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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2253 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153001 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

142539 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11382 Views

1 replies

6 likes

  • 11382 Views
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  • 6 likes

Can't sync mobile and desktop and now playlist is broken

Plan: Premium Country: United States of America Device: iPhone8/ Windows 10 PC/ Chromebook My Question or Issue: A couple weeks ago I noticed that my desktop and phone spotify apps were not syncing. I attempt the go offline for 10 minutes fix and thi...

Newbie

Plan: Premium   Country: United States of America   Device: iPhone8/ Windows 10 PC/ Chromebook         My Question or Issue:  A couple weeks ago I noticed...

289 Views

0 replies

0 likes

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Some Songs Don't Play

PlanPremiumCountryUSADeviceDell Inspiron 5558Operating SystemWindows 10 My Question or IssueSome songs I try to play don't seem to play and this has been happening for months now. I've reinstalled from spotify.com and from the Windows Store to no ava...

Casual Listener

Plan Premium Country USA Device Dell Inspiron 5558 Operating System Windows 10   My Question or Issue Some songs I try to play don't seem to play and this has been happening for months...

Kedpy

Visitor

844 Views

2 replies

1 likes

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Superuser Contribution Download button not showing on some playlists

Im a premium user and Im trying to download a playlist but the download switch doesn't appear for all playlists.I noticed that playlists I search for dont have the download switch but playlists showing in the left bar bellow my library do have the sw...

Casual Listener

Im a premium user and Im trying to download a playlist but the download switch doesn't appear for all playlists. I noticed that playlists I search for dont have the download switch but playlists s...

Vasil

Moderator

4295 Views

7 replies

0 likes

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Superuser Contribution Following Artist, but not showing up

PlanPremiumCountryUSA DeviceDesktop/PhoneOperating SystemWindows 10, Android My Question or IssueI follow a lot of artists (it says 1300+), but despite it saying I'm following on the artists individual page, some do not show up in my list of artists ...

Casual Listener

Plan Premium Country USA   Device Desktop/Phone Operating System Windows 10, Android   My Question or Issue I follow a lot of artists (it says 1300+), but despite it saying I'm f...

User23757040

Music Fan

11070 Views

19 replies

8 likes

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Superuser Contribution Getting the regular Spotify, not the Windows 10 Store version

Plan - PremiumCountry - USADevice - Windows Laptop w/ Fulla2 DAC/AMP2016)Operating System - Windows 10 Pro x64 My Question or Issue - I run an addon for Spotify that requires the actual software, not the Windows 10 Store version. I have tried several...

Regular

Plan - Premium Country - USA Device - Windows Laptop w/ Fulla2 DAC/AMP2016) Operating System - Windows 10 Pro x64   My Question or Issue - I run an addon for Spotify that requires the act...

GJS4

Casual Listener

32477 Views

20 replies

5 likes

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  • 20 replies
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How come the same songs repeat instead of the rest of the 915 liked songs that I have?

PlanPremiumCountryUSADeviceSamsung S6 Active and PCOperating SystemWindows 10My Question or IssueSo I have about 915 songs that I've liked. How come I find my songs playing in the same loop, even though I have it set to shuffle with repeat off? There...

Casual Listener

  Plan Premium Country USA Device Samsung S6 Active and PC Operating System Windows 10 My Question or Issue So I have about 915 songs that I've liked.  How come I find my songs pl...

AyKayAllDay

Casual Listener

983 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

no option for set the quality of download songs

PlanPremiumCountry Device(PC)Operating System(Windows 10) My Question or Issue I have spotify on my pc and my android phone and when i check the space of songs in my phone it says 4.13 GB but same songs in my pc is 2.9GB. when i check download qualit...

Newbie

Plan Premium Country   Device (PC) Operating System (Windows 10)   My Question or Issue   I have spotify on my pc and my android phone and when i check the space of songs in...

dinomight

Spotify Star

4580 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Playback does not start

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 1809 My Question or Issue We have two spotify users in our household (separate accounts). A few days we notified the desktop app does not play any songs anymore. I've tried a few things:use the...

Casual Listener

Plan Free Country Germany Device PC Operating System Windows 10 1809   My Question or Issue   We have two spotify users in our household (separate accounts). A few days we notifi...

Neelix2020

Casual Listener

404 Views

1 replies

0 likes

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Removing a song from a repeating queue

Hi guysWhen I play a new album, I listen to it on repeat until I absorb it. As I get familiar with songs, I delete them from the queue. That way I can absorb the unfamiliar songs more quickly.Problem is, Spotify reaches the end of the album, reloads ...

Casual Listener

Hi guys When I play a new album, I listen to it on repeat until I absorb it.  As I get familiar with songs, I delete them from the queue.  That way I can absorb the unfamiliar songs more q...

dinomight

Spotify Star

4445 Views

3 replies

0 likes

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  • 3 replies
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Solved!! All Songs Unavailable

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.12.449.g4109e645 My Question or IssueNo songs are available, not even podcasts. No songs are on my playlists for no reason. I didn't delete the songs. Even daily mixes and ...

