Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
91633 Views
81 replies
27 likes

91633 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
whatintheworldisthis
Visitor
102163 Views
291 replies
22 likes

102163 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7402 Views
1 replies
6 likes

7402 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147931 Views
0 replies
26 likes
Mac
Windows

147931 Views
0 replies
26 likes

Solved!!Superuser Contribution Playing music on the installed Spotify app crashes and reboots computer

PlanPremiumCountryRomaniaDeviceWindows 10, 16 Ram, Ryzen 5My Question or IssueWhenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several seconds before everything freezes, makes a buzzing noise and reb...

memmorex
Visitor
Plan Premium Country Romania Device Windows 10, 16 Ram, Ryzen 5 My Question or Issue Whenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several...
2020-03-24 4:30:05 PM
2020-03-26 12:07:17 PM
Ivan
Spotify Legend
1325 Views
1 replies
0 likes
Crash
windows10

1325 Views
1 replies
0 likes

Superuser Contribution Spotify plays one random song which cannot be switched

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10 Hi,I have a problem that one specific random song , let me call it X , cannot be switched, or turned off. As I said, no matter which song I choose to play, no matter which playlist it is fro...

shibyy
Casual Listener
Plan Premium Country Israel Device PC Operating System Windows 10 Hi, I have a problem that one specific random song , let me call it X , cannot be switched, or turne...
2019-01-17 12:34:12 PM
2020-03-26 11:36:23 AM
Mario
Spotify Legend
687 Views
3 replies
0 likes

687 Views
3 replies
0 likes

Superuser Contribution Computer crashes when spotify is opened

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I tried reinstalling spotify and installing the pc versio...

aimdeep
Casual Listener
Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I trie...
2020-03-15 3:46:38 PM
2020-03-26 11:14:46 AM
Elena
Moderator
2023 Views
4 replies
0 likes

2023 Views
4 replies
0 likes

Superuser Contribution Song skipping and no playlist control.

PlanPremiumCountryAustaliaDevicePCOperating SystemWindows 10 My Question or IssueHi, somewhat recently I have been experiencing an issue with the desktop app, where I have no control over my playlist.By this I mean that the only playlist that I can p...

kb583a-86_3h8
Casual Listener
Plan Premium Country Austalia Device PC Operating System Windows 10 My Question or Issue Hi, somewhat recently I have been experiencing an issue with the desktop app, where I have no...
2020-03-23 1:39:16 AM
2020-03-26 6:38:00 AM
kb583a-86_3h8
Casual Listener
1368 Views
2 replies
1 likes
music controls
PC
Song skipping
Windows 10

1368 Views
2 replies
1 likes

Spotify app goes into other monitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now that there's a tiny sliver of it on there. Is there...

cabbage_fork
Newbie
Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now ...
2020-03-26 4:21:21 AM
409 Views
0 replies
0 likes

409 Views
0 replies
0 likes

Cannot Access Local FilesOn Another Device

I am using Spotify Premium in the USA The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro. My Question or Issue:My local files are on the Macbook Pro and have been successfully uploaded to the spotify app...

halfy110
Newbie
I am using Spotify Premium in the USA The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro. My Question or Issue: My local files are on...
2020-03-25 9:33:42 PM
326 Views
0 replies
0 likes

326 Views
0 replies
0 likes

Superuser Contribution [Playlists]

PlanPremiumCountry DeviceiPhone XS MaxOperating SystemWindows 8.1 My Question or IssueSpotify keeps adding songs randomly from one playlist to another (in the screenshot it's the songs that have been added the most recently). This has been happening ...

oceans__
Visitor
Plan Premium Country Device iPhone XS Max Operating System Windows 8.1 My Question or Issue Spotify keeps adding songs randomly from one playlist to another (in the screenshot...
2020-03-23 3:24:03 PM
2020-03-25 4:20:57 PM
Ivan
Spotify Legend
505 Views
1 replies
0 likes

505 Views
1 replies
0 likes

Potential Spotify Malware

PlanFreeCountryUnited StatesDevice(iPhone 5, HP Laptop)Operating System(iOS 10, Windows 10 Home) My Question or IssueI don't know why this happened, but this morning when I opened Spotify my desktop was cluttered with empty folders. 1 folder had some...

