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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83416 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790897 Views

503 replies

64 likes

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  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22698 Views

24 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3021 Views

0 replies

4 likes

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Crashing on Win 10 without user interaction

PlanPremiumCountry United States of AmericaDeviceLaptopOperating SystemWindows 10 My Issue Since the latest update to Spotify, the application will crash at random times while playing podcasts, shutting itself down unexpectedly. This occurs after the...

Newbie

Plan Premium Country  United States of America Device Laptop Operating System Windows 10   My Issue  Since the latest update to Spotify, the application will crash at random ...

sodacandan

Visitor

4191 Views

17 replies

12 likes

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  • 12 likes

songs playing in reverse order for no reason

PlanPremiumCountryUSADeviceHP laptopOperating SystemWindows 10 6 bi hi guys, this just started happening the other day and I have no idea why. the songs play in reverse. so if I have it sorted by song title and play the song "in da club", the next so...

Gig Goer

Plan Premium Country USA Device HP laptop Operating System Windows 10 6 bi   hi guys,   this just started happening the other day and I have no idea why.  the songs play in ...

ajetrumpet

Gig Goer

8114 Views

12 replies

0 likes

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Superuser Contribution Daily Mix not Updating

First, it is hard as **bleep** to even GET to this point of posting an issue. Second, this seems to be an on-going issue based on the YEARS of form posts about this. All of my playlists have stopped updating on my phone, computer, etc. I have done al...

Casual Listener

  First, it is hard as **bleep** to even GET to this point of posting an issue.    Second, this seems to be an on-going issue based on the YEARS of form posts about this.   A...

Peter

Spotify Legend

1011 Views

3 replies

3 likes

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  • 3 replies
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Superuser Contribution No Images Showing

No Images show on my work PC. I've chatted with support, with zero solutions. This has been going on for a year. The computer is very fast and has excellent internet connection. Images show on my phone and home devices.PlanPremiumCountryUSADeviceWind...

Newbie

No Images show on my work PC.  I've chatted with support, with zero solutions.  This has been going on for a year.  The computer is very fast and has excellent internet connection.&nbs...

Petya

Community Legend

818 Views

1 replies

0 likes

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Superuser Contribution Dislike Button not working in Playlist Radio

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueThe dislike button in the playlist radio doesn't work at all. I click it and nothing happens. The like button and the menu buttons work just fine. I tried a fresh install and...

Visitor

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue The dislike button in the playlist radio doesn't work at all. I click it and nothing happe...

Katerina

Spotify Legend

1087 Views

2 replies

2 likes

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Superuser Contribution playlist filter isn't working properly

I just got a problem with the filter in my playlists after the latest update, when I now search up an artist I have on spotify, it does find the songs on that artist, but when I play one song and expect it to change to another song by the same artist...

Casual Listener

I just got a problem with the filter in my playlists after the latest update, when I now search up an artist I have on spotify, it does find the songs on that artist, but when I play one so...

Katerina

Spotify Legend

5329 Views

13 replies

20 likes

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  • 13 replies
  • 20 likes

Add to playlist from queue not working

Operating System Windows 10 My Question or Issue I have a few playlists that i create from artists RADIOS, but since the radio keeps changing the tracks that are played, i just go to the QUEUE, SELECT ALL THE SONGS that are ready to be played, and CO...

Composer

Operating System Windows 10   My Question or Issue   I have a few playlists that i create from artists RADIOS, but since the radio keeps changing the tracks that are played, i just...

412 Views

0 replies

0 likes

  • 412 Views
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Superuser Contribution Cross Fade Not Working

I set to cross fade in settings and songs do not cross fade. The fact that Spodify has no support for paying custommers is telling about how much they really care. I think I may switch to Google Play.

Visitor

I set to cross fade in settings and songs do not cross fade.       The fact that Spodify has no support for paying custommers is telling about how much they really care. &...

Mario

Spotify Legend

611 Views

1 replies

0 likes

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All of my playlists are gone! EVERYTHING is gone!

PlanFree/PremiumCountryNorwayDeviceiPhone 6sMy Question or IssueAll my music and playlists ive had for years is ALL gone! It was just like a new account. I had a red banner on top of my screen that told me to fiks my payment stuff, but i didnt do any...

Casual Listener

Plan Free/Premium Country Norway Device iPhone 6s My Question or Issue All my music and playlists ive had for years is ALL gone! It was just like a new account.  I had a red banner on top...

OneByBoo

Roadie

514 Views

3 replies

0 likes

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  • 3 replies
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Cant drag and drop the Now playing song into Playlist

Brief description of the issue: When you are in your qued songs you cant drag and drop the "Now Playing" song into a playlist.Steps to reproduce the issue:Open qued songsattempt to drag and dropbecome mildly annoyedWhat steps you’ve tried already:You...

Newbie

Brief description of the issue: When you are in your qued songs you cant drag and drop the "Now Playing" song into a playlist. Steps to reproduce the issue: Open qued songs attempt to drag and dr...

koosolek

Casual Listener

721 Views

3 replies

1 likes

  • 721 Views
  • 3 replies
  • 1 likes

No se reproducen mis canciones

PlanFree/PremiumCountryMéxicoDeviceLaptop Operating SystemWindows 10My Question or IssueDesde hace un tiempo, cuando intento reproducir alguna canción se va saltando de canción en canción, no la reproduce, tan solo se salta de una a otra canción.

Visitor

Plan Free/Premium Country México Device Laptop  Operating System Windows 10 My Question or Issue Desde hace un tiempo, cuando intento reproducir alguna canción se va saltando de canción...

OneByBoo

Roadie

965 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify doesn't play music

PlanPremiumCountryGermanyDeviceLenovo T460sOperating SystemWindows 10 My Question or IssueHi,since some days I have a problem with my Spotify. When I clic on a song I'd like to hear, there only appears a warning that says "Spotify is unabe to play th...

Casual Listener

Plan Premium Country Germany Device Lenovo T460s Operating System Windows 10   My Question or Issue Hi, since some days I have a problem with my Spotify. When I clic on a song I'd lik...

JimboDimbo

Music Fan

1885 Views

8 replies

3 likes

  • 1885 Views
  • 8 replies
  • 3 likes

Bluetooth connection cuts out

PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid My Question or Issuewhen the home screen locks on my handset it causes the connection to cut out. But not all the time, just enough to drive me mad. I was convinced it was a UE speak...

Newbie

Plan Premium Country UK Device  Samsung Galaxy 9+ Operating System Android    My Question or Issue when the home screen locks on my handset it causes the connection to cut ou...

dixkusmagnus

Visitor

762 Views

1 replies

2 likes

  • 762 Views
  • 1 replies
  • 2 likes

Ads freezing

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 7 My Question or IssueAds sometimes freeze. Have to pause then play to fix, if that doesn't work, I have to restart the application.

Casual Listener

Plan Free/Premium Country USA Device Desktop Operating System Windows 7   My Question or Issue Ads sometimes freeze. Have to pause then play to fix, if that doesn't work, I have to res...

597 Views

0 replies

0 likes

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3/4s of the some 700 songs on my playlist are unplayable

My Question or Issue Whenever I try to play most of the 700 songs on my playlist I get the error message "Spotify cant play this right now, if you have the file on your computer you can import it"It can't be possible that all these songs have been re...

Newbie

My Question or Issue  Whenever I try to play most of the 700 songs on my playlist I get the error message "Spotify cant play this right now, if you have the file on your computer you can import...

s1ne

Newbie

454 Views

1 replies

2 likes

  • 454 Views
  • 1 replies
  • 2 likes

Unsort "Your Top Songs" playlist

Plan - PremiumCountry -UKDevice - PCOperating System -Windows 10 (Windows Store) My Question or Issue Hi everyone,I sorted my "Your Yop Songs 2019" playlist by title, now I can't unsort the playlist and see what my top song order is. On other playlis...

Newbie

Plan - Premium Country -UK Device - PC Operating System -Windows 10 (Windows Store)   My Question or Issue   Hi everyone, I sorted my "Your Yop Songs 2019" playlist by title, now I ...

juanjamon

Newbie

1003 Views

1 replies

0 likes

Windows 10
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Playlist autoplay from command line

Hello, I have a software that can start another application on Windows 10 and I'd like to know how can I make Spotify start and autoplay a specified playlist from the command line. I've copied the playlist URI from Spotify but I miss a way to make th...

Visitor

Hello, I have a software that can start another application on Windows 10 and I'd like to know how can I make Spotify start and autoplay a specified playlist from the command line.   I've copi...

845 Views

0 replies

1 likes

  • 845 Views
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  • 1 likes

Clicking album cover goes to wrong song

 This issue is still not fixed! It's been almost a year!https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910Stop ignoring everyone here and fix your app!

Music Fan

  This issue is still not fixed! It's been almost a year! https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910 Stop ignoring everyone her...

647 Views

0 replies

0 likes

Fix
Incompetence
problem
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Can't see liked songs on desktop

PlanPremiumDeviceDell Operating System Windows My Question or IssueFor some reason since last week when I press "liked songs" on the desktop app it seems empty and all I see is "your liked songs will appear here" without the list. on my phone (Androi...

Casual Listener

Plan Premium Device Dell  Operating System  Windows  My Question or Issue For some reason since last week when I press "liked songs"  on the desktop app it seems empty and ...

sramler

Casual Listener

1966 Views

2 replies

0 likes

Desktop
liked songs
Windows 10
  • 1966 Views
  • 2 replies
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Dislike buttom disappeared

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueThe dislike buttom in daily mixes just disappeared!In release radar and discover weekly it still exists.I've already tried to update- and I have the latest version.How do I solve ...

Casual Listener

  Plan Premium Country Poland Operating System Windows 10   My Question or Issue The dislike buttom in daily mixes just disappeared! In release radar and discover weekly it still ...

Emilia_8

Community Legend

695 Views

3 replies

0 likes

  • 695 Views
  • 3 replies
  • 0 likes