Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
pastasås
Casual Listener
22026 Views
66 replies
23 likes

22026 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
23 hours ago
tunaman_jim
Gig Goer
57492 Views
249 replies
21 likes

57492 Views
249 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3632 Views
1 replies
6 likes

3632 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143343 Views
0 replies
26 likes
Mac
Windows

143343 Views
0 replies
26 likes

Podcasts Updated List

PlanPremiumCountryAustraliaDeviceAllOperating SystemAll My Question or IssueIt would be great to have the option to organise your podcasts in one giant list with them sorted as "most recently updated" so you have the most recently released podcast fr...

TTR7
Casual Listener
Plan Premium Country Australia Device All Operating System All My Question or Issue It would be great to have the option to organise your podcasts in one giant list with them sorted ...
2019-08-06 12:25:10 AM
2019-08-07 11:56:56 AM
OneByBoo
Roadie
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Local Files Greying Out

PlanPremiumCountryCanadaDevicePC, Laptop, SmartphoneOperating SystemWindows 8 For some reason after I made playlists with local files and download them on my PC, everything works. But after I downloaded the playlists on my Laptop which operates on Wi...

Sarven
Casual Listener
Plan Premium Country Canada Device PC, Laptop, Smartphone Operating System Windows 8 For some reason after I made playlists with local files and download them on my PC, everythi...
2019-08-07 4:00:34 AM
342 Views
0 replies
1 likes
Greying Out
local files

342 Views
0 replies
1 likes

Some Songs Don't Play

PlanPremiumCountryUSADeviceDell Inspiron 5558Operating SystemWindows 10 My Question or IssueSome songs I try to play don't seem to play and this has been happening for months now. I've reinstalled from spotify.com and from the Windows Store to no ava...

nick47274
Casual Listener
Plan Premium Country USA Device Dell Inspiron 5558 Operating System Windows 10 My Question or Issue Some songs I try to play don't seem to play and this has been happening for months...
2019-08-03 5:30:25 AM
2019-08-07 2:04:34 AM
Kedpy
Visitor
514 Views
2 replies
1 likes

514 Views
2 replies
1 likes

Fix Navigating to Current Song

When a song is playing, you can click on the album art to immediately navigate to the song and playlist where you're listening to it from.I've noticed that this often takes me to a different song in the same playlist, and highlighting it instead.Atta...

cmhhelrich
Casual Listener
When a song is playing, you can click on the album art to immediately navigate to the song and playlist where you're listening to it from. I've noticed that this often takes me to a different song i...
2019-08-07 2:01:35 AM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Mark Podcast Played

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueAllow the ability to mark a podcast episode played from the desktop like you have on mobile devices.

TTR7
Casual Listener
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Allow the ability to mark a podcast episode played from the desktop like you have on mobile ...
2019-08-06 12:27:28 AM
2019-08-07 1:53:42 AM
cmhhelrich
Casual Listener
673 Views
1 replies
15 likes

673 Views
1 replies
15 likes

Spotify won't start

Hello! I can't start my spotify, when I run the program it just says "app won't start" . I tried to reinstall the program but for some reason I need to start the app before I delete it. Please help!

Anton_K_Anton
Visitor
Hello! I can't start my spotify, when I run the program it just says "app won't start" . I tried to reinstall the program but for some reason I need to start the app before I delete it. &nb...
2019-08-06 2:40:18 PM
2019-08-06 12:13:42 AM
Billy-J
Spotify Star
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

Pressing the side button of the mouse to go back will scroll you to the bottom of the album page

Operating SystemWindows 10 My Question or IssueGo to any artist with a lot of releases (Moby is a really good example). Go to their about page and scroll to the bottom of it (has to be the very bottom). Then press the sidebutton on your mouse to go b...

omark96
Visitor
Operating System Windows 10 My Question or Issue Go to any artist with a lot of releases (Moby is a really good example). Go to their about page and scroll to the bottom of it (has to be t...
2019-08-06 10:33:35 PM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

