Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12185 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1454 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3676 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PremiumCountryArgentinaDevicewindows 10 My Question or Issuei can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know why with 1 can do it and with the other not. In both i can arrenge by theme or a...
Premium Country Argentina Device windows 10 My Question or Issue i can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know wh...
Spotify Star
1996 Views
3 replies
0 likes
Hi community!After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log into my account. I've logged out but when I've tried to ...
Hi community! After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log int...
855 Views
0 replies
0 likes
PlanFree/Premium Operating SystemWindows 10 Home My Question or Issue so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up. usually theres a picture on the left to the song. i was wondering if theres a ...
Plan Free/Premium Operating System Windows 10 Home My Question or Issue so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up...
Roadie
657 Views
1 replies
0 likes
PlanPremiumCountryunited kingdom Operating System(Windows 10) My Question or IssueWhen I play a song that is in a playlist or an album it will always stop half way through the first song and skip to my queued songs. When there’s nothing in my queue i...
Plan Premium Country united kingdom Operating System (Windows 10) My Question or Issue When I play a song that is in a playlist or an album it will always stop half way t...
510 Views
0 replies
0 likes
We had a five page thread; Spotify closed it because "nobody responded in a long time". That's because, Spotify, ya never fixed it. How to reproduce (you need two monitors): 1. Open Spotify and close it on the second monitor.2. Open Spotify again. Th...
We had a five page thread; Spotify closed it because "nobody responded in a long time". That's because, Spotify, ya never fixed it. How to reproduce (you need two monitors): 1. Open...
Spotify Legend
39502 Views
120 replies
80 likes
Operating SystemWindows 10 My Question or IssueHi,Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you listen on Spotify, but that ain't proposed by Spotify).Do you kno...
Operating System Windows 10 My Question or Issue Hi, Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you...
837 Views
0 replies
0 likes
v
v
Spotify Legend
525 Views
1 replies
0 likes
Windows desktop is missing all artwork except the now playing artwork. Web browser shows everything. Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fresh install on brand new machine that never has Spotify. Nothing makes ...
Windows desktop is missing all artwork except the now playing artwork. Web browser shows everything. Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fres...
Roadie
940 Views
3 replies
0 likes
After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows security- virus protection- firewall and network p...
After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows...
Regular
817 Views
2 replies
0 likes
PlanFree Operating SystemWindows 10 My Question or Issue:For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows search, I either get results for a setting in the OS or a web search of th...
Plan Free Operating System Windows 10 My Question or Issue: For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows...
463 Views
0 replies
0 likes
PlanFreeCountry USDeviceHP DesktopOperating SystemWindows 10 64-bit My Question or Issue Spotify hangs up between the music and commercials. You have to hit 'pause' and 'play' to get it to play the commercial so it will play music afterward. There is...
Plan Free Country US Device HP Desktop Operating System Windows 10 64-bit My Question or Issue Spotify hangs up between the music and commercials. You have to hit 'pause'...
Casual Listener
928 Views
2 replies
0 likes
PlanPremiumCountryCanadaDeviceWindows 10 PCOperating SystemWindows 10My Question or IssueWhenever I try to play any song. I get the above message "Spotify can't play this right now if you have the file on your computer you can import it." I can't pla...
Plan Premium Country Canada Device Windows 10 PC Operating System Windows 10 My Question or Issue Whenever I try to play any song. I get the above message "Spotify can't play this right now ...
447 Views
0 replies
2 likes
Hi whenever I try to install your app from the windows store and then use it I get notification "Data Area Passed to a System Call Is Too Small". I've tried resolving the issue with Windows community but they only recommended trying using the app on ...
Hi whenever I try to install your app from the windows store and then use it I get notification "Data Area Passed to a System Call Is Too Small". I've tried resolving the issue with Windows community...
Visitor
9623 Views
8 replies
5 likes
PlanFreeDevicePCOperating SystemWindows 7My Question or IssueSpotify randomly goes offline. I've tried searching it up, I've tried looking at previous topics pertaining to why it goes offline and how to fix it, I've tried allowing it through the fire...
Plan Free Device PC Operating System Windows 7 My Question or Issue Spotify randomly goes offline. I've tried searching it up, I've tried looking at previous topics pertaining to why it goes o...
959 Views
0 replies
2 likes
PlanPremiumCountry(Residing in Japan, but subscribed in Australia)DevicePCOperating SystemWindows 10 My Question or IssuePurchased a new set of headphones which do Bluetooth and are also wired with a 3.5mm headphone jack. (Brand: OneOdio, Wireless Pr...
Plan Premium Country (Residing in Japan, but subscribed in Australia) Device PC Operating System Windows 10 My Question or Issue Purchased a new set of headphones which do Bluetooth ...
Casual Listener
1248 Views
2 replies
0 likes
CountryItalyDeviceWindows PCOperating SystemWindows 10 My Question or IssueI attached an image. Why do I see this when I open Spotify on my PC (Windows)? How can I fix it?
Country Italy Device Windows PC Operating System Windows 10 My Question or Issue I attached an image. Why do I see this when I open Spotify on my PC (Windows)? How can I fix it?
426 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePC with a GTX970, 16GB RAM & an Intel i5-4960k processorOperating SystemWindows 10My Question or IssueRecently my Spotify has stopped playing any sound even when a song is playing. I have tried other apps and eve...
Plan Premium Country United Kingdom Device PC with a GTX970, 16GB RAM & an Intel i5-4960k processor Operating System Windows 10 My Question or Issue Recently my Spotify has stopped ...
736 Views
0 replies
1 likes
PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My Question or IssueAll of a sudden when I go to play a track on my Spotify application, it'll skip through all my tracks or all the songs on the album I tried to play and my Spotify will ...
Plan Premium Country UK Device HP Laptop Operating System Windows 10 My Question or Issue All of a sudden when I go to play a track on my Spotify application, it'll skip thro...
Composer
820 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe top right of the app on desktop shows my username string instead of my display name. is there a solution to revert it back to showing my display name? because i know ...
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue The top right of the app on desktop shows my username string instead of my display name. is th...
Casual Listener
844 Views
1 replies
0 likes
PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10 home My Question or IssueUsually, it doesn't happen, but as of now, my songs pause while I'm in-game every 5 minutes. It is really annoying. Please help.
Plan Premium Country Israel Device PC Operating System Windows 10 home My Question or Issue Usually, it doesn't happen, but as of now, my songs pause while I'm in-game every 5 minute...
Roadie
524 Views
1 replies
0 likes
