Songs won't play and they continuously skip

[drummerboy21]

Plan

Premium

Country

U.S.

Device

Dell XPS Desktop

Operating System

Windows 10

My Question or Issue

Spotify won't produce any sound, and when I try to play something, It immediately skips to the next song up and so on.

[mrtgl]

Bende aynı sorunu yaşıyorum. Lütfen yardım edin.

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

[drummerboy21]

I tried both of these and the problem still exists. Here is info about the Spotify version that I am using. 1.1.30.658.gf13cde74 (Microsoft Store version)

[drummerboy21]

And I am using Windows 10.