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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84103 Views

40 replies

68 likes

  • 84103 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797733 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24430 Views

26 replies

7 likes

  • 24430 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3095 Views

0 replies

4 likes

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  • 0 replies
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Ads getting stuck since last update

Since the last update, has anyone else had issues with ads getting stuck and not playing, forcing you to restart Spotify? EDIT: I just realized that it is ONE particular ad that keeps freezing up and causing me to have to restart Spotify. It is the K...

Roadie

Since the last update, has anyone else had issues with ads getting stuck and not playing, forcing you to restart Spotify?   EDIT: I just realized that it is ONE particular ad that keeps freezi...

Raven1111

Roadie

810 Views

3 replies

0 likes

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"Sorry, we couldn't load friends to follow" error

PlanPremiumDeviceDesktop (Windows), Phone (OPPO)My Question or IssueI have looked through numerous help topics and all answers do not fix the issue, but I am trying to follow facebook friends. I am currently following some so it used to work.I have t...

Visitor

Plan Premium Device Desktop (Windows), Phone (OPPO) My Question or Issue I have looked through numerous help topics and all answers do not fix the issue, but I am trying to follow facebook frien...

OneByBoo

Roadie

1215 Views

1 replies

0 likes

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displaying all albums

Plan PremiumCountry Canada Device Desktop Operating System Windows 10 My Question or Issue:when making a classical search, the last update displays only 20 album results, limiting us to what is most popular, preventing us to make a thorough explorati...

Casual Listener

  Plan Premium Country Canada   Device Desktop   Operating System Windows 10   My Question or Issue: when making a classical search, the last update displays only 2...

ricvac

Casual Listener

661 Views

1 replies

0 likes

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  • 1 replies
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Podcast Playlist Showing Played Episodes When Filtered to Only Show Unplayed

PlanPremium CountryUSA DeviceMicrosoft Surface Pro Operating SystemWindows 10 My Question or IssuePodcasts that I listen to are still showing up in my list after I have listed to them. I have the setting to only show unplayed podcasts but there are p...

Visitor

Plan Premium   Country USA   Device Microsoft Surface Pro   Operating System Windows 10   My Question or Issue Podcasts that I listen to are still showing up in my li...

michele_langa

Casual Listener

1930 Views

1 replies

4 likes

  • 1930 Views
  • 1 replies
  • 4 likes

Spotify is unresponsive and using too much of my CPU

PlanPremiumCountryUSADeviceI have an intel i7-6700k, 16gb of ram, and gtx 1080tiOperating SystemWindows 10 The problem I am having is that I will be listening to Spotify and it will suddenly slow down. I won't be able to search anything, add songs to...

Casual Listener

  Plan Premium Country USA Device I have an intel i7-6700k, 16gb of ram, and gtx 1080ti Operating System Windows 10   The problem I am having is that I will be listening to Spotif...

radbrad1227

Casual Listener

1077 Views

1 replies

0 likes

broke
Desktop
Lag
laggy
slow
unresponsive
Using all my CPU
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Çalma listesi silinmiyor

Merhaba,çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim. çalma listemden çıkarmak istediğim albüm: https://open.spotify.com/playlist/37...

Visitor

Merhaba, çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim.   çalma listemden ...

OneByBoo

Roadie

5181 Views

1 replies

0 likes

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  • 1 replies
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Now Playing album art does not take me to the song that is being played

PlanPremiumCountry DevicePCOperating SystemWindowsApplication Version1.1.19.480.g7d17e3ce My Question or IssueWhile listening to, for example, my Liked Songs playlist, which is a long-ish playlist, when I click the "Now Playing" album art in the bott...

Music Fan

Plan Premium Country   Device PC Operating System Windows Application Version 1.1.19.480.g7d17e3ce   My Question or Issue While listening to, for example, my Liked Songs playlis...

Sebasty

Community Legend

3010 Views

7 replies

1 likes

Now playing
  • 3010 Views
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  • 1 likes

"Now Playing' not updating on Windows 10 - with Sonos

PlanPremiumCountrySweden DeviceSurface Laptop 2Operating SystemWindows 10 My Question or Issue"Now Playing' showing on Windows 10 lock-screen works fine listening on local speakers / Bluetooth headset But - it´s not updating songs when choosing to mo...

Newbie

Plan Premium Country Sweden   Device Surface Laptop 2 Operating System Windows 10   My Question or Issue "Now Playing' showing on Windows 10 lock-screen works fine listening on l...

