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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146519 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131546 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11027 Views

1 replies

6 likes

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Made for you not showing completely on PC

PlanFree/PremiumCountryIsraelDevice(PC)Operating System(Windows 10)My Question or Issue"Made for you" category on PC (windows 10) showing only 2 mixes while on mobile it shows 5 mixes. Adding a screenshot for clarification

Visitor

Plan Free/Premium Country Israel Device (PC) Operating System (Windows 10) My Question or Issue "Made for you" category on PC (windows 10) showing only 2 mixes while on mobile it shows 5 mix...

536 Views

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Click on currently played track in playlist doesn't highlight that track in playlist

I have a playlist with over 7000 tracks. When I listened to a track and clicked on it in the lower left corner of the windows client the main window switched to the playlist and highlighted the played track before. If I now click on the playing track...

Music Fan

I have a playlist with over 7000 tracks. When I listened to a track and clicked on it in the lower left corner of the windows client the main window switched to the playlist and highlighted the playe...

553 Views

0 replies

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Mutiple Windows users

PlanPremiumCountryAustraliaOperating SystemWindows 10My Question or Issue We have a New server computer at work with 2 windows users and 1 spotify account. We have spotify open on both windows users, logged into the same spotify account. When we swit...

Casual Listener

  Plan Premium Country Australia Operating System Windows 10 My Question or Issue   We have a New server computer at work with 2 windows users and 1 spotify account.   We ha...

1111 Views

0 replies

1 likes

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Stop Spotify Auto-Updating

Plan - PremiumUSALaptopWindows 7===========================================================Hey Spotify – you’ve done it again. Why do you keep changing program functionality, particularly of older versions? We went through this a year or so ago. I un...

Music Fan

Plan - Premium USA Laptop Windows 7 =========================================================== Hey Spotify – you’ve done it again.  Why do you keep changing program functionality, particul...

1083 Views

0 replies

1 likes

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Spotify Keeps pausing unless I close the app on another computer - NOT PLAYING SIMULTANEOUSLY

PlanPremiumCountryUSADevicePC Operating SystemWindows 10 My Question or IssueSomething started happening recently. I have spotify for Windows on my work computer and also on my home computer. If I forget to close the Spotify app on one or the other i...

Casual Listener

Plan Premium Country USA Device PC   Operating System Windows 10   My Question or Issue Something started happening recently. I have spotify for Windows on my work computer a...

499 Views

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Desktop app totally unusable

PlanPremiumCountryUSADevicePCOperating System Windows 10 My Question or IssueThe desktop app has slowly become totally and completely unusable. In the beginning, it was just songs that would skip past, then half of the made for you playlists would sh...

Casual Listener

Plan Premium Country USA Device PC Operating System   Windows 10   My Question or Issue The desktop app has slowly become totally and completely unusable. In the beginning, it wa...

433 Views

0 replies

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[BUG][Windows] Adding song to playlist for second time, no validation for existing.

PlanFreeCountryBulgariaDevice(Laptop HP)Operating System(Windows 10) My Question or IssueIn playlist, section Recomendet songs, after adding a song with mouse right click -> add to playlist -> to playlist X and after adding the song to the playlist X...

Casual Listener

Plan Free Country Bulgaria Device (Laptop HP) Operating System (Windows 10)   My Question or Issue In playlist, section Recomendet songs, after adding a song with mouse right click -&g...

Shuidong

Roadie

777 Views

3 replies

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Local files are not linking to Spotify's database entry

Windows 10, latest update At some point in the past, I was able to set a Local Folder and put files into it. Spotify would then recognize many (not all) of these files and play the local file as a result.For example, if I had a local file named "Led ...

Roadie

Windows 10, latest update   At some point in the past, I was able to set a Local Folder and put files into it. Spotify would then recognize many (not all) of these files and play the local fil...

393 Views

0 replies

2 likes

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Local files not playable on desktop, fine on Android phone

PlanPremiumCountryUKDeviceDesktop PC, Pixel 3 Android phoneOperating SystemWindows 10 My Question or IssueI have reinstalled my Windows 10 OS as well as Spotify on my desktop PC. I've added my local files to the settings page and now see my local mus...

Visitor

Plan Premium Country UK Device Desktop PC, Pixel 3 Android phone Operating System Windows 10   My Question or Issue I have reinstalled my Windows 10 OS as well as Spotify on my desktop...

314 Views

0 replies

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Friend activity not loading

My friend activity list is coming up completely blank. It was working before I have the option to “find friends” but I already have friends, they’re just not coming up. I have already uninstalled and reinstalled the app, and restarted the computer. P...

Casual Listener

My friend activity list is coming up completely blank. It was working before  I have the option to “find friends” but I already have friends, they’re just not coming up. I have already uninstall...

Soulfish

Visitor

1017 Views

2 replies

1 likes

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Problem to find music

PlanPremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Dell Inspiron 5570Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueHello, I have problem with my Spotify App on desktop. When I want ...

Visitor

Plan Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Inspiron 5570 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Questio...

GeeksAdvice

Regular

587 Views

1 replies

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Can't launch Spotify

PlanPremiumCountryAustraliaOperating SystemWindows 10My Question or Issue A week ago I noticed that I couldn't open Spotify. I would click to launch the program and it would appear for a moment in task manager before disappearing again. To try and fi...

Casual Listener

Plan Premium Country Australia Operating System Windows 10 My Question or Issue   A week ago I noticed that I couldn't open Spotify. I would click to launch the program and it would appe...

Jacob

Community Legend

490 Views

3 replies

0 likes

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Spotify won't open

Recently, I have been experiencing problems opening Spotify program, with nothing happening when opening the app. The problem started simultaneously on 3 different computers and different OSs (Windows 10 and Ubuntu 18.04). After a few reinstalls, I m...

Casual Listener

Recently, I have been experiencing problems opening Spotify program, with nothing happening when opening the app. The problem started simultaneously on 3 different computers and different OSs (Window...

Newt2

Casual Listener

1168 Views

2 replies

3 likes

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Friends Feed only appears in maximized view

Windows 7 64-bit OS, but I have the same problem on my MacBook. I have the Friends Feed enabled, but the sidebar only appears when I have the Spotify player maximized on my monitor. I have a two-monitor setup, but I don't want to lose an entire monit...

Visitor

Windows 7 64-bit OS, but I have the same problem on my MacBook.   I have the Friends Feed enabled, but the sidebar only appears when I have the Spotify player maximized on my monitor. I have a...

311 Views

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Unable to play vertical videos on PC

PlanPremiumCountryBolivia DevicePC desktopOperating SystemWindows 10 version 1903 My Question or IssueI have this problem with the Spotify app (installed from Microsoft Store): I can't play any playlist video in the app, I tried to reinstall the app,...

Newbie

Plan Premium Country Bolivia   Device PC desktop Operating System Windows 10 version 1903   My Question or Issue I have this problem with the Spotify app (installed from Micros...

426 Views

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problemas al internar reproducir canciones

tras actualizar a la ultima version de Win 10, al intentar reproducir canciones me lanza el siguiente mensaje "Spotify no puede reproducir esto en este momento porque tiene contenido explicito"He probado otras soluciones que he visto por el foro, com...

Casual Listener

tras actualizar a la ultima version de Win 10, al intentar reproducir canciones me lanza el siguiente mensaje "Spotify no puede reproducir esto en este momento porque tiene contenido explicito" He p...

Daniexmi

Casual Listener

1340 Views

3 replies

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Sound is lower than other applications

PlanPremiumCountryNetherlandsDeviceany My Question or IssueI have been trying a couple of streaming services after I decided my 76000+ songs in my plex library still wasn't enough to serve the family. The rest of my family is very attracted to spotif...

Newbie

Plan Premium Country Netherlands Device any   My Question or Issue I have been trying a couple of streaming services after I decided my 76000+ songs in my plex library still wasn't enoug...

494 Views

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0 likes

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Fixed Start/Browse/Radio in left bar

Hey all,is there a function to unfix the Start/Browse/Radio part in the Desktop app? So that it scrolls with the playlists and doesn't stay fixed as top 3 in the left bar? PlanPremium Operating SystemWindows 10 - Spotify App

Newbie

Hey all, is there a function to unfix the Start/Browse/Radio part in the Desktop app? So that it scrolls with the playlists and doesn't stay fixed as top 3 in the left bar?   Plan Premium &...

A_Musicophile

Community Legend

518 Views

1 replies

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fixing spotyfie not playing songs after update on desktop app

so if this is your following problems this will probably fix the problem. 1. one day all the songs outside my playlist do not play ( no cover at and stuck on 0:00)2. can not add to playlist, songs in playlist disappearing.3. reinstall not working but...

Regular

so if this is your following problems this will probably fix the problem.  1. one day all the songs outside my playlist do not play ( no cover at and stuck on 0:00) 2. can not add to playlist,...

655 Views

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0 likes

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