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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150234 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138163 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11271 Views

1 replies

6 likes

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  • 6 likes

Volume randomly dropping to mute while playing

PlanPremiumCountryUnited States DeviceDell Latitude 5480Operating SystemWindows 7 Pro My Question or IssueWhile listening to music, the volume will drop from my set level to completely muted/off randomly

Newbie

Plan Premium Country United States   Device Dell Latitude 5480 Operating System Windows 7 Pro   My Question or Issue While listening to music, the volume will drop from my set le...

Fidel_Bums

Casual Listener

825 Views

5 replies

2 likes

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Superuser Contribution desktop client automatically opens browser

PlanFreeDevicehp laptopOperating SystemWindows 7desktop client version 1.1.19.480.g7d17e3ce Hi. please tell me if anybody knows how to figure that annoying issueSpotify desktop upgrades to version 1.1.19.480.g7d17e3ce (win 7) and since that every tim...

Casual Listener

  Plan Free Device hp laptop Operating System Windows 7 desktop client version 1.1.19.480.g7d17e3ce   Hi. please tell me if anybody knows how to figure that annoying issue Sp...

Peter

Spotify Legend

898 Views

2 replies

0 likes

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Radio and Daily Mix Repeats music I have Heard Too Often

PlanPremiumCountrySwedenDeviceMotorola Moto G5 and Custom Built PCOperating SystemAndroid/Windows 10 My Question or IssueI listen to massive amounts of music, which is the main reason why I bought spotify premium. But, there seems to be no good way f...

Roadie

Plan Premium Country Sweden Device Motorola Moto G5 and Custom Built PC Operating System Android/Windows 10   My Question or Issue I listen to massive amounts of music, which is the ma...

398 Views

0 replies

4 likes

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songs skipping non stop

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei have spotify on 2 devices android and computerthe android spotify works well how ever in the com...

Visitor

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i have spoti...

Sebasty

Community Legend

904 Views

1 replies

0 likes

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Superuser Contribution Can't update profile picture after deleting Facebook

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI recently deleted my Facebook account. I did this without disconnecting it from Spotify first. This has probably caused some bug in your back-end systems tha...

Newbie

Plan Premium Country Netherlands Device Desktop PC Operating System Windows 10   My Question or Issue I recently deleted my Facebook account. I did this without disconnecting it from S...

Peter

Spotify Legend

387 Views

1 replies

0 likes

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no dislike or hide song option in Daily Mix lists anymore :(

PlanPremiumCountryUKDeviceDell DesktopOperating SystemWindows 10 My Question or Issuea couple of weeks ago I noticed that there is only an option to like a song from my daily mix lists . The option to hide or dislike a song/artist was helping to cura...

Casual Listener

Plan Premium Country UK Device Dell Desktop Operating System Windows 10   My Question or Issue a couple of weeks ago I noticed that there is only an option to like a song from my daily...

lpenhallow

Casual Listener

2610 Views

3 replies

10 likes

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Focus on Spotify changes system-volume

PlanPremiumCountryGermanyDeviceThinkPad X1 ExtremeOperating SystemWindows 10 My Question or IssueEverytime I focus the spotify-application my system's volume drops by about 40%. The volume-control in windows stays the same, and there is no visual fee...

Regular

Plan Premium Country Germany Device ThinkPad X1 Extreme Operating System Windows 10   My Question or Issue Everytime I focus the spotify-application my system's volume drops by about 4...

377 Views

0 replies

4 likes

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Solved!! Liked Songs tab doesn't appear properly

I had this issue for a while, and I don't really know what to do about it. For some reason, even though I have saved songs as liked before, the library always appears as this (Refer to image). It was just fine before, and I don't even know what happe...

Casual Listener

I had this issue for a while, and I don't really know what to do about it. For some reason, even though I have saved songs as liked before, the library always appears as this (Refer to image). It was...

kobicool6000

Casual Listener

637 Views

1 replies

0 likes

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On Saved Files appears songs that I don't have on PC

PlanFree/PremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueOn Saved Files tab appears songs that I don't have on my PC

Regular

Plan Free/Premium Country US Device PC Operating System Windows 10   My Question or Issue On Saved Files tab appears songs that I don't have on my PC

438 Views

0 replies

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PC
saved files
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Spotify changes songs fast

PlanPremiumCountrySwedenDevice(PC)Operating SystemWindows 10 My Question or IssueThe PC app keeps changing songs, like 10 songs per second until a album is finished. I've tried to sign out and in, uppdated the app, uninstalled and reinstalled the app...

Visitor

Plan Premium Country Sweden Device (PC) Operating System Windows 10   My Question or Issue The PC app keeps changing songs, like 10 songs per second until a album is finished. I've tri...

440 Views

0 replies

0 likes

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a

a

Visitor

a

325 Views

0 replies

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Solved!! Dislike button not showing in daily mix

PlanPremiumCountry Device(Desktop)Operating System(Windows 10) My Question or IssueDislike button not showing in daily mix

Visitor

Plan Premium Country   Device (Desktop) Operating System (Windows 10)   My Question or Issue Dislike button not showing in daily mix

Emilia_8

Community Legend

581 Views

1 replies

0 likes

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Solved!! Extreme Audio Stutter - Unuseable

PlanPremium DevicePCOperating SystemWindows 7 So this began out of nowhere, and all steps I've taken to try to resolve seem to have made the issue worse. Absolutely no stuttering issue on my smartphone (iPhone X)Done everything i can find on the foru...

Regular

Plan Premium   Device PC Operating System Windows 7   So this began out of nowhere, and all steps I've taken to try to resolve seem to have made the issue worse. Absolutely no stutt...

OneByBoo

Roadie

1361 Views

7 replies

0 likes

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Spotify stops sound output, only restart helps

PlanPremiumCountryAustriaDevicePCOperating SystemWindows 10 1903 My Question or IssueSeveral times a day spotify stops sound output. It looks like it's still playing, controls are working but no sound. Only reboot of the PC or killing Spotify with th...

Newbie

Plan Premium Country Austria Device PC Operating System Windows 10 1903   My Question or Issue Several times a day spotify stops sound output. It looks like it's still playing, control...

439 Views

0 replies

1 likes

  • 439 Views
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  • 1 likes

Shuffle/repeat completely gone from my Windows 10 desktop.

PlanPremiumCountryUK DeviceDesktop PC running Windows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10 My Question or IssueI have looked at all the other entries about this subject. None seem to cover the issue I have....

Visitor

Plan Premium Country UK   Device Desktop PC running Windows 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  Windows 10   My Question or Issue I hav...

315 Views

0 replies

0 likes

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[Windows 10] Can't select large amounts of tracks in Liked Songs

I have an issue where I can't select all the tracks in my Liked Songs. I don't know if it's relevant, but I have about 3.6k songs in my Library, so that's more than 6k away from max song amount for the Liked Songs list. Selecting using Ctrl + A selec...

Casual Listener

I have an issue where I can't select all the tracks in my Liked Songs. I don't know if it's relevant, but I have about 3.6k songs in my Library, so that's more than 6k away from max song amount for t...

Shivinate

Newbie

2870 Views

5 replies

19 likes

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Customer order of tracks on a playlist

Hi All,I'm using the Android app and the Windows Desktop App and I cannot see a way to set a customer order for the tracks on my playlist (other than adding them to the play list in the right sequence). I've looked through this forum and they all see...

Newbie

Hi All, I'm using the Android app and the Windows Desktop App and I cannot see a way to set a customer order for the tracks on my playlist (other than adding them to the play list in the right seque...

298 Views

0 replies

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How to Dislike an Artist

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI can't find any option to stop an artist from playing?This is a deal breaker for me I don't want to accidentally have Dire Straights or Pet Shop Boys come on, that is sure to...

Visitor

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I can't find any option to stop an artist from playing? This is a deal breaker for me I don't want...

531 Views

0 replies

3 likes

  • 531 Views
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Local files not downloaded

I selected part of my local files and placed them in playlist but when I toggled the download button off everything grayed out. Now when I turn it on it's stuck on waiting. Still playable in the local files tab though. I tried copying some songs (fro...

Casual Listener

I selected part of my local files and placed them in playlist but when I toggled the download button off everything grayed out. Now when I turn it on it's stuck on waiting. Still playable in the loca...

356 Views

0 replies

2 likes

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Solved!! Spotify DEAD on Windows 10?

I have linked the issue since I'm not good at describing things. This happens on any system running Spotify. It does this on 100% of Windows 10 PC's. It has done this on an HP Omen, my custom deskop (running Windows 10 Pro rather than home) and my ne...

Casual Listener

 I have linked the issue since I'm not good at describing things. This happens on any system running Spotify. It does this on 100% of Windows 10 PC's. It has done this on an HP Omen, my custom d...

_austinshelton_

Regular

1030 Views

3 replies

0 likes

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