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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

9120 Views

94 replies

42 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

764 Views

12 replies

1 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

Yordan

Moderator

1819 Views

33 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8274 Views

0 replies

4 likes

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Solved!!Superuser Contribution Queue and Chronology

PlanFreeCountry DevicePcOperating SystemWindows My Question or IssueQueue and Chronology don't work when I use the app from the Pc. A news from this morning, I don't know why. My profile looks like dead.

Visitor

  Plan Free Country   Device Pc Operating System Windows   My Question or Issue Queue and Chronology don't work when I use the app from the Pc. A news from this morning, I d...

Ivan

Spotify Legend

776 Views

1 replies

0 likes

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Explicit content not marked on Desktop but on Web Player. Option to report is missing

I noticed a song playing with Explicit content on my Family plan (Down- Jay Sean Cover, Breathe Carolina, Punk Goes Pop album), went to report it and the "Report Explicit Content" option is missing. I did some googling and thought maybe it was just t...

Visitor

I noticed a song playing with Explicit content on my Family plan (Down- Jay Sean Cover, Breathe Carolina, Punk Goes Pop album), went to report it and the "Report Explicit Content" option is missing. ...

643 Views

0 replies

0 likes

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Solved!!Superuser Contribution Saved Songs No Longer Appear in Artists Section; Bug Or By Design?

At some point, presumably due to an update, the Artists section under Your Library stopped displaying all the artists whose music I have saved, and now only those I have followed appear. Furthermore, when I now click on those artists I am taken to th...

Music Fan

At some point, presumably due to an update, the Artists section under Your Library stopped displaying all the artists whose music I have saved, and now only those I have followed appear.   Fur...

zkz11

Casual Listener

49127 Views

61 replies

67 likes

missing songs
saved songs
  • 49127 Views
  • 61 replies
  • 67 likes

Windows 10 spotify app doesn't recognise USB-tether internet

Hi, PlanPremiumCountryNetherlands DeviceNokia 6 and Windows 10 My IssueThe landline internet is down so I'm using internet over USB to my Nokia 6.0. I can game, use you tube and post on this forum. Spotify on the other hand denies there is a working ...

Music Fan

Hi,   Plan Premium Country Netherlands   Device Nokia 6 and Windows 10   My Issue The landline internet is down so I'm using internet over USB to my Nokia 6.0. I can game, u...

MC_trouble

Music Fan

870 Views

1 replies

1 likes

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Superuser Contribution Music stops playing

PlanPremiumCountry DeviceBoth on my pc, laptop and iphone 8Operating SystemEverything is up to date My Question or IssueI get to play about 20 seconds. Sometimes more and sometimes less. And then my music just stops until I got hit the play button ag...

Visitor

Plan Premium Country   Device Both on my pc, laptop and iphone 8 Operating System Everything is up to date   My Question or Issue I get to play about 20 seconds. Sometimes more an...

Ivan

Spotify Legend

629 Views

1 replies

0 likes

bug
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Windows 10 music control, song is not changing if playing on another device

Hey, i found a bug in Spotify desktop (Windows 10). If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song name and image (Changing and stopping the song is working). You ...

Visitor

Hey,  i found a bug in Spotify desktop (Windows 10).  If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song...

928 Views

0 replies

2 likes

bug
Windows 10
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Solved!! Spotify isn't working on a desktop

PlanPremiumCountryCzech RepublicDeviceLenovo Yoga C740-15IMLOperating SystemWindows 10 My Question or IssueI've been using Spotify Premium on my PC for almost 4 months without any issues, but couple days ago it just stopped working. I didn't do any u...

Casual Listener

Plan Premium Country Czech Republic Device Lenovo Yoga C740-15IML Operating System Windows 10   My Question or Issue I've been using Spotify Premium on my PC for almost 4 months withou...

PrettyMuchSwiss

Composer

2522 Views

3 replies

0 likes

Troubleshooting
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Bluetooth-connection for Spotify from Windows laptop to JBL-headphones

Hello,to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos or whatever. But when I start Spotify than it does not work...

Visitor

Hello, to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos o...

824 Views

0 replies

3 likes

bluetooth-connection
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199 new songs on Release Radar?

My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?

Roadie

My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?

hans-jürgen

Roadie

2104 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution Spotify web player

PlanPremium (Family)CountrySingaporeDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify's web player at work where we have high speed wifi 24/7, however the songs on my playlist stop in-between songs all the time, and I have to ...

Newbie

Plan Premium (Family) Country Singapore Device Desktop Operating System Windows 10   My Question or Issue I use Spotify's web player at work where we have high speed wifi 24/7, however...

GeeksAdvice

Regular

2610 Views

2 replies

0 likes

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  • 2 replies
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Connexion impossible derriere un proxy

Bonjour,depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy.J'ai un compte family qui fonctionne parfaitement sur mon pc a la maison, tele, smartphone.Sur mon pc au bureau (windows), le ...

Regular

Bonjour, depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy. J'ai un compte family qui fonctionne parfaitement sur mon pc a la mai...

BasDer

Casual Listener

9111 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Help! Media Keys Not Working WIth Win 10 Spotify App

Plan - PremiumCountry - CanadaDevice - Lenovo M900x TinyOperating System - Windows 10, latest version, fully updated My Question or Issue - I use an MS Comfort Curve 2000 v1.0 keyboard and the forward / back media keys will not work with the Win 10 a...

Casual Listener

Plan - Premium Country - Canada Device - Lenovo M900x Tiny Operating System - Windows 10, latest version, fully updated   My Question or Issue - I use an MS Comfort Curve 2000 v1.0 key...

camdanvan

Casual Listener

1114 Views

2 replies

0 likes

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  • 2 replies
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Latest version incorrectly detects proxy and fails to connect

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?! Problem:I was presented with a situation this morning where Spotify desktop was displaying the cannot connect error du...

Newbie

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?!   Problem: I was presented with a situation this morning wh...

1617 Views

0 replies

0 likes

firewall
proxy
Sophos
utm
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Superuser Contribution Cant buy premium

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. I can't do that?

Visitor

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. ...

Ivan

Spotify Legend

585 Views

1 replies

0 likes

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Superuser Contribution Play queue suddently starts playing metal songs again and again

PlanPremiumCountryGermanDeviceAsus laptopOperating SystemWindows 10 My Question or IssueWhenever I stop whatever I played and let Spotify be quiet for a while but keep it open, after a while, it will suddently start playing metal music from the play ...

Visitor

Plan Premium Country German Device Asus laptop Operating System Windows 10   My Question or Issue Whenever I stop whatever I played and let Spotify be quiet for a while but keep it ope...

Mario

Spotify Legend

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
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Solved!! Spotify doesn't work at all

PlanPremiumCountry GermanyDevicePc Operating System Windows 10 My Question or Issue Hello,I had a lot of problems with Spotify the last days. At the beginning I couldn't play some songs and they only worked when I uninstalled Spotify and installed it...

Casual Listener

  Plan Premium Country  Germany Device Pc  Operating System  Windows 10   My Question or Issue  Hello, I had a lot of problems with Spotify the last days. At...

figmentpigment

Visitor

7067 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Inappropriate ad

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy talking about "sitting on my face"... I understand the...

Casual Listener

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy tal...

--7

Casual Listener

813 Views

2 replies

0 likes

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64 Bit Spotify

PlanFreeCountryUK DevicePCOperating SystemWindows 10 My Question or IssueSpotify 32 bit doesn't work on my PC which is 64 bit with Windows 10. It keeps crashing the system or slowing it down. I've spoken to Spotify help desk about it and they say the...

Newbie

Plan Free Country UK   Device PC Operating System Windows 10   My Question or Issue Spotify 32 bit doesn't work on my PC which is 64 bit with Windows 10.  It keeps crashing ...

MauriceMV

Spotify Star

1311 Views

1 replies

1 likes

  • 1311 Views
  • 1 replies
  • 1 likes

Error 30 on LOG IN

Plan/PremiumCountryisrael Operating SystemWindows 10(zooberi72)My Question or Issuegood weekI have a Premium Spotify on the computer but I tried to log in I couldn'tI tried to delete, I tried to see what the problem wasBut I couldn't be happier if yo...

Visitor

  Plan /Premium Country israel   Operating System Windows 10(zooberi72) My Question or Issue good week I have a Premium Spotify on the computer but I tried to log in I couldn't I...

MauriceMV

Spotify Star

562 Views

1 replies

0 likes

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  • 1 replies
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Songs downloaded on Phone, However not on Desktop App.

PlanPremiumCountryUnited KingdomDeviceLenovo Ideapad Z500Operating SystemWindows 8.1 My Question or IssueI paid for Premium yesterday night, where I decided to download one of my playlists, and then tried downloading them on Desktop, but turns out I ...

Newbie

Plan Premium Country United Kingdom Device Lenovo Ideapad Z500 Operating System Windows 8.1   My Question or Issue I paid for Premium yesterday night, where I decided to download one o...

487 Views

0 replies

0 likes

  • 487 Views
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  • 0 likes