Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116398 Views
82 replies
27 likes

116398 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112186 Views
291 replies
22 likes

112186 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8745 Views
1 replies
6 likes

8745 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149691 Views
0 replies
26 likes
Mac
Windows

149691 Views
0 replies
26 likes

Solved!! Changing primary device/ Usernames

I tried to change my profile picture on my desktop app but when I close and reopen it, my picture didnt appear. After some research, I learned that apperently in order to change my profile picture, I need to be on my primary device. I tried to log ou...

feso60
Casual Listener
I tried to change my profile picture on my desktop app but when I close and reopen it, my picture didnt appear. After some research, I learned that apperently in order to change my profile picture, I...
2020-01-18 10:17:58 PM
2020-01-19 6:15:25 PM
Emilia_8
Community Legend
1388 Views
3 replies
1 likes

1388 Views
3 replies
1 likes

Liked Songs playlist appearing as empty on laptop

PlanPremiumCountryIndonesiaDeviceDell Inspiron 5437Operating SystemWindows 10 My Question or IssueMy Liked Songs playlist shows up as empty whenever I try to open it on my laptop. It works fine whenever I open it on my phone. I can look through the a...

TheoJW
Casual Listener
Plan Premium Country Indonesia Device Dell Inspiron 5437 Operating System Windows 10 My Question or Issue My Liked Songs playlist shows up as empty whenever I try to open it on my la...
2020-01-19 4:45:40 PM
367 Views
0 replies
1 likes

367 Views
0 replies
1 likes

Downloaded songs disappeared?

PlanPremiumDeviceLaptopOperating SystemWindows My Question or IssueI'm in the process of moving house and without internet at the moment, so while I was at a friend's house I set my library to download so I can listen without eating up my data The so...

GoblinCreature
Casual Listener
Plan Premium Device Laptop Operating System Windows My Question or Issue I'm in the process of moving house and without internet at the moment, so while I was at a friend's house I set...
2020-01-19 3:56:19 AM
2020-01-19 2:11:32 PM
Emilia_8
Community Legend
663 Views
1 replies
0 likes

663 Views
1 replies
0 likes

Playlists default naming convention harmonization

My Question or IssueOn Windows Desktop app, from an album page, there are multiple ways you can create a playlist from this album:1. from the 3 dots button > Add to Playlist2. by drag & drop of the album title to the playlist panel on the left sideTh...

fr4nzele
Newbie
My Question or Issue On Windows Desktop app, from an album page, there are multiple ways you can create a playlist from this album: 1. from the 3 dots button > Add to Playlist 2. by drag & ...
2020-01-19 11:16:04 AM
610 Views
0 replies
1 likes
Playlist Drag and Drop

610 Views
0 replies
1 likes

Bug: Song Title in Volume Indicator Doesnt Match When Casting

PlanFree/PremiumCountryUnited StatesDevice/OSWindows 10, Google HomeMy Question or IssueWhen I cast to Google Home, then use the desktop client, the song title in the volume banner no longer matches.

KurtW1
Casual Listener
Plan Free/Premium Country United States Device/OS Windows 10, Google Home My Question or Issue When I cast to Google Home, then use the desktop client, the song title in the volume banner no l...
2020-01-19 2:56:47 AM
2020-01-19 3:32:11 AM
stoniestGerm
Gig Goer
625 Views
3 replies
1 likes

625 Views
3 replies
1 likes

Spotify skipping songs by itself

PlanPremiumOperating SystemWindows 10 My Question or IssueToday I was using spotify through my phone when I decided to change to my laptop, the songs started to skip like crazy, not even a second playing. I tried to select a song on my phone and send...

Nowski
Visitor
Plan Premium Operating System Windows 10 My Question or Issue Today I was using spotify through my phone when I decided to change to my laptop, the songs started to skip like crazy, not ...
2020-01-19 1:38:41 AM
600 Views
0 replies
0 likes

600 Views
0 replies
0 likes

Spotify desktop app randomly requesting single clicks as double clicks

This has been happening to me since 2 weeks ago. When I'm browsing my playlists or queue, when I click on tracks or the playlist names, sometimes Spotify requests it as d double click, even though I didn't double click, resulting in Spotify playing a...

user-removed
Visitor
This has been happening to me since 2 weeks ago. When I'm browsing my playlists or queue, when I click on tracks or the playlist names, sometimes Spotify requests it as d double click, even though I ...
2020-01-18 9:58:23 PM
464 Views
0 replies
0 likes

464 Views
0 replies
0 likes

Superuser Contribution Songs not playing

PlanPremiumCountrySwedenOperating SystemWindows 10My Question or IssueOk so, when i try to play any song a message comes up on the top of the screen that says "spotify can't play this right now. If you have the file on your computer you can import it...

Alex0304
Visitor
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue Ok so, when i try to play any song a message comes up on the top of the screen that says "spotify can't play ...
2020-01-17 10:23:16 PM
2020-01-18 2:38:50 PM
Guido
Spotify Legend
630 Views
1 replies
0 likes

630 Views
1 replies
0 likes

[Bug] [Desktop] Mouse 4/5 not working

They used to.. but for whatever reason they no longer work on my Desktop app for about a month or so now. Used to be I can navigate back and forth different pages I opened.

ThSt
Regular
They used to.. but for whatever reason they no longer work on my Desktop app for about a month or so now. Used to be I can navigate back and forth different pages I opened.
2020-01-18 10:45:00 AM
2020-01-18 2:33:16 PM
AeroZ
Composer
607 Views
1 replies
1 likes
Desktop

607 Views
1 replies
1 likes

Profile Pictures

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI tried changing my profile picture on my desktop and it won’t change it just keeps resetting...

jackrwt
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tried...
2020-01-17 12:24:34 AM
2020-01-18 10:35:58 AM
Sebasty
Community Legend
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Solved!!Superuser Contribution Albums missing from artist over view page, yet the album is available online

So, I noticed that some artist have albums avaible online on Spotify while the albums aren't present on the artist page. I know I has been already talked about, but the solutions I found said that people were seeing info on music they have on local f...

Luxxy
Regular
So, I noticed that some artist have albums avaible online on Spotify while the albums aren't present on the artist page. I know I has been already talked about, but the solutions I found said th...
2014-08-22 5:32:35 AM
2020-01-18 9:23:23 AM
Guido
Spotify Legend
4471 Views
11 replies
0 likes
Windows

4471 Views
11 replies
0 likes

Solved!!Superuser Contribution Local Files Playlist

PlanPremiumCountryUnited KingdomDeviceComputerOperating SystemWindows 10 My Question or IssueHi! I hope you're having a good day,So I'm really confused, I transferred a bunch of songs (30 or so) using Local Files and moved them into a playlist, the p...

evieromano
Casual Listener
Plan Premium Country United Kingdom Device Computer Operating System Windows 10 My Question or Issue Hi! I hope you're having a good day, So I'm really confused, I transferred a bun...
2020-01-02 9:17:59 PM
2020-01-18 8:37:23 AM
Peter
Spotify Legend
2833 Views
3 replies
0 likes

2833 Views
3 replies
0 likes

Solved!! Bit of a weird situation - Windows 10 stopping playback upon shutting monitors off

PlanPremiumCountry DeviceGaming PC (Custom build)Operating SystemWindows 10 My Question or IssueAlright, this is where it gets right messed up - Whenever I shut both of my monitors off, playback shuts down after a few seconds. Its never done this bef...

Bexley_
Casual Listener
Plan Premium Country Device Gaming PC (Custom build) Operating System Windows 10 My Question or Issue Alright, this is where it gets right messed up - Whenever I shut both of ...
2020-01-18 7:57:14 AM
2020-01-18 8:03:07 AM
Bexley_
Casual Listener
762 Views
1 replies
0 likes

762 Views
1 replies
0 likes

Spotify doesn't handle Windows shutdown cleanly

This occurs with both the Windows 10 Store version and the Win32 app. With Spotify running, if I shut down my PC through the start menu (or simply kill Spotify through Task Manager), Spotify will revert to any settings that were set as well as whatev...

sgtlaggy
Regular
This occurs with both the Windows 10 Store version and the Win32 app. With Spotify running, if I shut down my PC through the start menu (or simply kill Spotify through Task Manager), Spotify...
2018-05-14 7:19:00 PM
2020-01-17 10:56:43 PM
sgtlaggy
Regular
677 Views
1 replies
5 likes

677 Views
1 replies
5 likes

Search based on encoding

Is there a way to supply an advanced search parameter which specifies encoding? Alternatively, how can I find surround sound contents on Spotify?

gstoynev
Casual Listener
Is there a way to supply an advanced search parameter which specifies encoding? Alternatively, how can I find surround sound contents on Spotify?
2020-01-17 10:01:01 PM
362 Views
0 replies
0 likes

362 Views
0 replies
0 likes

Get a Phone Number

PlanPremiumCountryUSADevicePC/AndroidOperating SystemWindows 10 My Question or IssueGet a support phone number instead of doing everything through your forum.

Frostman233
Music Fan
Plan Premium Country USA Device PC/Android Operating System Windows 10 My Question or Issue Get a support phone number instead of doing everything through your forum.
2020-01-17 6:04:56 PM
675 Views
0 replies
0 likes

675 Views
0 replies
0 likes

Liked Songs Glitching

PlanFreeCountry DeviceOLD DellOperating SystemWindows 7 My Question or IssueI was trying to play my liked songs for the past few days, but every time I went into the liked songs section it would tell me it was empty and that I had no liked songs. In ...

SomeRandomDude2
Casual Listener
Plan Free Country Device OLD Dell Operating System Windows 7 My Question or Issue I was trying to play my liked songs for the past few days, but every time I went into the lik...
2020-01-17 4:31:01 PM
543 Views
0 replies
0 likes

543 Views
0 replies
0 likes

Unable to play songs and friend list not showing fully

PlanPremiumCountryIndonesiaDeviceAcer aspireOperating SystemWindows 7 My Question or IssueMy spotify app can't play songs, even when downloaded. It will show a message "Spotify is unable to play this song right now." And it happens when I try to play...

Mich_out
Visitor
Plan Premium Country Indonesia Device Acer aspire Operating System Windows 7 My Question or Issue My spotify app can't play songs, even when downloaded. It will show a message "Spoti...
2020-01-17 12:16:50 PM
454 Views
0 replies
0 likes

454 Views
0 replies
0 likes

Spotify Search Engine always brings up "No Results"

Same issue as https://community.spotify.com/t5/Desktop-Windows/Spotify-Search-Engine-always-brings-up-quot-No-Results-quot/m-p/4532190#M62865 Happens on Mobile (Android) and Windows (Desktop)

gzxmx94_
Regular
Same issue as https://community.spotify.com/t5/Desktop-Windows/Spotify-Search-Engine-always-brings-up-quot-No-Results-quot/m-p/4532190#M62865 Happens on Mobile (Android) and Windows (De...
2020-01-17 12:00:42 PM
571 Views
0 replies
3 likes

571 Views
0 replies
3 likes

unable to Control the Volume of Ads

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI am no longer able to change the audio levels for ads in spotify . where a lot of ads are fine . some times they come in WAY to loud . I used to be able to just adjust the V...

Nightlance
Newbie
Plan Free Country Canada Device PC Operating System Windows 10 My Question or Issue I am no longer able to change the audio levels for ads in spotify . where a lot of ads are fine . ...
2020-01-17 10:58:11 AM
369 Views
0 replies
0 likes

369 Views
0 replies
0 likes

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