Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83193 Views

40 replies

68 likes

  • 83193 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789214 Views

503 replies

64 likes

  • 789214 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22161 Views

22 replies

6 likes

  • 22161 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2995 Views

0 replies

4 likes

  • 2995 Views
  • 0 replies
  • 4 likes

Desktop App takes forever to load online content

DeviceDesktop PC, i5, 32G RAMOperating System(Windows 10) My Question or IssueWhenever I reboot my PC or restart Spotify Desktop App, I can only play downloaded songs and playlists for a while. It takes upwards of 5min before I can see any of the Art...

Regular

Device Desktop PC, i5, 32G RAM Operating System (Windows 10)   My Question or Issue Whenever I reboot my PC or restart Spotify Desktop App, I can only play downloaded songs and playlists f...

Arikabeth

Roadie

640 Views

2 replies

1 likes

Desktop
Windows
  • 640 Views
  • 2 replies
  • 1 likes

Focus on Spotify changes system-volume

PlanPremiumCountryGermanyDeviceThinkPad X1 ExtremeOperating SystemWindows 10 My Question or IssueEverytime I focus the spotify-application my system's volume drops by about 40%. The volume-control in windows stays the same, and there is no visual fee...

Regular

Plan Premium Country Germany Device ThinkPad X1 Extreme Operating System Windows 10   My Question or Issue Everytime I focus the spotify-application my system's volume drops by about 4...

403 Views

0 replies

4 likes

  • 403 Views
  • 0 replies
  • 4 likes

On Saved Files appears songs that I don't have on PC

PlanFree/PremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueOn Saved Files tab appears songs that I don't have on my PC

Regular

Plan Free/Premium Country US Device PC Operating System Windows 10   My Question or Issue On Saved Files tab appears songs that I don't have on my PC

457 Views

0 replies

0 likes

PC
saved files
  • 457 Views
  • 0 replies
  • 0 likes

Spotify changes songs fast

PlanPremiumCountrySwedenDevice(PC)Operating SystemWindows 10 My Question or IssueThe PC app keeps changing songs, like 10 songs per second until a album is finished. I've tried to sign out and in, uppdated the app, uninstalled and reinstalled the app...

Visitor

Plan Premium Country Sweden Device (PC) Operating System Windows 10   My Question or Issue The PC app keeps changing songs, like 10 songs per second until a album is finished. I've tri...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

clicking on cover art doesn't work when sort by is applied

So the quick lookup functionality on desktop where you click the cover art to go to the song instantly (useful for managing large playlists) doesn't work when the playlist has been sorted by something. It jumps to the number of the song in default so...

Regular

So the quick lookup functionality on desktop where you click the cover art to go to the song instantly (useful for managing large playlists) doesn't work when the playlist has been sorted by somethin...

KomorebiKun

Newbie

735 Views

1 replies

2 likes

  • 735 Views
  • 1 replies
  • 2 likes

Volume suddenly drops to zero in Spotify

PlanPremiumCountryNetherlandsDeviceWindows computerOperating SystemWindows 10 My Question or IssueWhen listening to music, the Spotify volume suddenly drops to zero. Happens randomly and it does not matter which song I'm playing. I thought it might h...

Visitor

Plan Premium Country Netherlands Device Windows computer Operating System Windows 10   My Question or Issue When listening to music, the Spotify volume suddenly drops to zero. Happens ...

TreborG2

Roadie

2496 Views

2 replies

2 likes

  • 2496 Views
  • 2 replies
  • 2 likes

Can't hear podcast

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueI'm trying to listen to TechStuff Podcast, I've started it from the beginning and am listening until present day. I've been listening to it just fine on my phon...

Regular

Plan Premium Country United States Device (PC) Operating System (Windows 10)   My Question or Issue I'm trying to listen to TechStuff Podcast, I've started it from the beginning and am...

fortoxals

Casual Listener

1446 Views

1 replies

0 likes

  • 1446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring some of the old features from Spotify back! (And a suggestion for a newer update)

PlanPremium for Family (Guest)CountryUnited States Of America - ConnecticutDeviceDell OptiPlex 7010 Tower, Apple iPad 2018, Apple iPhone 8, Sonos One, Amazon Echo Dot, Amazon Echo Spot, Some sort of Visio laptop, Motorola Moto Z2 Force (This topic is...

Regular

Plan Premium for Family (Guest) Country United States Of America - Connecticut Device Dell OptiPlex 7010 Tower, Apple iPad 2018, Apple iPhone 8, Sonos One, Amazon Echo Dot, Amazon Echo Spot, Som...

loopdyloop

Regular

2261 Views

8 replies

7 likes

  • 2261 Views
  • 8 replies
  • 7 likes

a

a

Visitor

a

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Solved!! Dislike button not showing in daily mix

PlanPremiumCountry Device(Desktop)Operating System(Windows 10) My Question or IssueDislike button not showing in daily mix

Visitor

Plan Premium Country   Device (Desktop) Operating System (Windows 10)   My Question or Issue Dislike button not showing in daily mix

Emilia_8

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Adding friends

I am trying to search for friends on the 'FIND FRIENDS' feature however when the window opens the error message "Sorry, we couldn't load friends to follow". I have restarted the app and nothing is changing. How can I rectify this?

Newbie

I am trying to search for friends on the 'FIND FRIENDS' feature however when the window opens the error message "Sorry, we couldn't load friends to follow".   I have restarted the app and...

Moomoo_01

Newbie

1060 Views

2 replies

2 likes

Windows
  • 1060 Views
  • 2 replies
  • 2 likes

Spotify stops sound output, only restart helps

PlanPremiumCountryAustriaDevicePCOperating SystemWindows 10 1903 My Question or IssueSeveral times a day spotify stops sound output. It looks like it's still playing, controls are working but no sound. Only reboot of the PC or killing Spotify with th...

Newbie

Plan Premium Country Austria Device PC Operating System Windows 10 1903   My Question or Issue Several times a day spotify stops sound output. It looks like it's still playing, control...

466 Views

0 replies

1 likes

  • 466 Views
  • 0 replies
  • 1 likes

Windows Desktop version bluescreen dpc_watchdog_violation

Hi - since the last update of the desktop Spotify (oct. 30), I am experiencing the above, but only while listening, not when just the software ist open. Any ideas where this comes from and what to do to fix it ? Many thanksBeat System: /Win 10 Pro 19...

Casual Listener

Hi - since the last update of the desktop Spotify (oct. 30), I am experiencing the above, but only while listening, not when just the software ist open. Any ideas where this comes from and what to do...

Tapbeat

Casual Listener

1183 Views

2 replies

0 likes

  • 1183 Views
  • 2 replies
  • 0 likes

Where are the 30-minute ad-free offers on Desktop?

Hey guys, I'm just wondering why I am not getting any 30-minute ad-free offers that appear when you start playing on Desktop. I remember getting some, but they aren't just coming up anymore. I now only get them on my iPhone. I don't want an ad about ...

Visitor

Hey guys, I'm just wondering why I am not getting any 30-minute ad-free offers that appear when you start playing on Desktop. I remember getting some, but they aren't just coming up anymore. I now on...

OneByBoo

Roadie

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Shuffle/repeat completely gone from my Windows 10 desktop.

PlanPremiumCountryUK DeviceDesktop PC running Windows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10 My Question or IssueI have looked at all the other entries about this subject. None seem to cover the issue I have....

Visitor

Plan Premium Country UK   Device Desktop PC running Windows 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  Windows 10   My Question or Issue I hav...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Customer order of tracks on a playlist

Hi All,I'm using the Android app and the Windows Desktop App and I cannot see a way to set a customer order for the tracks on my playlist (other than adding them to the play list in the right sequence). I've looked through this forum and they all see...

Newbie

Hi All, I'm using the Android app and the Windows Desktop App and I cannot see a way to set a customer order for the tracks on my playlist (other than adding them to the play list in the right seque...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

How to Dislike an Artist

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI can't find any option to stop an artist from playing?This is a deal breaker for me I don't want to accidentally have Dire Straights or Pet Shop Boys come on, that is sure to...

Visitor

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I can't find any option to stop an artist from playing? This is a deal breaker for me I don't want...

550 Views

0 replies

3 likes

  • 550 Views
  • 0 replies
  • 3 likes

Local files not downloaded

I selected part of my local files and placed them in playlist but when I toggled the download button off everything grayed out. Now when I turn it on it's stuck on waiting. Still playable in the local files tab though. I tried copying some songs (fro...

Casual Listener

I selected part of my local files and placed them in playlist but when I toggled the download button off everything grayed out. Now when I turn it on it's stuck on waiting. Still playable in the loca...

380 Views

0 replies

2 likes

  • 380 Views
  • 0 replies
  • 2 likes

Solved!! Spotify DEAD on Windows 10?

I have linked the issue since I'm not good at describing things. This happens on any system running Spotify. It does this on 100% of Windows 10 PC's. It has done this on an HP Omen, my custom deskop (running Windows 10 Pro rather than home) and my ne...

Casual Listener

 I have linked the issue since I'm not good at describing things. This happens on any system running Spotify. It does this on 100% of Windows 10 PC's. It has done this on an HP Omen, my custom d...

_austinshelton_

Regular

1090 Views

3 replies

0 likes

  • 1090 Views
  • 3 replies
  • 0 likes

Spotify Freeze when using on desktop

Hello Community, i have a premium account in France. I Use spotify with my desktop (windows10) or my mobile.When i'm using spotify on my desktop, it freeze in a random way, sometimes 3 minutes after i opened it, sometimes 1 hour after....I've notice ...

Visitor

Hello Community,   i have a premium account in France. I Use spotify with my desktop (windows10) or my mobile. When i'm using spotify on my desktop, it freeze in a random way, sometimes 3 min...

Arikabeth

Roadie

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes