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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 137259 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53503 Views
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  • Windows
  • 53503 Views
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songs missing from my playlist

Hi ! I had a playlist with almost 1500 songs. But since a few day there are only 16 left. I don't understand why and how to find them. I already try to disconnect and reconnect, to reinstall the application and to look in the web player. But nothing ...

  • Regular
  • Hi ! I had a playlist with almost 1500 songs. But since a few day there are only 16 left. I don't understand why and how to find them. I already try to disconnect and reconnect, to reinstall the appl...
  • Sasquia
  • Regular
  • 913 Views
  • 6 replies
  • 1 likes
  • 913 Views
  • 6 replies
  • 1 likes

Can't update nor uninstall

PlanFreeCountrySwitzerlandDeviceHomemade DesktopOperating SystemWindows 10 OEMMy Question or IssueSpotify won't install. It spits out error code 18 and straight after that error code 3. So I googled what that is and apparently 18 occurs when spotify ...

  • Newbie
  • Plan Free Country Switzerland Device Homemade Desktop Operating System Windows 10 OEM My Question or Issue Spotify won't install. It spits out error code 18 and straight after that error cod...
  • Sebasty
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
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Static when playing downloaded playlists

PlanPremiumAll Music DevicePCOperating System Windows 10 Pro x64 1809JBL Hard wired stereo speakers fed with shielded Monster cablesVideo GeForce GT 710 to ViewSonic VA2465 Via shielded HDMIAudio: Old Realtek VA2465 High Definition AudioPrimary stora...

  • Newbie
  • Plan Premium All Music   Device PC Operating System   Windows 10 Pro x64 1809 JBL Hard wired stereo speakers fed with shielded Monster cables Video GeForce GT 710 to ViewSonic VA2...
  • Sebasty
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • cracking
    Pop
    static
  • 381 Views
  • 1 replies
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Superuser Contribution [windows] logitech mouse next/previous track

DeviceLaptop/DesktopOperating SystemWindows 10, Logitech G203, Logitech Gaming Software My Question or IssueI set up my G203 mouse with bind to next/previous track with up/down mouse button, but last update broke itAny fix?

  • Newbie
  • Device Laptop/Desktop Operating System Windows 10, Logitech G203, Logitech Gaming Software   My Question or Issue I set up my G203 mouse with bind to next/previous track with up/down mouse...
  • Peter
  • Spotify Legend
  • 1499 Views
  • 1 replies
  • 0 likes
  • Logitech
    mouse
    Windows
  • 1499 Views
  • 1 replies
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[Desktop][Other] Spotify is working on everything EXCEPT the desktop!

I use Spotify on my iMac, iPhone, and PC, but whenever I log into my account on my PC, nothing will load. It used to just be a select few songs, but now I can't play anything. I only have this problem with the desktop app on my PC, the web player and...

  • Visitor
  • I use Spotify on my iMac, iPhone, and PC, but whenever I log into my account on my PC, nothing will load. It used to just be a select few songs, but now I can't play anything. I only have this proble...
  • 190 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 190 Views
  • 0 replies
  • 0 likes

Collaborate Playlists Follower following without a link

PlanPremiumCountryGermanyDeviceWindows Computer, Samsung Galaxy S8Operating SystemWindows 10, Android My IssueI have a Collaborate Playlist with two friends, but someone else followed the playlist without receiving a link. Furthermore you cant see th...

  • Casual Listener
  • Plan Premium Country Germany Device Windows Computer, Samsung Galaxy S8 Operating System Windows 10, Android   My Issue I have a Collaborate Playlist with two friends, but someone else...
  • piepchecker
  • Casual Listener
  • 304 Views
  • 4 replies
  • 0 likes
  • 304 Views
  • 4 replies
  • 0 likes

Spotify hidden and no Icons.

I can't see the spotify window, I can only see it at taskbar, and no Icons at the notification area, I tried reinstalling and it didn't work, It's been a few days, I can't solve the problem, please help.

  • Casual Listener
  • I can't see the spotify window, I can only see it at taskbar, and no Icons at the notification area, I tried reinstalling and it didn't work, It's been a few days, I can't solve the problem, please h...
  • Sebasty
  • Spotify Star
  • 1347 Views
  • 3 replies
  • 0 likes
  • 1347 Views
  • 3 replies
  • 0 likes

Show music

PlanPremiumCountryFranceDeviceWindows 10 ProOperating SystemWindows 10 Pro My Question or IssueI would like to know if it is possible to show the name of the music that goes on our screen when we play? Without going through software

  • Casual Listener
  • Plan Premium Country France Device Windows 10 Pro Operating System Windows 10 Pro   My Question or Issue I would like to know if it is possible to show the name of the music that goe...
  • Keanu_C
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! reinstalled spotify, ui different

i recently reinstalled spotify to try and fix the issue i was having with discord integration (which i still can't figure out) and the album ui was different. i mean sure i dont really care about it beacuse i can still use it but it still annoys me t...

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  • Regular
  • i recently reinstalled spotify to try and fix the issue i was having with discord integration (which i still can't figure out) and the album ui was different. i mean sure i dont really care about it ...
  • exwum
  • Regular
  • 866 Views
  • 3 replies
  • 0 likes
  • UI
  • 866 Views
  • 3 replies
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Solved!!Superuser Contribution Spotify web player plays a couple of songs but stops, how do I enable continuous play?

PlanPremium for FamilyCountryAustraliaDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueIn a large playlist of songs spotify web player will only play a couple of songs and keep stopping between songs. How do i get it to continuously pl...

  • Casual Listener
  • Plan Premium for Family Country Australia Device Desktop Operating System Windows 10 Pro   My Question or Issue In a large playlist of songs spotify web player will only play a couple ...
  • MitchG2
  • Casual Listener
  • 1507 Views
  • 2 replies
  • 0 likes
  • 1507 Views
  • 2 replies
  • 0 likes

Stop playing the selected song in Spotify?

Is there a way to stop the music in Spotify so that the "Now Playing" banner at the bottom dissapears? In iTunes, you can do this with the shortcut "CTRL-Period" (or "CMD-Period" if you're on Mac). Is there a similar function on Spotify?

  • Newbie
  • Is there a way to stop the music in Spotify so that the "Now Playing" banner at the bottom dissapears? In iTunes, you can do this with the shortcut "CTRL-Period" (or "CMD-Period" if you're on Mac). I...
  • Sebasty
  • Spotify Star
  • 766 Views
  • 1 replies
  • 0 likes
  • 766 Views
  • 1 replies
  • 0 likes

Is there a way to recover a specific version of a playlist?

Is there a way to recover a specific version of a playlist? I accidentaly deleted all the songs on a playlist but not the playlist itself. I've been working on this playlist for the nearly two years I've had Spotify, so I'm really hoping there's a so...

  • Newbie
  • Is there a way to recover a specific version of a playlist? I accidentaly deleted all the songs on a playlist but not the playlist itself. I've been working on this playlist for the nearly two years ...
  • Sebasty
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

"All Songs" won't load

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or Issue I am attempting to view "all songs" but when I scroll down they won't load. The wheel keeps turning but the songs won't load up. This used to work and I used it from...

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  • Newbie
  •   Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue   I am attempting to view "all songs" but when I scroll down they won't load...
  • Sebasty
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Problemas con una playlist en la aplicacion

PlanPremiumPaisChileDispositivoComputadorSistema OperativoWindows 10 My Question or IssueTengo un problema que en mi aplicacion de celular tengo mi playlist y me aparecen todas mis canciones, en el sitio web tambien tengo mi playlist con todas mis ca...

  • Newbie
  • Plan Premium Pais Chile Dispositivo Computador Sistema Operativo Windows 10   My Question or Issue Tengo un problema que en mi aplicacion de celular tengo mi playlist y me aparecen t...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Stuck at Migrating your spotify data.

I've been dealing with this problem, when I accidently installed a virus, but I got it removed. I even tried reinstalling and it still doesn't works, even after days go by i'm still stuck at it, I'm also been waiting for hours for that to be done.I a...

  • Casual Listener
  • I've been dealing with this problem, when I accidently installed a virus, but I got it removed. I even tried reinstalling and it still doesn't works, even after days go by i'm still stuck at it, I'm ...
  • 777 Views
  • 0 replies
  • 0 likes
  • 777 Views
  • 0 replies
  • 0 likes

Video Ad loading freezes screen and mouse (Windows 10)

PlanFree/PremiumOperating SystemWindows 10 My Question or IssueVideo ads seem to take up so much processing power that the screen freezes for multiple seconds. The sound continues, but the video and my mouse are stuck until it finishes buffering. Is ...

  • Casual Listener
  • Plan Free/Premium Operating System Windows 10   My Question or Issue Video ads seem to take up so much processing power that the screen freezes for multiple seconds. The sound continues, b...
  • milolo
  • Casual Listener
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution [WINDOWS] Spotify opens automatically even after turning startup settings off.

PlanFree.CountryIndia.DeviceLenovo Ideapad 530s. (i7 8th Gen, 16 gigs.)Operating SystemWindows 10 My Question or IssueSo in a nutshell I want a experience like Discord has for the startup behaviour of their application. Even after switching it to NO....

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  • Casual Listener
  • Plan Free. Country India. Device Lenovo Ideapad 530s. (i7 8th Gen, 16 gigs.) Operating System Windows 10   My Question or Issue So in a nutshell I want a experience like Discord has fo...
  • Loxer
  • Spotify Star
  • 1197 Views
  • 4 replies
  • 0 likes
  • 1197 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lost Music

I have recently logged into Spotify using my User Name which is [snip - Community Moderator edit for privacy reasons]. Tried to log in and failed, so I used the reset password option and did as instructed and had email back and to use User Name [snip...

  • Casual Listener
  • I have recently logged into Spotify using my User Name which is [snip - Community Moderator edit for privacy reasons]. Tried to log in and failed, so I used the reset password option and did as instr...
  • Peter
  • Spotify Legend
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes

Windows 10 app mouse problem

PlanFree/PremiumCountryukDevicePCOperating SystemWindows 10 My Question or IssueMy Windows app has started acting funny. When clicking on most things, like the Home icon, playback controls, foward/back arrows, nothing happens. The scroll bar works, a...

  • Newbie
  • Plan Free/Premium Country uk Device PC Operating System Windows 10   My Question or Issue My Windows app has started acting funny. When clicking on most things, like the Home icon, pla...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Spotify is non-responsive. Plays music but won't pause or change volume.

PlanPremiumCountryGermanyDeviceDell Inspiron 5379Operating SystemWindows 10 My Question or IssueSpotify takes a minute or two to respond to 'pause' or 'change volume' actions. Similar or longer response time to loading playlists.

  • Newbie
  • Plan Premium Country Germany Device Dell Inspiron 5379 Operating System Windows 10   My Question or Issue Spotify takes a minute or two to respond to 'pause' or 'change volume' actions...
  • 330 Views
  • 0 replies
  • 0 likes
  • Lag
    Lagging
    laggy
    slow
  • 330 Views
  • 0 replies
  • 0 likes