Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83335 Views

40 replies

68 likes

  • 83335 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790291 Views

503 replies

64 likes

  • 790291 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22487 Views

22 replies

7 likes

  • 22487 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3012 Views

0 replies

4 likes

  • 3012 Views
  • 0 replies
  • 4 likes

Superuser Contribution Download spotify songs on Windows PC via garmin express to may garmin 6xPro

Windows 10 My Question or IssueSpotify plays beautifully on my PC and have downloaded my favourite music to my PC. I have found the special music directory for my downloaded music in my PC .....\local\spotify\storage. But am unable to down load these...

Casual Listener

 Windows 10   My Question or Issue Spotify plays beautifully on my PC and have downloaded my favourite music to my PC. I have found the special music directory for my downloaded music in...

Xenia

Moderator

3241 Views

3 replies

0 likes

  • 3241 Views
  • 3 replies
  • 0 likes

Superuser Contribution Do you have to remain connected to wifi to play local files?

PlanPremiumCountryUSADeviceLG G7Operating SystemAndroid My Question or IssueAs the title says, do i have to stay connected to wifi even after i download the local file to get it to play on my phone?

Newbie

Plan Premium Country USA Device LG G7 Operating System Android   My Question or Issue As the title says, do i have to stay connected to wifi even after i download the local file to get...

Xenia

Moderator

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Freezes My PC

PlanPremiumDeviceAsusOperating SystemWindows 10 Everytime I use the Spotify app (Not the Web Player) it will freeze at random intervals. First, the app will stop functioning and I can't do anything but it still plays music. Then my cursor freezes and...

Casual Listener

Plan Premium Device Asus Operating System Windows 10   Everytime I use the Spotify app (Not the Web Player) it will freeze at random intervals. First, the app will stop functioning and I ...

Xenia

Moderator

1493 Views

3 replies

0 likes

  • 1493 Views
  • 3 replies
  • 0 likes

Desktop app won't play any song and stops working

PlanPremium FamilyCountryBrazilDeviceDesktop Operating SystemWindows 7 My Question or IssueI'm having trouble with the desktop app only, on every other device it works well. It won't play anything and the time slider also get's stuck in 0:00, but tha...

Casual Listener

Plan Premium Family Country Brazil Device Desktop  Operating System Windows 7   My Question or Issue I'm having trouble with the desktop app only, on every other device it works w...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Playback Issues, cracking sounds

Hello, I'm experiencing playback issues since last week.When listening to any song I get constant cracking and popping sounds. It happens when listening to Local Files on Spotify as well. All of my windows playback devices are affected, and it always...

Newbie

Hello, I'm experiencing playback issues since last week. When listening to any song I get constant cracking and popping sounds. It happens when listening to Local Files on Spotify as well. All of my...

buckstuff

Visitor

1329 Views

1 replies

1 likes

Windows
  • 1329 Views
  • 1 replies
  • 1 likes

Localized Songs Still 'Not Available in Country' while in the Supported Country

PlanPremiumCountryUSDevicePC and iPhone XROperating SystemWindows 10/Whatever the latest IOS is My Question or IssueI recently traveled to Japan for an extended period of time and was looking forward to being able to listen to some of the songs that ...

Casual Listener

Plan Premium Country US Device PC and iPhone XR Operating System Windows 10/Whatever the latest IOS is   My Question or Issue I recently traveled to Japan for an extended period of tim...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Playback Stops when switching Domains

Whenever I log in to my desktop (Windows) and use the Spotify app, my music plays correctly. However, if my desktop goes to sleep and another person comes to use my computer and logs in to their own domain, the music stops. It used to be that the mus...

Visitor

Whenever I log in to my desktop (Windows) and use the Spotify app, my music plays correctly. However, if my desktop goes to sleep and another person comes to use my computer and logs in to their own ...

652 Views

0 replies

0 likes

domain
Play problem
playback
  • 652 Views
  • 0 replies
  • 0 likes

Superuser Contribution Windows app freezes after opening

PlanPremium Operating SystemWindows 10, Asus Zenbook My Question or IssueRecently windows app keeps freezing and doesn't respond anymore 2 seconds after opening. Reinstalling, resetting, changing hardware acceleration, logging out did not help. The w...

Visitor

Plan Premium   Operating System Windows 10, Asus Zenbook   My Question or Issue Recently windows app keeps freezing and doesn't respond anymore 2 seconds after opening. Reinstalling,...

Mario

Spotify Legend

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify cuts the screen.

PlanFreeCountryFinlandDevice Operating SystemWindows 10 My Question or IssueHey. Spotify is cutting the playlists, and also the Recently played doesnt refresh, how can i fix it ?

Casual Listener

Plan Free Country Finland Device   Operating System Windows 10   My Question or Issue Hey.  Spotify is cutting the playlists, and also the Recently played doesnt refresh,&nb...

Mario

Spotify Legend

1261 Views

3 replies

0 likes

  • 1261 Views
  • 3 replies
  • 0 likes

Keyboard media hotkey to launch app does not work with Windows Store version

Windows 10 now forces users to use the Windows Store version of Spotify (which is another issue entirely but anyway) and as such, denies users access to the exe file. It is possible to create shortcuts to the program and the use of keyboard media hot...

Music Fan

Windows 10 now forces users to use the Windows Store version of Spotify (which is another issue entirely but anyway) and as such, denies users access to the exe file. It is possible to create shortcu...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Can no longer drag-and-drop from Spotify desktop app for windows to Excel spreadsheet

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 x64 My Question or IssueI have two Windows PCs, both with the latest version of MS Office 365 installed, both running Windows 10. They are both running the latest version of the Spotify ...

Casual Listener

Plan Premium Country USA Device Windows PC Operating System Windows 10 x64   My Question or Issue I have two Windows PCs, both with the latest version of MS Office 365 installed, both ...

mvulovic

Casual Listener

877 Views

1 replies

1 likes

drag drop desktop excel windows
  • 877 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Discovering New Music useless - no DISLIKE button!!??

For me, the whole point of listening to a Spotify "New Music..." playlist created by Spotify is that you can hear stuff you did not specifically choose, and can see if you like something new. Spotify have removed the ability to do this because there ...

Gig Goer

For me, the whole point of listening to a Spotify "New Music..." playlist created by Spotify is that you can hear stuff you did not specifically choose, and can see if you like something new.  ...

Peter

Spotify Legend

12817 Views

16 replies

38 likes

  • 12817 Views
  • 16 replies
  • 38 likes

Solved!!Superuser Contribution Clicking Now Playing Album Art jumps to wrong entry in re-sorted playlist

Plan: PremiumCountry: US Device: Windows 10 16gb/i9 DellOperating System: Windows 10 My Question or IssuePlaylists have a default sort, which may just be the order the user put the songs in at creation. When playing songs from the playlist, the album...

Music Fan

Plan: Premium Country: US   Device: Windows 10 16gb/i9 Dell Operating System: Windows 10   My Question or Issue Playlists have a default sort, which may just be the order the us...

Peter

Spotify Legend

5544 Views

15 replies

6 likes

bug
  • 5544 Views
  • 15 replies
  • 6 likes

Computer and iPhone like not "connected" with same account / no scrobbling on last.fm

Usually, when logged in with the same account, my iPhone and my computer show the same songs. E.g. when I listen to music on the computer and then start the iPhone app it shows the same song. Now I have the problem that they are not "connected", so I...

Visitor

Usually, when logged in with the same account, my iPhone and my computer show the same songs. E.g. when I listen to music on the computer and then start the iPhone app it shows the same song.  ...

1033 Views

0 replies

1 likes

  • 1033 Views
  • 0 replies
  • 1 likes

Is it not good anymore to use the program now?

because it  freezes when I close it now it's not good anymore  

Gig Goer

because it  freezes when I close it now it's not good anymore    

Sebasty

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

How do i dislike a song?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

acousticvillage

Casual Listener

952 Views

2 replies

0 likes

  • 952 Views
  • 2 replies
  • 0 likes

Superuser Contribution Volume goes up and down

Since some days ago til now, volume goes up and down in Spotify, no matter the song I play... i've read that this is caused when using Spotify with some chat sofware but i'm not using this. I've read too that it fixed disabling "audio enhancements" b...

Regular

Since some days ago til now, volume goes up and down in Spotify, no matter the song I play... i've read that this is caused when using Spotify with some chat sofware but i'm not using this. I've read...

nemonico101

Regular

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
  • 0 likes

Solved!! Desktop App starts with volume max, doesn't remember previous volume

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueWhenever I start up the desktop app, the volume starts at maximum. Is there a way to get the app to remember the previous sessions volume levels?

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Whenever I start up the desktop app, the volume starts at maximum. Is there a way to get...

OneByBoo

Roadie

6287 Views

1 replies

1 likes

  • 6287 Views
  • 1 replies
  • 1 likes

Solved!! Error 30

PlanFree/PremiumCountryIrelandDeviceHp Pavillion DesktopOperating SystemWindows 10 My Question or IssueI've read other articles and support pages and completed all steps (Clean install, Deleting Spotify folder, checking hosts document) none have work...

Visitor

Plan Free/Premium Country Ireland Device Hp Pavillion Desktop Operating System Windows 10   My Question or Issue I've read other articles and support pages and completed all steps (Cle...

OneByBoo

Roadie

1515 Views

1 replies

0 likes

Error 30
  • 1515 Views
  • 1 replies
  • 0 likes