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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83091 Views

40 replies

68 likes

  • 83091 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788413 Views

503 replies

64 likes

  • 788413 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21898 Views

22 replies

6 likes

  • 21898 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
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  • 4 likes

Filters not working as expected. Please add option to revert to older build

PlanPremiumCountryMalaysiaDeviceDesktopOperating SystemWindows 10 My Question or IssueThe latest update is driving me insane. After I updated on Monday, filters and queues are not working as they used to. Before, if I filter my liked songs with an ar...

Casual Listener

Plan Premium Country Malaysia Device Desktop Operating System Windows 10   My Question or Issue The latest update is driving me insane. After I updated on Monday, filters and queues ar...

AeroZ

Composer

1106 Views

1 replies

2 likes

bug
filter
queue
revert
rollback
Update
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App is broken

PlanPremiumCountryAustralia DeviceDesktopOperating SystemWindows 10 My Question or IssueApp skips through songs uncontrollably and does not play at all. Blue ribbon appears state song cannot be played. Tried unistalling app, didnt work

Casual Listener

Plan Premium Country Australia   Device Desktop Operating System Windows 10   My Question or Issue App skips through songs uncontrollably and does not play at all. Blue ribbon ap...

OneByBoo

Roadie

828 Views

3 replies

1 likes

  • 828 Views
  • 3 replies
  • 1 likes

Solved!! Windows 10 Desktop App Not Working

Plan: PremiumCountry: US Device: Dell XPS 9560 Operating System: Windows 10 My Question or Issue:My Spotify Windows 10 Desktop app will not play any music. It either displays an error message saying that "Spotify can't play this right now. If you hav...

Newbie

Plan: Premium Country: US   Device: Dell XPS 9560  Operating System: Windows 10   My Question or Issue: My Spotify Windows 10 Desktop app will not play any music. It e...

OneByBoo

Roadie

5572 Views

1 replies

0 likes

desktop app
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Problemas con el sonido en Windows, Plan Familiar

PlanPremiumCountryArgentina DeviceNotebook Lenovo Ideapad 320Operating SystemWindows 10 64 bits My Question or IssueDesde hace mucho me viene pasando que, inclusive habiendo reinstalado la aplicación para Windows, cuando escucho música en la aplicaci...

Visitor

Plan Premium Country Argentina   Device Notebook Lenovo Ideapad 320 Operating System Windows 10 64 bits   My Question or Issue Desde hace mucho me viene pasando que, inclusive ha...

OneByBoo

Roadie

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

recently played sync. on all devices

Hi,i need the "recently played" section on all devices syncronized.When i´m hearing a song on my smartphone it wouldn´t show up on my desktop app. The same issue is in the other direction.E.g. I want the Music that i heared in the morning on smartpho...

Visitor

Hi, i need the "recently played" section on all devices syncronized. When i´m hearing a song on my smartphone it wouldn´t show up on my desktop app. The same issue is in the other direction. E.g. ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Only queue up Songs according to your Filter in your playlist

PlanPremiumDeviceDesktopOperating SystemWindows 7 Professional 64bit My Question or IssueI remember in the past whenever I filtered my Playlist with for example the singer or the band and then play a song filtered by that, spotify would then only que...

Regular

Plan Premium Device Desktop Operating System Windows 7 Professional 64bit   My Question or Issue I remember in the past whenever I filtered my Playlist with for example the singer or the...

AeroZ

Composer

589 Views

1 replies

3 likes

  • 589 Views
  • 1 replies
  • 3 likes

Solved!! Crossfade on desktop app doesn't work

PlanPremiumCountryEstonia DeviceLenovo thinkpadOperating SystemWindows 10 So basically i've used the crossfade feature on my phone for months now and everything works perfectly but now i downloaded the spotify app for my computer and although i have ...

Visitor

Plan Premium Country Estonia   Device Lenovo thinkpad Operating System Windows 10   So basically i've used the crossfade feature on my phone for months now and everything works pe...

AeroZ

Composer

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

google home

HelloPlanPremium - familyCountry Belgium Devicegoogle Home - WindowsOperating SystemWindows 10 My Question or IssueWhen i try yo play a song on my google home, the App for windows don't detect the google Home. The application detect proprely my andro...

Casual Listener

Hello Plan Premium - family Country Belgium   Device google Home - Windows Operating System Windows 10   My Question or Issue When i try yo play a song on my google home, the App...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Liked songs disappeared from the past 1.5 years.

PlanPremiumCountryCanadaDevicePixel 2XL, Windows Desktop AppOperating SystemAndroid Oreo, Windows 10 My Question or IssueYesterday I was listening to my liked songs in chronological order.I realized I had 4k+ songs liked because one time I just liked...

Visitor

Plan Premium Country Canada Device Pixel 2XL, Windows Desktop App Operating System Android Oreo, Windows 10   My Question or Issue Yesterday I was listening to my liked songs in chrono...