493 Views

0 replies

0 likes

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When 3.5 jack is plugged in

When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another. I have been using it this way for over a year with no problems. Now today its a problem. With the plug out ...

Visitor

  When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another.  I have been using it this way for over a y...

602 Views

0 replies

0 likes

  • 602 Views
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  • 0 likes

Solved!! Login error from pc

I have premium, I am currently using this free account to post as I cannot login!Login Error: There is an error in logging you into this application. Please try again later.

Visitor

  I have premium, I am currently using this free account to post as I cannot login! Login Error: There is an error in logging you into this application. Please try again later.

OneByBoo

Roadie

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

Volume Knob Not Adjusting Volumn of Remote Device

Plan: PremiumCountry: USADevice: DesktopOperating System: Windows 10Remote Device: Amazon Echo When I adjust the volume using my volume knob on the dell keyboard it shows that the volume is going up and down in the Spotify popup window. However the v...

Newbie

Plan: Premium Country: USA Device: Desktop Operating System: Windows 10 Remote Device: Amazon Echo   When I adjust the volume using my volume knob on the dell keyboard it shows that th...

604 Views

0 replies

0 likes

  • 604 Views
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Superuser Contribution Unliking a song from an album no longer removes that specific one

Was this feature removed?I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly functional asset?

Casual Listener

Was this feature removed? I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly ...

Katerina

Spotify Legend

2951 Views

5 replies

2 likes

  • 2951 Views
  • 5 replies
  • 2 likes

Profile Picture Won't Change

PlanPremiumCountryCanadaDeviceCustom Built Windows 10 PCOperating SystemWindows 10 My Question or IssueIm trying to update my profile picture, after I change the picture it puts it on my profile like it should then when I go to another playlist or re...

Casual Listener

Plan Premium Country Canada Device Custom Built Windows 10 PC Operating System Windows 10   My Question or Issue Im trying to update my profile picture, after I change the picture it p...

McZarya

Casual Listener

985 Views

1 replies

0 likes

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  • 1 replies
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Can't skip songs using keyboard keys, using Spotify app on laptop

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it on Chrome or Safari. So I will be working on a coll...

Visitor

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it ...

2320 Views

0 replies

1 likes

can't skip songs using keyboard keys
can't skip songs with app running in background
  • 2320 Views
  • 0 replies
  • 1 likes

Windows Hybrid Tablet/Laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have all my "local Files" saved on an Android tablet which spotify doesn't recogn...

Community Legend

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I curre...

729 Views

0 replies

0 likes

Hybrid
laptop
tablet
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  • 0 replies
  • 0 likes

Volume keeps jumping down to near zero

PlanPremiumCountryUKDeviceDell Vostro laptopOperating SystemWindows 10 My Question or IssueHaving a maddening issue where I'll be playing music on the Windows desktop version of the app, and the slider will suddenly jump to a level of around 10-15% w...

Newbie

Plan Premium Country UK Device Dell Vostro laptop Operating System Windows 10   My Question or Issue Having a maddening issue where I'll be playing music on the Windows desktop version...

625 Views

0 replies

1 likes

  • 625 Views
  • 0 replies
  • 1 likes

*snip*

PlanFree/PremiumCountryMéxico DeviceLaptopOperating SystemWindows 7 My Question or IssueEn spotify de pc mas especifico en windows 7 en la sección de canciones que te gustan no me aparece nada de mis canciones que tengo solo me aparece (Aquí aparecer...

Newbie

Plan Free/Premium Country México   Device Laptop Operating System Windows 7   My Question or Issue En spotify de pc mas especifico en windows 7 en la sección de canciones que te ...

628 Views

0 replies

0 likes

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Superuser Contribution Ops, errors have occurred. refresh

Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing... the same error on all the browsers, like opera, ch...

Casual Listener

Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing......

wavester22

Casual Listener

1082 Views

2 replies

0 likes

  • 1082 Views
  • 2 replies
  • 0 likes

Bring back the dislike button

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK.or I'll be cancelling my premium membership.

Casual Listener

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK. or I'll be cancelling...

564 Views

0 replies

2 likes

  • 564 Views
  • 0 replies
  • 2 likes

Spotify Free tier fails to play ads and then resume music on Windows 10 app

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reopen it to get it to play then resume music. PlanFree...

Visitor

Spotify Free tier fails to play ads and then resume music on Windows 10 app. It doesn't happen every time, but the ad wont play so music wont continue, and then you have to close out the app and reop...

536 Views

0 replies

1 likes

  • 536 Views
  • 0 replies
  • 1 likes