How to dislike track

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI'm new to Spotify, coming from Google Play Music. There, I could dislike a track, something I'd like to do here too. I'm using the windows desktop app to start track/playlist radios b...

zoltane
Casual Listener
Plan Premium Device PC Operating System Windows 10 My Question or Issue I'm new to Spotify, coming from Google Play Music. There, I could dislike a track, something I'd like to do here...
2019-08-01 7:21:41 PM
2019-08-06 9:26:07 AM
zoltane
Casual Listener
1402 Views
4 replies
2 likes

1402 Views
4 replies
2 likes

Solved!!Superuser Contribution Spotify can't play this right now.... (Then when?)

PlanFreeCountryItalyDevice/OSWindows 10 My Question or IssueIn many of my playlists many songs are slowly turning grey and unplayable ("Spotify can't play this right now..."), this is happening since 2-3 days ago, I am not sure. I have already tried ...

user-removed
Visitor
Plan Free Country Italy Device/OS Windows 10 My Question or Issue In many of my playlists many songs are slowly turning grey and unplayable ("Spotify can't play this right now...")...
2019-03-28 8:36:59 PM
2019-08-06 2:38:28 AM
miguelmnt
Newbie
7162 Views
9 replies
0 likes

7162 Views
9 replies
0 likes

How come the same songs repeat instead of the rest of the 915 liked songs that I have?

PlanPremiumCountryUSADeviceSamsung S6 Active and PCOperating SystemWindows 10My Question or IssueSo I have about 915 songs that I've liked. How come I find my songs playing in the same loop, even though I have it set to shuffle with repeat off? There...

AyKayAllDay
Casual Listener
Plan Premium Country USA Device Samsung S6 Active and PC Operating System Windows 10 My Question or Issue So I have about 915 songs that I've liked. How come I find my songs pl...
2019-08-02 11:07:24 PM
2019-08-05 10:46:48 PM
AyKayAllDay
Casual Listener
791 Views
1 replies
3 likes

791 Views
1 replies
3 likes

Solved!! Sort By Date - Stopped working for personal playlists

My Issue: Sort By Date - Sort by Date stopped working for personal playlistsThe calendar icon is no longer 'clickable' resulting in the up/down arrow for sorting. Sort by Title/Artist/Album still work.... ... but not sort by DATE. Any thoughts? (Fami...

jspot370
Casual Listener
My Issue: Sort By Date - Sort by Date stopped working for personal playlists The calendar icon is no longer 'clickable' resulting in the up/down arrow for sorting. Sort by Title/Artist/Al...
2019-08-05 9:27:51 PM
2019-08-05 9:35:52 PM
jspot370
Casual Listener
443 Views
1 replies
0 likes

443 Views
1 replies
0 likes

Unusually long loading time

When viewing the "About" tab on an Artist's page, if you press the "Go Back" button twice, the presses the "Go forward" button to return to the previous screen, you will be presented with a blank screen and will take an usually large amount of time t...

Jhands
Visitor
When viewing the "About" tab on an Artist's page, if you press the "Go Back" button twice, the presses the "Go forward" button to return to the previous screen, you will be presented with a blank scr...
2019-08-05 8:42:48 PM
259 Views
0 replies
0 likes
bug

259 Views
0 replies
0 likes

Superuser Contribution League of Legends lags very badly when spotify is playing (even in offline mode)

PlanPremiumCountry U.S.AOperating SystemWindows 10 My Question or Issue When I play League, I love to listen to music. However, recently when I have tried to play spotify even in offline mode when I'm in game, I first get heavy fps lag, then soon aft...

ArcZephyr
Newbie
Plan Premium Country U.S.A Operating System Windows 10 My Question or Issue When I play League, I love to listen to music. However, recently when I have tried to play spoti...
2019-01-30 3:19:57 AM
2019-08-05 4:23:06 PM
Darkonyan
Visitor
5944 Views
2 replies
2 likes

5944 Views
2 replies
2 likes

Spotify Freezing Windows 10

PlanFree/PremiumCountrySouth AfricaDevice(Lenovo Laptop)Operating System(Windows 10) My Question or IssueThe Spotify app freezes 95% of the time you open it, theres no way around it except by using the Webplayer The Windows App is pathetic My PC has ...

Bongie1
Visitor
Plan Free/Premium Country South Africa Device (Lenovo Laptop) Operating System (Windows 10) My Question or Issue The Spotify app freezes 95% of the time you open it, theres no way ar...
2019-08-05 2:23:33 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Browser is way faster than the app! How can this be possible...?!

My Question or IssueBrowser takes about 2-4 seconds to load all my saved songs and playlist while the app (which is supposed to be faster) takes about 3-4 minutes to just load the menu screen! Songs and playlists more 9-10 minutes to load. This happe...

LUCC4S
Newbie
My Question or Issue Browser takes about 2-4 seconds to load all my saved songs and playlist while the app (which is supposed to be faster) takes about 3-4 minutes to just load the menu screen! Song...
2019-08-04 10:27:42 PM
2019-08-05 12:42:03 PM
OneByBoo
Roadie
421 Views
1 replies
0 likes

421 Views
1 replies
0 likes

[Podcasts] Hide "featured podcasts" and "you might also like"

1. I want to be able to hide "Featured Podcasts" at the bottom of the Podcasts page since I'm really not interested in them. 2. I want the mobile app to NOT show "you might also like" for every single episode. I know what I like and don't really need...

musicit
Casual Listener
1. I want to be able to hide "Featured Podcasts" at the bottom of the Podcasts page since I'm really not interested in them. 2. I want the mobile app to NOT show "you might also like" for ev...
2019-08-05 2:37:20 AM
2019-08-05 12:39:09 PM
OneByBoo
Roadie
638 Views
1 replies
4 likes

638 Views
1 replies
4 likes

Delete

Please delete - I've resolved my issue.

Wotann
Casual Listener
Please delete - I've resolved my issue.
2019-08-05 12:31:45 PM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Spotify app crashes after pressing "play"

Hi! I saw a thread discussing the issue I am having, but it is locked. However, the issue still persists for me. PlanFreeCountryWest-Europe (rather not specify)Operating SystemWindows 10 My Question or IssueEvery time I open the Spotify desktop app, ...

staticnoises
Visitor
Hi! I saw a thread discussing the issue I am having, but it is locked. However, the issue still persists for me. Plan Free Country West-Europe (rather not specify) Operating System Wind...
2019-08-05 10:48:59 AM
401 Views
0 replies
0 likes

401 Views
0 replies
0 likes

Spotify can't play this right now. If you have the file on your computer you can import it!

Does anyone know why I get the below error on my Spotify Windows app?OS: Windows 10 pro version - 1093.

SV248
Casual Listener
Does anyone know why I get the below error on my Spotify Windows app? OS: Windows 10 pro version - 1093.
2019-07-23 3:56:56 PM
2019-08-05 8:44:48 AM
Rene01
Community Legend
493 Views
1 replies
0 likes
Social & Random

493 Views
1 replies
0 likes

[All Platforms][Podcasts] Mark all as played

I'd like to send a feature request: Enable "mark all as played" for podcasts, which has been mentioned in the comments of the following post. https://community.spotify.com/t5/Implemented-Ideas/Podcast-Mark-Podcasts-as-Played/idi-p/1757080 https://com...

musicit
Casual Listener
I'd like to send a feature request: Enable "mark all as played" for podcasts, which has been mentioned in the comments of the following post. https://community.spotify.com/t5/Implem...
2019-08-05 2:13:32 AM
2019-08-05 2:39:51 AM
musicit
Casual Listener
1317 Views
1 replies
21 likes

1317 Views
1 replies
21 likes

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