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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83176 Views

40 replies

68 likes

  • 83176 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789104 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22132 Views

22 replies

6 likes

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  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2994 Views

0 replies

4 likes

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Superuser Contribution New Release removes number of listeners per playlist

Hello, PlanPremium DevicePCOperating SystemWindows 10 My Question or Issuenew release was installed today 1.1.25.559.xxxNow, if you try to follow a playlist and watch the number of listeners per artist,this is now gone....Please bring that back, i ne...

Regular

Hello,   Plan Premium   Device PC Operating System Windows 10   My Question or Issue new release was installed today 1.1.25.559.xxx Now, if you try to follow a playlist and...

Jazzwhatever

Community Legend

675 Views

2 replies

2 likes

  • 675 Views
  • 2 replies
  • 2 likes

Premium not working. Payment went through

PlanOne year subscription to Premium along student discountCountryIndiaDeviceSamsung A70s HP EnvyOperating System Android 10, Windows 10,etc.) My Question or IssueSubscribed to premium but it isn't working. checked for a second account but it doesn't...

Casual Listener

Plan One year subscription to Premium along student discount Country India Device Samsung A70s HP Envy Operating System  Android 10, Windows 10,etc.)   My Question or Issue Subscr...

Bittencourt

Spotify Star

829 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify can't play right now. If you have the file on your computer you can import it.

PlanFreeCountryUnited StatesOperating SystemWindows 10 My Question or IssueSpotify now can't play after installing the Windows software update. What's going on? Edit: Problem was fixed by Spotify.

Casual Listener

Plan Free Country United States Operating System Windows 10   My Question or Issue Spotify now can't play after installing the Windows software update. What's going on?   Edit: Pr...

Ivan

Spotify Legend

1321 Views

4 replies

0 likes

Windows
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Superuser Contribution does not launch

Windows app not working. I click on the icon, seems to start launching the app, but then it closesI've already restarted the computer, but that did not help.

Newbie

Windows app not working. I click on the icon, seems to start launching the app, but then it closes I've already restarted the computer, but that did not help.

Pheeal

Music Fan

1449 Views

6 replies

2 likes

  • 1449 Views
  • 6 replies
  • 2 likes

Trouble uploading my local files to spotify

I am trying to download Death Bed by Powfu on to my Spotify account. I have downloaded the song from 3 different websites. I know exactly what file i put it in and for some reason in my folder i have labeled “Spotify” it says nothing is there when i ...

Visitor

I am trying to download Death Bed by Powfu on to my Spotify account. I have downloaded the song from 3 different websites. I know exactly what file i put it in and for some reason in my folder i have...

OneByBoo

Roadie

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to start radio

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueUnable to start radio on Win 10 desktop app.It always says "This radio station cannot be started"I tried starting it from my Android phone and radio works there

Casual Listener

  Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Unable to start radio on Win 10 desktop app. It always says "This radio station cannot...

KamuiJitsu

Casual Listener

1174 Views

3 replies

1 likes

Radio
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  • 3 replies
  • 1 likes

Always playing Imunni Compbill Melinnue, won't allow my selction

PlanPremiumCountryUKDeviceWindows 10 laptop (also same on iPhone 8 and iPad)Operating SystemWindows 10 My Question or IssueWhen I start Spotify, it starts playing Imunni Compbill Melinnue (who?) straight away. If I stop it, it starts up the same agai...

Visitor

Plan Premium Country UK Device Windows 10 laptop (also same on iPhone 8 and iPad) Operating System Windows 10   My Question or Issue When I start Spotify, it starts playing Imunni Comp...

Brunelicia

Community Legend

726 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify adds a playlist on it's own and plays it automatically, if removed it happens repeatedly.

PlanPremiumCountry SwedenDeviceS9+ and Desktop.Operating SystemWin7 and whatever S9+ uses. My Question or Issue About a week ago Spotify began adding playlists automatically and auto-playing them randomly, and switching songs before they finish. Note...

Regular

  Plan Premium Country  Sweden Device S9+ and Desktop. Operating System Win7 and whatever S9+ uses.   My Question or Issue  About a week ago Spotify began adding playli...

Guido

Spotify Legend

6035 Views

11 replies

0 likes

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  • 11 replies
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Spotify Downloaded player not playing songs

.PlanPremiumCountryUnited KingdomDeviceWindows Desktop PcOperating SystemWindows 10 My Question or IssueI have uninstalled and reinstalled spotify on my pc a number of times now and the issue , where songs wont play and it wont always connect to my p...

Casual Listener

. Plan Premium Country United Kingdom Device Windows Desktop Pc Operating System Windows 10   My Question or Issue I have uninstalled and reinstalled spotify on my pc a number of time...

OneByBoo

Roadie

581 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't find Your Daily Mixes on the desktop add

PlanPremiumCountrySouth AfricaDeviceAsus LaptopOperating SystemWindows 10My Question or IssueSometime in the last two or three weeks the "Your Daily Mix" function was removed from the desktop app (or I can just not find it anymore). It is still on my...

Newbie

Plan Premium Country South Africa Device Asus Laptop Operating System Windows 10 My Question or Issue Sometime in the last two or three weeks the "Your Daily Mix" function was removed from...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Windows Fullscreen Mode

PlanPremiumCountryNew ZealandOperating SystemWindows 10 My Question or IssueWhen going full screen if you leave your mouse still on the screen it becomes the more minimal version, with just the album art and artist/song name visible. However, with mu...

Casual Listener

  Plan Premium Country New Zealand Operating System Windows 10   My Question or Issue When going full screen if you leave your mouse still on the screen it becomes the more minimal...

813 Views

0 replies

0 likes

  • 813 Views
  • 0 replies
  • 0 likes

Spotify-Name wurde ohne Berechtigung geändert auf meinen privaten Namen - Facebook

Guten Tag zusammen, nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen.Davon wusste ich nichts und dem habe ich auch so nicht zugestimmt, da ich nicht möchte, dass...

Newbie

Guten Tag zusammen,   nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen. Davon wusste ich nichts und ...

OneByBoo

Roadie

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Podcasts not playing

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue when trying to play podcasts that I follow. I can click on the image to play, or click on the title to go to the episode list, and I get a blank screen,...

Casual Listener

  Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue I'm having an issue when trying to play podcasts that I follow. I can click on the image...

MauriceMV

Spotify Star

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Spotify on computer doesn't play songs any more

PlanPremiumCountryAustriaDeviceOnePlus 7 ProOperating SystemWindows 10 Home My Question or IssueIf i just want to start one song, a pop-up comes up with the message "Spotify currently cannot play this. If the file is on the computer, you can import i...

Casual Listener

  Plan Premium Country Austria Device OnePlus 7 Pro Operating System Windows 10 Home   My Question or Issue If i just want to start one song, a pop-up comes up with the message "...

clemi__

Casual Listener

914 Views

6 replies

1 likes

  • 914 Views
  • 6 replies
  • 1 likes

wont connect my account on 2 devices

PlanFreeCountryUKDeviceiPhone 7 plus and hp laptopOperating SystemIOS 13 and windows 10 My Question or Issuei recently reset my laptop and have downloaded spotify again onto my desktop. the mobile app is linked to my Facebook account so i tried loggi...

Visitor

Plan Free Country UK Device iPhone 7 plus and hp laptop Operating System IOS 13 and windows 10   My Question or Issue i recently reset my laptop and have downloaded spotify again onto ...

OneByBoo

Roadie

981 Views

1 replies

0 likes

Facebook
laptop
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Superuser Contribution Spotify home page not loading and here is what I see instead

When I try to get to spotify.com, here is what I get ... screen shot attached. I am located near Houston, TX. I use Windstream for ISP and Windows 10 Home OS. I have tried using Firefox, Edge, and Chrome on different devices attached to my home netwo...

Newbie

When I try to get to spotify.com, here is what I get ... screen shot attached.   I am located near Houston, TX. I use Windstream for ISP and Windows 10 Home OS. I have tried using Firefox, Edg...

Katerina

Spotify Legend

6308 Views

7 replies

1 likes

  • 6308 Views
  • 7 replies
  • 1 likes

Same Ads

Free VersionUnited StatesPCWindows 10----------------------------------------I finally found how to submit a problem... so here goes... (I would like to clarify, since I use an ad blocker I am not getting the normal ads you click on, just the sound o...

Casual Listener

Free Version United States PC Windows 10 ---------------------------------------- I finally found how to submit a problem... so here goes...      (I would like to clarify, s...

Jayeen

Casual Listener

881 Views

1 replies

4 likes

  • 881 Views
  • 1 replies
  • 4 likes

Can´t play this song\Error Code 17 Firewall Blocking

Plan: PremiumCountry: Dominican Republic DeviceHP Laptop PavillionOperating SystemWindows 10 Hi,All was working fine, but one day my spotify stopped working. it was showing me an error after 5 sec playing a song. "this song can not be played". Also s...

Casual Listener

Plan: Premium Country: Dominican Republic   Device HP Laptop Pavillion Operating System Windows 10   Hi, All was working fine, but one day my spotify stopped working. it was s...

7t0rcn5_k-bx4

Casual Listener

984 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify started once and never started again !

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears.i've tried everything from the other topics and nothing changed... PlanPremiumOperating SystemWindows 10 ( 1903 )

Visitor

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears. i've tried everything from the other topics and nothing changed... &...

Mario

Spotify Legend

494 Views

1 replies

2 likes

  • 494 Views
  • 1 replies
  • 2 likes

Clicking on song in windows 10 app player results in the different songs shown in my playlist.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...

545 Views

0 replies

0 likes

bugs
  • 545 Views
  • 0 replies
  • 0 likes