Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Rowan94
  • Visitor
  • 36315 Views
  • 214 replies
  • 16 likes
  • 36315 Views
  • 214 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2628 Views
  • 1 replies
  • 6 likes
  • 2628 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141931 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141931 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 57067 Views
  • 0 replies
  • 33 likes
  • Windows
  • 57067 Views
  • 0 replies
  • 33 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryBulgariaDeviceDesktop computerOperating SystemWindows 10 My Question or IssueToday I tried to turn on Spotify to listen to some music. Unfortunately it skips through my entire collection of multiple playlists and a blue popup comes ...

  • Casual Listener
  • Plan Premium Country Bulgaria Device Desktop computer Operating System Windows 10   My Question or Issue Today I tried to turn on Spotify to listen to some music. Unfortunately it skip...
  • maxharding4
  • Casual Listener
  • 374 Views
  • 3 replies
  • 1 likes
  • 374 Views
  • 3 replies
  • 1 likes

Multiple copies of the same album in my Albums tab

PlanPremiumCountry DeviceWindows 10 My Question or IssueI am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I am using the Albums tab for the first time. I do not know if this has always b...

  • Casual Listener
  • Plan Premium Country   Device Windows 10   My Question or Issue I am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I a...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Library not syncing on Windows 10

PlanPremiumCountryCanadaDeviceSurface BookOperating SystemWindows 10 My Question or IssueI use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and an Android tablet. My issue is that, if I update my library on anything other...

  • Casual Listener
  • Plan Premium Country Canada Device Surface Book Operating System Windows 10   My Question or Issue I use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and a...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Solution for why I couldn't connect to my device using Sonos Connect from PC

I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC. Rather than mess about with the fire wall settings, the simplest solution is ...

Sonossupport.jpg
  • Casual Listener
  • I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC.   Rather than mess ...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Music keeps repeating without repeat being on

PlanPremiumCountryEnglandDevicePC and AndroidOperating SystemWindows 10, Android OxygenOS My Question or Issue Whenever I play music from my playlists, the songs keep on repeating for no reason at all, this has only started happening today. I have re...

  • Casual Listener
  • Plan Premium Country England Device PC and Android Operating System Windows 10, Android OxygenOS   My Question or Issue   Whenever I play music from my playlists, the songs keep ...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Issue with search from playlist

PlanPremiumCountryFinlandOperating SystemWindows 10Spotify version 1.1.10.540.gfcf0430f I came across with quite strange issue with in-playlist search. If I jump to playlista by pressing cover art and then begin search, it might be ok with one or two...

  • Casual Listener
  •   Plan Premium Country Finland Operating System Windows 10 Spotify version 1.1.10.540.gfcf0430f   I came  across with quite strange issue with in-playlist search. If I jump to...
  • OneByBoo
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Music missing after switch from Songs to Liked Songs

PlanPremiumCountry USA DeviceDesktopWindows 10 My Question or IssueThe late June update changed the Songs playlist to Liked Songs. Music that didn't have a 'heart' do not appear in the Liked Songs playlist.

  • Newbie
  •   Plan Premium Country USA   Device Desktop Windows 10   My Question or Issue The late June update changed the Songs playlist to Liked Songs.  Music that didn't have a '...
  • OneByBoo
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

error code 17

PlanFreeCountryAmericaDevicenot sureOperating SystemWindows 10 My Question or Issuei know it's been addressed before, but when i try installing spotify it comes up with error code 17. i've tried some of the previous solutions, but since they were 4-5...

  • Regular
  • Plan Free Country America Device not sure Operating System Windows 10   My Question or Issue i know it's been addressed before, but when i try installing spotify it comes up with error...
  • Billy-J
  • Spotify Star
  • 525 Views
  • 3 replies
  • 0 likes
  • 525 Views
  • 3 replies
  • 0 likes

Recently Played Artists Really Slow

PlanPremiumCountryUKDeviceComputerOperating System Windows 10 My Question or IssueFor some reason I think the latest update made the recently played artists section on my profile really slow. For example, if I listen to an artist they won't show up i...

  • Casual Listener
  •   Plan Premium Country UK Device Computer Operating System  Windows 10   My Question or Issue For some reason I think the latest update made the recently played artists sect...
  • Woodyturner02
  • Casual Listener
  • 700 Views
  • 3 replies
  • 3 likes
  • 700 Views
  • 3 replies
  • 3 likes

Plus button changed to Heart

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday the + button on my desktop changed to a heart. It's more than just being upset about changes because changes are scary or whatever. Sure I understand they need to make c...

  • Casual Listener
  •   Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Today the + button on my desktop changed to a heart.  It's more than just being upset ...
  • taminabox
  • Newbie
  • 395 Views
  • 1 replies
  • 3 likes
  • 395 Views
  • 1 replies
  • 3 likes

Superuser Contribution Favourite Artists Have Disappeared - Windows 10 Desktop Computer

I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite tracks in Artists (and my Playlists). When I check...

  • Regular
  • I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite...
  • J2hnn34
  • Regular
  • 975 Views
  • 6 replies
  • 1 likes
  • 975 Views
  • 6 replies
  • 1 likes

Left Scroll Bar Bug

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueThe left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 times, restarted my computer each time, and the issue keeps coming up.

image.png
  • Regular
  • Plan Free Country USA Device HP Laptop Operating System Windows 10   My Question or Issue The left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 ti...
  • ibrokeit
  • Regular
  • 562 Views
  • 5 replies
  • 0 likes
  • 562 Views
  • 5 replies
  • 0 likes

"Songs" in My Library Disappeared

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueI am aware that if you're using Spotify for free, you don't have the "Songs" list under the "Your Library" section. On Spotify Premium, you have the "Songs" ...

  • Newbie
  • Plan Premium Country Philippines Device Desktop Operating System Windows 10 Pro   My Question or Issue I am aware that if you're using Spotify for free, you don't have the "Songs" list...
  • Arikabeth
  • Roadie
  • 1086 Views
  • 2 replies
  • 1 likes
  • 1086 Views
  • 2 replies
  • 1 likes

Unable to arrange songs in a playlist created by me

PlanPremium Operating SystemWindows 10 laptop IssueI am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists created by me using the exact same account.I've restarted the laptop Spotify app, an...

  • Casual Listener
  •   Plan Premium   Operating System Windows 10 laptop   Issue I am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists c...
  • Scpva7
  • Casual Listener
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Can't save albums to my libary

For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album

  • Casual Listener
  • For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album    
  • TakeOneDoor
  • Regular
  • 599 Views
  • 5 replies
  • 1 likes
  • 599 Views
  • 5 replies
  • 1 likes

Superuser Contribution Discover Weekly not updating

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not in private mode either. Any suggestions?

  • Newbie
  • My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not ...
  • Jemi
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Song progress forgotten when pausing for longer than 10-15 min.

Plan: FreeCountry: DenmarkOperating System: Windows 10 During the last week a weird bug has appeared. Whenever I listen to an album and pause a song for 10-15 minuets, it sometimes forgets which song I was playing. When i press play to resumes listen...

  • Newbie
  • Plan: Free Country: Denmark Operating System: Windows 10   During the last week a weird bug has appeared. Whenever I listen to an album and pause a song for 10-15 minuets, it ...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

[Local files] Spotify should respect track number from mp3 metadata

APlanPremium DeviceLaptop Operating SystemWindows 10 My Question or IssueHello!I'm creating this question under Desktop forum but I guess the issue is common across all platfroms.Local Files section doesn't respect track number from ID3 metadata of m...

  • Regular
  •  APlan Premium   Device Laptop   Operating System Windows 10   My Question or Issue Hello! I'm creating this question under Desktop forum but I guess the issue is com...
  • 432 Views
  • 0 replies
  • 2 likes
  • 432 Views
  • 0 replies
  • 2 likes

Switches from podcast to random, unfamiliar music

Plan: FreeCountry: USAOS: Windows 10Every so often, my podcast will stop and a song I've never heard before will begin to play. I haven't used Spotify for music in ages, let alone the genre of the songs that begin to play. This has happened when the ...

  • Casual Listener
  • Plan: Free Country: USA OS: Windows 10 Every so often, my podcast will stop and a song I've never heard before will begin to play.  I haven't used Spotify for music in ages, let alone the g...
  • 555 Views
  • 0 replies
  • 1 likes
  • 555 Views
  • 0 replies
  • 1 likes