Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 22218 Views
  • 66 replies
  • 23 likes
  • 22218 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • tunaman_jim
  • Gig Goer
  • 57701 Views
  • 249 replies
  • 21 likes
  • 57701 Views
  • 249 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3638 Views
  • 1 replies
  • 6 likes
  • 3638 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143352 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143352 Views
  • 0 replies
  • 26 likes

HDD LED flashes permanently

PlanPremium DevicePC Windows client and Spotify web player. On desktop PC and laptopOperating SystemWindows 10 My Question or IssueThe hard drive light flashes continuously when the spotify client program is running, or when i am using the web player...

  • Newbie
  • Plan Premium   Device PC Windows client and Spotify web player. On desktop PC and laptop Operating System Windows 10   My Question or Issue The hard drive light flashes continuousl...
  • uncajesse
  • Music Fan
  • 410 Views
  • 3 replies
  • 0 likes
  • 410 Views
  • 3 replies
  • 0 likes

Spotify can't play this right now.

PlanPremiumCountryAustralia Operating SystemWindows 10, multiple computers My Question or Issue For weeks I have been getting a consistent yet intermittent issue trying to play songs. I won't hear any sound for the first ~5 seconds of the song and th...

  • Newbie
  • Plan Premium Country Australia    Operating System Windows 10, multiple computers   My Question or Issue  For weeks I have been getting a consistent yet intermittent...
  • uncajesse
  • Music Fan
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

bloated data folder

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 10 My Question or Issue I've set a folder in settings/(edit-->preferences...) --> Offline songs storage but I can still see bloated data folder on:C:\Users\Dekel\AppData\Local\SpotifyThe offlin...

  • Casual Listener
  • Plan Premium Country Israel   Device PC Operating System Windows 10   My Question or Issue  I've set a folder in settings/(edit-->preferences...) --> Offline songs sto...
  • uncajesse
  • Music Fan
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Windows 10 Program glitches and speed issues

PlanPremiumCountry United States of AmericaDeviceDigital Storm Vanquish Desktop PCOperating SystemWindows 10 Home (64 bit) My Question or Issue When will the current Spotify PC program be gutted and rebuilt cohesively?I have experienced numerous glit...

  • Newbie
  • Plan Premium Country  United States of America Device Digital Storm Vanquish Desktop PC Operating System Windows 10 Home (64 bit)   My Question or Issue  When will the curren...
  • uncajesse
  • Music Fan
  • 737 Views
  • 2 replies
  • 0 likes
  • 737 Views
  • 2 replies
  • 0 likes

Can you see a friend activity???

PlanPremiumCountryCzech RepublicDeviceOperating SystemWindows 7 Home Premium My Question or IssuePlease let me know if everything is ok with friend activity because I can´t see it...see nothing. So I wonder if anyone else has the same problem as me.....

  • Music Fan
  • Plan Premium Country Czech Republic Device Operating System Windows 7 Home Premium   My Question or Issue Please let me know if everything is ok with friend activity because I can´t see...
  • Loxer
  • Community Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Friend activity / feed doesn´t work

Hello,for long time my frined acitivity / feed doesn´t work (on desktop). Itried everything what I read here or somewhere else including reinstall but with no result. I can see nothing at the place where friend activiti should be.I have also my setti...

  • Music Fan
  • Hello, for long time my frined acitivity / feed doesn´t work (on desktop). Itried everything what I read here or somewhere else including reinstall but with no result. I can see nothing at the place...
  • Huscak
  • Music Fan
  • 357 Views
  • 1 replies
  • 5 likes
  • 357 Views
  • 1 replies
  • 5 likes

Spotify not working on my laptop

I am having an issue with my Spotify on my laptop. It worked fine and then the next day it would not play any music. I closed out of it but when I opened it back up it still wouldn't play. I uninstalled it and reinstalled it. Now I get a message that...

  • Casual Listener
  • I am having an issue with my Spotify on my laptop. It worked fine and then the next day it would not play any music. I closed out of it but when I opened it back up it still wouldn't play. I uninstal...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Failed to connect spotify account to discord

PlanPremiumCountryIndiaDevice Dell Inspiron 15 5000 seriesOperating SystemWindows 10 My Question or IssueHi, So I just purchased Spotify premium because I wanted to enjoy the perks of premium through discord. So before I got this account I had anothe...

  • Newbie
  •   Plan Premium Country India Device  Dell Inspiron 15 5000 series Operating System Windows 10   My Question or Issue Hi,  So I just purchased Spotify premium because I...
  • 702 Views
  • 0 replies
  • 0 likes
  • 702 Views
  • 0 replies
  • 0 likes

Desktop App Volume Resets to 100%

PlanPremiumCountryUSDevicePCOperating SystemWindows 10My Question or IssueAfter listening to the Spotify app on my phone, I find that the volume on the desktop app gets reset to 100%. This causes clipping since the signal gets further amplified by my...

  • Music Fan
  •   Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue After listening to the Spotify app on my phone, I find that the volume on the desktop app gets rese...
  • 1060 Views
  • 0 replies
  • 4 likes
  • 1060 Views
  • 0 replies
  • 4 likes

"Connect to a device" not showing other devices, combined with "Can't play current dong"

PlanPremium & HeadspaceCountryNorwayDevice & Operating SystemSamsung Galaxy S9 (Android 9) & Windows 10 Pro (10.0.18362) My Question or IssueI've had the "Can't play current song" issue for a while, and I've been trying the different suggestions for ...

  • Regular
  •   Plan Premium & Headspace Country Norway Device & Operating System Samsung Galaxy S9 (Android 9) & Windows 10 Pro (10.0.18362)   My Question or Issue I've had the...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Listening Activity won't show on friends' feed

PlanPremiumCountryPortugalDeviceAll devicesOperating SystemVarious My Question or IssueHi! My listening activity won't show up on my friends' "Friend Activity"! Doesn't work on any of my devices. What should I do??

  • Casual Listener
  • Plan Premium Country Portugal Device All devices Operating System Various   My Question or Issue Hi! My listening activity won't show up on my friends' "Friend Activity"! Doesn't work ...
  • kurocatt
  • Casual Listener
  • 1169 Views
  • 2 replies
  • 0 likes
  • 1169 Views
  • 2 replies
  • 0 likes

Spotify freezing without crashing

PlanPaidCountry USADeviceDell laptopOperating Systemwin10 My Question or Issue Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps playing.

  • Regular
  •   Plan Paid Country  USA Device Dell laptop Operating System win10  My Question or Issue  Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps pl...
  • philomuh
  • Casual Listener
  • 6668 Views
  • 18 replies
  • 2 likes
  • Desktop
    Win10
  • 6668 Views
  • 18 replies
  • 2 likes

"Can't play the current song" part way through song

PlanPremiumCountryNew ZealandDeviceDell XPS15 using Soundblaster X-fiOperating SystemWindows 10My Question or IssueI keep getting "Can't play the current song" part way through a song. I need to restart Spotify to continue playing. I have gone to adv...

  • Roadie
  • Plan Premium Country New Zealand Device Dell XPS15 using Soundblaster X-fi Operating System Windows 10 My Question or Issue I keep getting "Can't play the current song" part way through a so...
  • 338 Views
  • 0 replies
  • 2 likes
  • 338 Views
  • 0 replies
  • 2 likes

Spotify won't play any song

PlanPremium (but the problem was there before going Premium)CountryFranceDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify app simply won't play any song. When I click on a song, it starts like it should, without any error message, b...

  • Visitor
  • Plan Premium (but the problem was there before going Premium) Country France Device PC Operating System Windows 10   My Question or Issue The Spotify app simply won't play any song. Wh...
  • 246 Views
  • 0 replies
  • 1 likes
  • 246 Views
  • 0 replies
  • 1 likes

Solved!! I can't create topic in playlist exchange forum

Hello.This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any good tags for My playlistts for selection, so I have se...

  • Roadie
  • Hello. This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any go...
  • goldrecorddaddy
  • Music Fan
  • 1033 Views
  • 8 replies
  • 0 likes
  • Spotify Community
  • 1033 Views
  • 8 replies
  • 0 likes

Solved!! No way to download local files

PlanPremiumCountryUSADevice(iPhone 8, PC)Operating System(iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethernet to the network switch. I am currently in college meaning that access to this network...

  • Regular
  • Plan Premium Country USA Device (iPhone 8,  PC) Operating System (iOS 12, Windows 10)   My Question or Issue   Because my computer has no wifi card, it must connect via ethe...
  • Deweks
  • Regular
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Shuffle and Repeat Preferences Don't Stick

PlanPremiumCountryUSDevicePCOperating SystemWin 10My Question or IssueBottom line - Shuffle/Repeat float with my account and don't stick on a specific device. Here's what I'm talking about - I was at my desk listening on the Windows app this morning....

  • Music Fan
  •   Plan Premium Country US Device PC Operating System Win 10 My Question or Issue Bottom line - Shuffle/Repeat float with my account and don't stick on a specific device.    ...
  • jeffjones22
  • Music Fan
  • 417 Views
  • 2 replies
  • 0 likes
  • 417 Views
  • 2 replies
  • 0 likes

Crashing when connect bluetooth headphones while playing

PlanPremiumCountryGermany DevicePC - Spotify 1.0.96.181.gf6bc1b6bOperating SystemWindows 10 My Question or Issue When I connect my bluetooth headphones to my PC (Bose QC 35 II) while any song is playing on spotify, the programm hangs. The process CPU...

  • Casual Listener
  • Plan Premium Country Germany  Device PC - Spotify 1.0.96.181.gf6bc1b6b Operating System Windows 10    My Question or Issue   When I connect my bluetooth headphones...
  • lcm-xa_a6zkd
  • Newbie
  • 3856 Views
  • 6 replies
  • 4 likes
  • 3856 Views
  • 6 replies
  • 4 likes