Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11903 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1392 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
3451 Views
39 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremium Hi everyone,i am looking for an alarm working with spotify but doesn't have to be connected to a phone or computer to launch spotify, if somebody have any idea ? Thanks
Plan Premium Hi everyone, i am looking for an alarm working with spotify but doesn't have to be connected to a phone or computer to launch spotify, if somebody have any idea ? Thanks &nbs...
Casual Listener
722 Views
2 replies
0 likes
PlanPremiumDevice(iPhone 6S, Desktop PC)Operating System(Windows 10,IOS13.3) My Question or IssueHey!I used to have 1 big playlist and it would happen all the time that songs that I DO listen to, but I dont want to add to my playlist would suddenly a...
Plan Premium Device (iPhone 6S, Desktop PC) Operating System (Windows 10,IOS13.3) My Question or Issue Hey! I used to have 1 big playlist and it would happen all the time that songs t...
Composer
495 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePC LaptopOperating SystemWin 10 My Question or IssueI'm trying to find out why the left sidebar can only expand when Spotify is fully open? It used to be that I could keep Spotify to only taking up half the screen and still...
Plan Premium Country USA Device PC Laptop Operating System Win 10 My Question or Issue I'm trying to find out why the left sidebar can only expand when Spotify is fully open?...
Spotify Legend
4739 Views
9 replies
2 likes
PlanFreeCountryUSA DeviceDell LaptopOperating SystemWindows 7 My Question or Issue Whenever I try to do Spotify Wrapped it always says "Hmm something is not working so sorry about that..." and I've tried on other devices but its the same thing. Could...
Plan Free Country USA Device Dell Laptop Operating System Windows 7 My Question or Issue Whenever I try to do Spotify Wrapped it always says "Hmm something is n...
Spotify Legend
1561 Views
3 replies
0 likes
I went out today and my phone had some 2019 year wrap story you made for me. I want to be able to see this on my desktop computer please.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android...
I went out today and my phone had some 2019 year wrap story you made for me. I want to be able to see this on my desktop computer please. Plan Free/Premium Country Device (iPhone ...
Visitor
1633 Views
1 replies
0 likes
Hi Spotify folks. I'm on the free plan in Japan, which gives me a time limited 15 hours of music per month on my windows desktop. For the last few months I've been getting a warning that I'm up to the 15 hour limit when I've only listened to it for l...
Hi Spotify folks. I'm on the free plan in Japan, which gives me a time limited 15 hours of music per month on my windows desktop. For the last few months I've been getting a warning that I'm...
Roadie
5467 Views
3 replies
1 likes
PlanFreeCountryUS DevicePCOperating SystemWindows 10 My Question or IssueHi.I try to watch the videos by the Browse option. It doesn't work. All other options (podcasts, playlists etc) work. I tried to reinstall the app, log in and out, reconnecting ...
Plan Free Country US Device PC Operating System Windows 10 My Question or Issue Hi. I try to watch the videos by the Browse option. It doesn't work. All other options (podca...
Roadie
1449 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceDesktop/LaptopOperating SystemWindows 10 My Question or IssueWhen there is no sound device connected or enabled via Windows, Spotify app will cycle through songs as fast as it can load them burning through data. Scenario, li...
Plan Premium Country US Device Desktop/Laptop Operating System Windows 10 My Question or Issue When there is no sound device connected or enabled via Windows, Spotify app...
964 Views
0 replies
0 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello,I've created a very long playlist (290 hours) for the purpose of not having repeating songs over a long period of time.But I can't press play on that playlist, ever...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Hello, I've created a very long playlist (290 hours) for the purpose of not having repeating ...
1057 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceWindows Desktop PCOperating SystemWindows 10 My Question or IssueNew podcasts do not appear automatically in the Windows app. If I look on my phone, I see new podcasts, however they are not visible on my PC. If I ...
Plan Premium Country United States Device Windows Desktop PC Operating System Windows 10 My Question or Issue New podcasts do not appear automatically in the Windows app. If I l...
968 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueThis has happened a few times before, but now for several days it seems like my spotify on my desktop is not connected to anything. I can play some songs, bu...
Plan Premium Country Sweden Device Desktop computer Operating System Windows 10 My Question or Issue This has happened a few times before, but now for several days it seems l...
Spotify Legend
1373 Views
4 replies
0 likes
PlanPremiumCountryBulgaria Operating SystemWindows 10 My Question or IssueWhile I'm listening everything is interrupted by "Listening on (e.g. Sylvia's iPhone)" See attached image. This appears and interrupts my music. It also fills my "Recently play...
Plan Premium Country Bulgaria Operating System Windows 10 My Question or Issue While I'm listening everything is interrupted by "Listening on (e.g. Sylvia's iPhone)" See ...
Spotify Legend
806 Views
2 replies
0 likes
I'm listening to Spotify on Windows 10, and in the middle of the song it randomly connects other people's iPhones and computers. It changes the devices in like every 3 minutes. I already tried to change my password just in case, it didn't help. Pleas...
I'm listening to Spotify on Windows 10, and in the middle of the song it randomly connects other people's iPhones and computers. It changes the devices in like every 3 minutes. I already tried to cha...
Spotify Legend
1050 Views
2 replies
1 likes
PlanPremiumCountryUnited KingdomDevice(note 9, aspire acer laptop, ps4 pro)Operating System(Android pie, Windows 10, Playstation) My Question or Issueokay so i have noticed that if you put a playlist on shuffle then add songs to a queue it really mes...
Plan Premium Country United Kingdom Device (note 9, aspire acer laptop, ps4 pro) Operating System (Android pie, Windows 10, Playstation) My Question or Issue okay so i have noti...
Spotify Legend
1341 Views
1 replies
1 likes
PlanFreeDevicehp laptopOperating SystemWindows 7desktop client version 1.1.19.480.g7d17e3ce Hi. please tell me if anybody knows how to figure that annoying issueSpotify desktop upgrades to version 1.1.19.480.g7d17e3ce (win 7) and since that every tim...
Plan Free Device hp laptop Operating System Windows 7 desktop client version 1.1.19.480.g7d17e3ce Hi. please tell me if anybody knows how to figure that annoying issue Sp...
Spotify Legend
1052 Views
2 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10 64 bit My Question or IssueGetting error code:4 ; no internet connection detected when online. -Tried changing the DNS - Spotify is not on any of my firewall lists. It is on the unrestricted list....
Plan Premium Country Device PC Operating System Windows 10 64 bit My Question or Issue Getting error code:4 ; no internet connection detected when online. -Tried changi...
Roadie
1136 Views
3 replies
0 likes
I have a Windows 10 with the Microsoft Store version of Spotify installed, and I can't uninstall it. It appears in the Windows' "Add and remove programs" list, but clicking Uninstall only makes it disappear from the list, and when you click the Deskt...
I have a Windows 10 with the Microsoft Store version of Spotify installed, and I can't uninstall it. It appears in the Windows' "Add and remove programs" list, but clicking Uninstall only makes it di...
Casual Listener
5267 Views
1 replies
0 likes
PlanPremiumCountryUnited StateDeviceDesktopOperating SystemWindows My Question or IssueI had started up my computer and I had received an odd error message. I had never seen this before. I know I don't have a virus so there must be some kind of bug o...
Plan Premium Country United State Device Desktop Operating System Windows My Question or Issue I had started up my computer and I had received an odd error message. I had never seen ...
Composer
840 Views
1 replies
0 likes
PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out it disappears. i've tried on other computers and i can't update, always dissa...
Plan Free Country Brazil Device Desktop Operating System Windows 10 My Question or Issue cant change the profile picture on spotfy, it doesn't update when i try and when i log out i...
Regular
872 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceX55UBOperating SystemWindows 10 When I upload the profile photo, spotify simply doesn't update.
Plan Premium Country Brazil Device X55UB Operating System Windows 10 When I upload the profile photo, spotify simply doesn't update.
Regular
838 Views
2 replies
0 likes
