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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84025 Views

40 replies

68 likes

  • 84025 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796726 Views

505 replies

64 likes

  • 796726 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24182 Views

25 replies

7 likes

  • 24182 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3072 Views

0 replies

4 likes

  • 3072 Views
  • 0 replies
  • 4 likes

Solved!! Can't log in: "A Firewall may be blocking Spotify"

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it: 1. Reinstall Spotify2. Check firewall settings 3. Restart PC4. Checked country settings5. Disabled VP...

Casual Listener

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it:   1. Reinstall Spotify 2. Check firewall s...

BobSlee

Casual Listener

4598 Views

1 replies

0 likes

firewall
Log-in
  • 4598 Views
  • 1 replies
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Bug: Constant writes for creating download and user directories, cpu usage and unable to close

PlanFreeCountryUKDeviceAsus Republic of GamersOperating SystemWindows 10 My Question or IssueI'm using the windows desktop app. For the last 3 years it has taken a constant 10% of my cpu, even when idle, or the app is closed. Closing the app keeps th...

Newbie

Plan Free Country UK Device Asus Republic of Gamers Operating System Windows 10   My Question or Issue I'm using the windows desktop app. For the last 3 years it has taken a constant 1...

360 Views

0 replies

0 likes

  • 360 Views
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BUG no Windows 10 - Músicas Pulando

PlanFree/PremiumOperating SystemWindows 10Tenho o Spotify instalado no meu PC, porém as músicas ficam pulando simultâneamente o tempo todo e sozinhas, em uma velocidade muito rápida. A interface do windows que aparece no canto superior esquerdo fica ...

Visitor

Plan Free/Premium Operating System Windows 10 Tenho o Spotify instalado no meu PC, porém as músicas ficam pulando simultâneamente o tempo todo e sozinhas, em uma velocidade muito rápida. A interf...

OneByBoo

Roadie

1666 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Finding artists

PlanFreeCountry DeviceanyOperating Systemany My Question or IssueI'm looking for albums from John Zorn. I first search via Google and that gave me several links. However if i open Spotify (desktop and Android) and i search for John Zorn i do not find...

Casual Listener

Plan Free Country   Device any Operating System any   My Question or Issue I'm looking for albums from John Zorn. I first search via Google and that gave me several links. However...

AeroZ

Composer

701 Views

3 replies

0 likes

  • 701 Views
  • 3 replies
  • 0 likes

Superuser Contribution One song always stuck in the top

Plan - PremiumCountry - Israel Device - Windows 10 My Question or IssueWhen I am sorting by date (last that added)i have one song that is in the top of the list that was added 4 years ago

Casual Listener

  Plan - Premium Country - Israel   Device - Windows 10   My Question or Issue When I am sorting by date (last that added) i have one song that is in the top of the l...

Ivan

Spotify Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Friends activity only shows 3 friends

Hey guys, what's up?So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option "show more friends", it says "find friends" instead....

Newbie

Hey guys, what's up? So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option...

melshahat

Visitor

2590 Views

2 replies

1 likes

  • 2590 Views
  • 2 replies
  • 1 likes

Spotify keeps crashing when I open it

PlanFreeCountryEnglandDeviceHPOperating SystemWindows 10 My Question or IssueWhenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still wouldn't open. I reinstalled Spotify, but it did the same thing. What shoul...

Casual Listener

Plan Free Country England Device HP Operating System Windows 10   My Question or Issue Whenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still...

OneByBoo

Roadie

888 Views

1 replies

1 likes

  • 888 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't remove a podcast from my playlist.

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my playlist. They are just appearing in desktop app i cant...

Visitor

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my play...

Ivan

Spotify Legend

1369 Views

1 replies

0 likes

  • 1369 Views
  • 1 replies
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Solved!!Superuser Contribution Playing music on the installed Spotify app crashes and reboots computer

PlanPremiumCountryRomaniaDeviceWindows 10, 16 Ram, Ryzen 5My Question or IssueWhenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several seconds before everything freezes, makes a buzzing noise and reb...

Visitor

Plan Premium Country Romania Device Windows 10, 16 Ram, Ryzen 5 My Question or Issue Whenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several...

Ivan

Spotify Legend

1489 Views

1 replies

0 likes

Crash
windows10
  • 1489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays one random song which cannot be switched

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10 Hi,I have a problem that one specific random song , let me call it X , cannot be switched, or turned off. As I said, no matter which song I choose to play, no matter which playlist it is fro...

Casual Listener

  Plan Premium Country  Israel Device PC Operating System Windows 10   Hi, I have a problem that one specific random song , let me call it X , cannot be switched, or turne...

Mario

Spotify Legend

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
  • 0 likes

Superuser Contribution Computer crashes when spotify is opened

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I tried reinstalling spotify and installing the pc versio...

Casual Listener

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I trie...

Elena

Moderator

2350 Views

4 replies

0 likes

  • 2350 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song skipping and no playlist control.

PlanPremiumCountryAustaliaDevicePCOperating SystemWindows 10 My Question or IssueHi, somewhat recently I have been experiencing an issue with the desktop app, where I have no control over my playlist.By this I mean that the only playlist that I can p...

Casual Listener

Plan Premium Country Austalia Device PC Operating System Windows 10   My Question or Issue Hi, somewhat recently I have been experiencing an issue with the desktop app, where I have no...

kb583a-86_3h8

Casual Listener

1597 Views

2 replies

1 likes

music controls
PC
Song skipping
Windows 10
  • 1597 Views
  • 2 replies
  • 1 likes

Spotify app goes into other monitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now that there's a tiny sliver of it on there. Is there...

Visitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now ...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Cannot Access Local FilesOn Another Device

I am using Spotify Premium in the USA The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro. My Question or Issue:My local files are on the Macbook Pro and have been successfully uploaded to the spotify app...

Newbie

I am using Spotify Premium in the USA   The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro.   My Question or Issue: My local files are on...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Playlists]

PlanPremiumCountry DeviceiPhone XS MaxOperating SystemWindows 8.1 My Question or IssueSpotify keeps adding songs randomly from one playlist to another (in the screenshot it's the songs that have been added the most recently). This has been happening ...

Visitor

Plan Premium Country   Device iPhone XS Max Operating System Windows 8.1   My Question or Issue Spotify keeps adding songs randomly from one playlist to another (in the screenshot...

Ivan

Spotify Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Potential Spotify Malware

PlanFreeCountryUnited StatesDevice(iPhone 5, HP Laptop)Operating System(iOS 10, Windows 10 Home) My Question or IssueI don't know why this happened, but this morning when I opened Spotify my desktop was cluttered with empty folders. 1 folder had some...

Casual Listener

  Plan Free Country United States Device (iPhone 5, HP Laptop) Operating System (iOS 10, Windows 10 Home)   My Question or Issue I don't know why this happened, but this morning ...

MusicBoy12

Casual Listener

990 Views

1 replies

0 likes

  • 990 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly set volume to zero, active repeat and change playlist

PlanFreeCountrySpainDeviceDeskTop Operating SystemWindows 10 My Question or IssueRandonly, while I'm listening music, the sound stop. When I look the app, I see the volume set to 0, the "repeat one" option actived and playing a unkowned album. This h...

Visitor

Plan Free Country Spain Device DeskTop  Operating System Windows 10   My Question or Issue Randonly,  while I'm listening music, the sound stop. When I look the app, I see th...

Ivan

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Malware Windows 10 Version

PlanPremiumCountryItalyDevices(Windows, iPhone, Android)Operating Systems(iOS 10, Android Pie, Windows 10,etc.) My Question or IssueToday BitDefender notified me that there was a malware in the AppData\Local\ folder. There's an image below that shows...

Visitor

Plan Premium Country Italy Devices (Windows, iPhone, Android) Operating Systems (iOS 10, Android Pie, Windows 10,etc.)   My Question or Issue Today BitDefender notified me that th...

OneByBoo

Roadie

1062 Views

1 replies

0 likes

BitDefender
malware
Premium
Virus
  • 1062 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps pausing on laptop

PlanPremiumCountryThe NetherlandsDeviceLaptop, windows 10My Question or IssueMy spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few months now, but it's been happening since yesterday.My laptop is o...

Casual Listener

Plan Premium Country The Netherlands Device Laptop, windows 10 My Question or Issue My spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few m...

Nico

Community Legend

8175 Views

6 replies

1 likes

  • 8175 Views
  • 6 replies
  • 1 likes

How do I stop Spotify from accessing my Local Files?

PlanFree CountryUnited Kingdom DeviceLenovo Yoga 2 Operating SystemWindows 10 My question:Hi there, I recently installed Spotify on my Windows desktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I...

Newbie

Plan Free   Country United Kingdom   Device Lenovo Yoga 2   Operating System Windows 10   My question: Hi there,   I recently installed Spotify on my Windows d...

1265 Views

0 replies

1 likes

Desktop
local files
PC
Privacy
Windows 10
  • 1265 Views
  • 0 replies
  • 1 likes