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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81774 Views

40 replies

68 likes

  • 81774 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780206 Views

503 replies

64 likes

  • 780206 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

19173 Views

19 replies

5 likes

  • 19173 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2854 Views

0 replies

4 likes

  • 2854 Views
  • 0 replies
  • 4 likes

Playback Issues, cracking sounds

Hello, I'm experiencing playback issues since last week.When listening to any song I get constant cracking and popping sounds. It happens when listening to Local Files on Spotify as well. All of my windows playback devices are affected, and it always...

Newbie

Hello, I'm experiencing playback issues since last week. When listening to any song I get constant cracking and popping sounds. It happens when listening to Local Files on Spotify as well. All of my...

buckstuff

Visitor

1328 Views

1 replies

1 likes

Windows
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Localized Songs Still 'Not Available in Country' while in the Supported Country

PlanPremiumCountryUSDevicePC and iPhone XROperating SystemWindows 10/Whatever the latest IOS is My Question or IssueI recently traveled to Japan for an extended period of time and was looking forward to being able to listen to some of the songs that ...

Casual Listener

Plan Premium Country US Device PC and iPhone XR Operating System Windows 10/Whatever the latest IOS is   My Question or Issue I recently traveled to Japan for an extended period of tim...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Playback Stops when switching Domains

Whenever I log in to my desktop (Windows) and use the Spotify app, my music plays correctly. However, if my desktop goes to sleep and another person comes to use my computer and logs in to their own domain, the music stops. It used to be that the mus...

Visitor

Whenever I log in to my desktop (Windows) and use the Spotify app, my music plays correctly. However, if my desktop goes to sleep and another person comes to use my computer and logs in to their own ...

648 Views

0 replies

0 likes

domain
Play problem
playback
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Superuser Contribution Windows app freezes after opening

PlanPremium Operating SystemWindows 10, Asus Zenbook My Question or IssueRecently windows app keeps freezing and doesn't respond anymore 2 seconds after opening. Reinstalling, resetting, changing hardware acceleration, logging out did not help. The w...

Visitor

Plan Premium   Operating System Windows 10, Asus Zenbook   My Question or Issue Recently windows app keeps freezing and doesn't respond anymore 2 seconds after opening. Reinstalling,...

Mario

Spotify Legend

486 Views

1 replies

1 likes

  • 486 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify cuts the screen.

PlanFreeCountryFinlandDevice Operating SystemWindows 10 My Question or IssueHey. Spotify is cutting the playlists, and also the Recently played doesnt refresh, how can i fix it ?

Casual Listener

Plan Free Country Finland Device   Operating System Windows 10   My Question or Issue Hey.  Spotify is cutting the playlists, and also the Recently played doesnt refresh,&nb...

Mario

Spotify Legend

1257 Views

3 replies

0 likes

  • 1257 Views
  • 3 replies
  • 0 likes

Keyboard media hotkey to launch app does not work with Windows Store version

Windows 10 now forces users to use the Windows Store version of Spotify (which is another issue entirely but anyway) and as such, denies users access to the exe file. It is possible to create shortcuts to the program and the use of keyboard media hot...

Music Fan

Windows 10 now forces users to use the Windows Store version of Spotify (which is another issue entirely but anyway) and as such, denies users access to the exe file. It is possible to create shortcu...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Can no longer drag-and-drop from Spotify desktop app for windows to Excel spreadsheet

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 x64 My Question or IssueI have two Windows PCs, both with the latest version of MS Office 365 installed, both running Windows 10. They are both running the latest version of the Spotify ...

Casual Listener

Plan Premium Country USA Device Windows PC Operating System Windows 10 x64   My Question or Issue I have two Windows PCs, both with the latest version of MS Office 365 installed, both ...

mvulovic

Casual Listener

860 Views

1 replies

1 likes

drag drop desktop excel windows
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  • 1 replies
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Solved!!Superuser Contribution Discovering New Music useless - no DISLIKE button!!??

For me, the whole point of listening to a Spotify "New Music..." playlist created by Spotify is that you can hear stuff you did not specifically choose, and can see if you like something new. Spotify have removed the ability to do this because there ...

Gig Goer

For me, the whole point of listening to a Spotify "New Music..." playlist created by Spotify is that you can hear stuff you did not specifically choose, and can see if you like something new.  ...

Peter

Spotify Legend

12715 Views

16 replies

38 likes

  • 12715 Views
  • 16 replies
  • 38 likes

Solved!!Superuser Contribution Clicking Now Playing Album Art jumps to wrong entry in re-sorted playlist

Plan: PremiumCountry: US Device: Windows 10 16gb/i9 DellOperating System: Windows 10 My Question or IssuePlaylists have a default sort, which may just be the order the user put the songs in at creation. When playing songs from the playlist, the album...

