Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

27336 Views

11 replies

2 likes

  • 27336 Views
  • 11 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

943148 Views

542 replies

64 likes

  • 943148 Views
  • 542 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

52512 Views

40 replies

9 likes

  • 52512 Views
  • 40 replies
  • 9 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

7556 Views

0 replies

4 likes

  • 7556 Views
  • 0 replies
  • 4 likes

Superuser Contribution Re: Windows app freezes after opening

Same problem since yesterday. Tried every install method: appstore, offline, from site. Cleaned everthing as described. Ran program as administrator. Added stuff to shortcut targets as described for problems with video card drivers. Nothing worked. P...

Newbie

Same problem since yesterday. Tried every install method: appstore, offline, from site. Cleaned everthing as described. Ran program as administrator. Added stuff to shortcut targets as described for ...

Petya

Community Legend

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Problema com as Capas dos Álbuns - Desktop Windows

A versão para Desktop está com problema ao mostrar as capas dos álbuns, está cortando as mesmas, conforme imagem em anexo. PlanPremium CountryBrasil DeviceNotebook Dell Operating SystemWindows 10 My Question or IssuePreciso de suporte.

Casual Listener

A versão para Desktop está com problema ao mostrar as capas dos álbuns, está cortando as mesmas, conforme imagem em anexo.   Plan Premium   Country Brasil   Device Notebook De...

Bittencourt

Spotify Star

1681 Views

5 replies

0 likes

  • 1681 Views
  • 5 replies
  • 0 likes

Superuser Contribution After using Spotify app, the audio stops functioning on my laptop.

Plan: PremiumCountry: USADevice: ASUS Zenbook 14 UX433FN-BP8201T Notebook (purchased in Hong Kong)Operating System: Windows 10My Question or Issue: I downloaded and installed the Spotify app for Windows. I like to play music through the app when I us...

Casual Listener

Plan: Premium Country: USA Device: ASUS Zenbook 14 UX433FN-BP8201T Notebook (purchased in Hong Kong) Operating System: Windows 10 My Question or Issue: I downloaded and installed the Spotify app ...

alexwang90

Casual Listener

758 Views

2 replies

0 likes

  • 758 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't respond to commands after playing something, but doesn't crash

PlanPremiumCountryBrazilDevicePersonal ComputerOperating SystemWindows 7 My Question or IssueThe program works fine in every tab until you command it to play anything, then, it doesn't respond to any commands, the player either doesn't move out of 0:...

Casual Listener

Plan Premium Country Brazil Device Personal Computer Operating System Windows 7   My Question or Issue The program works fine in every tab until you command it to play anything, then, ...

Peter

Spotify Legend

1255 Views

3 replies

0 likes

  • 1255 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error on Windows 10, new install

PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 10 My Question or IssueSee log file attached from when Spotify starts.I've recently updated to Windows 10 1909 and since the Windows update, and a fresh install of Spotify, its stopped working...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue See log file attached from when Spotify starts. I've recently updated to Windows 10 1909 a...

Peter

Spotify Legend

1309 Views

3 replies

1 likes

  • 1309 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Offline

Plan PremiumCountryAustraliaDevice(Google Pixel 3a) My Question or IssueI am unable to play Spotify when Im not connected to the wifi. Im on a paid plan, and I've checked offline isn't ticked in settings.I've cleared the cache, turned my phone on and...

Casual Listener

Plan  Premium Country Australia Device (Google Pixel 3a)   My Question or Issue I am unable to play Spotify when Im not connected to the wifi.   Im on a paid plan, and I've c...

Peter

Spotify Legend

1321 Views

3 replies

0 likes

  • 1321 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline while online, errorcode -4

PlanPremiumCountryNorwayOperating System Windows 10My Question or Issue Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seems to fix the issue. Issues are accouring on my office computer so there are v...

Casual Listener

Plan Premium Country Norway Operating System  Windows 10 My Question or Issue   Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seem...

Petya

Community Legend

5062 Views

20 replies

1 likes

  • 5062 Views
  • 20 replies
  • 1 likes

Superuser Contribution Spotify going offline after a few minutes with full internet access (Error code 4)

It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reinstalling the app and the solution in this topic: htt...

Newbie

It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reins...

Petya

Community Legend

1214 Views

3 replies

0 likes

  • 1214 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search filters with Umlaute

PlanPremiumCountryUSADevicePixel 3a/Desktop PCOperating SystemAndroid, Win 10 My Question or IssueSearching with Umlaute has wrong equivalncy with standard English letters (ö = o, ë = e, ä = a). See below screenshot, this makes searching for an artis...

