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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84517 Views

40 replies

68 likes

  • 84517 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800627 Views

505 replies

64 likes

  • 800627 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25098 Views

26 replies

7 likes

  • 25098 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3131 Views

0 replies

4 likes

  • 3131 Views
  • 0 replies
  • 4 likes

Potential Spotify Malware

PlanFreeCountryUnited StatesDevice(iPhone 5, HP Laptop)Operating System(iOS 10, Windows 10 Home) My Question or IssueI don't know why this happened, but this morning when I opened Spotify my desktop was cluttered with empty folders. 1 folder had some...

Casual Listener

  Plan Free Country United States Device (iPhone 5, HP Laptop) Operating System (iOS 10, Windows 10 Home)   My Question or Issue I don't know why this happened, but this morning ...

MusicBoy12

Casual Listener

995 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Randomly set volume to zero, active repeat and change playlist

PlanFreeCountrySpainDeviceDeskTop Operating SystemWindows 10 My Question or IssueRandonly, while I'm listening music, the sound stop. When I look the app, I see the volume set to 0, the "repeat one" option actived and playing a unkowned album. This h...

Visitor

Plan Free Country Spain Device DeskTop  Operating System Windows 10   My Question or Issue Randonly,  while I'm listening music, the sound stop. When I look the app, I see th...

Ivan

Spotify Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Malware Windows 10 Version

PlanPremiumCountryItalyDevices(Windows, iPhone, Android)Operating Systems(iOS 10, Android Pie, Windows 10,etc.) My Question or IssueToday BitDefender notified me that there was a malware in the AppData\Local\ folder. There's an image below that shows...

Visitor

Plan Premium Country Italy Devices (Windows, iPhone, Android) Operating Systems (iOS 10, Android Pie, Windows 10,etc.)   My Question or Issue Today BitDefender notified me that th...

OneByBoo

Roadie

1065 Views

1 replies

0 likes

BitDefender
malware
Premium
Virus
  • 1065 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps pausing on laptop

PlanPremiumCountryThe NetherlandsDeviceLaptop, windows 10My Question or IssueMy spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few months now, but it's been happening since yesterday.My laptop is o...

Casual Listener

Plan Premium Country The Netherlands Device Laptop, windows 10 My Question or Issue My spotify keeps pausing in songs. As in, it sort of just lags the entire time? I've had spotify for a few m...

Nico

Community Legend

8200 Views

6 replies

1 likes

  • 8200 Views
  • 6 replies
  • 1 likes

How do I stop Spotify from accessing my Local Files?

PlanFree CountryUnited Kingdom DeviceLenovo Yoga 2 Operating SystemWindows 10 My question:Hi there, I recently installed Spotify on my Windows desktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I...

Newbie

Plan Free   Country United Kingdom   Device Lenovo Yoga 2   Operating System Windows 10   My question: Hi there,   I recently installed Spotify on my Windows d...

1271 Views

0 replies

1 likes

Desktop
local files
PC
Privacy
Windows 10
  • 1271 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can only see first four songs in Liked Songs

On the Windows app, I can only see the first four songs I've liked on Spotify. PlanPremiumCountryUKDeviceFirst gen Surface LaptopOperating SystemWindows 10 My Question or Issue

Newbie

On the Windows app, I can only see the first four songs I've liked on Spotify.      Plan Premium Country UK Device First gen Surface Laptop Operating System Windows 10 &nbsp...

Ivan

Spotify Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entire listening history gets added to a playlist for seemingly no reason

PlanPremium, it happened when I was free too.Country DevicePCOperating SystemWindows 10 My Question or IssueThis has happened twice now, I will listen to whichever music because I'm doing something on the side and have it playing in the background - ...

Visitor

Plan Premium, it happened when I was free too. Country   Device PC Operating System Windows 10   My Question or Issue This has happened twice now, I will listen to whichever music...

Katerina

Spotify Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Solved!! I can't organize songs in a playlist

PlanPremiumCountryUSADeviceAlienware laptop (idk what kind)Operating SystemWindows 10 My Question or IssueThere is only one playlist that won't let me change the order of its songs. In all my other playlists this works just fine, and it works fine on...

Regular

Plan Premium Country USA Device Alienware laptop (idk what kind) Operating System Windows 10   My Question or Issue There is only one playlist that won't let me change the order of its...

Emilia_8

Community Legend

1033 Views

3 replies

0 likes

  • 1033 Views
  • 3 replies
  • 0 likes

Playlist Pictures

PlanPremiumCountryunited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I've always changed my playlist pictures as soon as I make a new one, but now the p...

Casual Listener

Plan Premium Country united States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So I'...

diab1a

Casual Listener

700 Views

4 replies

0 likes

  • 700 Views
  • 4 replies
  • 0 likes

Solved!! [Connect] Yamaha receivers disabled in Device Picker

PlanPremiumCountryCzechiaDeviceiPhone 7, DesktopOperating SystemiOS 13.3.1, Windows 10 My Question or IssueHello, I have two Yamaha devices (receiver,speaker), which are visible, but grayed out in the list Device Picker. Connected via WIFI. There is ...

