Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83100 Views

40 replies

68 likes

  • 83100 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788497 Views

503 replies

64 likes

  • 788497 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21943 Views

22 replies

6 likes

  • 21943 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
  • 0 replies
  • 4 likes

Finding artists

PlanFreeCountry DeviceanyOperating Systemany My Question or IssueI'm looking for albums from John Zorn. I first search via Google and that gave me several links. However if i open Spotify (desktop and Android) and i search for John Zorn i do not find...

Casual Listener

Plan Free Country   Device any Operating System any   My Question or Issue I'm looking for albums from John Zorn. I first search via Google and that gave me several links. However...

AeroZ

Composer

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
  • 0 likes

Superuser Contribution One song always stuck in the top

Plan - PremiumCountry - Israel Device - Windows 10 My Question or IssueWhen I am sorting by date (last that added)i have one song that is in the top of the list that was added 4 years ago

Casual Listener

  Plan - Premium Country - Israel   Device - Windows 10   My Question or Issue When I am sorting by date (last that added) i have one song that is in the top of the l...

Ivan

Spotify Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Friends activity only shows 3 friends

Hey guys, what's up?So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option "show more friends", it says "find friends" instead....

Newbie

Hey guys, what's up? So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option...

melshahat

Visitor

2586 Views

2 replies

1 likes

  • 2586 Views
  • 2 replies
  • 1 likes

Spotify keeps crashing when I open it

PlanFreeCountryEnglandDeviceHPOperating SystemWindows 10 My Question or IssueWhenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still wouldn't open. I reinstalled Spotify, but it did the same thing. What shoul...

Casual Listener

Plan Free Country England Device HP Operating System Windows 10   My Question or Issue Whenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still...

OneByBoo

Roadie

886 Views

1 replies

1 likes

  • 886 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't remove a podcast from my playlist.

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my playlist. They are just appearing in desktop app i cant...

Visitor

I've got a playlist with 230 followers. But i also got a problem with editing songs. I added some podcasts in this playlist but then they are deleted from spotify, now i cant remove them from my play...

Ivan

Spotify Legend

1369 Views

1 replies

0 likes

  • 1369 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing music on the installed Spotify app crashes and reboots computer

PlanPremiumCountryRomaniaDeviceWindows 10, 16 Ram, Ryzen 5My Question or IssueWhenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several seconds before everything freezes, makes a buzzing noise and reb...

Visitor

Plan Premium Country Romania Device Windows 10, 16 Ram, Ryzen 5 My Question or Issue Whenever I use the Spotify App(from windows store or the installer) and I play a song, it plays for several...

Ivan

Spotify Legend

1485 Views

1 replies

0 likes

Crash
windows10
  • 1485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays one random song which cannot be switched

PlanPremiumCountry IsraelDevicePCOperating SystemWindows 10 Hi,I have a problem that one specific random song , let me call it X , cannot be switched, or turned off. As I said, no matter which song I choose to play, no matter which playlist it is fro...

Casual Listener

  Plan Premium Country  Israel Device PC Operating System Windows 10   Hi, I have a problem that one specific random song , let me call it X , cannot be switched, or turne...

Mario

Spotify Legend

870 Views

3 replies

0 likes

  • 870 Views
  • 3 replies
  • 0 likes

Superuser Contribution Computer crashes when spotify is opened

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I tried reinstalling spotify and installing the pc versio...

Casual Listener

Hey. For the past week my computer crashed 3-4 times a day. Yesterday I found that spotify was causing the computer to crash. I saw some other threads about this problem but I couldn't fix it. I trie...

Elena

Moderator

2347 Views

4 replies

0 likes

  • 2347 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song skipping and no playlist control.

PlanPremiumCountryAustaliaDevicePCOperating SystemWindows 10 My Question or IssueHi, somewhat recently I have been experiencing an issue with the desktop app, where I have no control over my playlist.By this I mean that the only playlist that I can p...

Casual Listener

Plan Premium Country Austalia Device PC Operating System Windows 10   My Question or Issue Hi, somewhat recently I have been experiencing an issue with the desktop app, where I have no...

kb583a-86_3h8

Casual Listener

1594 Views

2 replies

1 likes

music controls
PC
Song skipping
Windows 10
  • 1594 Views
  • 2 replies
  • 1 likes

Spotify app goes into other monitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now that there's a tiny sliver of it on there. Is there...

Visitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now ...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Cannot Access Local FilesOn Another Device

I am using Spotify Premium in the USA The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro. My Question or Issue:My local files are on the Macbook Pro and have been successfully uploaded to the spotify app...

Newbie

I am using Spotify Premium in the USA   The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro.   My Question or Issue: My local files are on...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Playlists]

PlanPremiumCountry DeviceiPhone XS MaxOperating SystemWindows 8.1 My Question or IssueSpotify keeps adding songs randomly from one playlist to another (in the screenshot it's the songs that have been added the most recently). This has been happening ...

Visitor

Plan Premium Country   Device iPhone XS Max Operating System Windows 8.1   My Question or Issue Spotify keeps adding songs randomly from one playlist to another (in the screenshot...

Ivan

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Potential Spotify Malware

PlanFreeCountryUnited StatesDevice(iPhone 5, HP Laptop)Operating System(iOS 10, Windows 10 Home) My Question or IssueI don't know why this happened, but this morning when I opened Spotify my desktop was cluttered with empty folders. 1 folder had some...

Casual Listener

  Plan Free Country United States Device (iPhone 5, HP Laptop) Operating System (iOS 10, Windows 10 Home)   My Question or Issue I don't know why this happened, but this morning ...

MusicBoy12

Casual Listener

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly set volume to zero, active repeat and change playlist

PlanFreeCountrySpainDeviceDeskTop Operating SystemWindows 10 My Question or IssueRandonly, while I'm listening music, the sound stop. When I look the app, I see the volume set to 0, the "repeat one" option actived and playing a unkowned album. This h...

Visitor

Plan Free Country Spain Device DeskTop  Operating System Windows 10   My Question or Issue Randonly,  while I'm listening music, the sound stop. When I look the app, I see th...

Ivan

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Malware Windows 10 Version

PlanPremiumCountryItalyDevices(Windows, iPhone, Android)Operating Systems(iOS 10, Android Pie, Windows 10,etc.) My Question or IssueToday BitDefender notified me that there was a malware in the AppData\Local\ folder. There's an image below that shows...

Visitor

Plan Premium Country Italy Devices (Windows, iPhone, Android) Operating Systems (iOS 10, Android Pie, Windows 10,etc.)   My Question or Issue Today BitDefender notified me that th...

OneByBoo

Roadie

1060 Views

1 replies

0 likes

BitDefender
malware
Premium
Virus
  • 1060 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps pausing on laptop

PlanPremiumCountryThe NetherlandsDeviceLaptop, windows 10My Question or IssueMy spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few months now, but it's been happening since yesterday.My laptop is o...

Casual Listener

Plan Premium Country The Netherlands Device Laptop, windows 10 My Question or Issue My spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few m...

Nico

Community Legend

8146 Views

6 replies

1 likes

  • 8146 Views
  • 6 replies
  • 1 likes

How do I stop Spotify from accessing my Local Files?

PlanFree CountryUnited Kingdom DeviceLenovo Yoga 2 Operating SystemWindows 10 My question:Hi there, I recently installed Spotify on my Windows desktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I...

Newbie

Plan Free   Country United Kingdom   Device Lenovo Yoga 2   Operating System Windows 10   My question: Hi there,   I recently installed Spotify on my Windows d...

1258 Views

0 replies

1 likes

Desktop
local files
PC
Privacy
Windows 10
  • 1258 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can only see first four songs in Liked Songs

On the Windows app, I can only see the first four songs I've liked on Spotify. PlanPremiumCountryUKDeviceFirst gen Surface LaptopOperating SystemWindows 10 My Question or Issue

Newbie

On the Windows app, I can only see the first four songs I've liked on Spotify.      Plan Premium Country UK Device First gen Surface Laptop Operating System Windows 10 &nbsp...

Ivan

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entire listening history gets added to a playlist for seemingly no reason

PlanPremium, it happened when I was free too.Country DevicePCOperating SystemWindows 10 My Question or IssueThis has happened twice now, I will listen to whichever music because I'm doing something on the side and have it playing in the background - ...

Visitor

Plan Premium, it happened when I was free too. Country   Device PC Operating System Windows 10   My Question or Issue This has happened twice now, I will listen to whichever music...

Katerina

Spotify Legend

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Solved!! I can't organize songs in a playlist

PlanPremiumCountryUSADeviceAlienware laptop (idk what kind)Operating SystemWindows 10 My Question or IssueThere is only one playlist that won't let me change the order of its songs. In all my other playlists this works just fine, and it works fine on...

Regular

Plan Premium Country USA Device Alienware laptop (idk what kind) Operating System Windows 10   My Question or Issue There is only one playlist that won't let me change the order of its...

Emilia_8

Community Legend

1026 Views

3 replies

0 likes

  • 1026 Views
  • 3 replies
  • 0 likes