Casual Listener

Plan Premium Country USA Device Pixel 3a/Desktop PC Operating System Android, Win 10   My Question or Issue Searching with Umlaute has wrong equivalncy with standard English letters (ö...

Peter

Spotify Legend

1224 Views

2 replies

0 likes

  • 1224 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows app doesn't respond to play/pause when controlling another device

Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any google home speakers, the app recognises that it's pl...

Newbie

Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any go...

Ivan

Spotify Legend

1128 Views

1 replies

0 likes

liked songs
network
surface
wifi
Windows
Windows 10
  • 1128 Views
  • 1 replies
  • 0 likes

Superuser Contribution PC Connect

Hey,I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch accounts all the time. The laptop has my email address ...

Visitor

Hey, I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch ac...

Ivan

Spotify Legend

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Shuffle/repeat setting reset after update

Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...

Regular

Plan Premium Country Singapore   Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c   My Question or Issue Whenever I up...

Xenia

Spotify Legend

1345 Views

2 replies

0 likes

Desktop Windows
Issues
  • 1345 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Error Code 4

PlanPremiumCountryUSADevicePCOperating SystemWindows 1My Question or IssueSince Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethernet and wifi connection. I’ve tested it on both the Windows store ap...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 1 My Question or Issue Since Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethe...

Petya

Community Legend

2477 Views

3 replies

2 likes

  • 2477 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution No Internet connection (Error code 4)

PlanPremiumOperating SystemWindows 10 My Question or IssueHelo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it work.

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Helo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it wo...

Petya

Community Legend

1473 Views

1 replies

1 likes

  • 1473 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search friends problem

PlanPremiumCountryChileDeviceHPOperating SystemWindows 10 My Question or IssueYou can no longer search on Spotify for Facebook friends, please fix it.Same problem for Web player and Spotify on Windows.

Newbie

Plan Premium Country Chile Device HP Operating System Windows 10   My Question or Issue You can no longer search on Spotify for Facebook friends, please fix it. Same problem for Web p...

Petya

Community Legend

640 Views

1 replies

0 likes

Friends
Search
  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotfy doesn't update

PlanFree/Premium premium on other account. this one freeCountryusaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17Operating System(iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Question or Issuespotify does not upda...

Music Fan

Plan Free/Premium premium on other account. this one free Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17 Operating System (iOS 10, Android Oreo,...

Petya

Community Legend

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stuck in "offline" mode

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueThe spotify application is stuck in offline mode, I've tried reinstalling. I've deleted and created new rules for my firewall, and I can play on the web player. The interest...

Newbie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue The spotify application is stuck in offline mode, I've tried reinstalling. I've deleted an...

Mario

Spotify Legend

1003 Views

1 replies

0 likes

  • 1003 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can I not sort from recently added on Windows like I can on iOS?

Why can I not sort from recently added on Windows like I can on iOS? PlanPremium CountryUSA DeviceWindows, iOSOperating SystemWindows 10, iOS 13 My Question or IssueWhy can I not sort from recently added on Windows like I can on iOS?

Newbie

Why can I not sort from recently added on Windows like I can on iOS?   Plan Premium   Country USA   Device Windows, iOS Operating System Windows 10, iOS 13   My Quest...

Mario

Spotify Legend

515 Views

1 replies

1 likes

  • 515 Views
  • 1 replies
  • 1 likes

Daily updates?

PlanPremium (family)CountryUK DeviceA PCOperating SystemWindows 10,etc My Question or IssueSpotify has an update available most mornings. I use 3 W10 PCs throughout the working day so over the course of a working week it feels like I am updating spot...

Newbie

Plan Premium (family) Country UK   Device A PC Operating System Windows 10,etc   My Question or Issue Spotify has an update available most mornings. I use 3 W10 PCs throughout ...

572 Views

0 replies

2 likes

  • 572 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify Keeps Playing Songs Not On My Playlist

PlanPremiumCountryUSAOperating System( Windows 10) My Question or Issueevery time I play a song from my playlist and when the song gets finished it skips to this chick -_- no matter what type of playlist on playing. I tried following the artist and u...

Gig Goer

Plan Premium Country USA Operating System ( Windows 10)   My Question or Issue every time I play a song from my playlist and when the song gets finished it skips to this chick -_- n...

Mario

Spotify Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes