Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23291 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
905151 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45157 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryNorwayOperating System Windows 10My Question or Issue Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seems to fix the issue. Issues are accouring on my office computer so there are v...
Plan Premium Country Norway Operating System Windows 10 My Question or Issue Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seem...
Community Legend
4787 Views
20 replies
1 likes
It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reinstalling the app and the solution in this topic: htt...
It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reins...
Community Legend
1172 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePixel 3a/Desktop PCOperating SystemAndroid, Win 10 My Question or IssueSearching with Umlaute has wrong equivalncy with standard English letters (ö = o, ë = e, ä = a). See below screenshot, this makes searching for an artis...
Plan Premium Country USA Device Pixel 3a/Desktop PC Operating System Android, Win 10 My Question or Issue Searching with Umlaute has wrong equivalncy with standard English letters (ö...
Spotify Legend
1186 Views
2 replies
0 likes
Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any google home speakers, the app recognises that it's pl...
Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any go...
Spotify Legend
1098 Views
1 replies
0 likes
Hey,I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch accounts all the time. The laptop has my email address ...
Hey, I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch ac...
Spotify Legend
799 Views
1 replies
0 likes
Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...
Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I up...
Moderator
1301 Views
2 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 1My Question or IssueSince Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethernet and wifi connection. I’ve tested it on both the Windows store ap...
Plan Premium Country USA Device PC Operating System Windows 1 My Question or Issue Since Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethe...
Community Legend
2394 Views
3 replies
2 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueHelo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it work.
Plan Premium Operating System Windows 10 My Question or Issue Helo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it wo...
Community Legend
1437 Views
1 replies
1 likes
PlanPremiumCountryChileDeviceHPOperating SystemWindows 10 My Question or IssueYou can no longer search on Spotify for Facebook friends, please fix it.Same problem for Web player and Spotify on Windows.
Plan Premium Country Chile Device HP Operating System Windows 10 My Question or Issue You can no longer search on Spotify for Facebook friends, please fix it. Same problem for Web p...
Community Legend
622 Views
1 replies
0 likes
PlanFree/Premium premium on other account. this one freeCountryusaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17Operating System(iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Question or Issuespotify does not upda...
Plan Free/Premium premium on other account. this one free Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17 Operating System (iOS 10, Android Oreo,...
Community Legend
760 Views
2 replies
0 likes
PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueThe spotify application is stuck in offline mode, I've tried reinstalling. I've deleted and created new rules for my firewall, and I can play on the web player. The interest...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue The spotify application is stuck in offline mode, I've tried reinstalling. I've deleted an...
Spotify Legend
984 Views
1 replies
0 likes
Why can I not sort from recently added on Windows like I can on iOS? PlanPremium CountryUSA DeviceWindows, iOSOperating SystemWindows 10, iOS 13 My Question or IssueWhy can I not sort from recently added on Windows like I can on iOS?
Why can I not sort from recently added on Windows like I can on iOS? Plan Premium Country USA Device Windows, iOS Operating System Windows 10, iOS 13 My Quest...
Spotify Legend
486 Views
1 replies
1 likes
PlanPremium (family)CountryUK DeviceA PCOperating SystemWindows 10,etc My Question or IssueSpotify has an update available most mornings. I use 3 W10 PCs throughout the working day so over the course of a working week it feels like I am updating spot...
Plan Premium (family) Country UK Device A PC Operating System Windows 10,etc My Question or Issue Spotify has an update available most mornings. I use 3 W10 PCs throughout ...
550 Views
0 replies
2 likes
PlanPremiumCountryUSAOperating System( Windows 10) My Question or Issueevery time I play a song from my playlist and when the song gets finished it skips to this chick -_- no matter what type of playlist on playing. I tried following the artist and u...
Plan Premium Country USA Operating System ( Windows 10) My Question or Issue every time I play a song from my playlist and when the song gets finished it skips to this chick -_- n...
Spotify Legend
570 Views
1 replies
0 likes
So I'm listening to music while drawing, when suddenly the song I'm listening to repeats a part a few times. It was like when there was a scratch in a record, and it just plays the last 2 seconds over and over. At first I thought I was crazy, but I q...
So I'm listening to music while drawing, when suddenly the song I'm listening to repeats a part a few times. It was like when there was a scratch in a record, and it just plays the last 2 seconds ove...
Spotify Legend
2222 Views
4 replies
0 likes
PlanPremiumCountryCanadaDeviceComputer and iPhone 8Operating SystemWindows 10 and iOS 13 My Question or IssueWhy I can't dislike a song in the Windows and Iphone application. I can only like a song...?
Plan Premium Country Canada Device Computer and iPhone 8 Operating System Windows 10 and iOS 13 My Question or Issue Why I can't dislike a song in the Windows and Iph...
Community Legend
538 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow can you add individual songs to ones Spotify account?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how can...
Community Legend
544 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSelf-build PCOperating SystemWindows 10 Pro with newest updates My Question or IssueI noticed, that none of my other devices I use Spotify with are recognising my Spotify desktop app. I can't use Spotify Connect with my...
Plan Premium Country Germany Device Self-build PC Operating System Windows 10 Pro with newest updates My Question or Issue I noticed, that none of my other devices I use Spotify with...
Casual Listener
783 Views
1 replies
0 likes
PlanPremiumCountryUK/GBDevicePC Windows 10Operating SystemWindows 10 My Question or IssueSong title language - English on the web app but native language on desktop?I have been listing to an album which contains Japanese music. When viewed on the Win...
Plan Premium Country UK/GB Device PC Windows 10 Operating System Windows 10 My Question or Issue Song title language - English on the web app but native language on desktop? ...
1017 Views
0 replies
2 likes
PlanFreeCountryAustraliaDeviceCustom ComputerOperating SystemWindows 10 My Question or IssueMy Spotify app keeps skipping songs extremely quickly for no reason and I have restarted the app, reinstalled it multiple times, looked for solutions around t...
Plan Free Country Australia Device Custom Computer Operating System Windows 10 My Question or Issue My Spotify app keeps skipping songs extremely quickly for no reason and I ...
Spotify Legend
726 Views
2 replies
0 likes
