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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80824 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774044 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17477 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2768 Views

0 replies

4 likes

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Unexpected music playback while listening to my music

PlanPremiumCountryFranceDeviceSamsung Galaxy S7, Iphone 5sOperating SystemWindows 10 My Question or IssueUnexpected music playback while listening to my music. Have changed my password in order to disconnect potential hackers, but still the same.Any ...

Newbie

Plan Premium Country France Device Samsung Galaxy S7, Iphone 5s Operating System Windows 10   My Question or Issue Unexpected music playback while listening to my music. Have changed m...

Sebasty

Community Legend

345 Views

1 replies

0 likes

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Solved!! No longer able to customize playlist cover and description

PlanFree OperatingChrome OS My Question or IssueI am not sure how to edit descriptions and photos for my playlists: a few days ago, I was able to tap on the current image and a pencil icon would appear so that I could edit them, but now, when I tap t...

Casual Listener

Plan Free   Operating Chrome OS   My Question or Issue I am not sure how to edit descriptions and photos for my playlists: a few days ago, I was able to tap on the current image and ...

Emilia_8

Community Legend

681 Views

1 replies

0 likes

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Superuser Contribution Spotify Freezes on startup

PlanPremiumCountryUSDeviceDell WorkstationOperating SystemWindows 10 Pro with latest updates My Question or IssueAfter the latest Spotify update, I can no longer launch Spotify. It immediately freezes (with the window turning black) after a few secon...

Casual Listener

Plan Premium Country US Device Dell Workstation Operating System Windows 10 Pro with latest updates   My Question or Issue After the latest Spotify update, I can no longer launch Spoti...

mackhax0r

Casual Listener

544 Views

2 replies

0 likes

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  • 2 replies
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Spotify error code 4, I've tried everything help please!

PlanFreeCountryLebanonDeviceLenovo, ThinkPad, Yoga 12Operating SystemWindows 8.1 My Question or IssueI have recently downloaded Spotify, it worked fine, yet now it for some reason says its "offline", and isn't allowing me to play music, browse or do ...

Visitor

Plan Free Country Lebanon Device Lenovo, ThinkPad, Yoga 12 Operating System Windows 8.1   My Question or Issue I have recently downloaded Spotify, it worked fine, yet now it for some r...

OneByBoo

Roadie

998 Views

1 replies

2 likes

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Superuser Contribution Can't play album - tracks are skipping

I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to play a specific song from this album, I sometimes get the e...

Gig Goer

I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to pla...

Alsweider

Gig Goer

1096 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

Playback Issue

PlanFreeCountryIndiaDeviceWindows PavillionOperating SystemWindows 10 My Question or IssueWhenever I try to play a song, the app says 'Spotify can't play this right now. If you have the file on your computer you can import it.' And whenever i try to ...

Casual Listener

Plan Free Country India Device Windows Pavillion Operating System Windows 10   My Question or Issue Whenever I try to play a song, the app says 'Spotify can't play this right now. If y...

594 Views

0 replies

0 likes

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Issue to remove My playlists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceLaptop Dell InspironOperating SystemWindows 10 My Question or IssueI couldn't remove My playlists.

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Laptop Dell Inspiron Operating Syste...

Noguri

Roadie

1087 Views

8 replies

0 likes

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Solved!!Superuser Contribution Spotify crashes when I change output

Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!! I need to be able to switch between output devices since I have speakers and headphones. So always i do that spotify freezes and says: Spotify is not responding. Win...

Music Fan

Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!!   I need to be able to switch between output devices since I have speakers and headphones.  So al...

SolomonGrundy

Casual Listener

1518 Views

2 replies

2 likes

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Superuser Contribution Will not play local files

I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??

Regular

I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??

Ivan

Spotify Legend

439 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Stop Win10 and Tesla from synching with each other

I am a new user, Premium Plan, in the United StatesTwo devices - a Win10 desktop in my office, and a Tesla. I have an "Office" playlist and some "Car" playlists. If I listen in my car, when I go to my office, I have to change playlists (Because it au...

Visitor

I am a new user, Premium Plan, in the United States Two devices - a Win10 desktop in my office, and a Tesla.   I have an "Office" playlist and some "Car" playlists.  If I listen in my ca...

349 Views

0 replies

0 likes

Help
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Spotify No Longer Working

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemDell My Question or IssueI have been using Spotify for years and I have never really had an troubles with it besides a few times where it's glitched out and I've gotten it fixed pretty quick...

Casual Listener

Plan Free Country United States Device Chromebook Operating System Dell   My Question or Issue I have been using Spotify for years and I have never really had an troubles with it besid...

Emilia_8

Community Legend

1040 Views

3 replies

1 likes

  • 1040 Views
  • 3 replies
  • 1 likes

Spotify not scrobbling Album Artists on Local Files songs correctly

Operating SystemWindows 10 My Question or IssueI think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I try to scrobble a Local Files song from my playlist, e.g: "I MIS...

Visitor

Operating System Windows 10   My Question or Issue I think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I ...

1055 Views

0 replies

2 likes

album artist
album artists
scrobble
scrobbles
scrobbling
tag
Tags
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Solved!!Superuser Contribution Better options

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI was wondering if they're going to add subtitles to songs. I'd really love that and am thinking about going for example to apple music (they have subtitles to nearly every so...

Newbie

Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I was wondering if they're going to add subtitles to songs. I'd really love that and am thinking ab...

Ivan

Spotify Legend

883 Views

1 replies

0 likes

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Superuser Contribution Spotify can’t be opened on windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 10) My Question or IssueWhen I want to open the Spotify App from the store, it won’t open me the normal user interface. But in the taskmanager I...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 10)   My Question or Issue When I want to open the Spotify App fro...

Ivan

Spotify Legend

535 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution No Songs on First Time Launch After Windows 10 Startup

PlanPremiumCountryIndonesiaDeviceHP ProBook 440 G3 (i5 6th Gen, 16GB RAM, HDD)Operating SystemWindows 10 Pro (64 Bit) My Question or IssueFirst time launch desktop Spotify app got an issue where no songs on the list wherever I click (playlist, songs,...

Visitor

Plan Premium Country Indonesia Device HP ProBook 440 G3 (i5 6th Gen, 16GB RAM, HDD) Operating System Windows 10 Pro (64 Bit)   My Question or Issue First time launch desktop Spotify ap...

Mario

Spotify Legend

811 Views

1 replies

0 likes

no songs
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Superuser Contribution Settings are different for main account

PlanPremiumCountryUnited StatesDeviceAsus LaptopOperating SystemWindows 10 My Question or IssueSince the recent Spotify update for mobile, on my laptop my display is acting like it's a tablet. I can't sort playlists by artist, date added, title, etc....

Visitor

Plan Premium Country United States Device Asus Laptop Operating System Windows 10   My Question or Issue Since the recent Spotify update for mobile, on my laptop my display is acting l...

Mario

Spotify Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Friend Activity Completely Missing

PlanPremiumCountryUnited StatesDeviceAsus LaptopOperating SystemWindows 10My Question or IssueThe Friend Activity part on the desktop app after I updated to the new spotify home is totally gone. I tried reinstalling and it's still not there. My accou...

Visitor

Plan Premium Country United States Device Asus Laptop Operating System Windows 10 My Question or Issue The Friend Activity part on the desktop app after I updated to the new spotify home is ...

Emilia_8

Community Legend

472 Views

1 replies

2 likes

  • 472 Views
  • 1 replies
  • 2 likes

Diasable Media keys

I like to watch Netflix and listening to Spotify while playing games. If i try to use the "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my media keys. Is there a way to do that?

Visitor

I like to watch Netflix and listening to Spotify while playing games. If i try to use the  "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my medi...

872 Views

0 replies

0 likes

media keys
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Superuser Contribution Can no longer use Spotify on my Windows laptop

PlanPremiumCountryUK DeviceDell laptopOperating SystemWindows 10Version 1809OS Build 17763.292All updates installed up to 09/02/2019 My Question or Issue I went to use Spotify on my laptop yesterday to find that it no longer works. Having checked a f...

Casual Listener

Plan Premium Country UK  Device Dell laptop Operating System Windows 10 Version 1809 OS Build 17763.292 All updates installed up to 09/02/2019   My Question or Issue  I we...

GeeksAdvice

Regular

2643 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes