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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83905 Views

40 replies

68 likes

  • 83905 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795796 Views

505 replies

64 likes

  • 795796 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23955 Views

25 replies

7 likes

  • 23955 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3063 Views

0 replies

4 likes

  • 3063 Views
  • 0 replies
  • 4 likes

Friend Activity Not Showing Non-Facebook Users

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 and mac My Question or IssueThis was working a few weeks ago, but it seems like all my friends who don't have a Facebook account are no longer showing up in my Friend Feed. Those who are sy...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10 and mac   My Question or Issue This was working a few weeks ago, but it seems like all my friends who don't ...

477 Views

0 replies

0 likes

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Sound gets boosted to max suddenly

PlanFree/PremiumCountry DeviceAndroidOperating SystemWin10 My Question or IssueBecause my phone randomly connects with spotify, the sound gets boosted to max on my pc randomly. Does anyone know how to fix this?

Visitor

Plan Free/Premium Country   Device Android Operating System Win10   My Question or Issue Because my phone randomly connects with spotify, the sound gets boosted to max on my pc ra...

Sebasty

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Message "Spotify can't play this right now" for ALL the songs in the catalog.

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueIn the last days I can't listen either through the desktop app or through the web player ANY songs in the catalog. When I click the play button I get this message: "Sp...

Visitor

Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue In the last days I can't listen either through the desktop app or through the web play...

Sebasty

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Spotify crashing my computer

PlanFreeDevicePCOperating SystemWindows 10Version1.1.17.543.geb9254e9 (Microsoft Store)My Question or IssueSpotify crashes my computer, when spotify has been idle in the background for a longer time or when I try to close it, CPU/RAM usage of the app...

Regular

Plan Free Device PC Operating System Windows 10 Version 1.1.17.543.geb9254e9 (Microsoft Store) My Question or Issue Spotify crashes my computer, when spotify has been idle in the background ...

Beachkiwi

Casual Listener

3287 Views

8 replies

1 likes

  • 3287 Views
  • 8 replies
  • 1 likes

Spotify freezes my PC

PlanFreeCountryLithuaniaDeviceIntel(R) Celeron(R) CPU G1620 @ 2.70GHz, 2700 Mhz, 2 Core(s), 2 Logical Processor(s)Operating SystemMicrosoft Windows 10 ProMy Question or IssueWith both the Spotify program or app on, my PC often completely freezes my P...

Newbie

  Plan Free Country Lithuania Device Intel(R) Celeron(R) CPU G1620 @ 2.70GHz, 2700 Mhz, 2 Core(s), 2 Logical Processor(s) Operating System Microsoft Windows 10 Pro My Question or Issue ...

Beachkiwi

Casual Listener

5876 Views

3 replies

1 likes

  • 5876 Views
  • 3 replies
  • 1 likes

Spotify keeps crashing my computer.

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have tried to uninstall and reinstall Spotify through both the direct EXE and the Windows store about 15 times, every time I have used programs like Revo ...

Visitor

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue I have tried to uninstall and reinstall Spotify through both the direct EXE and ...

Beachkiwi

Casual Listener

961 Views

2 replies

0 likes

  • 961 Views
  • 2 replies
  • 0 likes

Minimize/maximize and close Bar

PlanPremiumCountrySaudi ArabiaDevicePCOperating SystemWindows 10 My IssueMinimize/maximize and close bar is not in the correct order in Spotify Arabic Ver. I'm hoping it will get fixed in future update.

Visitor

Plan Premium Country Saudi Arabia Device PC Operating System Windows 10   My Issue Minimize/maximize and close bar is not in the correct order in Spotify Arabic Ver.    ...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Netflix app and Spotify desktop not working together

PlanPremiumCountryUSADeviceWindows 10 Laptop (Dell)My Question or IssueWhen opening the netflix app downloaded from the windows store spotify stops working. Specifically the songs stop playing and quickly cycle to the next song. To fix the problem I ...

Visitor

Plan Premium Country USA Device Windows 10 Laptop (Dell) My Question or Issue When opening the netflix app downloaded from the windows store spotify stops working. Specifically the songs stop ...

MichaelJerzak

Composer

1590 Views

1 replies

2 likes

  • 1590 Views
  • 1 replies
  • 2 likes

no es posible reproducir esto hasta que permite la reproduccion de esta cancion en la aplicacion de

PlanPremiumCountryColombiaDeviceWindows/Huawei P20 liteOperating System(Windows/Android) Hola, tengo una playlist con muchas canciones y algunas me arrojan ese mensaje cuando intento reproducirlas "No es posible reproducir esto hasta que permite la r...

Visitor

Plan Premium Country Colombia Device Windows/Huawei P20 lite Operating System (Windows/Android)   Hola, tengo una playlist con muchas canciones y algunas me arrojan ese mensaje cuando i...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Volume randomly dropping to mute while playing

PlanPremiumCountryUnited States DeviceDell Latitude 5480Operating SystemWindows 7 Pro My Question or IssueWhile listening to music, the volume will drop from my set level to completely muted/off randomly

Newbie

Plan Premium Country United States   Device Dell Latitude 5480 Operating System Windows 7 Pro   My Question or Issue While listening to music, the volume will drop from my set le...

Fidel_Bums

Casual Listener

930 Views

5 replies

2 likes

  • 930 Views
  • 5 replies
  • 2 likes

friend activity does not show all of my friends

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueI have a problem with my friend activity feed, as stated above. First of all, I have already checked every setting on my end and on my friends end. All of our social sett...

Visitor

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue I have a problem with my friend activity feed, as stated above. First of all, I have already c...

dll062387

Casual Listener

684 Views

2 replies

2 likes

  • 684 Views
  • 2 replies
  • 2 likes

Is it too much to ask to not have sexually graphic art displayed?

PlanFamily PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe album art for "I Need to Smoke" by Young Gil is showing up in my desktop application home screen for some reason. This art features a clearly naked woman, str...

Regular

Plan Family Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue The album art for "I Need to Smoke" by Young Gil is showing up in my desktop applicati...

OneByBoo

Roadie

839 Views

1 replies

3 likes

  • 839 Views
  • 1 replies
  • 3 likes

My music in my playlists are gone

I hopped on to spotify and all the music in my playlists were gone. I tried using the recover playlist option but nothing appeared. Please someone help.

Visitor

I hopped on to spotify and all the music in my playlists were gone. I tried using the recover playlist option but nothing appeared. Please someone help.  

OneByBoo

Roadie

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Veränderung der Lautstärke WÄHREND dem Lied

Hi, ich habe folgendes Problem: Auf meinen Amazon Echo Geräten und auf allen Desktops auf denen ich Spotify bisher genutzt habe verändert sich die Lautstärke immer wieder VON SELBST und zwar MITTEN IM LIED. D.h. der Lautstärkeregler im Spotify Fenste...

Visitor

Hi, ich habe folgendes Problem: Auf meinen Amazon Echo Geräten und auf allen Desktops auf denen ich Spotify bisher genutzt habe verändert sich die Lautstärke immer wieder VON SELBST und zwar MITTEN I...

652 Views

0 replies

0 likes

  • 652 Views
  • 0 replies
  • 0 likes

Songs Grayed Out

Plan: PremiumCountry: AustraliaDevice: Dell computerOperating System: Windows 10My Question or Issue: every now and then, there'd be a recommend album on my home page (today its Untold Tales, by Brian Auger And The Trinity), but when I go to play it ...

Visitor

Plan:  Premium Country:  Australia Device:  Dell computer Operating System:  Windows 10 My Question or Issue:  every now and then, there'd be a recommend album ...

OneByBoo

Roadie

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Spotify exists as an unkillable zombie process on my computer

I have a windows 10 computer and I recently tried to update my spotify, but I'm pretty sure the program simply crashed as it was taking a really long time. I decided to restart spotify, however, the same glitch happened again. I decided to force clos...

Visitor

I have a windows 10 computer and I recently tried to update my spotify, but I'm pretty sure the program simply crashed as it was taking a really long time. I decided to restart spotify, however, the ...

618 Views

0 replies

0 likes

  • 618 Views
  • 0 replies
  • 0 likes

Can’t play tracks in order even when shuffle off. Ridiculous!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

699 Views

0 replies

0 likes

  • 699 Views
  • 0 replies
  • 0 likes

Problems on web page, and on deskop version.

Hello.PlanPremiumCountry-DeviceLaptopOperating SystemWindows 10 My Question or IssueFor a long time, I experience a few problems. Let's start with Windows desktop Spotify. Playing anything on a desktop app is impossible. All playlists are empty, when...

Casual Listener

Hello. Plan Premium Country - Device Laptop Operating System Windows 10   My Question or Issue For a long time, I experience a few problems. Let's start with Windows desktop Spotify. ...

Maksilot

Casual Listener

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

impossible to control volume on a second device

Plan: PremiumCountry: canada Device(iPhone 6, and PC My Question or IssueWhy I'm not able to control the sound with the Pc wile the Iphone is playing on a speaker

Casual Listener

Plan: Premium Country: canada   Device (iPhone 6, and PC   My Question or Issue Why I'm not able to control the sound with the Pc wile the Iphone is playing on a speaker

moxeus

Newbie

904 Views

2 replies

0 likes

  • 904 Views
  • 2 replies
  • 0 likes

Desktop app having weird problems

PlanFreeCountry RomaniaDeviceComputerOperating SystemWindows 10 My Question or IssueRecently, the Spotify desktop app started acting strangely. The first thing that I noticed was that it will not show "Listening to..." on discord when I used the desk...

Visitor

Plan Free Country  Romania Device Computer Operating System Windows 10   My Question or Issue Recently, the Spotify desktop app started acting strangely. The first thing that I no...

725 Views

0 replies

2 likes

  • 725 Views
  • 0 replies
  • 2 likes