307 Views

0 replies

1 likes

  • 307 Views
  • 0 replies
  • 1 likes

[Desktop][Other] Can't install, and can't uninstall to fix problem

Spotify would not open, so I tried to re-install the app on PC. Would not install because I already had the app. Tried to un-install, but was not showing up in my control panel/programs list. So tried to uninstall from start menu. That wouldn't work....

Casual Listener

Spotify would not open, so I tried to re-install the app on PC.  Would not install because I already had the app.  Tried to un-install, but was not showing up in my control panel/programs l...

342 Views

0 replies

0 likes

Desktop
Other
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Why does Spotify suck so much with loading and start-up times?

PlanPremiumCountryThe NetherlandsDeviceSony Experia XZ1, HP Laptop, Ipad Air2Operating SystemAndroid, Windows 9) My Question or IssueOn all my devices Spotify is loading slow, sometimes it takes minutes to be able to start searching or even playing a...

Regular

Plan Premium Country The Netherlands Device Sony Experia XZ1, HP Laptop, Ipad Air2 Operating System Android, Windows 9)   My Question or Issue On all my devices Spotify is loading slow...

390 Views

0 replies

2 likes

  • 390 Views
  • 0 replies
  • 2 likes

I can’t find any songs in Spotify

PlanFreeCountryTaiwanDevicePCOperating SystemWindows 7 My Question or IssueSpotify suddenly can‘t play and all of playlist are empty

Casual Listener

Plan Free Country Taiwan Device PC Operating System Windows 7   My Question or Issue Spotify suddenly can‘t play and  all of playlist are empty

XiaoLuo

Casual Listener

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

I can´t access songs of a list if I not listen to the previous one

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10My Question or IssueSpotify doesn´t allow me to listen to the songs I want on a list. I need to listen songs in order to see the next ones ¿wth?Version: 1.1.20.510.g7d28aaaa

Visitor

Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Spotify doesn´t allow me to listen to the songs I want on a list. I need to listen songs in order to see...

437 Views

0 replies

0 likes

lists
updates
  • 437 Views
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Superuser Contribution Spotify freezing with ADS

Everytime I approach an advertisement (one of the official spotify ones] it doesn't load and then I have to relaunch spotify to listen to my music

Newbie

Everytime I approach an advertisement (one of the official spotify ones] it doesn't load and then I have to relaunch spotify to listen to my music

Petya

Community Legend

5640 Views

11 replies

16 likes

  • 5640 Views
  • 11 replies
  • 16 likes

Superuser Contribution The Never Truly Fixed Spotify Crash Ads

Spotify: Windows 10 64 bit, Free version Spotify crashes and stops working when ads play. This problem has been happening to me for several years, since 2015, and it has finally gotten to the point where I'm willing to make an account on here and com...

Newbie

Spotify: Windows 10 64 bit, Free version   Spotify crashes and stops working when ads play. This problem has been happening to me for several years, since 2015, and it has finally gotten to th...

Petya

Community Legend

900 Views

1 replies

1 likes

  • 900 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify crashes when ads are due

PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSometimes when an ad is due, Spotify plays nothing, neither the ad nor the next song. It doesn't let me go back to the song but tells me the song will play after the ad...

Visitor

Plan Free Country Germany Device Desktop Operating System Windows 10   My Question or Issue Sometimes when an ad is due, Spotify plays nothing, neither the ad nor the next song. It doe...

Petya

Community Legend

1367 Views

4 replies

3 likes

  • 1367 Views
  • 4 replies
  • 3 likes

Solved!! Broken Fn+Play/Pause; Back/Skip/Vol works; NO CHROME

Plan PremiumCountry USDevice DesktopOperating System Windows 10My Question or IssueI've had the issue of Chrome & Windows Media hijacking my buttons.This time I can't find the source of my broken button. The Back/Skip & Volume still work properly. I'...

Regular

Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue I've had the issue of Chrome & Windows Media hijacking my buttons. This time I ca...

Deovera

Regular

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Screen flicker

PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueMy issue is that the screen starts to flicker when i use spotify web browser and/or download spotify onto my computer. I need to use alt + F4 to exit the opened wind...

Visitor

Plan Free/Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue My issue is that the screen starts to flicker when i use spotify web browser and/or ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

List of long term bugs

Regular Spotify program on Win10, not from the store. These following bugs have been present for months, and some even for years. Some of them have been fixed in the past but have regressed to a bugged state. Clicking on the album cover in the bottom...

Music Fan

Regular Spotify program on Win10, not from the store.   These following bugs have been present for months, and some even for years. Some of them have been fixed in the past but have regressed ...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
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Listen along on discord 45 seconds infront

PlanPremiumCountryAustralia/MelbourneOperating SystemWindows 10 My Question or IssueWhen i listen along with my friends on spotify i'm always 45 seconds infront and then once my song ends i have to wait until it finishes on the owners end then once t...

Visitor

Plan Premium Country Australia/Melbourne Operating System Windows 10   My Question or Issue When i listen along with my friends on spotify i'm always 45 seconds infront and then once my ...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes