Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50559 Views
77 replies
27 likes

50559 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76181 Views
271 replies
21 likes

76181 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5350 Views
1 replies
6 likes

5350 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145501 Views
0 replies
26 likes
Mac
Windows

145501 Views
0 replies
26 likes

Volume slider is still glitching happen only with Desktop App.

PlanPremiumCountryVietnamDevicePCOperating SystemWindows 10 ver. 1909 My Question or IssueThe volume slider is glitching, it jump around randomly look exactly like in the GIF above. It happen only with Desktop client on any my PC, web player is fine....

Alex_Clare
Regular
Plan Premium Country Vietnam Device PC Operating System Windows 10 ver. 1909 My Question or Issue The volume slider is glitching, it jump around randomly look exactly like in the GIF...
2019-11-15 11:12:40 AM
588 Views
0 replies
0 likes

588 Views
0 replies
0 likes

Superuser Contribution Pas de son dans Spotify PC

Bonjour, J'ai du son sur mon ordinateur, dans Youtube, je peux écouter ma musique dans Windows 10 1093, j'ai du son absolument de partout, sauf dans Spotify. Une réinstallation de Spotify ne change rien. Pouvez-vous m'aider ? Merci

HDJ80
Casual Listener
Bonjour, J'ai du son sur mon ordinateur, dans Youtube, je peux écouter ma musique dans Windows 10 1093, j'ai du son absolument de partout, sauf dans Spotify. Une réinstallation de Spotify ne change r...
2019-05-27 11:32:25 AM
2019-11-15 10:32:30 AM
darklife59
Casual Listener
8043 Views
4 replies
0 likes
son

8043 Views
4 replies
0 likes

Friend activity not showing all of my friends

PlanPremiumCountryBrazilDeviceLaptopOperating SystemWindows 10 My Question or IssueFirst of all, I have already checked every setting on my end and on my friends end. All of our social settings are set to public and there should be no problem setting...

Vinibuch
Casual Listener
...f our social settings are set to public and there should be no problem settings wise. Although, we have everything setup correctly, as far as i can tell, i cannot see her in my friend activity feed. I d...
2019-11-15 2:12:53 AM
471 Views
0 replies
0 likes

471 Views
0 replies
0 likes

Solved!! Extreme Audio Stutter - Unuseable

PlanPremium DevicePCOperating SystemWindows 7 So this began out of nowhere, and all steps I've taken to try to resolve seem to have made the issue worse. Absolutely no stuttering issue on my smartphone (iPhone X)Done everything i can find on the foru...

RebelRebel1776
Regular
Plan Premium Device PC Operating System Windows 7 So this began out of nowhere, and all steps I've taken to try to resolve seem to have made the issue worse. Absolutely no stutt...
2019-11-11 2:10:17 PM
2019-11-14 11:07:31 PM
OneByBoo
Roadie
1122 Views
7 replies
0 likes

1122 Views
7 replies
0 likes

General Windows UX complaint

PlanPremiumCountryUSDeviceDesktop PCOperating Systemwin 10 My Question or IssueThe best way to describe this UX design is overly complex and unresponsive. When I push pause it takes a solid 10 seconds to actually pause the music, if it does at all. W...

prsloan
Newbie
Plan Premium Country US Device Desktop PC Operating System win 10 My Question or Issue The best way to describe this UX design is overly complex and unresponsive. When I push p...
2019-11-14 8:10:27 PM
361 Views
0 replies
1 likes

361 Views
0 replies
1 likes

Issues with local files between Mac and Windows PC

DeviceMacbook Pro and a PCOperating SystemmacOS Catalina and Windows 10 My Question or IssueI copied my music library from my mac to my PC to be able to play my local files in both computers but there's an issue with some files - they work in one com...

