Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46454 Views
77 replies
26 likes

46454 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72986 Views
268 replies
21 likes

72986 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5126 Views
1 replies
6 likes

5126 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145186 Views
0 replies
26 likes
Mac
Windows

145186 Views
0 replies
26 likes

Solved!! I can't create topic in playlist exchange forum

Hello.This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any good tags for My playlistts for selection, so I have se...

Noguri
Roadie
Hello. This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any go...
2019-09-08 9:49:56 PM
2019-09-10 11:32:22 PM
goldrecorddaddy
Music Fan
1099 Views
8 replies
0 likes
Spotify Community

1099 Views
8 replies
0 likes

Solved!! No way to download local files

PlanPremiumCountryUSADevice(iPhone 8, PC)Operating System(iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethernet to the network switch. I am currently in college meaning that access to this network...

Deweks
Regular
Plan Premium Country USA Device (iPhone 8, PC) Operating System (iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethe...
2019-09-10 4:09:16 AM
2019-09-10 10:13:21 PM
Deweks
Regular
492 Views
2 replies
0 likes

492 Views
2 replies
0 likes

Shuffle and Repeat Preferences Don't Stick

PlanPremiumCountryUSDevicePCOperating SystemWin 10My Question or IssueBottom line - Shuffle/Repeat float with my account and don't stick on a specific device. Here's what I'm talking about - I was at my desk listening on the Windows app this morning....

jeffjones22
Music Fan
Plan Premium Country US Device PC Operating System Win 10 My Question or Issue Bottom line - Shuffle/Repeat float with my account and don't stick on a specific device. ...
2019-09-10 4:10:17 PM
2019-09-10 9:09:48 PM
jeffjones22
Music Fan
444 Views
2 replies
0 likes

444 Views
2 replies
0 likes

Crashing when connect bluetooth headphones while playing

PlanPremiumCountryGermany DevicePC - Spotify 1.0.96.181.gf6bc1b6bOperating SystemWindows 10 My Question or Issue When I connect my bluetooth headphones to my PC (Bose QC 35 II) while any song is playing on spotify, the programm hangs. The process CPU...

lupus1092
Casual Listener
Plan Premium Country Germany Device PC - Spotify 1.0.96.181.gf6bc1b6b Operating System Windows 10 My Question or Issue When I connect my bluetooth headphones...
2019-01-09 8:20:10 AM
2019-09-10 6:49:39 PM
lcm-xa_a6zkd
Newbie
3982 Views
6 replies
4 likes

3982 Views
6 replies
4 likes

Can not listen song in my laptop when I am abroad even when I am premium

I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird! My Question or Issue

atelopus13
Regular
I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird! My Quest...
2019-04-27 1:59:53 AM
2019-09-10 4:17:22 PM
atelopus13
Regular
373 Views
2 replies
0 likes

373 Views
2 replies
0 likes

bottom left cover onclick bug

PlanPremiumCountryGermanyDeviceDell XPS 13Operating SystemWindows 10 My Question or IssueIf you press the song cover in the bottom left corner the song above the song you clicked gets highlighted.I dont know how to reproduce the bug... after i restar...

knurzl
Newbie
Plan Premium Country Germany Device Dell XPS 13 Operating System Windows 10 My Question or Issue If you press the song cover in the bottom left corner the song above the song you cli...
2019-09-10 3:51:17 PM
258 Views
0 replies
1 likes

258 Views
0 replies
1 likes

502 Bad Gateway

Hi, Just tried to access my Spotify for Labels account and can't get in. In normal browser mode I can't even get past the login button. In incognito mode I get to log my details in but then the 502 Bad Gateway screen. Anyone know a fix for this. Don'...

Tenbob
Casual Listener
Hi, Just tried to access my Spotify for Labels account and can't get in. In normal browser mode I can't even get past the login button. In incognito mode I get to log my details in but then ...
2019-09-06 11:49:39 AM
2019-09-10 12:43:17 PM
Tenbob
Casual Listener
1924 Views
3 replies
0 likes

1924 Views
3 replies
0 likes

Add Local files Crashes Spotify (Win7-64bit)

PlanPremiumDevicePCOperating SystemWindows 7 Pro, 64-bit My Question or IssueSpotify client cannot handle large local library (30k mp3s).Trying to add the entire library, using Add Source, causes a runaway memory leak (3.5GB+), the client stops respo...

edgylitirmor
Music Fan
Plan Premium Device PC Operating System Windows 7 Pro, 64-bit My Question or Issue Spotify client cannot handle large local library (30k mp3s). Trying to add the entire librar...
2019-09-06 8:27:18 PM
2019-09-10 12:32:41 PM
edgylitirmor
Music Fan
336 Views
1 replies
1 likes

336 Views
1 replies
1 likes

Songs sound metalic

PlanPremiumDevicePCOperating SystemWindows 7 My Question or IssueHey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a tin can. This problem only occurs on my PC. I have spotify on my androi...

slowandsteady
Casual Listener
Plan Premium Device PC Operating System Windows 7 My Question or Issue Hey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a...
2019-09-10 9:33:09 AM
2019-09-10 9:41:55 AM
slowandsteady
Casual Listener
324 Views
1 replies
0 likes

324 Views
1 replies
0 likes

Songs Playing but Muted

Hello,So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple times but no luck. Is this a Spotify problem or someth...

raina_the_rogue
Regular
Hello, So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple t...
2019-02-15 6:45:37 AM
2019-09-10 6:41:07 AM
raina_the_rogue
Regular
735 Views
6 replies
0 likes

735 Views
6 replies
0 likes

Volume slider is visually broken on Windows 10 for me

PlanPremium DeviceDesktop PCOperating SystemWindows 10 My Question or Issue:When I start Spotify on Windows the volume slider always appears visually to be at full volume. In reality the volume is somewhere else when I start playing music. After the ...

user-removed
Visitor
Plan Premium Device Desktop PC Operating System Windows 10 My Question or Issue: When I start Spotify on Windows the volume slider always appears visually to be at full volume....
2019-09-09 8:38:47 PM
465 Views
0 replies
2 likes

465 Views
0 replies
2 likes

Master volume varies wildly when starting/ending calls with Jabber

Plan: FreeCountry: USAOperating System: Windows 10 Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is running. When answering a call, the master volume drops to 0, not ...

skipperjohnn
Visitor
Plan: Free Country: USA Operating System: Windows 10 Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is ru...
2019-09-09 5:52:16 PM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

I Want Music in English and Spanish in my Daily Mixes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen to music in both English and Spanish but all my Daily Mixes are English only. How ca...

Alienboy
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I liste...
2019-09-09 4:12:39 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Don't like button doesn't remove songs in Discover Weekly playlist

PlanFreeCountryUKOperating SystemWindows 10 desktop appMy Question or IssueWhen I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the next song as expected. However, when I close Spotify and re-open it ...

d-j-c
Visitor
Plan Free Country UK Operating System Windows 10 desktop app My Question or Issue When I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the nex...
2019-09-06 7:06:58 PM
2019-09-09 3:03:29 PM
ThisIsJesus
Visitor
977 Views
1 replies
0 likes
Discover Weekly
don't like

977 Views
1 replies
0 likes

Non trova nessun brano

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueNon mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non ha funzionato! Ho già provato a reinstallare più volta

mirkotaruffi
Visitor
Plan Premium Country Italy Device PC Operating System Windows 10 My Question or Issue Non mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non...
2019-09-09 12:42:33 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Spotify app very slow and laggy

I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, and it will often stop playing the song I choose, or...

mightysparks
Regular
I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, a...
2019-08-30 7:34:12 AM
2019-09-09 11:50:46 AM
mightysparks
Regular
3939 Views
4 replies
0 likes

3939 Views
4 replies
0 likes

Downloads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am using a windows 7 laptop to access my music when I am not on my phone. When I download m...

mobibizness
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am us...
2019-09-09 10:04:41 AM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Cannot use Spotify for Artists

PlanPremiumCountryUnited KingdomDeviceWindows 10 LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue( 2019-08-09 ) I have been getting this error (Something went wrong) for three days now and it is not clearing, does sa...

meakpro
Casual Listener
Plan Premium Country United Kingdom Device Windows 10 Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ( 2019-08-09 ) I have been...
2019-09-08 5:39:33 AM
2019-09-09 8:14:52 AM
cleanlywolf
Casual Listener
660 Views
6 replies
4 likes

660 Views
6 replies
4 likes

Release radar and Discover weekly not saving

Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again.PlanFreeOperating SystemWindows 10

Caldoingstuff
Casual Listener
Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again. Plan Free Operating System Windows 10
2019-09-07 1:59:05 AM
2019-09-09 7:10:17 AM
jd4-5h4_r959
Casual Listener
467 Views
4 replies
2 likes

467 Views
4 replies
2 likes

.

kevin2353
Casual Listener
.
2019-09-09 4:25:30 AM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

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