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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1917 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148476 Views

83 replies

27 likes

  • 148476 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

134194 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11197 Views

1 replies

6 likes

  • 11197 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Clicking Now Playing Album Art jumps to wrong entry in re-sorted playlist

Plan: PremiumCountry: US Device: Windows 10 16gb/i9 DellOperating System: Windows 10 My Question or IssuePlaylists have a default sort, which may just be the order the user put the songs in at creation. When playing songs from the playlist, the album...

Music Fan

Plan: Premium Country: US   Device: Windows 10 16gb/i9 Dell Operating System: Windows 10   My Question or Issue Playlists have a default sort, which may just be the order the us...

Peter

Spotify Legend

5214 Views

15 replies

6 likes

bug
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  • 15 replies
  • 6 likes

Following Artists Not Being Retained

PlanPremiumCountry DeviceiPhone X, iPad ProOperating SystemWindows 10, WebPlayer My Question or IssueI have added artists using the search facility then selected Following. However when I go to the artist page it does not show as Following. When I go...

Regular

Plan Premium Country   Device iPhone X, iPad Pro Operating System Windows 10, WebPlayer   My Question or Issue I have added artists using the search facility then selected Followi...

greg1704

Regular

580 Views

2 replies

0 likes

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BUG - Clicking Artist name doesn't go to artist page

When I click on some artists names on the desktop app it doesn't take me to thier artist page - instead it takes me to a list of the songs on the album/s that I've downloaded from that artist on my android phone. A second click is required to get to ...

Casual Listener

When I click on some artists names on the desktop app it doesn't take me to thier artist page - instead it takes me to a list of the songs on the album/s that I've downloaded from that artist on my a...

416 Views

0 replies

1 likes

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Superuser Contribution erro em trocar a capa da playlist

eu ando tentando trocar a capa da minha playlist mas não ta dando, ta dizendo o seguinte: "está imagem é muito pequena, o minimo é 300x300" e estou tentando com imagens variaveis e com tamanhos maiores que o minimo, tento mudar outra playlist mas tam...

Casual Listener

eu ando tentando trocar a capa da minha playlist mas não ta dando, ta dizendo o seguinte: "está imagem é muito pequena, o minimo é 300x300"    e estou tentando com imagens variaveis e com...

herogamer7553_L

Casual Listener

1965 Views

5 replies

0 likes

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Bugs with 'Next Up' list

Next up list cannot be cleared. I like to play an album and then have the music finish. I don't want spotify to keep playing from the next up list. Everytime my queue of music ends there is something in the 'next up' list to play - every single time,...

Casual Listener

Next up list cannot be cleared.   I like to play an album and then have the music finish. I don't want spotify to keep playing from the next up list.     Everytime my queue of...

396 Views

0 replies

1 likes

  • 396 Views
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  • 1 likes

Superuser Contribution Spotify crashes when ads are due

PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSometimes when an ad is due, Spotify plays nothing, neither the ad nor the next song. It doesn't let me go back to the song but tells me the song will play after the ad...

Visitor

Plan Free Country Germany Device Desktop Operating System Windows 10   My Question or Issue Sometimes when an ad is due, Spotify plays nothing, neither the ad nor the next song. It doe...

Petya

Community Legend

1286 Views

4 replies

3 likes

  • 1286 Views
  • 4 replies
  • 3 likes

Your Windows application

PlanFreeCountryDE Devicevarious Surface devicesOperating SystemWindows 10 My Question or IssueHaving heard so much about Spotify, I yesterday created an account and downloaded the app. To say that I was shocked would be a huge understatement. This ap...

Visitor

Plan Free Country DE   Device various Surface devices Operating System Windows 10   My Question or Issue Having heard so much about Spotify, I yesterday created an account and do...

306 Views

0 replies

1 likes

  • 306 Views
  • 0 replies
  • 1 likes

Solved!! Data on "C" drive still grows even when I select offline storage to be on a completely separate driv

Data on "C" drive still grows even when I select offline storage to be on a completely separate drive. I thought that I could keep my "C" Drive clean and slim by selecting an alternate offline storage location and have all the listening related data ...

Regular

Data on "C" drive still grows even when I select offline storage to be on a completely separate drive.   I thought that I could keep my "C" Drive clean and slim by selecting an alternate offli...

DAT

Regular

4198 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Solved!! Slowness

PlanFreeCountryAmericaDevicekindle fireOperating Systemwindows My Question or IssueHow do i make it stop, When ever i turn my lap top on it is very slow because spotify aouto opens can you tell me how to stop it.

Casual Listener

  Plan Free Country America Device kindle fire Operating System windows   My Question or Issue How do i make it stop, When ever i turn my lap top on it is very slow because spoti...

Emilia_8

Community Legend

628 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify won't open

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows but I'm not sure which type (9,10 etc) My Question or IssueMy laptop restarted and when it came back one, Spotify wouldn't open. When I clicked on it...

Casual Listener

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows but I'm not sure which type (9,10 etc)   My Question or Issue My laptop rest...

user-removed

Not applicable

358 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Spotify isn't working whereas live player works fine

PlanFreeCountryFranceDeviceAcer Aspire 5 A515-51-56VNOperating SystemWindows 10My Question or IssueFor about a month, Spotify isn't working on my Windows 10 laptop.Playlists are all empty, songs dont play at all, like if there was any music on Spotif...

