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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136996 Views
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  • 25 likes
  • Mac
    Windows
  • 136996 Views
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  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53225 Views
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  • 33 likes
  • Windows
  • 53225 Views
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  • 33 likes

Spotify APP doesn't start anymore

PlanPremiumCountryFrance DeviceHP EliteBook 840 G3Operating SystemWindows 7 Pro. My Question or IssueFor a weeks, Spotify APP doesn't open anymore. I tried to desinstall it, but I can't do it trhought the classic control Pannel (when clickin on Desin...

  • Casual Listener
  •   Plan Premium Country France    Device HP EliteBook 840 G3 Operating System Windows 7 Pro.    My Question or Issue For a weeks, Spotify APP doesn't open anymore....
  • Raphael0660
  • Casual Listener
  • 342 Views
  • 2 replies
  • 1 likes
  • 342 Views
  • 2 replies
  • 1 likes

Sound problems

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 108 Views
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  • 108 Views
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bloquer les mise a jour

Bonjour,y a t'il un moyen de bloquer les mise a jour automatique sur windows 7 ? pour rester sur une version plus ancienne. Merci

  • Casual Listener
  • Bonjour, y a t'il un moyen de bloquer les mise a jour automatique sur windows 7 ? pour rester sur une version plus ancienne.   Merci
  • 1554 Views
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  • 1554 Views
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How do I transfer local data to a new folder

Operating SystemWindows 10 My Question or Issue I reinstalled Spotify, which deleted 7GB of local data gained from streaming. I backed up this data, and everytime I try and copy it back into the empty Data folder in Appdata/Local/Spotify, it gets wip...

  • Newbie
  • Operating System Windows 10   My Question or Issue   I reinstalled Spotify, which deleted 7GB of local data gained from streaming. I backed up this data, and everytime I try and copy i...
  • 128 Views
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  • 128 Views
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Superuser Contribution No song playing

This is what I see when trying to play some songs, no error message, no song, no album cover, no music....(Windows 10)

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  • Newbie
  • This is what I see when trying to play some songs, no error message, no song, no album cover, no music.... (Windows 10)  
  • 178 Views
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  • 1 likes
  • 178 Views
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  • 1 likes

cant play the current song

PlanFreeCountryusaDevicedell laptopOperating System windows 10 My Question or Issueevery time I try to play a song via the app on my computer or the web player it plays for a couple of seconds then stops and says "can't play the current song"so far t...

  • Casual Listener
  • Plan Free Country usa Device dell laptop Operating System   windows 10   My Question or Issue every time I try to play a song via the app on my computer or the web player it play...
  • kelseynh99
  • Casual Listener
  • 296 Views
  • 1 replies
  • 1 likes
  • 296 Views
  • 1 replies
  • 1 likes

Spotify Won't work/uninstall

PlanPremiumCountryUSDevicePCOperating SystemWindows 7My Question or Issue For the past two weeks, Spotify won't open on my desktop. When I try to uninstall it, it won't uninstall. When I hover over the shortcut, it it gives me the option to quit spot...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 7 My Question or Issue   For the past two weeks, Spotify won't open on my desktop. When I try to uninstall it, it won't uni...
  • serafemur
  • Casual Listener
  • 169 Views
  • 2 replies
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  • 169 Views
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Freezes when I log in.

So I just logged in minutes ago and as time went, it started to freeze and i had to force shut down my laptop and i hate it. it's happened several times in the past so i tried reinstalling it but it didn't freeze anymore until recently.PlanPremiumCou...

  • Newbie
  • So I just logged in minutes ago and as time went, it started to freeze and i had to force shut down my laptop and i hate it. it's happened several times in the past so i tried reinstalling it but it ...
  • 124 Views
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  • 124 Views
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Multimedia Keys Do Not Work ?

PlanFreeCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 7 My Question or IssueMulti Medya Tuşları Çalışmıyor ? Şarkıları Geçemiyorum, Durduramıyorum, Sesi Açıp Kısamıyorum ? Birkaç Güncelleme Öncesinde Ça...

  • Newbie
  • Plan Free Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 7   My Question or Issue Multi Medya Tuşları Çalışmıyor ? Şarkıları Geçemiy...
  • 113 Views
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  • 113 Views
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Won't play part of playlist in shuffle

PlanPremiumCountryUKDeviceWindows 10 (exact same issue on Android with the same songs in the playlist) My Question or IssueI have had a playlist for a while now and recently added another album to it, but noticed that none of the songs from the album...

  • Newbie
  • Plan Premium Country UK Device Windows 10 (exact same issue on Android with the same songs in the playlist)   My Question or Issue I have had a playlist for a while now and recently adde...
  • 137 Views
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  • 137 Views
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Desktop App wants to update/reinstall DAILY

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify is CONSTANTLY asking to update and reinstall. I have tried every suggestion I can find, ranging from a total uninstall and fresh install all the way through the nucle...

  • Regular
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify is CONSTANTLY asking to update and reinstall.  I have tried every suggestion I can fi...
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  • 117 Views
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Solved!! Sincronization between devices

I have Spotify Premium installed in 1 PC, 1 notebook (both Windows 10) and 1 cell phone (Android), and it's been more than a month that these devices are not sincronizing themselves when I add songs to my account. There are songs that are saved to th...

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  • Newbie
  • I have Spotify Premium installed in 1 PC, 1 notebook (both Windows 10) and 1 cell phone (Android), and it's been more than a month that these devices are not sincronizing themselves when I add songs ...
  • Shak13
  • Casual Listener
  • 210 Views
  • 1 replies
  • 1 likes
  • 210 Views
  • 1 replies
  • 1 likes

Remove 'Find Friends' Panel

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe 'Find Friends' panel on the right side of the desktop application should have a way of closing it completely. It's just taking up space while not being utilized.

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue The 'Find Friends' panel on the right side of the desktop application should have a way of cl...
  • 313 Views
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  • Find friends
    Windows 10
  • 313 Views
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The public playlist I created only shows up on my profile after someone follows me

PlanFreeCountryUSDeviceDell laptop & iPod Touch 5th GenerationOperating SystemWindows 10 & iOS 9 My Question or IssueI have a public playlist with a lot of my favorite songs in it. I recently attempted to find my playlist using a family member's Spot...

  • Casual Listener
  • Plan Free Country US Device Dell laptop & iPod Touch 5th Generation Operating System Windows 10 & iOS 9   My Question or Issue I have a public playlist with a lot of my favorit...
  • 118 Views
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  • 118 Views
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Unable to Play this Song Right Now FIX...

PlanPremiumCountry Device(PC)Operating System(Windows 10) My Question or IssueI was having SO MANY issues getting any music to play on my Spotify Desktop App. I was able to play music on my phone and through the Web App, but not on the desktop.I trie...

  • Newbie
  • Plan Premium Country   Device (PC) Operating System (Windows 10)   My Question or Issue I was having SO MANY issues getting any music to play on my Spotify Desktop App. I was able...
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  • 120 Views
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ALBUM: Vory - Say EP (ZIP)

1. Vory - Save Me Now2. Vory - Stay3. Vory - Worst ft. Smokepurpp4. Vory - Selfish5. Vory - You Got It6. Vory - MisunderstoodDOWNLOAD ALBUM: Vory - Say EP (ZIP) FILE

  • Casual Listener
  • 1. Vory - Save Me Now 2. Vory - Stay 3. Vory - Worst ft. Smokepurpp 4. Vory - Selfish 5. Vory - You Got It 6. Vory - Misunderstood DOWNLOAD ALBUM: Vory - Say EP (ZIP) FILE
  • ElainaD
  • Composer
  • 1493 Views
  • 1 replies
  • 0 likes
  • 1493 Views
  • 1 replies
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Some songs don't play. Reinstall only works for a day or two.

PlanPremiumCountryUSADeviceHP EliteBook 840 G1Operating SystemWindows 7 Enterprise, SP1 My Question or IssueAll songs that are in Spotify-curated lists or my playlists play fine. Songs found by searching often don't play. After pressing the 'play' bu...

  • Casual Listener
  • Plan Premium Country USA Device HP EliteBook 840 G1 Operating System Windows 7 Enterprise, SP1   My Question or Issue All songs that are in Spotify-curated lists or my playlists play...
  • mousemanb
  • Casual Listener
  • 305 Views
  • 4 replies
  • 0 likes
  • 305 Views
  • 4 replies
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language settings - spotify doesn't restart automatically

PlanPremiumCountryGermanyDeviceWin 10 PCOperating SystemWindows 10 64bit education edition My Issue/BugOn switching language a bar opens that tells you to restart Spotify to apply the change.If I click on the link, Spotify doesn't restart but just sh...

  • Gig Goer
  • Plan Premium Country Germany Device Win 10 PC Operating System Windows 10 64bit education edition   My Issue/Bug On switching language a bar opens that tells you to restart Spotify to ...
  • 301 Views
  • 0 replies
  • 0 likes
  • bug
    language settings
    Windows
  • 301 Views
  • 0 replies
  • 0 likes

Solved!! Spotify application won't load. Windows 7

I've Ctrl-Alt-Del and there is no spotify service running. I've uninstalled (deleted the dir as the 'uninstall' option did nothing) reinstalled the program to no effect drivers are up to date and network is working properly

  • Casual Listener
  • I've Ctrl-Alt-Del and there is no spotify service running.   I've uninstalled (deleted the dir as the 'uninstall' option did nothing)   reinstalled the program to no effect   dri...
  • Hanover
  • Casual Listener
  • 309 Views
  • 1 replies
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  • 309 Views
  • 1 replies
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Spam/Malware advert

Scam/Malware adverts are showing frequently on a local library PC running Windows 10.

  • Music Fan
  • Scam/Malware adverts are showing frequently on a local library PC running Windows 10.    
  • axlegear
  • Music Fan
  • 466 Views
  • 2 replies
  • 0 likes
  • fraud
    malware
    phishing
    scam
  • 466 Views
  • 2 replies
  • 0 likes