Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81215 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777038 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18306 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountryGermanyDeviceolder PCOperating SystemWindows XP My Question or IssueThe problem is that after a while it automatically jumps back to Browse no matter which menu item I clicked.Could it be that Spotify is automatically updated after a c...
Plan Free Country Germany Device older PC Operating System Windows XP My Question or Issue The problem is that after a while it automatically jumps back to Browse no matter which men...
Regular
985 Views
4 replies
1 likes
PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10i5-4690K (not overclocked as now) My Question or IssueIssue: Noticed by accident. CPU usage when idle 0%CPU usage when playing a song: 2-10% CPU usage, when the name of the song is so long, ...
Plan Premium Country Slovakia Device PC Operating System Windows 10 i5-4690K (not overclocked as now) My Question or Issue Issue: Noticed by accident. CPU usage when i...
407 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceASUS ROG Strix Gaming LaptopOperating SystemWindows 10 My Question or IssueFor some reason when I go full screen on spotify, it would look weird. Like the sides would be partially cut off. The software is still fu...
Plan Premium Country United States Device ASUS ROG Strix Gaming Laptop Operating System Windows 10 My Question or Issue For some reason when I go full screen on spotify, it would loo...
Visitor
590 Views
1 replies
1 likes
Hi there, PlanPremium The app version of Spotify1.1.20.510.g7d28aaaa CountryThe Netherlands DeviceASUS VivoBook Pro 15 N580GD Operating SystemWindows 10 Enterprise Version: 1909 Brief description of the issueSpotify web- and app player skips songs wh...
Hi there, Plan Premium The app version of Spotify 1.1.20.510.g7d28aaaa Country The Netherlands Device ASUS VivoBook Pro 15 N580GD Operating Sy...
759 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, I've been steadily adding my music to my spotify from my desktop over the past few weeks, and have been having all kinds of trouble with it. First, I have ...
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue So, I've been steadily adding my music to my spotify from my desktop over the past ...
590 Views
0 replies
0 likes
Operating SystemWindows 10 1909 - Build 18363.476Spotify Desktop 1.1.20.510.g7d28aaaa My IssueHi,Despite the content of this article, https://community.spotify.com/t5/Ongoing-Issues/Desktop-Can-t-change-my-profile-picture/idi-p/4832620, I am not able...
Operating System Windows 10 1909 - Build 18363.476 Spotify Desktop 1.1.20.510.g7d28aaaa My Issue Hi, Despite the content of this article, https://community.spotify.com/t5/Ongoing-Issues/...
Roadie
1092 Views
3 replies
0 likes
Hello, my PLAY/PAUSE button not work more, (start in the last Spotify update). The next and previously FN buttons work, just PLAY/STOP not working. I try:- Change DISABLE: chrome://flags/#hardware-media-key-handling (not work)- Reinstal Spotify (not ...
Hello, my PLAY/PAUSE button not work more, (start in the last Spotify update). The next and previously FN buttons work, just PLAY/STOP not working. I try: - Change DISABLE: chrom...
1263 Views
0 replies
1 likes
PlanPremiumCountryGermanyDeviceDesktop computer / Dell laptopOperating SystemWindows 7 My Question or Issue(App/Program-language is German, as seen in the attached picture.)When I click artists ("Künstler") in my librabry I am not shown the artists t...
Plan Premium Country Germany Device Desktop computer / Dell laptop Operating System Windows 7 My Question or Issue (App/Program-language is German, as seen in the attached pi...
Roadie
1529 Views
4 replies
1 likes
PlanPremiumCountryLithuaniaDevicePC, smartphoneOperating SystemWindows 10, Android 9 My Question or IssueUnable to find an artist, such as "((( O )))" using the Spotify search function.(Example link to artist's profile https://open.spotify.com/artist...
Plan Premium Country Lithuania Device PC, smartphone Operating System Windows 10, Android 9 My Question or Issue Unable to find an artist, such as "((( O )))" using the Spotify searc...
314 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI recently deleted my Facebook account. I did this without disconnecting it from Spotify first. This has probably caused some bug in your back-end systems tha...
Plan Premium Country Netherlands Device Desktop PC Operating System Windows 10 My Question or Issue I recently deleted my Facebook account. I did this without disconnecting it from S...
Spotify Legend
411 Views
1 replies
0 likes
PlanPremiumCountryPhillippinesDeviceDesktopOperating SystemWindows 10 My Question or Issue I've been trying for so long to find a solution to this problem on my Desktop. I've already tried clearing the cache, reinstalling, logging in different accoun...
Plan Premium Country Phillippines Device Desktop Operating System Windows 10 My Question or Issue I've been trying for so long to find a solution to this problem on m...
Spotify Legend
961 Views
5 replies
1 likes
Premium / Germany / Desktop / Win 10Yesterday, a Google-search for "Der Frauenarzt von Bischofsbrück" - a series of humurous short radio dramas from the 80ies - directed me to this page:https://open.spotify.com/album/3XrOFFS2wbqOhgO5hg37Ai Therefore,...
Premium / Germany / Desktop / Win 10 Yesterday, a Google-search for "Der Frauenarzt von Bischofsbrück" - a series of humurous short radio dramas from the 80ies - directed me to this page: https://o...
642 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceDesktop (1.1.19.480.g7d17e3ce)Operating SystemWindows 10 My Question or IssueHas been present for several versions:Have songs queued.Add a new song to queue during an advertisementNew song added plays next, deleting prev...
Plan Free/Premium Country Device Desktop (1.1.19.480.g7d17e3ce) Operating System Windows 10 My Question or Issue Has been present for several versions: Have songs queued. Ad...
Casual Listener
827 Views
1 replies
2 likes
Since the last update, has anyone else had issues with ads getting stuck and not playing, forcing you to restart Spotify? EDIT: I just realized that it is ONE particular ad that keeps freezing up and causing me to have to restart Spotify. It is the K...
Since the last update, has anyone else had issues with ads getting stuck and not playing, forcing you to restart Spotify? EDIT: I just realized that it is ONE particular ad that keeps freezi...
Roadie
795 Views
3 replies
0 likes
PlanPremiumDeviceDesktop (Windows), Phone (OPPO)My Question or IssueI have looked through numerous help topics and all answers do not fix the issue, but I am trying to follow facebook friends. I am currently following some so it used to work.I have t...
Plan Premium Device Desktop (Windows), Phone (OPPO) My Question or Issue I have looked through numerous help topics and all answers do not fix the issue, but I am trying to follow facebook frien...
Roadie
1207 Views
1 replies
0 likes
Plan PremiumCountry Canada Device Desktop Operating System Windows 10 My Question or Issue:when making a classical search, the last update displays only 20 album results, limiting us to what is most popular, preventing us to make a thorough explorati...
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue: when making a classical search, the last update displays only 2...
Casual Listener
648 Views
1 replies
0 likes
PlanPremium CountryUSA DeviceMicrosoft Surface Pro Operating SystemWindows 10 My Question or IssuePodcasts that I listen to are still showing up in my list after I have listed to them. I have the setting to only show unplayed podcasts but there are p...
Plan Premium Country USA Device Microsoft Surface Pro Operating System Windows 10 My Question or Issue Podcasts that I listen to are still showing up in my li...
Casual Listener
1923 Views
1 replies
4 likes
PlanPremiumCountryUSADeviceI have an intel i7-6700k, 16gb of ram, and gtx 1080tiOperating SystemWindows 10 The problem I am having is that I will be listening to Spotify and it will suddenly slow down. I won't be able to search anything, add songs to...
Plan Premium Country USA Device I have an intel i7-6700k, 16gb of ram, and gtx 1080ti Operating System Windows 10 The problem I am having is that I will be listening to Spotif...
Casual Listener
1071 Views
1 replies
0 likes
Merhaba,çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim. çalma listemden çıkarmak istediğim albüm: https://open.spotify.com/playlist/37...
Merhaba, çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim. çalma listemden ...
Roadie
5135 Views
1 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindowsApplication Version1.1.19.480.g7d17e3ce My Question or IssueWhile listening to, for example, my Liked Songs playlist, which is a long-ish playlist, when I click the "Now Playing" album art in the bott...
Plan Premium Country Device PC Operating System Windows Application Version 1.1.19.480.g7d17e3ce My Question or Issue While listening to, for example, my Liked Songs playlis...
Community Legend
2985 Views
7 replies
1 likes
