Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81127 Views

40 replies

68 likes

  • 81127 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776409 Views

503 replies

64 likes

  • 776409 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18153 Views

19 replies

5 likes

  • 18153 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

  • 2800 Views
  • 0 replies
  • 4 likes

"Now Playing' not updating on Windows 10 - with Sonos

PlanPremiumCountrySweden DeviceSurface Laptop 2Operating SystemWindows 10 My Question or Issue"Now Playing' showing on Windows 10 lock-screen works fine listening on local speakers / Bluetooth headset But - it´s not updating songs when choosing to mo...

Newbie

Plan Premium Country Sweden   Device Surface Laptop 2 Operating System Windows 10   My Question or Issue "Now Playing' showing on Windows 10 lock-screen works fine listening on l...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

When 3.5 jack is plugged in

When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another. I have been using it this way for over a year with no problems. Now today its a problem. With the plug out ...

Visitor

  When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another.  I have been using it this way for over a y...

599 Views

0 replies

0 likes

  • 599 Views
  • 0 replies
  • 0 likes

Solved!! Login error from pc

I have premium, I am currently using this free account to post as I cannot login!Login Error: There is an error in logging you into this application. Please try again later.

Visitor

  I have premium, I am currently using this free account to post as I cannot login! Login Error: There is an error in logging you into this application. Please try again later.

OneByBoo

Roadie

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Volume Knob Not Adjusting Volumn of Remote Device

Plan: PremiumCountry: USADevice: DesktopOperating System: Windows 10Remote Device: Amazon Echo When I adjust the volume using my volume knob on the dell keyboard it shows that the volume is going up and down in the Spotify popup window. However the v...

Newbie

Plan: Premium Country: USA Device: Desktop Operating System: Windows 10 Remote Device: Amazon Echo   When I adjust the volume using my volume knob on the dell keyboard it shows that th...

599 Views

0 replies

0 likes

  • 599 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unliking a song from an album no longer removes that specific one

Was this feature removed?I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly functional asset?

Casual Listener

Was this feature removed? I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly ...

Katerina

Spotify Legend

2925 Views

5 replies

2 likes

  • 2925 Views
  • 5 replies
  • 2 likes

Profile Picture Won't Change

PlanPremiumCountryCanadaDeviceCustom Built Windows 10 PCOperating SystemWindows 10 My Question or IssueIm trying to update my profile picture, after I change the picture it puts it on my profile like it should then when I go to another playlist or re...

Casual Listener

Plan Premium Country Canada Device Custom Built Windows 10 PC Operating System Windows 10   My Question or Issue Im trying to update my profile picture, after I change the picture it p...

McZarya

Casual Listener

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes

Can't skip songs using keyboard keys, using Spotify app on laptop

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it on Chrome or Safari. So I will be working on a coll...

Visitor

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it ...

2305 Views

0 replies

1 likes

can't skip songs using keyboard keys
can't skip songs with app running in background
  • 2305 Views
  • 0 replies
  • 1 likes

Windows Hybrid Tablet/Laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have all my "local Files" saved on an Android tablet which spotify doesn't recogn...

Community Legend

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I curre...

727 Views

0 replies

0 likes

Hybrid
laptop
tablet
  • 727 Views
  • 0 replies
  • 0 likes

Volume keeps jumping down to near zero

PlanPremiumCountryUKDeviceDell Vostro laptopOperating SystemWindows 10 My Question or IssueHaving a maddening issue where I'll be playing music on the Windows desktop version of the app, and the slider will suddenly jump to a level of around 10-15% w...

Newbie

Plan Premium Country UK Device Dell Vostro laptop Operating System Windows 10   My Question or Issue Having a maddening issue where I'll be playing music on the Windows desktop version...

618 Views

0 replies

1 likes

  • 618 Views
  • 0 replies
  • 1 likes

*snip*

PlanFree/PremiumCountryMéxico DeviceLaptopOperating SystemWindows 7 My Question or IssueEn spotify de pc mas especifico en windows 7 en la sección de canciones que te gustan no me aparece nada de mis canciones que tengo solo me aparece (Aquí aparecer...

Newbie

Plan Free/Premium Country México   Device Laptop Operating System Windows 7   My Question or Issue En spotify de pc mas especifico en windows 7 en la sección de canciones que te ...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ops, errors have occurred. refresh

Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing... the same error on all the browsers, like opera, ch...

Casual Listener

Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing......

wavester22

Casual Listener

1068 Views

2 replies

0 likes

  • 1068 Views
  • 2 replies
  • 0 likes

Bring back the dislike button

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK.or I'll be cancelling my premium membership.

Casual Listener

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK. or I'll be cancelling...

561 Views

0 replies

2 likes

  • 561 Views
  • 0 replies
  • 2 likes

Spotify Free tier fails to play ads and then resume music on Windows 10 app

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reopen it to get it to play then resume music. PlanFree...

Visitor

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reop...

529 Views

0 replies

1 likes

  • 529 Views
  • 0 replies
  • 1 likes

Is there still no way to download podcasts on desktop windows?

I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcasts so I can listen to them offline. It should be the...

Casual Listener

I've been using Spotify premium for years and I like listening to podcasts as well as music, but while there is a way to download music for offline listening, I've not found a way to download podcast...

603 Views

0 replies

0 likes

Offline Access
Podcast Episides
  • 603 Views
  • 0 replies
  • 0 likes

Solved!! No sound from desktop app

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueI get no sound from the desktop app, sometimes when I have recently started the app I get a millisecond of sound when I play a song, but then it goes silent. It then ...

Casual Listener

Plan Premium Country Sweden Device Desktop Operating System Windows 10   My Question or Issue I get no sound from the desktop app, sometimes when I have recently started the app I get ...

OneByBoo

Roadie

1215 Views

3 replies

0 likes

  • 1215 Views
  • 3 replies
  • 0 likes

Friend Activity Not Showing Non-Facebook Users

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 and mac My Question or IssueThis was working a few weeks ago, but it seems like all my friends who don't have a Facebook account are no longer showing up in my Friend Feed. Those who are sy...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10 and mac   My Question or Issue This was working a few weeks ago, but it seems like all my friends who don't ...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Sound gets boosted to max suddenly

PlanFree/PremiumCountry DeviceAndroidOperating SystemWin10 My Question or IssueBecause my phone randomly connects with spotify, the sound gets boosted to max on my pc randomly. Does anyone know how to fix this?

Visitor

Plan Free/Premium Country   Device Android Operating System Win10   My Question or Issue Because my phone randomly connects with spotify, the sound gets boosted to max on my pc ra...

Sebasty

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Message "Spotify can't play this right now" for ALL the songs in the catalog.

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueIn the last days I can't listen either through the desktop app or through the web player ANY songs in the catalog. When I click the play button I get this message: "Sp...

Visitor

Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue In the last days I can't listen either through the desktop app or through the web play...

Sebasty

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Spotify crashing my computer

PlanFreeDevicePCOperating SystemWindows 10Version1.1.17.543.geb9254e9 (Microsoft Store)My Question or IssueSpotify crashes my computer, when spotify has been idle in the background for a longer time or when I try to close it, CPU/RAM usage of the app...

Regular

Plan Free Device PC Operating System Windows 10 Version 1.1.17.543.geb9254e9 (Microsoft Store) My Question or Issue Spotify crashes my computer, when spotify has been idle in the background ...

Beachkiwi

Casual Listener

3264 Views

8 replies

1 likes

  • 3264 Views
  • 8 replies
  • 1 likes

Spotify freezes my PC

PlanFreeCountryLithuaniaDeviceIntel(R) Celeron(R) CPU G1620 @ 2.70GHz, 2700 Mhz, 2 Core(s), 2 Logical Processor(s)Operating SystemMicrosoft Windows 10 ProMy Question or IssueWith both the Spotify program or app on, my PC often completely freezes my P...

Newbie

  Plan Free Country Lithuania Device Intel(R) Celeron(R) CPU G1620 @ 2.70GHz, 2700 Mhz, 2 Core(s), 2 Logical Processor(s) Operating System Microsoft Windows 10 Pro My Question or Issue ...

Beachkiwi

Casual Listener

5838 Views

3 replies

1 likes

  • 5838 Views
  • 3 replies
  • 1 likes