Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot Access Local FilesOn Another Device

Cannot Access Local FilesOn Another Device

I am using Spotify Premium in the USA

 

The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro.

 

My Question or Issue:

My local files are on the Macbook Pro and have been successfully uploaded to the spotify app on my Mac and have also been successfully downloaded onto the iphone 6 so that I can listen to them offline and can continue to upload songs and re-sync using the offline toggle under settings->Playback.

 

On my dell laptop however I cannot download the same playlist that has these local files from my macbook. I have connected to the same wireless internet and have tried logging out and signing back in but when I try to download the songs on the spotify app on the dell laptop they are still greyed out. I tried to go to settings->playback to try and toggle and offline mode but I do not have that option.

 

Please let me know if there is something I can do to sync these.

 

Reply
0 Replies

Suggested posts