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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2122 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151277 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139593 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11301 Views

1 replies

6 likes

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Cant open spotify

PlanFreeCountryMexicoDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 version 1803 My Question or IssueSpotify does not open to me, I uninstalled and reinstalled it several times and it still did not open anything, ...

Casual Listener

Plan Free Country Mexico Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 version 1803   My Question or Issue Spotify does not open to me, I unins...

519 Views

0 replies

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Spotify Not Scrobbling To Last.Fm

I just joined Last.Fm yesterday and allowed it to have access to my Spotify, the scrobble feature has worked fine the last two days but earlier, it completely stopped scrobbling and Last.Fm even wouldn't let me love any more songs, every time I try t...

Gig Goer

I just joined Last.Fm yesterday and allowed it to have access to my Spotify, the scrobble feature has worked fine the last two days but earlier, it completely stopped scrobbling and Last.Fm even woul...

KingGodCurse

Gig Goer

2530 Views

2 replies

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Spotify wont work

hej my problem is that when i try to start a song in spotify, it says "spotify can't play this right now. If you have the file on your computer you can import it.its songs there are in spotify not songs i have on my pc.i already tried reinstall it, p...

Visitor

hej my problem is that when i try to start a song in spotify, it says "spotify can't play this right now. If you have the file on your computer you can import it. its songs there are in spotify not ...

418 Views

0 replies

1 likes

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Plays 2 songs and stops, no commercials either

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueOn my desktop using Windows 10, it plays 2 songs and stops. None of the commercials play, it just stops. I have to close out of Spotify, wait a few seconds, reopen ...

Visitor

Plan Free/Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue On my desktop using Windows 10, it plays 2 songs and stops.  None of the commercial...

391 Views

0 replies

0 likes

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Suggestion in 'Liked songs' list

Operating SystemWindows 10 My QuestionIs it possible to add a sorting system to the favourites (Liked sogs on pc) like fr instance in sorting favourites alphabetically?

Newbie

Operating System Windows 10   My Question Is it possible to add a sorting system to the favourites (Liked sogs on pc) like fr instance in sorting favourites alphabetically?

DanifC

Composer

509 Views

2 replies

0 likes

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Solved

PlanFreeCountryPortugalDeviceAsus LaptopOperating SystemWindows 10 My Question or Issue Solved

Casual Listener

Plan Free Country Portugal Device Asus Laptop Operating System Windows 10   My Question or Issue   Solved

chad28

Casual Listener

480 Views

2 replies

0 likes

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unable to make playlist as public

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10My Question or IssueHello, I'm unable to set my playlists as public. By default, Spotify says it's public, but in menu of each playlist, I don't have the option "make public/private".I tried t...

Regular

Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue Hello, I'm unable to set my playlists as public. By default, Spotify says it's public, but in menu of e...

22954163

Regular

2374 Views

21 replies

0 likes

Windows
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Friend activity still not updating

I am using the Spotify desktop app (Windows 10) and I only just downloaded the app onto my pc today. My friend activity will not update no matter what I do. So far I have tried:Re-installing SpotifyRestarting my pc Logging in and out of my Spotify ac...

Visitor

I am using the Spotify desktop app (Windows 10) and I only just downloaded the app onto my pc today. My friend activity will not update no matter what I do.  So far I have tried: Re-installing...

497 Views

0 replies

0 likes

Friend Activity
not updating
not working
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My songs won´t show in any playlist

PlanPremiumCountrySpainDeviceWindows PCOperating SystemWindows 10 Pro My Question or IssueSince a long time ago most of my songs don´t show but now none of them, any ideas of what can I do?

Casual Listener

  Plan Premium Country Spain Device Windows PC Operating System Windows 10 Pro   My Question or Issue Since a long time ago most of my songs don´t show but now none of them, any ...

Rene01

Community Legend

654 Views

3 replies

1 likes

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Question 'Your Top Songs' Auto-Generated Playlists

DetailsPlan: PremiumCountry: NetherlandsOperating System: Windows 10 My Question or IssueDoes playing music offline count towards the total plays which decide which songs are put on the playlist each year?What counts as a play; is it just clicking on...

Regular

Details Plan: Premium Country: Netherlands Operating System: Windows 10   My Question or Issue Does playing music offline count towards the total plays which decide wh...

Dainank

Regular

1566 Views

1 replies

1 likes

algorithm
your top songs
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ALL the songs greyed out

PlanFreeCountryMexicoDevicePcOperating SystemWindows 7 My Question or Issuei try to listen to my playlist using the program,and all the songs are greyed out and my playlists apear empty,i see in the web player,and the song appear but not in the progr...

Visitor

  Plan Free Country Mexico Device Pc Operating System Windows 7   My Question or Issue i try to listen to my playlist using the program,and all the songs are greyed out and my pl...

369 Views

0 replies

0 likes

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New Releases for You disappeared

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueThe New Releases for You section has disappeared from Browse > Discover for me for days now. Please fix this as it's a really useful section that I rely heavily upon to di...

Casual Listener

Plan Premium Country United Kingdom Operating System Windows 10   My Question or Issue The New Releases for You section has disappeared from Browse > Discover for me for day...

604 Views

0 replies

1 likes

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Solved!! Unknown song loaded on startup

When I boot my computer and spotify starts up, it starts with an unknown song, not remembering what it was I was actually listening to last time. It's a seemingly random song that I've definitely never intentionally listened to on spotify, with the s...

Casual Listener

When I boot my computer and spotify starts up, it starts with an unknown song, not remembering what it was I was actually listening to last time.  It's a seemingly random song that I've definite...

g00gly0eyes

Casual Listener

734 Views

2 replies

0 likes

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Spotify prevents computer from going to sloop

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 version 1903 My Question or IssueWhenever spotify is running my computer does not go to sleep.It does not matter whether music is playing or not. C:\WINDOWS\system32>powercfg /r...

Casual Listener

Plan Premium Country Sweden Device Desktop computer Operating System Windows 10 version 1903   My Question or Issue Whenever spotify is running my computer does not go to sleep. It do...

542 Views

0 replies

1 likes

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Spotify does not show correct song when playing playlist randomized

PlanPremiumCountry SE DeviceLenovo CarbonOperating SystemW10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I play the starred playlist (randomized) the song played is different from the one showed at the bottom of Spotify applicati...

Gig Goer

Plan Premium Country SE   Device Lenovo Carbon Operating System W10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   When I play the starred playlist (...

768 Views

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Legendary recordings recommendations seen on mobile not available in desktop app

PlanPremiumCountry DeviceCustom PCOperating SystemWindows 10 My Question or IssueI am old school and like to collect albums rather than songs. I am building my library of classical albums and on my iPad this is easy by searching under classical and h...

Regular

Plan Premium Country   Device Custom PC Operating System Windows 10   My Question or Issue I am old school and like to collect albums rather than songs.  I am building my lib...

479 Views

0 replies

0 likes

great recordings
Recommendations
Search
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Solved!! How do I uncheck all liked songs?

After I renewed my Spotify Premium subscription, I noticed that all of my previous added songs to the library became "liked" songs. There are now around 4000 songs in the liked section. Is ther any way to uncheck all of those songs? I really don't wa...

Casual Listener

After I renewed my Spotify Premium subscription, I noticed that all of my previous added songs to the library became "liked" songs. There are now around 4000 songs in the liked section. Is ther any w...

Fendera

Casual Listener

2750 Views

5 replies

0 likes

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Sliders (volume and "time") not working

PlanPremiumCountrySlovakiaDeviceDesktopOperating SystemWindows 7 Professional My Question or IssueI can't move the volume slider with mouse, I can only increase/decrease volume by keyboard shortcuts (CTRL + up/down arrow) and I can't seek forward/bac...

Casual Listener

Plan Premium Country Slovakia Device Desktop Operating System Windows 7 Professional   My Question or Issue I can't move the volume slider with mouse, I can only increase/decrease volu...

Sh4rp

Casual Listener

630 Views

1 replies

0 likes

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Local Files won't download - Keep Disappearing

PlanPremium - Family PlanCountryAustraliaDeviceDesktop & IPhone 6sOperating SystemWindows 10 & IOS 12.3.1 My Question or IssueI'm a bit at my wit's end here, so I'll turn to the community and hope someone can figure this out. Warning for a long post....

Visitor

Plan Premium - Family Plan Country Australia Device Desktop & IPhone 6s Operating System Windows 10 & IOS 12.3.1   My Question or Issue I'm a bit at my wit's end here, so I'll ...

edgylitirmor

Music Fan

2529 Views

1 replies

1 likes

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Artillery - By Inheritance in Turkey

PlanPremiumCountryTurkeyDevice(iPhone 6, Windows 10)Operating System(iOS 10, Windows 10)My Question or IssueHello, in Turkey Artillery - By Inheritance album is not available please solve this problem. Thanks

Casual Listener

Plan Premium Country Turkey Device (iPhone 6, Windows 10) Operating System (iOS 10, Windows 10) My Question or Issue Hello, in Turkey Artillery - By Inheritance album is not available p...

395 Views

0 replies

1 likes

  • 395 Views
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