MusicBoy12
Casual Listener
Plan Free Country United States Device (iPhone 5, HP Laptop) Operating System (iOS 10, Windows 10 Home) My Question or Issue I don't know why this happened, but this morning ...
2020-03-25 3:48:28 PM
2020-03-25 4:01:49 PM
MusicBoy12
Casual Listener
866 Views
1 replies
0 likes

866 Views
1 replies
0 likes

Superuser Contribution Randomly set volume to zero, active repeat and change playlist

PlanFreeCountrySpainDeviceDeskTop Operating SystemWindows 10 My Question or IssueRandonly, while I'm listening music, the sound stop. When I look the app, I see the volume set to 0, the "repeat one" option actived and playing a unkowned album. This h...

Elderane
Visitor
Plan Free Country Spain Device DeskTop Operating System Windows 10 My Question or Issue Randonly, while I'm listening music, the sound stop. When I look the app, I see th...
2020-03-23 12:16:36 PM
2020-03-25 2:29:31 PM
Ivan
Spotify Legend
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Malware Windows 10 Version

PlanPremiumCountryItalyDevices(Windows, iPhone, Android)Operating Systems(iOS 10, Android Pie, Windows 10,etc.) My Question or IssueToday BitDefender notified me that there was a malware in the AppData\Local\ folder. There's an image below that shows...

RaoulX86
Visitor
Plan Premium Country Italy Devices (Windows, iPhone, Android) Operating Systems (iOS 10, Android Pie, Windows 10,etc.) My Question or Issue Today BitDefender notified me that th...
2020-03-24 10:09:01 PM
2020-03-25 1:58:42 PM
OneByBoo
Roadie
901 Views
1 replies
0 likes
BitDefender
malware
Premium
Virus

901 Views
1 replies
0 likes

Solved!! Spotify keeps pausing on laptop

PlanPremiumCountryThe NetherlandsDeviceLaptop, windows 10My Question or IssueMy spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few months now, but it's been happening since yesterday.My laptop is o...

o0Mystique0o
Casual Listener
Plan Premium Country The Netherlands Device Laptop, windows 10 My Question or Issue My spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few m...
2020-03-25 10:34:32 AM
2020-03-25 1:17:53 PM
Nico
Community Legend
6893 Views
6 replies
1 likes

6893 Views
6 replies
1 likes

How do I stop Spotify from accessing my Local Files?

PlanFree CountryUnited Kingdom DeviceLenovo Yoga 2 Operating SystemWindows 10 My question:Hi there, I recently installed Spotify on my Windows desktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I...

daveunderwood
Newbie
Plan Free Country United Kingdom Device Lenovo Yoga 2 Operating System Windows 10 My question: Hi there, I recently installed Spotify on my Windows d...
2020-03-25 1:03:14 PM
1084 Views
0 replies
1 likes
Desktop
local files
PC
Privacy
Windows 10

1084 Views
0 replies
1 likes

Superuser Contribution Can only see first four songs in Liked Songs

On the Windows app, I can only see the first four songs I've liked on Spotify. PlanPremiumCountryUKDeviceFirst gen Surface LaptopOperating SystemWindows 10 My Question or Issue

tweddlr
Newbie
On the Windows app, I can only see the first four songs I've liked on Spotify. Plan Premium Country UK Device First gen Surface Laptop Operating System Windows 10 &nbsp...
2020-03-22 3:43:18 AM
2020-03-25 12:32:31 PM
Ivan
Spotify Legend
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Superuser Contribution Entire listening history gets added to a playlist for seemingly no reason

PlanPremium, it happened when I was free too.Country DevicePCOperating SystemWindows 10 My Question or IssueThis has happened twice now, I will listen to whichever music because I'm doing something on the side and have it playing in the background - ...

MiraMickey
Visitor
Plan Premium, it happened when I was free too. Country Device PC Operating System Windows 10 My Question or Issue This has happened twice now, I will listen to whichever music...
2020-03-22 4:19:01 PM
2020-03-25 10:04:48 AM
Katerina
Spotify Legend
511 Views
1 replies
0 likes

511 Views
1 replies
0 likes

Solved!! I can't organize songs in a playlist

PlanPremiumCountryUSADeviceAlienware laptop (idk what kind)Operating SystemWindows 10 My Question or IssueThere is only one playlist that won't let me change the order of its songs. In all my other playlists this works just fine, and it works fine on...

miko_gallego
Regular
Plan Premium Country USA Device Alienware laptop (idk what kind) Operating System Windows 10 My Question or Issue There is only one playlist that won't let me change the order of its...
2020-03-24 6:59:34 PM
2020-03-25 8:54:12 AM
Emilia_8
Community Legend
819 Views
3 replies
0 likes

819 Views
3 replies
0 likes

Playlist Pictures

PlanPremiumCountryunited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I've always changed my playlist pictures as soon as I make a new one, but now the p...

diab1a
Casual Listener
Plan Premium Country united States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So I'...
2020-03-24 7:57:00 PM
2020-03-24 8:37:54 PM
diab1a
Casual Listener
558 Views
4 replies
0 likes

558 Views
4 replies
0 likes

Solved!! [Connect] Yamaha receivers disabled in Device Picker

PlanPremiumCountryCzechiaDeviceiPhone 7, DesktopOperating SystemiOS 13.3.1, Windows 10 My Question or IssueHello, I have two Yamaha devices (receiver,speaker), which are visible, but grayed out in the list Device Picker. Connected via WIFI. There is ...

weelupek
Casual Listener
Plan Premium Country Czechia Device iPhone 7, Desktop Operating System iOS 13.3.1, Windows 10 My Question or Issue Hello, I have two Yamaha devices (receiver,spe...
2020-03-24 2:37:24 PM
2020-03-24 4:59:47 PM
weelupek
Casual Listener
875 Views
1 replies
0 likes
ALL PLATFORMS CONNECT

875 Views
1 replies
0 likes

Solved!! Spotify keeps pausing Suggested solutions not working

My spotify keeps pausing the music on my laptop and on my android phone. I have tried all of the suggested solutions (Passwrod reset, logging out, clear cache, etc.) and cosing it on my laptop/phone and trying the other and nothing has helped. Planpr...

EmmaSnow
Casual Listener
My spotify keeps pausing the music on my laptop and on my android phone. I have tried all of the suggested solutions (Passwrod reset, logging out, clear cache, etc.) and cosing it on my laptop/phone ...
2020-03-24 2:55:57 PM
2020-03-24 4:02:46 PM
EmmaSnow
Casual Listener
568 Views
1 replies
1 likes

568 Views
1 replies
1 likes

Unable to detect mp4 files in local files

PlanFreeCountryHong Kong DevicePCOperating SystemWindows 7 My Question or IssueI downloaded mp4 files into the local files, but Spotify isn't detecting them, those files aren't showing up under the local files section. Spotify can detect and play the...

Megarboh
Regular
Plan Free Country Hong Kong Device PC Operating System Windows 7 My Question or Issue I downloaded mp4 files into the local files, but Spotify isn't detecting them, those fil...
2020-03-23 4:11:23 PM
2020-03-24 2:27:42 PM
Sebasty
Community Legend
4066 Views
1 replies
0 likes
local files
local files not syncing
local files unplayable
mp4

4066 Views
1 replies
0 likes

Superuser Contribution Empty playlists or Grayed out playlists

My account seems to be **bleep** up totally.Especially on the desktop computer. Problems:1. My Discover Weekly isn't updating for over 2 years. I did everything recommended here. like logging in and out, logging out from all the devices, uninstalling...

user-removed
Visitor
My account seems to be **bleep** up totally. Especially on the desktop computer. Problems: 1. My Discover Weekly isn't updating for over 2 years. I did everything recommended here. like lo...
2020-03-13 3:13:51 AM
2020-03-24 12:12:30 PM
user-removed
Not applicable
539 Views
2 replies
0 likes

539 Views
2 replies
0 likes

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