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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84118 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797964 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24462 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3096 Views

0 replies

4 likes

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Desktop overlay on when using media keys despite being off in the settings.

The desktop overlay when using the media button keys has turned itself on again (despite being off in the settings) Tried restarting the app and PC and it's still there. It's really, really annoying and it's not even showing the song name so it must ...

Newbie

The desktop overlay when using the media button keys has turned itself on again (despite being off in the settings) Tried restarting the app and PC and it's still there.   It's really, really ...

397 Views

0 replies

0 likes

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Spotify Connect doesnt connect to new Denon device anymore

Dear Spotty, I've recently bought a Denon AVR-2600H, which is compatible with you. So, this worked for 1 month, but now suddenly I can't use spotify connect anymore on this device. I've checked the wifi connection from the Denon device: thats okay. I...

Visitor

Dear Spotty,   I've recently bought a Denon AVR-2600H, which is compatible with you. So, this worked for 1 month, but now suddenly I can't use spotify connect anymore on this device. I've chec...

381 Views

0 replies

1 likes

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Solved!! Can't vote/rate songs.

Hello for everyone!PlanPremium for university studentsCountryHungaryDeviceDesktop version 1.1.3.259.g8172f63a (I think...)Operating SystemWindows 10 (pro) My Question or IssueI can't vote/rate songs individually (what I like), but I see others votes ...

Casual Listener

Hello for everyone! Plan Premium for university students Country Hungary Device Desktop version 1.1.3.259.g8172f63a (I think...) Operating System Windows 10 (pro)   My Question ...

0018andrew

Casual Listener

1770 Views

2 replies

0 likes

rate
Vote
  • 1770 Views
  • 2 replies
  • 0 likes

Solved!! Can't log in: "A Firewall may be blocking Spotify"

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it: 1. Reinstall Spotify2. Check firewall settings 3. Restart PC4. Checked country settings5. Disabled VP...

Casual Listener

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it:   1. Reinstall Spotify 2. Check firewall s...

BobSlee

Casual Listener

4601 Views

1 replies

0 likes

firewall
Log-in
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Bug: Constant writes for creating download and user directories, cpu usage and unable to close

PlanFreeCountryUKDeviceAsus Republic of GamersOperating SystemWindows 10 My Question or IssueI'm using the windows desktop app. For the last 3 years it has taken a constant 10% of my cpu, even when idle, or the app is closed. Closing the app keeps th...

Newbie

Plan Free Country UK Device Asus Republic of Gamers Operating System Windows 10   My Question or Issue I'm using the windows desktop app. For the last 3 years it has taken a constant 1...

360 Views

0 replies

0 likes

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BUG no Windows 10 - Músicas Pulando

PlanFree/PremiumOperating SystemWindows 10Tenho o Spotify instalado no meu PC, porém as músicas ficam pulando simultâneamente o tempo todo e sozinhas, em uma velocidade muito rápida. A interface do windows que aparece no canto superior esquerdo fica ...

Visitor

Plan Free/Premium Operating System Windows 10 Tenho o Spotify instalado no meu PC, porém as músicas ficam pulando simultâneamente o tempo todo e sozinhas, em uma velocidade muito rápida. A interf...

OneByBoo

Roadie

1666 Views

1 replies

0 likes

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  • 1 replies
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Finding artists

PlanFreeCountry DeviceanyOperating Systemany My Question or IssueI'm looking for albums from John Zorn. I first search via Google and that gave me several links. However if i open Spotify (desktop and Android) and i search for John Zorn i do not find...

Casual Listener

Plan Free Country   Device any Operating System any   My Question or Issue I'm looking for albums from John Zorn. I first search via Google and that gave me several links. However...

AeroZ

Composer

704 Views

3 replies

0 likes

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Superuser Contribution One song always stuck in the top

Plan - PremiumCountry - Israel Device - Windows 10 My Question or IssueWhen I am sorting by date (last that added)i have one song that is in the top of the list that was added 4 years ago

Casual Listener

  Plan - Premium Country - Israel   Device - Windows 10   My Question or Issue When I am sorting by date (last that added) i have one song that is in the top of the l...

Ivan

Spotify Legend

520 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Friends activity only shows 3 friends

Hey guys, what's up?So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option "show more friends", it says "find friends" instead....

Newbie

Hey guys, what's up? So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option...

melshahat

Visitor

2591 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Spotify keeps crashing when I open it

PlanFreeCountryEnglandDeviceHPOperating SystemWindows 10 My Question or IssueWhenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still wouldn't open. I reinstalled Spotify, but it did the same thing. What shoul...

Casual Listener

Plan Free Country England Device HP Operating System Windows 10   My Question or Issue Whenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still...

OneByBoo

Roadie

890 Views

1 replies

1 likes

  • 890 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't remove a podcast from my playlist.

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my playlist. They are just appearing in desktop app i cant...

Visitor

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my play...

Ivan

Spotify Legend

1373 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Playing music on the installed Spotify app crashes and reboots computer

PlanPremiumCountryRomaniaDeviceWindows 10, 16 Ram, Ryzen 5My Question or IssueWhenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several seconds before everything freezes, makes a buzzing noise and reb...

Visitor

Plan Premium Country Romania Device Windows 10, 16 Ram, Ryzen 5 My Question or Issue Whenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several...

Ivan

Spotify Legend

1489 Views

1 replies

0 likes

Crash
windows10
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Superuser Contribution Spotify plays one random song which cannot be switched

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10 Hi,I have a problem that one specific random song , let me call it X , cannot be switched, or turned off. As I said, no matter which song I choose to play, no matter which playlist it is fro...

Casual Listener

  Plan Premium Country  Israel Device PC Operating System Windows 10   Hi, I have a problem that one specific random song , let me call it X , cannot be switched, or turne...

Mario

Spotify Legend

874 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Computer crashes when spotify is opened

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I tried reinstalling spotify and installing the pc versio...

Casual Listener

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I trie...

Elena

Moderator

2350 Views

4 replies

0 likes

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Superuser Contribution Song skipping and no playlist control.

PlanPremiumCountryAustaliaDevicePCOperating SystemWindows 10 My Question or IssueHi, somewhat recently I have been experiencing an issue with the desktop app, where I have no control over my playlist.By this I mean that the only playlist that I can p...

Casual Listener

Plan Premium Country Austalia Device PC Operating System Windows 10   My Question or Issue Hi, somewhat recently I have been experiencing an issue with the desktop app, where I have no...

kb583a-86_3h8

Casual Listener

1598 Views

2 replies

1 likes

music controls
PC
Song skipping
Windows 10
  • 1598 Views
  • 2 replies
  • 1 likes

Spotify app goes into other monitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now that there's a tiny sliver of it on there. Is there...

Visitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now ...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
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Cannot Access Local FilesOn Another Device

I am using Spotify Premium in the USA The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro. My Question or Issue:My local files are on the Macbook Pro and have been successfully uploaded to the spotify app...

Newbie

I am using Spotify Premium in the USA   The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro.   My Question or Issue: My local files are on...

396 Views

0 replies

0 likes

  • 396 Views
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Superuser Contribution [Playlists]

PlanPremiumCountry DeviceiPhone XS MaxOperating SystemWindows 8.1 My Question or IssueSpotify keeps adding songs randomly from one playlist to another (in the screenshot it's the songs that have been added the most recently). This has been happening ...

Visitor

Plan Premium Country   Device iPhone XS Max Operating System Windows 8.1   My Question or Issue Spotify keeps adding songs randomly from one playlist to another (in the screenshot...

Ivan

Spotify Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
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Potential Spotify Malware

PlanFreeCountryUnited StatesDevice(iPhone 5, HP Laptop)Operating System(iOS 10, Windows 10 Home) My Question or IssueI don't know why this happened, but this morning when I opened Spotify my desktop was cluttered with empty folders. 1 folder had some...

Casual Listener

  Plan Free Country United States Device (iPhone 5, HP Laptop) Operating System (iOS 10, Windows 10 Home)   My Question or Issue I don't know why this happened, but this morning ...

MusicBoy12

Casual Listener

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
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Superuser Contribution Randomly set volume to zero, active repeat and change playlist

PlanFreeCountrySpainDeviceDeskTop Operating SystemWindows 10 My Question or IssueRandonly, while I'm listening music, the sound stop. When I look the app, I see the volume set to 0, the "repeat one" option actived and playing a unkowned album. This h...

Visitor

Plan Free Country Spain Device DeskTop  Operating System Windows 10   My Question or Issue Randonly,  while I'm listening music, the sound stop. When I look the app, I see th...

Ivan

Spotify Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes