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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14023 Views

110 replies

52 likes

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  • 110 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1934 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4859 Views

40 replies

2 likes

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  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9613 Views

0 replies

4 likes

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Superuser Contribution Spotify web player

PlanPremium (Family)CountrySingaporeDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify's web player at work where we have high speed wifi 24/7, however the songs on my playlist stop in-between songs all the time, and I have to ...

Newbie

Plan Premium (Family) Country Singapore Device Desktop Operating System Windows 10   My Question or Issue I use Spotify's web player at work where we have high speed wifi 24/7, however...

GeeksAdvice

Regular

2643 Views

2 replies

0 likes

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Connexion impossible derriere un proxy

Bonjour,depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy.J'ai un compte family qui fonctionne parfaitement sur mon pc a la maison, tele, smartphone.Sur mon pc au bureau (windows), le ...

Regular

Bonjour, depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy. J'ai un compte family qui fonctionne parfaitement sur mon pc a la mai...

BasDer

Casual Listener

9156 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Help! Media Keys Not Working WIth Win 10 Spotify App

Plan - PremiumCountry - CanadaDevice - Lenovo M900x TinyOperating System - Windows 10, latest version, fully updated My Question or Issue - I use an MS Comfort Curve 2000 v1.0 keyboard and the forward / back media keys will not work with the Win 10 a...

Casual Listener

Plan - Premium Country - Canada Device - Lenovo M900x Tiny Operating System - Windows 10, latest version, fully updated   My Question or Issue - I use an MS Comfort Curve 2000 v1.0 key...

camdanvan

Casual Listener

1138 Views

2 replies

0 likes

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  • 2 replies
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Latest version incorrectly detects proxy and fails to connect

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?! Problem:I was presented with a situation this morning where Spotify desktop was displaying the cannot connect error du...

Newbie

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?!   Problem: I was presented with a situation this morning wh...

1683 Views

0 replies

0 likes

firewall
proxy
Sophos
utm
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Superuser Contribution Cant buy premium

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. I can't do that?

Visitor

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. ...

Ivan

Spotify Legend

591 Views

1 replies

0 likes

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Superuser Contribution Play queue suddently starts playing metal songs again and again

PlanPremiumCountryGermanDeviceAsus laptopOperating SystemWindows 10 My Question or IssueWhenever I stop whatever I played and let Spotify be quiet for a while but keep it open, after a while, it will suddently start playing metal music from the play ...

Visitor

Plan Premium Country German Device Asus laptop Operating System Windows 10   My Question or Issue Whenever I stop whatever I played and let Spotify be quiet for a while but keep it ope...

Mario

Spotify Legend

797 Views

1 replies

0 likes

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Solved!! Spotify doesn't work at all

PlanPremiumCountry GermanyDevicePc Operating System Windows 10 My Question or Issue Hello,I had a lot of problems with Spotify the last days. At the beginning I couldn't play some songs and they only worked when I uninstalled Spotify and installed it...

Casual Listener

  Plan Premium Country  Germany Device Pc  Operating System  Windows 10   My Question or Issue  Hello, I had a lot of problems with Spotify the last days. At...

figmentpigment

Visitor

7103 Views

7 replies

2 likes

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Inappropriate ad

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy talking about "sitting on my face"... I understand the...

Casual Listener

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy tal...

--7

Casual Listener

830 Views

2 replies

0 likes

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64 Bit Spotify

PlanFreeCountryUK DevicePCOperating SystemWindows 10 My Question or IssueSpotify 32 bit doesn't work on my PC which is 64 bit with Windows 10. It keeps crashing the system or slowing it down. I've spoken to Spotify help desk about it and they say the...

Newbie

Plan Free Country UK   Device PC Operating System Windows 10   My Question or Issue Spotify 32 bit doesn't work on my PC which is 64 bit with Windows 10.  It keeps crashing ...

MauriceMV

Spotify Star

1326 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Error 30 on LOG IN

Plan/PremiumCountryisrael Operating SystemWindows 10(zooberi72)My Question or Issuegood weekI have a Premium Spotify on the computer but I tried to log in I couldn'tI tried to delete, I tried to see what the problem wasBut I couldn't be happier if yo...

Visitor

  Plan /Premium Country israel   Operating System Windows 10(zooberi72) My Question or Issue good week I have a Premium Spotify on the computer but I tried to log in I couldn't I...

MauriceMV

Spotify Star

576 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs downloaded on Phone, However not on Desktop App.

PlanPremiumCountryUnited KingdomDeviceLenovo Ideapad Z500Operating SystemWindows 8.1 My Question or IssueI paid for Premium yesterday night, where I decided to download one of my playlists, and then tried downloading them on Desktop, but turns out I ...

Newbie

Plan Premium Country United Kingdom Device Lenovo Ideapad Z500 Operating System Windows 8.1   My Question or Issue I paid for Premium yesterday night, where I decided to download one o...

495 Views

0 replies

0 likes

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Syncing local files from desktop to Iphone 6s broken.

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...

Casual Listener

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in...

ottoyouds

Casual Listener

654 Views

1 replies

0 likes

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Superuser Contribution Next/Previous song navigation is incredibly slow.

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward, around 20 seconds between stopping clicking until ...

Casual Listener

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward,...

TGYD

Casual Listener

938 Views

2 replies

0 likes

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Spotify Desktop App not working with latest Windows update

PlanPremium CountryEnglandDevice(PC)Operating System(Windows 10) My Question or IssueEver since I installed the latest Windows updates which was today, I cannot select any songs to play every time I click the play button it does nothing but if I hit ...

Visitor

Plan Premium  Country England Device (PC) Operating System (Windows 10)   My Question or Issue Ever since I installed the latest Windows updates which was today, I cannot select a...

Emilia_8

Community Legend

748 Views

1 replies

0 likes

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Sorting playlist

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueOn my mobile phone I can alphabetically sort my playlists. Which is very nice to find my playlists quick on the go. But on the windows app of Spotify this isn't possi...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue On my mobile phone I can alphabetically sort my playlists. Which is very nice to find my p...

439 Views

0 replies

0 likes

  • 439 Views
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Songs skipping on Desktop app and Web player

PlanPremiumCountryIndiaDeviceDell Inspiron 7559Operating SystemWindows 10 1909 My Question or IssueSongs are skipping within 1 second on both my desktop app and web player through chrome. Desktop app is also showing "spotify cant play this right now....

Visitor

  Plan Premium Country India Device Dell Inspiron 7559 Operating System Windows 10 1909   My Question or Issue Songs are skipping within 1 second on both my desktop app and web p...

521 Views

0 replies

0 likes

  • 521 Views
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Audiobooks not playing after ch. 100

PlanFree/PremiumCountryDEDeviceDiv. DevicesOperating SystemAndroid 9, Windows 10 My Question or IssueLike some others I encountered the problem that all audiobooks stop playing after ch. 100.I tried different devices, the app and the web version. Sin...

Casual Listener

Plan Free/Premium Country DE Device Div. Devices Operating System Android 9, Windows 10   My Question or Issue Like some others I encountered the problem that all audiobooks stop playi...

423 Views

0 replies

0 likes

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I can not arrange tracks' order on some of my playlist?

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not arrange tracks' order on some of my playlist?

Casual Listener

Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not ar...

ilkeakturk

Casual Listener

802 Views

2 replies

0 likes

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Solved!!Superuser Contribution Problema no Desktop para Windows

O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca.PlanPremiumCountryBrasilOperating System(Windows 7) My Question or IssuePreciso de ...

Regular

O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca. Plan Premium Country Brasil...

Peter

Spotify Legend

23856 Views

42 replies

9 likes

Desktop
  • 23856 Views
  • 42 replies
  • 9 likes