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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Songs added by spotify to playlist

PlanStudentCountry USDevicePC, Xiaomi mi mix 2 Operating SystemWindows 10, Android My Question or Issue Spotify will add songs that I search and listen to into my playlist. I didnt add them nor did I tap the more options icon, I just play the song. I...

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  • Newbie
  • Plan Student Country  US Device PC, Xiaomi mi mix 2  Operating System Windows 10, Android   My Question or Issue  Spotify will add songs that I search and listen to into...
  • Sebasty
  • Spotify Star
  • 103 Views
  • 1 replies
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  • 103 Views
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Spotify Desktop Client is extremely laggy

Hello everyone, The windows 10 spotify client. I've been using it for several months now, on both free and premium plans, and the app consistantly sucks. Scrolling is laggy, typed letters take a second or so to show on screen, resizing takes forever....

  • Casual Listener
  •   Hello everyone,   The windows 10 spotify client. I've been using it for several months now, on both free and premium plans, and the app consistantly sucks. Scrolling is laggy, typed le...
  • Mousky
  • Newbie
  • 10264 Views
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  • 10264 Views
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Solved!! Spotify Won't Play Some Songs

PlanPremiumCountryUnited States of AmericaDevicePCOperating SystemWindows 8 My Question or Issue Spotify has stopped playing music that isn't already added to my playlist. For example: I can no longer go to an artist's page and play to the top track ...

  • Casual Listener
  • Plan Premium Country United States of America Device PC Operating System Windows 8   My Question or Issue  Spotify has stopped playing music that isn't already added to my playlis...
  • KMOX4
  • Roadie
  • 97457 Views
  • 15 replies
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  • 97457 Views
  • 15 replies
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Shadow over artist icon not fully covering icon

Operating SystemWindows 10My Question or Issue The shadow does not fully cover the icon at the bottom of the overlay.

  • Newbie
  • Operating System Windows 10 My Question or Issue  The shadow does not fully cover the icon at the bottom of the overlay.
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  • 74 Views
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Browse Returns Blank Screen?

When I click Browse on the top left, and search for an artist in the bar it returns a blank screen. This has been happening for months on my laptop, and recently started on my brand new computer (strangely enough after I added local files?) I've done...

  • Regular
  •   When I click Browse on the top left, and search for an artist in the bar it returns a blank screen. This has been happening for months on my laptop, and recently started on my brand new compu...
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  • 113 Views
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Local Album Cover Not Showing

My Question or IssueHey I use local files for Spotify all the time without issue, but for some reason I can't get one album's art (Acid Rap - Chance the Rapper) to show up on Spotify. I've tried (on MP3Tag) different sizes ranging from 250x250-1600x1...

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  • Regular
  • My Question or Issue Hey I use local files for Spotify all the time without issue, but for some reason I can't get one album's art (Acid Rap - Chance the Rapper) to show up on Spotify. I've tried (o...
  • twentiethavenue
  • Roadie
  • 1063 Views
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  • 1063 Views
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[Windows] Shuffle Play Doesn't Play Local Files

PlanPremiumCountryUSDeviceRazer Blade 15Operating SystemWindows 10 My Question or Issue I recently transfered to a new laptop and copied my local files over so I can play them either on my phone or laptop. Almost every time I got to a playlist with l...

  • Newbie
  • Plan Premium Country US Device Razer Blade 15 Operating System Windows 10    My Question or Issue  I recently transfered to a new laptop and copied my local files over so I c...
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  • local files. playlist
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Superuser Contribution Podcasts aren't updating

PlanFreeCountry United KingdomDevicePCOperating SystemWindows 10 My Question or Issue Podcasts have all stopped updating all on either the 14th of January or the 24th. Many of these podcasts have a new episode and most have multiple new episodes that...

  • Casual Listener
  • Plan Free Country  United Kingdom Device PC Operating System Windows 10   My Question or Issue  Podcasts have all stopped updating all on either the 14th of January or the 24...
  • danmariz
  • Visitor
  • 10838 Views
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  • 10838 Views
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Playlist keeps editing by itself.

PlanPremiumCountryRomania DevicePCOperating SystemWindows 10My Question or IssueMy playlist keeps editing by itself, i don't know why.i've added lots of songs into 1 playlist, and i've just started my pc today to see that some songs which i added a l...

