Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84509 Views

40 replies

68 likes

  • 84509 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800560 Views

505 replies

64 likes

  • 800560 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25079 Views

26 replies

7 likes

  • 25079 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3127 Views

0 replies

4 likes

  • 3127 Views
  • 0 replies
  • 4 likes

Unsort "Your Top Songs" playlist

Plan - PremiumCountry -UKDevice - PCOperating System -Windows 10 (Windows Store) My Question or Issue Hi everyone,I sorted my "Your Yop Songs 2019" playlist by title, now I can't unsort the playlist and see what my top song order is. On other playlis...

Newbie

Plan - Premium Country -UK Device - PC Operating System -Windows 10 (Windows Store)   My Question or Issue   Hi everyone, I sorted my "Your Yop Songs 2019" playlist by title, now I ...

juanjamon

Newbie

1009 Views

1 replies

0 likes

Windows 10
  • 1009 Views
  • 1 replies
  • 0 likes

Playlist autoplay from command line

Hello, I have a software that can start another application on Windows 10 and I'd like to know how can I make Spotify start and autoplay a specified playlist from the command line. I've copied the playlist URI from Spotify but I miss a way to make th...

Visitor

Hello, I have a software that can start another application on Windows 10 and I'd like to know how can I make Spotify start and autoplay a specified playlist from the command line.   I've copi...

858 Views

0 replies

1 likes

  • 858 Views
  • 0 replies
  • 1 likes

Clicking album cover goes to wrong song

 This issue is still not fixed! It's been almost a year!https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910Stop ignoring everyone here and fix your app!

Music Fan

  This issue is still not fixed! It's been almost a year! https://community.spotify.com/t5/Desktop-Windows/Clicking-album-cover-goes-to-wrong-song/m-p/4452782#M56910 Stop ignoring everyone her...

648 Views

0 replies

0 likes

Fix
Incompetence
problem
  • 648 Views
  • 0 replies
  • 0 likes

Can't see liked songs on desktop

PlanPremiumDeviceDell Operating System Windows My Question or IssueFor some reason since last week when I press "liked songs" on the desktop app it seems empty and all I see is "your liked songs will appear here" without the list. on my phone (Androi...

Casual Listener

Plan Premium Device Dell  Operating System  Windows  My Question or Issue For some reason since last week when I press "liked songs"  on the desktop app it seems empty and ...

sramler

Casual Listener

1975 Views

2 replies

0 likes

Desktop
liked songs
Windows 10
  • 1975 Views
  • 2 replies
  • 0 likes

Dislike buttom disappeared

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueThe dislike buttom in daily mixes just disappeared!In release radar and discover weekly it still exists.I've already tried to update- and I have the latest version.How do I solve ...

Casual Listener

  Plan Premium Country Poland Operating System Windows 10   My Question or Issue The dislike buttom in daily mixes just disappeared! In release radar and discover weekly it still ...

Emilia_8

Community Legend

706 Views

3 replies

0 likes

  • 706 Views
  • 3 replies
  • 0 likes

Finding a specific playlist from past listenings

Plan: PremiumDesktop version on Windows 10 I'm going nuts attempting to figure out where the playlists have gone, or where it is period, as I didn't like it like an ignoramus.I was going through a Kingdom Hearts Character playlist binge and I found t...

Visitor

  Plan: Premium Desktop version on Windows 10   I'm going nuts attempting to figure out where the playlists have gone, or where it is period, as I didn't like it like an ignoramus. I w...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

I have to keep redownloading my songs

I use Spotify Premium on my Windows 10 desktop and whenever I restart my computer and open Spotify I have to download all of the songs over and over again. I tried a clean reinstall but it didn't work. This issue has been going on for a couple of mon...

Newbie

I use Spotify Premium on my Windows 10 desktop and whenever I restart my computer and open Spotify I have to download all of the songs over and over again.   I tried a clean reinstall but it d...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Superuser Contribution alarm devices

PlanPremium Hi everyone,i am looking for an alarm working with spotify but doesn't have to be connected to a phone or computer to launch spotify, if somebody have any idea ? Thanks

Casual Listener

Plan Premium   Hi everyone, i am looking for an alarm working with spotify but doesn't have to be connected to a phone or computer to launch spotify, if somebody have any idea ? Thanks &nbs...

Bernard98

Casual Listener

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Spotify randomly addig songs to my playlist.

PlanPremiumDevice(iPhone 6S, Desktop PC)Operating System(Windows 10,IOS13.3) My Question or IssueHey!I used to have 1 big playlist and it would happen all the time that songs that I DO listen to, but I dont want to add to my playlist would suddenly a...

Visitor

Plan Premium Device (iPhone 6S, Desktop PC) Operating System (Windows 10,IOS13.3)   My Question or Issue Hey! I used to have 1 big playlist and it would happen all the time that songs t...

eltoch

Composer

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Expanding Sidebar

PlanPremiumCountryUSADevicePC LaptopOperating SystemWin 10 My Question or IssueI'm trying to find out why the left sidebar can only expand when Spotify is fully open? It used to be that I could keep Spotify to only taking up half the screen and still...

Casual Listener

  Plan Premium Country USA Device PC Laptop Operating System Win 10   My Question or Issue I'm trying to find out why the left sidebar can only expand when Spotify is fully open?...

Peter

Spotify Legend

4242 Views

9 replies

2 likes

  • 4242 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Wrapped

PlanFreeCountryUSA DeviceDell LaptopOperating SystemWindows 7 My Question or Issue Whenever I try to do Spotify Wrapped it always says "Hmm something is not working so sorry about that..." and I've tried on other devices but its the same thing. Could...

Casual Listener

  Plan Free Country USA   Device Dell Laptop Operating System Windows 7   My Question or Issue  Whenever I try to do Spotify Wrapped it always says "Hmm something is n...

Katerina

Spotify Legend

1404 Views

3 replies

0 likes

  • 1404 Views
  • 3 replies
  • 0 likes

I want to see the 2019 story you made for me on my computer.

I went out today and my phone had some 2019 year wrap story you made for me. I want to be able to see this on my desktop computer please.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android...

Regular

I went out today and my phone had some 2019 year wrap story you made for me.  I want to be able to see this on my desktop computer please. Plan Free/Premium Country   Device (iPhone ...

Lucy-lloyd

Visitor

1557 Views

1 replies

0 likes

  • 1557 Views
  • 1 replies
  • 0 likes

Spotify free in Japan. 15 hours limit reached after 8?

Hi Spotify folks. I'm on the free plan in Japan, which gives me a time limited 15 hours of music per month on my windows desktop. For the last few months I've been getting a warning that I'm up to the 15 hour limit when I've only listened to it for l...

Casual Listener

Hi Spotify folks.   I'm on the free plan in Japan, which gives me a time limited 15 hours of music per month on my windows desktop. For the last few months I've been getting a warning that I'm...

OneByBoo

Roadie

4163 Views

3 replies

1 likes

  • 4163 Views
  • 3 replies
  • 1 likes

Spotify videos not working on windows

PlanFreeCountryUS DevicePCOperating SystemWindows 10 My Question or IssueHi.I try to watch the videos by the Browse option. It doesn't work. All other options (podcasts, playlists etc) work. I tried to reinstall the app, log in and out, reconnecting ...

Visitor

Plan Free Country US   Device PC Operating System Windows 10   My Question or Issue Hi. I try to watch the videos by the Browse option. It doesn't work. All other options (podca...

OneByBoo

Roadie

1382 Views

1 replies

0 likes

  • 1382 Views
  • 1 replies
  • 0 likes

Bug - When no sound device is connect app hogs bandwitdth

PlanPremiumCountryUSDeviceDesktop/LaptopOperating SystemWindows 10 My Question or IssueWhen there is no sound device connected or enabled via Windows, Spotify app will cycle through songs as fast as it can load them burning through data. Scenario, li...

Visitor

  Plan Premium Country US Device Desktop/Laptop Operating System Windows 10   My Question or Issue When there is no sound device connected or enabled via Windows, Spotify app...

906 Views

0 replies

0 likes

bug
desktop app
  • 906 Views
  • 0 replies
  • 0 likes

Can't press play on desktop app on specific playlist.

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello,I've created a very long playlist (290 hours) for the purpose of not having repeating songs over a long period of time.But I can't press play on that playlist, ever...

Visitor

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hello, I've created a very long playlist (290 hours) for the purpose of not having repeating ...

1019 Views

0 replies

0 likes

Help
playback
Playlists
  • 1019 Views
  • 0 replies
  • 0 likes

Windows Podcasts Refresh

PlanPremiumCountryUnited StatesDeviceWindows Desktop PCOperating SystemWindows 10 My Question or IssueNew podcasts do not appear automatically in the Windows app. If I look on my phone, I see new podcasts, however they are not visible on my PC. If I ...

Casual Listener

Plan Premium Country United States Device Windows Desktop PC Operating System Windows 10   My Question or Issue New podcasts do not appear automatically in the Windows app. If I l...

907 Views

0 replies

0 likes

  • 907 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Desktop software not connected to anything

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueThis has happened a few times before, but now for several days it seems like my spotify on my desktop is not connected to anything. I can play some songs, bu...

Regular

  Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue This has happened a few times before, but now for several days it seems l...

Peter

Spotify Legend

1164 Views

4 replies

0 likes

  • 1164 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Desktop] "Listening on ...(e.g. Sylvia's iPhone)" interrupts my music

PlanPremiumCountryBulgaria Operating SystemWindows 10 My Question or IssueWhile I'm listening everything is interrupted by "Listening on (e.g. Sylvia's iPhone)" See attached image. This appears and interrupts my music. It also fills my "Recently play...

Casual Listener

Plan Premium Country Bulgaria   Operating System Windows 10   My Question or Issue While I'm listening everything is interrupted by "Listening on (e.g. Sylvia's iPhone)"  See ...

Peter

Spotify Legend

649 Views

2 replies

0 likes

  • 649 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify connects to random devices without any interaction

I'm listening to Spotify on Windows 10, and in the middle of the song it randomly connects other people's iPhones and computers. It changes the devices in like every 3 minutes. I already tried to change my password just in case, it didn't help. Pleas...

Casual Listener

I'm listening to Spotify on Windows 10, and in the middle of the song it randomly connects other people's iPhones and computers. It changes the devices in like every 3 minutes. I already tried to cha...

Peter

Spotify Legend

930 Views

2 replies

1 likes

  • 930 Views
  • 2 replies
  • 1 likes