Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80992 Views

40 replies

68 likes

  • 80992 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775243 Views

503 replies

64 likes

  • 775243 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17825 Views

17 replies

5 likes

  • 17825 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
  • 0 replies
  • 4 likes

Auto starting even when disabled

PlanFreeCountry United StatesDeviceHP laptopOperating SystemWindows 10 My Question or Issue After checking and saving the setting to turn of auto start, the program still starts when I turn on my computer. The forums say to turn off an additional set...

Newbie

Plan Free Country  United States Device HP laptop Operating System Windows 10   My Question or Issue  After checking and saving the setting to turn of auto start, the program...

socrates111

Regular

477 Views

2 replies

1 likes

  • 477 Views
  • 2 replies
  • 1 likes

songs skipping non stop

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei have spotify on 2 devices android and computerthe android spotify works well how ever in the com...

Visitor

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i have spoti...

Sebasty

Community Legend

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Volume slider is still glitching happen only with Desktop App.

PlanPremiumCountryVietnamDevicePCOperating SystemWindows 10 ver. 1909 My Question or IssueThe volume slider is glitching, it jump around randomly look exactly like in the GIF above. It happen only with Desktop client on any my PC, web player is fine....

Regular

Plan Premium Country Vietnam Device PC Operating System Windows 10 ver. 1909   My Question or Issue The volume slider is glitching, it jump around randomly look exactly like in the GIF...

771 Views

0 replies

0 likes

  • 771 Views
  • 0 replies
  • 0 likes

Superuser Contribution Pas de son dans Spotify PC

Bonjour, J'ai du son sur mon ordinateur, dans Youtube, je peux écouter ma musique dans Windows 10 1093, j'ai du son absolument de partout, sauf dans Spotify. Une réinstallation de Spotify ne change rien. Pouvez-vous m'aider ? Merci

Casual Listener

Bonjour, J'ai du son sur mon ordinateur, dans Youtube, je peux écouter ma musique dans Windows 10 1093, j'ai du son absolument de partout, sauf dans Spotify. Une réinstallation de Spotify ne change r...

darklife59

Casual Listener

8666 Views

4 replies

0 likes

son
  • 8666 Views
  • 4 replies
  • 0 likes

Friend activity not showing all of my friends

PlanPremiumCountryBrazilDeviceLaptopOperating SystemWindows 10 My Question or IssueFirst of all, I have already checked every setting on my end and on my friends end. All of our social settings are set to public and there should be no problem setting...

Casual Listener

Plan Premium Country Brazil Device Laptop Operating System Windows 10   My Question or Issue First of all, I have already checked every setting on my end and on my friends end. All of ...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

Solved!! Extreme Audio Stutter - Unuseable

PlanPremium DevicePCOperating SystemWindows 7 So this began out of nowhere, and all steps I've taken to try to resolve seem to have made the issue worse. Absolutely no stuttering issue on my smartphone (iPhone X)Done everything i can find on the foru...

Regular

Plan Premium   Device PC Operating System Windows 7   So this began out of nowhere, and all steps I've taken to try to resolve seem to have made the issue worse. Absolutely no stutt...

OneByBoo

Roadie

1481 Views

7 replies

0 likes

  • 1481 Views
  • 7 replies
  • 0 likes

General Windows UX complaint

PlanPremiumCountryUSDeviceDesktop PCOperating Systemwin 10 My Question or IssueThe best way to describe this UX design is overly complex and unresponsive. When I push pause it takes a solid 10 seconds to actually pause the music, if it does at all. W...

Newbie

Plan Premium Country US Device Desktop PC Operating System win 10   My Question or Issue The best way to describe this UX design is overly complex and unresponsive.  When I push p...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Issues with local files between Mac and Windows PC

DeviceMacbook Pro and a PCOperating SystemmacOS Catalina and Windows 10 My Question or IssueI copied my music library from my mac to my PC to be able to play my local files in both computers but there's an issue with some files - they work in one com...

Composer

Device Macbook Pro and a PC Operating System macOS Catalina and Windows 10   My Question or Issue I copied my music library from my mac to my PC to be able to play my local files in both c...

AeroZ

Composer

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

No other devices showing in my Desktop app

PlanPremium (Family)CountryNetherlands DeviceFujitsi LaptopOperating SystemWindows 10 Pro My Question or IssueOn the Desktop app, no devices show up and the desktop app does not show up in other devices. Funny thing: I can start the Web player on the...

Newbie

Plan Premium (Family) Country Netherlands  Device Fujitsi Laptop Operating System Windows 10 Pro   My Question or Issue On the Desktop app, no devices show up and the desktop app ...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

slow and unresponsive

Is there anything that can be done to fix this? It takes several minutes at startup before I can even do anything, the minimize/maximize/close buttons are often not even in the right place as well as the options button (sometimes on my primary monito...

Regular

Is there anything that can be done to fix this? It takes several minutes at startup before I can even do anything, the minimize/maximize/close buttons are often not even in the right place as well as...

OneByBoo

Roadie

552 Views

1 replies

4 likes

  • 552 Views
  • 1 replies
  • 4 likes

Not able to browse Spotify related websites from my Wi-Fi.

PlanFamily PremiumCountryTurkey(Account), Germany(Residence)Device(iPhone 8, iPhone 6s, Xperia Z3, Web)Operating System(iOS 13, Android 6.0.1, Windows 10 Pro) My Question or IssueDear Experts; I started having this problem very recently. I am not abl...

Visitor

Plan Family Premium Country Turkey(Account), Germany(Residence) Device (iPhone 8, iPhone 6s, Xperia Z3, Web) Operating System (iOS 13, Android 6.0.1, Windows 10 Pro)   My Question ...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Solved!! Liked Songs tab doesn't appear properly

I had this issue for a while, and I don't really know what to do about it. For some reason, even though I have saved songs as liked before, the library always appears as this (Refer to image). It was just fine before, and I don't even know what happe...

Casual Listener

I had this issue for a while, and I don't really know what to do about it. For some reason, even though I have saved songs as liked before, the library always appears as this (Refer to image). It was...

kobicool6000

Casual Listener

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

no dislike or hide song option in Daily Mix lists anymore :(

PlanPremiumCountryUKDeviceDell DesktopOperating SystemWindows 10 My Question or Issuea couple of weeks ago I noticed that there is only an option to like a song from my daily mix lists . The option to hide or dislike a song/artist was helping to cura...

Casual Listener

Plan Premium Country UK Device Dell Desktop Operating System Windows 10   My Question or Issue a couple of weeks ago I noticed that there is only an option to like a song from my daily...

lpenhallow

Casual Listener

2660 Views

3 replies

10 likes

  • 2660 Views
  • 3 replies
  • 10 likes

Radio and Daily Mix Repeats music I have Heard Too Often

PlanPremiumCountrySwedenDeviceMotorola Moto G5 and Custom Built PCOperating SystemAndroid/Windows 10 My Question or IssueI listen to massive amounts of music, which is the main reason why I bought spotify premium. But, there seems to be no good way f...

Roadie

Plan Premium Country Sweden Device Motorola Moto G5 and Custom Built PC Operating System Android/Windows 10   My Question or Issue I listen to massive amounts of music, which is the ma...

425 Views

0 replies

4 likes

  • 425 Views
  • 0 replies
  • 4 likes

Volume jumps to mute randomly

PlanPremiumCountryGermanyDeviceDesktop PC, AlexaOperating SystemWindows 10 My Question or IssueWhen hearing music every 5-10min the volume randomly jumps to 0. The song keeps playing but muted. It only happens on my PC and the Alexa skill - the mobil...

Casual Listener

Plan Premium Country Germany Device Desktop PC, Alexa Operating System Windows 10   My Question or Issue When hearing music every 5-10min the volume randomly jumps to 0. The song keeps...

bobani320

Casual Listener

5423 Views

7 replies

8 likes

  • 5423 Views
  • 7 replies
  • 8 likes

Solved!! Spotify installation problem

PlanFreeCountry PolandDeviceDell Inspiron 5558Operating System Windows 8.1 My Question or Issue Today i decided to install Spotify because a few days ago i had to uninstall it. The problem is that when i try to install Spotify and I open the installa...

Casual Listener

Plan Free Country  Poland Device Dell Inspiron 5558 Operating System  Windows 8.1   My Question or Issue  Today i decided to install Spotify because a few days ago i had...

dvidbruhm

Newbie

3399 Views

7 replies

1 likes

  • 3399 Views
  • 7 replies
  • 1 likes

Why Cant I listen to old style radio from Spotify Desktop

I can start "radio" from my phone of an artist and it lets me rate the songs, and plays randomely ( kinda) where as the "artist radio" on the deskop app is just a playlest made by spotify. No rating or removing songs. Why did this change, is there a ...

Casual Listener

I can start "radio" from my phone of an artist and it lets me rate the songs, and plays randomely  ( kinda) where as the "artist radio" on the deskop app is just a playlest made by spotify. No r...

Alias_Uruz

Newbie

805 Views

1 replies

1 likes

  • 805 Views
  • 1 replies
  • 1 likes

Solved!! Creative G6 unable to play at 32-Bit/384kHz

PlanPremiumCountryGermanyOperating SystemWindows 10 1903 My Question or IssueWhen I set my Sound BlasterX G6 to 32-Bit/384kHz Spotify is unable to play any music. (Other Apps/Sources work just fine) No error at lower resolutions for example 32-Bit/96...

Casual Listener

Plan Premium Country Germany Operating System Windows 10 1903   My Question or Issue When I set my Sound BlasterX G6 to 32-Bit/384kHz Spotify is unable to play any music. (Other Apps/Sou...

Sebi4

Casual Listener

5228 Views

4 replies

2 likes

  • 5228 Views
  • 4 replies
  • 2 likes

Desktop App takes forever to load online content

DeviceDesktop PC, i5, 32G RAMOperating System(Windows 10) My Question or IssueWhenever I reboot my PC or restart Spotify Desktop App, I can only play downloaded songs and playlists for a while. It takes upwards of 5min before I can see any of the Art...

Regular

Device Desktop PC, i5, 32G RAM Operating System (Windows 10)   My Question or Issue Whenever I reboot my PC or restart Spotify Desktop App, I can only play downloaded songs and playlists f...

Arikabeth

Roadie

632 Views

2 replies

1 likes

Desktop
Windows
  • 632 Views
  • 2 replies
  • 1 likes

Focus on Spotify changes system-volume

PlanPremiumCountryGermanyDeviceThinkPad X1 ExtremeOperating SystemWindows 10 My Question or IssueEverytime I focus the spotify-application my system's volume drops by about 40%. The volume-control in windows stays the same, and there is no visual fee...

Regular

Plan Premium Country Germany Device ThinkPad X1 Extreme Operating System Windows 10   My Question or Issue Everytime I focus the spotify-application my system's volume drops by about 4...

396 Views

0 replies

4 likes

  • 396 Views
  • 0 replies
  • 4 likes