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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134285 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134285 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50910 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50910 Views
  • 0 replies
  • 32 likes

Superuser Contribution Desktop App isn't working properly!

Hi there,Recently in the past week or so certain functionality of my desktop app doesnt seem to be working and I dont know the reason behind it.New playlists in which I create are not updating properly with the songs. For example my new playlist in w...

  • Casual Listener
  • Hi there, Recently in the past week or so certain functionality of my desktop app doesnt seem to be working and I dont know the reason behind it. New playlists in which I create are not updating pr...
  • Jemi
  • Spotify Legend
  • 666 Views
  • 4 replies
  • 2 likes
  • 666 Views
  • 4 replies
  • 2 likes

[Desktop] Shuffle in playlists can't be deactivated

How is it, that even though I have Spotify premium, I can't listen to a specific song through clicking on it in the desktop app (Windows 10)? When I double click on a song, another one starts. When I just hit play to start the playlist from top to bo...

  • Newbie
  • How is it, that even though I have Spotify premium, I can't listen to a specific song through clicking on it in the desktop app (Windows 10)? When I double click on a song, another one starts. When I...
  • AcousticGrover
  • Gig Goer
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

How do I split sessions between desktop and mobile?

PlanPremium CountryNorway Device(Motorola Moto G6 Plus) Operating System(Android Oreo, Windows 10) My Question or Issue Hi! My question is how do I split sessions between my PC and my phone so that I can listen to one thing on desktop and another thi...

  • Roadie
  • Plan Premium   Country Norway   Device (Motorola Moto G6 Plus)   Operating System (Android Oreo, Windows 10)   My Question or Issue   Hi! My question is ho...
  • AcousticGrover
  • Gig Goer
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Spotify is skipping through all of my songs

PlanStudent PremiumOperating SystemWindows 10 My Question or Issue My spotify is skipping though all of my songs on the playlist when I try to play a specific song or playlist. I will click on a song and it thinks about it for a few seconds then skip...

  • Newbie
  • Plan Student Premium Operating System Windows 10  My Question or Issue  My spotify is skipping though all of my songs on the playlist when I try to play a specific song or playlist. I ...
  • AcousticGrover
  • Gig Goer
  • 3552 Views
  • 1 replies
  • 1 likes
  • 3552 Views
  • 1 replies
  • 1 likes

Solved!! I can't do anything on spotify.

So any playlist are just empty (also public playlist and playlist from other users).On the screenshot the app is in french but it says : 'Start adding some songs' (so the playlist is empty). I've tried a clean reinstall.I've tried to disable software...

  • Casual Listener
  • So any playlist are just empty (also public playlist and playlist from other users). On the screenshot the app is in french but it says : 'Start adding some songs' (so the playlist is empty). &nbsp...
  • teeeff
  • Casual Listener
  • 2657 Views
  • 7 replies
  • 0 likes
  • 2657 Views
  • 7 replies
  • 0 likes

When I save music on my phone, it is not there when I use my PC.

PlanPremiumCountryGermanyDeviceDesktop PC with Windows 10 and Samsung S8 My Question or Issue When I save songs on my phone, I can later access them again under my saved songs, however the songs are not saved on my PC. When I save a song on my PC, it...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop PC with Windows 10 and Samsung S8     My Question or Issue     When I save songs on my phone, I can later access them ...
  • muyuu
  • Casual Listener
  • 195 Views
  • 1 replies
  • 1 likes
  • 195 Views
  • 1 replies
  • 1 likes

Solved!! No puedo ver ninguna cancion de ninguna playlist.

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo.PlanGratis País ArgentinaDispositivoPCSistema operativoWindows 10 Mi pregunta o problema Hola quisiera sab...

  • Newbie
  • No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo. Plan Gratis  País  Argentina Dispositiv...
  • Loxer
  • Spotify Star
  • 2366 Views
  • 1 replies
  • 1 likes
  • Playlist
  • 2366 Views
  • 1 replies
  • 1 likes

Solved!! Músicas indisponíveis

PlanFree/PremiumOperating SystemWindows 10 Desktop My Question or Issue Nenhuma música, online ou offline fica disponível para ouvir. Problema apenas na versão para computador (Windows 10). Uso normalmente no meu dispositivo móvel Android 5.1.

  • Newbie
  • Plan Free/Premium Operating System Windows 10 Desktop   My Question or Issue  Nenhuma música, online ou offline fica disponível para ouvir. Problema apenas na versão para computador (...
  • Loxer
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Cant play music and playlists suddenly became empty

PlanPremiumCountry ITDevicePCOperating SystemWindows 7 My Question or Issue Hi, i have a problem with the desktop app. It basically turned out to be useless due to this big bug (IMO): i cant play any music and all my playlists (either created by me a...

  • Casual Listener
  • Plan Premium Country  IT Device PC Operating System Windows 7   My Question or Issue  Hi, i have a problem with the desktop app. It basically turned out to be useless due to ...
  • Loxer
  • Spotify Star
  • 328 Views
  • 1 replies
  • 1 likes
  • BugFixing
    Troubleshooting
    Windows
  • 328 Views
  • 1 replies
  • 1 likes

Songs not playing and open.spotify.com is unreachable

I am running the desktop version of spotify on Win10. Since about a week ago, I was unable to play any songs on spotify. When I click the play button, it just changes to the pause icon and nothing happens. Also my favorite songs list appears to be em...

  • Casual Listener
  •   I am running the desktop version of spotify on Win10. Since about a week ago, I was unable to play any songs on spotify. When I click the play button, it just changes to the pause icon and no...
  • Loxer
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! i cant play nothing that isnt saved on my library

PlanFree/PremiumCountryBrazilOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i cant play any song that isnt saved on my library. When i click on a song that isnt saved on my library the name of the song goes green but it ...

  • Newbie
  • Plan Free/Premium Country Brazil Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  i cant play any song that isnt saved on my library. When i c...
  • Loxer
  • Spotify Star
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Solved!! This Playlist Currently Empty

PlanPremiumCountryID DeviceXiaomi Note 4Operating SystemWindows 10 My Question or Issue How did i can fix it?I dont know what happen with my spotify on windows 10

  • Newbie
  • Plan Premium Country ID   Device Xiaomi Note 4 Operating System Windows 10   My Question or Issue  How did i can fix it? I dont know what happen with my spotify on windows ...
  • Loxer
  • Spotify Star
  • 555 Views
  • 1 replies
  • 0 likes
  • Discovery Weekly
    Hits Banget
  • 555 Views
  • 1 replies
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Spotify completly broke

PlanFreeCountry IrelandDeviceDesktopOperating SystemWindows 10 My Question or Issue so today i opened spotify and i tried looking for a song but it was unable to play.. i went into the sys32/devices/etc and deleted the host ips.ive tried reinstalling...

  • Newbie
  •   Plan Free Country  Ireland Device Desktop Operating System Windows 10   My Question or Issue  so today i opened spotify and i tried looking for a song but it was unab...
  • Loxer
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Music Disappeared + Doesnt play any music

PlanFreeCountry USADeviceDesktop Operating System(Windows 10) My Question or IssueMy music doesnt appear on spotify after I have reinstalled the program several times. I even tried playing other music and what not but none of them play. The music on ...

  • Casual Listener
  • Plan Free Country  USA Device Desktop  Operating System (Windows 10)   My Question or Issue My music doesnt appear on spotify after I have reinstalled the program several tim...
  • Loxer
  • Spotify Star
  • 196 Views
  • 1 replies
  • 1 likes
  • 196 Views
  • 1 replies
  • 1 likes

Solved!! Spotify not showing any songs

PlanPremiumCountry Czech RepublicOperating SystemWindows 8 My Question or IssueMy spotify computer app won't show or play any song not just in my music library, but everything in general. (The only song in my library is something from local files, bu...

  • Casual Listener
  • Plan Premium Country  Czech Republic Operating System Windows 8  My Question or Issue My spotify computer app won't show or play any song not just in my music library, but every...
  • davidstok
  • Casual Listener
  • 12157 Views
  • 3 replies
  • 3 likes
  • 12157 Views
  • 3 replies
  • 3 likes

Solved!! Lost all music on pc after reinstalling Spotify

Hi I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and delete cache. Both didn't work. Please help Thanks in advance

  • Newbie
  • Hi   I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and d...
  • Mantisentil
  • Community Legend
  • 773 Views
  • 2 replies
  • 0 likes
  • 773 Views
  • 2 replies
  • 0 likes

Can't play songs from a foreign band?

PlanFreeCountry United StatesDevice(iPhone 7)Operating System(Windows 10) My Question or Issue I'm trying to play songs from the D-Day Darlings, but they're all greyed out? Is this because I am American and they are a British band?

  • Newbie
  •   Plan Free Country  United States Device (iPhone 7) Operating System (Windows 10)   My Question or Issue   I'm trying to play songs from the D-Day Darlings, but they'r...
  • Mantisentil
  • Community Legend
  • 574 Views
  • 2 replies
  • 0 likes
  • 574 Views
  • 2 replies
  • 0 likes

Solved!! Spotify will not work on desktop

PlanFreeCountryUnited StatesDeviceDell inspironOperating SystemWindows 10 My Question or IssueI am a new spotify user, and at first it was very good. But about a week after, my desktop app stopped letting me listen to music, and stopped showing me th...

  • Casual Listener
  • Plan Free Country United States Device Dell inspiron Operating System Windows 10   My Question or Issue I am a new spotify user, and at first it was very good. But about a week after, ...
  • sublimelizard
  • Casual Listener
  • 434 Views
  • 3 replies
  • 1 likes
  • Other
    WP
  • 434 Views
  • 3 replies
  • 1 likes

Daily Mix 1 issue

Hello My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal. When last song ends it is not continuing even though repeat is activated. It just stops with no previous / ne...

  • Visitor
  • Hello   My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal.   When last song ends it is not continuing...
  • isaumyam
  • Composer
  • 188 Views
  • 5 replies
  • 1 likes
  • 188 Views
  • 5 replies
  • 1 likes

Solved!! On specific laptop, spotify does not play.

Premium account. Netherlands. Samsung laptop. Windows 8. I was using it on my Samsung laptop, but now it simply do not play the songs. It works and it recognizes if I change the device (i.e. from phone to chromecast) but it does not play any song. Ti...

  • Casual Listener
  • Premium account. Netherlands. Samsung laptop. Windows 8.   I was using it on my Samsung laptop, but now it simply do not play the songs.  It works and it recognizes if I change the devic...
  • Sebasty
  • Spotify Star
  • 1156 Views
  • 3 replies
  • 0 likes
  • 1156 Views
  • 3 replies
  • 0 likes

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