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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1022 Views

0 replies

2 likes

  • 1022 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143247 Views

83 replies

27 likes

  • 143247 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127660 Views

294 replies

22 likes

  • 127660 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10768 Views

1 replies

6 likes

  • 10768 Views
  • 1 replies
  • 6 likes

Volume resets in app between reboots

PlanPremiumCountryUSA DeviceDesktop computerOperating SystemWindows 10App version1.1.20.510.g7d28aaaa (Microsoft Store version) My Question or IssueEach time I reboot my computer, Spotify's in-app volume resets to 50% instead of staying where I left ...

Visitor

Plan Premium Country USA   Device Desktop computer Operating System Windows 10 App version 1.1.20.510.g7d28aaaa (Microsoft Store version)   My Question or Issue Each time I reb...

677 Views

0 replies

1 likes

bug
  • 677 Views
  • 0 replies
  • 1 likes

Offline Mode on Windows

Plan- PremiumCountry- USA Operating System Windows 10,etc My Question or IssueI cannot get my Spotify desktop app off online mode. I have re-installed and tried everything and it is not working. I can easily use the web launcher so why won't the desk...

Casual Listener

Plan- Premium Country- USA   Operating System  Windows 10,etc   My Question or Issue I cannot get my Spotify desktop app off online mode. I have re-installed and tried ever...

Sebasty

Community Legend

1845 Views

3 replies

0 likes

Offline Access
offline mode
Windows 10
  • 1845 Views
  • 3 replies
  • 0 likes

[playlists or radio] Not Playing.

Plan FreeCountry USADeviceHP SPECTRE LAPTOPOperating SystemWindows 10 ProVersion1.120.510.0My Question or IssueI've been using Spotify on new computer for 1 1/2 years. Suddenly 2 wks ago when I opened Spotify, chose a playlist, hit PLAY : Instead of ...

Newbie

Plan    Free Country   USA Device HP SPECTRE LAPTOP Operating System Windows 10 Pro Version 1.120.510.0 My Question or Issue I've been using Spotify on new computer for 1 1/...

Sebasty

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Browse all playlists on Desktop

PlanPremiumWindows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn my Iphone I can see a complete list of all the playlists that I have created in alphabetical order. I don't see anyway this can be done on the desktop...

Regular

Plan Premium Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On my Iphone I can see a complete list of all the playlists that I have create...

Sebasty

Community Legend

1974 Views

1 replies

0 likes

  • 1974 Views
  • 1 replies
  • 0 likes

Solved!! Playlist play order

PlanPremium DevicePCOperating SystemWindowsApplication Version1.1.19.480.g7d17e3ce My Question or IssueA playlist's default play order is the order in which songs were added to it. Currently we only have two options when it comes to re-ordering the p...

Music Fan

Plan Premium   Device PC Operating System Windows Application Version 1.1.19.480.g7d17e3ce   My Question or Issue A playlist's default play order is the order in which songs were...

Sebasty

Community Legend

10268 Views

20 replies

2 likes

Play queue
playback order
  • 10268 Views
  • 20 replies
  • 2 likes

organizing music offline in windows so they are easily playable and searchable / filterable

PlanPREMIUMCountryUNITED STATESDeviceHP LAPTOP Operating SystemWINDOWS 10 64 BIT I3 PROCESSOR, 8GB RAM My Question or Issuehello guys, see the attached image for what i'm talking about. spotify is not as good as apple music when it comes to being abl...

Gig Goer

Plan PREMIUM Country UNITED STATES Device HP LAPTOP  Operating System WINDOWS 10 64 BIT I3 PROCESSOR, 8GB RAM   My Question or Issue hello guys,   see the attached image fo...

Sebasty

Community Legend

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

I am unable to use the search function on spotify web.

PlanPremiumCountryLatviaOperating SystemWindows 10 My Question or IssueHow the **bleep** do fix this,incognito mode doesn't work also clearing cache doesn't help I've also tried re-logging but had no success .

Casual Listener

  Plan Premium Country Latvia Operating System Windows 10   My Question or Issue How the **bleep** do fix this,incognito mode doesn't work also clearing cache doesn't help I've als...

Sebasty

Community Legend

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

There aren't any songs,even in playlists made by spotify.

PlanPremiumOperating SystemWindows 10 My Question or IssueThere aren't any songs,even in playlists made by spotify.I was trying to do something a while back ended up with me messing up spotify files and even after a fresh reinstall I can't find any s...

Casual Listener

  Plan Premium Operating System Windows 10   My Question or Issue There aren't any songs,even in playlists made by spotify.I was trying to do something a while back ended up with me ...

Sebasty

Community Legend

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Bugged on my desktop speakers (auto-skips songs, and right channel audio muted)

My Question or IssueEverything works fine when i listen on my connected headphones, however, if i start the desktop app with my desktop speakers as the default output, pressing play will make spotify skip every song in playlist then close my playlist...

Visitor

My Question or Issue Everything works fine when i listen on my connected headphones, however, if i start the desktop app with my desktop speakers as the default output, pressing play will make spoti...

Sebasty

Community Legend

1829 Views

1 replies

2 likes

Audio Channels
Auto-skip
bug
muted
Speakers
  • 1829 Views
  • 1 replies
  • 2 likes

Shuffling

PlanPremiumCountryUK - EnglandDevice(iPhone 7, computer)Operating System(Windows 10)My Question or IssueI try to shuffle my playlist but the same order of the shuffled song keeps repeating, so it's shuffled from the alphabetical order but the same sh...

Visitor

Plan Premium Country UK - England Device (iPhone 7, computer) Operating System (Windows 10) My Question or Issue I try to shuffle my playlist but the same order of the shuffled song keeps re...

547 Views

0 replies

0 likes

shufle
  • 547 Views
  • 0 replies
  • 0 likes

Unlike button missing from Daily Mixes

PlanPremiumCountryAustraliaDeviceHP PCOperating SystemWindows 10 My Question or IssueI can no longer give the Daily Mixes feedback by disliking a song (or artist) the button is simply not there anymore. They are still available for Discover Weekly an...

Visitor

Plan Premium Country Australia Device HP PC Operating System Windows 10   My Question or Issue I can no longer give the Daily Mixes feedback by disliking a song (or artist) the button ...

efbrazil

Music Fan

616 Views

2 replies

1 likes

  • 616 Views
  • 2 replies
  • 1 likes

Solved!! Jump to currently playing song is broken

PlanPremium CountryFinland Operating SystemWindows 10 My Question or IssueJump to currently playing song trough album art is working only when playlist is sorted out by adding date and even then it is jumping few song above currently playing song. I ...

Casual Listener

Plan Premium   Country Finland   Operating System Windows 10   My Question or Issue Jump to currently playing song trough album art is working only when playlist is sorted ou...

Emilia_8

Community Legend

674 Views

1 replies

0 likes

Desktop
  • 674 Views
  • 1 replies
  • 0 likes

[TROUBLESHOOTING] Spotify app doesn't work

Hi, I'm using free Spotify with Windows 10 and my app doesn't work anymore (but used to work for the past few years)I didn't change any settings in the app or on my computer.I tried everything : change connection, restart computer, clean unistall ......

Casual Listener

Hi, I'm using free Spotify with Windows 10 and my app doesn't work anymore (but used to work for the past few years) I didn't change any settings in the app or on my computer. I tried everything : ...

Luc_Pr

Casual Listener

424 Views

1 replies

1 likes

  • 424 Views
  • 1 replies
  • 1 likes

Superuser Contribution filtered playback of liked songs not working properly

Hey, Normally when you enter like a certain word or artist name into the filter on the liked songs page, and then click a song from the results, after that song finishes, it'll play one of the other results. i.e. if I search for "love", then select "...

Casual Listener

Hey,   Normally when you enter like a certain word or artist name into the filter on the liked songs page, and then click a song from the results, after that song finishes, it'll play one of t...

Katerina

Spotify Legend

1004 Views

3 replies

2 likes

  • 1004 Views
  • 3 replies
  • 2 likes

Windows 10 destop app shows password where username should be.

We have spotify family. I just downloaded and installed the windows 10 installer and installed the programme. After logging in with the family account of my daughter her password is shown in the right upper corner where the useraccount should be. Tri...

Newbie

We have spotify family. I just downloaded and installed the windows 10 installer and installed the programme.    After logging in with the family account of my daughter her password is sh...

user-removed

Not applicable

1038 Views

3 replies

1 likes

  • 1038 Views
  • 3 replies
  • 1 likes

Friends missing from Friend Activity

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueOver the past few days, I am randomly missing friend in my friend activity. I know they have been on and listening to music. I have tried reinstalling spotify, unfollowi...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Over the past few days, I am randomly missing friend in my friend activity. I know th...

xxt07d

Casual Listener

675 Views

3 replies

1 likes

  • 675 Views
  • 3 replies
  • 1 likes

Spotify song counter doesn’t update properly for artist

There is an artist, well, not even small artist in my country, whom I wanted to support with listening her music, thus increasing her top song’s counter to get above 100,000 plays by today morning. And I’m really her great fan! In my country, the Spo...

Casual Listener

There is an artist, well, not even small artist in my country, whom I wanted to support with listening her music, thus increasing her top song’s counter to get above 100,000 plays by today morning. A...

Clancy_2

Casual Listener

2091 Views

1 replies

1 likes

  • 2091 Views
  • 1 replies
  • 1 likes

Cannot connect to another device

PlanPremiumDeviceOnePlus5 Hi all,I'm having an issue with connecting from my PC to my Android. I don't see my Phone/PC in the connect to a device window (while music is running).Both are connected to the same network and both are updated.It worked be...

Newbie

Plan Premium Device OnePlus5   Hi all, I'm having an issue with connecting from my PC to my Android. I don't see my Phone/PC in the connect to a device window (while music is running). Bo...

OneByBoo

Roadie

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes