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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84964 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

802909 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25877 Views

27 replies

7 likes

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  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3186 Views

0 replies

4 likes

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Always playing Imunni Compbill Melinnue, won't allow my selction

PlanPremiumCountryUKDeviceWindows 10 laptop (also same on iPhone 8 and iPad)Operating SystemWindows 10 My Question or IssueWhen I start Spotify, it starts playing Imunni Compbill Melinnue (who?) straight away. If I stop it, it starts up the same agai...

Visitor

Plan Premium Country UK Device Windows 10 laptop (also same on iPhone 8 and iPad) Operating System Windows 10   My Question or Issue When I start Spotify, it starts playing Imunni Comp...

Brunelicia

Community Legend

729 Views

1 replies

0 likes

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Superuser Contribution Spotify adds a playlist on it's own and plays it automatically, if removed it happens repeatedly.

PlanPremiumCountry SwedenDeviceS9+ and Desktop.Operating SystemWin7 and whatever S9+ uses. My Question or Issue About a week ago Spotify began adding playlists automatically and auto-playing them randomly, and switching songs before they finish. Note...

Regular

  Plan Premium Country  Sweden Device S9+ and Desktop. Operating System Win7 and whatever S9+ uses.   My Question or Issue  About a week ago Spotify began adding playli...

Guido

Spotify Legend

6069 Views

11 replies

0 likes

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Spotify Downloaded player not playing songs

.PlanPremiumCountryUnited KingdomDeviceWindows Desktop PcOperating SystemWindows 10 My Question or IssueI have uninstalled and reinstalled spotify on my pc a number of times now and the issue , where songs wont play and it wont always connect to my p...

Casual Listener

. Plan Premium Country United Kingdom Device Windows Desktop Pc Operating System Windows 10   My Question or Issue I have uninstalled and reinstalled spotify on my pc a number of time...

OneByBoo

Roadie

582 Views

1 replies

0 likes

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  • 1 replies
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Can't find Your Daily Mixes on the desktop add

PlanPremiumCountrySouth AfricaDeviceAsus LaptopOperating SystemWindows 10My Question or IssueSometime in the last two or three weeks the "Your Daily Mix" function was removed from the desktop app (or I can just not find it anymore). It is still on my...

Newbie

Plan Premium Country South Africa Device Asus Laptop Operating System Windows 10 My Question or Issue Sometime in the last two or three weeks the "Your Daily Mix" function was removed from...

372 Views

0 replies

0 likes

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Windows Fullscreen Mode

PlanPremiumCountryNew ZealandOperating SystemWindows 10 My Question or IssueWhen going full screen if you leave your mouse still on the screen it becomes the more minimal version, with just the album art and artist/song name visible. However, with mu...

Casual Listener

  Plan Premium Country New Zealand Operating System Windows 10   My Question or Issue When going full screen if you leave your mouse still on the screen it becomes the more minimal...

823 Views

0 replies

0 likes

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Spotify-Name wurde ohne Berechtigung geändert auf meinen privaten Namen - Facebook

Guten Tag zusammen, nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen.Davon wusste ich nichts und dem habe ich auch so nicht zugestimmt, da ich nicht möchte, dass...

Newbie

Guten Tag zusammen,   nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen. Davon wusste ich nichts und ...

OneByBoo

Roadie

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
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Podcasts not playing

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue when trying to play podcasts that I follow. I can click on the image to play, or click on the title to go to the episode list, and I get a blank screen,...

Casual Listener

  Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue I'm having an issue when trying to play podcasts that I follow. I can click on the image...

MauriceMV

Spotify Star

888 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify on computer doesn't play songs any more

PlanPremiumCountryAustriaDeviceOnePlus 7 ProOperating SystemWindows 10 Home My Question or IssueIf i just want to start one song, a pop-up comes up with the message "Spotify currently cannot play this. If the file is on the computer, you can import i...

Casual Listener

  Plan Premium Country Austria Device OnePlus 7 Pro Operating System Windows 10 Home   My Question or Issue If i just want to start one song, a pop-up comes up with the message "...

clemi__

Casual Listener

933 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

wont connect my account on 2 devices

PlanFreeCountryUKDeviceiPhone 7 plus and hp laptopOperating SystemIOS 13 and windows 10 My Question or Issuei recently reset my laptop and have downloaded spotify again onto my desktop. the mobile app is linked to my Facebook account so i tried loggi...

Visitor

Plan Free Country UK Device iPhone 7 plus and hp laptop Operating System IOS 13 and windows 10   My Question or Issue i recently reset my laptop and have downloaded spotify again onto ...

OneByBoo

Roadie

988 Views

1 replies

0 likes

Facebook
laptop
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Superuser Contribution Spotify home page not loading and here is what I see instead

When I try to get to spotify.com, here is what I get ... screen shot attached. I am located near Houston, TX. I use Windstream for ISP and Windows 10 Home OS. I have tried using Firefox, Edge, and Chrome on different devices attached to my home netwo...

Newbie

When I try to get to spotify.com, here is what I get ... screen shot attached.   I am located near Houston, TX. I use Windstream for ISP and Windows 10 Home OS. I have tried using Firefox, Edg...

Katerina

Spotify Legend

6326 Views

7 replies

1 likes

  • 6326 Views
  • 7 replies
  • 1 likes

Same Ads

Free VersionUnited StatesPCWindows 10----------------------------------------I finally found how to submit a problem... so here goes... (I would like to clarify, since I use an ad blocker I am not getting the normal ads you click on, just the sound o...

Casual Listener

Free Version United States PC Windows 10 ---------------------------------------- I finally found how to submit a problem... so here goes...      (I would like to clarify, s...

Jayeen

Casual Listener

901 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

Can´t play this song\Error Code 17 Firewall Blocking

Plan: PremiumCountry: Dominican Republic DeviceHP Laptop PavillionOperating SystemWindows 10 Hi,All was working fine, but one day my spotify stopped working. it was showing me an error after 5 sec playing a song. "this song can not be played". Also s...

Casual Listener

Plan: Premium Country: Dominican Republic   Device HP Laptop Pavillion Operating System Windows 10   Hi, All was working fine, but one day my spotify stopped working. it was s...

7t0rcn5_k-bx4

Casual Listener

998 Views

2 replies

0 likes

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Superuser Contribution Spotify started once and never started again !

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears.i've tried everything from the other topics and nothing changed... PlanPremiumOperating SystemWindows 10 ( 1903 )

Visitor

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears. i've tried everything from the other topics and nothing changed... &...

Mario

Spotify Legend

499 Views

1 replies

2 likes

  • 499 Views
  • 1 replies
  • 2 likes

Clicking on song in windows 10 app player results in the different songs shown in my playlist.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...

549 Views

0 replies

0 likes

bugs
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Superuser Contribution Não é possível tocar a música atual

PlanPremiumCountryBrasilOperating SystemWindows 10 My Question or IssueSempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7 segundos e para e logo após aparece o seguinte erro: "Não é possível tocar a mú...

Casual Listener

  Plan Premium Country Brasil Operating System Windows 10   My Question or Issue Sempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7...

Bittencourt

Spotify Star

8254 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

have to keep reinstalling app to be able to play music

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't play any music for more than a few seconds. When I reinstall the spotify app it works perfectly until I shut down my computer. When I re-start it and log back into...

Casual Listener

Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I can't play any music for more than a few seconds. When I reinstall the spotify app it works p...

shirley100

Casual Listener

1248 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Low Frame Rate with Desktop App

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I've done a clean uninstall of Spotify because it was taking up a large amount of space on my drive and then reinstalled it. Since then, I've been getting lo...

Regular

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue Recently I've done a clean uninstall of Spotify because it was taking up a large amount of...

samdief

Newbie

54649 Views

24 replies

8 likes

  • 54649 Views
  • 24 replies
  • 8 likes

Spotify stops responding when I try to play a song

PlanFreeCountryBrazilDevicePOSITIVO MASTER D10Operating SystemWindows 7 Professional My Question or IssueWhen I open the Spotify Desktop application, it works normally and I can browse through playlists and menus, but once I try to play a song, the s...

Casual Listener

Plan Free Country Brazil Device POSITIVO MASTER D10 Operating System Windows 7 Professional   My Question or Issue When I open the Spotify Desktop application, it works normally and I ...

brunnoalmeyda_

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot reinstall Spotify - Windows 10

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueI was having problems with speakers disappearing from Spotify, so following the advice I read here, I decided to uninstall the Spotify app from my compute...

Music Fan

Plan Premium Country United States Device Dell Desktop Operating System Windows 10   My Question or Issue I was having problems with speakers disappearing from Spotify, so following th...

JohnS43

Music Fan

5151 Views

6 replies

0 likes

  • 5151 Views
  • 6 replies
  • 0 likes

Spotify won't open - Windows 10 - App or exe version

PlanPremiumCountryU.K.DeviceDell Latitude 5580Operating SystemWindows 10 Enterprise v1909 (OS Build 18363.592) My Question or IssueSpotify won't open on my laptop regardless of whether it is the app version via Microsoft Store or the downloadable Win...

Music Fan

Plan Premium Country U.K. Device Dell Latitude 5580 Operating System Windows 10 Enterprise v1909 (OS Build 18363.592)   My Question or Issue Spotify won't open on my laptop regardless ...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
  • 0 likes