Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12361 Views

105 replies

47 likes

  • 12361 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1513 Views

15 replies

2 likes

Possible Bug
  • 1513 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3842 Views

40 replies

2 likes

  • 3842 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9196 Views

0 replies

4 likes

  • 9196 Views
  • 0 replies
  • 4 likes

Superuser Contribution waiting for connection

Im trying to download a playlist for my local files and it gets stuck on "waiting for connection...". I have disabled all my firewalls, uninstalled spotify and reinstalled, and still nothing. need help.

Casual Listener

Im trying to download a playlist for my local files and it gets stuck on "waiting for connection...". I have disabled all my firewalls, uninstalled spotify and reinstalled, and still nothing. need he...

Danosaurus

Visitor

6443 Views

17 replies

0 likes

  • 6443 Views
  • 17 replies
  • 0 likes

Superuser Contribution Artists Libraries knackered!

UK. Premium. Windows 10. Latest version of desktop app.There are problems on the Windows 10 Desktop apps with Artist libraries. First, some of my artist libraries contain songs that I have not liked. Not sure why. However, can't play them. When I cli...

Roadie

UK. Premium. Windows 10. Latest version of desktop app. There are problems on the Windows 10 Desktop apps with Artist libraries.   First, some of my artist libraries contain songs that I have...

MarkWilliams123

Roadie

949 Views

5 replies

0 likes

  • 949 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Desktop overlay doesn't update when listening on different device

PlanPremiumCountryDEDeviceAcer Swift SF315-41Operating SystemWindows 10 Pro (Insider Preview) My Question or IssueWhen playing music on a different device via Spotify connect, the Desktop overlay stops updating. I don't want it to disappear though, b...

Casual Listener

  Plan Premium Country DE Device Acer Swift SF315-41 Operating System Windows 10 Pro (Insider Preview)   My Question or Issue When playing music on a different device via Spotify...

Elena

Moderator

1857 Views

6 replies

0 likes

  • 1857 Views
  • 6 replies
  • 0 likes

Superuser Contribution System sounds, Discord and other programs silencing Spotify

Operating SystemWindows 10 My Question or IssueRecently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through Discord including people talking lower Spotify's volume. The at...

Casual Listener

Operating System Windows 10   My Question or Issue Recently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through...

BrandonLane008

Casual Listener

15175 Views

3 replies

2 likes

Help
sound
volume
  • 15175 Views
  • 3 replies
  • 2 likes

Cover art of currently played track no longer shown

I had an update available today. After it was done, I've notice that the cover art for the currently played track is no longer shown at all, neither the small preview or the enhance button:Not a huge problem, but slightly annoying.Did I land in an A/...

Roadie

I had an update available today. After it was done, I've notice that the cover art for the currently played track is no longer shown at all, neither the small preview or the enhance button: Not ...

Selbi

Roadie

1087 Views

3 replies

0 likes

  • 1087 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay doesn't work

Autoplay never has worked on my desktop app. For that reason and because I like a random playlist based on my likes, I listen always to Youtube Music. There you got "Your mix" that keeps on playing for hours. But I spotify, every playlist that I list...

Visitor

Autoplay never has worked on my desktop app. For that reason and because I like a random playlist based on my likes, I listen always to Youtube Music. There you got "Your mix" that keeps on playing f...

Ivan

Spotify Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Back to the start

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. Since the last update of the spotify player every song list that I listen to after a cer...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Ivan

Spotify Legend

528 Views

1 replies

1 likes

  • 528 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify restarts the playlist.

PlanFreeCountry DeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueWhen a song ends (any song other than the first) by itself (if I skip it everything works just fine) Spotify comes back to the first song on the playlist (depending on ...

Casual Listener

  Plan Free Country   Device Windows 10 PC Operating System Windows 10   My Question or Issue When a song ends (any song other than the first) by itself (if I skip it ever...

Mario

Spotify Legend

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song never listened to added to liked songs and plays instead of what has been queued

PlanPremium CountryU.K DeviceWindows (Desktop) Operating SystemWindows 10 (64 Bit) I started up spotify this morning and it showed a song I've never listened to as if it was being played (it was also added to my liked songs for no apparent reason), e...

Casual Listener

Plan Premium   Country U.K   Device Windows (Desktop)   Operating System Windows 10 (64 Bit)   I started up spotify this morning and it showed a song I've never listen...

Mario

Spotify Legend

2171 Views

10 replies

1 likes

  • 2171 Views
  • 10 replies
  • 1 likes

Superuser Contribution First Track (only) of a Playlist Repeats

The first track of any playlist repeats once, and then the rest of the playlist continues as normal and does not repeat again. The repeat button is off. This makes no sense. This is on-line streaming (not downloaded content - I don't do downloads so ...

Casual Listener

The first track of any playlist repeats once, and then the rest of the playlist continues as normal and does not repeat again.  The repeat button is off.  This makes no sense.  This is...

Mario

Spotify Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

All my PC cannot connect directly to sonos

PlanPremiumCountrySingaporeDeviceAcer Spin 3 and Surface GoOperating System Windows 10 My Question or IssueHey guys,I try to stream directly from the Spofity app to my Sonos. But it doesn't detect my sonos on my laptops. It works perfectly on my phon...

Regular

Plan Premium Country Singapore Device Acer Spin 3 and Surface Go Operating System  Windows 10   My Question or Issue Hey guys, I try to stream directly from the Spofity app to my...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Cortana - no "play next track", "skip track" or "play next" command for Spotify?

Plan: PremiumCountry: UKDevice: PCOperating System: Windows 10 My Question or Issue:Cortana does not recognise "play next track", "play next" or "skip track" commands for Spotify on my PC (Spotify integration with Cortana is otherwise working fine).I...

Casual Listener

Plan: Premium Country: UK Device: PC Operating System: Windows 10   My Question or Issue: Cortana does not recognise "play next track", "play next" or "skip track"  commands for Spoti...

1159 Views

0 replies

1 likes

commands
Cortana
Play Next
play next track
skip track
Spotify
  • 1159 Views
  • 0 replies
  • 1 likes

Cortana Skills for Harmon Kardon Invoke

Hi,I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke. If I say "Hey Cortana, play _________ the album by_________(artist)," then of course it usually plays the album....but....I can't use ...

Regular

Hi, I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke.   If I say "Hey Cortana, play _________ the album by_________(artist)," th...

RHLondon

Casual Listener

1390 Views

2 replies

0 likes

  • 1390 Views
  • 2 replies
  • 0 likes

Cant open spotify

PlanPremiumOperating SystemWindows 10, Spotify 1.1.28.721.g5b5ee660 My Question or IssueSo I cant open my spotify. every time i tried to open it, it popped up "Check the Windows Store for more info about Spotify". I already uninstall and install it y...

Casual Listener

Plan Premium Operating System Windows 10, Spotify 1.1.28.721.g5b5ee660   My Question or Issue So I cant open my spotify. every time i tried to open it, it popped up "Check the Windows...

Mikejd

Casual Listener

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Solved!! Dropdown menu displaying username instead of profile name

My Question or IssueThe dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name. I'm not sure if that's just because it couldn't fetch the profile name, but seeing...

Visitor

My Question or Issue The dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name.   I'm not sure if that...

OneByBoo

Roadie

743 Views

1 replies

0 likes

UI Issue
  • 743 Views
  • 1 replies
  • 0 likes

Cover art

Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new onePlanPremiumCountryUnited StatesDevicedesktop Operating Systemwindows 1...

Newbie

Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new one Plan Premium Co...

Sebasty

Community Legend

611 Views

1 replies

0 likes

Cover Art
  • 611 Views
  • 1 replies
  • 0 likes

Did Spotify Get Hacked?

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThere is something weird going on where the screen is all purple and I can't do anything...

Casual Listener

Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue There is something weird going on where the screen is all purple and I can't do anythi...

Sebasty

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm offline on spotify, while my internet is up.

PlanFreeOperating SystemWindows My Question or IssueHello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm using a VPN, the connection is back. I checked Hosts file, firewall...

Regular

Plan Free Operating System Windows   My Question or Issue Hello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm...

DDeployer

Regular

980 Views

5 replies

0 likes

bug
  • 980 Views
  • 5 replies
  • 0 likes

Whenever I play a song in desktop app camera turns on

PlanPremiumCountrySpainDeviceAcer Triton 500Operating SystemWindows 10My Question or IssueI recently downloaded the windows desktop app from the official website and whenever I play a song the camera turns on. If I pause the song, the camera turns of...

Visitor

Plan Premium Country Spain Device Acer Triton 500 Operating System Windows 10 My Question or Issue I recently downloaded the windows desktop app from the official website and whenever I play...

TaTHEj

Composer

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starting a playlist changed

PlanPremiumCountryBelgiumOperating SystemWindows 10My Question or IssueWhenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (depending on how i sort the playlist).it always starts with a specific s...

Regular

Plan Premium Country Belgium Operating System Windows 10 My Question or Issue Whenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (dependi...

Dotarape

Regular

1328 Views

5 replies

2 likes

  • 1328 Views
  • 5 replies
  • 2 likes