Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a month ago
Rim4
Gig Goer
69013 Views
79 replies
27 likes

69013 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86384 Views
279 replies
22 likes

86384 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6242 Views
1 replies
6 likes

6242 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146636 Views
0 replies
26 likes
Mac
Windows

146636 Views
0 replies
26 likes

Missing songs in Liked Songs, but only on desktop

PlanPremiumCountryUKDeviceLaptopOperating SystemWindowsMy Question or IssueThe Liked Songs playlist on the Desktop application has not updated to show the additional songs I've added to it using the app on my Android phone over the past 14 days. Navi...

Wilsonhybrid
Newbie
Plan Premium Country UK Device Laptop Operating System Windows My Question or Issue The Liked Songs playlist on the Desktop application has not updated to show the additional songs I've adde...
2019-10-04 7:59:08 PM
2019-10-04 8:02:58 PM
Emilia_8
Community Legend
1310 Views
1 replies
1 likes

1310 Views
1 replies
1 likes

Superuser Contribution Daily Mix Updating and Other Playlist Question

PlanPremiumCountryUSADeviceWindows, iPhone 7, MacBook ProMy Question or IssueA few days ago I realized that I had the ability to download and/or save my Daily Mixes to my Library. I did so without thinking, and am now noticing that they are not live ...

emily_wherever
Casual Listener
Plan Premium Country USA Device Windows, iPhone 7, MacBook Pro My Question or Issue A few days ago I realized that I had the ability to download and/or save my Daily Mixes to my Library. I did...
2019-09-27 12:43:45 AM
2019-10-04 7:34:05 PM
Emilia_8
Community Legend
5494 Views
9 replies
1 likes

5494 Views
9 replies
1 likes

Internal Updater causes bugs

Operating SystemWindows 10 Version 10.0.18362 Build 18362 IssueThe updater that asks the user to restart the app to apply the new version causes bugs. I noticed after reinstalling Spotify, which cleared all the issues I had with the app, the updater ...

DoIEvenMatter
Regular
Operating System Windows 10 Version 10.0.18362 Build 18362 Issue The updater that asks the user to restart the app to apply the new version causes bugs. I noticed after reinstalling S...
2019-10-04 6:56:31 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Can't change icon

I've never had a problem with this before but now I can't change my icon. I'm not really liking my icon and I'd like to change it however when I hover over my icon nothing comes up, I've tried uninstalling and reinstalling but nothing has worked yet ...

8rn3e_c-sqk85
Newbie
I've never had a problem with this before but now I can't change my icon. I'm not really liking my icon and I'd like to change it however when I hover over my icon nothing comes up, I've tried uninst...
2019-10-04 5:40:30 AM
2019-10-04 4:06:22 PM
eltoch
Composer
749 Views
1 replies
1 likes

749 Views
1 replies
1 likes

Playlist link, song's order and different lenght

Family Premium Subscription - Italy - Windows 10Hi everybody, I share my playlists, all of them are done by spotify, with my girlfriend, but, as we share the same link, they are not the same, there's always a difference in the song's order (major pro...

user-removed
Visitor
Family Premium Subscription - Italy - Windows 10 Hi everybody, I share my playlists, all of them are done by spotify, with my girlfriend, but, as we share the same link, they are not the same, the...
2019-10-04 2:18:00 PM
2019-10-04 3:29:42 PM
eltoch
Composer
554 Views
1 replies
0 likes
sharing

554 Views
1 replies
0 likes

Shitty release radar

Does anyone else experience releases in the realease radar playlist that are very unrelevant? I keep seeing releases from artists that I don't even like or listen and music that doesn't match with the music that I actually listen. I am disliking arti...

TimHellegers
Casual Listener
Does anyone else experience releases in the realease radar playlist that are very unrelevant? I keep seeing releases from artists that I don't even like or listen and music that doesn't match with th...
2019-10-04 9:21:51 AM
362 Views
0 replies
1 likes
Release Radar

362 Views
0 replies
1 likes

Poor sound quality

Premium familyUSAHP PCWin 101.1.16.522.g55a4b852 (Microsoft Store version) In the past three days the sound quality has gotten odd. Most of the mix is okay except the lead. Lead being either the vocals or an instrumental lead. It sounds like a very b...

gslayman
Gig Goer
Premium family USA HP PC Win 10 1.1.16.522.g55a4b852 (Microsoft Store version) In the past three days the sound quality has gotten odd. Most of the mix is okay except the lead. Lead bein...
2019-10-03 6:17:19 PM
2019-10-04 4:03:52 AM
gslayman
Gig Goer
1526 Views
2 replies
1 likes
Sound Quality

1526 Views
2 replies
1 likes

BandCamp Downloads not syncing to phone

PlanPremiumCountryUSDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or IssueBandCamp downloads will not sync to phone

realeleclee
Newbie
Plan Premium Country US Device Windows 10 Laptop Operating System Windows 10 My Question or Issue BandCamp downloads will not sync to phone
2019-10-04 3:52:45 AM
422 Views
0 replies
0 likes

422 Views
0 replies
0 likes

Solved!! Some songs don't work.

Hey, my Spotify does not allow me to play some songs. If it was the problem with only one song it would be alright but it's the whole album except for like 2 or 3 songs. Others work properly.

myplaybox
Casual Listener
Hey, my Spotify does not allow me to play some songs. If it was the problem with only one song it would be alright but it's the whole album except for like 2 or 3 songs. Others work properly.
2019-10-04 1:01:34 AM
2019-10-04 1:13:37 AM
Jacob
Community Legend
1455 Views
2 replies
0 likes

1455 Views
2 replies
0 likes

Solved!! Implemented artist page feature not working

PlanPremiumCountryGermanyOperating SystemWindows 10Spotify Version1.1.16.522.g55a4b852My Question or IssueHi,a month ago (2019-09-03) spotify implemented a new feature mentioned in these ideas here & here.Selecting an artist you are following takes y...

user-removed
Visitor
Plan Premium Country Germany Operating System Windows 10 Spotify Version 1.1.16.522.g55a4b852 My Question or Issue Hi, a month ago (2019-09-03) spotify implemented a new feature mentioned i...
2019-10-03 4:01:26 PM
2019-10-03 12:30:27 AM
user-removed
Not applicable
949 Views
2 replies
0 likes

949 Views
2 replies
0 likes

Windows 10 Touchpad gestures not supported anymore

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueI've been using the windows 10 touchpad gestures (for play/pause and skip and go back). Somewhat recently I noticed that these gestures stopped working for the spotify wi...

Wjll
Casual Listener
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I've been using the windows 10 touchpad gestures (for play/pause and skip and go back)...
2019-10-03 11:58:25 PM
748 Views
0 replies
1 likes

748 Views
0 replies
1 likes

Stand alone player skipping

PlanPremiumCountryUSADevice(PC)Operating System(Windows 10) My Question or IssueEvery song skips like a scratched cd or vinyl. Brand new pc and install of spotify player. How can I fix this?

christophersant
Newbie
Plan Premium Country USA Device (PC) Operating System (Windows 10) My Question or Issue Every song skips like a scratched cd or vinyl. Brand new pc and install of spotify playe...
2019-10-03 10:13:14 PM
550 Views
0 replies
0 likes
player
scratched cd
scratched vinyl
skipping
skips

550 Views
0 replies
0 likes

I'm having troubles with the music.

Hello Spotify, I need help with your app.Everytime I play music on your app, the music gets mixed up (because I have it in alphabetical order) so if I play a song for example "4U" by Aero Chord and I transition to the next song, It will play "B.O.B" ...

SoulDestroying
Regular
Hello Spotify, I need help with your app. Everytime I play music on your app, the music gets mixed up (because I have it in alphabetical order) so if I play a song for example "4U" by Aero Chord and...
2019-09-29 11:39:06 AM
2019-10-03 9:44:39 PM
psu256
Casual Listener
589 Views
3 replies
0 likes

589 Views
3 replies
0 likes

SHIFT+arrow behaviour change

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 64-bit My Question or IssueHi, From the last update or two, the behaviour of SHIFT+left/right arrow has changed. It used to skip 5/6 seconds backwards or forwards, but now it is 15 seconds...

whirlrekky
Visitor
Plan Premium Country Australia Device PC Operating System Windows 10 64-bit My Question or Issue Hi, From the last update or two, the behaviour of SHIFT+left...
2019-09-03 9:20:37 AM
2019-10-03 7:09:48 PM
Tonttu
Casual Listener
606 Views
2 replies
2 likes

606 Views
2 replies
2 likes

Podcast not working on desktop and only works on phone app

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 7 Professional My Question or IssueFor the past few months I have been listening to a podcast on spotify on my desktop. I started to notice that the podcast would take a few minutes to load be...

dgpoirier
Newbie
Plan Premium Country USA Device Desktop Operating System Windows 7 Professional My Question or Issue For the past few months I have been listening to a podcast on spotify on my deskt...
2019-04-04 3:12:01 PM
2019-10-03 3:43:54 PM
Whoanelly
Visitor
939 Views
2 replies
2 likes

939 Views
2 replies
2 likes

Superuser Contribution Playlists/Liked Songs/Radio Do Not Work On Windows 10

PlanFreeCountryUnited States of AmericaDeviceDell LaptopOperating SystemWindows 10 My IssueNo songs appear in any playlist I open. All it says is "This playlist is currently empty." My phone does not have this issue, it only occurs on my laptop. This...

HMSNike
Regular
Plan Free Country United States of America Device Dell Laptop Operating System Windows 10 My Issue No songs appear in any playlist I open. All it says is "This playlist is currently ...
2019-09-27 1:11:46 AM
2019-10-03 12:28:19 PM
Peter
Spotify Legend
860 Views
3 replies
1 likes

860 Views
3 replies
1 likes

Title sorting is ignored

PlanPremiumCountryRomaniaDevicePC DesktopOperating SystemWindows 10 My Question or IssueI was listening to music in the default Liked Songs playlist and my songs were sorted in ascending order by title. So the natural flow would be that if I listen t...

AlexMurariu
Visitor
Plan Premium Country Romania Device PC Desktop Operating System Windows 10 My Question or Issue I was listening to music in the default Liked Songs playlist and my songs were sorted ...
2019-10-03 9:46:23 AM
413 Views
0 replies
0 likes

413 Views
0 replies
0 likes

Superuser Contribution Unable to upload profile picture

I am using the Spotify desktop app and I am unable to upload a picture for my profile. Spotify says there is a "change" button that appears on my avatar when I click on my account on the top right, however that button does not appear on mine. It just...

johnb357
Visitor
I am using the Spotify desktop app and I am unable to upload a picture for my profile. Spotify says there is a "change" button that appears on my avatar when I click on my account on the top right, h...
2019-10-03 6:26:03 AM
2019-10-03 7:17:57 AM
Peter
Spotify Legend
1169 Views
1 replies
1 likes

1169 Views
1 replies
1 likes

Spotify for windows wakes pc from sleep

PlanFree/PremiumCountryUnited StatesPlatformPCOperating SystemWindows 10 My Question or IssueMy pc routinely wakes itself from sleep when I put it to sleep with Spotify opened, and I used the last wake command to check and found a Spotify wake timer ...

Bbran
Casual Listener
Plan Free/Premium Country United States Platform PC Operating System Windows 10 My Question or Issue My pc routinely wakes itself from sleep when I put it to sleep with Spotify opene...
2019-10-02 6:06:30 AM
2019-10-03 4:26:37 AM
Bbran
Casual Listener
944 Views
2 replies
3 likes

944 Views
2 replies
3 likes

Local File MP3s upload and are playable but cannot be added to playlist and have no options

PlanPremiumCountryUSADeviceCustom Built Desktop (Intel I7 processor)Operating SystemWindows 10 My Question or IssueI downloaded some songs I bought from an artist on Bandcamp because they (the songs) were not on Spotify. I downloaded them as mp3's an...

agwiaz
Newbie
Plan Premium Country USA Device Custom Built Desktop (Intel I7 processor) Operating System Windows 10 My Question or Issue I downloaded some songs I bought from an artist on Bandcamp...
2019-10-03 1:51:35 AM
682 Views
0 replies
1 likes

682 Views
0 replies
1 likes

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