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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 136975 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53213 Views
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  • Windows
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Spotify cant play this right now. Windows 7

PlanPremium FamilyCountryUSADeviceWindows 7 My Question or Issue:Whenever I try to play music on my Windows 7 desktop app, I get the error message 'Spotify can't play this right now. If you have the file on your computer you can import it." I have tr...

  • Newbie
  •   Plan Premium Family Country USA Device Windows 7    My Question or Issue: Whenever I try to play music on my Windows 7 desktop app, I get the error message 'Spotify can't pl...
  • Dragson78
  • Newbie
  • 773 Views
  • 1 replies
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  • 773 Views
  • 1 replies
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Troubleshooting with desktop app

PlanPremiumCountryFranceDeviceIphone, Android, windows & Denon Ceol N10My Question or IssueHy everyone,Since I uptdate desktop app for Win10, I am connected on my account but I cannot use several features: my Denon appears in available devices but co...

  • Newbie
  • Plan Premium Country France Device Iphone, Android, windows & Denon Ceol N10 My Question or Issue Hy everyone, Since I uptdate desktop app for Win10, I am connected on my account but I ca...
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  • 381 Views
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Favorite Songs - All to ONE Playlist

I am trying to take all my songs I have favorited and put them into a playlist... Ctrl+Clicking or Shift + Clicking the top and bottom no longer works like it used to?

  • Newbie
  • I am trying to take all my songs I have favorited and put them into a playlist... Ctrl+Clicking or Shift + Clicking the top and bottom no longer works like it used to?
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  • 370 Views
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Syncronization between Windows Desktop and iPhone

PlanFreeDeviceiPhone SEOperating SystemiOS 10, Windows 10My Question or IssueMy desktop and iphone versions of Spotify are not syncronized at all. I think I read that it's not possible with a Free account. Is that true? Also, I don't understand why o...

  • Newbie
  • Plan Free Device iPhone SE Operating System iOS 10, Windows 10 My Question or Issue My desktop and iphone versions of Spotify are not syncronized at all. I think I read that it's not possible ...
  • OneByBoo
  • Community Legend
  • 492 Views
  • 1 replies
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  • 492 Views
  • 1 replies
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Side bar expands on long names

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueThe side bar that displays the 'Home' link, Your Library, Playlist, etc, keeps expanding when my mouse hovers past a long name. There are a few playlist that have long names. ...

  • Newbie
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue The side bar that displays the 'Home' link, Your Library, Playlist, etc, keeps expanding when my mo...
  • 452 Views
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  • 452 Views
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Cannot Add Songs to Playlist

PlanFree/Premium PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or IssueWhen I copy the link to a song (with the intention of adding it to ...

  • Casual Listener
  • Plan Free/Premium Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10   M...
  • roots_and_roads
  • Casual Listener
  • 1615 Views
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  • 1615 Views
  • 4 replies
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Modern Slavery Ad plays then Spotify stops working

PlanFree/PremiumCountry UK Device Google, Laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify works, but as soon as the Modern Slavery advert comes o...

  • Casual Listener
  • Plan Free/Premium Country UK   Device Google, Laptop  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) &n...
  • f_wxo-4ci8nz
  • Casual Listener
  • 481 Views
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Solved!!Superuser Contribution Spotify Premium does not work on Windows 10

PlanPremiumCountryCanadaDeviceDell Inspiron 3650Operating SystemWindows 10, 64 bit OSMy Question or IssueHello all. Last night, I noticed that my Spotify is no longer working. Upon launching the client on my PC, the Spotify window opens momentarily (...

  • Newbie
  • Plan Premium Country Canada Device Dell Inspiron 3650 Operating System Windows 10, 64 bit OS My Question or Issue Hello all. Last night, I noticed that my Spotify is no longer working. Upon ...
  • Peter
  • Spotify Legend
  • 1556 Views
  • 1 replies
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  • tech support
  • 1556 Views
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Superuser Contribution Disable local files still not working??

Goddamit Spotify! Your total disregard for fixing glitches is quite staggering. Disabling local files STILL NOT WORKING! I've seen threads complaining about this going back years (just like the inability to reset profile names, without having a tech ...

  • Visitor
  • Goddamit Spotify! Your total disregard for fixing glitches is quite staggering. Disabling local files STILL NOT WORKING! I've seen threads complaining about this going back years (just like the inabi...
  • Peter
  • Spotify Legend
  • 573 Views
  • 1 replies
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  • 573 Views
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Superuser Contribution Missing dislike button on Windows Version

hey i Missing my dislike Button in the Windows Version from Spotify. How should I adjust my mixtapes, if I can no longer dislike song, which I do not like? at "mix for the Week" & "Replease Radar" i have a dislike button, but it's not works. the song...

  • Casual Listener
  • hey i Missing my dislike Button in the Windows Version from Spotify. How should I adjust my mixtapes, if I can no longer dislike song, which I do not like? at "mix for the Week" & "Replease Radar...
  • Peter
  • Spotify Legend
  • 580 Views
  • 2 replies
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  • 580 Views
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remove songs from library

PlanPremiumCountryUSADeviceNote 9Operating SystemWindows 10 My Question or IssueJust recently, I have been unable to remove songs from my library. I select "remove song from library" or I would hit the "x" near song. Doesn't work. All it does is put ...