Casual Listener

Plan Premium Country Czechia Device iPhone 7, Desktop Operating System iOS 13.3.1,  Windows 10   My Question or Issue Hello,   I have two Yamaha devices  (receiver,spe...

weelupek

Casual Listener

982 Views

1 replies

0 likes

ALL PLATFORMS CONNECT
  • 982 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps pausing Suggested solutions not working

My spotify keeps pausing the music on my laptop and on my android phone. I have tried all of the suggested solutions (Passwrod reset, logging out, clear cache, etc.) and cosing it on my laptop/phone and trying the other and nothing has helped. Planpr...

Casual Listener

My spotify keeps pausing the music on my laptop and on my android phone. I have tried all of the suggested solutions (Passwrod reset, logging out, clear cache, etc.) and cosing it on my laptop/phone ...

EmmaSnow

Casual Listener

687 Views

1 replies

1 likes

  • 687 Views
  • 1 replies
  • 1 likes

Unable to detect mp4 files in local files

PlanFreeCountryHong Kong DevicePCOperating SystemWindows 7 My Question or IssueI downloaded mp4 files into the local files, but Spotify isn't detecting them, those files aren't showing up under the local files section. Spotify can detect and play the...

Regular

Plan Free Country Hong Kong   Device PC Operating System Windows 7   My Question or Issue I downloaded mp4 files into the local files, but Spotify isn't detecting them, those fil...

Sebasty

Community Legend

5083 Views

1 replies

0 likes

local files
local files not syncing
local files unplayable
mp4
  • 5083 Views
  • 1 replies
  • 0 likes

Superuser Contribution Empty playlists or Grayed out playlists

My account seems to be **bleep** up totally.Especially on the desktop computer. Problems:1. My Discover Weekly isn't updating for over 2 years. I did everything recommended here. like logging in and out, logging out from all the devices, uninstalling...

Visitor

My account seems to be **bleep** up totally. Especially on the desktop computer.   Problems: 1. My Discover Weekly isn't updating for over 2 years. I did everything recommended here. like lo...

user-removed

Not applicable

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Spotify Won't Play - The fix that worked for me

I just had the same issue that everyone is having and what solved it was to1) Go to the Control Panel and find "Sound".2) once you're there, in the Playback Tab, change your default speakers just for a moment and then change them back. I know it does...

Regular

I just had the same issue that everyone is having and what solved it was to 1) Go to the Control Panel and find "Sound". 2) once you're there, in the Playback Tab, change your default speakers just...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to hide song in playlist recommended song?!

PlanFree/PremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueHow to hide song in playlist recommended song? Seriously, I love the recommended feature, it helps me discover songs that matches similar taste for this specific play...

Visitor

Plan Free/Premium Country   Device Desktop Operating System Windows 10   My Question or Issue How to hide song in playlist recommended song? Seriously, I love the recommended feat...

Ivan

Spotify Legend

1150 Views

1 replies

3 likes

  • 1150 Views
  • 1 replies
  • 3 likes

Is converting (some) local files to streaming files.

PlanPremiumCountryUSADevicePCOperating SystemWindows 8 I spend a bunch of time editing the ID3 tags for my local files. With some files however, Spotify ignores the local file info and grabs info like artist, track name, etc from the streaming servic...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 8   I spend a bunch of time editing the ID3 tags for my local files. With some files however, Spotify ignores the local file ...

zerodivide85

Casual Listener

1070 Views

2 replies

0 likes

  • 1070 Views
  • 2 replies
  • 0 likes

Search, "Oops something went wrong" Only when logged in.

OS: Windows 10/ Droid(All browsers, All apps)So for about a year I have been searching for songs and artists while logged off, log in and add them to playlists and the like.Why? Because when I log in I get a "Oops.." Notification in the search but NO...

Regular

OS: Windows 10/ Droid (All browsers, All apps) So for about a year I have been searching for songs and artists while logged off, log in and add them to playlists and the like. Why? Because whe...

750 Views

0 replies

0 likes

  • 750 Views
  • 0 replies
  • 0 likes

I don't listen anything in spotify app for windows (spanish)

CountryMéxico Operating SystemWindows 10 My Question or IssueNo se escucha nada en la aplicación de escritorio de windows 10, aparece que la canción se esta reproduciendo, pero no se escucha nada, ya revisé los dispositivos de salida de audio y todos...

Visitor

Country México   Operating System Windows 10   My Question or Issue No se escucha nada en la aplicación de escritorio de windows 10, aparece que la canción se esta reproduciendo, per...

OneByBoo

Roadie

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend Activity Feed - Stopped Working Again

PlanPremiumCountryUKDeviceDell LaptopOperating SystemWindows 7 My Question or IssueFriends who were showing on the activity feed have simply disappeared. A few were left but then after doing some updates on Windows that some also varnished... I have ...

Music Fan

Plan Premium Country UK Device Dell Laptop Operating System Windows 7   My Question or Issue Friends who were showing on the activity feed have simply disappeared.  A few were lef...

sarahleggett

Music Fan

1081 Views

4 replies

1 likes

Friend Activity Feed
  • 1081 Views
  • 4 replies
  • 1 likes