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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2251 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152959 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

142373 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11381 Views

1 replies

6 likes

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Solved!! [Win10 desktop] UI Bug in menus

PlanPremiumCountryIsreal Operating Systemwin 10 desktop My Question or Issuethe UI says "copy Spotify URI" instead of URL

Casual Listener

Plan Premium Country Isreal     Operating System win 10 desktop   My Question or Issue the UI says "copy Spotify URI" instead of URL 🙂

Loxer

Community Legend

738 Views

1 replies

0 likes

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[Shuffling] Issues with shuffling on both Windows 10 and Android but NOT iOS

PlanFree/PremiumCountrySwedenDeviceWindows 10, Xiaomi Pocophone F1 and iPad 2Operating SystemWindows 10, Android 9 and iOS 9 My Question or IssueDoes anyone else experience the same problem as me? I listen to a lot of spotify, and I have since releas...

Music Fan

Plan Free/Premium Country Sweden Device Windows 10, Xiaomi Pocophone F1 and iPad 2 Operating System Windows 10, Android 9 and iOS 9   My Question or Issue Does anyone else experience t...

322 Views

0 replies

0 likes

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Facebook won't connect

PlanPremiumCountryNorway All Devices I recently started using an old Spotify account and upgraded to premium, because, long story short, I stopped sharing another user with someone else. I can't seem to connect this old user to Facebook. I've read th...

Casual Listener

Plan Premium Country Norway   All Devices   I recently started using an old Spotify account and upgraded to premium, because, long story short, I stopped sharing another user with so...

ListenToGlobal

Composer

653 Views

3 replies

0 likes

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Spotify doesn't load or play anything

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10My Question or IssueMy spotify doesnt load any music or playlist, when i find a music to play, click on it and nothing happens. On my phone spotify is working.

Casual Listener

Plan Premium Country Hungary Device PC Operating System Windows 10 My Question or Issue My spotify doesnt load any music or playlist, when i find a music to play, click on it and nothing hap...

ListenToGlobal

Composer

729 Views

5 replies

0 likes

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THE SOUNDS OF SPOTIFY Playlists not loading

PlanPremiumCountryUSADevice(iPhone X, iPad, Windows)Operating System(iOS 10, Windows 10) My Question or IssueI am trying to browse THE SOUNDS OF SPOTIFY playlists....and the playlists don't load past The Sound of Austropop on every single device I tr...

Visitor

Plan Premium Country USA Device (iPhone X, iPad, Windows) Operating System (iOS 10, Windows 10)   My Question or Issue I am trying to browse THE SOUNDS OF SPOTIFY playlists....and the ...

Loxer

Community Legend

484 Views

1 replies

0 likes

loading issues
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Solved!! No way to play all the albums in my library at random and uselessness of Album-tab

PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or Issue:Is there any way to play all the songs from all the albums in my library at random? In the "Albums" tab there is no option to play anything - you can only jump to the album page....

Music Fan

Plan Premium Country Brazil Operating System Windows 10   My Question or Issue: Is there any way to play all the songs from all the albums in my library at random? In the "Albums" tab th...

rimutaka

Casual Listener

11076 Views

2 replies

7 likes

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Solved!! Desktop player does not play songs or show under volume mixer

PlanPremiumCountryUnited StatesDeviceDell XPS LaptopOperating SystemWindows 10 My Question or IssueThis has been an ongoing issue with Spotify's desktop player for me. When I try to play a song nothing happens. The playback area (see bottom of attach...

Casual Listener

Plan Premium Country United States Device Dell XPS Laptop Operating System Windows 10   My Question or Issue This has been an ongoing issue with Spotify's desktop player for me. When I...

Loxer

Community Legend

3012 Views

3 replies

0 likes

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Superuser Contribution Spotify spielt keine Lieder mehr.

Ich Brauche Hilfe mein Spotify will nicht mehr alle Lieder Abspielen sie werden zwar erkannt aber werden nicht Abgespielt und ich habe schon alles versucht was nur geht.

Visitor

Ich Brauche Hilfe mein Spotify will nicht mehr alle Lieder Abspielen sie werden zwar erkannt aber werden nicht Abgespielt und ich habe schon alles versucht was nur geht.

Guido

Spotify Legend

3108 Views

1 replies

0 likes

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Solved!! Spotify extremely slow to play songs on Windows

PlanPremiumCountryUnited Arab EmiratesDeviceDell Laptop (also an S10)Operating SystemWindows 10 My Question or IssueWhen I play a song/change the spotify volume half of the time it takes quite some time to respond to my actions (upwards oh 20 seconds...

Regular

Plan Premium Country United Arab Emirates Device Dell Laptop (also an S10) Operating System Windows 10   My Question or Issue When I play a song/change the spotify volume half of the t...

t_areg

Newbie

4918 Views

13 replies

1 likes

Lag
slow
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Updated Windows version client 1.1.12.451.gdb77255f. Can't play anything

Plan: Family PremiumCountry: USADevice: Win10 Desktop with all updates installedOperating System: Win10 ProblemI just upgraded the Windows version client to 1.1.12.451.gdb77255f. Now I can't play anything and I don't see any of my saved albums. Playl...

