Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
79881 Views
79 replies
27 likes

79881 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Lanciano007
Gig Goer
93096 Views
289 replies
22 likes

93096 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6641 Views
1 replies
6 likes

6641 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147260 Views
0 replies
26 likes
Mac
Windows

147260 Views
0 replies
26 likes

Where are the 30-minute ad-free offers on Desktop?

Hey guys, I'm just wondering why I am not getting any 30-minute ad-free offers that appear when you start playing on Desktop. I remember getting some, but they aren't just coming up anymore. I now only get them on my iPhone. I don't want an ad about ...

VideoGamePlayer
Visitor
Hey guys, I'm just wondering why I am not getting any 30-minute ad-free offers that appear when you start playing on Desktop. I remember getting some, but they aren't just coming up anymore. I now on...
2019-11-09 4:11:21 AM
2019-11-11 7:26:47 AM
OneByBoo
Roadie
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Shuffle/repeat completely gone from my Windows 10 desktop.

PlanPremiumCountryUK DeviceDesktop PC running Windows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10 My Question or IssueI have looked at all the other entries about this subject. None seem to cover the issue I have....

v37nzqcalslmygr
Visitor
Plan Premium Country UK Device Desktop PC running Windows 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue I hav...
2019-11-10 6:04:33 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Customer order of tracks on a playlist

Hi All,I'm using the Android app and the Windows Desktop App and I cannot see a way to set a customer order for the tracks on my playlist (other than adding them to the play list in the right sequence). I've looked through this forum and they all see...

MattDoc30
Newbie
Hi All, I'm using the Android app and the Windows Desktop App and I cannot see a way to set a customer order for the tracks on my playlist (other than adding them to the play list in the right seque...
2019-11-10 1:36:54 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

How to Dislike an Artist

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI can't find any option to stop an artist from playing?This is a deal breaker for me I don't want to accidentally have Dire Straights or Pet Shop Boys come on, that is sure to...

jammin68
Visitor
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I can't find any option to stop an artist from playing? This is a deal breaker for me I don't want...
2019-11-10 9:42:09 AM
471 Views
0 replies
3 likes

471 Views
0 replies
3 likes

Local files not downloaded

I selected part of my local files and placed them in playlist but when I toggled the download button off everything grayed out. Now when I turn it on it's stuck on waiting. Still playable in the local files tab though. I tried copying some songs (fro...

Lyndseynice
Casual Listener
I selected part of my local files and placed them in playlist but when I toggled the download button off everything grayed out. Now when I turn it on it's stuck on waiting. Still playable in the loca...
2019-11-10 5:10:15 AM
290 Views
0 replies
2 likes

290 Views
0 replies
2 likes

Solved!! Spotify DEAD on Windows 10?

I have linked the issue since I'm not good at describing things. This happens on any system running Spotify. It does this on 100% of Windows 10 PC's. It has done this on an HP Omen, my custom deskop (running Windows 10 Pro rather than home) and my ne...

Whitejacket180
Casual Listener
I have linked the issue since I'm not good at describing things. This happens on any system running Spotify. It does this on 100% of Windows 10 PC's. It has done this on an HP Omen, my custom d...
2019-11-10 1:30:57 AM
2019-11-10 4:35:47 AM
_austinshelton_
Regular
842 Views
3 replies
0 likes

842 Views
3 replies
0 likes

Spotify Freeze when using on desktop

Hello Community, i have a premium account in France. I Use spotify with my desktop (windows10) or my mobile.When i'm using spotify on my desktop, it freeze in a random way, sometimes 3 minutes after i opened it, sometimes 1 hour after....I've notice ...

Nicokalu
Visitor
Hello Community, i have a premium account in France. I Use spotify with my desktop (windows10) or my mobile. When i'm using spotify on my desktop, it freeze in a random way, sometimes 3 min...
2019-11-08 3:35:06 PM
2019-11-09 5:29:52 PM
Arikabeth
Roadie
439 Views
1 replies
0 likes

439 Views
1 replies
0 likes

Solved!! Can't play music, all playlists empty

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueFollowed all troubleshooting steps, including full uninstall (as far as I could tell...) and signing in with a different account. Songs do not play at all, and all playlists a...

pennstatephil
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Followed all troubleshooting steps, including full uninstall (as far as I could tell...) and signing in wi...
2019-11-08 2:34:50 AM
2019-11-08 7:54:54 PM
Bittencourt
Spotify Star
760 Views
4 replies
1 likes

760 Views
4 replies
1 likes

After I open the app, no artists show in the Artist tab.

PlanFreeCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueAfter I startup my computer, Spotify is the first app I open unless otherwise. So after I'd open the app, and it loads the Home tab, I'd check the Artist tab ...

INVAiZN
Music Fan
Plan Free Country United States Device Dell Laptop Operating System Windows 10 My Question or Issue After I startup my computer, Spotify is the first app I open unless otherwise. So ...
2019-09-19 8:55:05 AM
2019-11-08 6:17:08 PM
INVAiZN
Music Fan
456 Views
2 replies
0 likes

456 Views
2 replies
0 likes

Installing as user, but uninstalling you need to be admin?

