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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137081 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137081 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53354 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53354 Views
  • 0 replies
  • 33 likes

Change singer "Similar to ..." on the home screen

PlanPremiumCountryBrasilDeviceSurface Pro 6Operating SystemWindows 10 My Question or IssueWhen I looked for a singer and did not find it appeared on the home screen "Similar to ..." and I can not delete or change anything.

  • Casual Listener
  • Plan Premium Country Brasil Device Surface Pro 6 Operating System Windows 10   My Question or Issue When I looked for a singer and did not find it appeared on the home screen "Similar ...
  • ElainaD
  • Composer
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

I notice a track replaced with another one from the same artist time and time again

PlanPremiumCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, so I've noticed a recurring problem with my -- say, nostalgic -- playlist. A song (particularly "Don't Speak" by No Doubt) is replaced with another one from the s...

  • Newbie
  • Plan Premium Country Poland Device Desktop Operating System Windows 10   My Question or Issue Hi, so I've noticed a recurring problem with my -- say, nostalgic -- playlist. A song (par...
  • Udusush
  • Newbie
  • 363 Views
  • 1 replies
  • 0 likes
  • playlist change
    Song Replacement
  • 363 Views
  • 1 replies
  • 0 likes

Web Player "Server not found"

PlanFreeCountrycanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueI get the error "Server not found" on the webiste and its been days and also i've tried in other browsers it still doesnt work. I've tried to open the website using googl...

  • Regular
  •   Plan Free Country canada Device Laptop Operating System Windows 10   My Question or Issue I get the error "Server not found" on the webiste  and its been days and also i'...
  • Keanu_C
  • Spotify Star
  • 300 Views
  • 5 replies
  • 0 likes
  • 300 Views
  • 5 replies
  • 0 likes

Windows UWP App not showing username

I have Spotify Premium, and I'm using the Win10 UWP app on a Dell StudioXPS, and for some reason, my display name, or user name [The Lone Lycanroc] won't show on the app at all. Instead, it shows some generic string of code I don't even understand, a...

  • Casual Listener
  • I have Spotify Premium, and I'm using the Win10 UWP app on a Dell StudioXPS, and for some reason, my display name, or user name [The Lone Lycanroc] won't show on the app at all. Instead, it shows som...
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Spotify can't play this right now

PlanPremium (for family)CountryUKDeviceSpotify for WindowsOperating SystemWindows 7My Question or IssueIf I currently have any other program / app open when I try to start music, it just immediately cancels it out, with the error message "Spotify can...

  • Newbie
  • Plan Premium (for family) Country UK Device Spotify for Windows Operating System Windows 7 My Question or Issue If I currently have any other program / app open when I try to start music, it...
  • 6b-3_4ns0l3d7
  • Casual Listener
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

[Desktop] Can't play tracks on Desktop app

PlanPremiumCountryItaly DevicePC DesktopOperating SystemWindows 10 My Question or Issue Hello there, from yesterday i can't listen tracks on Spotify Desktop. I can on my Android Phone, Echo Plus and Web Player. When i click play on the top of the app...

  • Casual Listener
  • Plan Premium Country Italy    Device PC Desktop Operating System Windows 10   My Question or Issue   Hello there, from yesterday i can't listen tracks on Spotify Deskt...
  • jgordo
  • Casual Listener
  • 336 Views
  • 8 replies
  • 0 likes
  • 336 Views
  • 8 replies
  • 0 likes

Solved!! Foto na Playlist "Descobertas da Semana"

A minha Playlist "Descobertas da Semana" mostra uma foto antiga do facebook e não encontro um local onde eu posso alterar isso. Existe uma forma de alterar a foto/imagem? Obrigado.

  • Visitor
  • A minha Playlist "Descobertas da Semana" mostra uma foto antiga do facebook e não encontro um local onde eu posso alterar isso.   Existe uma forma de alterar a foto/imagem?   Obrigado.
  • user-removed
  • Not applicable
  • 507 Views
  • 4 replies
  • 0 likes
  • 507 Views
  • 4 replies
  • 0 likes

How to Clear the Queue

PlanPremium FamilyCountryUK Operating SystemWin 7, 64bit My Question or IssueThe queueis my biggest bone of contention with Spotify. It just doesn't work the way I expect. The issue I have today is how to clear it. As stated above, this is Windows wi...

  • Casual Listener
  • Plan Premium Family Country UK   Operating System Win 7, 64bit   My Question or Issue The queueis my biggest bone of contention with Spotify.  It just doesn't work the way I e...
  • Soundofus
  • Spotify Star
  • 18191 Views
  • 3 replies
  • 11 likes
  • 18191 Views
  • 3 replies
  • 11 likes

cant log to my laptop or Lg xventue

PremiumCountry USA DeviceAcer Nitro 5 Lg Xventure Operating SystemWindows 10 and android 7.0 Hello I cant log on to spotify on my laptop or androidbut I can log on from my computerwindows 10 android Lgjust got premium 3 days agoand cant get customer ...

  • Newbie
  •     Premium Country USA    Device Acer Nitro 5  Lg Xventure  Operating System Windows 10  and android 7.0       Hello I cant log on to sp...
  • 71 Views
  • 0 replies
  • 0 likes
  • 71 Views
  • 0 replies
  • 0 likes

Some songs didn't play on PC Spotify, suggested to clean reinstall. Now no songs work...

PlanFreeCountryAustraliaDeviceCustom built PCOperating SystemWindows 10 My Question or IssueWhy is this even an issue, some songs start playing for less than 10 seconds then say 'Can't play the current song'

  • Newbie
  • Plan Free Country Australia Device Custom built PC Operating System Windows 10   My Question or Issue Why is this even an issue, some songs start playing for less than 10 seconds then ...
  • 79 Views
  • 0 replies
  • 0 likes
  • 79 Views
  • 0 replies
  • 0 likes

songs not playing or showing up on windows desktop app

PlanPremiumCountryusaDevicewindows 10 pc My Question or Issuesongs that play fine on other devices wont play on wither of my windows computers. example sooner or later by the grass roots will play on my android phone and ipad, echo dot. but will not ...

  • Newbie
  •   Plan Premium Country usa Device windows 10 pc   My Question or Issue songs that play fine on other devices wont play on wither of my windows computers.   example sooner or...
  • 85 Views
  • 0 replies
  • 0 likes
  • 85 Views
  • 0 replies
  • 0 likes

What is the maximum resolution for an album Image in Spotify?

What is the maximum resolution for an album Image in Spotify (for locally added songs) since im around 2500x2500 and it is not showing in spotify? Regards

  • Newbie
  • What is the maximum resolution for an album Image in Spotify (for locally added songs) since im around 2500x2500 and it is not showing in spotify?   Regards  
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

"We can't play this until you allow this track in the Spotify phone app"

I'm on Windows 10. I get the above message when I try to play Jesca Hoop - The Lost Sky from the Memories are Now album. I've looked up the issue here and the only fix people seem to find that works involves doing something on your smartphone, but I ...

  • Casual Listener
  • I'm on Windows 10. I get the above message when I try to play Jesca Hoop - The Lost Sky from the Memories are Now album. I've looked up the issue here and the only fix people seem to find that works ...
  • zrhaskell
  • Casual Listener
  • 521 Views
  • 2 replies
  • 1 likes
  • 521 Views
  • 2 replies
  • 1 likes

Dudas con mi plan premium/familiar

Tenía un plan premium que se renovaba el 2 de mayo.Sin querer lo he cambiado a familiar,lo he anulado enseguida y ahora me dice que mi plan familiar caduca el 28 de abril.¿No existe una forma de cancelar el plan familiar completamente y seguir en el ...

  • Newbie
  • Tenía un plan premium que se renovaba el 2 de mayo.Sin querer lo he cambiado a familiar,lo he anulado enseguida y ahora me dice que mi plan familiar caduca el 28 de abril.¿No existe una forma de canc...
  • Bittencourt
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

After clean installation, all songs refuse to play

PlanFreeDeviceDesktop PCOperating SystemWindows 10My Question or IssueAfter re-installing the spotify desktop app to resolve a similar issue, all songs refuse to play past the 8 second point. Upon clicking a song, the first 5 seconds of it will play....

  • Newbie
  • Plan Free Device Desktop PC Operating System Windows 10 My Question or Issue After re-installing the spotify desktop app to resolve a similar issue, all songs refuse to play past the 8 second ...
  • 126 Views
  • 0 replies
  • 0 likes
  • Platform breaking bug that's been around for almost 3 years now
  • 126 Views
  • 0 replies
  • 0 likes

Can't Play a Specific Podcast on Windows 7 App

PlanPremiumCountryUSADevicePCOperating SystemWindows 7 My Question or IssueI'm having an issue play any episode of the podcast "Call Her Daddy" on my Windows 7 PC. I can play episodes from my Android phone with no issues. No episode of this podcast w...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 7   My Question or Issue I'm having an issue play any episode of the podcast "Call Her Daddy" on my Windows 7 PC. I can play...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Solved!! Spotify just won't work anymore.

Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some difficulties. I managed to get Spotify to install however...

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  • Casual Listener
  • Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some diffic...
  • Yamiash101
  • Casual Listener
  • 2035 Views
  • 2 replies
  • 0 likes
  • Error
    Help
    won't install online
    won't open
  • 2035 Views
  • 2 replies
  • 0 likes

Spotify wont play new songs until reinstall

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueThe music plays normally from my playlists when i boot up my computer, but if i were to look for any new music the player just gives me this (https://gyazo.com/a17e660171...

  • Casual Listener
  • Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue The music plays normally from my playlists when i boot up my computer, but if i were to look f...
  • justsaymedic
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • 305 Views
  • 2 replies
  • 0 likes

Solved!! Can't play the current song

PlanFreeCountry CanadaDeviceDesktopOperating SystemWindows 10My Question or IssueEverytime I play a song it freezes and says "Can't play the current song"

  • Casual Listener
  • Plan Free Country  Canada Device Desktop Operating System Windows 10 My Question or Issue Everytime I play a song it freezes and says "Can't play the current song"  
  • Danielsalem
  • Newbie
  • 939 Views
  • 5 replies
  • 0 likes
  • 939 Views
  • 5 replies
  • 0 likes

Discover Weekly always starts from the beginning.

Discover Weekly, Release Radar and other playlists start from the beginning. For example, I was listening Discover Weekly, and I have listened 10 songs, then I switch to another playlist, or close Spotify. And then, when I again open Discover Weekly,...

  • Newbie
  • Discover Weekly, Release Radar and other playlists start from the beginning. For example, I was listening Discover Weekly, and I have listened 10 songs, then I switch to another playlist, or close Sp...
  • 65 Views
  • 0 replies
  • 0 likes
  • 65 Views
  • 0 replies
  • 0 likes