Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
27414 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
943533 Views
544 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
52611 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremium - FamilyCountryBelgiumDeviceWindows HP Operating SystemWindows 10 My Question or IssueThe music on my Spotify app stops playing every couple of seconds. I tried different solutions already, changing the cache folder, trying to find anythi...
Plan Premium - Family Country Belgium Device Windows HP Operating System Windows 10 My Question or Issue The music on my Spotify app stops playing every couple of seconds. I tr...
Spotify Legend
1204 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceDesktop WindowsOperating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instances o...
Plan Premium Country Brazil Device Desktop Windows Operating System Windows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basi...
Spotify Legend
855 Views
1 replies
1 likes
PlanPremiumCountryBrazilDeviceDesktop / PCOperating SystemWindows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k My Question or Issue It started one or two days ago, after clicking on PLAY, all clicks on Spotify software are ignored, nothing happens. No a...
Plan Premium Country Brazil Device Desktop / PC Operating System Windows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k My Question or Issue It started one or two days ago, after ...
Spotify Legend
516 Views
1 replies
0 likes
Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall is blocking spotify, and that I should try to change the proxy configuration, how could I do that?
Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall is blocking spotify, and that I should try to change the proxy configurati...
Spotify Legend
750 Views
3 replies
0 likes
Help please! : Hi. Everytime when i boot up my computer, the spotify desktop application makes my computer Lag. Any suggestions? Plz Respond!
Help please! : Hi. Everytime when i boot up my computer, the spotify desktop application makes my computer Lag. Any suggestions? Plz Respond!
Spotify Legend
573 Views
1 replies
0 likes
I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon). How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do with it in the desktop app... Also, is the desktop app free ...
I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon). How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do ...
Spotify Legend
1106 Views
3 replies
0 likes
Hi all, does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the screen is back on (if moving the mouse or something) spotify cra...
Hi all, does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the scre...
Spotify Legend
602 Views
2 replies
0 likes
premium plantrying to get local music & playlists on my phonei can get local music (but not playlists) from shared drive on my windows desktop spotify appi cannot get playlists uploaded to spotify - how to do that?i don't see my local music (that i s...
premium plan trying to get local music & playlists on my phone i can get local music (but not playlists) from shared drive on my windows desktop spotify app i cannot get playlists uploaded to ...
Spotify Legend
700 Views
3 replies
0 likes
Premiumusawin 10 64 bitlong time user, LONG time problem i have been having this problem for a long time.i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all sopdfy data (app data, user data, local and r...
Premium usa win 10 64 bit long time user, LONG time problem i have been having this problem for a long time. i have restated 100s of ti...
Spotify Legend
665 Views
1 replies
0 likes
PlanFreeCountryUSADevicelaptopOperating systemWindows 8 My Question or IssueSpotify freezes only during commercials. Is there a fix?
Plan Free Country USA Device laptop Operating system Windows 8 My Question or Issue Spotify freezes only during commercials. Is there a fix?
Spotify Legend
751 Views
1 replies
0 likes
PlanPremiumCountry DeviceAsus NotebookOperating SystemWindows 7 My Question or Issue Hello, after the update to version 1.1.18.611.g9cc9bdc9, Spotify is stuck to offline (the offline mode is disabled from the settings menu) and doesn't connect to the...
Plan Premium Country Device Asus Notebook Operating System Windows 7 My Question or Issue Hello, after the update to version 1.1.18.611.g9cc9bdc9, Spotify is s...
Spotify Legend
993 Views
4 replies
2 likes
I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I start mine it kicks her off. Is there a way we can...
I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I...
Spotify Legend
555 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceDell PCOperating SystemWindows 10 My Question or IssueI am unable to play music in the spotify app or the web player. It works fine on my android phone. I press play and nothing happens. I have tried restarting with the same...
Plan Premium Country US Device Dell PC Operating System Windows 10 My Question or Issue I am unable to play music in the spotify app or the web player. It works fine on my an...
Roadie
675 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI have been trying to change my profile picture on Spotify and it will not change or update. When I "change" my profile picture it shows the image at first, but then imme...
Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I have been trying to change my profile picture on Spotify and it will not change or update. W...
Regular
891 Views
2 replies
0 likes
Hello. I was have been trying to change my profile pictue on my spotify account but it refuses to change. It goes back to spotify's standard one. Why is that and how can I fix it?PlanPremium DevicePC, Windows
Hello. I was have been trying to change my profile pictue on my spotify account but it refuses to change. It goes back to spotify's standard one. Why is that and how can I fix it? Plan Premium &nb...
Regular
1054 Views
2 replies
0 likes
PlanPremiumCountryBelgium DeviceHP PavilionOperating SystemWindows 10 My Question or IssueMy Spotify all of the sudden refuses to play anything. it doesn't play any song, podcasts, downloaded songs, local files, nothing. It cycles through a few songs...
Plan Premium Country Belgium Device HP Pavilion Operating System Windows 10 My Question or Issue My Spotify all of the sudden refuses to play anything. it doesn't play any so...
Casual Listener
2233 Views
6 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro CLT-L09Operating SystemAndroid 9 My Question or IssueSo essentially, I have tried to get local files on my phone. It used to work perfectly fine, around 400 songs, they all imported and I could add...
Plan Premium Country United Kingdom Device Huawei P20 Pro CLT-L09 Operating System Android 9 My Question or Issue So essentially, I have tried to get local files on my phone. It used...
600 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceDesktop PC // Macbook Pro, Samsung Galaxy A70Operating SystemWindows 10 My Question or IssueMy playlist, which is currently about 1500 songs long, is desynched. This is only on my desktop PC. It's only 1 song behind...
Plan Premium Country Netherlands Device Desktop PC // Macbook Pro, Samsung Galaxy A70 Operating System Windows 10 My Question or Issue My playlist, which is currently about 1500 song...
793 Views
0 replies
0 likes
I can't bare this shitty app on windows I can't even uninstall it via the settings, after I uninstall it pops back up. And yes its the shitty windows store version for some reason even tho I downloaded it from their website.
I can't bare this shitty app on windows I can't even uninstall it via the settings, after I uninstall it pops back up. And yes its the shitty windows store version for some reason even tho I download...
Casual Listener
12592 Views
2 replies
2 likes
PlanPremiumCountryBrazilOperating SystemWindows 7My Question or IssueMy Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can I do?
Plan Premium Country Brazil Operating System Windows 7 My Question or Issue My Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can...
Spotify Legend
1471 Views
3 replies
5 likes