  • Casual Listener
  • Plan Premium Country Romania  Device PC Operating System Windows 10 My Question or Issue My playlist keeps editing by itself, i don't know why. i've added lots of songs into 1 playlist...
  • k1NNd
  • Casual Listener
  • 220 Views
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  • Playlist
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Cannot use Discover Weekly List as a Root for Radio

I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist. The radio option is not there anymore, again, and ...

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  • Roadie
  • I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist....
  • 133 Views
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Spotify Won't play some songs on PC or does not show any music in playlists.

PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 10 My Question or IssueMost songs can't played on desktop app. Also some of the spotify playlist's has no song in them even tho I can play them on Mobile. I can see the songs on Web browsers bu...

  • Regular
  • Plan Premium Country  Turkey Device PC Operating System Windows 10  My Question or Issue Most songs can't played on desktop app. Also some of the spotify playlist's has no song in ...
  • BingoDill
  • Newbie
  • 2792 Views
  • 12 replies
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  • 2792 Views
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options for desktop listening when network blocks the app

PlanPremiumCountry Device(iPhone 6s, Lenovo ThinkPad)Operating System(iOS 10, Windows 10,etc.) My Question or Issue I'm at a new workplace. Spotify is a disabled app by my network provider. Is it possible to stream directly via URL?

  • Newbie
  • Plan Premium Country   Device (iPhone 6s, Lenovo ThinkPad) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue  I'm at a new workplace. Spotify is a disabled ap...
  • Sebasty
  • Spotify Star
  • 106 Views
  • 1 replies
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  • 106 Views
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Spotify mutes itself after changing song

PlanFreeCountry USADeviceDesktopOperating SystemWindows 7 My Question or Issue Spotify will lower its volume after each song. how do I fix this. if i mute and unmute again it will fix itself, but I have to do this after each song.

  • Casual Listener
  •   Plan Free Country  USA Device Desktop Operating System Windows 7   My Question or Issue  Spotify will lower its volume after each song. how do I fix this. if i mute a...
  • Dombo_
  • Casual Listener
  • 1061 Views
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  • 1 likes
  • 1061 Views
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Free Spotify Premium?!

Hi, So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account. A colleague of mine, told me that Spotify Free can just sh...

  • Newbie
  • Hi,   So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account...
  • Sebasty
  • Spotify Star
  • 1291 Views
  • 1 replies
  • 0 likes
  • 1291 Views
  • 1 replies
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Steam streaming audio drivers won't work with spotify

PlanPremiumCountry NODeviceComputerOperating SystemWindows 10 My Question or Issue Hello,Not sure if this is a Spotify or steam problem.The problem is that when I enabled Steam In Home Streaming on my computer and started a game, steam prompted me to...

  • Newbie
  • Plan Premium Country  NO Device Computer Operating System Windows 10   My Question or Issue   Hello, Not sure if this is a Spotify or steam problem. The problem is ...
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  • 280 Views
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Collaborative Playlist Issue

Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were able to see the playlist it came up on, so other of his friends can...

  • Newbie
  •     Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were ...
  • 108 Views
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  • 108 Views
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Spotify not playing a song.

PlanFreeCountry United StatesDeviceSamsung Series 5 LaptopOperating SystemWindows 10 My Question or Issue I have been having an issue with playng songs lately. Whenever I search a song, or a song that is not in my library or playlist, it doesn't want...

  • Casual Listener
  • Plan Free Country  United States Device Samsung Series 5 Laptop Operating System Windows 10   My Question or Issue  I have been having an issue with playng songs lately. When...
  • DannyMoo
  • Newbie
  • 701 Views
  • 10 replies
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  • 701 Views
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Spotify won't play a majority of songs.

I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...

  • Newbie
  •    I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...
  • 197 Views
  • 0 replies
  • 3 likes
  • 197 Views
  • 0 replies
  • 3 likes

Spotify won't show the right song

PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...

  • Casual Listener
  • Plan Premium Country  Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ???   My Question or Issue    Hi, since few wee...
  • 181 Views
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  • 181 Views
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Multiple issues following latest update

I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...

  • Casual Listener
  • I have a Student account and write from Italy.   I'm experiencing a couple of very annoying issues following the latest update in the desktop app.   I can only play music from my favour...
  • DennyEMufc
  • Roadie
  • 417 Views
  • 2 replies
  • 0 likes
  • 417 Views
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