Regular

Plan Free Country France Device Acer Aspire 5 A515-51-56VN Operating System Windows 10 My Question or Issue For about a month, Spotify isn't working on my Windows 10 laptop. Playlists are a...

StevenMar

Regular

1533 Views

11 replies

0 likes

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Solved!! Why is there no shuffle on desktop?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueI just started using spotify premium and im a little bit confused at the fact that there isn't a shuffle button for my playlists, on desktop. Spo...

Visitor

Plan Premium Country United States Device Samsung Galaxy Note 8 Operating System Windows 10   My Question or Issue I just started using spotify premium and im a little bit confused at ...

Emilia_8

Community Legend

1302 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Search filters with Umlaute

PlanPremiumCountryUSADevicePixel 3a/Desktop PCOperating SystemAndroid, Win 10 My Question or IssueSearching with Umlaute has wrong equivalncy with standard English letters (ö = o, ë = e, ä = a). See below screenshot, this makes searching for an artis...

Casual Listener

Plan Premium Country USA Device Pixel 3a/Desktop PC Operating System Android, Win 10   My Question or Issue Searching with Umlaute has wrong equivalncy with standard English letters (ö...

Peter

Spotify Legend

1073 Views

2 replies

0 likes

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Spotify plays music on its own. Cant skip

PlanfreeCountryPolandDevicePC Windows 10Operating SystemWindows 10 My Question or IssueWhen I listen to a song from my playlist it stops by itself and another song not from my playlist starts playing ,usually its some arabian or indian song, last tim...

Visitor

Plan free Country Poland Device PC Windows 10 Operating System Windows 10   My Question or Issue When I listen to a song from my playlist it stops by itself and another song not from m...

Brunelicia

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Offline Search Failure

PlanPremiumCountryGermany DeviceLenovo YogaOperating SystemWindows 10, Spotify Deskop App Version 1.1.12.451.gdb77255f My Question or IssueHello everybody, I downloaded multiple Playlists for Offline-Usage and this is working well, but I'm not able t...

Visitor

Plan Premium Country Germany   Device Lenovo Yoga Operating System Windows 10, Spotify Deskop App Version 1.1.12.451.gdb77255f   My Question or Issue Hello everybody, I downloade...

191 Views

0 replies

0 likes

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Resolution, blurry letters on WGHD 1440px with Samsung C32JG54

PremiumWindows 10,etc. My Question or IssueHi there, I've blurry letters within the Desktop-App on 32° display. I only have this problem in the original scaling. If I zoom the display up to 125% the letters are sharp as.... I never expierienced this ...

Visitor

Premium Windows 10,etc.   My Question or Issue Hi there, I've blurry letters within the Desktop-App on 32° display. I only have this problem in the original scaling. If I zoom the display up...

240 Views

0 replies

0 likes

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Volume going up and down slightly during songs

I've tried all the stuff I've seen in previous threads like turning off normalize volume and all that stuff and it's still happening. It didn't start happening until I reinstalled spotify on my new computer. Which also seems to be what started this p...

Visitor

I've tried all the stuff I've seen in previous threads like turning off normalize volume and all that stuff and it's still happening. It didn't start happening until I reinstalled spotify on my new c...

244 Views

0 replies

0 likes

  • 244 Views
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Can't play local files. "Spotify can't play this right now."

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10Version1.1.12.451.gdb77255f (Windows Store version)My Question or IssueI can't play any of my local files. They are greyed out in my playlist and when i try to play a local file this error mes...

Casual Listener

Plan Premium Country Sweden Device PC Operating System Windows 10 Version 1.1.12.451.gdb77255f (Windows Store version) My Question or Issue I can't play any of my local files. They are gre...

Athul

Casual Listener

314 Views

1 replies

0 likes

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Spotify is the single worst PC app I have ever used.

PlanPremiumCountryUnited StatesDeviceEvery PC, doesn't matterOperating SystemWindows 10 My Question or IssueMy issue is that I pay $10 a month for this app and it completely sucks **bleep**. It is such a pain to use. The amount of times I have to clo...

Newbie

  Plan Premium Country United States Device Every PC, doesn't matter Operating System Windows 10   My Question or Issue My issue is that I pay $10 a month for this app and it com...

Rim4

Gig Goer

6119 Views

11 replies

35 likes

  • 6119 Views
  • 11 replies
  • 35 likes

Spotify won´t play music

Ok so the problem that I have is that on my Desktop (Win 8.1, latest updates etc) Spotify won´t play any music over certain outputs.If I set my audio output (for the whole pc) to my headset everything works perfectly fine. But when I set it to my Aud...

Visitor

Ok so the problem that I have is that on my Desktop (Win 8.1, latest updates etc) Spotify won´t play any music over certain outputs. If I set my audio output (for the whole pc) to my headset everyth...

Marcwithacmusic

Casual Listener

2244 Views

4 replies

4 likes

Output Device
Won´t play songs
  • 2244 Views
  • 4 replies
  • 4 likes