Music Fan

Plan: Premium Country: US   Device: Windows 10 16gb/i9 Dell Operating System: Windows 10   My Question or Issue Playlists have a default sort, which may just be the order the us...

Peter

Spotify Legend

5492 Views

15 replies

6 likes

bug
  • 5492 Views
  • 15 replies
  • 6 likes

Computer and iPhone like not "connected" with same account / no scrobbling on last.fm

Usually, when logged in with the same account, my iPhone and my computer show the same songs. E.g. when I listen to music on the computer and then start the iPhone app it shows the same song. Now I have the problem that they are not "connected", so I...

Visitor

Usually, when logged in with the same account, my iPhone and my computer show the same songs. E.g. when I listen to music on the computer and then start the iPhone app it shows the same song.  ...

1031 Views

0 replies

1 likes

  • 1031 Views
  • 0 replies
  • 1 likes

Is it not good anymore to use the program now?

because it  freezes when I close it now it's not good anymore  

Gig Goer

because it  freezes when I close it now it's not good anymore    

Sebasty

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

How do i dislike a song?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

acousticvillage

Casual Listener

945 Views

2 replies

0 likes

  • 945 Views
  • 2 replies
  • 0 likes

Superuser Contribution Volume goes up and down

Since some days ago til now, volume goes up and down in Spotify, no matter the song I play... i've read that this is caused when using Spotify with some chat sofware but i'm not using this. I've read too that it fixed disabling "audio enhancements" b...

Regular

Since some days ago til now, volume goes up and down in Spotify, no matter the song I play... i've read that this is caused when using Spotify with some chat sofware but i'm not using this. I've read...

nemonico101

Regular

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes

Solved!! Desktop App starts with volume max, doesn't remember previous volume

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueWhenever I start up the desktop app, the volume starts at maximum. Is there a way to get the app to remember the previous sessions volume levels?

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Whenever I start up the desktop app, the volume starts at maximum. Is there a way to get...

OneByBoo

Roadie

6283 Views

1 replies

1 likes

  • 6283 Views
  • 1 replies
  • 1 likes

Solved!! Error 30

PlanFree/PremiumCountryIrelandDeviceHp Pavillion DesktopOperating SystemWindows 10 My Question or IssueI've read other articles and support pages and completed all steps (Clean install, Deleting Spotify folder, checking hosts document) none have work...

Visitor

Plan Free/Premium Country Ireland Device Hp Pavillion Desktop Operating System Windows 10   My Question or Issue I've read other articles and support pages and completed all steps (Cle...

OneByBoo

Roadie

1506 Views

1 replies

0 likes

Error 30
  • 1506 Views
  • 1 replies
  • 0 likes

Sporify skipping songs by itself

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify is instantly skipping songs, it doesn't do it anywhere else not even the web version of spotify. It started when i got some new headphones i tried switching ...

Visitor

Plan Premium Country Denmark Device Desktop Operating System Windows 10   My Question or Issue Spotify is instantly skipping songs, it doesn't do it anywhere else not even the web vers...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Superuser Contribution Random song changes with volume change aswell

PlanPremiumCountry DeviceAndroidOperating SystemWindows 10 My Question or IssueWhen listening playlist it randomly changes the playlist to a single song. Lately, it just clears the queue. Also, it lowers the volume to maybe 10% but today it just mute...

Casual Listener

Plan Premium Country   Device Android Operating System Windows 10   My Question or Issue When listening playlist it randomly changes the playlist to a single song. Lately, it just...

rihhard1

Casual Listener

1052 Views

4 replies

1 likes

  • 1052 Views
  • 4 replies
  • 1 likes

delete

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can't I delete Recently Played or anything at all? I know I am not the only one who is bo...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why can...

引きこもり

Roadie

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not updating

PlanFree/PremiumDeviceHP PavillionOperating System Windows 10,etc My Question or IssueHey, so basically, I was updating my playlists by changing their names, descriptions and cover art. The only thing that actually updated on them were the names and ...

Roadie

Plan Free/Premium Device HP Pavillion Operating System  Windows 10,etc   My Question or Issue Hey, so basically, I was updating my playlists by changing their names, descriptions an...

-Dylliance-

Roadie

2291 Views

2 replies

3 likes

Cover Art
Description
Playlist Cover image change
  • 2291 Views
  • 2 replies
  • 3 likes