Spotify Can't Play Podcasts; Skips Every Song Without Playing

[kyonocaf]

Plan

Premium

Country

Canada

Device

PC

Operating System

Windows 10

My Question or Issue

Title. The Spotify app on my computer repeatedly tells me "Spotify can't play this right now..." on podcasts and when I try to play music, it just skips every single song without actually playing anything.

I've only had a premium account for maybe a week ... not a great initial experience. 

I've uninstalled and reinstalled a few times, deleted the cache, restarted my computer, updated headphone drivers (Logitech G933), all to no avail.

[Ivan]

Hey there @kyonocaf, 

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried a clean reinstall instead of the regular one? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app.

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.

You can also try removing all Local File sources, if such files are available. 

Hope this helps. Keep us posted.