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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Marsii

Casual Listener

10060 Views

99 replies

43 likes

  • 10060 Views
  • 99 replies
  • 43 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

1013 Views

12 replies

1 likes

Possible Bug
  • 1013 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2274 Views

34 replies

2 likes

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  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8465 Views

0 replies

4 likes

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  • 4 likes

Cortana Skills for Harmon Kardon Invoke

Hi,I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke. If I say "Hey Cortana, play _________ the album by_________(artist)," then of course it usually plays the album....but....I can't use ...

Regular

Hi, I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke.   If I say "Hey Cortana, play _________ the album by_________(artist)," th...

RHLondon

Casual Listener

1374 Views

2 replies

0 likes

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  • 2 replies
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Cant open spotify

PlanPremiumOperating SystemWindows 10, Spotify 1.1.28.721.g5b5ee660 My Question or IssueSo I cant open my spotify. every time i tried to open it, it popped up "Check the Windows Store for more info about Spotify". I already uninstall and install it y...

Casual Listener

Plan Premium Operating System Windows 10, Spotify 1.1.28.721.g5b5ee660   My Question or Issue So I cant open my spotify. every time i tried to open it, it popped up "Check the Windows...

Mikejd

Casual Listener

634 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Dropdown menu displaying username instead of profile name

My Question or IssueThe dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name. I'm not sure if that's just because it couldn't fetch the profile name, but seeing...

Visitor

My Question or Issue The dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name.   I'm not sure if that...

OneByBoo

Roadie

736 Views

1 replies

0 likes

UI Issue
  • 736 Views
  • 1 replies
  • 0 likes

Cover art

Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new onePlanPremiumCountryUnited StatesDevicedesktop Operating Systemwindows 1...

Newbie

Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new one Plan Premium Co...

Sebasty

Community Legend

602 Views

1 replies

0 likes

Cover Art
  • 602 Views
  • 1 replies
  • 0 likes

Did Spotify Get Hacked?

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThere is something weird going on where the screen is all purple and I can't do anything...

Casual Listener

Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue There is something weird going on where the screen is all purple and I can't do anythi...

Sebasty

Community Legend

626 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I'm offline on spotify, while my internet is up.

PlanFreeOperating SystemWindows My Question or IssueHello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm using a VPN, the connection is back. I checked Hosts file, firewall...

Regular

Plan Free Operating System Windows   My Question or Issue Hello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm...

DDeployer

Regular

968 Views

5 replies

0 likes

bug
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  • 5 replies
  • 0 likes

Whenever I play a song in desktop app camera turns on

PlanPremiumCountrySpainDeviceAcer Triton 500Operating SystemWindows 10My Question or IssueI recently downloaded the windows desktop app from the official website and whenever I play a song the camera turns on. If I pause the song, the camera turns of...

Visitor

Plan Premium Country Spain Device Acer Triton 500 Operating System Windows 10 My Question or Issue I recently downloaded the windows desktop app from the official website and whenever I play...

TaTHEj

Composer

811 Views

1 replies

0 likes

  • 811 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starting a playlist changed

PlanPremiumCountryBelgiumOperating SystemWindows 10My Question or IssueWhenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (depending on how i sort the playlist).it always starts with a specific s...

Regular

Plan Premium Country Belgium Operating System Windows 10 My Question or Issue Whenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (dependi...

Dotarape

Regular

1314 Views

5 replies

2 likes

  • 1314 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Large playlist keeps restarting

PlanPaid standardCountryUKDevice/Operating SystemSamsung Galaxy 9 (Android Pie), Toshiba Portege laptop. (Windows 10 64 bit), Dell Optiplex (Linux mint), Dell Optiplex (Windows 7 64 bit) My Question or IssueWhen playing this playlist it will keep goi...

Regular

Plan Paid standard Country UK Device/Operating System Samsung Galaxy 9 (Android Pie), Toshiba Portege laptop. (Windows 10 64 bit), Dell Optiplex (Linux mint), Dell Optiplex (Windows 7 64 bit) &...

ET03

Visitor

21056 Views

18 replies

4 likes

  • 21056 Views
  • 18 replies
  • 4 likes

Mute button not working properly

So whenever I press my mute button it mutes but when I press it again it does not go back to the volume I had it at before and stays muted.

Newbie

So whenever I press my mute button it mutes but when I press it again it does not go back to the volume I had it at before and stays muted.

Sebasty

Community Legend

746 Views

1 replies

1 likes

Desktop
Other
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  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify ad (WinzipDriverUpdater) contains malware.

PlanFreeCountryNorwayDevice Operating System(Windows 10) My Question or IssueSpotify displayed an ad for WinzipDriverUpdater and when i clicked the ad my Malwarebytes Antimalware blocks the webpage saying it contains malware and then shuts down the w...

Casual Listener

Plan Free Country Norway Device   Operating System (Windows 10)   My Question or Issue Spotify displayed an ad for WinzipDriverUpdater and when i clicked the ad my Malwarebytes An...

SpotifyHero

Casual Listener

4305 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution (Desktop) Spotify app on Windows 10 wont play any songs and keeps skipping through the playlist

PlanPremium Operating SystemWindows 10 My Question or IssueI am able to play Spotify via the webplayer without any issues however the Spotify app I have downloaded (and uninstalled/reinstalled multiple times) wont play any songs, it will constantly s...

Visitor

Plan Premium   Operating System Windows 10   My Question or Issue I am able to play Spotify via the webplayer without any issues however the Spotify app I have downloaded (and uninst...

TaTHEj

Composer

1351 Views

5 replies

0 likes

  • 1351 Views
  • 5 replies
  • 0 likes

dagburned queue

plPlanPremiumCountryus DevicedesktopOperating SystemWindows 10,etc.) My Question or Issueplays one song from playlist jumps to queue plays songs i never put there and some not liked i go back to playlist same thing i have no clear button or option i ...

Visitor

pl Plan Premium Country us   Device desktop Operating System Windows 10,etc.)   My Question or Issue plays one song from playlist jumps to queue plays songs i never put there an...

531 Views

0 replies

0 likes

queue
  • 531 Views
  • 0 replies
  • 0 likes

Solved!! A song that won't play

I'm using free Spotify on a Windows laptop. And i live in Turkey. So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the song. It's the first song of the playlist. It's name is written...

Casual Listener

I'm using free Spotify on a Windows laptop. And i live in Turkey.   So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the son...

LazOyuncu61

Casual Listener

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
  • 0 likes

Recently Played not updating

PlanPremiumCountry Device(iPhone 7 Plus, Windows 10) My Question or Issue My recently played (under the home tab) is not updating on any of my devices. I have logged out on all devices and it is still not updating. It shows playlists that I played mo...

Casual Listener

  Plan Premium Country   Device (iPhone 7 Plus, Windows 10)     My Question or Issue   My recently played (under the home tab) is not updating on any of my devices...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Volume goes up and down

PlanPremium DevicePCOperating SystemWindows 10 and Ubuntu, 64 bits My Question or IssueVolume goes up and down, no matter the normalization or hardware acceleration settings.This problem is really old it is really time to fix this annoying thing!

Casual Listener

Plan Premium   Device PC Operating System Windows 10 and Ubuntu, 64 bits   My Question or Issue Volume goes up and down, no matter the normalization or hardware acceleration sett...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify crashing after screen timeout

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I reinstalled windows but then I don't think windows is ...

Visitor

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I rei...

OneByBoo

Roadie

586 Views

1 replies

1 likes

  • 586 Views
  • 1 replies
  • 1 likes

Solved!! My list of liked songs appears as empty

PlanFreeCountryBrasilOperating SystemWindows 10 My Question or IssueIt only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs will appear here'' as if I didn't like any song so far. If i use other devi...

Visitor

Plan Free Country Brasil Operating System Windows 10   My Question or Issue It only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs wil...

OneByBoo

Roadie

3880 Views

5 replies

0 likes

  • 3880 Views
  • 5 replies
  • 0 likes

Spotify missing files

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 Pro My Question or IssueWhen I try to play music on Spotify for desktop, spotify doesn't play and instead tells me "Spotify can't play this right now, if you have the file on your computer yo...

Visitor

Plan Premium Country Norway Device PC Operating System Windows 10 Pro   My Question or Issue When I try to play music on Spotify for desktop, spotify doesn't play and instead tells me ...

Emilia_8

Community Legend

2744 Views

1 replies

0 likes

  • 2744 Views
  • 1 replies
  • 0 likes

Don't play this song anymore

PlanPremiumCountryUSADevicePCOperating SystemWindowsMy Question or IssueI'd like to select the option to stop a certain song from being played on my account, but I don't see the option in the drop down menu. I swear, I used to have this option and I ...

Visitor

Plan Premium Country USA Device PC Operating System Windows My Question or Issue I'd like to select the option to stop a certain song from being played on my account, but I don't see the opt...

Emilia_8

Community Legend

780 Views

1 replies

1 likes

  • 780 Views
  • 1 replies
  • 1 likes