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.12.449.g4109e645   My Question or Issue No songs are available, not even podcasts. No songs are...

ibrokeit

Regular

2025 Views

7 replies

0 likes

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Why a few titles are not available (in grey) on PC and available on iPhone?

PlanPremiumCountryFranceDeviceiPhone 6S, PCOperating SystemiOS 12, Windows 10 My Question or IssueA few titles appear in grey (not available) on Spotify on PC (impossible to listen them). And those titles appear correctly on Spotify app on iPhone and...

Visitor

Plan Premium Country France Device iPhone 6S, PC Operating System iOS 12, Windows 10   My Question or Issue A few titles appear in grey (not available) on Spotify on PC (impossible to ...

534 Views

0 replies

0 likes

sonos spotify
Troubleshooting
Windows
  • 534 Views
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Playlists have been deleted

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10My Question or IssueI uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got rid of the Windows Store version. The web version seemed to be working ...

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got ri...

337 Views

0 replies

0 likes

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Select podcasts not playing on Desktop

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueOnly select podcasts I listen to will play. However most of my podcasts will not play. Anything that is a Parcast will not play and some other ones as well. The...

Visitor

Plan Premium Country United States Device (PC) Operating System (Windows 10)   My Question or Issue Only select podcasts I listen to will play. However most of my podcasts will not pla...

288 Views

0 replies

0 likes

  • 288 Views
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Podcasts will not play on desktop or mobile device

PlanPremiumCountryUSDeviceWindows Desktop, and iPhone XROperating SystemWindows 10 on Desktop, iOS 12.4 on iPhone My Question or IssuePodcasts will not play on either desktop or on my iphone. Music plays fine on both, even music that is not downloade...

Newbie

Plan Premium Country US Device Windows Desktop, and iPhone XR Operating System Windows 10 on Desktop, iOS 12.4 on iPhone   My Question or Issue Podcasts will not play on either desktop...

319 Views

0 replies

0 likes

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Bring back old spotify UI

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is the worst update yet. At least make this change optio...

Regular

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is th...

526 Views

0 replies

3 likes

  • 526 Views
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  • 3 likes

Desktop app not remaining on same display when minimized

Description:When the Spotify app is minimized on Windows 10 with taskbars that are not the same across multiple displays, it automatically moves to the main taskbar instead of staying on the taskbar assigned to the display it was previously showing o...

Newbie

Description: When the Spotify app is minimized on Windows 10 with taskbars that are not the same across multiple displays, it automatically moves to the main taskbar instead of staying on the taskba...

347 Views

0 replies

0 likes

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"Go to Playlist radio" using artists and songs from all my playlists since last update.

I've noticed that since the last couple updates, when I use the "Go to Playlist Radio" function, the generated radio will pick songs from all my playlists, which usually are very genre specific. The worst offender was one of the songs of my Heavy Met...

Visitor

I've noticed that since the last couple updates, when I use the "Go to Playlist Radio" function, the generated radio will pick songs from all my playlists, which usually are very genre specific. &nb...

282 Views

0 replies

0 likes

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Solved!!Superuser Contribution Discovering New Music useless - no DISLIKE button!!??

For me, the whole point of listening to a Spotify "New Music..." playlist created by Spotify is that you can hear stuff you did not specifically choose, and can see if you like something new. Spotify have removed the ability to do this because there ...

Gig Goer

For me, the whole point of listening to a Spotify "New Music..." playlist created by Spotify is that you can hear stuff you did not specifically choose, and can see if you like something new.  ...

Peter

Spotify Legend

12254 Views

16 replies

38 likes

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  • 16 replies
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Blocking artist

PlanPremiumCountryDenmarkOperating SystemWindows 10 My Question or IssueWhy is it impossible to block artists? I have noticed some times when I'm playing radio, I get an option to block a song. If I'm lucky I even get to block artist, but in 90% of t...

Regular

Plan Premium Country Denmark Operating System Windows 10   My Question or Issue Why is it impossible to block artists? I have noticed some times when I'm playing radio, I get an option t...

tyler_u

Regular

759 Views

1 replies

1 likes

block artist
  • 759 Views
  • 1 replies
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Clear full liked songs library

PlanPremiumCountryCzechDeviceDesktopOperating SystemWindows 10,etc.) My Question or Issue Hello,is possible once remove all liked songs from "Liked songs library"? I have thousands of songs that I didn't add. Thanks.Tom

Casual Listener

Plan Premium Country Czech Device Desktop Operating System Windows 10,etc.)   My Question or Issue   Hello, is possible once remove all liked songs from "Liked songs library"?&n...

IguanaSetup

Community Legend

1174 Views

3 replies

0 likes

  • 1174 Views
  • 3 replies
  • 0 likes