PlanBothCountrySweden DeviceHP laptopOperating SystemWindows 10 My Question or IssueI have a company provided computer which means i am not admin. To install Spotify you don't have to be admin. So downloaded and installed it.After running the softwar...

user-removed
Visitor
Plan Both Country Sweden Device HP laptop Operating System Windows 10 My Question or Issue I have a company provided computer which means i am not admin. To install Spotify y...
2019-11-06 9:07:46 AM
2019-11-08 2:22:48 PM
Sebasty
Community Legend
1175 Views
2 replies
0 likes

1175 Views
2 replies
0 likes

We can't play this until you allow this artist in the Spotify phone app

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will not play at all. Others in my family do not have pro...

krisj911
Visitor
I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will n...
2019-08-31 10:30:37 PM
2019-11-08 2:09:39 PM
mxmu
Casual Listener
1236 Views
1 replies
0 likes

1236 Views
1 replies
0 likes

desktop app keeps jumping back to start screen

my desktop app won't let me off the launch screen for more than a second. whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me right back to the lauch screen after it displays the screen ...

wickedwingman
Casual Listener
my desktop app won't let me off the launch screen for more than a second. whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me rig...
2019-02-13 9:32:06 PM
2019-11-08 11:04:37 AM
Toterman
Regular
813 Views
3 replies
0 likes

813 Views
3 replies
0 likes

Internet connection

PlanPremiumCountryUSADeviceLenovo Yoga X1Operating SystemWindows 10Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this message). Error code: 4 My Question or Issue

DaytonaBob
Casual Listener
Plan Premium Country USA Device Lenovo Yoga X1 Operating System Windows 10 Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this mes...
2019-11-07 8:18:15 PM
2019-11-08 8:35:56 AM
OneByBoo
Roadie
395 Views
1 replies
0 likes

395 Views
1 replies
0 likes

Songs autoplaying

I am using the app on Windows.When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it can't be a connect issue.I have tried restarting the ...

435CannedBread
Visitor
I am using the app on Windows. When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it ...
2019-11-07 12:02:27 AM
339 Views
0 replies
0 likes

339 Views
0 replies
0 likes

Solved!! No internet connection detected error code 4 in Windows 7

Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings, checked if my country is the right one on the web...

divyanshupundir
Casual Listener
Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings...
2019-11-06 6:55:57 AM
2019-11-06 8:02:32 PM
OneByBoo
Roadie
4092 Views
6 replies
0 likes

4092 Views
6 replies
0 likes

How To Turn Off Automatic Download on Desktop

PlanPremiumCountryGermanyDeviceDesktop-PCOperating SystemWindows 7 My Question or IssueHey there!I've had this issue for a while now which has stopped me from using Spotify on my PC at all. The issue is that I can't open Spotify without the applicati...

_Conner_
Newbie
Plan Premium Country Germany Device Desktop-PC Operating System Windows 7 My Question or Issue Hey there! I've had this issue for a while now which has stopped me from using Spotify...
2019-11-06 12:18:24 PM
584 Views
0 replies
0 likes

584 Views
0 replies
0 likes

How to uninstall spotify completely

How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with some servers when I run Spotify. I don't trust you an...

yfitops
Regular
How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with so...
2019-11-05 4:59:14 PM
2019-11-05 11:12:45 PM
yfitops
Regular
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Why my computer freezes when I close spotify?

Never had this problem beforeI tried ctrl alt delete it didn't work. I had to restart it.My hard drive was being a slowpoke had to wait.

randyr5
Gig Goer
Never had this problem before I tried ctrl alt delete it didn't work. I had to restart it. My hard drive was being a slowpoke had to wait.
2019-11-05 9:05:43 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Download songs/albums only on one device

PlanPremiumCountryGreeceDeviceLaptopOperating SystemWindows 10 My Question or IssueHello, Is there an option that the downloaded songs & albums can be stored in only one device?I have downloaded some in my Android phone, where I need them, but I just...

tolhc
Visitor
Plan Premium Country Greece Device Laptop Operating System Windows 10 My Question or Issue Hello, Is there an option that the downloaded songs & albums can...
2019-11-05 7:13:31 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Question 'Your Top Songs' Auto-Generated Playlists

DetailsPlan: PremiumCountry: NetherlandsOperating System: Windows 10 My Question or IssueDoes playing music offline count towards the total plays which decide which songs are put on the playlist each year?What counts as a play; is it just clicking on...

Dainank
Regular
Details Plan: Premium Country: Netherlands Operating System: Windows 10 My Question or Issue Does playing music offline count towards the total plays which decide wh...
2019-07-22 8:43:28 AM
2019-11-05 5:58:40 PM
Dainank
Regular
1002 Views
1 replies
1 likes
algorithm
your top songs

1002 Views
1 replies
1 likes

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