Announcements

Help Wizard

Step 1

NEXT STEP

Desktop app won't play any song and stops working

Desktop app won't play any song and stops working

Plan

Premium Family

Country

Brazil

Device

Desktop 

Operating System

Windows 7

 

My Question or Issue

I'm having trouble with the desktop app only, on every other device it works well. It won't play anything and the time slider also get's stuck in 0:00, but that's not all. After I try to play any track the app gets freezed, it won't enter the preferences tab, won't log out, won't change to another track if I click, won't do anything, it just keeps loading and does nothing. After closing it there are many tasks running in task manager and I'll only be able to run it again if I close all those tasks, but nothing works. I tried reinstalling it twice, rebooted the pc, tried another account, tried deleting the register, searched for that host in the notepad, but there's nothing about spotify there... I couldn't find any topic here about a simmilar issue and I don't have a clue of what's going on. Hope you guys can help me.

Reply
0 Replies

Suggested posts