Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83894 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795681 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23928 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUnited StateDeviceDesktopOperating SystemWindows My Question or IssueI had started up my computer and I had received an odd error message. I had never seen this before. I know I don't have a virus so there must be some kind of bug o...
Plan Premium Country United State Device Desktop Operating System Windows My Question or Issue I had started up my computer and I had received an odd error message. I had never seen ...
Composer
759 Views
1 replies
0 likes
PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out it disappears. i've tried on other computers and i can't update, always dissa...
Plan Free Country Brazil Device Desktop Operating System Windows 10 My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out i...
Regular
789 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceX55UBOperating SystemWindows 10 When I upload the profile photo, spotify simply doesn't update.
Plan Premium Country Brazil Device X55UB Operating System Windows 10 When I upload the profile photo, spotify simply doesn't update.
Regular
756 Views
2 replies
0 likes
I'm having issues with spotify on my PC, when i start-up the computer a pop up appears saying that spotify cant open with two options, try againg ehich only makes the pop up appear again nad ignore which makes spotify appear after a couple minutes bu...
I'm having issues with spotify on my PC, when i start-up the computer a pop up appears saying that spotify cant open with two options, try againg ehich only makes the pop up appear again nad ignore w...
Roadie
619 Views
1 replies
0 likes
PremiumUSADesktopWindows 10 Spotify CPU usage reaches ~50% when logged in and online. Offline mode doesn't provoke the CPU leak, but Spotify will not accept any connection from a VPN. I've deleted and reinstalled everything Spotify multiple times (in...
Premium USA Desktop Windows 10 Spotify CPU usage reaches ~50% when logged in and online. Offline mode doesn't provoke the CPU leak, but Spotify will not accept any connection from a VPN. ...
378 Views
0 replies
1 likes
PlanPremiumCountry DeviceDell Laptop + Google Home MiniOperating SystemWindows 10 My Question or IssueGenerally when playing Spotify, the App window title displays the currently playing song, like "Hello - Adele" or so. However, if I start casting to...
Plan Premium Country Device Dell Laptop + Google Home Mini Operating System Windows 10 My Question or Issue Generally when playing Spotify, the App window title displays the c...
520 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I try to share my playlist I cant and it's really annoying. I hope I can get an answer I also am including screenshots of the issue. Also while you guys are at it can...
Plan Premium Country US Device Laptop Operating System Windows 10 My Question or Issue When I try to share my playlist I cant and it's really annoying. I hope I can get an answer I a...
Community Legend
524 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows My Question or IssueI wanted to change my profile picture on Spotify. I changed it on Spotify but it came out wonky, so I went to my Facebook page, because I have it linked. So I changed my...
Plan Premium Country Netherlands Device PC Operating System Windows My Question or Issue I wanted to change my profile picture on Spotify. I changed it on Spotify but it came...
Roadie
1200 Views
1 replies
2 likes
So my usual setup is to have my local file media player respond to the media hotkeys and to play/pause spotify by opening the window and using spacebar. This usually hasn't been an issue but recently spotify started responding to the media hotkeys at...
So my usual setup is to have my local file media player respond to the media hotkeys and to play/pause spotify by opening the window and using spacebar. This usually hasn't been an issue but recently...
1009 Views
0 replies
1 likes
PlanPremiumCountryFinlandDeviceLenovo Ideapad 310Operating SystemWindows 10 My Question or IssueI can't hear any of my music that I want to play, even though the bar and timer moves. It's like I'm on mute, even though I'm not. I tried to look through...
Plan Premium Country Finland Device Lenovo Ideapad 310 Operating System Windows 10 My Question or Issue I can't hear any of my music that I want to play, even though the bar and time...
Casual Listener
1273 Views
3 replies
0 likes
I don't want any songs in any of my playlists that aren't in my library. Removing a song from the library is easy, how can I also remove it from all playlists? The only way I've found is to go to the playlist, find the song there and remove it from t...
I don't want any songs in any of my playlists that aren't in my library. Removing a song from the library is easy, how can I also remove it from all playlists? The only way I've foun...
Newbie
2262 Views
5 replies
0 likes
PlanPremiumCountryTurkeyDevicePcOperating SystemWindows 10 My Question or IssueHello ma'am or sir, Hello i'd decided to change my profile picture and also change some setting but then i realized that i can't save any changement, included my profile p...
Plan Premium Country Turkey Device Pc Operating System Windows 10 My Question or Issue Hello ma'am or sir, Hello i'd decided to change my profile picture and also change s...
Community Legend
1092 Views
5 replies
0 likes
PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, this is a quite simple question or possibly a request.I really loved the "Spotify wrapped for the entire decade" and i would love to save it somehow, mostly because in the ...
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Hello, this is a quite simple question or possibly a request. I really loved the "Spotify wrapped ...
1275 Views
0 replies
1 likes
PlanPremiumCountryGermanyDeviceAndroid 9 Phone / Windows 10 Desktop PCOperating SystemWin 10 My Question or IssueI've added a song to my favourite songs list a few days ago and it would not show up on my desktop client. Even after logging out / loggi...
Plan Premium Country Germany Device Android 9 Phone / Windows 10 Desktop PC Operating System Win 10 My Question or Issue I've added a song to my favourite songs list a few days ago a...
Newbie
482 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceDesktop PCOperating SystemWindows 10 My Question or IssueNever had this problem before, but after an audio driver update spotify began to skip all tracks of my playlist, the song does not even start it skips to next inst...
Plan Premium Country Brazil Device Desktop PC Operating System Windows 10 My Question or Issue Never had this problem before, but after an audio driver update spotify began to skip a...
924 Views
0 replies
1 likes
PlanPremium StudentCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueRecently, whenever I have Spotify open and play music from it, whenever I press the escape key, Spotify switches to the next song in my playlist. As far as I'm awa...
Plan Premium Student Country Norway Device PC Operating System Windows 10 My Question or Issue Recently, whenever I have Spotify open and play music from it, whenever I press the esc...
Casual Listener
3281 Views
4 replies
0 likes
PlanPremiumCountryUK DeviceThinkPadOperating SystemWindows 10 My Question or IssueAutoplay doesn't play at the end of any of my playlists in my libary at the moment. Just keeps taking me back to the start of the playlist and autoplay is switched on
Plan Premium Country UK Device ThinkPad Operating System Windows 10 My Question or Issue Autoplay doesn't play at the end of any of my playlists in my libary at the moment. J...
475 Views
0 replies
1 likes
PlanFree/PremiumCountryUSA Device(New HP Intel i5 laptop)Operating SystemWindows 10 My Question or IssueI just got a new pc and downloaded the desktop version (which I used on my old pc) and I am having an issue where it will not play from my default...
Plan Free/Premium Country USA Device (New HP Intel i5 laptop) Operating System Windows 10 My Question or Issue I just got a new pc and downloaded the desktop version (w...
Community Legend
1562 Views
5 replies
0 likes
PlanPremium DeviceAcer Notebook Operating SystemWindows 8 My Question or IssueI was able to change my profile picture before, but now I cannot. I am clicking on the change button and then I choose the picture I want. It appears in the profile picture...
Plan Premium Device Acer Notebook Operating System Windows 8 My Question or Issue I was able to change my profile picture before, but now I cannot. I am clicking on the...
Roadie
1897 Views
6 replies
4 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueRecently Played is empty on the windows 10 version opening spotify going to home and under Recently Played its just empty but on android or ios it shows fine whats going on ?
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Recently Played is empty on the windows 10 version opening spotify going to home and under Recently Played...
541 Views
0 replies
0 likes
