Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11488 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1300 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3175 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryIndiaDeviceDell Inspiron 7559Operating SystemWindows 10 1909 My Question or IssueSongs are skipping within 1 second on both my desktop app and web player through chrome. Desktop app is also showing "spotify cant play this right now....
Plan Premium Country India Device Dell Inspiron 7559 Operating System Windows 10 1909 My Question or Issue Songs are skipping within 1 second on both my desktop app and web p...
518 Views
0 replies
0 likes
PlanFree/PremiumCountryDEDeviceDiv. DevicesOperating SystemAndroid 9, Windows 10 My Question or IssueLike some others I encountered the problem that all audiobooks stop playing after ch. 100.I tried different devices, the app and the web version. Sin...
Plan Free/Premium Country DE Device Div. Devices Operating System Android 9, Windows 10 My Question or Issue Like some others I encountered the problem that all audiobooks stop playi...
416 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not arrange tracks' order on some of my playlist?
Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can not ar...
Casual Listener
799 Views
2 replies
0 likes
O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca.PlanPremiumCountryBrasilOperating System(Windows 7) My Question or IssuePreciso de ...
O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca. Plan Premium Country Brasil...
Spotify Legend
23743 Views
42 replies
9 likes
PlanFreeCountryGermany Operating System(Windows 10) My Question or IssueDer Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. Seitdem wird kein Titel des Albums mehr gestartet obwohl alle 290 angezeigt werd...
Plan Free Country Germany Operating System (Windows 10) My Question or Issue Der Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. S...
Casual Listener
746 Views
1 replies
1 likes
PlanFreeCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting it do so, will overfill my SSD of just 120 GB, I literally can't use the app ...
Plan Free Country Portugal Device PC Operating System Windows 10 My Question or Issue I can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting i...
Visitor
19928 Views
13 replies
14 likes
PlanPremiumCountryUSDeviceDell LaptopOperating SystemWindows 10 My Question or IssueEarlier today the app switched to Offline Mode while everything else worked just fine. I tried to log out and found that I couldn't log in but received the message: "...
Plan Premium Country US Device Dell Laptop Operating System Windows 10 My Question or Issue Earlier today the app switched to Offline Mode while everything else worked just fine. I t...
Casual Listener
1594 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDevicesWindows 10, Mac OS Mojave. Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates on the playlist. I have tested this on Windows 10 Desktop and Mac OS ...
Plan Premium Country Australia Devices Windows 10, Mac OS Mojave. Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates...
Regular
1065 Views
2 replies
0 likes
I heart songs on my phone that is connected to the internet via mobile all the time. It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app too. When I do this with my computer off and then restar...
I heart songs on my phone that is connected to the internet via mobile all the time. It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app...
Regular
1250 Views
3 replies
0 likes
For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down the list, but its no way to even sort the list! Plan...
For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down t...
Casual Listener
1237 Views
5 replies
1 likes
Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.
Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.
Roadie
624 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueSo there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play. For example, there are a number of songs unable to be played on the Shrek so...
Plan Premium Country USA Device iPhone 11 My Question or Issue So there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play. ...
Community Legend
2412 Views
1 replies
0 likes
PlanPremiumCountryBrazilOperating SystemWindows 7 (fully updated)My Question or IssueSpotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything other than this black screen, and keeps stuck on 0:00. However I can ...
Plan Premium Country Brazil Operating System Windows 7 (fully updated) My Question or Issue Spotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything othe...
Spotify Legend
746 Views
1 replies
0 likes
PlanPremiumCountryHollandDevicesony vaioOperating SystemWindows 8.1 My Question or IssueI use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spotify but don't see them on my phone. When I go on spotify on my lapto...
PlanPremium CountryHolland Devicesony vaio Operating SystemWindows 8.1 My Question or Issue I use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spot...
Spotify Legend
501 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t see a list of albums or tracks from the artist page, also i can't see my blue tick in...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t...
Spotify Legend
855 Views
1 replies
1 likes
Hey, I have just been really annoyed with the app recently and wanted to give my feedback.I am on a laptop (don't exactly know the model) and a lot of the time the song stops with 1 or 2 seconds left and I have to manually skip. This happens on a lot...
Hey, I have just been really annoyed with the app recently and wanted to give my feedback. I am on a laptop (don't exactly know the model) and a lot of the time the song stops with 1 or 2 seconds l...
Community Legend
1079 Views
1 replies
0 likes
Plan: PremiumCountry: United states Device: Laptop Operating System: Windows 10 My Question or IssueI want to edit the default display on the Desktop App. It shows Title, Artist, Album, when it was created and the length of the song. I want only Titl...
Plan: Premium Country: United states Device: Laptop Operating System: Windows 10 My Question or Issue I want to edit the default display on the Desktop App...
Spotify Legend
1368 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Spotify app freezes whenever ad for Killington tries to play. The only way to get it playing again is to close and restart the app. The app and my operating system are current to all u...
Plan Free/Premium Country USA Device Desktop Operating System Windows 10 Spotify app freezes whenever ad for Killington tries to play. The only way to get it playing again is to...
Spotify Legend
949 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceLenovo T540pOperating SystemWindows 10 Pro My Question or IssueI am in an area where I have very limited internet access right now, so I downloaded ~3000k songs. This worked fine until now, when Spotify all of a sudden...
Plan Premium Country Germany Device Lenovo T540p Operating System Windows 10 Pro My Question or Issue I am in an area where I have very limited internet access right now, so ...
Spotify Legend
1797 Views
3 replies
0 likes
Premium - US - computer - windows 10 Spotify app on my computer will not launch. I have reinstalled and deleted several times. When I attempt to launch Spotify, I briefly see the spinning disc then nothing happens. I have downloaded the app file from...
Premium - US - computer - windows 10 Spotify app on my computer will not launch. I have reinstalled and deleted several times. When I attempt to launch Spotify, I briefly see the spinning di...
Spotify Legend
1028 Views
4 replies
0 likes
