Spotify Error

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Spotify Error

Stovio
Casual Listener

Plan

Free

Country

U.S.

Device

PC

Operating System

Windows 10

My Question or Issue

Certain Songs in the playlist I want to listen to says "Spotify can't play this right now. If you have the file on your computer you can import it." I tried googling for an explanation/answer but cannot find one that works

spotify.PNG
3 Replies

OneByBoo
Rock Star 19
Rock Star 19

Hi there @Stovio,

thanks for reaching out about this !

 

Normally, when a user is getting an error saying "Can't play this right now" it happens due to connection issues.

 

What i would like you to try is to have your account tested on different internet connection with a different device (unless you're using a laptop and can test it somewhere else).

 

Let me know how it goes 🙂

OneByBooRock Star 19
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Note: I'm not a Spotify employee.

Stovio
Casual Listener

well I restarted Wi-Fi and checked internet speeds. All seemed to be normal. I tried it on my phone but it just didn't seem to work. I guess i'll just have to deal with it then. Every other song seems to work except for a couple of songs on that playlist so oh well.

Loxer
Rock Star 17
Rock Star 17

Hey @Stovio, welcome to the Community.

Hope you're doing great!

Those greyed out songs seem to be local files. Is that playlist yours?

If so just turn on Local files from the Spotify settings.

 

Hope it helps 🙂

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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