Help Wizard

Step 1


Skipping through all songs...

Skipping through all songs...







HP Laptop

Operating System

Windows 10


My Question or Issue

All of a sudden when I go to play a track on my Spotify application, it'll skip through all my tracks or all the songs on the album I tried to play and my Spotify will display a message: 'Spotify can't play this right now. If you have the file on your computer you can import it'

I searched the issue on Spotify help and I saw these solutions: Restart the laptop, reinstall Spotify, download java, and adobe.

I tried all of these methods and none seemed to work for me, I am unsure if I have possibly uninstalled something from my laptop by accident or it is just my Spotify application since the rest of the audio on my laptop is fine and the Spotify web player also works fine for me.

1 Reply

Hello @axi_

You may wanna try to update the drivers and if they are already updated try to disable and then enable them and then restart the computer.

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