Casual Listener

Plan: Family Premium Country: USA Device: Win10 Desktop with all updates installed Operating System: Win10   Problem I just upgraded the Windows version client to 1.1.1...

buckleyblank

Casual Listener

626 Views

2 replies

0 likes

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Can't log in / play music on Desktop app

PlanPremiumCountryTurkey DevicePCOperating SystemWindows 10 My Issue Hello,I have been using the Spotify app in my workplace (personal use) behind a corporate proxy with the proxy settings set on the Settings page. However, the app stopped playing an...

Casual Listener

Plan Premium Country Turkey   Device PC Operating System Windows 10   My Issue   Hello, I have been using the Spotify app in my workplace (personal use) behind a corporate...

WeirdlyDrawnBoy

Visitor

884 Views

2 replies

0 likes

Login
proxy
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Solved!!Superuser Contribution Playlist ends before the full playlist was played

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueWhen listening to my playlist of 1000+ songs it only plays about 40 songs on shuffle then starts to play music that isn't even on my playlist and I have to shuffle play my play...

Visitor

Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue When listening to my playlist of 1000+ songs it only plays about 40 songs on shuffle then starts to play mu...

Guido

Spotify Legend

593 Views

1 replies

0 likes

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Superuser Contribution Songs stop after a few seconds

Since like a few weeks I have the problem, that songs randomly just stop ond my Smartphone and on my Windows Spotify App. I don't really know why but I've found some people with the same problem but the things that helped them, doesn't work for me. W...

Casual Listener

Since like a few weeks I have the problem, that songs randomly just stop ond my Smartphone and on my Windows Spotify App. I don't really know why but I've found some people with the same problem but ...

Guido

Spotify Legend

509 Views

1 replies

0 likes

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Friend Activity not Updating - Missing Friends

Half of my friends have dissapeard from my friend activity again. I've tried restarting and uninstall/reinstall. Version: 1.1.12.451.gdb77255fPlanPremiumCountryUSADeviceWindows 10 computerMy Question or Issue

Casual Listener

Half of my friends have dissapeard from my friend activity again.  I've tried restarting and uninstall/reinstall.   Version:  1.1.12.451.gdb77255f Plan Premium Country USA ...

OneByBoo

Roadie

729 Views

1 replies

0 likes

Friend Activity
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Lost all my liked songs

Plan PremiumCountryRomania DeviceWindows 10, iPhone 10XOperating System My Question or IssueI wanted to select all my music from liked songs to transfer it to my playlist - and I accidentally deleted all my liked songs Please please, help I tried to ...

Visitor

Plan   Premium Country Romania   Device Windows 10, iPhone 10X Operating System     My Question or Issue I wanted to select all my music from liked songs to transfer i...

A_Musicophile

Community Legend

4180 Views

1 replies

0 likes

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Spotify App Freezing when opening from taskbar

Hi there,I'm having a bit of an odd issue with my Spotify application on Windows 10. Many times I'll open up Spotify and get music playing and minimize it to the taskbar (so it's always open, just not pulled up on the screen). After some time, the ap...

Newbie

Hi there, I'm having a bit of an odd issue with my Spotify application on Windows 10.  Many times I'll open up Spotify and get music playing and minimize it to the taskbar (so it's always open,...

user-removed

Not applicable

680 Views

1 replies

0 likes

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Device not showing up to play music on

Just recently I can not play my music through my surround sound. When I choose device - it is no loner showing up. I works through my phone. But I need it to work on the PC. We have not changed anything it just stopped working and not longer a choice...

Casual Listener

Just recently I can not play my music through my surround sound.  When I choose device - it is no loner showing up. I works through my phone. But I need it to work on the PC.  We have not c...

user-removed

Not applicable

1169 Views

5 replies

0 likes

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Maximum number of favorite songs

Just got the message that I have too many songs in my library. I just thought "Ok, do we live in 1995 or what is the problem?" How can it be that Spotify gives us MILLIONS of songs to listen to and enjoy and then has problems when we mark more than 1...

Music Fan

Just got the message that I have too many songs in my library. I just thought "Ok, do we live in 1995 or what is the problem?" How can it be that Spotify gives us MILLIONS of songs to listen to and e...

Tom7777777

Music Fan

3362 Views

2 replies

7 likes

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Solved!! MSI Installer

Where can I obtain an MSI installer of spotify? If there is none, what is the arguments for the offline installer?

Casual Listener

Where can I obtain an MSI installer of spotify?   If there is none, what is the arguments for the offline installer?

sjefen5

Casual Listener

23352 Views

6 replies

0 likes

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Solved!!Superuser Contribution Clicking Now Playing Album Art jumps to wrong entry in re-sorted playlist

Plan: PremiumCountry: US Device: Windows 10 16gb/i9 DellOperating System: Windows 10 My Question or IssuePlaylists have a default sort, which may just be the order the user put the songs in at creation. When playing songs from the playlist, the album...

Music Fan

Plan: Premium Country: US   Device: Windows 10 16gb/i9 Dell Operating System: Windows 10   My Question or Issue Playlists have a default sort, which may just be the order the us...

Peter

Spotify Legend

5305 Views

15 replies

6 likes

bug
  • 5305 Views
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