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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150091 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137736 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11262 Views

1 replies

6 likes

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Bring back old spotify UI

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is the worst update yet. At least make this change optio...

Regular

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is th...

516 Views

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Desktop app not remaining on same display when minimized

Description:When the Spotify app is minimized on Windows 10 with taskbars that are not the same across multiple displays, it automatically moves to the main taskbar instead of staying on the taskbar assigned to the display it was previously showing o...

Newbie

Description: When the Spotify app is minimized on Windows 10 with taskbars that are not the same across multiple displays, it automatically moves to the main taskbar instead of staying on the taskba...

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"Go to Playlist radio" using artists and songs from all my playlists since last update.

I've noticed that since the last couple updates, when I use the "Go to Playlist Radio" function, the generated radio will pick songs from all my playlists, which usually are very genre specific. The worst offender was one of the songs of my Heavy Met...

Visitor

I've noticed that since the last couple updates, when I use the "Go to Playlist Radio" function, the generated radio will pick songs from all my playlists, which usually are very genre specific. &nb...

277 Views

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Solved!!Superuser Contribution Discovering New Music useless - no DISLIKE button!!??

For me, the whole point of listening to a Spotify "New Music..." playlist created by Spotify is that you can hear stuff you did not specifically choose, and can see if you like something new. Spotify have removed the ability to do this because there ...

Gig Goer

For me, the whole point of listening to a Spotify "New Music..." playlist created by Spotify is that you can hear stuff you did not specifically choose, and can see if you like something new.  ...

Peter

Spotify Legend

12166 Views

16 replies

38 likes

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Blocking artist

PlanPremiumCountryDenmarkOperating SystemWindows 10 My Question or IssueWhy is it impossible to block artists? I have noticed some times when I'm playing radio, I get an option to block a song. If I'm lucky I even get to block artist, but in 90% of t...

Regular

Plan Premium Country Denmark Operating System Windows 10   My Question or Issue Why is it impossible to block artists? I have noticed some times when I'm playing radio, I get an option t...

tyler_u

Regular

734 Views

1 replies

1 likes

block artist
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Clear full liked songs library

PlanPremiumCountryCzechDeviceDesktopOperating SystemWindows 10,etc.) My Question or Issue Hello,is possible once remove all liked songs from "Liked songs library"? I have thousands of songs that I didn't add. Thanks.Tom

Casual Listener

Plan Premium Country Czech Device Desktop Operating System Windows 10,etc.)   My Question or Issue   Hello, is possible once remove all liked songs from "Liked songs library"?&n...

IguanaSetup

Community Legend

1153 Views

3 replies

0 likes

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How can I sort the artists page alphabetically WITHOUT following them?

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhy do I have to follow an artist in order to sort them alphabetically on that page? I have hundreds of artists in my library. I don't want to go through all of them, and I pe...

Newbie

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Why do I have to follow an artist in order to sort them alphabetically on that page? I have hundred...

kvino006

Regular

754 Views

1 replies

6 likes

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Is there a way to increase the size of the volume slider?

Increasing the size of the volume slider would allow me to be more precise when setting the volume. Thanks

Newbie

Increasing the size of the volume slider would allow me to be more precise when setting the volume.   Thanks 🙂

497 Views

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Playback randomly pauses

PlanPremiumCountryCZDeviceYamaha R-N803DOperating SystemWindows 10 My Question or IssueThe very same problem as described in Spotify Connect BrokenAfter few hours, music pauses and can be resumed. Problem then happens more often.Spotify Windows Store...

Casual Listener

Plan Premium Country CZ Device Yamaha R-N803D Operating System Windows 10   My Question or Issue The very same problem as described in Spotify Connect Broken After few hours, mus...

408 Views

0 replies

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Sound quality issue

I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows the details could give a bit more insight. About a...

Casual Listener

I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows...

CHandler22

Casual Listener

2477 Views

2 replies

5 likes

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Transferring local tracks

This may be confusing but: I had a main computer with some offline tracks which I have included on my spotify playlists which have synced to my android phone too. Now that I've bought a new main computer, should I remove all the local tracks from spo...

Regular

This may be confusing but:   I had a main computer with some offline tracks which I have included on my spotify playlists which have synced to my android phone too.    Now that I'v...

358 Views

0 replies

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How to dislike track

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI'm new to Spotify, coming from Google Play Music. There, I could dislike a track, something I'd like to do here too. I'm using the windows desktop app to start track/playlist radios b...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue I'm new to Spotify, coming from Google Play Music. There, I could dislike a track, something I'd like to do here...

zoltane

Casual Listener

1722 Views

4 replies

2 likes

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Oooops, something went wrong with the playback

PlanPremiumCountryUSOperating SystemChrome/Windows 10 My Question or IssueFlashplayer and Chrome are both updated but spotify will still not play on the web player (I cannot use the app). Any solution will be appreciated!

Visitor

Plan Premium Country US Operating System Chrome/Windows 10   My Question or Issue Flashplayer and Chrome are both updated but spotify will still not play on the web player (I cannot use ...

523 Views

0 replies

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Podcasts will not play

I was listening to a podcast on my phone this morning, walked into work and wanted to continue listening and now, not a single podcast will play on my computer. I can play songs on my computer, but I cannot play any podcast. I have logged out of my d...

Casual Listener

I was listening to a podcast on my phone this morning, walked into work and wanted to continue listening and now, not a single podcast will play on my computer.  I can play songs on my computer,...

or50323

Visitor

9616 Views

6 replies

2 likes

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Everything syncs except liked songs

PlanPremiumCountryUSDevicesiPhone6s & HP Probook LaptopOperating SystemWindows 10 My Question or IssueI have spotify on my phone and on my laptop. Everything syncs correctly EXCEPT liked songs. Deleting playlists, moving the order, adding and removin...

Casual Listener

Plan Premium Country US Devices iPhone6s & HP Probook Laptop Operating System Windows 10   My Question or Issue I have spotify on my phone and on my laptop. Everything syncs correc...

442 Views

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Why? When listening to any song, after it play continues with some unrelated song?

I stream kids music often for my kids... then other times play my own music. So when I am listening to music myself, I often click on a song to play it... and after it ends, I would expect it to (in order of preference): 1) continue play the same alb...

Casual Listener

I stream kids music often for my kids... then other times play my own music.    So when I am listening to music myself, I often click on a song to play it... and after it ends, I would ex...

weelier

Casual Listener

449 Views

1 replies

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Solved!! Spotify resumes play after 25 seconds after pause when wired headset is connected

PlanPremiumCountry DeviceLenovo laptopOperating SystemWindows 10 My Question or IssueSee https://community.spotify.com/t5/Desktop-Windows/Windows-10-App-starts-playing-after-pause/m-p/4795409/highlight/true#M79071@peter says I don't have the same iss...

Regular

Plan Premium Country   Device Lenovo laptop Operating System Windows 10   My Question or Issue See https://community.spotify.com/t5/Desktop-Windows/Windows-10-App-starts-playing-a...

olavrb

Regular

1272 Views

1 replies

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No option to report explicit content

PC/Premium I see how to do it in theory here: https://support.spotify.com/us/using_spotify/system_settings/content-censor/ but the option does not appear, see screenshot.

Newbie

PC/Premium   I see how to do it in theory here: https://support.spotify.com/us/using_spotify/system_settings/content-censor/   but the option does not appear, see screenshot.

502 Views

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spotify stops playing

PlanfreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueRecently spotify will randomly stop playing music. It happenes during adds. The add will want to play, but it just sits there on 0 of 30 seconds. I tried reinstalling the app, b...

Casual Listener

Plan free Country USA Device PC Operating System Windows 10   My Question or Issue Recently spotify will randomly stop playing music.  It happenes during adds.  The add will ...

stickyfingers-5074

Visitor

2329 Views

7 replies

5 likes

Bugged playback
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Everytime I Restart Computer ALL songs need to be downloaded again. About to cancel.

PremiumUnited KingdomLaptopWindows 10 This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of my offline music. It stays downloaded on my phone, the issue is w...

Casual Listener

Premium United Kingdom Laptop Windows 10   This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of...

1939 Views

0 replies

1 likes

Offline Desyncing
Offline issues
Redownloading songs
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