  • Newbie
  • Plan Premium Country USA Device Note 9 Operating System Windows 10   My Question or Issue Just recently, I have been unable to remove songs from my library.  I select "remove song...
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Superuser Contribution Waiting for connection, 2 active internet connections, won't download

PlanPremiumCountryUSDeviceDell 5290 2-in-1 w/ LTEOperating SystemWindows 10 My Question or IssueSpotify is acting like "Download over cellular" is turned off, but the Windows 10 version of this app does not include this switch as it's built in to the...

  • Newbie
  • Plan Premium Country US Device Dell 5290 2-in-1 w/ LTE Operating System Windows 10   My Question or Issue Spotify is acting like "Download over cellular" is turned off, but the Windows...
  • Peter
  • Spotify Legend
  • 642 Views
  • 1 replies
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  • 642 Views
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Superuser Contribution Songs on Windows don´t play

PlanFreeCountryGermanyDevicePcOperating SystemWindows My Question:If I want to play a song on the Spotify app it stops after a few seconds. In the internet the playback works! I've already tried everything Spotify helps to do! Please help me!

  • Newbie
  • Plan Free Country Germany Device Pc Operating System Windows   My Question: If I want to play a song on the Spotify app it stops after a few seconds. In the internet the playback wor...
  • Guido
  • Spotify Legend
  • 560 Views
  • 1 replies
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  • 560 Views
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Solved!!Superuser Contribution Wrong current song

Hello! Before I start, have to mention that I tend to sort all my playlists by their adding date so that the newest song I add is on top. I don't know how seriously to take this issue but lately, since the last update, I have encountered issue which ...

  • Music Fan
  • Hello!   Before I start, have to mention that I tend to sort all my playlists by their adding date so that the newest song I add is on top. I don't know how seriously to take this issue but la...
  • Guido
  • Spotify Legend
  • 763 Views
  • 3 replies
  • 1 likes
  • 763 Views
  • 3 replies
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Superuser Contribution Action keys only work for chrome

When i use my action keys they start playing random videos i have open on chrome on youtube and just completely ignore spotify how do i fix this?

  • Newbie
  • When i use my action keys they start playing random videos i have open on chrome on youtube and just completely ignore spotify how do i fix this?
  • Guido
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
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So **bleep** confused

PlanFree but planning to go PremiumCountryCanada DeviceIPhone 7 plus and LaptopOperating SystemIOS 12 and Windows 10 My Question or Issue Alright so i used spotify in the past however i’m deciding to come back to it (with a fresh account) however whe...

  • Casual Listener
  • Plan Free but planning to go Premium Country Canada   Device IPhone 7 plus and Laptop Operating System IOS 12 and Windows 10   My Question or Issue   Alright so i used spot...
  • 221 Views
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  • 221 Views
  • 0 replies
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Can't add songs to playlists

PlanFreeCountryUnited statesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to be able to add songs to any playlist I made, now it seems I can't do that anymo...

  • Casual Listener
  • Plan Free Country United states Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used t...
  • Orangeluigi
  • Casual Listener
  • 2740 Views
  • 6 replies
  • 5 likes
  • 2740 Views
  • 6 replies
  • 5 likes

Hay canciones que no puedo escuchar en mi pc y en otros dispositivos si

Hay canciones de no importa que artista sea no puedo escucharlas en mi computadora, pero entro desde cualquier otro dispositivo, sea mi celular u otra computadora y puedo escucharlo todo. Ya desinstale spotify como 5 veces y siempre pasa lo mismo Pla...

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  • Newbie
  • Hay canciones de no importa que artista sea no puedo escucharlas en mi computadora, pero entro desde cualquier otro dispositivo, sea mi celular u otra computadora y puedo escucharlo todo. Ya desinsta...
  • 705 Views
  • 0 replies
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  • 705 Views
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Local files won't sync with songs on the cloud

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S10Operating SystemWindows 10 My Question or IssueI have added my local files with Spotify, but it won't sync them with the ones on the cloud. I know for sure that those albums exist on Spotify, because ...

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  • Newbie
  • Plan Premium Country Bulgaria Device Samsung Galaxy S10 Operating System Windows 10   My Question or Issue I have added my local files with Spotify, but it won't sync them with the one...
  • 750 Views
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  • Cover Art
    local files
    Sync issue
  • 750 Views
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Windows client not playing any music. Works on all other platforms though.

Hey there.. There's an issue since today with my WindowsClient. It doen't play ANY of my music. No matter if it's my own playlist or an official one. Trying on my browser on the same PC, it starts playing immediately. Same if I start on my Android ph...

  • Regular
  • Hey there..   There's an issue since today with my WindowsClient. It doen't play ANY of my music. No matter if it's my own playlist or an official one.    Trying on my browser on t...
  • drmark69
  • Newbie
  • 560 Views
  • 1 replies
  • 1 likes
  • 560 Views
  • 1 replies
  • 1 likes