Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
70377 Views
79 replies
27 likes

70377 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86711 Views
279 replies
22 likes

86711 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6265 Views
1 replies
6 likes

6265 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146665 Views
0 replies
26 likes
Mac
Windows

146665 Views
0 replies
26 likes

Very slow UI

PlanPremiumCountryDEDevicePCOperating SystemWindows 10 1903 My Question or IssueMy UI, especially when switching songs are too slow. I am literally waiting 3-4 or more seconds for new song name to show up properly. This behaviour began 2-3 weeks ago....

Naxterra
Music Fan
Plan Premium Country DE Device PC Operating System Windows 10 1903 My Question or Issue My UI, especially when switching songs are too slow. I am literally waiting 3-4 or more second...
2019-10-29 8:51:38 PM
2019-11-02 10:33:30 PM
Naxterra
Music Fan
793 Views
6 replies
2 likes

793 Views
6 replies
2 likes

Media keys not working (it's not Chrome)

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueMy media keys aren't working, Chrome is not causing the issue because it still happens when I uninstalled Chrome

Yetaqy
Visitor
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue My media keys aren't working, Chrome is not causing the issue because it still happens when I uninstalled C...
2019-11-02 6:07:55 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

Error Code: 4 PLEASE HELP

PlanPremiumCountryUnited StatesDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueMy Spotify was working just the other day, but yesterday I tried to open it and it kept giving me the error code. I have tried all the recommended wor...

thecontractg
Regular
Plan Premium Country United States Device Windows Computer Operating System Windows 10 My Question or Issue My Spotify was working just the other day, but yesterday I tried to open i...
2019-10-26 3:07:27 AM
2019-11-02 12:08:42 PM
Sool__
Casual Listener
847 Views
10 replies
0 likes

847 Views
10 replies
0 likes

Local Files and Spotify tracks not syncing

Spotify isn't linking my local files with their library correctly (or at all, for that matter). Below you can see a playlist made through spotify directly. Searching for music, adding it to the playlist:And here you can see the same music from my loc...

IDontLikeMusic
Newbie
Spotify isn't linking my local files with their library correctly (or at all, for that matter). Below you can see a playlist made through spotify directly. Searching for music, adding it to the playl...
2018-05-27 12:14:33 PM
2019-11-02 5:35:36 AM
andreas_r
Casual Listener
873 Views
2 replies
2 likes

873 Views
2 replies
2 likes

Spotify Overlay wont work

Plan PremiumCountry Canada Device PCOperating System Windows 10 My Question or Issue: I often like to use the spotify overlay but for some reason it partially stopped working, the image of the album/song stopped showing and it didn't look good and th...

LostEmber
Newbie
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue: I often like to use the spotify overlay but for some reason it pa...
2019-11-02 3:53:48 AM
513 Views
0 replies
0 likes

513 Views
0 replies
0 likes

Spotify on PC doesn't update

PlanPremiumCountryUSDeviceSamsung Galaxy Note 10+, Desktop PCOperating SystemAndroid 9.0 Pie, Windows 10 My Question or IssueThis has been happening for almost a year now. I don't know what changed, but I will like/save a song on my phone and it wont...

FuLLEffecT13
Newbie
Plan Premium Country US Device Samsung Galaxy Note 10+, Desktop PC Operating System Android 9.0 Pie, Windows 10 My Question or Issue This has been happening for almost a year now. I ...
2019-11-02 2:48:03 AM
567 Views
0 replies
1 likes

567 Views
0 replies
1 likes

Deleting music downloaded to spotify from my computer without losing it on the computer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

pinskal
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-11-01 10:00:01 PM
517 Views
0 replies
0 likes

517 Views
0 replies
0 likes

Connect error multiple devices

PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Windows 10 DesktopOperating SystemMIUI Global 10 My Question or IssueHello everyone.I've being facing this problem for a while. Before that time everything worked great on all my devices.The problem oc...

gustavorlobato
Visitor
Plan Premium Country Brazil Device Xiaomi Redmi Note 7 Windows 10 Desktop Operating System MIUI Global 10 My Question or Issue Hello everyone. I've being facing this problem for a ...
2019-11-01 9:46:00 PM
397 Views
0 replies
0 likes
Premium

397 Views
0 replies
0 likes

No playback and only skips tracks

PlanFreeDeviceDesktop PCOperating SystemWindows 10 Hi everyone. I have used spotify for years and never encountered this. For some reason whenever I hit play, I get no audio and the tracks continue skipping one track to the next immediately one after...

amustian
Visitor
Plan Free Device Desktop PC Operating System Windows 10 Hi everyone. I have used spotify for years and never encountered this. For some reason whenever I hit play, I get no audio and th...
2019-10-31 8:41:45 PM
2019-11-01 4:23:52 PM
Sebasty
Community Legend
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Superuser Contribution Synchronisation Problems - issue known since 7 years!

I have a Premium Account based in Switzerland, i use my Android Phone as well as a PC (Win 10) My problem ist, that my Desktop Version never synchronizes with my mobile Version. I know you can go to settings and go offline for 10 min and then it shou...

funkapella
Regular
I have a Premium Account based in Switzerland, i use my Android Phone as well as a PC (Win 10) My problem ist, that my Desktop Version never synchronizes with my mobile Version. I kn...
2019-05-14 4:40:47 PM
2019-11-01 11:26:21 AM
funkapella
Regular
419 Views
2 replies
0 likes

419 Views
2 replies
0 likes

Deleting local file from playlist deletes it everywhere

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWhenever I remove a local file song from a playlist, it deletes it from my Spotify library completely. The only way I can get it back is by "resetting" my local files by deleting the...

Itarichan
Visitor
Plan Premium Country USA Operating System Windows 10 My Question or Issue Whenever I remove a local file song from a playlist, it deletes it from my Spotify library completely. The onl...
2019-11-01 4:10:56 AM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

Despite Spotify Premium via the app only Shuffle

I recently purchased Spotify Premium, but can still only use shuffle mode on an artist's site and cannot access individual albums or songs via the android app. I have already uninstalled and reinstalled the app. I also deleted the cache and all memor...

Creatiive
Gig Goer
I recently purchased Spotify Premium, but can still only use shuffle mode on an artist's site and cannot access individual albums or songs via the android app. I have already uninstalled and...
2019-10-31 3:53:06 PM
2019-10-31 10:41:09 PM
Creatiive
Gig Goer
374 Views
2 replies
0 likes

374 Views
2 replies
0 likes

Unexpected change of device to unknown one

For about 3 weeks I'm experiencing strange behavior. I happened 3 times, Spotify out of itself changed selected device on my laptop with Win10. I have 4 devices I could connect but this unexpected change is into some, randomly sounded, like "Jaida". ...

whtrbit
Casual Listener
For about 3 weeks I'm experiencing strange behavior. I happened 3 times, Spotify out of itself changed selected device on my laptop with Win10. I have 4 devices I could connect but this unexpected ch...
2019-10-30 5:53:37 PM
2019-10-31 8:25:18 PM
whtrbit
Casual Listener
386 Views
2 replies
0 likes

386 Views
2 replies
0 likes

Why is the dislike/remove this song/hide this song button gone?

PlanPremiumCountryUSADevice(Windows 7 desktop app) My Question or Issue Why have you removed the ability to hide/remove/dislike songs in Spotify created mixes. You used to be able to remove a song and choose whether you don't want to hear the song an...

StormRaging
Casual Listener
Plan Premium Country USA Device (Windows 7 desktop app) My Question or Issue Why have you removed the ability to hide/remove/dislike songs in Spotify created mixes.&nbs...
2019-10-31 5:10:21 PM
661 Views
0 replies
14 likes

661 Views
0 replies
14 likes

Spotify Breaks my WiFi

PlanPremiumCountrySouth AfricaDeviceDell laptopOperating SystemWindows 10 My Question or IssueIf I run The Spotify App or stream from directly from the site my WiFi stops working, no connectivity, dropped packets on PING. But if I listen on my phone,...

user-removed
Visitor
Plan Premium Country South Africa Device Dell laptop Operating System Windows 10 My Question or Issue If I run The Spotify App or stream from directly from the site my WiFi stops wor...
2019-05-07 8:33:51 PM
2019-10-31 10:37:55 AM
illky
Casual Listener
1808 Views
3 replies
1 likes
Windows 10

1808 Views
3 replies
1 likes

Disable volume control

PlanPremiumCountryGermanyDeviceNokia (Android 9)Operating SystemWin 10 My Question or IssueI can't find a way to disable the volume control.I use my PC for playing music and though my Spotify App is not started my smartphone sets the volume of the PC...

Epinephrone
Visitor
Plan Premium Country Germany Device Nokia (Android 9) Operating System Win 10 My Question or Issue I can't find a way to disable the volume control. I use my PC for playing music an...
2019-10-29 8:40:04 PM
2019-10-31 9:23:43 AM
grrman
Regular
801 Views
1 replies
2 likes

801 Views
1 replies
2 likes

Songs won't sync between devices

Songs I liked on my phone won't show up in the desktop application.I have this issue for several months now. There are workarounds, but what I want is a fix.

Heldenhirn
Casual Listener
Songs I liked on my phone won't show up in the desktop application. I have this issue for several months now. There are workarounds, but what I want is a fix.
2019-08-30 4:51:57 PM
2019-10-31 8:27:49 AM
Heldenhirn
Casual Listener
320 Views
2 replies
0 likes

320 Views
2 replies
0 likes

How queueing works

PlanPremiumOperating SystemWindows 10 My Question or IssueI don’t understand how queueing is supposed to work in Spotify. Suppose I want to play two albums, X and Y, in succession without my having to start Y manually after X has ended: I thought que...

franklekens
Gig Goer
Plan Premium Operating System Windows 10 My Question or Issue I don’t understand how queueing is supposed to work in Spotify. Suppose I want to play two albums, X and Y, in succession wi...
2019-10-25 9:04:59 AM
2019-10-30 7:20:21 PM
DanifC
Composer
896 Views
1 replies
2 likes

896 Views
1 replies
2 likes

Spotify is always going automaticly on pause in my phone and my computer

Hello, all is said in the title. When I'm playing music, spotify always going on pause, in my Samsung s10+ and in my computer. For first, I thinked the problem was on my phone, but this happens on my computer. So can i have a solution because it's no...

natamun404
Visitor
Hello, all is said in the title. When I'm playing music, spotify always going on pause, in my Samsung s10+ and in my computer. For first, I thinked the problem was on my phone, but this happens on my...
2019-10-30 4:44:31 PM
422 Views
0 replies
0 likes

422 Views
0 replies
0 likes

Daily Mix Change?

Edit: I didn't mean to post this in the Windows discussion area, newbie mistake. My bad. Plan: Premium FamilyCountry: US Device: iMac Late 2013Operating System: Mojave 10.14.3 Was there a change in how the Daily Mixes are built? Yesterday I had the u...

user-removed
Visitor
Edit: I didn't mean to post this in the Windows discussion area, newbie mistake. My bad. Plan: Premium Family Country: US Device: iMac Late 2013 Operating System: Mojave 10.1...
2019-04-03 7:22:48 PM
2019-10-30 1:54:17 PM
Gulerin
Regular
5371 Views
4 replies
9 likes
daily
mix

5371 Views
4 replies
9 likes

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