Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 30594 Views
  • 72 replies
  • 24 likes
  • 30594 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61104 Views
  • 256 replies
  • 21 likes
  • 61104 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3829 Views
  • 1 replies
  • 6 likes
  • 3829 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143633 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143633 Views
  • 0 replies
  • 26 likes

desktop app keeps jumping back to start screen

my desktop app won't let me off the launch screen for more than a second. whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me right back to the lauch screen after it displays the screen ...

  • Casual Listener
  • my desktop app won't let me off the launch screen for more than a second.  whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me rig...
  • Toterman
  • Regular
  • 733 Views
  • 3 replies
  • 0 likes
  • 733 Views
  • 3 replies
  • 0 likes

Internet connection

PlanPremiumCountryUSADeviceLenovo Yoga X1Operating SystemWindows 10Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this message). Error code: 4 My Question or Issue

  • Casual Listener
  • Plan Premium Country USA Device Lenovo Yoga X1 Operating System Windows 10 Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this mes...
  • OneByBoo
  • Roadie
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Songs autoplaying

I am using the app on Windows.When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it can't be a connect issue.I have tried restarting the ...

  • Visitor
  • I am using the app on Windows. When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it ...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Solved!! No internet connection detected error code 4 in Windows 7

Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings, checked if my country is the right one on the web...

  • Casual Listener
  • Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings...
  • OneByBoo
  • Roadie
  • 3875 Views
  • 6 replies
  • 0 likes
  • 3875 Views
  • 6 replies
  • 0 likes

How To Turn Off Automatic Download on Desktop

PlanPremiumCountryGermanyDeviceDesktop-PCOperating SystemWindows 7 My Question or IssueHey there!I've had this issue for a while now which has stopped me from using Spotify on my PC at all. The issue is that I can't open Spotify without the applicati...

  • Newbie
  • Plan Premium Country Germany Device Desktop-PC Operating System Windows 7   My Question or Issue Hey there! I've had this issue for a while now which has stopped me from using Spotify...
  • 430 Views
  • 0 replies
  • 0 likes
  • 430 Views
  • 0 replies
  • 0 likes

How to uninstall spotify completely

How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with some servers when I run Spotify. I don't trust you an...

  • Regular
  • How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with so...
  • yfitops
  • Regular
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Why my computer freezes when I close spotify?

Never had this problem beforeI tried ctrl alt delete it didn't work. I had to restart it.My hard drive was being a slowpoke had to wait.

  • Gig Goer
  • Never had this problem before I tried ctrl alt delete it didn't work. I had to restart it. My hard drive was being a slowpoke had to wait.
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Download songs/albums only on one device

PlanPremiumCountryGreeceDeviceLaptopOperating SystemWindows 10 My Question or IssueHello, Is there an option that the downloaded songs & albums can be stored in only one device?I have downloaded some in my Android phone, where I need them, but I just...

  • Visitor
  •     Plan Premium Country Greece Device Laptop Operating System Windows 10   My Question or Issue Hello,  Is there an option that the downloaded songs & albums can...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Question 'Your Top Songs' Auto-Generated Playlists

DetailsPlan: PremiumCountry: NetherlandsOperating System: Windows 10 My Question or IssueDoes playing music offline count towards the total plays which decide which songs are put on the playlist each year?What counts as a play; is it just clicking on...

  • Regular
  • Details Plan: Premium Country: Netherlands Operating System: Windows 10   My Question or Issue Does playing music offline count towards the total plays which decide wh...
  • Dainank
  • Regular
  • 918 Views
  • 1 replies
  • 1 likes
  • algorithm
    your top songs
  • 918 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Viewing Folders as Public

Plan - PremiumCountry - USDevice - PCOperating System - Win10 x64 My Question or Issue: Are playlist folders meant to be visible when viewing the profile of a user that utilizes them?I started sorting my playlists into folders and sub-folders recentl...

  • Newbie
  • ...iew the "Public Playlists" tab under my public profile, or use the Web Player, all playlists are listed individually as if the folder system is gone. I may have a humble 11 followers, but to them my p...
  • Katerina
  • Spotify Legend
  • 7743 Views
  • 3 replies
  • 11 likes
  • 7743 Views
  • 3 replies
  • 11 likes

Can't Play Any Song

I tried to play a playlist by transferring it from my mobile device to desktop and since then I cannot play any music on desktop. I have just turned on my pc thus I don't think it's a restart issue. I have already closed and reopened the app on the d...

  • Casual Listener
  • I tried to play a playlist by transferring it from my mobile device to desktop and since then I cannot play any music on desktop. I have just turned on my pc thus I don't think it's a restart issue. ...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Spotify will start playing a song the play button is on but no noise comes out of spotify at all.

Plan freeFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System windows Winows 10 home(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI my issue is this some times not all the time spotify will sto...

  • Music Fan
  • Plan free Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System windows Winows 10 home (iOS 10, Android Oreo, Windows 10,etc.) &nbsp...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Spotify always boots on startup

Plan: PremiumCountry: USA Device: Issues occurs on multiple Windows 10 laptopsOperating System: Windows 10 My Question or IssueEvery time I boot my computer, spotify opens up. The option for opening automatically (under "Startup and Window Behaviour"...

  • Casual Listener
  • Plan: Premium Country: USA   Device: Issues occurs on multiple Windows 10 laptops Operating System: Windows 10   My Question or Issue Every time I boot my computer, sp...
  • Uaganzfar
  • Visitor
  • 804 Views
  • 4 replies
  • 1 likes
  • 804 Views
  • 4 replies
  • 1 likes

Any way to identify duplicates on two or more different playlists

So to exemplify, lets say i have two playlists:"Jazz A" which has my top-tier selections, and "Jazz B" which has my tier-b selections of the genreis there any way to check or cross-check playlists for duplicates, so if i want to add "Song 1" to "Jazz...

  • Casual Listener
  • So to exemplify, lets say i have two playlists: "Jazz A" which has my top-tier selections, and "Jazz B" which has my tier-b selections of the genre is there any way to check or cross-check playlist...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

ellipsis is not present in lengthy titled recommended songs

PlanPremiumCountryUSADevicewindows desktopOperating Systemwindows 8.1 My Question or IssueBug reporting- recommended songs does not parse long titles with an elipsis, unlike songs already in playlist.

d9977780919005bac963e9864a311042.png
  • Newbie
  •   Plan Premium Country USA Device windows desktop Operating System windows 8.1   My Question or Issue Bug reporting- recommended songs does not parse long titles with an elipsis,...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Spotify Windows 10 app lowers volume

PlanFreeCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10My Question or IssueOn the Windows 10 Spotify app, the volume keeps lowering to a point where I can't hear it. I've tried every solution I've found including checking and unchecki...

  • Visitor
  • Plan Free Country United States Device Dell Laptop Operating System Windows 10 My Question or Issue On the Windows 10 Spotify app, the volume keeps lowering to a point where I can't hear it....
  • Kejoz
  • Visitor
  • 829 Views
  • 2 replies
  • 2 likes
  • 829 Views
  • 2 replies
  • 2 likes

Regression in 1.1.18.611: Window title doesn't show currently playing track

This has been an issue before: https://community.spotify.com/t5/Implemented-Ideas/Bring-back-artist-song-info-in-the-title-bar-Desktop/idi-p/1038937Please fix this ASAP, the Windows client is unusable for me right now.

  • Casual Listener
  • This has been an issue before: https://community.spotify.com/t5/Implemented-Ideas/Bring-back-artist-song-info-in-the-title-bar-Desktop/idi-p/1038937 Please fix this ASAP, the Windows client is ...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Liked Songs playing in shuffled order even when shuffle is off

PlanPremium For StudentsCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm a guy who likes to go through his songs artist by artist. The problem I'm having at the moment is that sometimes after one song plays, Spotify...

  • Visitor
  • Plan Premium For Students Country United States Device Desktop Operating System Windows 10   My Question or Issue I'm a guy who likes to go through his songs artist by artist. The prob...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Solved!! "Spotify can't play this right ow. If you have the file on your computer you can import it"

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI found a cool song that I whould like to add to my playlist, but when I try to play it spotify gives me the message "Spotify can't play this right ow. If you have the fil...

  • Casual Listener
  • Plan Premium Country Brazil Device PC Operating System Windows 10   My Question or Issue I found a cool song that I whould like to add to my playlist, but when I try to play it spotify...
  • OneByBoo
  • Roadie
  • 946 Views
  • 3 replies
  • 0 likes
  • 946 Views
  • 3 replies
  • 0 likes

Volume randomly going back up after being aadjusted

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10Randomly while im playing a game or browsing the internet, my spotify volume bar will adjust itself to the volume it was at when it first opened (which is the max volume).

  • Casual Listener
  •   Plan Premium Country USA Device Desktop Operating System Windows 10 Randomly while im playing a game or browsing the internet, my spotify volume bar will adjust itself to the volume i...
  • 428 Views
  • 0 replies
  • 0 likes
  • Desktop
    Volume Control
    Windows 10
  • 428 Views
  • 0 replies
  • 0 likes