AeroZ
Composer
Device Macbook Pro and a PC Operating System macOS Catalina and Windows 10 My Question or Issue I copied my music library from my mac to my PC to be able to play my local files in both c...
2019-11-14 12:16:26 PM
2019-11-14 3:52:00 PM
AeroZ
Composer
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

No other devices showing in my Desktop app

PlanPremium (Family)CountryNetherlands DeviceFujitsi LaptopOperating SystemWindows 10 Pro My Question or IssueOn the Desktop app, no devices show up and the desktop app does not show up in other devices. Funny thing: I can start the Web player on the...

ddt3
Newbie
Plan Premium (Family) Country Netherlands Device Fujitsi Laptop Operating System Windows 10 Pro My Question or Issue On the Desktop app, no devices show up and the desktop app ...
2019-11-14 9:49:14 AM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

slow and unresponsive

Is there anything that can be done to fix this? It takes several minutes at startup before I can even do anything, the minimize/maximize/close buttons are often not even in the right place as well as the options button (sometimes on my primary monito...

vyyyys
Regular
Is there anything that can be done to fix this? It takes several minutes at startup before I can even do anything, the minimize/maximize/close buttons are often not even in the right place as well as...
2019-11-13 11:22:44 PM
2019-11-14 7:33:26 AM
OneByBoo
Roadie
375 Views
1 replies
4 likes

375 Views
1 replies
4 likes

Not able to browse Spotify related websites from my Wi-Fi.

PlanFamily PremiumCountryTurkey(Account), Germany(Residence)Device(iPhone 8, iPhone 6s, Xperia Z3, Web)Operating System(iOS 13, Android 6.0.1, Windows 10 Pro) My Question or IssueDear Experts; I started having this problem very recently. I am not abl...

srkhn
Visitor
Plan Family Premium Country Turkey(Account), Germany(Residence) Device (iPhone 8, iPhone 6s, Xperia Z3, Web) Operating System (iOS 13, Android 6.0.1, Windows 10 Pro) My Question ...
2019-11-13 9:38:43 PM
358 Views
0 replies
0 likes

358 Views
0 replies
0 likes

PC Spotify App Won't Play Certain Podcasts

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue My Spotify app will not play specific podcasts. There are shows that simply won't play, I'll click on them and it just sits at 0:00. It works on my iPhone and will sometime...

larsoa
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue My Spotify app will not play specific podcasts. There are shows that simply wo...
2018-12-18 9:12:11 PM
2019-11-13 6:42:04 PM
phoenix93
Newbie
2453 Views
2 replies
2 likes

2453 Views
2 replies
2 likes

Solved!! Liked Songs tab doesn't appear properly

I had this issue for a while, and I don't really know what to do about it. For some reason, even though I have saved songs as liked before, the library always appears as this (Refer to image). It was just fine before, and I don't even know what happe...

kobicool6000
Casual Listener
I had this issue for a while, and I don't really know what to do about it. For some reason, even though I have saved songs as liked before, the library always appears as this (Refer to image). It was...
2019-11-12 3:33:13 PM
2019-11-13 4:33:05 PM
kobicool6000
Casual Listener
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

no dislike or hide song option in Daily Mix lists anymore :(

PlanPremiumCountryUKDeviceDell DesktopOperating SystemWindows 10 My Question or Issuea couple of weeks ago I noticed that there is only an option to like a song from my daily mix lists . The option to hide or dislike a song/artist was helping to cura...

lpenhallow
Casual Listener
Plan Premium Country UK Device Dell Desktop Operating System Windows 10 My Question or Issue a couple of weeks ago I noticed that there is only an option to like a song from my daily...
2019-11-12 4:38:58 PM
2019-11-13 1:50:48 PM
lpenhallow
Casual Listener
2014 Views
3 replies
10 likes

2014 Views
3 replies
10 likes

Radio and Daily Mix Repeats music I have Heard Too Often

PlanPremiumCountrySwedenDeviceMotorola Moto G5 and Custom Built PCOperating SystemAndroid/Windows 10 My Question or IssueI listen to massive amounts of music, which is the main reason why I bought spotify premium. But, there seems to be no good way f...

Digamma
Roadie
Plan Premium Country Sweden Device Motorola Moto G5 and Custom Built PC Operating System Android/Windows 10 My Question or Issue I listen to massive amounts of music, which is the ma...
2019-11-12 12:23:52 AM
294 Views
0 replies
4 likes

294 Views
0 replies
4 likes

Volume jumps to mute randomly

PlanPremiumCountryGermanyDeviceDesktop PC, AlexaOperating SystemWindows 10 My Question or IssueWhen hearing music every 5-10min the volume randomly jumps to 0. The song keeps playing but muted. It only happens on my PC and the Alexa skill - the mobil...

bobani320
Casual Listener
Plan Premium Country Germany Device Desktop PC, Alexa Operating System Windows 10 My Question or Issue When hearing music every 5-10min the volume randomly jumps to 0. The song keeps...
2019-11-09 11:51:10 PM
2019-11-12 10:14:38 PM
bobani320
Casual Listener
4258 Views
7 replies
8 likes

4258 Views
7 replies
8 likes

Solved!! Spotify installation problem

PlanFreeCountry PolandDeviceDell Inspiron 5558Operating System Windows 8.1 My Question or Issue Today i decided to install Spotify because a few days ago i had to uninstall it. The problem is that when i try to install Spotify and I open the installa...

GodOfZed
Casual Listener
Plan Free Country Poland Device Dell Inspiron 5558 Operating System Windows 8.1 My Question or Issue Today i decided to install Spotify because a few days ago i had...
2019-01-13 3:21:14 PM
2019-11-12 9:06:02 PM
dvidbruhm
Newbie
2849 Views
7 replies
1 likes

2849 Views
7 replies
1 likes

Why Cant I listen to old style radio from Spotify Desktop

I can start "radio" from my phone of an artist and it lets me rate the songs, and plays randomely ( kinda) where as the "artist radio" on the deskop app is just a playlest made by spotify. No rating or removing songs. Why did this change, is there a ...

tajcovek
Casual Listener
I can start "radio" from my phone of an artist and it lets me rate the songs, and plays randomely ( kinda) where as the "artist radio" on the deskop app is just a playlest made by spotify. No r...
2019-05-17 9:26:46 PM
2019-11-12 8:15:14 PM
Alias_Uruz
Newbie
666 Views
1 replies
1 likes

666 Views
1 replies
1 likes

Solved!! Creative G6 unable to play at 32-Bit/384kHz

PlanPremiumCountryGermanyOperating SystemWindows 10 1903 My Question or IssueWhen I set my Sound BlasterX G6 to 32-Bit/384kHz Spotify is unable to play any music. (Other Apps/Sources work just fine) No error at lower resolutions for example 32-Bit/96...

Sebi4
Casual Listener
Plan Premium Country Germany Operating System Windows 10 1903 My Question or Issue When I set my Sound BlasterX G6 to 32-Bit/384kHz Spotify is unable to play any music. (Other Apps/Sou...
2019-11-09 3:52:17 PM
2019-11-12 5:51:57 PM
Sebi4
Casual Listener
4506 Views
4 replies
2 likes

4506 Views
4 replies
2 likes

Desktop App takes forever to load online content

DeviceDesktop PC, i5, 32G RAMOperating System(Windows 10) My Question or IssueWhenever I reboot my PC or restart Spotify Desktop App, I can only play downloaded songs and playlists for a while. It takes upwards of 5min before I can see any of the Art...

ThSt
Regular
Device Desktop PC, i5, 32G RAM Operating System (Windows 10) My Question or Issue Whenever I reboot my PC or restart Spotify Desktop App, I can only play downloaded songs and playlists f...
2019-11-08 4:51:10 PM
2019-11-12 5:09:35 PM
Arikabeth
Roadie
445 Views
2 replies
1 likes
Desktop
Windows

445 Views
2 replies
1 likes

Focus on Spotify changes system-volume

PlanPremiumCountryGermanyDeviceThinkPad X1 ExtremeOperating SystemWindows 10 My Question or IssueEverytime I focus the spotify-application my system's volume drops by about 40%. The volume-control in windows stays the same, and there is no visual fee...

plexus
Regular
Plan Premium Country Germany Device ThinkPad X1 Extreme Operating System Windows 10 My Question or Issue Everytime I focus the spotify-application my system's volume drops by about 4...
2019-11-12 4:26:39 PM
269 Views
0 replies
4 likes

269 Views
0 replies
4 likes

On Saved Files appears songs that I don't have on PC

PlanFree/PremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueOn Saved Files tab appears songs that I don't have on my PC

wileyfoxyx
Regular
Plan Free/Premium Country US Device PC Operating System Windows 10 My Question or Issue On Saved Files tab appears songs that I don't have on my PC
2019-11-12 3:09:35 PM
299 Views
0 replies
0 likes
PC
saved files

299 Views
0 replies
0 likes

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