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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Old profile picture in Spotify desktop

Plan/PremiumCountry IrelandDevicepcOperating Systemwindows 10 My Question or Issue I think I first signed up for Spotify via facebook, when I did Spotify imported a profile picture and has been showing it in " Your Discover Weekly". This picture is p...

  • Casual Listener
  • Plan /Premium Country  Ireland Device pc Operating System windows 10    My Question or Issue  I think I first signed up for Spotify via facebook, when I did  Spotif...
  • aindriu80
  • Casual Listener
  • 607 Views
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Yet another radio problem

PlanPremiumCountrycruithne Devicelots Operating Systemwindows 10 My Question or IssueAnother day another update another radio problemCan someone please clarify once and for all what on earth is going on with the radio (or lack of)There are posts ever...

  • Roadie
  • Plan Premium Country cruithne   Device lots   Operating System windows 10   My Question or Issue Another day another update another radio problem Can someone please clarif...
  • unclesilas
  • Roadie
  • 851 Views
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Adding all music to a playlist

lanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or Issue I currently have a large number of songs in my library. It seems the only way to share them is to create a playlist. I have a couple specialized lists, but is there a way t...

  • Regular
  • lan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue  I currently have a large number of songs in my library.  It seems the only way to...
  • Mantisentil
  • Community Legend
  • 667 Views
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  • 667 Views
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Songs are playing, progress bar moving, but with no sound.

PlanFree/PremiumCountryUK DevicePCOperating SystemWindows 7 My Question or Issue Around two days ago I've had this problem, I've tried to play my music and every time I do the song plays with the prgress bar moving but no sound. My sound drivers are ...

  • Casual Listener
  • Plan Free/Premium Country UK  Device PC Operating System Windows 7   My Question or Issue  Around two days ago I've had this problem, I've tried to play my music and every ti...
  • unclesilas
  • Roadie
  • 854 Views
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  • 854 Views
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Installation takes forever !!

PlanPremiumCountryCanada DeviceIntel Xeon , very recent, 64 gigs of RamOperating SystemWin 10 My Question or Issue The installation of th desktop app is really long. Aborting the process takes even longer. This is really bad and makes me feel like ne...

  • Newbie
  •   Plan Premium Country Canada  Device Intel Xeon , very recent, 64 gigs of Ram Operating System Win 10   My Question or Issue  The installation of th desktop app is rea...
  • KSutton
  • Music Fan
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  • 756 Views
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Solved!! CPU 100%

PlanPremiumCountry FranceDevicePC AMD Ryzen 2700x 16Go Ram 250Go SSD M2 NVMEOperating SystemWindows 10 x64 My Question or Issue Spotify utilise 100% du CPU. Lorsqu'il n'est pas lancé, je n'ai pas de problème. Pouvez-vous m'aider ? Spotify use 100% CP...

  • Casual Listener
  • Plan Premium Country  France Device PC AMD Ryzen 2700x 16Go Ram 250Go SSD M2 NVME Operating System Windows 10 x64   My Question or Issue  Spotify utilise 100% du CPU. Lorsqu'...
  • ecamposm
  • Visitor
  • 660 Views
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  • 660 Views
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Spotify client on windows hangs up during audio device changes on system

PlanPremiumCountryPoland DevicePCsOperating SystemWindows 7 and Windows 10 My Question or Issue This bug appeared in one of the recent updates, before there was not a problem.The situation is, when spotify is launched on windows, any change to audio ...

  • Newbie
  • Plan Premium Country Poland  Device PCs Operating System Windows 7 and Windows 10   My Question or Issue  This bug appeared in one of the recent updates, before there was not...
  • mcr9191
  • Newbie
  • 282 Views
  • 1 replies
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  • 282 Views
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Desktop Spotify: imposssible to maximize

Win7 64 bit - Desktop Spotify won't MAXIMIZE. it shows up on Taskbar, but no chance to show/use it in a window. uninstall/reinstall/restart the PC didn't help.no error-msg or so. any idea? thx

  • Casual Listener
  •   Win7 64 bit - Desktop Spotify won't MAXIMIZE. it shows up on Taskbar, but no chance to show/use it in a window.  uninstall/reinstall/restart the PC didn't help. no error-msg or so.&nbs...
  • OneByBoo
  • Community Legend
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  • 167 Views
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[Desktop] ATTN ADMINS - Spam/Malicious Links in Windows Store Spotify

I can't explain what is causing this... and my virus/malware scanner (BitDefender) isn't picking up anything... but if i click anywhere in the Spotify App (windows store version), it pops open two new tabs on my browser which are obviously spam/malic...

  • Newbie
  • I can't explain what is causing this... and my virus/malware scanner (BitDefender) isn't picking up anything... but if i click anywhere in the Spotify App (windows store version), it pops open two ne...
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  • Desktop
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bloated data folder

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 10 My Question or Issue I've set a folder in settings/(edit-->preferences...) --> Offline songs storage but I can still see bloated data folder on:C:\Users\Dekel\AppData\Local\SpotifyThe offlin...

  • Casual Listener
  • Plan Premium Country Israel   Device PC Operating System Windows 10   My Question or Issue  I've set a folder in settings/(edit-->preferences...) --> Offline songs sto...
  • uncajesse
  • Music Fan
  • 188 Views
  • 1 replies
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  • 188 Views
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Desktop app wont open/web player keeps having error

PlanPremiumCountry USDevicePCOperating System(Windows 10,etc.) My Question or IssueI recently re-install my whole system due to harddrive replacement. I downloaded the desktop app and installed it. But after the installing process, the app would not ...

  • Casual Listener
  • Plan Premium Country  US Device PC Operating System (Windows 10,etc.)   My Question or Issue I recently re-install my whole system due to harddrive replacement.  I downloaded...
  • OneByBoo
  • Community Legend
  • 308 Views
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  • 308 Views
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I am having so many problems with spotify on all my computers

Hi, I am running windows 10 64 bit andI am having multible issues.Issues:High CPU usage (worse than chrome)"the application is not responting" ErrorThe application is very slowEtc... I am running spotify free: 1.0.98.78.gb45d2a6bMy specs: 8GB ram, co...

  • Newbie
  • Hi, I am running windows 10 64 bit andI am having multible issues. Issues: High CPU usage (worse than chrome) "the application is not responting" Error The application is very slow Etc... &nbsp...
  • Biggsy1
  • Casual Listener
  • 335 Views
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  • 335 Views
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Radio Windows 10

PlanFreeCountryUSA My Question or Issue Did Spotify remove the Radio? It was literally working a second ago while I was on Spotify. Now it only shows previous stations I’ve listened to. Music genres don’t show up either.

  • Casual Listener
  • Plan Free Country USA   My Question or Issue   Did Spotify remove the Radio? It was literally working a second ago while I was on Spotify. Now it only shows previous stations I’ve li...
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  • 88 Views
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Solved!! Spotify unable to play music using Desktop App

PlanPremiumCountryDenmarkDeviceDesktop PCOperating SystemWindows 10Spotify Version1.0.98.78.gb45d2a6bConnectionWIFI (Ethernet)OutputDigital Output using Amanero USB Driver.Output settings2 channel 384kHz, with every filetype and quality winged. Physi...

  • Casual Listener
  • Plan Premium Country Denmark Device Desktop PC Operating System Windows 10 Spotify Version 1.0.98.78.gb45d2a6b Connection WIFI (Ethernet) Output Digital Output using Amanero USB Driver. ...
  • Artur-w
  • Visitor
  • 12929 Views
  • 8 replies
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  • 12929 Views
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REMOVE THE GREEN "DOWNLOADED" TICK FROM END OF PLAYLIST NAMES

Please remove the ugly green tick that was added in the recent update. Clicking into a playlist to see if it was downloaded was perfectly fine and was no problem. Now I have all these green ticks beside playlist names.At least give us the option to k...

  • Not applicable
  •   Please remove the ugly green tick that was added in the recent update. Clicking into a playlist to see if it was downloaded was perfectly fine and was no problem. Now I have all these green t...
  • DennyEMufc
  • Roadie
  • 510 Views
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  • 510 Views
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Search gives no results

How does this search "track:"four" NOT track:"fire"", give no results. I'm pretty sure that there should be at least a single track with the word "four" in it without the word "fire".

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  • Casual Listener
  • How does this search "track:"four" NOT track:"fire"", give no results. I'm pretty sure that there should be at least a single track with the word "four" in it without the word "fire". &nbsp...
  • Bozars
  • Casual Listener
  • 199 Views
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  • 199 Views
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[Windows] Troubleshooting Spotify

PlanFreeCountryLatvia DeviceHP 225Operating SystemWindows 10 My Question or IssueHelp please sometimes Spotify lost internet connetion with happens only with Spotify. What can I do??

  • Newbie
  •   Plan Free Country Latvia   Device HP 225 Operating System Windows 10   My Question or Issue Help please sometimes Spotify lost internet connetion with happens only with ...
  • Kosakewich
  • Casual Listener
  • 86 Views
  • 1 replies
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  • 86 Views
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Solved!!Superuser Contribution Spotify is being very slow

So this problem occured today when i was were to listen to some music, so i clicked my playlist and it took maybe 1-2 minutes for the playlist to load so i could choose a song that was kind of annoying and a little bit after that i searched a song an...

  • Gig Goer
  • So this problem occured today when i was were to listen to some music, so i clicked my playlist and it took maybe 1-2 minutes for the playlist to load so i could choose a song that was kind of annoyi...
  • Raymond555
  • Casual Listener
  • 54514 Views
  • 16 replies
  • 8 likes
  • 54514 Views
  • 16 replies
  • 8 likes

Windows 10 - Spotify crashes if I unplug a usb headset without headphones in

PlanPremiumCountrySpain DeviceLenovo yoga 510Operating SystemWindows 10 My Question or Issue I have a windows 10 laptop. I often have to go into meetings so plug in USB headset, then come out the meeting, take the usb headset out and THEN plug in hea...

  • Newbie
  •   Plan Premium Country Spain  Device Lenovo yoga 510 Operating System Windows 10   My Question or Issue   I have a windows 10 laptop. I often have to go into meetings ...
  • 203 Views
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  • windows10
  • 203 Views
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