Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83218 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
789487 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
22230 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...
545 Views
0 replies
0 likes
PlanPremiumCountryBrasilOperating SystemWindows 10 My Question or IssueSempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7 segundos e para e logo após aparece o seguinte erro: "Não é possível tocar a mú...
Plan Premium Country Brasil Operating System Windows 10 My Question or Issue Sempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7...
Spotify Star
8216 Views
16 replies
0 likes
PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't play any music for more than a few seconds. When I reinstall the spotify app it works perfectly until I shut down my computer. When I re-start it and log back into...
Plan Premium Country UK Device Laptop Operating System Windows 10 My Question or Issue I can't play any music for more than a few seconds. When I reinstall the spotify app it works p...
Casual Listener
1241 Views
2 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I've done a clean uninstall of Spotify because it was taking up a large amount of space on my drive and then reinstalled it. Since then, I've been getting lo...
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue Recently I've done a clean uninstall of Spotify because it was taking up a large amount of...
Newbie
54380 Views
24 replies
8 likes
PlanFreeCountryBrazilDevicePOSITIVO MASTER D10Operating SystemWindows 7 Professional My Question or IssueWhen I open the Spotify Desktop application, it works normally and I can browse through playlists and menus, but once I try to play a song, the s...
Plan Free Country Brazil Device POSITIVO MASTER D10 Operating System Windows 7 Professional My Question or Issue When I open the Spotify Desktop application, it works normally and I ...
Casual Listener
631 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueI was having problems with speakers disappearing from Spotify, so following the advice I read here, I decided to uninstall the Spotify app from my compute...
Plan Premium Country United States Device Dell Desktop Operating System Windows 10 My Question or Issue I was having problems with speakers disappearing from Spotify, so following th...
Music Fan
5114 Views
6 replies
0 likes
PlanPremiumCountryU.K.DeviceDell Latitude 5580Operating SystemWindows 10 Enterprise v1909 (OS Build 18363.592) My Question or IssueSpotify won't open on my laptop regardless of whether it is the app version via Microsoft Store or the downloadable Win...
Plan Premium Country U.K. Device Dell Latitude 5580 Operating System Windows 10 Enterprise v1909 (OS Build 18363.592) My Question or Issue Spotify won't open on my laptop regardless ...
578 Views
0 replies
0 likes
Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and then it crashes again and so on. Is there a fix for it...
Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and the...
524 Views
0 replies
6 likes
PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi all. I've noticed recently that some (but not all) of my local files are missing from my playlists. They're not available in the list of local files either, despit...
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue Hi all. I've noticed recently that some (but not all) of my local files are missing from m...
404 Views
0 replies
0 likes
So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URlI've tried:spotify:playlist:6gKFDsWOJEzCssnXt7rhpw"spotify:pla...
So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URl ...
Spotify Legend
469 Views
1 replies
0 likes
Hello I want to post my playlist in the "Playlist Exchange" but I alway get the message:"You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The links I tried:spotify:playlist:17Am1okFR5AKecaNtrNibf&https://open.sp...
Hello 🙂 I want to post my playlist in the "Playlist Exchange" but I alway get the message: "You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The l...
Community Legend
932 Views
1 replies
0 likes
PlanPremiumCountryTaiwanOperating SystemWindows 10 My Question or IssueThe text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this issue ASAP!!!
Plan Premium Country Taiwan Operating System Windows 10 My Question or Issue The text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this is...
452 Views
0 replies
0 likes
Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updating the windows and drivers (also reinstalled the audio drivers)....
Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updati...
390 Views
0 replies
0 likes
friend's activity doesn't show up even after i've zoom out till the maxPlanPremiumCountry: Malaysia DeviceAcer Aspire OneOperating SystemWindows 7 ultimate My Question or IssueHow can I solve this issue? My friend's activity won't show up even after ...
friend's activity doesn't show up even after i've zoom out till the max Plan Premium Country: Malaysia Device Acer Aspire One Operating System Windows 7 ultimate My Question o...
449 Views
0 replies
0 likes
The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the ability to mouse over the taskbar icon and see the albu...
The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the...
Visitor
33906 Views
11 replies
1 likes
I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10)I Select the Win10 device to listen on and all good......... EXCEPT the music plays on the original Win7 PC as well.Also if i close Spotify...
I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10) I Select the Win10 device to listen on and all good......... EXCEPT the music plays on...
Casual Listener
715 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueOur SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Internet Connection), wich of course is present and working.Any suggestions?Tank...
Plan Premium Country Germany Device Desktop Operating System Windows 10 My Question or Issue Our SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Inte...
401 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceAMD Ryzen 7 2700, 16GB Ram, Installed to an SSDOperating SystemWindows 10 Version 1909 OS Build 18363.535 My Question or IssueWhen using the desktop app from the windows store or downloaded from the website the app will ...
Plan Premium Country Canada Device AMD Ryzen 7 2700, 16GB Ram, Installed to an SSD Operating System Windows 10 Version 1909 OS Build 18363.535 My Question or Issue When using the des...
Casual Listener
736 Views
3 replies
1 likes
Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort. Hello again I uploaded a screenshot showing the arrow next to the song title as requested, which as you can see is not s...
Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort. Hello again I uploaded a screenshot showing the arrow next t...
538 Views
0 replies
0 likes
Plan Premium FamilyFree/PremiumCountry Denmark Device Desktop OC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify it creates a folder call...
Plan Premium Family Free/Premium Country Denmark Device Desktop OC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 7 (iOS 10, Android Oreo, Windows 10,...
336 Views
0 replies
0 likes
