Playback skipping

Reply

Playback skipping

piercewi
Casual Listener

Plan

Premium

Country

USA

Device

Surface Pro 3

Operating System

Win 10 Pro

 

My Question or Issue

Playback skips anytime the processor does anything slightly more intense than typing, e.g. opening a program or browser, clicking a link, opening a file, etc.

 

Is this a known issue? This is a relatively new phenomenon for me. I have 8gb ram, which should be enough. I can run CAD software on here, no problem.

2 Replies

Loxer
Rock Star 17
Rock Star 17

Hey @piercewi, welcome to the Community.

Hope you are doing great!

Try to disable Hardware Acceleration, just click on the … top left corner, inside the View tab find Hardware Acceleration and next click on it to disable then confirm to restart Spotify.


Let me know how it goes 🙂

LoxerRock Star 17
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piercewi
Casual Listener
No change unfortunately. It’s definitely processor or RAM based. Anything
taxing on the system causes spotify to struggle. A weird phenomenon.
Happens on web and desktop app.
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