Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83115 Views

40 replies

68 likes

  • 83115 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788540 Views

503 replies

64 likes

  • 788540 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21950 Views

22 replies

6 likes

  • 21950 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
  • 0 replies
  • 4 likes

Çalma listesi silinmiyor

Merhaba,çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim. çalma listemden çıkarmak istediğim albüm: https://open.spotify.com/playlist/37...

Visitor

Merhaba, çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim.   çalma listemden ...

OneByBoo

Roadie

5171 Views

1 replies

0 likes

  • 5171 Views
  • 1 replies
  • 0 likes

Now Playing album art does not take me to the song that is being played

PlanPremiumCountry DevicePCOperating SystemWindowsApplication Version1.1.19.480.g7d17e3ce My Question or IssueWhile listening to, for example, my Liked Songs playlist, which is a long-ish playlist, when I click the "Now Playing" album art in the bott...

Music Fan

Plan Premium Country   Device PC Operating System Windows Application Version 1.1.19.480.g7d17e3ce   My Question or Issue While listening to, for example, my Liked Songs playlis...

Sebasty

Community Legend

3002 Views

7 replies

1 likes

Now playing
  • 3002 Views
  • 7 replies
  • 1 likes

"Now Playing' not updating on Windows 10 - with Sonos

PlanPremiumCountrySweden DeviceSurface Laptop 2Operating SystemWindows 10 My Question or Issue"Now Playing' showing on Windows 10 lock-screen works fine listening on local speakers / Bluetooth headset But - it´s not updating songs when choosing to mo...

Newbie

Plan Premium Country Sweden   Device Surface Laptop 2 Operating System Windows 10   My Question or Issue "Now Playing' showing on Windows 10 lock-screen works fine listening on l...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

When 3.5 jack is plugged in

When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another. I have been using it this way for over a year with no problems. Now today its a problem. With the plug out ...

Visitor

  When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another.  I have been using it this way for over a y...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

Solved!! Login error from pc

I have premium, I am currently using this free account to post as I cannot login!Login Error: There is an error in logging you into this application. Please try again later.

Visitor

  I have premium, I am currently using this free account to post as I cannot login! Login Error: There is an error in logging you into this application. Please try again later.

OneByBoo

Roadie

1002 Views

1 replies

0 likes

  • 1002 Views
  • 1 replies
  • 0 likes

Volume Knob Not Adjusting Volumn of Remote Device

Plan: PremiumCountry: USADevice: DesktopOperating System: Windows 10Remote Device: Amazon Echo When I adjust the volume using my volume knob on the dell keyboard it shows that the volume is going up and down in the Spotify popup window. However the v...

Newbie

Plan: Premium Country: USA Device: Desktop Operating System: Windows 10 Remote Device: Amazon Echo   When I adjust the volume using my volume knob on the dell keyboard it shows that th...

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unliking a song from an album no longer removes that specific one

Was this feature removed?I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly functional asset?

Casual Listener

Was this feature removed? I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly ...

Katerina

Spotify Legend

2947 Views

5 replies

2 likes

  • 2947 Views
  • 5 replies
  • 2 likes

Profile Picture Won't Change

PlanPremiumCountryCanadaDeviceCustom Built Windows 10 PCOperating SystemWindows 10 My Question or IssueIm trying to update my profile picture, after I change the picture it puts it on my profile like it should then when I go to another playlist or re...

Casual Listener

Plan Premium Country Canada Device Custom Built Windows 10 PC Operating System Windows 10   My Question or Issue Im trying to update my profile picture, after I change the picture it p...

McZarya

Casual Listener

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

Can't skip songs using keyboard keys, using Spotify app on laptop

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it on Chrome or Safari. So I will be working on a coll...

Visitor

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it ...

2319 Views

0 replies

1 likes

can't skip songs using keyboard keys
can't skip songs with app running in background
  • 2319 Views
  • 0 replies
  • 1 likes

Windows Hybrid Tablet/Laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have all my "local Files" saved on an Android tablet which spotify doesn't recogn...

