I am having problems with local files

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I am having problems with local files

Casual Listener

 

Plan

Premium

Country

UK

Device

(iPhone 6s Plus, Acer Aspire 1 laptop)

Operating System

(iOS 13, Windows 10)

My Question or Issue

The local files aren’t syncing properly, I add them to a playlist and the downloading arrows are grey. They don’t show up on my iPhone either. I’m not sure what to do, I’ve tried all the tutorials for this problem and no luck. 

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