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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 134356 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50978 Views
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  • Windows
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Explicit filter is broken on Desktop

The Desktop player has a bug in that if you have enabled explicit filter on a mobile device and are connected via Spotify Connect to a device with explicit filter enabled then the desktop will show an error that the track can't be played every time y...

  • Casual Listener
  • The Desktop player has a bug in that if you have enabled explicit filter on a mobile device and are connected via Spotify Connect to a device with explicit filter enabled then the desktop will show a...
  • HighLightning
  • Newbie
  • 507 Views
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  • 507 Views
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So, if I was living in Madagascar, then my Home page was going to be filled with Saoela & Jaojo?

PremiumCountry ?!!?!!?!!!!!!!!!!!! Windows 10 My Question or Issue What kind of prejudice idea is to promote music and artists according to Spotify account owner's name and geographical presence? So if I was living Madagascar, my Home page would be f...

  • Newbie
  • Premium Country ?!!?!!?!!!!!!!!!!!!   Windows 10   My Question or Issue  What kind of prejudice idea is to promote music and artists according to Spotify account owner's nam...
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  • 155 Views
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Not all files show up in Local Files

So I've been looking for a solution to this problem for a while now. I am a Premium Spotify member, but using Spotify for years. The problem I'm having is occurring on my desktop. I mainly use playlists with a mix of songs on Spotify and songs with l...

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  • Casual Listener
  • So I've been looking for a solution to this problem for a while now. I am a Premium Spotify member, but using Spotify for years. The problem I'm having is occurring on my desktop. I mainly use playli...
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  • 519 Views
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Spotify isnt finding Songs

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10My Question or Issue Good afternoon,I got a very unusual problem with my Spotify and I could use some help.The problem is that all Songs arent found by Spotify. Here is a little example:If I...

  • Newbie
  • Plan Premium Country  Germany Device PC Operating System Windows 10 My Question or Issue  Good afternoon, I got a very unusual problem with my Spotify and I could use some help. ...
  • A_Musicophile
  • Community Legend
  • 97 Views
  • 1 replies
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  • 97 Views
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Playlist Leer nach neu installation.

Ich kann keinen Song hören und meine Playlists sind auch alle leer. Ich habe schon alle mir mögliche ausprobiert. Auf anderen Geräten läuft alles.PlanFree/PremiumCountryGermanyDevicePCOperating SystemWindows 7 My Question or Issue

  • Regular
  • Ich kann keinen Song hören und meine Playlists sind auch alle leer. Ich habe schon alle mir mögliche ausprobiert. Auf anderen Geräten läuft alles. Plan Free/Premium Country Germany Device PC ...
  • dergamerde
  • Newbie
  • 1264 Views
  • 1 replies
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  • 1264 Views
  • 1 replies
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Solved!! App won't play any music I've not played previously now.

Spotify free, United States, Windows 10. Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating that song is playing) yet shows only a blank album cover space...

  • Newbie
  • Spotify free, United States, Windows 10.   Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating th...
  • pregenesis
  • Regular
  • 306 Views
  • 2 replies
  • 1 likes
  • 306 Views
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Spotify não está reproduzindo as músicas!

Meu software instalado está atualizado e ao tentar escutar músicas antigas e lançamentos o mesmo não os reproduz, porém, em meu app no celular as músicas rodam normalmente.

  • Regular
  •    Meu software instalado está atualizado e ao tentar escutar músicas antigas e lançamentos o mesmo não os reproduz, porém, em meu app no celular as músicas rodam normalmente.
  • Mantisentil
  • Community Legend
  • 19638 Views
  • 4 replies
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  • 19638 Views
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Solved!! Several problems with Spotify

PlanFreeCountry ItalyOperating SystemWindows 10 My Question or IssueHi there. My spotify does not work as it should. Initially it worked fine but I could not play only the tracks of new album, so I tried to reinstall it and after that it did not work...

  • Casual Listener
  • Plan Free Country  Italy Operating System Windows 10   My Question or Issue Hi there. My spotify does not work as it should. Initially it worked fine but I could not play only the t...
  • Mantisentil
  • Community Legend
  • 489 Views
  • 3 replies
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  • 489 Views
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spotify is completely broken

PlanFreeCountry Czech republic Operating SystemWindows 7 Ultimate 64 bit My Question or Issue I cannot play anything, still not fixed after multiple reinstalls and resets.

  • Casual Listener
  •   Plan Free Country  Czech republic  Operating System Windows 7 Ultimate 64 bit   My Question or Issue  I cannot play anything, still not fixed after multiple reinst...
  • Loxer
  • Spotify Star
  • 220 Views
  • 1 replies
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  • 220 Views
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After new installation: cant hear songs, no songs in playlist!!! please help

PlanFree/PremiumCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue I cant hear any song, my playlists are empty on my 2. PC. After 5 reinstallations the same problem. I hope anyone can help me.

  • Regular
  • Plan Free/Premium Country  Germany Device PC Operating System Win 7   My Question or Issue  I cant hear any song, my playlists are empty on my 2. PC. After 5 reinstallations ...
  • Keviniceman
  • Regular
  • 221 Views
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  • 221 Views
  • 2 replies
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Recently added date is gone

PlanFreeCountrySweden DevicePC DesktopOperating SystemWindows My Question or Issue With the new Spotify update on PC recently added date is gone, when i added a song with earlier versions it said "added one day ago" so i could sort after that. attach...

  • Regular
  • Plan Free Country Sweden   Device PC Desktop Operating System Windows   My Question or Issue   With the new Spotify update on PC recently added date is gone, when i added a...
  • Sebasty
  • Spotify Star
  • 1150 Views
  • 11 replies
  • 0 likes
  • 1150 Views
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Solved!! Can't play any song and every playlist is empty

PlanPremiumCountryGermanyDeviceComputerOperating SystemWindows My Question or IssueHello,As I said above, I can only play songs which are already on my computer. Also every playlist, not only made by me, is completely empty for me. I tried using Spot...

  • Casual Listener
  • Plan Premium Country Germany Device Computer Operating System Windows   My Question or Issue Hello, As I said above, I can only play songs which are already on my computer. Also every...
  • Mantisentil
  • Community Legend
  • 4087 Views
  • 4 replies
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  • 4087 Views
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All saved songs are gone

PlanFreeCountry USADeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue I was having an issue with followed friends' music history not showing up in the side-bar, so I was doing trouble-shooting things like uninstall/reinstall, and u...

  • Casual Listener
  • Plan Free Country  USA Device Desktop Computer Operating System Windows 10   My Question or Issue  I was having an issue with followed friends' music history not showing up i...
  • nukeysenpai
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • saved songs gone
  • 230 Views
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Solved!! No Form of Spotify is working on my pc

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueSpotify is not working on my pc at all I have uninstalled and re-installed twice already and it is currently uninstalled. However, the web player is not working either. I have no Ide...

  • Casual Listener
  •   Plan Premium Country UK    Operating System Windows 10   My Question or Issue Spotify is not working on my pc at all I have uninstalled and re-installed twice already...
  • l-srd0r_j6i7
  • Casual Listener
  • 718 Views
  • 2 replies
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  • 718 Views
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Sorting in Search Results

PlanUnlimited.Country USADevice(PC Computer)Operating System Windows 10 My Question or Issue Why is the sort (by title/artist/album/time, etc.) within searches no longer working? Also, what about filtering results...? It worked yesterday - then a new...

  • Casual Listener
  • Plan Unlimited. Country  USA Device (PC Computer) Operating System  Windows 10   My Question or Issue   Why is the sort (by title/artist/album/time, etc.) within search...
  • Maixxi
  • Regular
  • 264 Views
  • 1 replies
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  • 264 Views
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Solved!! My playlists on my phone is now more up to date that the one on my two pc's.

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or Issue my playlist only has a couple of songs in it after i reinstalled spotify on my computer! Somehow i only have a couple of songs on my other computer as well even though i ...

  • Casual Listener
  • Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue  my playlist only has a couple of songs in it after i reinstalled spotify on my computer! ...
  • RICARDO1231
  • Newbie
  • 1016 Views
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  • Playlists
    Troubleshooting
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[Windows] Universal App for Windows 10 (UWP)

Hello i have problem with my spotify Yesterday i was listening music and suddenly when i restarted my PC for a reason my songs doesn't appear in Favorite songs neither they were playing.It happens only on my PC app when im in my IOS App on Iphone 6 i...

  • Newbie
  • Hello i have problem with my spotify  Yesterday i was listening music and suddenly when i restarted my PC for a reason my songs doesn't appear in Favorite songs neither they were playing.It hap...
  • A_Musicophile
  • Community Legend
  • 1142 Views
  • 1 replies
  • 1 likes
  • 1142 Views
  • 1 replies
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spotify lag

PremiumCountry CanadaDeviceDesktopOperating Systemwindows 7 My Question or Issuei dont know why but my spotify is looping every random 3 seconds of any song Plan

  • Casual Listener
  •   Premium Country  Canada Device Desktop Operating System windows 7   My Question or Issue i dont know why but my spotify is looping every random   3 seconds of any...
  • OneByBoo
  • Community Legend
  • 460 Views
  • 4 replies
  • 0 likes
  • 460 Views
  • 4 replies
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Spotify song list on the PC fails to update when new favourite songs are added via the Spotify Web P

When I fave a song on the Spotify Web Player it doesn't update my favorite songs list of Spotify on PC.

  • Newbie
  • When I fave a song on the Spotify Web Player it doesn't update my favorite songs list of Spotify on PC.
  • user-removed
  • Not applicable
  • 474 Views
  • 3 replies
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  • 474 Views
  • 3 replies
  • 1 likes

"Favorite Songs" disappeared

Hello, All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update.Is there a way to recover those features? Now I can only "add" songs but it's not as intuitive as before. PlanPr...

  • Regular
  • Hello,   All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update. Is there a way to recover those features? Now I ca...
  • raphaelhuleux
  • Regular
  • 344 Views
  • 7 replies
  • 0 likes
  • 344 Views
  • 7 replies
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