Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
15898 Views
115 replies
53 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2565 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5925 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueWhenever I start up the desktop app, the volume starts at maximum. Is there a way to get the app to remember the previous sessions volume levels?
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue Whenever I start up the desktop app, the volume starts at maximum. Is there a way to get...
Roadie
6446 Views
1 replies
1 likes
PlanFree/PremiumCountryIrelandDeviceHp Pavillion DesktopOperating SystemWindows 10 My Question or IssueI've read other articles and support pages and completed all steps (Clean install, Deleting Spotify folder, checking hosts document) none have work...
Plan Free/Premium Country Ireland Device Hp Pavillion Desktop Operating System Windows 10 My Question or Issue I've read other articles and support pages and completed all steps (Cle...
Roadie
1667 Views
1 replies
0 likes
PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify is instantly skipping songs, it doesn't do it anywhere else not even the web version of spotify. It started when i got some new headphones i tried switching ...
Plan Premium Country Denmark Device Desktop Operating System Windows 10 My Question or Issue Spotify is instantly skipping songs, it doesn't do it anywhere else not even the web vers...
494 Views
0 replies
0 likes
PlanPremiumCountry DeviceAndroidOperating SystemWindows 10 My Question or IssueWhen listening playlist it randomly changes the playlist to a single song. Lately, it just clears the queue. Also, it lowers the volume to maybe 10% but today it just mute...
Plan Premium Country Device Android Operating System Windows 10 My Question or Issue When listening playlist it randomly changes the playlist to a single song. Lately, it just...
Casual Listener
1265 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can't I delete Recently Played or anything at all? I know I am not the only one who is bo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why can...
Roadie
822 Views
1 replies
0 likes
PlanFree/PremiumDeviceHP PavillionOperating System Windows 10,etc My Question or IssueHey, so basically, I was updating my playlists by changing their names, descriptions and cover art. The only thing that actually updated on them were the names and ...
Plan Free/Premium Device HP Pavillion Operating System Windows 10,etc My Question or Issue Hey, so basically, I was updating my playlists by changing their names, descriptions an...
Roadie
2524 Views
2 replies
3 likes
None of the below information is required. However, the more you provide the easier it will b e for us to try and help.Plan/PremiumCountryAustralia DeviceWindows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Or...
None of the below information is required. However, the more you provide the easier it will b e for us to try and help. Plan /Premium CountryAustralia DeviceWindows 10 (iPhone 8...
642 Views
0 replies
0 likes
DevicePCOperating SystemWindows 10 Using the web based player. If I click on a single and then go back to the artist page the single I clicked on has moved to the album section!
Device PC Operating System Windows 10 Using the web based player. If I click on a single and then go back to the artist page the single I clicked on has moved to the album section! &nb...
462 Views
0 replies
0 likes
I can't find a way to 'like' a local song, yet if I play the same song from spotify's library I can like it. Local songs also do not appear in 'Recently Played'. My conclusion is that local songs do not contribute to recommendations, is that correct?...
I can't find a way to 'like' a local song, yet if I play the same song from spotify's library I can like it. Local songs also do not appear in 'Recently Played'. My conclusion is th...
Roadie
661 Views
1 replies
0 likes
PlanFreeCountryNew ZealandDeviceHP ProbookOperating SystemWindows 10 My Question or IssueI have been using the Spotify mobile app for a while and really like how there is the option to tell Spotify that you don't want to hear a certain song or artist...
Plan Free Country New Zealand Device HP Probook Operating System Windows 10 My Question or Issue I have been using the Spotify mobile app for a while and really like how there is the...
Community Legend
1365 Views
3 replies
0 likes
There is some bad code associated with mouse buttons 3,4,5 in the Spotify PC desktop client. It doesn't necessarily break anything as far as I can tell. However, it reflects the low quality and neglect of the Spotify desktop experience. These are bas...
There is some bad code associated with mouse buttons 3,4,5 in the Spotify PC desktop client. It doesn't necessarily break anything as far as I can tell. However, it reflects the low quality and negle...
901 Views
0 replies
0 likes
PlanPremiumCountryRomaniaOperating SystemWindows 10 I've tried reinstalling the app but the images that were saved (in cache probably) previously dissapeared and now there is no artwork on the entire app, except personalized playlist images.I wouldn'...
Plan Premium Country Romania Operating System Windows 10 I've tried reinstalling the app but the images that were saved (in cache probably) previously dissapeared and now there is no ar...
Casual Listener
1412 Views
4 replies
0 likes
PlanPremiumDeviceComputer running Windows 10Operating SystemWindows 10 My Question or IssueThis is a bug that has been bothering me for a while now, not sure how long it's been around, but thought I should post a bug report so that it might get fixed...
Plan Premium Device Computer running Windows 10 Operating System Windows 10 My Question or Issue This is a bug that has been bothering me for a while now, not sure how long it's been a...
524 Views
0 replies
0 likes
Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's less accurate. Why Spotify forces this behaviour?
Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes 😞 This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's l...
Spotify Legend
1282 Views
3 replies
0 likes
PlanPremiumCountry Netherlands DevicePCOperating SystemWindows 10 My Question or Issue I want to see all the playlists from the user The Sound of Spotify.In the list of Public Playlistst I only see the first 200 lists, but they have more than 3000 li...
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue I want to see all the playlists from the user The Sound of Spotify....
Regular
1178 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceRedmi Note 7Operating System Windows 10 My Question or IssueI'm having trouble using Spotify on the desktop, I can use it normally on my phone and on the desktop when the sound comes out on the monitor, but when I put it...
Plan Premium Country Brazil Device Redmi Note 7 Operating System Windows 10 My Question or Issue I'm having trouble using Spotify on the desktop, I can use it normally ...
Visitor
835 Views
2 replies
0 likes
PlanPremiumCountryPolandDevicehp laptopOperating SystemWindows 10,app version 1.1.25.559.g85cf5e4c Step to reproduce:1. Go to one of playlist2. Play one of song3. Click heart icon in bottom left corner -> song is added to liked ones4. Click one more ...
Plan Premium Country Poland Device hp laptop Operating System Windows 10, app version 1.1.25.559.g85cf5e4c Step to reproduce: 1. Go to one of playlist 2. Play one of song 3. Click...
Casual Listener
744 Views
2 replies
0 likes
PlanPremiumCountryFranceOperating System(Windows 7) My Question or IssueBonjour,Je me suis abonnée pour télécharger des musiques.Malheureusement les fichiers téléchargés sont corrompus.Impossible de les lire !Une seule musique téléchargée → une dizai...
Plan Premium Country France Operating System (Windows 7) My Question or Issue Bonjour, Je me suis abonnée pour télécharger des musiques. Malheureusement les fichiers téléchargés sont...
411 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since the past week I randomly had this (what I assume is) malware popup in my desktop app. ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
985 Views
1 replies
0 likes
PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI use the desktop app a lot at work, where I have 3 computer screens (monitors). I have arranged the windows the way I want on all 3 screens. But whenever an ads sho...
Plan Free/Premium Country Denmark Device PC Operating System Windows 10 My Question or Issue I use the desktop app a lot at work, where I have 3 computer screens (monitors). I have a...
515 Views
0 replies
0 likes
