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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155163 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149067 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Automatic Syncing Between Devices, Even When Devices Are Off

PlanPremiumCountryUSDevicePC / iPhone XOperating SystemWindows 10 / iOS 12.3.1 My Question or IssueFor the past few days now I have been having a very annoying issue with Spotify, but it's sort of difficult to explain. Basically, I only use Spotify o...

Visitor

Plan Premium Country US Device PC / iPhone X Operating System Windows 10 / iOS 12.3.1   My Question or Issue For the past few days now I have been having a very annoying issue with Spo...

765 Views

0 replies

3 likes

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Spotify jumps back to another playlist

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I pause the currently playing song, the Spotify app jumps back to a playlist that I had listened to some hours ago. And when I click on "play" again, the son...

Gig Goer

Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue When I pause the currently playing song, the Spotify app jumps back to a playlist that...

A_Musicophile

Community Legend

775 Views

1 replies

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Open.spotify links do not open in desktop APP.

Every time I get sent an open spotify link it open the web browser and not the desktop app. the option to allow links to open the app is not there anymore. now I have to have the web browser open, set that to play on my desktop app, so it will play v...

Visitor

Every time I get sent an open spotify link it open the web browser and not the desktop app.   the option to allow links to open the app is not there anymore.   now I have to have the we...

1045 Views

0 replies

9 likes

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[Windows] Fullscreen issue

PlanPremium CountryGermany DeviceCustom Build PC Operating SystemWindows 10 Pro Spotify Purchase via Microsoft Store My Question or IssueIn the reduced representation everything is normal.But when changing to enlarged view, the covers are displayed i...

Visitor

Plan Premium   Country Germany   Device Custom Build PC   Operating System Windows 10 Pro   Spotify Purchase via Microsoft Store     My Question or Issue ...

620 Views

0 replies

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Create Playlist with Free-Account?

Hi,can I create Playlists with the free account/version of Spotify? Or can u do it only with Premium-Abo?Thx and kind regards,BJ

Casual Listener

Hi, can I create Playlists with the free account/version of Spotify? Or can u do it only with Premium-Abo? Thx and kind regards,BJ  

Sebasty

Community Legend

6489 Views

1 replies

0 likes

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Can't sync mobile and desktop and now playlist is broken

Plan: Premium Country: United States of America Device: iPhone8/ Windows 10 PC/ Chromebook My Question or Issue: A couple weeks ago I noticed that my desktop and phone spotify apps were not syncing. I attempt the go offline for 10 minutes fix and thi...

Newbie

Plan: Premium   Country: United States of America   Device: iPhone8/ Windows 10 PC/ Chromebook         My Question or Issue:  A couple weeks ago I noticed...

292 Views

0 replies

0 likes

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Some Songs Don't Play

PlanPremiumCountryUSADeviceDell Inspiron 5558Operating SystemWindows 10 My Question or IssueSome songs I try to play don't seem to play and this has been happening for months now. I've reinstalled from spotify.com and from the Windows Store to no ava...

Casual Listener

Plan Premium Country USA Device Dell Inspiron 5558 Operating System Windows 10   My Question or Issue Some songs I try to play don't seem to play and this has been happening for months...

Kedpy

Visitor

853 Views

2 replies

1 likes

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Superuser Contribution Download button not showing on some playlists

Im a premium user and Im trying to download a playlist but the download switch doesn't appear for all playlists.I noticed that playlists I search for dont have the download switch but playlists showing in the left bar bellow my library do have the sw...

Casual Listener

Im a premium user and Im trying to download a playlist but the download switch doesn't appear for all playlists. I noticed that playlists I search for dont have the download switch but playlists s...

Vasil

Moderator

4340 Views

7 replies

0 likes

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Superuser Contribution Following Artist, but not showing up

PlanPremiumCountryUSA DeviceDesktop/PhoneOperating SystemWindows 10, Android My Question or IssueI follow a lot of artists (it says 1300+), but despite it saying I'm following on the artists individual page, some do not show up in my list of artists ...

Casual Listener

Plan Premium Country USA   Device Desktop/Phone Operating System Windows 10, Android   My Question or Issue I follow a lot of artists (it says 1300+), but despite it saying I'm f...

User23757040

Music Fan

11240 Views

19 replies

8 likes

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Superuser Contribution Getting the regular Spotify, not the Windows 10 Store version

Plan - PremiumCountry - USADevice - Windows Laptop w/ Fulla2 DAC/AMP2016)Operating System - Windows 10 Pro x64 My Question or Issue - I run an addon for Spotify that requires the actual software, not the Windows 10 Store version. I have tried several...

Regular

Plan - Premium Country - USA Device - Windows Laptop w/ Fulla2 DAC/AMP2016) Operating System - Windows 10 Pro x64   My Question or Issue - I run an addon for Spotify that requires the act...

GJS4

Casual Listener

32737 Views

20 replies

5 likes

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  • 20 replies
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How come the same songs repeat instead of the rest of the 915 liked songs that I have?

PlanPremiumCountryUSADeviceSamsung S6 Active and PCOperating SystemWindows 10My Question or IssueSo I have about 915 songs that I've liked. How come I find my songs playing in the same loop, even though I have it set to shuffle with repeat off? There...

Casual Listener

  Plan Premium Country USA Device Samsung S6 Active and PC Operating System Windows 10 My Question or Issue So I have about 915 songs that I've liked.  How come I find my songs pl...

AyKayAllDay

Casual Listener

990 Views

1 replies

3 likes

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no option for set the quality of download songs

PlanPremiumCountry Device(PC)Operating System(Windows 10) My Question or Issue I have spotify on my pc and my android phone and when i check the space of songs in my phone it says 4.13 GB but same songs in my pc is 2.9GB. when i check download qualit...

Newbie

Plan Premium Country   Device (PC) Operating System (Windows 10)   My Question or Issue   I have spotify on my pc and my android phone and when i check the space of songs in...

dinomight

Spotify Star

4592 Views

1 replies

1 likes

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Playback does not start

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 1809 My Question or Issue We have two spotify users in our household (separate accounts). A few days we notified the desktop app does not play any songs anymore. I've tried a few things:use the...

Casual Listener

Plan Free Country Germany Device PC Operating System Windows 10 1809   My Question or Issue   We have two spotify users in our household (separate accounts). A few days we notifi...

Neelix2020

Casual Listener

411 Views

1 replies

0 likes

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Removing a song from a repeating queue

Hi guysWhen I play a new album, I listen to it on repeat until I absorb it. As I get familiar with songs, I delete them from the queue. That way I can absorb the unfamiliar songs more quickly.Problem is, Spotify reaches the end of the album, reloads ...

Casual Listener

Hi guys When I play a new album, I listen to it on repeat until I absorb it.  As I get familiar with songs, I delete them from the queue.  That way I can absorb the unfamiliar songs more q...

dinomight

Spotify Star

4473 Views

3 replies

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Solved!! All Songs Unavailable

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.12.449.g4109e645 My Question or IssueNo songs are available, not even podcasts. No songs are on my playlists for no reason. I didn't delete the songs. Even daily mixes and ...

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.12.449.g4109e645   My Question or Issue No songs are available, not even podcasts. No songs are...

ibrokeit

Regular

2042 Views

7 replies

0 likes

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Why a few titles are not available (in grey) on PC and available on iPhone?

PlanPremiumCountryFranceDeviceiPhone 6S, PCOperating SystemiOS 12, Windows 10 My Question or IssueA few titles appear in grey (not available) on Spotify on PC (impossible to listen them). And those titles appear correctly on Spotify app on iPhone and...

Visitor

Plan Premium Country France Device iPhone 6S, PC Operating System iOS 12, Windows 10   My Question or Issue A few titles appear in grey (not available) on Spotify on PC (impossible to ...

537 Views

0 replies

0 likes

sonos spotify
Troubleshooting
Windows
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Playlists have been deleted

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10My Question or IssueI uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got rid of the Windows Store version. The web version seemed to be working ...

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got ri...

342 Views

0 replies

0 likes

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Select podcasts not playing on Desktop

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueOnly select podcasts I listen to will play. However most of my podcasts will not play. Anything that is a Parcast will not play and some other ones as well. The...

Visitor

Plan Premium Country United States Device (PC) Operating System (Windows 10)   My Question or Issue Only select podcasts I listen to will play. However most of my podcasts will not pla...

296 Views

0 replies

0 likes

  • 296 Views
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Podcasts will not play on desktop or mobile device

PlanPremiumCountryUSDeviceWindows Desktop, and iPhone XROperating SystemWindows 10 on Desktop, iOS 12.4 on iPhone My Question or IssuePodcasts will not play on either desktop or on my iphone. Music plays fine on both, even music that is not downloade...

Newbie

Plan Premium Country US Device Windows Desktop, and iPhone XR Operating System Windows 10 on Desktop, iOS 12.4 on iPhone   My Question or Issue Podcasts will not play on either desktop...

323 Views

0 replies

0 likes

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Bring back old spotify UI

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is the worst update yet. At least make this change optio...

Regular

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is th...

530 Views

0 replies

3 likes

  • 530 Views
  • 0 replies
  • 3 likes