Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11490 Views

105 replies

47 likes

  • 11490 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1300 Views

15 replies

2 likes

Possible Bug
  • 1300 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3178 Views

38 replies

2 likes

  • 3178 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8928 Views

0 replies

4 likes

  • 8928 Views
  • 0 replies
  • 4 likes

Windows 10 music control, song is not changing if playing on another device

Hey, i found a bug in Spotify desktop (Windows 10). If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song name and image (Changing and stopping the song is working). You ...

Visitor

Hey,  i found a bug in Spotify desktop (Windows 10).  If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song...

933 Views

0 replies

2 likes

bug
Windows 10
  • 933 Views
  • 0 replies
  • 2 likes

Solved!! Spotify isn't working on a desktop

PlanPremiumCountryCzech RepublicDeviceLenovo Yoga C740-15IMLOperating SystemWindows 10 My Question or IssueI've been using Spotify Premium on my PC for almost 4 months without any issues, but couple days ago it just stopped working. I didn't do any u...

Casual Listener

Plan Premium Country Czech Republic Device Lenovo Yoga C740-15IML Operating System Windows 10   My Question or Issue I've been using Spotify Premium on my PC for almost 4 months withou...

PrettyMuchSwiss

Composer

2534 Views

3 replies

0 likes

Troubleshooting
  • 2534 Views
  • 3 replies
  • 0 likes

Bluetooth-connection for Spotify from Windows laptop to JBL-headphones

Hello,to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos or whatever. But when I start Spotify than it does not work...

Visitor

Hello, to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos o...

830 Views

0 replies

3 likes

bluetooth-connection
  • 830 Views
  • 0 replies
  • 3 likes

199 new songs on Release Radar?

My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?

Roadie

My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?

hans-jürgen

Roadie

2117 Views

4 replies

1 likes

  • 2117 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify web player

PlanPremium (Family)CountrySingaporeDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify's web player at work where we have high speed wifi 24/7, however the songs on my playlist stop in-between songs all the time, and I have to ...

Newbie

Plan Premium (Family) Country Singapore Device Desktop Operating System Windows 10   My Question or Issue I use Spotify's web player at work where we have high speed wifi 24/7, however...

GeeksAdvice

Regular

2631 Views

2 replies

0 likes

  • 2631 Views
  • 2 replies
  • 0 likes

Connexion impossible derriere un proxy

Bonjour,depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy.J'ai un compte family qui fonctionne parfaitement sur mon pc a la maison, tele, smartphone.Sur mon pc au bureau (windows), le ...

Regular

Bonjour, depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy. J'ai un compte family qui fonctionne parfaitement sur mon pc a la mai...

BasDer

Casual Listener

9139 Views

3 replies

1 likes

  • 9139 Views
  • 3 replies
  • 1 likes

Help! Media Keys Not Working WIth Win 10 Spotify App

Plan - PremiumCountry - CanadaDevice - Lenovo M900x TinyOperating System - Windows 10, latest version, fully updated My Question or Issue - I use an MS Comfort Curve 2000 v1.0 keyboard and the forward / back media keys will not work with the Win 10 a...

Casual Listener

Plan - Premium Country - Canada Device - Lenovo M900x Tiny Operating System - Windows 10, latest version, fully updated   My Question or Issue - I use an MS Comfort Curve 2000 v1.0 key...

camdanvan

Casual Listener

1122 Views

2 replies

0 likes

  • 1122 Views
  • 2 replies
  • 0 likes

Latest version incorrectly detects proxy and fails to connect

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?! Problem:I was presented with a situation this morning where Spotify desktop was displaying the cannot connect error du...

Newbie

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?!   Problem: I was presented with a situation this morning wh...

1652 Views

0 replies

0 likes

firewall
proxy
Sophos
utm
  • 1652 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant buy premium

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. I can't do that?

Visitor

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. ...

Ivan

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play queue suddently starts playing metal songs again and again

PlanPremiumCountryGermanDeviceAsus laptopOperating SystemWindows 10 My Question or IssueWhenever I stop whatever I played and let Spotify be quiet for a while but keep it open, after a while, it will suddently start playing metal music from the play ...

Visitor

Plan Premium Country German Device Asus laptop Operating System Windows 10   My Question or Issue Whenever I stop whatever I played and let Spotify be quiet for a while but keep it ope...

Mario

Spotify Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't work at all

PlanPremiumCountry GermanyDevicePc Operating System Windows 10 My Question or Issue Hello,I had a lot of problems with Spotify the last days. At the beginning I couldn't play some songs and they only worked when I uninstalled Spotify and installed it...

Casual Listener

  Plan Premium Country  Germany Device Pc  Operating System  Windows 10   My Question or Issue  Hello, I had a lot of problems with Spotify the last days. At...

figmentpigment

Visitor

7088 Views

7 replies

2 likes

  • 7088 Views
  • 7 replies
  • 2 likes

Inappropriate ad

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy talking about "sitting on my face"... I understand the...

Casual Listener

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy tal...

--7

Casual Listener

823 Views

2 replies

0 likes

  • 823 Views
  • 2 replies
  • 0 likes

64 Bit Spotify

PlanFreeCountryUK DevicePCOperating SystemWindows 10 My Question or IssueSpotify 32 bit doesn't work on my PC which is 64 bit with Windows 10. It keeps crashing the system or slowing it down. I've spoken to Spotify help desk about it and they say the...

Newbie

Plan Free Country UK   Device PC Operating System Windows 10   My Question or Issue Spotify 32 bit doesn't work on my PC which is 64 bit with Windows 10.  It keeps crashing ...

MauriceMV

Spotify Star

1321 Views

1 replies

1 likes

  • 1321 Views
  • 1 replies
  • 1 likes

Error 30 on LOG IN

Plan/PremiumCountryisrael Operating SystemWindows 10(zooberi72)My Question or Issuegood weekI have a Premium Spotify on the computer but I tried to log in I couldn'tI tried to delete, I tried to see what the problem wasBut I couldn't be happier if yo...

Visitor

  Plan /Premium Country israel   Operating System Windows 10(zooberi72) My Question or Issue good week I have a Premium Spotify on the computer but I tried to log in I couldn't I...

MauriceMV

Spotify Star

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Songs downloaded on Phone, However not on Desktop App.

PlanPremiumCountryUnited KingdomDeviceLenovo Ideapad Z500Operating SystemWindows 8.1 My Question or IssueI paid for Premium yesterday night, where I decided to download one of my playlists, and then tried downloading them on Desktop, but turns out I ...

Newbie

Plan Premium Country United Kingdom Device Lenovo Ideapad Z500 Operating System Windows 8.1   My Question or Issue I paid for Premium yesterday night, where I decided to download one o...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

Syncing local files from desktop to Iphone 6s broken.

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...

Casual Listener

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in...

ottoyouds

Casual Listener

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next/Previous song navigation is incredibly slow.

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward, around 20 seconds between stopping clicking until ...

Casual Listener

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward,...

TGYD

Casual Listener

934 Views

2 replies

0 likes

  • 934 Views
  • 2 replies
  • 0 likes

Spotify Desktop App not working with latest Windows update

PlanPremium CountryEnglandDevice(PC)Operating System(Windows 10) My Question or IssueEver since I installed the latest Windows updates which was today, I cannot select any songs to play every time I click the play button it does nothing but if I hit ...

Visitor

Plan Premium  Country England Device (PC) Operating System (Windows 10)   My Question or Issue Ever since I installed the latest Windows updates which was today, I cannot select a...

Emilia_8

Community Legend

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Sorting playlist

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueOn my mobile phone I can alphabetically sort my playlists. Which is very nice to find my playlists quick on the go. But on the windows app of Spotify this isn't possi...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue On my mobile phone I can alphabetically sort my playlists. Which is very nice to find my p...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes