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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81577 Views

40 replies

68 likes

  • 81577 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779103 Views

503 replies

64 likes

  • 779103 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18823 Views

19 replies

5 likes

  • 18823 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

  • 2829 Views
  • 0 replies
  • 4 likes

Solved!! iTunes import missing?

Running Spotify 1.0.77.338.g758ebd78 - could have sworn before there was a) a file menu, and b) an option to import iTunes playlists through the file menu.Now I can't find the itunes import option.

Casual Listener

Running Spotify 1.0.77.338.g758ebd78 - could have sworn before there was a) a file menu, and b) an option to import iTunes playlists through the file menu. Now I can't find the itunes import op...

tomyardley-au

Casual Listener

1867 Views

5 replies

1 likes

  • 1867 Views
  • 5 replies
  • 1 likes

Superuser Contribution Songs are playing but I can't hear anything

I've tried unplugging and plugging in my headset, I've tried changing my output device, I've tried uninstalling and installing, I've checked the volume on spotify and in the volume mixer and I've tried listening to songs on the browser version but no...

Visitor

I've tried unplugging and plugging in my headset, I've tried changing my output device, I've tried uninstalling and installing, I've checked the volume on spotify and in the volume mixer and I've tri...

Sebasty

Community Legend

1031 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Unavailable songs in playlists - Offline still possible?

Hello,I noticed, that there are a few songs in my library, which I can't hear anymore, because they have a new status "unavailable songs in playlists".What would happen, if i download the songs before? Could I still listen to these songs in OFFLINE M...

Casual Listener

Hello, I noticed, that there are a few songs in my library, which I can't hear anymore, because they have a new status "unavailable songs in playlists". What would happen, if i download the songs b...

Andreas2019

Casual Listener

1736 Views

4 replies

0 likes

unavailable songs in playlists
  • 1736 Views
  • 4 replies
  • 0 likes

Spotify believes there is no internet connection

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSpotify believes that there is no internet connection and says "Offline", the only way to resolve this issue,I found, is to restart my PC. But this happens so frequentl...

Regular

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Spotify believes that there is no internet connection and says "Offline", the only way to re...

himmelswanderer

Casual Listener

1040 Views

1 replies

0 likes

  • 1040 Views
  • 1 replies
  • 0 likes

APP Desktop Windows not works anymore

From begin 2020 the Windows Desktop APP pf Spotify don't works anymore. I try to uninstall and install again but without solutions. The app don't open... Plan PremiumCountry Italy Device PCOperating System Windows 10

Visitor

From begin 2020 the Windows Desktop APP pf Spotify don't works anymore. I try to uninstall and install again but without solutions. The app don't open...   Plan Premium Country Italy &nbsp...

interrupt21h

Music Fan

1376 Views

1 replies

0 likes

Desktop
Windows
  • 1376 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't play on desktop or web player

PlanFreeCountryuk Operating Systemwindows 10 My Question or IssueI can't get any songs to play on my personal computer except ones which I already have downloaded. I have reinstalled multiple times, cleared cache etc, disabled hardware accelleration ...

Casual Listener

Plan Free Country uk   Operating System windows 10   My Question or Issue I can't get any songs to play on my personal computer except ones which I already have downloaded. I have ...

trace_hunter

Casual Listener

2294 Views

3 replies

0 likes

  • 2294 Views
  • 3 replies
  • 0 likes

Particular playlist radio station cannot be started

PlanPremiumOperating SystemWindows 10 Heyo.So for some reason, the radio station for a particular playlist cannot be started. It's been working previously, and it works on all my other playlists except this one. Which just so happens to be the only o...

Visitor

Plan Premium Operating System Windows 10   Heyo. So for some reason, the radio station for a particular playlist cannot be started. It's been working previously, and it works on all my oth...

JB447

Newbie

1525 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Daily Mixes does not have dislike button

PlanPremiumCountryLVDevice(Samsung Galaxy S10e, Lenovo Legion Y-720, HP Elitebook G5)Operating System(Android 10, Windows 10) My Question or IssueFirst on desktop dislike button disappears for daily mixes, now laso for android disappears. "Release Ra...

Casual Listener

Plan Premium Country LV Device (Samsung Galaxy S10e, Lenovo Legion Y-720, HP Elitebook G5) Operating System (Android 10, Windows 10)   My Question or Issue First on desktop dislik...

Emilia_8

Community Legend

879 Views

3 replies

0 likes

  • 879 Views
  • 3 replies
  • 0 likes

Connect spotify to facebook to find friends?

PlanFree/PremiumCountryMXDevice(App desk)Operating System(Windows 10) My Question or IssueI still have the same problem for two years. To find friends on spotify I must connect it to my Facebook account, after that I get a connection error message th...

Visitor

Plan Free/Premium Country MX Device (App desk) Operating System (Windows 10)       My Question or Issue I still have the same problem for two years. To find friends on spot...

OneByBoo

Roadie

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
  • 0 likes

Spotify redownloading somgs

I have a usb hard drive and a ssd. The ssd is the main storage device, but doesn';t have a lot of space. i have about 500 songs downloaded, which would take up more space on the ssd than i am comfortable giving. occasionally the hard drive gets disco...

Newbie

I have a usb hard drive and a ssd. The ssd is the main storage device, but doesn';t have a lot of space. i have about 500 songs downloaded, which would take up more space on the ssd than i am comfort...

883 Views

0 replies

0 likes

  • 883 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stopped working and usual fixes do not resolve problem

I've been using Spotify on my laptop through my Behringer Audio system (USB box with ASIO drivers) and external speakers for more than a year. Nothing has changed on my system. The device still works with music production software. But, Spotify no lo...

Casual Listener

I've been using Spotify on my laptop through my Behringer Audio system (USB box with ASIO drivers) and external speakers for more than a year. Nothing has changed on my system. The device still works...

daudvyd

Casual Listener

2496 Views

3 replies

0 likes

  • 2496 Views
  • 3 replies
  • 0 likes

Playback / Skip issues.

PlanFree Premium trialCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueHaving strange playback issues after about a week of using spotify on my PC. Cannot change the track to what I want with a premium trial account (It used to wo...

Casual Listener

Plan Free Premium trial Country England Device PC Operating System Windows 10   My Question or Issue Having strange playback issues after about a week of using spotify on my PC. Cannot...

Mykeh

Casual Listener

1333 Views

2 replies

0 likes

playback skip issue
  • 1333 Views
  • 2 replies
  • 0 likes

Album artwork won't display when I'm on employer's network, but I can stream audio...what to do?

PlanFreeCountryUnited StatesDeviceDell laptop. 32 gigs of ram, i7 processor, 1TB SSHD with only 176 GB usedOperating SystemWindows 10 My Question or IssueI'm trying to use the windows PC app to stream while at work and it will not display album artwo...

Gig Goer

Plan Free Country United States Device Dell laptop.  32 gigs of ram, i7 processor, 1TB SSHD with only 176 GB used Operating System Windows 10   My Question or Issue I'm trying t...

nocomply65

Gig Goer

774 Views

2 replies

0 likes

album artwork
networking
streaming
  • 774 Views
  • 2 replies
  • 0 likes

Spotify Starts even though its already been disabled in advanced options.

PlanPremiumCountryIrelandDeviceCustom BuildOperating SystemWindow 10 Pro N for Workstations 1909My Question or IssueI'm having an issue where no matter what I do Spotify starts when the computer starts. Love Spotify, just one of those things I cant l...

Newbie

Plan Premium Country Ireland Device Custom Build Operating System Window 10 Pro N for Workstations 1909 My Question or Issue I'm having an issue where no matter what I do Spotify starts when...

thomasabowden

Newbie

972 Views

1 replies

0 likes

  • 972 Views
  • 1 replies
  • 0 likes

Podcasts will stop playing randomly

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I listen to podcasts using spotify it will randomly stop playing and give me a blue error message saying "Can't play the current song." The time it ta...

Visitor

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Whenever I listen to podcasts using spotify it will randomly stop playing and give ...

MamaHarrell

Visitor

2422 Views

1 replies

0 likes

  • 2422 Views
  • 1 replies
  • 0 likes

Superuser Contribution ''Spotfy nao consegue tocar isso no momento''

PlanFree/PremiumCountryBrasilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAlgumas das minhas músicas estão com os seus nomes mais escurinhos e,além disso,ao invés...

Newbie

Plan Free/Premium Country Brasil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Algumas...

Peter

Spotify Legend

1518 Views

1 replies

0 likes

  • 1518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify desktop windows does not respond when open, ram consumption increases and closes by itself

PlanoPremiumPaísBrasil DispositivoNotebook DellSistema operacionalWindows 10 Minha pergunta ou problemaWhen trying to open the spotify application on my computer, it already opens with black screen and "not responding" information, a few seconds late...

Visitor

Plano Premium País Brasil   Dispositivo Notebook Dell Sistema operacional Windows 10   Minha pergunta ou problema When trying to open the spotify application on my computer, it a...

Peter

Spotify Legend

1078 Views

1 replies

0 likes

Desktop
Windows 10
  • 1078 Views
  • 1 replies
  • 0 likes

Radio autoplay after a playlist is finished

Plan:PremiumDevice(iPhone 6S, Ipad mini, Desktop, Laptop)Operating System(iOS 10, Windows 10,etc .) My Question or IssueA setting was removed a while ago where i could stop music from playing on the radio after my playlist has finished why was it rem...

Visitor

Plan: Premium Device (iPhone 6S, Ipad mini, Desktop, Laptop) Operating System (iOS 10, Windows 10,etc .)   My Question or Issue A setting was removed a while ago where i could stop music...

744 Views

0 replies

1 likes

  • 744 Views
  • 0 replies
  • 1 likes

Superuser Contribution How can you change Email. When I click on edit profile, it is not editable.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

1300 Views

2 replies

0 likes

  • 1300 Views
  • 2 replies
  • 0 likes