Community Legend

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I curre...

728 Views

0 replies

0 likes

Hybrid
laptop
tablet
  • 728 Views
  • 0 replies
  • 0 likes

Volume keeps jumping down to near zero

PlanPremiumCountryUKDeviceDell Vostro laptopOperating SystemWindows 10 My Question or IssueHaving a maddening issue where I'll be playing music on the Windows desktop version of the app, and the slider will suddenly jump to a level of around 10-15% w...

Newbie

Plan Premium Country UK Device Dell Vostro laptop Operating System Windows 10   My Question or Issue Having a maddening issue where I'll be playing music on the Windows desktop version...

623 Views

0 replies

1 likes

  • 623 Views
  • 0 replies
  • 1 likes

*snip*

PlanFree/PremiumCountryMéxico DeviceLaptopOperating SystemWindows 7 My Question or IssueEn spotify de pc mas especifico en windows 7 en la sección de canciones que te gustan no me aparece nada de mis canciones que tengo solo me aparece (Aquí aparecer...

Newbie

Plan Free/Premium Country México   Device Laptop Operating System Windows 7   My Question or Issue En spotify de pc mas especifico en windows 7 en la sección de canciones que te ...

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ops, errors have occurred. refresh

Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing... the same error on all the browsers, like opera, ch...

Casual Listener

Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing......

wavester22

Casual Listener

1076 Views

2 replies

0 likes

  • 1076 Views
  • 2 replies
  • 0 likes

Bring back the dislike button

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK.or I'll be cancelling my premium membership.

Casual Listener

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK. or I'll be cancelling...

563 Views

0 replies

2 likes

  • 563 Views
  • 0 replies
  • 2 likes

Spotify Free tier fails to play ads and then resume music on Windows 10 app

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reopen it to get it to play then resume music. PlanFree...

Visitor

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reop...

533 Views

0 replies

1 likes

  • 533 Views
  • 0 replies
  • 1 likes

Is there still no way to download podcasts on desktop windows?

I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcasts so I can listen to them offline. It should be the...

Casual Listener

I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcast...

605 Views

0 replies

0 likes

Offline Access
Podcast Episides
  • 605 Views
  • 0 replies
  • 0 likes

Solved!! No sound from desktop app

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueI get no sound from the desktop app, sometimes when I have recently started the app I get a millisecond of sound when I play a song, but then it goes silent. It then ...

Casual Listener

Plan Premium Country Sweden Device Desktop Operating System Windows 10   My Question or Issue I get no sound from the desktop app, sometimes when I have recently started the app I get ...

OneByBoo

Roadie

1228 Views

3 replies

0 likes

  • 1228 Views
  • 3 replies
  • 0 likes

Friend Activity Not Showing Non-Facebook Users

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 and mac My Question or IssueThis was working a few weeks ago, but it seems like all my friends who don't have a Facebook account are no longer showing up in my Friend Feed. Those who are sy...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10 and mac   My Question or Issue This was working a few weeks ago, but it seems like all my friends who don't ...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Sound gets boosted to max suddenly

PlanFree/PremiumCountry DeviceAndroidOperating SystemWin10 My Question or IssueBecause my phone randomly connects with spotify, the sound gets boosted to max on my pc randomly. Does anyone know how to fix this?

Visitor

Plan Free/Premium Country   Device Android Operating System Win10   My Question or Issue Because my phone randomly connects with spotify, the sound gets boosted to max on my pc ra...

Sebasty

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Message "Spotify can't play this right now" for ALL the songs in the catalog.

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueIn the last days I can't listen either through the desktop app or through the web player ANY songs in the catalog. When I click the play button I get this message: "Sp...

Visitor

Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue In the last days I can't listen either through the desktop app or through the web play...

Sebasty

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes