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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139240 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139240 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54955 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54955 Views
  • 0 replies
  • 33 likes

Windows 10 Desktop App - Podscasts still gives error message

PlanPremiumCountryUS-FloridaDeviceHP DesktopOperating SystemWindows 10My Question or IssueIn another forum, you mention that you have fixed the "There is a problem displaying this page" error when trying to play podcasts. You have not. Frustrating. Y...

  • Newbie
  •   Plan Premium Country US-Florida Device HP Desktop Operating System Windows 10 My Question or Issue In another forum, you mention that you have fixed the "There is a problem displayin...
  • 350 Views
  • 0 replies
  • 0 likes
  • podcast
    Podcast Error
  • 350 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify changes song constantly and automatically when I press the play button

PlanPremiumCountryArgentinaOperating SystemWindows 10 My Question or IssueA few days ago the desktop application for windows changes song constantly when I press the play button, I have the application on android and it does not happen the same, it w...

  • Newbie
  • Plan Premium Country Argentina Operating System Windows 10   My Question or Issue A few days ago the desktop application for windows changes song constantly when I press the play button,...
  • Jemi
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recent update has broken the ability to find songs or artists in your playlist quickly

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueBefore the most recent update, regardless of how your playlist is sorted (by artist, title etc.) you could click on the playist, not the search bar mind you, but the playlist ...

  • Newbie
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Before the most recent update, regardless of how your playlist is sorted (by artist, title etc.) yo...
  • Jemi
  • Spotify Legend
  • 534 Views
  • 1 replies
  • 2 likes
  • 534 Views
  • 1 replies
  • 2 likes

Windows 10 Game Bar Doesn't work with Family Premium Account

PlanFree/PremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 Home 1903 May Update My Question or IssueI have found what i suspect is a bug of sorts in the Spotify Widget for the Windows 10 Game Bar. When i'm logged into Spotify wit...

Premium Account.PNG Non-Premium.PNG
  • Casual Listener
  • Plan Free/Premium Country United Kingdom Device Desktop PC Operating System Windows 10 Home 1903 May Update   My Question or Issue I have found what i suspect is a bug of sorts in th...
  • alec2dabreen
  • Casual Listener
  • 3157 Views
  • 3 replies
  • 2 likes
  • 3157 Views
  • 3 replies
  • 2 likes

No option to download certain songs/album.

PlanPremiumCountryUKDeviceWindows LaptopOperating SystemWindows 10 My Question or IssueHiI'm downloading a load of songs onto my laptop so I have a big selection when offline. I downloaded about 600 songs form playlists with no issues, but now the bu...

  • Newbie
  •   Plan Premium Country UK Device Windows Laptop Operating System Windows 10   My Question or Issue Hi I'm downloading a load of songs onto my laptop so I have a big selection wh...
  • 638 Views
  • 0 replies
  • 0 likes
  • 638 Views
  • 0 replies
  • 0 likes

Music stops playing after putting aux in

So after 1 hour not hearing music on spotify i put in the aux cable into my pc and everytime i did this, a popup came up which said that the title cannot be played you have to import it, but it is importet. The Support unfortunetely needs hours to wr...

  • Newbie
  • So after 1 hour not hearing music on spotify i put in the aux cable into my pc and everytime i did this, a popup came up which said that the title cannot be played you have to import it, but it is im...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] Not synced with Android nor Lastfm since last update

Hello, Since last Spotify desktop update (1.1.8.439.g8502297d) on May 30th, I can't use Spotify Connect to cross listen between my phone and my computer.Also, Lastfm doesn't detect the songs I play on my desktop Spotify since that same update. I trie...

  • Newbie
  • Hello,   Since last Spotify desktop update (1.1.8.439.g8502297d) on May 30th, I can't use Spotify Connect to cross listen between my phone and my computer. Also, Lastfm doesn't detect the son...
  • Peter
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Just updated Windows, now every song says "Spotify can't play this right now..."

Spotify Premium - USAHP LaptopWindows 10 Yesterday my system prompted me to update to a new version of Windows, which I did (now running version 10.0.17763). Since the update, every single song on Spotify says "Spotify can't play this right now. If y...

  • Newbie
  • Spotify Premium - USA HP Laptop Windows 10   Yesterday my system prompted me to update to a new version of Windows, which I did (now running version 10.0.17763).  Since the update, ever...
  • NicolasOS
  • Newbie
  • 416 Views
  • 5 replies
  • 1 likes
  • 416 Views
  • 5 replies
  • 1 likes

Shuffle playing the same artist multiple times in a row, but only backwards from the start

Whenever I start a shuffle play on a playlist, the shuffle looks normal in the queue -- but if I keep moving back to the previous songs, they are almost all by the same artist until after about 20 or so songs when it goes back to a normal shuffle. Th...

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  • Newbie
  • Whenever I start a shuffle play on a playlist, the shuffle looks normal in the queue -- but if I keep moving back to the previous songs, they are almost all by the same artist until after about 20 or...
  • 2886 Views
  • 0 replies
  • 1 likes
  • bug artist
    Bugged playback
    Shuffle Algorithm
    shuffle bug
    Shuffle in playlists
  • 2886 Views
  • 0 replies
  • 1 likes

Empty Roaming directory

PlanPremiumCountryHungary Operating SystemWindows 10 My Question or Issue Hi! I would like to reinstall the program but I cannot find the spotify files. I've checked C:\Users\user\AppData\Roaming\Spotify but it is empty. Also, in the control panel/pr...

  • Newbie
  • Plan Premium Country Hungary   Operating System Windows 10   My Question or Issue   Hi! I would like to reinstall the program but I cannot find the spotify files. I've checke...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

No album display in songs

Opening Spotify on my windows desktop today there's no album display in the songs section. Is this a bug or new layout?

  • Casual Listener
  • Opening Spotify on my windows desktop today there's no album display in the songs section. Is this a bug or new layout?    
  • Sebasty
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Task Bar Mini Widget Player No Longer Shows Up

A week or so I realized that tast bar mini player ws no longer sliding out; rebooted my machine and nothing changed. PlanPremium Operating SystemWindows 10

  • Roadie
  • A week or so I realized that tast bar mini player ws no longer sliding out; rebooted my machine and nothing changed.   Plan Premium   Operating System Windows 10    
  • nysteve
  • Roadie
  • 563 Views
  • 2 replies
  • 0 likes
  • Windows 10
  • 563 Views
  • 2 replies
  • 0 likes

Windows Store Version - Unable to change directory of downloaded songs

I can't change the download directory of the songs in the store version. Every time i try to change it and restart spotify it is again set to the default directoryPlanPremiumCountryGermanyDevice Operating SystemWindows 10 My Question or Issue

  • Newbie
  • I can't change the download directory of the songs in the store version. Every time i try to change it and restart spotify it is again set to the default directory Plan Premium Country Germany D...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Playlist Ordering Parity

I have never posted on these forums before, so if I'm missing any guidelines please let me know. I poked around at the rules and stickies - and it seems like I'm alright. On mobile you can sort your playlists alphabetically, automatically. After doin...

  • Newbie
  • I have never posted on these forums before, so if I'm missing any guidelines please let me know. I poked around at the rules and stickies - and it seems like I'm alright.   On mobile you can ...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Showing unavailable songs on mobile seems to not work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S8+ (Android 9 One UI)Operating SystemWindows 10 My Question or IssueHello, Lately I notices that the amount of songs in my playlist are different on my mobile phone then on my desktop. When I bro...

  • Newbie
  • Plan Premium Country The Netherlands Device Samsung Galaxy S8+ (Android 9 One UI) Operating System Windows 10   My Question or Issue Hello,   Lately I notices that the amount of...
  • 492 Views
  • 0 replies
  • 0 likes
  • Mobile Phone
    PC
    Playlist Info
  • 492 Views
  • 0 replies
  • 0 likes

Favorite songs show in Artists section of My Library

Every time I like the song it shows up in the Favorite Songs section, and this is how it should be. But this action also puts the artist (whose song I liked) in my Library. They appear in the Artists section. What's the point of it? I want to see her...

  • Regular
  • Every time I like the song it shows up in the Favorite Songs section, and this is how it should be. But this action also puts the artist (whose song I liked) in my Library. They appear in the Artists...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Superuser Contribution Layout bug

PlanPremiumCountryHungaryDevicePC custom buildOperating SystemWindows 10 My Question or IssueSo I just noticed, that the list view have some bugs. Nothing big, just noticed I think the time icon and the timer not in the same position. I have attached...

  • Newbie
  • Plan Premium Country Hungary Device PC custom build Operating System Windows 10   My Question or Issue So I just noticed, that the list view have some bugs. Nothing big, just noticed ...
  • Katerina
  • Spotify Legend
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes

Playlists are cleared and no songs are playing.

Hey guys, looking for help with troubleshooting. All playlists for me(my own, and all others) are cleared, there are no songs on them. Not only that, but if I try to play any song, it won't play them, even the ones I have downloaded offline. So far I...

  • Newbie
  • Hey guys, looking for help with troubleshooting. All playlists for me(my own, and all others) are cleared, there are no songs on them. Not only that, but if I try to play any song, it won't play them...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Syncing between Mobile and Desktop doesnt work

Premiumgermany Devicehonor 10, pcOperating SystemAndroid version 9/ Emui 9.0.0, Windows 10 My Question or IssueWhenever i save songs to my library on my mobile it won't sync the songs to my pc's library. So if i want a song saved on both librarys i g...

  • Newbie
  •     Premium germany   Device honor 10, pc Operating System Android version 9/ Emui 9.0.0, Windows 10   My Question or Issue Whenever i save songs to my library on my mo...
  • 1190488101
  • Newbie
  • 209 Views
  • 1 replies
  • 1 likes
  • 209 Views
  • 1 replies
  • 1 likes

Solved!! Can't update playlist cover.

I am updating my playlist cover on desktop, after I update it I can see the new cover in my desktop but when I go to my mobile spotify app and open the same playlist I see the old cover, and after doing that my desktop cover changes to the old one to...

  • Regular
  • I am updating my playlist cover on desktop, after I update it I can see the new cover in my desktop but when I go to my mobile spotify app and open the same playlist I see the old cover, and after do...
  • OneByBoo
  • Community Legend
  • 14127 Views
  • 3 replies
  • 0 likes
  • cover
    Playlist
    problem
  • 14127 Views
  • 3 replies
  • 0 likes