Announcements

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134275 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134275 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50905 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50905 Views
  • 0 replies
  • 32 likes

Solved!! Have the Music Quality Settings been removed recently?

PlanPremiumCountry UKOperating SystemWindows 10, Android Oxygen OS 5.0.8 Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the current android build of Spotify? I've not checked my settings for a while...

  • Regular
  • Plan Premium Country  UK Operating System Windows 10, Android Oxygen OS 5.0.8   Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the...
  • Ollyjm
  • Regular
  • 4289 Views
  • 4 replies
  • 0 likes
  • 4289 Views
  • 4 replies
  • 0 likes

Solved!! My Spotify stopped working

PlanPremiumCountry MéxicoDevicePCOperating SystemWindows 10My Question or IssueSome days ago, I started having issues with Spotify, I've tried reinstalling it, deleting cache data, following instructions of Technical support, but nothing worked. I li...

  • Casual Listener
  •   Plan Premium Country  México Device PC Operating System Windows 10 My Question or Issue Some days ago, I started having issues with Spotify, I've tried reinstalling it, deleting...
  • RockstarFischer
  • Composer
  • 3983 Views
  • 7 replies
  • 2 likes
  • 3983 Views
  • 7 replies
  • 2 likes

"This playlist is currently empty" error

Why do I get such an error??PlanPremiumCountryTurkey Operating SystemWindows 10

  • Visitor
  • Why do I get such an error?? Plan Premium Country Turkey   Operating System Windows 10  
  • Bittencourt
  • Spotify Star
  • 1279 Views
  • 3 replies
  • 1 likes
  • 1279 Views
  • 3 replies
  • 1 likes

Solved!! None of my music will show, and no songs will play

I've had this issue for a while now.Whenever I load up spotify, no music shows up in my playlist on the desktop app.Even when I try to play music, it comes up highlighted green like it's playing, but it just doesn't play. On the web player, I can see...

  • Casual Listener
  • I've had this issue for a while now. Whenever I load up spotify, no music shows up in my playlist on the desktop app. Even when I try to play music, it comes up highlighted green like it's playing,...
  • _tomoa
  • Casual Listener
  • 1636 Views
  • 6 replies
  • 3 likes
  • 1636 Views
  • 6 replies
  • 3 likes

Solved!! [Desktop] Canno't Use dekstop app

Plan: FreeCountry: ItalyDevice: PC DekstopOperating System: Windows 10Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist.I attach 2 screenshot, one of a playlsit i usally use and one ...

  • Casual Listener
  • Plan: Free Country: Italy Device: PC Dekstop Operating System: Windows 10 Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist. I...
  • Mantisentil
  • Community Legend
  • 399 Views
  • 3 replies
  • 0 likes
  • 399 Views
  • 3 replies
  • 0 likes

Solved!! Songs I haven't played in the past won't play at all

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, it's just like the default image, the bar doesn't mo...

  • Casual Listener
  • I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, i...
  • Mantisentil
  • Community Legend
  • 395 Views
  • 4 replies
  • 0 likes
  • 395 Views
  • 4 replies
  • 0 likes

Syncing to other devices without permission

PlanFreeCountry USOperating SystemWindows 10My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing up with her roku and I even get stuck with her songs and playlists in my ac...

  • Regular
  • Plan Free Country  US Operating System Windows 10 My Question or Issue  Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing ...
  • OneByBoo
  • Community Legend
  • 204 Views
  • 1 replies
  • 1 likes
  • Connect
  • 204 Views
  • 1 replies
  • 1 likes

Web Player Only Plays Songs for 9 Seconds

Plan: PremiumCountry: USDevice: HP Laptop ProBookOperating System: Windows 10 My Question or IssueSpotify web player only plays songs for 9 seconds and then skips to the next. Or, it will rapidly skip songs before playing them. This is occurring on C...

  • Newbie
  • Plan: Premium Country: US Device: HP Laptop ProBook Operating System: Windows 10   My Question or Issue Spotify web player only plays songs for 9 seconds and then skips to t...
  • Sebasty
  • Spotify Star
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Music is not shown in playlists

PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...

spotify music is not shown in playlists.png spotify music not played.png
  • Newbie
  • Plan Premium Country  Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue  Whenever I try to play any playlist, the songs in it won't be shown, a...
  • cassieblackwood
  • Regular
  • 300 Views
  • 2 replies
  • 0 likes
  • music not played
    music not shown
    Playlists
    problem
    Windows
  • 300 Views
  • 2 replies
  • 0 likes

Solved!! Some songs don't play.

PlanFreeCountry BrazilDeviceNotebookOperating SystemWindows 10 My Question or Issue Basically some songs just don't play and show a image like this and It's happens with a lot of songs.

Screenshot_1.png
  • Casual Listener
  •   Plan Free Country  Brazil Device Notebook Operating System Windows 10   My Question or Issue  Basically some songs just don't play and show a image like this  ...
  • cassieblackwood
  • Regular
  • 12872 Views
  • 5 replies
  • 4 likes
  • 12872 Views
  • 5 replies
  • 4 likes

"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountry DenmarkDeviceDesktop PCOperating SystemWindows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seems to work, reinstalled spotify, tried looking into all the other posts about this, and...

  • Casual Listener
  • Plan Premium Country  Denmark Device Desktop PC Operating System Windows 10   My Question or Issue  My spotify has been doing this lately i have tried everything nothing seem...
  • mads529j
  • Casual Listener
  • 296 Views
  • 2 replies
  • 1 likes
  • issue
  • 296 Views
  • 2 replies
  • 1 likes

Bug: Windows App Incompatible with 3.1 Sound Configuration

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will not play any audio and displays "Spotify can't play this right now." when any song is se...

  • Newbie
  • Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will no...
  • OneByBoo
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Synchronization across devices

My Question or IssueHello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do to solve this? I've tried going in to offline mode o...

  • Newbie
  • My Question or Issue Hello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do...
  • OneByBoo
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Add the actual song to a playlist

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist without search it in all songs in the upper window?

  • Newbie
  • Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  How can i add the actual played song (at the bottom of the app) to a playlist with...
  • OneByBoo
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Radio Stations Acting Like Playlists

PlanPremiumCountry United StatesDeviceWindows 10Operating SystemWindows 10 My Question or Issue Lately every time I create a radio station from a song or artist or whatever, it takes me to what is actually a playlist. As a result, I cannot mark the s...

  • Newbie
  • Plan Premium Country  United States Device Windows 10 Operating System Windows 10   My Question or Issue  Lately every time I create a radio station from a song or artist or ...
  • Peter
  • Spotify Legend
  • 40829 Views
  • 30 replies
  • 14 likes
  • 40829 Views
  • 30 replies
  • 14 likes

Superuser Contribution Spotify causing a grey, then black screen when playing video games

PlanPremiumCountry Device(PCOperating System(Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) crashes that make my screen go grey, then black. In that time, I can not access the pc. This is ...

  • Casual Listener
  •   Plan Premium Country   Device (PC Operating System (Windows 7)   My Question or Issue  For the last year, spotify has been causing (or is most likely the cause of) cr...
  • Peter
  • Spotify Legend
  • 975 Views
  • 3 replies
  • 0 likes
  • 975 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Suche geht NICHT!!

Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!

spotify suche_2019.02.26_01_.png
  • Regular
  • Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!
  • shirantrixi
  • Regular
  • 23686 Views
  • 7 replies
  • 1 likes
  • 23686 Views
  • 7 replies
  • 1 likes

Superuser Contribution Added songs do not appear in playlist or Favorite Songs

Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite songs. I then go to the playlist and/or my favorite songs and the song does not...

  • Regular
  •   Using PC version on Windows 10   I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite s...
  • Peter
  • Spotify Legend
  • 743 Views
  • 4 replies
  • 3 likes
  • 743 Views
  • 4 replies
  • 3 likes

Spotify Won't play some songs on PC or does not show any music in playlists.

PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 10 My Question or IssueMost songs can't played on desktop app. Also some of the spotify playlist's has no song in them even tho I can play them on Mobile. I can see the songs on Web browsers bu...

  • Regular
  • Plan Premium Country  Turkey Device PC Operating System Windows 10  My Question or Issue Most songs can't played on desktop app. Also some of the spotify playlist's has no song in ...
  • BingoDill
  • Newbie
  • 2841 Views
  • 12 replies
  • 3 likes
  • 2841 Views
  • 12 replies
  • 3 likes

Env: prod