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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1744 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146368 Views

83 replies

27 likes

  • 146368 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131376 Views

294 replies

22 likes

  • 131376 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11018 Views

1 replies

6 likes

  • 11018 Views
  • 1 replies
  • 6 likes

Suddenly mutes and won't unmute itself

PlanFreeCountryNew ZealandDeviceAcer AspireOperating SystemWindows 10My Question or IssueEver since the recent Spotify update for desktop, I have had an issue where the song I am playing will suddenly "stop". After checking the app, the volume contro...

Casual Listener

Plan Free Country New Zealand Device Acer Aspire Operating System Windows 10 My Question or Issue Ever since the recent Spotify update for desktop, I have had an issue where the song I am pl...

OneByBoo

Roadie

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
  • 0 likes

Searching for song name does not find song

Hi,Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an artist, and when navigating to their page, the first song...

Regular

Hi, Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an arti...

OneByBoo

Roadie

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

BUG REPORT! Fix it!

PlanPremium DevicePC within office Wi-Fi networkOperating SystemWindows 10 My Question or IssueFirst of all, I am extremely sorry that Spotify wastes my time once again. But who cares? Since your developers have proved themselves again to not be able...

Regular

Plan Premium   Device PC within office Wi-Fi network Operating System Windows 10   My Question or Issue First of all, I am extremely sorry that Spotify wastes my time once again. B...

Carole101

Casual Listener

730 Views

2 replies

1 likes

  • 730 Views
  • 2 replies
  • 1 likes

Spotify volume changes

PlanPremiumCountrySingaporeDeviceWindows PCOperating SystemWindows 10 My Question or IssueMy Spotify music changes volume occasionally. I thought i might have manipulated something with my computer's volume, but it only happens on Spotify itself. Fur...

Visitor

Plan Premium Country Singapore Device Windows PC Operating System Windows 10   My Question or Issue My Spotify music changes volume occasionally. I thought i might have manipulated som...

sander386

Regular

1430 Views

2 replies

2 likes

  • 1430 Views
  • 2 replies
  • 2 likes

Liked Songs are playing out of order, when sorted by title

Hello there, good evening.It's been a few days since I noticed my software is not playing my songs in correct order anymore. Every time I try to play them sorted by title, the program simply jumps to other songs randomly after 2 or 3 songs, and it al...

Visitor

Hello there, good evening. It's been a few days since I noticed my software is not playing my songs in correct order anymore. Every time I try to play them sorted by title, the program simply ju...

LulaSvob

Casual Listener

1655 Views

1 replies

1 likes

  • 1655 Views
  • 1 replies
  • 1 likes

Drastic Volume Changes During Regular Playback

PlanPremiumCountryUSADeviceLenovo LaptopOperating SystemWindows 10My Question or Issue When listening to music on my laptop, the app volume randomly drops from 100% to about 20% very often. I have to manually bring the volume back up, only to have it...

Casual Listener

Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue   When listening to music on my laptop, the app volume randomly drops from 100% to about ...

Shulcs

Casual Listener

881 Views

3 replies

2 likes

  • 881 Views
  • 3 replies
  • 2 likes

We can't play this until you allow this track in the spotify phone app - Posted solution didn't work

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWe can't play this until you allow this track in the spotify phone app When trying to play Akasha by Divination. Liking and unlike the track in the phone app di...

Music Fan

Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue We can't play this until you allow this track in the spotify phone app When trying t...

571 Views

0 replies

1 likes

  • 571 Views
  • 0 replies
  • 1 likes

Dislike Song - Particular Version or Global

I want to dislike a song, but only the particular song. For instance, I just heard a cover version of "Midnight Special" i don't like even though the original is good. If I dislike the cover, would you exclude other versions of that same song?

Casual Listener

I want to dislike a song, but only the particular song.  For instance, I just heard a cover version of "Midnight Special" i don't like even though the original is good.  If I dislike the co...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

New Playlist does not have all selected songs

PlanPremiumCountryU.S.DeviceToshiba LaptopOperating SystemWindows 8 My Question or IssueI do the following:- Select "Liked Songs" from Library- Ctrl-A to select all songs (Approximately 3200 songs selected)- Right Click -> Add To Playlist -> New Play...

Casual Listener

  Plan Premium Country U.S. Device Toshiba Laptop Operating System Windows 8   My Question or Issue I do the following: - Select "Liked Songs" from Library - Ctrl-A to select a...

557 Views

0 replies

1 likes

Windows Player
  • 557 Views
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  • 1 likes

[Desktop] Video or video podcasts are missing.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TED Talks podcast (which are video's I assume) play any video. I have trie...

Casual Listener

Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TE...

LievenK

Casual Listener

1763 Views

2 replies

0 likes

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  • 2 replies
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Podcast Playlist Showing Played Episodes When Filtered to Only Show Unplayed

PlanPremium CountryUSA DeviceMicrosoft Surface Pro Operating SystemWindows 10 My Question or IssuePodcasts that I listen to are still showing up in my list after I have listed to them. I have the setting to only show unplayed podcasts but there are p...

Visitor

Plan Premium   Country USA   Device Microsoft Surface Pro   Operating System Windows 10   My Question or Issue Podcasts that I listen to are still showing up in my li...

michele_langa

Casual Listener

646 Views

1 replies

4 likes

  • 646 Views
  • 1 replies
  • 4 likes

Playlists appear empty, cant play songs.

PlanPremiumCountryPH - living in Spain for a week.DevicePCOperating SystemWindows 10 My Question or IssueAlready reinstalled the app, and the playlists appear empty, and the rest of the music wont play. Web player works, but won't let me do searches.

Newbie

Plan Premium Country PH - living in Spain for a week. Device PC Operating System Windows 10   My Question or Issue Already reinstalled the app, and the playlists appear empty, and the ...

AndrewRobs01

Composer

798 Views

1 replies

1 likes

  • 798 Views
  • 1 replies
  • 1 likes

Artist names no longer clickable!

PlanPremiumCountryUSADeviceVarious PCsOperating SystemWindows 7, 10 My Question or IssueArtist names the desktop homebage appear to be broken. They are no longer clickable links. This happens on Windows 7 and 10. Just thought I'd share. Hope this get...

Regular

Plan Premium Country USA Device Various PCs Operating System Windows 7, 10   My Question or Issue Artist names the desktop homebage appear to be broken.  They are no longer clicka...

jacobsturm

Newbie

725 Views

2 replies

3 likes

bug
Glitch
  • 725 Views
  • 2 replies
  • 3 likes

Cant drag songs from my PC library into Spotify playlist

PlanPremiumCountryUSADeviceDesktopOperating SystemWin10 My Question or Issue This has been happening now for a year or so, but I've been dealing with it. I finally got to a point where I need it fixed or I'm going to switch everything to Google Play....

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Win10   My Question or Issue   This has been happening now for a year or so, but I've been dealing with it. ...

Arstinince

Casual Listener

704 Views

4 replies

0 likes

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  • 4 replies
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Phone inadvertently lowers PC app volume

PlanPremiumCountry DevicePC and Galaxy S9Operating SystemOn PC - Windows 10 OS build 14393.969PC Spotify App build 1.1.17.543.geb9254e9 Galaxy S9 OS Android 9Spotify App on phone version 8.5.27.957 My Question or IssueWhen I lay my phone on the wirel...

Visitor

Plan Premium Country   Device PC and Galaxy S9 Operating System On PC - Windows 10 OS build 14393.969 PC Spotify App build 1.1.17.543.geb9254e9   Galaxy S9 OS Android 9 Spot...

sander386

Regular

648 Views

1 replies

1 likes

  • 648 Views
  • 1 replies
  • 1 likes

Downloaded music dissapeared

PlanPremiumCountryPolandDeviceLenovo B590Operating SystemWindows 10 Pro Hi! I have a problem. My saved music dissapeared. I had this issue before, but I ignored it, because I thought it was a problem connected with my overloaded OS I re-installed sys...

Visitor

Plan Premium Country Poland Device Lenovo B590 Operating System Windows 10 Pro   Hi! I have a problem. My saved music dissapeared. I had this issue before, but I ignored it, because I t...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
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Superuser Contribution Audio cutting out midplay

PlanPremiumCountryUSDeviceDell Laptop / ASUS LaptopOperating SystemWindows 7 / Windows 10 My Question or IssueI've been running into an issue where suddenly the audio for Spotify just seems to cut-out. No warning, no indication, no specific time-laps...

Visitor

  Plan Premium Country US Device Dell Laptop / ASUS Laptop Operating System Windows 7 / Windows 10   My Question or Issue I've been running into an issue where suddenly the audio...

MihailY

Moderator

11594 Views

14 replies

3 likes

  • 11594 Views
  • 14 replies
  • 3 likes

Music's in playlist don't appear on PC but in phone appers

PlanFreeCountryPortugalDevicePCOperating System Windows 10 My Question or IssueMy spotify started buged everytime i changed app so I reininstall it.It only get worse. Now my playlist apper's without any music. I go to spotify on my phone (Iphone 6s) ...

Casual Listener

Plan Free Country Portugal Device PC Operating System   Windows 10   My Question or Issue My spotify started buged everytime i changed app so I reininstall it. It only get worse...

Tnunes1702

Casual Listener

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!! spotify

Valley of the KingsRitual l can not play it way 

Music Fan

Valley of the Kings Ritual l can not play it way 

OneByBoo

Roadie

1463 Views

3 replies

0 likes

  • 1463 Views
  • 3 replies
  • 0 likes

Add podcasts to a playlist and shuffle through all of them.

Currently I'm learning japanese and I'd like to use podcasts as "background noise" while I work.For that purpose, I found several podcasts that are in japanese.How can I create a playlist that includes all episodes of all podcasts and shuffles throug...

Casual Listener

Currently I'm learning japanese and I'd like to use podcasts as "background noise" while I work. For that purpose, I found several podcasts that are in japanese. How can I create a playlist that in...

MattDeox

Casual Listener

2429 Views

2 replies

0 likes

  • 2429 Views
  • 2 replies
  • 0 likes