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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1175 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143714 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128442 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10823 Views

1 replies

6 likes

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Superuser Contribution Disconnect Bluetooth speaker causes Spotify (paused) to resume whatever song is qued

I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other apps) to start playing whatever song was paused. I'...

Regular

I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other ...

Jeremy

Spotify Legend

2017 Views

5 replies

1 likes

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  • 1 likes

Most of my albums missing

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or Issue I had a couple thousand albums from my local files (possibly brought in when I migrated from Groove) and a few dozen I've added in Spotify. Now the only albums in my list...

Newbie

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue   I had a couple thousand albums from my local files (possibly brought in when I migrated...

216 Views

0 replies

0 likes

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Cannot sort artists alphebitcally

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cannot sort artists alphabetically anymore, and I cant figure out why. The first 16 artists...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I canno...

OneByBoo

Roadie

449 Views

1 replies

0 likes

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Solved!! Still no "LIKED" playlist?

PlanPremiumCountryUSA Device(PC)Operating System(Windows) My Question or IssueLots of people have asked about the possibility of auto-creation Liked songs playlist over the years and still no option? Are you going to follow this in the future and whe...

Gig Goer

  Plan Premium Country USA   Device (PC) Operating System (Windows)   My Question or Issue Lots of people have asked about the possibility of auto-creation Liked songs play...

Shahius

Gig Goer

420 Views

1 replies

0 likes

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Plays a different song BUG. Does this happens to you also ?

Hi,When I change the music from the browser bit I listen from my mobile it plays a different song. First I will put into context why I want to play the song from my desktop browser but the song to be casted from my phone. When I commute from home to ...

Newbie

Hi, When I change the music from the browser bit I listen from my mobile it plays a different song.   First I will put into context why I want to play the song from my desktop browser but the...

277 Views

0 replies

0 likes

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Spotify saying does not support browser yet browser is latest version.

PlanPremiumCountry USA DeviceDesktopOperating SystemWindows 7Browser:Firefox/Mozilla 68.0.1 64-bit My Question or IssueGetting error message every song or every other song. Have to reload the window but error still occuring. Version of browser is up ...

Visitor

Plan Premium Country USA   Device Desktop Operating System Windows 7 Browser: Firefox/Mozilla 68.0.1 64-bit   My Question or Issue Getting error message every song or every othe...

369 Views

0 replies

3 likes

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After last update cannot update playlists description and resize sidebar size

After the last update I am unable to edit playlist description (they do not save) and also resize left sidebar :(. Please stop breaking things. Desktop app is fantastic but every time you update something you brake 3 things in the same time. I feel l...

Music Fan

After the last update I am unable to edit playlist description (they do not save) and also resize left sidebar :(. Please stop breaking things. Desktop app is fantastic but every time you update some...

241 Views

0 replies

0 likes

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Album and artist art/pictures are blank

Recently, my Spotify desktop app has been showing artists and album pictures blank or broken. I've tried clearing the cache and reinstalling the app and it did not solve this issue. Anyone have any ideas? I have a premium account and am listening on ...

Casual Listener

Recently, my Spotify desktop app has been showing artists and album pictures blank or broken. I've tried clearing the cache and reinstalling the app and it did not solve this issue. Anyone have any i...

acarrier1011

Casual Listener

588 Views

2 replies

0 likes

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Solved!! Random stuff happening + not so happy with this app

PlanFreemium (1 month trial)CountrySpainDeviceXiaomi Redmi Note 7 // (PC)Operating System9 PKQ1 (Android) My Question or IssueHi.I'd like to know why Spotify sometimes keeps changing between songs, and not only that, it creates playlists as if was i ...

Regular

Plan Freemium (1 month trial) Country Spain Device Xiaomi Redmi Note 7 // (PC) Operating System 9 PKQ1 (Android)   My Question or Issue Hi. I'd like to know why Spotify sometimes keep...

DanifC

Composer

1732 Views

5 replies

0 likes

Music
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Like song button doesn't work

1.1.12.449.g4109e645 (Windows Store version)My IssueTapping fast on like song toggle button from bottom toolbar will break it.

Casual Listener

1.1.12.449.g4109e645 (Windows Store version) My Issue Tapping fast on like song toggle button from bottom toolbar will break it.  

victor314

Casual Listener

407 Views

2 replies

0 likes

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Desktop Overlay shown even when turned off?

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueHello, I recently downloaded the latest version of Spotify and noticed that when I use my media keys on my keyboard, an overlay appears with no album cover art but rat...

Visitor

Plan Free Country United States Device PC Operating System Windows 10   My Question or Issue Hello,  I recently downloaded the latest version of Spotify and noticed that when I u...

270 Views

0 replies

1 likes

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Particular playlist radio station cannot be started

PlanPremiumOperating SystemWindows 10 Heyo.So for some reason, the radio station for a particular playlist cannot be started. It's been working previously, and it works on all my other playlists except this one. Which just so happens to be the only o...

Visitor

Plan Premium Operating System Windows 10   Heyo. So for some reason, the radio station for a particular playlist cannot be started. It's been working previously, and it works on all my oth...

JB447

Newbie

1452 Views

3 replies

0 likes

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Spotify overlay not showing song's name!

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueUsing multimedia key, i can't see the song's name in the overlay. Any ideas?

Visitor

  Plan Premium Device PC Operating System Windows 10   My Question or Issue Using multimedia key, i can't see the song's name in the overlay. Any ideas?

400 Views

0 replies

1 likes

  • 400 Views
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What is the DEFAULT quality for desktop PC downloads

My Question or IssueWhen Spotify erased my downloaded songs (again) I looked at my preferences and the download quality option has been removed (the streaming one remains).What is the DEFAULT quality for desktop PC downloads? Do I have to search for ...

Roadie

My Question or Issue When Spotify erased my downloaded songs (again) I looked at my preferences and the download quality option has been removed (the streaming one remains). What is the DEFAULT qua...

341 Views

0 replies

0 likes

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Liked Songs Do Not Keep Heart

PlanPremium My Question or IssueI can like songs through the heart and the "..." to the left of the song duration. My issue comes to the song keeping the heart. It will show up in my "Liked Songs," but it will not have the heart anymore. Is there a w...

Newbie

Plan Premium   My Question or Issue I can like songs through the heart and the "..." to the left of the song duration. My issue comes to the song keeping the heart. It will show up in my "Li...

377 Views

0 replies

4 likes

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problemas de acessibilidade com software leitor de telas

olá. uso o spotify com o windows. ocorre que o aplicativo, a vários meses, começou apresentar um probleminha de acessibilidade que torna seu uso estremamente difícil para deficientes visuais que se utilizam leitores de tela como o JAWS e o NVDA. o pr...

Newbie

olá. uso o spotify com o windows.    ocorre que o aplicativo, a vários meses, começou apresentar um probleminha de acessibilidade que torna seu uso estremamente difícil para deficientes v...

658 Views

0 replies

0 likes

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Spotify for windows desktop is randomly flickering/flashing

PlanPremiumCountryUnited StatesDevicePcOperating SystemWindows 10 Pro 64 bitMy Question or IssueI have the desktop app open on my second monitor, And as of the last couple days I notice it randomly flickering. Sometimes its only a small flicker in th...

Newbie

Plan Premium Country United States Device Pc Operating System Windows 10 Pro 64 bit My Question or Issue I have the desktop app open on my second monitor, And as of the last couple days I no...

hot2use

Newbie

2019 Views

2 replies

5 likes

  • 2019 Views
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Connect to Local Devices Only

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueSorry if this is something that has been posted already. Trying to search for this issue for only the desktop windows app was not easy and I did not find anything. My request/issu...

Visitor

Plan Premium Country Canada Operating System Windows 10   My Question or Issue Sorry if this is something that has been posted already. Trying to search for this issue for only the deskt...

1440 Views

0 replies

5 likes

device setting
Windows
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History not showing all music played

PremiumUSWindows Windows 10I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List and the Discover Weekly updated today. I went on my desktop comp...

Visitor

Premium US Windows  Windows 10 I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List ...

xEddiex

Newbie

922 Views

1 replies

2 likes

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  • 1 replies
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Is it possible to put a thumbnail on downloaded songs ?

I dowbloaded some new songs on Spotify, but I don't know how to put a thumbnail on them, or if it is even possible. It would be very nice if someone could help me !

Visitor

I dowbloaded some new songs on Spotify, but I don't know how to put a thumbnail on them, or if it is even possible. It would be very nice if someone could help me !

nielrio

Gig Goer

809 Views

1 replies

0 likes

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