Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83238 Views

40 replies

68 likes

  • 83238 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789615 Views

503 replies

64 likes

  • 789615 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22273 Views

22 replies

6 likes

  • 22273 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3001 Views

0 replies

4 likes

  • 3001 Views
  • 0 replies
  • 4 likes

Local Files

PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro CLT-L09Operating SystemAndroid 9 My Question or IssueSo essentially, I have tried to get local files on my phone. It used to work perfectly fine, around 400 songs, they all imported and I could add...

Visitor

Plan Premium Country United Kingdom Device Huawei P20 Pro CLT-L09 Operating System Android 9   My Question or Issue So essentially, I have tried to get local files on my phone. It used...

559 Views

0 replies

0 likes

local files sync mobile phone
  • 559 Views
  • 0 replies
  • 0 likes

Playlist Desynchronization

PlanPremiumCountryNetherlandsDeviceDesktop PC // Macbook Pro, Samsung Galaxy A70Operating SystemWindows 10 My Question or IssueMy playlist, which is currently about 1500 songs long, is desynched. This is only on my desktop PC. It's only 1 song behind...

Casual Listener

Plan Premium Country Netherlands Device Desktop PC // Macbook Pro, Samsung Galaxy A70 Operating System Windows 10   My Question or Issue My playlist, which is currently about 1500 song...

742 Views

0 replies

0 likes

Playlist Stats
  • 742 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't Uninstall Spotify Windows 10

I can't bare this shitty app on windows I can't even uninstall it via the settings, after I uninstall it pops back up. And yes its the shitty windows store version for some reason even tho I downloaded it from their website.

Casual Listener

I can't bare this shitty app on windows I can't even uninstall it via the settings, after I uninstall it pops back up. And yes its the shitty windows store version for some reason even tho I download...

Gvladik

Casual Listener

11904 Views

2 replies

2 likes

  • 11904 Views
  • 2 replies
  • 2 likes

Superuser Contribution My music don't play, windows 7

PlanPremiumCountryBrazilOperating SystemWindows 7My Question or IssueMy Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can I do?

Newbie

Plan Premium Country Brazil Operating System Windows 7 My Question or Issue My Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can...

Peter

Spotify Legend

1343 Views

3 replies

5 likes

  • 1343 Views
  • 3 replies
  • 5 likes

Superuser Contribution after update desktop app for windows 7 DOES NOT WORK AT ALL

PlanPREMIUMCountryBRAZILDeviceDESKTOP COMPUTER Operating SystemWINDOWS7 My Question or IssueAfter update desktop app for Windows 7 the software does not work at all - completely out of order / MALFUNCTION. I tried to reinstall the desktop app softwar...

Visitor

  Plan PREMIUM Country BRAZIL Device DESKTOP COMPUTER   Operating System WINDOWS7   My Question or Issue After update desktop app for Windows 7 the software does not work a...

Peter

Spotify Legend

1420 Views

5 replies

1 likes

app desktop
UPDATE MALFUNCTION
Windows 7
  • 1420 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution "Back" button (mouse shortcut) no longer works on desktop version

Up until recently I could use the back button from my mouse to go one page back in the Spotify desktop program, just like I can go one page back in my internet browser. This has stopped working for 1-2 weeks now.

Music Fan

Up until recently I could use the back button from my mouse to go one page back in the Spotify desktop program, just like I can go one page back in my internet browser. This has stopped working for 1...

Peter

Spotify Legend

1133 Views

1 replies

8 likes

  • 1133 Views
  • 1 replies
  • 8 likes

Superuser Contribution Shuffle is still useless

After all this years, the shuffle function is still not working properly.Does this look like a good playlist?First Screenshot is with four artists. It doesn't matter how often i hit the shuffle button, the result is always the same. The same two arti...

Regular

After all this years, the shuffle function is still not working properly. Does this look like a good playlist? First Screenshot is with four artists. It doesn't matter how often i hit the shuff...

Peter

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play song except from recent search

PlanFreeCountryIndonesiaDevice(PC)Operating System(Windows 8.1) My Question or IssueI can't play song except from recent search

Visitor

Plan Free Country Indonesia Device (PC) Operating System (Windows 8.1)   My Question or Issue I can't play song except from recent search

Peter

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Not Active on this device

PlanPremiumCountry UK DeviceWindows 10, Samsung S9, Alexa devicesOperating SystemWindows 10, plus android and Alexa My Question or IssueThis applies to all my platforms (i.e. Windows/Android/Alexa The last few days, all of my devices are greyed out s...

Music Fan

Plan Premium Country UK   Device Windows 10, Samsung S9, Alexa devices Operating System Windows 10, plus android and Alexa   My Question or Issue This applies to all my platforms ...

Peter

Spotify Legend

1262 Views

1 replies

0 likes

  • 1262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not displaying "Listening to " on Discord when using desktop app

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI linked my discord to my Spotify and I can get the "Listening to " status to appear when using the web player, but using the desktop app the status does not appear...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I linked my discord to my Spotify and I can get the "Listening to " status to appear whe...

Peter

Spotify Legend

960 Views

1 replies

0 likes

  • 960 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error while embedding song from spotify on my website

CountryUnited statesDeviceLenovo s510pOperating SystemWindows 10 My Question or IssueHi, I'm trying to embed the song from spotify to my this site's page. But I'm continously getting the error "Your post has been changed because invalid HTML was foun...

Visitor

Country United states Device Lenovo s510p Operating System Windows 10   My Question or Issue Hi, I'm trying to embed the song from spotify to my this site's page. But I'm continously get...

Peter

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify opening on startup

I'm on version 1.1.21.1654.g282a2807, on Windows 10.Despite turning off the option to 'Open Spotify automatically when I log into the computer', it still loads. How do I stop this?

Casual Listener

I'm on version 1.1.21.1654.g282a2807, on Windows 10. Despite turning off the option to 'Open Spotify automatically when I log into the computer', it still loads.   How do I stop this?

Peter

Spotify Legend

928 Views

3 replies

0 likes

  • 928 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I can’t open spotify app on windows 10

Operating SystemWindows 10 My Question or IssueI can’t open spotify app, i tried uninstall and reinstall but it still doesn’t work . Sorry for my bad english.

Casual Listener

Operating System Windows 10   My Question or Issue I can’t open spotify app, i tried uninstall and reinstall but it still doesn’t work . Sorry for my bad english.

Mario

Spotify Legend

3206 Views

3 replies

0 likes

  • 3206 Views
  • 3 replies
  • 0 likes

Problem - spotify "shuts down" on sound system but not on laptop.

I need help with the following situation: I attach my laptop (playing spotify) to my sound system.The sound comes out beautifully.THEN, after about 10 minutes, the sound system no longer plays spotify.Spotify continues to play on the laptop, but oh s...

Casual Listener

I need help with the following situation:  I attach my laptop (playing spotify) to my sound system. The sound comes out beautifully. THEN, after about 10 minutes, the sound system no longer p...

Sebasty

Community Legend

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Playback skipping

PlanPremiumCountryUSADeviceSurface Pro 3Operating SystemWin 10 Pro My Question or IssuePlayback skips anytime the processor does anything slightly more intense than typing, e.g. opening a program or browser, clicking a link, opening a file, etc. Is t...

Casual Listener

Plan Premium Country USA Device Surface Pro 3 Operating System Win 10 Pro   My Question or Issue Playback skips anytime the processor does anything slightly more intense than typing, e...

piercewi

Casual Listener

624 Views

2 replies

1 likes

  • 624 Views
  • 2 replies
  • 1 likes

Issues with microsoft edge

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having issues with spotify edge.

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ha...

Loxer

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Pause/Resume not working

Im having a problem using the multimedia keys with spotify. The pause/resume button isnt working but I can skip songs by using multimedia keys on either my keyboard or my mouse. I already tried to fix the chrome issue others were experiencing but it ...

Visitor

Im having a problem using the multimedia keys with spotify. The pause/resume button isnt working but I can skip songs by using multimedia keys on either my keyboard or my mouse. I already tried to fi...

Loxer

Community Legend

1382 Views

1 replies

0 likes

  • 1382 Views
  • 1 replies
  • 0 likes

Spotify Error

PlanFreeCountryU.S.DevicePCOperating SystemWindows 10My Question or IssueCertain Songs in the playlist I want to listen to says "Spotify can't play this right now. If you have the file on your computer you can import it." I tried googling for an expl...

Casual Listener

Plan Free Country U.S. Device PC Operating System Windows 10 My Question or Issue Certain Songs in the playlist I want to listen to says "Spotify can't play this right now. If you have the f...

Loxer

Community Legend

877 Views

3 replies

0 likes

  • 877 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist image gets rotated

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive also tried reinstalling spotify but that didn't help ...

Casual Listener

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive al...

Katerina

Spotify Legend

5871 Views

7 replies

0 likes

  • 5871 Views
  • 7 replies
  • 0 likes

Solved!! How to play liked songs that aren't in my playlist

I listen to alot of music and create my own playlists. When I hear a new song that I like, I add it to "my liked songs" hopefully to also add it in the future to one of my playlists. By now I have a lot of playlist and alot of liked songs. Some of li...

Casual Listener

I listen to alot of music and create my own playlists. When I hear a new song that I like, I add it to "my liked songs" hopefully to also add it in the future to one of my playlists. By now I have a ...

fbk3tm

Regular

4967 Views

7 replies

0 likes

  • 4967 Views
  • 7 replies
  • 0 likes