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Will not open....

Will not open....

Plan

Free/Premium

Country USA

 

Device

Dell Laptop

Operating System

Windows 10

 

My Question or Issue

I keep getting an error message when I attempt to open the app. I completely uninstalled and reinstalled and same message (included in attached screenshot).

Screenshot (1).png
Reply
1 Reply

Hi there @Nizzaman,

thanks for reaching out !

 

Please try and perform a clean reinstall of the app using the steps provided here, which will lead to the installation of the official Microsoft version of the app.

 

Let me know how it goes 🙂

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