Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...
meahtenoha
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueLast.fm and Discord can't see what music I'm playing, other users can see my activity, but I suspect that not for long. I've been listening to music pretty much nonstop al...
Recently, my Spotify got some problems like: i wasn't able to see what my friends were listening to, or the biggest one, i couldn't listen to other songs if they weren't in my library.I fixed it by sending tickets to the Spotify support, after some d...
PlanFreeCountryFrance DevicePCOperating SystemWindows 10 My Question or IssueI discover new artists and I just want to listen and add them to my playlist, but the songs doesn't play, even if I play an album if I pass to next song I can see it's chang...
PlanPremiumCountry DeviceWindows 10 PC My IssueWhen I try to link the Spotify service to Cortana, a blank page is shown and nothing happens after. I am able to connect to other services such as LinkedIn or Google.It seems that the calls from Cortana ...
PlanFreeCountryJapanDeviceLaptop/Xiaomi Redmi Note5Operating SystemWindows 8.1/Android My Question or IssueOnce I click on the playlist I've created the songs keep skipping until I hit the Pause/Stop button. I don't hear any sound, I just see the tit...
Hello,I'm trying to send my PC local files to my phones (IOS and Samsung) and i've searched every where but couldn't know how to do itI did the things in my firewall and all but still nothingCan anyone help plz ?Thanks.
Ok so I was listening to my playlist of songs then I fell asleep but I woke up to my mom asking me to help her with something so while my song is still playing I shut down my computer, after I turn it back on later it continously keeps repeating a so...
Hey, it seems that the limit to the amount of folders and playlists that can be created on spotify seems to currently be 9074 (when using spotify version 1.1.3.259.g8172f63a ). Once a playlist or folder is created while having 9074 folders/playlists,...
Recently since ive had headphones and my optical speakers plugged into my Desktop when trying to play music through the speakers it immediatly ends the song and says to listen to this song you can import it from your music library, although i cant se...
PlanPremium for FamilyCountryPortugalDeviceLenovo G50-70Operating SystemWindows 10 My Question or IssueSo I have reinstalled spotify a couple of times to see if this problem could be solved by a fresh install but no. All I am left with is a transpare...
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just downloaded Premium and figuring things out. Cannot find out how to copy downloaded music onto flashdrive
I haven't found anything on this elsewhere on the site, but it would be nice if my local files looked more like my other tracks when I'm scrolling through my playlist and its weird that they can't have the explicit tag. Is there a way to add it?
PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemWindows 10 My Question or IssueI have a bunch of local files on my desktop that won't sync to my phone. They are on the same wifi. I have disabled all firewall stuff. I see the playist and the s...
PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 Most songs start playing for a few minues, then get skipped before they end. I've been using Spotify for several months and I've never had this issue. Also since this morning, I have to manually...
I cantc play Lloyd Banks at all on Spotify. Doesn't matter if on desktop or phone PremiumCountryNetherlandsDevice(Motorola Moto X4, MedionE5021D)Operating System(Android 9, Windows 8.1) My Question or IssueCan't play Lloyd Banks.
PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 8.1 My Question or IssueEverytime I try to choose a song, playlist or anything, it doesn't let me play any song. I choose and click a song but it doesn't play.
My desktop app is not really updated even though it updates automatically. all my followed podcast only have lastest episodes from Jan 2019, new released tracks do not play even though they are not greyed out, and I only get 4 tracks from discover we...
PlanFreeCountrySpainOperating SystemWindows 10 My Question or IssueIn recent times Spotify was giving me errors. There were many songs that for some reason did not reproduce. When you played the play to listen to it, the program would be paralyzed an...
PlanPremiumCountryAustraliaDevicePC and Macbook Pro 2015Operating SystemWindows 10 and OSX MojaveMy Question or IssueA specific local file on one device that is copied to another device (either operating system) is not matched/detected on the device ...
PlanPremiumCountryNODeviceDesktop pcOperating SystemWindows 10 My Question or IssueHey, how do I copy song, album or artist names from spotify (either the web version or the desktop version)? It is especially troublesome when I can't type the names (...