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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83927 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795947 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24021 Views

25 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

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  • 4 likes

Solved!! [Windows] Giant album covers

PlanPremium (family pack)CountryBelgiumDeviceAcer LaptopOperating SystemWindows 10 (desktop app) My Question or IssueAll of the album covers in the app are giant. I've added an example of the homescreen in the attachments but it's like this everywher...

Casual Listener

Plan Premium (family pack) Country Belgium Device Acer Laptop Operating System Windows 10 (desktop app)   My Question or Issue All of the album covers in the app are giant. I've added ...

Emilia_8

Community Legend

951 Views

1 replies

0 likes

Desktop
Windows
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Solved!! Specific device not recognized

PlanPremiumCountryIsraelDeviceThinkPad laptopOperating SystemWindows 10 My Question or IssueI have Spotify installed on my home computer, my phone, my iPad and my work laptop.The home computer, phone, and iPad all work great and I can control any dev...

Casual Listener

Plan Premium Country Israel Device ThinkPad laptop Operating System Windows 10   My Question or Issue I have Spotify installed on my home computer, my phone, my iPad and my work laptop...

TomerS

Casual Listener

936 Views

2 replies

0 likes

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"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumOperating SystemWindows 10 My Question or IssueI can't play songs on the desktop app. I press play and nothing happens. After a while I get the "Spotify can't play this right now. If you have the file on your computer you can import it." e...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue I can't play songs on the desktop app. I press play and nothing happens. After a while I get the "Spotify can't play this ri...

user-removed

Not applicable

971 Views

2 replies

0 likes

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  • 2 replies
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How can I add podcast episodes to a playlist with the with the desktop app?

How can I add podcast episodes to a playlist with the with the desktop app? (The rest has been deleted because I had to refresh the page due to the stupid reCAPTCHA enforcement. )

Casual Listener

How can I add podcast episodes to a playlist with the with the desktop app?   (The rest has been deleted because I had to refresh the page due to the stupid reCAPTCHA enforcement. )

OneByBoo

Roadie

429 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution music pause and resume randomly

PlanPremiumCountryisraelDevicepcOperating SystemWindows 10 My Question or Issuefor the past two days the music just randomly stops, i get the "cant play this song" massage and it automaticly resumesI have changed my password, loged out of al the conn...

Casual Listener

  Plan Premium Country israel Device pc Operating System Windows 10   My Question or Issue for the past two days the music just randomly stops, i get the "cant play this song" ma...

shaharbl

Casual Listener

851 Views

4 replies

0 likes

problem
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Unexpected music playback while listening to my music

PlanPremiumCountryFranceDeviceSamsung Galaxy S7, Iphone 5sOperating SystemWindows 10 My Question or IssueUnexpected music playback while listening to my music. Have changed my password in order to disconnect potential hackers, but still the same.Any ...

Newbie

Plan Premium Country France Device Samsung Galaxy S7, Iphone 5s Operating System Windows 10   My Question or Issue Unexpected music playback while listening to my music. Have changed m...

Sebasty

Community Legend

354 Views

1 replies

0 likes

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Solved!! No longer able to customize playlist cover and description

PlanFree OperatingChrome OS My Question or IssueI am not sure how to edit descriptions and photos for my playlists: a few days ago, I was able to tap on the current image and a pencil icon would appear so that I could edit them, but now, when I tap t...

Casual Listener

Plan Free   Operating Chrome OS   My Question or Issue I am not sure how to edit descriptions and photos for my playlists: a few days ago, I was able to tap on the current image and ...

Emilia_8

Community Legend

690 Views

1 replies

0 likes

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Superuser Contribution Spotify Freezes on startup

PlanPremiumCountryUSDeviceDell WorkstationOperating SystemWindows 10 Pro with latest updates My Question or IssueAfter the latest Spotify update, I can no longer launch Spotify. It immediately freezes (with the window turning black) after a few secon...

Casual Listener

Plan Premium Country US Device Dell Workstation Operating System Windows 10 Pro with latest updates   My Question or Issue After the latest Spotify update, I can no longer launch Spoti...

mackhax0r

Casual Listener

554 Views

2 replies

0 likes

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  • 2 replies
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Spotify error code 4, I've tried everything help please!

PlanFreeCountryLebanonDeviceLenovo, ThinkPad, Yoga 12Operating SystemWindows 8.1 My Question or IssueI have recently downloaded Spotify, it worked fine, yet now it for some reason says its "offline", and isn't allowing me to play music, browse or do ...

Visitor

Plan Free Country Lebanon Device Lenovo, ThinkPad, Yoga 12 Operating System Windows 8.1   My Question or Issue I have recently downloaded Spotify, it worked fine, yet now it for some r...

OneByBoo

Roadie

1022 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution Can't play album - tracks are skipping

I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to play a specific song from this album, I sometimes get the e...

Gig Goer

I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to pla...

Alsweider

Gig Goer

1108 Views

3 replies

5 likes

  • 1108 Views
  • 3 replies
  • 5 likes

Playback Issue

PlanFreeCountryIndiaDeviceWindows PavillionOperating SystemWindows 10 My Question or IssueWhenever I try to play a song, the app says 'Spotify can't play this right now. If you have the file on your computer you can import it.' And whenever i try to ...

Casual Listener

Plan Free Country India Device Windows Pavillion Operating System Windows 10   My Question or Issue Whenever I try to play a song, the app says 'Spotify can't play this right now. If y...

598 Views

0 replies

0 likes

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Issue to remove My playlists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceLaptop Dell InspironOperating SystemWindows 10 My Question or IssueI couldn't remove My playlists.

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Laptop Dell Inspiron Operating Syste...

Noguri

Roadie

1106 Views

8 replies

0 likes

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Solved!!Superuser Contribution Spotify crashes when I change output

Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!! I need to be able to switch between output devices since I have speakers and headphones. So always i do that spotify freezes and says: Spotify is not responding. Win...

Music Fan

Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!!   I need to be able to switch between output devices since I have speakers and headphones.  So al...

SolomonGrundy

Casual Listener

1526 Views

2 replies

2 likes

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Superuser Contribution Will not play local files

I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??

Regular

I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??

Ivan

Spotify Legend

442 Views

1 replies

0 likes

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  • 1 replies
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Stop Win10 and Tesla from synching with each other

I am a new user, Premium Plan, in the United StatesTwo devices - a Win10 desktop in my office, and a Tesla. I have an "Office" playlist and some "Car" playlists. If I listen in my car, when I go to my office, I have to change playlists (Because it au...

Visitor

I am a new user, Premium Plan, in the United States Two devices - a Win10 desktop in my office, and a Tesla.   I have an "Office" playlist and some "Car" playlists.  If I listen in my ca...

352 Views

0 replies

0 likes

Help
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Spotify No Longer Working

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemDell My Question or IssueI have been using Spotify for years and I have never really had an troubles with it besides a few times where it's glitched out and I've gotten it fixed pretty quick...

Casual Listener

Plan Free Country United States Device Chromebook Operating System Dell   My Question or Issue I have been using Spotify for years and I have never really had an troubles with it besid...

Emilia_8

Community Legend

1057 Views

3 replies

1 likes

  • 1057 Views
  • 3 replies
  • 1 likes

Spotify not scrobbling Album Artists on Local Files songs correctly

Operating SystemWindows 10 My Question or IssueI think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I try to scrobble a Local Files song from my playlist, e.g: "I MIS...

Visitor

Operating System Windows 10   My Question or Issue I think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I ...

1082 Views

0 replies

2 likes

album artist
album artists
scrobble
scrobbles
scrobbling
tag
Tags
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Solved!!Superuser Contribution Better options

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI was wondering if they're going to add subtitles to songs. I'd really love that and am thinking about going for example to apple music (they have subtitles to nearly every so...

Newbie

Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I was wondering if they're going to add subtitles to songs. I'd really love that and am thinking ab...

Ivan

Spotify Legend

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can’t be opened on windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 10) My Question or IssueWhen I want to open the Spotify App from the store, it won’t open me the normal user interface. But in the taskmanager I...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 10)   My Question or Issue When I want to open the Spotify App fro...

Ivan

Spotify Legend

545 Views

1 replies

1 likes

  • 545 Views
  • 1 replies
  • 1 likes