Spotify can't play right now. If you have the file on your computer you can import it.

[Slash988]

Plan

Free

Country

United States

Operating System

Windows 10

My Question or Issue

Spotify now can't play after installing the Windows software update. What's going on?

Edit: Problem was fixed by Spotify.

[OneByBoo]

Hi there @Slash988,

thanks for reaching out !

This message is presented when the app is having issue finding a soild network connection.

Please make sure you do not have any active win firewall / other firewall / anti virus installed and blocking the app (make sure Spotify is in the exceptions if needed).

Then, perform a clean reinstall of the app following this steps.

Hope this helps.

Let me know how it goes 🙂

[Ivan]

Hey there @Slash988, 

Thanks for searching for the answer you need here! 
 

Just jumping in to add some info to what @OneByBoo already said. We also suggest you restart the Internet connection device (e.g. wireless router) in order to reset the network connectivity. 

In case you experience the same - try switching to a different network to see if the issue is network-related. 

Hope this helps. Keep us posted.

[Slash988]

Problem was fixed by Spotify.

[Ivan]

Hey there @Slash988, 

Thanks for keeping us in the loop. 

We're happy to hear this has been resolved. Let us know if you need any help. 

Take care!