operating System Windows 10   My Question or Issue The app was working perfectly until it suddenly stopped making sound.. I can s...

OneByBoo

Roadie

519 Views

1 replies

0 likes

Desktop Player
Sound issue
  • 519 Views
  • 1 replies
  • 0 likes

[Desktop] Browse page not displaying anything

Plan - PremiumCountry - USA DeviceMacbook Pro 2019Operating SystemMac OS Catalina 10.15.4 My Question or IssueMy browse page is not displaying. WHICH IS A BUMMER, it's new music Friday and I'm trying to find some bangers. Help me out.

Casual Listener

Plan - Premium Country - USA   Device Macbook Pro 2019 Operating System Mac OS Catalina 10.15.4   My Question or Issue My browse page is not displaying. WHICH IS A BUMMER, it's new...

OneByBoo

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Re: Suddenly lost connection

Hey, I tried using Phone app, PC app, and Online player using browser. It seems that only PC app has this problem.Tried reinstalling app, nothing helped.

Casual Listener

Hey, I tried using Phone app, PC app, and Online player using browser. It seems that only PC app has this problem. Tried reinstalling app, nothing helped.

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Solved!! Pages not working on windows desktop

PlanPremiumCountryUSAOperating System(Windows 10)My Question or IssueThe Home, browse, and made for you pages won't work. The home and made for you pages just say please try again later and the browse page has the "there was a problem displaying this...

Newbie

Plan Premium Country USA Operating System (Windows 10) My Question or Issue The Home, browse, and made for you pages won't work. The home and made for you pages just say please try again later...

thedylanadams

Casual Listener

2001 Views

10 replies

6 likes

  • 2001 Views
  • 10 replies
  • 6 likes

The same track twice (another is a translation of the song)

Hi, My question is, that can I upload and submit an original track of mine which is already on Spotify, but in a diffrerent language version? I do some translation songs of my own. Greetings,Pete

Gig Goer

Hi,   My question is, that can I upload and submit an original track of mine which is already on Spotify, but in a diffrerent language version? I do some translation songs of my own.   ...

TaTHEj

Composer

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Proxy / Explicit VS automatic / Difference in usage of port 4070

PlanPremiumCountryFranceOperating SystemWindows 10Desktop clientLatest version 1.1.30.658.gf13cde74 My Question or IssueI've noticed a different behavior in Spotify Desktop client when using "Automatic detection" or "HTTP" proxy settings.Context: I'm...

Newbie

Plan Premium Country France Operating System Windows 10 Desktop client Latest version 1.1.30.658.gf13cde74   My Question or Issue I've noticed a different behavior in Spotify Desk...

1416 Views

0 replies

2 likes

  • 1416 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't remove local files

Operating SystemMacOS Catalina Version 10.15.1 My Question or IssueI'm unable to remove my local files from my "Liked Songs" playlist. I've tried turning on and off the local files boxes on Spotify Preferences, it didn't work. Then I tried deleting t...

Visitor

Operating System MacOS Catalina Version 10.15.1   My Question or Issue I'm unable to remove my local files from my "Liked Songs" playlist. I've tried turning on and off the local files boxes...

Ivan

Spotify Legend

980 Views

1 replies

0 likes

can't delete local files
local files unplayable
  • 980 Views
  • 1 replies
  • 0 likes

Superuser Contribution PC has no internet, now i cant play music

PlanPremiumCountryCanadaSystemPCOperating SystemWindows 7 My Question or IssueI have no internet access to my pc, havent for a month. I need to listen to music on my pc. All 78gb have been greyed out, i cant listen to any of my downloads. I will not ...

Casual Listener

Plan Premium Country Canada System PC Operating System Windows 7   My Question or Issue I have no internet access to my pc, havent for a month. I need to listen to music on my pc. All ...

Ivan

Spotify Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Player keeps jumping back to the first song in the playlist

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 Pretty much as stated in the headline. Whenever I'm selecting a specific song in my "favourites" playlist, that song will play. But afterwards, it won't continue with the next song, but rath...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 10   Pretty much as stated in the headline. Whenever I'm selecting a specific song in my "favourites" playlist, that song...

Ivan

Spotify Legend

3087 Views

1 replies

0 likes

  • 3087 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mute button not working properly

PlanFree/PremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 10 My Question or IssueI am having a problem with the mute button as every time I click on it, the volumes goes to 0% and then I have to click it again for the icon to show t...

Newbie

Plan Free/Premium Country United States Device Windows PC Operating System Windows 10   My Question or Issue I am having a problem with the mute button as every time I click on it, the...

fda9W82Y

Casual Listener

2714 Views

2 replies

5 likes

  • 2714 Views
  • 2 replies
  • 5 likes

Local Files on a network location not retained

I am using the Spotify Desktop App, and while I can scan a mapped network location for local files, when I restart spotify it forgets the files and I have to rescan again. What am I doing wrong ?

Visitor

I am using the Spotify Desktop App, and while I can scan a mapped network location for local files, when I restart spotify it forgets the files and I have to rescan again.   What am I doing wr...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Re-download playlists... Again and again...

Why you don't fix the problem of re-downloading playlists? The problem occurs all the time in both the application on Windows and on Android. Everything seems to be fine after a clean install, but after each upgrade an application, the problem return...

Visitor

Why you don't fix the problem of re-downloading playlists? The problem occurs all the time in both the application on Windows and on Android. Everything seems to be fine after a clean install, b...

Katerina

Spotify Legend

9827 Views

20 replies

10 likes

Windows
  • 9827 Views
  • 20 replies
  • 10 likes

Solved!! No way to play all the albums in my library at random and uselessness of Album-tab

PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or Issue:Is there any way to play all the songs from all the albums in my library at random? In the "Albums" tab there is no option to play anything - you can only jump to the album page....

Music Fan

Plan Premium Country Brazil Operating System Windows 10   My Question or Issue: Is there any way to play all the songs from all the albums in my library at random? In the "Albums" tab th...

rimutaka

Casual Listener

11368 Views

2 replies

7 likes

  • 11368 Views
  • 2 replies
  • 7 likes

Superuser Contribution Constantly Crashing

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueSpotify constantly crashes on my computer, sometimes it'll last a few days, sometimes a few seconds, but at some point, it always just closes itself out. I've tried...

Casual Listener

  Plan Premium Country USA   Device Dell Laptop Operating System Windows 10   My Question or Issue Spotify constantly crashes on my computer, sometimes it'll last a few day...

Ivan

Spotify Legend

1201 Views

5 replies

1 likes

  • 1201 Views
  • 5 replies
  • 1 likes