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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137004 Views
  • 0 replies
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53229 Views
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  • 33 likes
  • Windows
  • 53229 Views
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  • 33 likes

Tip: playlists & folder limit

Hey, it seems that the limit to the amount of folders and playlists that can be created on spotify seems to currently be 9074 (when using spotify version 1.1.3.259.g8172f63a ). Once a playlist or folder is created while having 9074 folders/playlists,...

  • Roadie
  • Hey, it seems that the limit to the amount of folders and playlists that can be created on spotify seems to currently be 9074 (when using spotify version 1.1.3.259.g8172f63a ).   Once a playli...
  • Arikabeth
  • Roadie
  • 1088 Views
  • 3 replies
  • 0 likes
  • 1088 Views
  • 3 replies
  • 0 likes

When using Desktop Spotify, I cant switch audio outputs

Recently since ive had headphones and my optical speakers plugged into my Desktop when trying to play music through the speakers it immediatly ends the song and says to listen to this song you can import it from your music library, although i cant se...

  • Newbie
  • Recently since ive had headphones and my optical speakers plugged into my Desktop when trying to play music through the speakers it immediatly ends the song and says to listen to this song you can im...
  • 375 Views
  • 0 replies
  • 1 likes
  • Desktop
    no audio
    optical
  • 375 Views
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Spotify not opening / stuck on a transparent window

PlanPremium for FamilyCountryPortugalDeviceLenovo G50-70Operating SystemWindows 10 My Question or IssueSo I have reinstalled spotify a couple of times to see if this problem could be solved by a fresh install but no. All I am left with is a transpare...

  • Newbie
  • Plan Premium for Family Country Portugal Device Lenovo G50-70 Operating System Windows 10   My Question or Issue So I have reinstalled spotify a couple of times to see if this problem ...
  • OneByBoo
  • Community Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Solved!! Saving to flashdrive - how to copy music onto flashdrive

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just downloaded Premium and figuring things out. Cannot find out how to copy downloaded music onto flashdrive

  • Newbie
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have just downloaded Premium and figuring things o...
  • OneByBoo
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Wondering if it possible to add 'explicit' tag to local files.

I haven't found anything on this elsewhere on the site, but it would be nice if my local files looked more like my other tracks when I'm scrolling through my playlist and its weird that they can't have the explicit tag. Is there a way to add it?

  • Newbie
  • I haven't found anything on this elsewhere on the site, but it would be nice if my local files looked more like my other tracks when I'm scrolling through my playlist and its weird that they can't ha...
  • OneByBoo
  • Community Legend
  • 1149 Views
  • 1 replies
  • 2 likes
  • 1149 Views
  • 1 replies
  • 2 likes

Local Files on desktop are unavailable on phone

PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemWindows 10 My Question or IssueI have a bunch of local files on my desktop that won't sync to my phone. They are on the same wifi. I have disabled all firewall stuff. I see the playist and the s...

  • Casual Listener
  • Plan Premium Country US Device Google Pixel 2 Operating System Windows 10   My Question or Issue I have a bunch of local files on my desktop that won't sync to my phone. They are on th...
  • ThatPieGuy
  • Casual Listener
  • 254 Views
  • 2 replies
  • 0 likes
  • 254 Views
  • 2 replies
  • 0 likes

Spotify skipping nearly every song

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 Most songs start playing for a few minues, then get skipped before they end. I've been using Spotify for several months and I've never had this issue. Also since this morning, I have to manually...

  • Newbie
  • Plan Free Country Canada Device PC Operating System Windows 10   Most songs start playing for a few minues, then get skipped before they end. I've been using Spotify for several months ...
  • kirashi
  • Community Legend
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Solved!! Can't play certain artist in Spotify (windows and android)

I cantc play Lloyd Banks at all on Spotify. Doesn't matter if on desktop or phone PremiumCountryNetherlandsDevice(Motorola Moto X4, MedionE5021D)Operating System(Android 9, Windows 8.1) My Question or IssueCan't play Lloyd Banks.

  • Casual Listener
  • I cantc play Lloyd Banks at all on Spotify. Doesn't matter if on desktop or phone   Premium Country Netherlands Device (Motorola Moto X4, MedionE5021D) Operating System (Android 9, Windo...
  • clmnsg
  • Casual Listener
  • 1047 Views
  • 2 replies
  • 0 likes
  • 1047 Views
  • 2 replies
  • 0 likes

Web player is not working

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 8.1 My Question or IssueEverytime I try to choose a song, playlist or anything, it doesn't let me play any song. I choose and click a song but it doesn't play.

  • Newbie
  • Plan Premium Country Argentina Device PC Operating System Windows 8.1   My Question or Issue Everytime I try to choose a song, playlist or anything, it doesn't let me play any song. I ...
  • Nico
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
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podcast not updated and new released tracks unplayable

My desktop app is not really updated even though it updates automatically. all my followed podcast only have lastest episodes from Jan 2019, new released tracks do not play even though they are not greyed out, and I only get 4 tracks from discover we...

  • Music Fan
  • My desktop app is not really updated even though it updates automatically. all my followed podcast only have lastest episodes from Jan 2019, new released tracks do not play even though they are not g...
  • sneakatone
  • Music Fan
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes

My favorite songs have disappeared

PlanFreeCountrySpainOperating SystemWindows 10 My Question or IssueIn recent times Spotify was giving me errors. There were many songs that for some reason did not reproduce. When you played the play to listen to it, the program would be paralyzed an...

  • Casual Listener
  • Plan Free Country Spain Operating System Windows 10   My Question or Issue In recent times Spotify was giving me errors. There were many songs that for some reason did not reproduce. Whe...
  • ooleebs
  • Casual Listener
  • 1579 Views
  • 3 replies
  • 1 likes
  • 1579 Views
  • 3 replies
  • 1 likes

Local file not matched on other system due to song duration.

PlanPremiumCountryAustraliaDevicePC and Macbook Pro 2015Operating SystemWindows 10 and OSX MojaveMy Question or IssueA specific local file on one device that is copied to another device (either operating system) is not matched/detected on the device ...

Annotation 2019-04-06 193834.png Screen Shot 2019-04-06 at 7.39.34 pm.png Screen Shot 2019-04-06 at 7.55.10 pm.png Screen Shot 2019-04-06 at 7.58.03 pm.png
  • Newbie
  • Plan Premium Country Australia Device PC and Macbook Pro 2015 Operating System Windows 10 and OSX Mojave My Question or Issue A specific local file on one device that is copied to another de...
  • nh60211as
  • Casual Listener
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! How do I copy song names when using the desktop or web app?

PlanPremiumCountryNODeviceDesktop pcOperating SystemWindows 10 My Question or IssueHey, how do I copy song, album or artist names from spotify (either the web version or the desktop version)? It is especially troublesome when I can't type the names (...

  • Roadie
  • Plan Premium Country NO Device Desktop pc Operating System Windows 10   My Question or Issue Hey, how do I copy song, album or artist names from spotify (either the web version or the ...
  • urenor
  • Casual Listener
  • 49135 Views
  • 8 replies
  • 11 likes
  • 49135 Views
  • 8 replies
  • 11 likes

Cant see Radio stations

PlanPremiumCountryArgentinaDeviceall devicesOperating System(Android Oreo, Windows 10) My Question or Issue

  • Casual Listener
  • Plan Premium Country Argentina Device all devices Operating System (Android Oreo, Windows 10)   My Question or Issue  
  • mixfederico
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

Missing added songs usually visible under artist name.

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueHey people,For some time now I encounter strange issue. There were always few songs that you can add from the artist, and when you hit the play button from main "Artists" menu you...

  • Regular
  • Plan Premium Country Poland Operating System Windows 10   My Question or Issue Hey people, For some time now I encounter strange issue. There were always few songs that you can add fr...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
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Songs refusing to play on windows

PlanPremiumCountryUKDevicePCOperating SystemWindows 10, using the spotify download (not the app) My Question or IssueThe spotify player seems to bug out whenever I try to play a song not in my playlist. Or if I then add the song on my playlist from m...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10, using the spotify download (not the app)   My Question or Issue The spotify player seems to bug out whenever I try to pla...
  • rasyadh
  • Newbie
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

New layout

PlanPremiumCountryBrazilDevice(ZenFone 4)Operating System(Android) My Question or IssueI've tried to adapt to the new layout that has been out for a few months, but it's really bad. I like to listen to albums, and now it's way worst to find the one i...

  • Newbie
  • Plan Premium Country Brazil Device (ZenFone 4) Operating System (Android)   My Question or Issue I've tried to adapt to the new layout that has been out for a few months, but it's real...
  • OneByBoo
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Windows crashes upon login

Plan PremiumCountry swedenOperating System Windows 10 Spotify crashed so I resinstalled it. But now when I try to login the program crahes (without any error message, the program just stops).I've tried reinstalling the program by using both the app v...

  • Newbie
  •   Plan Premium Country sweden Operating System Windows 10   Spotify crashed so I resinstalled it. But now when I try to login the program crahes (without any error message, t...
  • OneByBoo
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Solved!! Can't Add or Play Songs from Search

PlanFreeCountryUSDeviceComputerOperating SystemWindows 10When I try to add or play a song from the search function, it's not working. I looked up "Six Shooter" by Coyote Kisses and right clicked it to add it to my library, then looked up "This Ain't ...

  • Casual Listener
  • Plan Free Country US Device Computer Operating System Windows 10 When I try to add or play a song from the search function, it's not working.  I looked up "Six Shooter" by Coyote Kisses ...
  • Sorinshuto
  • Casual Listener
  • 2113 Views
  • 2 replies
  • 0 likes
  • 2113 Views
  • 2 replies
  • 0 likes

What happend to Septicflesh's Album "Codex Omega" and "Titan"?

So, after two or three days the Album Codex Omega and Titan from Septicflesh is disappeard. The cover from the album "Communion" and "The Great Mass" is also different. Whats happened?

  • Music Fan
  • So, after two or three days the Album Codex Omega and Titan from Septicflesh is disappeard. The cover from the album "Communion" and "The Great Mass" is also different. Whats happened?
  • Nico
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes