Playlist image gets rotated

Solved!
Reply

Playlist image gets rotated

avabradley
Casual Listener

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive also tried reinstalling spotify but that didn't help either. 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

IguanaSetup
Community Legend

Hey, @avabradley -

 

Can you try saving the copy of your image and uploading it again?

 

I'll be waiting for your reply 🙂

View solution in original post

7 Replies
Solution!

IguanaSetup
Community Legend

Hey, @avabradley -

 

Can you try saving the copy of your image and uploading it again?

 

I'll be waiting for your reply 🙂

View solution in original post

avabradley
Casual Listener

it worked! thank you!

IguanaSetup
Community Legend

ashh8
Casual Listener

I have the same problem! made a copy and still didnt work!

Katerina
Moderator
Moderator

Hey there @ashh8,

 

Thanks for posting about this here in the Community! 

 

Just to confirm, does the playlist cover look rotated when viewing that playlist on a different device or the web player?

 

If it does and you haven't tried already, we'd recommend performing a clean reinstall of the app on your desktop device by following the steps in this Spotify Answer.

 

If that doesn't do the trick, let us know! We'll be happy to help further.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

ashh8
Casual Listener
it’s rotated on everything

Katerina
Moderator
Moderator

Hey again @ashh8,

 

Thanks for adding that!

 

In this case, it'd be a good idea performing a thorough reinstallation of the app on your desktop device with the steps mentioned above. After that, try uploading the image once more.

 

We'd also recommend making sure that the image you're trying to upload is a .jpeg file, with a maximum file size of 4MB.

 

Keep us posted!

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 
SUGGESTED POSTS