Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

15891 Views

115 replies

53 likes

  • 15891 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2562 Views

16 replies

3 likes

Possible Bug
  • 2562 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5922 Views

40 replies

2 likes

  • 5922 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10194 Views

0 replies

4 likes

  • 10194 Views
  • 0 replies
  • 4 likes

Same Ads

Free VersionUnited StatesPCWindows 10----------------------------------------I finally found how to submit a problem... so here goes... (I would like to clarify, since I use an ad blocker I am not getting the normal ads you click on, just the sound o...

Casual Listener

Free Version United States PC Windows 10 ---------------------------------------- I finally found how to submit a problem... so here goes...      (I would like to clarify, s...

Jayeen

Casual Listener

1031 Views

1 replies

4 likes

  • 1031 Views
  • 1 replies
  • 4 likes

Can´t play this song\Error Code 17 Firewall Blocking

Plan: PremiumCountry: Dominican Republic DeviceHP Laptop PavillionOperating SystemWindows 10 Hi,All was working fine, but one day my spotify stopped working. it was showing me an error after 5 sec playing a song. "this song can not be played". Also s...

Casual Listener

Plan: Premium Country: Dominican Republic   Device HP Laptop Pavillion Operating System Windows 10   Hi, All was working fine, but one day my spotify stopped working. it was s...

7t0rcn5_k-bx4

Casual Listener

1210 Views

2 replies

0 likes

  • 1210 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify started once and never started again !

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears.i've tried everything from the other topics and nothing changed... PlanPremiumOperating SystemWindows 10 ( 1903 )

Visitor

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears. i've tried everything from the other topics and nothing changed... &...

Mario

Spotify Legend

639 Views

1 replies

2 likes

  • 639 Views
  • 1 replies
  • 2 likes

Clicking on song in windows 10 app player results in the different songs shown in my playlist.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...

635 Views

0 replies

0 likes

bugs
  • 635 Views
  • 0 replies
  • 0 likes

Superuser Contribution Não é possível tocar a música atual

PlanPremiumCountryBrasilOperating SystemWindows 10 My Question or IssueSempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7 segundos e para e logo após aparece o seguinte erro: "Não é possível tocar a mú...

Casual Listener

  Plan Premium Country Brasil Operating System Windows 10   My Question or Issue Sempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7...

Bittencourt

Spotify Star

9497 Views

16 replies

0 likes

  • 9497 Views
  • 16 replies
  • 0 likes

have to keep reinstalling app to be able to play music

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't play any music for more than a few seconds. When I reinstall the spotify app it works perfectly until I shut down my computer. When I re-start it and log back into...

Casual Listener

Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I can't play any music for more than a few seconds. When I reinstall the spotify app it works p...

shirley100

Casual Listener

1436 Views

2 replies

1 likes

  • 1436 Views
  • 2 replies
  • 1 likes

Solved!! Low Frame Rate with Desktop App

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I've done a clean uninstall of Spotify because it was taking up a large amount of space on my drive and then reinstalled it. Since then, I've been getting lo...

Regular

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue Recently I've done a clean uninstall of Spotify because it was taking up a large amount of...

samdief

Newbie

58289 Views

24 replies

8 likes

  • 58289 Views
  • 24 replies
  • 8 likes

Spotify stops responding when I try to play a song

PlanFreeCountryBrazilDevicePOSITIVO MASTER D10Operating SystemWindows 7 Professional My Question or IssueWhen I open the Spotify Desktop application, it works normally and I can browse through playlists and menus, but once I try to play a song, the s...

Casual Listener

Plan Free Country Brazil Device POSITIVO MASTER D10 Operating System Windows 7 Professional   My Question or Issue When I open the Spotify Desktop application, it works normally and I ...

brunnoalmeyda_

Casual Listener

772 Views

2 replies

0 likes

  • 772 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot reinstall Spotify - Windows 10

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueI was having problems with speakers disappearing from Spotify, so following the advice I read here, I decided to uninstall the Spotify app from my compute...

Music Fan

Plan Premium Country United States Device Dell Desktop Operating System Windows 10   My Question or Issue I was having problems with speakers disappearing from Spotify, so following th...

JohnS43

Music Fan

5990 Views

6 replies

0 likes

  • 5990 Views
  • 6 replies
  • 0 likes

Spotify won't open - Windows 10 - App or exe version

PlanPremiumCountryU.K.DeviceDell Latitude 5580Operating SystemWindows 10 Enterprise v1909 (OS Build 18363.592) My Question or IssueSpotify won't open on my laptop regardless of whether it is the app version via Microsoft Store or the downloadable Win...

Music Fan

Plan Premium Country U.K. Device Dell Latitude 5580 Operating System Windows 10 Enterprise v1909 (OS Build 18363.592)   My Question or Issue Spotify won't open on my laptop regardless ...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

Windows 10 app crashes upon launch

Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and then it crashes again and so on. Is there a fix for it...

Casual Listener

Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and the...

606 Views

0 replies

6 likes

  • 606 Views
  • 0 replies
  • 6 likes

Some (not all) local files are missing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi all. I've noticed recently that some (but not all) of my local files are missing from my playlists. They're not available in the list of local files either, despit...

Visitor

Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Hi all. I've noticed recently that some (but not all) of my local files are missing from m...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wont post my playlist on music sharing :(

So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URlI've tried:spotify:playlist:6gKFDsWOJEzCssnXt7rhpw"spotify:pla...

Casual Listener

So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again."   The only issue is the playlist URl ...

Mario

Spotify Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Solved!! I can't post my Playlist on "Playlist Exchange"

Hello I want to post my playlist in the "Playlist Exchange" but I alway get the message:"You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The links I tried:spotify:playlist:17Am1okFR5AKecaNtrNibf&https://open.sp...

Casual Listener

Hello 🙂 I want to post my playlist in the "Playlist Exchange" but I alway get the message: "You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange"   The l...

Douchiest_Cabin

Community Legend

1050 Views

1 replies

0 likes

Playlist Exchange
  • 1050 Views
  • 1 replies
  • 0 likes

Chinese display BUG

PlanPremiumCountryTaiwanOperating SystemWindows 10 My Question or IssueThe text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this issue ASAP!!!

Visitor

Plan Premium Country Taiwan Operating System Windows 10   My Question or Issue The text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this is...

526 Views

0 replies

0 likes

bug
  • 526 Views
  • 0 replies
  • 0 likes

Spotify skips songs and doesn't even play them

Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updating the windows and drivers (also reinstalled the audio drivers)....

Visitor

Spotify skips songs and doesn't play em .  I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service  , even tried rebooting the system and updati...

476 Views

0 replies

0 likes

Bugs issues
  • 476 Views
  • 0 replies
  • 0 likes

Friend's activity not showing

friend's activity doesn't show up even after i've zoom out till the maxPlanPremiumCountry: Malaysia DeviceAcer Aspire OneOperating SystemWindows 7 ultimate My Question or IssueHow can I solve this issue? My friend's activity won't show up even after ...

Visitor

friend's activity doesn't show up even after i've zoom out till the max Plan Premium Country: Malaysia   Device Acer Aspire One Operating System Windows 7 ultimate   My Question o...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Solved!! [Desktop] Windows Desktop taskbar buttons

The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the ability to mouse over the taskbar icon and see the albu...

Casual Listener

The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the...

pawelje

Visitor

35375 Views

11 replies

1 likes

Desktop
  • 35375 Views
  • 11 replies
  • 1 likes

spotify playing on another device AND on original device

I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10)I Select the Win10 device to listen on and all good......... EXCEPT the music plays on the original Win7 PC as well.Also if i close Spotify...

Casual Listener

I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10) I Select the Win10 device to listen on and all good......... EXCEPT the music plays on...

lynchies_shed

Casual Listener

845 Views

2 replies

0 likes

  • 845 Views
  • 2 replies
  • 0 likes

Error 4 No Connection when Windows store is blocked

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueOur SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Internet Connection), wich of course is present and working.Any suggestions?Tank...

Roadie

Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Our SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Inte...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes