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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81310 Views

40 replies

68 likes

  • 81310 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777640 Views

503 replies

64 likes

  • 777640 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18456 Views

19 replies

5 likes

  • 18456 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2811 Views

0 replies

4 likes

  • 2811 Views
  • 0 replies
  • 4 likes

Superuser Contribution One song always stuck in the top

Plan - PremiumCountry - Israel Device - Windows 10 My Question or IssueWhen I am sorting by date (last that added)i have one song that is in the top of the list that was added 4 years ago

Casual Listener

  Plan - Premium Country - Israel   Device - Windows 10   My Question or Issue When I am sorting by date (last that added) i have one song that is in the top of the l...

Ivan

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Friends activity only shows 3 friends

Hey guys, what's up?So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option "show more friends", it says "find friends" instead....

Newbie

Hey guys, what's up? So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option...

melshahat

Visitor

2572 Views

2 replies

1 likes

  • 2572 Views
  • 2 replies
  • 1 likes

Spotify keeps crashing when I open it

PlanFreeCountryEnglandDeviceHPOperating SystemWindows 10 My Question or IssueWhenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still wouldn't open. I reinstalled Spotify, but it did the same thing. What shoul...

Casual Listener

Plan Free Country England Device HP Operating System Windows 10   My Question or Issue Whenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still...

OneByBoo

Roadie

882 Views

1 replies

1 likes

  • 882 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't remove a podcast from my playlist.

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my playlist. They are just appearing in desktop app i cant...

Visitor

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my play...

Ivan

Spotify Legend

1365 Views

1 replies

0 likes

  • 1365 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing music on the installed Spotify app crashes and reboots computer

PlanPremiumCountryRomaniaDeviceWindows 10, 16 Ram, Ryzen 5My Question or IssueWhenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several seconds before everything freezes, makes a buzzing noise and reb...

Visitor

Plan Premium Country Romania Device Windows 10, 16 Ram, Ryzen 5 My Question or Issue Whenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several...

Ivan

Spotify Legend

1481 Views

1 replies

0 likes

Crash
windows10
  • 1481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays one random song which cannot be switched

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10 Hi,I have a problem that one specific random song , let me call it X , cannot be switched, or turned off. As I said, no matter which song I choose to play, no matter which playlist it is fro...

Casual Listener

  Plan Premium Country  Israel Device PC Operating System Windows 10   Hi, I have a problem that one specific random song , let me call it X , cannot be switched, or turne...

Mario

Spotify Legend

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

Superuser Contribution Computer crashes when spotify is opened

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I tried reinstalling spotify and installing the pc versio...

Casual Listener

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I trie...

Elena

Moderator

2326 Views

4 replies

0 likes

  • 2326 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song skipping and no playlist control.

PlanPremiumCountryAustaliaDevicePCOperating SystemWindows 10 My Question or IssueHi, somewhat recently I have been experiencing an issue with the desktop app, where I have no control over my playlist.By this I mean that the only playlist that I can p...

Casual Listener

Plan Premium Country Austalia Device PC Operating System Windows 10   My Question or Issue Hi, somewhat recently I have been experiencing an issue with the desktop app, where I have no...

kb583a-86_3h8

Casual Listener

1586 Views

2 replies

1 likes

music controls
PC
Song skipping
Windows 10
  • 1586 Views
  • 2 replies
  • 1 likes

Spotify app goes into other monitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now that there's a tiny sliver of it on there. Is there...

Visitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now ...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Cannot Access Local FilesOn Another Device

I am using Spotify Premium in the USA The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro. My Question or Issue:My local files are on the Macbook Pro and have been successfully uploaded to the spotify app...

Newbie

I am using Spotify Premium in the USA   The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro.   My Question or Issue: My local files are on...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Playlists]

PlanPremiumCountry DeviceiPhone XS MaxOperating SystemWindows 8.1 My Question or IssueSpotify keeps adding songs randomly from one playlist to another (in the screenshot it's the songs that have been added the most recently). This has been happening ...

Visitor

Plan Premium Country   Device iPhone XS Max Operating System Windows 8.1   My Question or Issue Spotify keeps adding songs randomly from one playlist to another (in the screenshot...

Ivan

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Potential Spotify Malware

PlanFreeCountryUnited StatesDevice(iPhone 5, HP Laptop)Operating System(iOS 10, Windows 10 Home) My Question or IssueI don't know why this happened, but this morning when I opened Spotify my desktop was cluttered with empty folders. 1 folder had some...

Casual Listener

  Plan Free Country United States Device (iPhone 5, HP Laptop) Operating System (iOS 10, Windows 10 Home)   My Question or Issue I don't know why this happened, but this morning ...

MusicBoy12

Casual Listener

974 Views

1 replies

0 likes

  • 974 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly set volume to zero, active repeat and change playlist

PlanFreeCountrySpainDeviceDeskTop Operating SystemWindows 10 My Question or IssueRandonly, while I'm listening music, the sound stop. When I look the app, I see the volume set to 0, the "repeat one" option actived and playing a unkowned album. This h...

Visitor

Plan Free Country Spain Device DeskTop  Operating System Windows 10   My Question or Issue Randonly,  while I'm listening music, the sound stop. When I look the app, I see th...

Ivan

Spotify Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Malware Windows 10 Version

PlanPremiumCountryItalyDevices(Windows, iPhone, Android)Operating Systems(iOS 10, Android Pie, Windows 10,etc.) My Question or IssueToday BitDefender notified me that there was a malware in the AppData\Local\ folder. There's an image below that shows...

Visitor

Plan Premium Country Italy Devices (Windows, iPhone, Android) Operating Systems (iOS 10, Android Pie, Windows 10,etc.)   My Question or Issue Today BitDefender notified me that th...

OneByBoo

Roadie

1048 Views

1 replies

0 likes

BitDefender
malware
Premium
Virus
  • 1048 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps pausing on laptop

PlanPremiumCountryThe NetherlandsDeviceLaptop, windows 10My Question or IssueMy spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few months now, but it's been happening since yesterday.My laptop is o...

Casual Listener

Plan Premium Country The Netherlands Device Laptop, windows 10 My Question or Issue My spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few m...

Nico

Community Legend

8092 Views

6 replies

1 likes

  • 8092 Views
  • 6 replies
  • 1 likes

How do I stop Spotify from accessing my Local Files?

PlanFree CountryUnited Kingdom DeviceLenovo Yoga 2 Operating SystemWindows 10 My question:Hi there, I recently installed Spotify on my Windows desktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I...

Newbie

Plan Free   Country United Kingdom   Device Lenovo Yoga 2   Operating System Windows 10   My question: Hi there,   I recently installed Spotify on my Windows d...

1253 Views

0 replies

1 likes

Desktop
local files
PC
Privacy
Windows 10
  • 1253 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can only see first four songs in Liked Songs

On the Windows app, I can only see the first four songs I've liked on Spotify. PlanPremiumCountryUKDeviceFirst gen Surface LaptopOperating SystemWindows 10 My Question or Issue

Newbie

On the Windows app, I can only see the first four songs I've liked on Spotify.      Plan Premium Country UK Device First gen Surface Laptop Operating System Windows 10 &nbsp...

Ivan

Spotify Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entire listening history gets added to a playlist for seemingly no reason

PlanPremium, it happened when I was free too.Country DevicePCOperating SystemWindows 10 My Question or IssueThis has happened twice now, I will listen to whichever music because I'm doing something on the side and have it playing in the background - ...

Visitor

Plan Premium, it happened when I was free too. Country   Device PC Operating System Windows 10   My Question or Issue This has happened twice now, I will listen to whichever music...

Katerina

Spotify Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Solved!! I can't organize songs in a playlist

PlanPremiumCountryUSADeviceAlienware laptop (idk what kind)Operating SystemWindows 10 My Question or IssueThere is only one playlist that won't let me change the order of its songs. In all my other playlists this works just fine, and it works fine on...

Regular

Plan Premium Country USA Device Alienware laptop (idk what kind) Operating System Windows 10   My Question or Issue There is only one playlist that won't let me change the order of its...

Emilia_8

Community Legend

1023 Views

3 replies

0 likes

  • 1023 Views
  • 3 replies
  • 0 likes

Playlist Pictures

PlanPremiumCountryunited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I've always changed my playlist pictures as soon as I make a new one, but now the p...

Casual Listener

Plan Premium Country united States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So I'...

diab1a

Casual Listener

682 Views

4 replies

0 likes

  • 682 Views
  • 4 replies
  • 0 likes