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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81561 Views

40 replies

68 likes

  • 81561 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779010 Views

503 replies

64 likes

  • 779010 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18781 Views

19 replies

5 likes

  • 18781 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

  • 2829 Views
  • 0 replies
  • 4 likes

Superuser Contribution System sounds, Discord and other programs silencing Spotify

Operating SystemWindows 10 My Question or IssueRecently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through Discord including people talking lower Spotify's volume. The at...

Casual Listener

Operating System Windows 10   My Question or Issue Recently, programs such as Discord and even some games along with system sounds are slightly silencing Spotify. Any sound that goes through...

BrandonLane008

Casual Listener

14913 Views

3 replies

2 likes

Help
sound
volume
  • 14913 Views
  • 3 replies
  • 2 likes

Cover art of currently played track no longer shown

I had an update available today. After it was done, I've notice that the cover art for the currently played track is no longer shown at all, neither the small preview or the enhance button:Not a huge problem, but slightly annoying.Did I land in an A/...

Roadie

I had an update available today. After it was done, I've notice that the cover art for the currently played track is no longer shown at all, neither the small preview or the enhance button: Not ...

Selbi

Roadie

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay doesn't work

Autoplay never has worked on my desktop app. For that reason and because I like a random playlist based on my likes, I listen always to Youtube Music. There you got "Your mix" that keeps on playing for hours. But I spotify, every playlist that I list...

Visitor

Autoplay never has worked on my desktop app. For that reason and because I like a random playlist based on my likes, I listen always to Youtube Music. There you got "Your mix" that keeps on playing f...

Ivan

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Back to the start

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. Since the last update of the spotify player every song list that I listen to after a cer...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Ivan

Spotify Legend

459 Views

1 replies

1 likes

  • 459 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify restarts the playlist.

PlanFreeCountry DeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueWhen a song ends (any song other than the first) by itself (if I skip it everything works just fine) Spotify comes back to the first song on the playlist (depending on ...

Newbie

  Plan Free Country   Device Windows 10 PC Operating System Windows 10   My Question or Issue When a song ends (any song other than the first) by itself (if I skip it ever...

Mario

Spotify Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song never listened to added to liked songs and plays instead of what has been queued

PlanPremium CountryU.K DeviceWindows (Desktop) Operating SystemWindows 10 (64 Bit) I started up spotify this morning and it showed a song I've never listened to as if it was being played (it was also added to my liked songs for no apparent reason), e...

Casual Listener

Plan Premium   Country U.K   Device Windows (Desktop)   Operating System Windows 10 (64 Bit)   I started up spotify this morning and it showed a song I've never listen...

Mario

Spotify Legend

1750 Views

10 replies

1 likes

  • 1750 Views
  • 10 replies
  • 1 likes

Superuser Contribution First Track (only) of a Playlist Repeats

The first track of any playlist repeats once, and then the rest of the playlist continues as normal and does not repeat again. The repeat button is off. This makes no sense. This is on-line streaming (not downloaded content - I don't do downloads so ...

Casual Listener

The first track of any playlist repeats once, and then the rest of the playlist continues as normal and does not repeat again.  The repeat button is off.  This makes no sense.  This is...

Mario

Spotify Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

All my PC cannot connect directly to sonos

PlanPremiumCountrySingaporeDeviceAcer Spin 3 and Surface GoOperating System Windows 10 My Question or IssueHey guys,I try to stream directly from the Spofity app to my Sonos. But it doesn't detect my sonos on my laptops. It works perfectly on my phon...

Regular

Plan Premium Country Singapore Device Acer Spin 3 and Surface Go Operating System  Windows 10   My Question or Issue Hey guys, I try to stream directly from the Spofity app to my...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Cortana - no "play next track", "skip track" or "play next" command for Spotify?

Plan: PremiumCountry: UKDevice: PCOperating System: Windows 10 My Question or Issue:Cortana does not recognise "play next track", "play next" or "skip track" commands for Spotify on my PC (Spotify integration with Cortana is otherwise working fine).I...

Casual Listener

Plan: Premium Country: UK Device: PC Operating System: Windows 10   My Question or Issue: Cortana does not recognise "play next track", "play next" or "skip track"  commands for Spoti...

1103 Views

0 replies

1 likes

commands
Cortana
Play Next
play next track
skip track
Spotify
  • 1103 Views
  • 0 replies
  • 1 likes

Cortana Skills for Harmon Kardon Invoke

Hi,I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke. If I say "Hey Cortana, play _________ the album by_________(artist)," then of course it usually plays the album....but....I can't use ...

Regular

Hi, I'm glad that Cortana integrates with Spotify, but I am having some trouble using it on my Harmon Kardon Invoke.   If I say "Hey Cortana, play _________ the album by_________(artist)," th...

RHLondon

Casual Listener

1277 Views

2 replies

0 likes

  • 1277 Views
  • 2 replies
  • 0 likes

Cant open spotify

PlanPremiumOperating SystemWindows 10, Spotify 1.1.28.721.g5b5ee660 My Question or IssueSo I cant open my spotify. every time i tried to open it, it popped up "Check the Windows Store for more info about Spotify". I already uninstall and install it y...

Casual Listener

Plan Premium Operating System Windows 10, Spotify 1.1.28.721.g5b5ee660   My Question or Issue So I cant open my spotify. every time i tried to open it, it popped up "Check the Windows...

Mikejd

Casual Listener

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Solved!! Dropdown menu displaying username instead of profile name

My Question or IssueThe dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name. I'm not sure if that's just because it couldn't fetch the profile name, but seeing...

Visitor

My Question or Issue The dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name.   I'm not sure if that...

OneByBoo

Roadie

640 Views

1 replies

0 likes

UI Issue
  • 640 Views
  • 1 replies
  • 0 likes

Cover art

Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new onePlanPremiumCountryUnited StatesDevicedesktop Operating Systemwindows 1...

Newbie

Every time I change my cover art it shows up, but when I move to a different playlist and then back, it's cover is the previous image I had before and it won't stick to the new one Plan Premium Co...

Sebasty

Community Legend

527 Views

1 replies

0 likes

Cover Art
  • 527 Views
  • 1 replies
  • 0 likes

Did Spotify Get Hacked?

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThere is something weird going on where the screen is all purple and I can't do anything...

Casual Listener

Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue There is something weird going on where the screen is all purple and I can't do anythi...

Sebasty

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm offline on spotify, while my internet is up.

PlanFreeOperating SystemWindows My Question or IssueHello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm using a VPN, the connection is back. I checked Hosts file, firewall...

Regular

Plan Free Operating System Windows   My Question or Issue Hello everyone, since 3 months i'm dealing with the same problem which happen most of the time ; i'm offline on Spotify. While i'm...

DDeployer

Regular

830 Views

5 replies

0 likes

bug
  • 830 Views
  • 5 replies
  • 0 likes

Whenever I play a song in desktop app camera turns on

PlanPremiumCountrySpainDeviceAcer Triton 500Operating SystemWindows 10My Question or IssueI recently downloaded the windows desktop app from the official website and whenever I play a song the camera turns on. If I pause the song, the camera turns of...

Visitor

Plan Premium Country Spain Device Acer Triton 500 Operating System Windows 10 My Question or Issue I recently downloaded the windows desktop app from the official website and whenever I play...

TaTHEj

Composer

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starting a playlist changed

PlanPremiumCountryBelgiumOperating SystemWindows 10My Question or IssueWhenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (depending on how i sort the playlist).it always starts with a specific s...

Regular

Plan Premium Country Belgium Operating System Windows 10 My Question or Issue Whenever i double click to start a playlist, it does not start the song on the top of my playlist anymore (dependi...

Dotarape

Regular

1071 Views

5 replies

2 likes

  • 1071 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Large playlist keeps restarting

PlanPaid standardCountryUKDevice/Operating SystemSamsung Galaxy 9 (Android Pie), Toshiba Portege laptop. (Windows 10 64 bit), Dell Optiplex (Linux mint), Dell Optiplex (Windows 7 64 bit) My Question or IssueWhen playing this playlist it will keep goi...

Regular

Plan Paid standard Country UK Device/Operating System Samsung Galaxy 9 (Android Pie), Toshiba Portege laptop. (Windows 10 64 bit), Dell Optiplex (Linux mint), Dell Optiplex (Windows 7 64 bit) &...

ET03

Visitor

19397 Views

18 replies

4 likes

  • 19397 Views
  • 18 replies
  • 4 likes

Mute button not working properly

So whenever I press my mute button it mutes but when I press it again it does not go back to the volume I had it at before and stays muted.

Newbie

So whenever I press my mute button it mutes but when I press it again it does not go back to the volume I had it at before and stays muted.

Sebasty

Community Legend

605 Views

1 replies

1 likes

Desktop
Other
  • 605 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify ad (WinzipDriverUpdater) contains malware.

PlanFreeCountryNorwayDevice Operating System(Windows 10) My Question or IssueSpotify displayed an ad for WinzipDriverUpdater and when i clicked the ad my Malwarebytes Antimalware blocks the webpage saying it contains malware and then shuts down the w...

Casual Listener

Plan Free Country Norway Device   Operating System (Windows 10)   My Question or Issue Spotify displayed an ad for WinzipDriverUpdater and when i clicked the ad my Malwarebytes An...

SpotifyHero

Casual Listener

3938 Views

4 replies

0 likes

  • 3938 Views
  • 4 replies
  • 0 likes